Billing Associate
Collector Job 46 miles from Niles
Key Responsibilities:
Prepare and organize a wide range of contract documents with attention to detail and accuracy.
Actively contribute to Month-End Closing procedures, ensuring timely and accurate financial reporting.
Compile and review expense reports for compliance and completeness.
Manage the printing, distribution, and routing of documents, including vendor invoices and internal paperwork, to the appropriate account representatives.
Collect necessary records and documentation to ensure accurate and comprehensive billing.
Maintain and update customer system inventory in the CRM program to reflect completed billings.
Accurately enter customer invoices on designated platforms and calculate outstanding account balances.
Process and scan approved invoices for billing, ensuring all documentation is complete and properly recorded.
Generate professional invoices detailing goods sold, services rendered, terms, and completion dates.
Review vendor statements and investigate outstanding items to maintain up-to-date records.
Ensure all billing and accounting deadlines are met, proactively communicating any exceptions or delays.
Prepare and analyze billing reports to support business decisions and improve financial accuracy.
Assist in creating billing summaries for customers without access to online billing platforms.
Submit approved vendor invoices to Accounts Payable in accordance with company policies.
Prepare credit memorandums for product returns or billing discrepancies.
Post transactions to the appropriate accounting records in a timely and accurate manner.
Collaborate with account representatives to resolve discrepancies and ensure invoice accuracy.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
A/R - Cash Applications Specialist - Independence, OH - HYBRID - $25-$26/hour - PERM
Collector Job 48 miles from Niles
Very reputable and growing Manufacturing and Logistics company located in Independence, OH is looking for an AR / Cash Applications Specialist for an immediate need. This is a PERM position. Wonderful opportunity to join a really fun team, room for growth, stability and great work / life balance.
Highlights:
$25-$26 / hour (paid overtime time and a half, OT will be very little if any)
HYBRID 1 day remote per week
Great benefits, room for growth and stability
3-weeks PTO
Minimum 2+ years of experience
Responsibilities:
The Cash Application Specialist will provide day-to-day support for multiple business unit customers and, at the same time, seek process improvement efficiencies and understand corporate structures, business contacts, and stakeholders
The person in this role will also participate in special projects and other duties as assigned
Address and resolve varied and complex escalated issues
Ensure timely and accurate invoicing and collection of money due to the company, and banking deposits
Maintain accurate and complete client files/filing and make recommendations to improve the quality of invoicing and collection procedures
Monitor processing of invoices and ensure timely payments
Review client documentation to ensure proper systems set up and compliance with correct accounting procedures
Ensure proper recordkeeping of purchases for use in tax preparation and periodic audits
Train and provide guidance to Accounts Receivable/Payable team members; provide assistance as needed
Maintain a process for tracking receipt of data and source documents
Monitor and report on changes in payment standards
Qualifications:
Proficiency in Microsoft Office Suite, with advanced Excel skills.
Strong written and verbal communication skills.
Ability to effectively communicate with both internal and external customers.
Proactive problem-solving skills and a willingness to be part of the solution.
Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.
Flexibility to adapt to the evolving role and new processes.
Benefit Account Specialist
Collector Job 46 miles from Niles
Group Management Services is looking for an detail oriented individual with strong customer service skills to be our newest Benefits Account Specialist.
First and foremost, what is GMS?
GMS, a Professional Employer Organization (PEO), is one of the fastest growing companies in one of the fastest growing industries in the country. We take on the burden of HR administration by providing comprehensive solutions ranging from payroll, benefits and healthcare, risk management and overall employee relations matters among other services to our clients.
With the ever changing landscape of employment law, small and medium sized companies just do not have enough time to invest in the growth of their business having to worry about such issues. That is where Group Management Services comes in to play.
What are some of the primary responsibilities of a Benefit Account Specialist?
Serve as the primary contact for GMS customers providing daily customer service pertaining to benefits information and services
Process enrollments and terminations for clients' policies on internal systems as well as vendor websites
Resolve customer issues or billing complaints by performing activities such as refunding money and adjusting invoices
Keep record of customer interactions by recording details of inquiry, complaints, and comments
Load plan details and rates in HRP and additional vendor sites as appropriate
What are some of the perks and benefits that come with employment at GMS?
Salary range between $45,000-$50,000 commensurate with experience
Full Medical, Dental, Vision
401(k) with company match
Life and Disability benefits
3 weeks of PTO in years 1-5; 5 weeks of PTO in years 6+
7 paid holidays
Company laptop provided
Monthly cell phone reimbursement plan
Flexible scheduling and autonomy in your role
What are some Qualifications?
Education - Bachelor's degree and 1-2 years customer service-related or account management experienced required; or equivalent combination of education and experience/
Experience - Experience in customer service or in health insurance preferred.
Skills - Must be proficient in Microsoft Office and Excel; Must have strong interpersonal, customer service, and organizational skills.
Why GMS?
People don't necessarily buy what you do, they buy WHY you do it. GMS is passionate about small businesses having started off as one back in 1996 in Richfield, OH with only a few employees. Fast forward to today and we have over 500 employees in 25 offices across 18 states nationwide. We take pride in building and maintaining quality relationships with our customers as we help them grow their own business exponentially just as we did by allowing them the time and energy to focus solely on reinvesting in themselves.
As we continue to expand ourselves here at GMS, we are looking for individuals who are willing and able to provide excellent customer service and support to their clients. We are looking for those who are passionate about the value small business brings and providing them assistance in their growth as they seek growth for themselves. We are committed to providing opportunities for upward mobility from within to those who are driven to succeed and who care about the relationships they build. Join the GMS team today, build relationships, seek growth and experience a truly family oriented workplace culture!
For more information please visit our website at *****************
Group Management Services is an Equal Opportunity Employer.
Durable Medical Account Specialist
Collector Job 40 miles from Niles
The Durable Medical Account Specialist will play a crucial role in customer intake and resupply. The ideal candidate will be reliable, self-motivated, have exceptional customer service and administrative skills, experience in the healthcare industry, and knowledge of Medicare, Medicaid, Private Insurance and Private Pay Billing. Attention to detail and team collaboration is required to ensure accurate and proper transfer of personal healthcare information, obtainment of insurance authorizations, order processing, and fulfillment.
Responsibilities:
Provides superior internal and external customer experience; prioritizing communication and maintaining professionalism
Receives and reviews durable medical equipment/home medical equipment (DME/HME) referrals and resupply requests to determine eligibility
Verifies benefits and obtains authorization for new and existing patients
Enters and manages personal healthcare information/medical documentation in ERM system
Collaborates with referral sources and providers to obtain certificate of medical necessity (CMN) documents, clinical documentation, and orders
Confirms all patient account information is accurate and complete in collaboration with billing to ensure reimbursement for supplies
Builds sales order templates; manages and processes new, existing, and refill orders
Provides customer/patient with product education as necessary
Monitors and advances work in progress (WIP) states.
Effectively communicates and collaborates with team members to drive results
Complies with laws and regulations and upholds all compliance and accreditation standards
Other duties as required/assigned.
Other information:
Technical Expertise:
Answering multi-line phone system
Knowledge of Electronic Medical Records (EMR) systems
Knowledge of DME/HME products, services, and applicable government regulations
Knowledge of HIPAA confidentiality requirements
Knowledge of medical claim billing and medical terminology
Knowledge of insurance policy and guidelines
Strong communication skills in speaking and writing
Organizational skills sufficient to maintain consistent accurate records
Efficient in computer skills and Microsoft Office proficient (Outlook/Word/Excel)
Compassion to serve and educate customers/patients
Education and Experience:
High school or equivalent
Proficiency in Microsoft Office required
Healthcare experience preferred
Brightree or Electronic Medical Records (EMR) experience a plus
EPIC experience a plus
Full Time
FTE: 1.000000
Status: Onsite
RequiredPreferredJob Industries
Healthcare
Property Data Collector
Collector Job 27 miles from Niles
The Property Data Collector inspects a variety of residential OR commercial/industrial properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Identifies use of building and building special features. Records new and/or updated information on field documents and/or mobile field application devices.This position requires working primarily outdoors in all weather conditions. Job requires significant walking and driving to properties in a respective jurisdiction using a personal vehicle. The incumbent generally meets their manager at pre-selected field sites at the beginning and/or end of the day. In later project stages, the lister will typically report to or work from the local appraisal office and may assist with Desktop Review. Contributes to project success through the accurate collection of property data which as a direct impact on accurate property taxes and the overall success of an accurate and timely project completion. Inaccurate data collection results in project delays inaccurate values and late client deliverables. Works with appropriate tools and resources to ensure project success. Incumbents will complete data collection tasks with occasional guidance and direction.
Responsibilities
* Physically walks around property and examines all buildings to determine required property characteristics primarily on various residential or commercial/industrial properties. Drives to property locations, getting in and out of vehicle.
* May spend a portion of time in the field and a portion of time in the office. Frequency depends on the phase of the Appraisal project.
* Verifies property location by associating information from the applicable field document with the map.
* Measures buildings - involves performing mathematical calculations on buildings of various sizes including large square footage properties. Identifies use of building and special features. Inspect interior and exterior buildings. Accurately records property characteristics, square footage, angles, sketches, and dimensions on appropriate field documents and/or mobile devices.
* Takes clear digital images of properties including specified parcel improvements if required.
* Gathers cost and sales information and records on appropriate field documents or devices, as required.
* Obtains income and expense information through verbal or written requests.
* Updates data on the physical condition and grade of buildings.
* Maintains personal production records in alignment with productivity targets. Completes logs and control forms and required documentation as required.
* Communicate professionally and successfully with the public to share the purpose of our visit to their property and addresses questions. Professionally represents Tyler and the client to property owners and other members of the public handling field questions and complaints in a courteous manner and escalates to their supervisor as appropriate.
* Investigates the property which can include several buildings; asks various probing questions to capture accurate property data; involves researching multiple components and other related activities.
* Analyze aerial images to detect changes between tax years and identify missing data.
* Conduct thorough parcel reviews, similar to field assessments.
* Use multiple monitors and different software systems to efficiently perform duties.
* Maintain high levels of productivity and accuracy.
* Collaborate with teams to ensure data is consistent and up to date
* May assist in the training of new Listers.
* May be required to be on site for hearings (assistance with or conduction of hearings).
* Regular attendance is required.
* Ensure adherence to company policies, including safety and ethical guidelines
* Performs other duties, as required.
* An Appraisal Lister must be able to:
* Perform data collection in all weather conditions including inclement and extreme temperatures.
* Perform quality and quantity work as determined the project budget.
* Communicate professionally, clearly, and appropriately with public stakeholders and Tyler team.
* Investigate the property, asking various questions to capture accurate property data involving researching multiple components and other related items.
* Exhibit strong math skills calculating square footage, ratios, etc. on various size commercial/industrial properties involving several buildings at times.
* Maintain an approachable and courteous demeanor with property owners.
* Resolve issues of basic to moderate complexity utilizing knowledge of established guidelines, company policies, and in conformance with the project's data collection manual.
* Work effectively both independently and in a team-oriented environment.
* Effectively utilize available resources.
Qualifications
* High School graduate/GED or equivalent work experience
* Real Estate and/or appraisal experience is preferred.
* Good written and oral communications skills
* Solid problem-solving skills involving the ability to research and investigate data and effectively ask fact finding questions to draw sound/valid conclusions.
* Strong organizational skills including attention to detail with the ability to capture and record accurate and comprehensive properties for various property types (residential, agricultural, commercial, and industrial)
* Ability to work independently or collaborate with team members.
* Attention to detail and the ability to follow both written and verbal instructions.
* Possess spatial abilities necessary to read maps and locate a physical location on the map.
* Ability to visualize floor plan footprints based on three-dimensional buildings.
* Strong math skills to calculate square footage, ratios, and similar functions involving the ability to do this for large properties with multiple buildings.
* Must be able to travel to properties in assigned project area for most of the workday.
* Must be able to perform data collection in all weather conditions including inclement and extreme temperatures
* Must provide reliable transportation and carry personal liability insurance on the vehicle driven to perform job.
* Must possess and maintain a valid driver's license issued by the state in which the employee lives.
* Basic computer experience is required.
Billing Coordinator
Collector Job 8 miles from Niles
Pro Shop Billing Coordinator Youngstown, OH 44420
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $17.00-$20.00/Hour (Based on Experience)
Tracking and Billing Pro Shop startup costs
Post-billing reviews and update/ Financial Performance reports
Responsible for lease billing, fuel billing, and mileage collection for assigned facilities
Assist with coding of outside rental invoices for payment
Provided administrative assistance to assigned locations when necessary
Full Time
1 year of experience in a finance department and/or transportation industry
Excellent communication skills (written & verbal)
Must be able to adapt to various software applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#otherjob
Accounts Receivable Specialist
Collector Job 45 miles from Niles
ROLE TITLE: Accounts Receivable Specialist Assistant Director of Finance The Accounts Receivable Specialist is responsible for timely and accurate billing of students each semester for Tuition, Room, Board and Fees. The Accounts Receivable Specialist communicates with students and families regarding student billing accounts in alignment with College policy in a manner that enhances student satisfaction and supports retention. This role prepares and works on non-student billing and contract services billing. This role collaborates regularly with cross functional departments to ensure the accuracy of student billing account activity and collection of balances due.
* As the Accounts Receivable Specialist, you will:
* Generate student semester bills using the Colleague database process. Apply financial aid to student accounts and review for accuracy. Update student accounts with tuition, room and meal changes through daily postings and review for accuracy. Retain daily posting reports and accurate backup for adjusting transactions
* Routinely review student billing accounts ensuring accuracy of charges, payments and financial aid by collaborating with cross functional departments and manage payment plans to ensure collection of balances.
* Prepare and distribute student account communications for outstanding balances, payment plan follow-up, account inquiries and financial holds. Implement programs aimed at improving communication, efficiency in operation and revenue collection. Actively participate in the review and preparation of materials for the departmental website and other billing related communications.
* Manage finance charges on overdue balances and placement and release of financial holds
* Manage and perform bill collection procedures. Resolve billing issues and inquiries as well as perform bill investigations. Interpret and explain charges, policies and procedures. Maintain accurate records and adequate documentation in resolving student billing issues. Initiate appropriate transaction to satisfy customer requests and internal accounting procedures.
* Manage office email by answering or forwarding all inquiries. Answer phones. Back-up Cashier, student IDs, and ASG Finance Supervisor.
* Experience and Qualifications
* Bachelor's degree preferred, Associate degree required.
* Experience in cash receipts, billing, accounts receivable collections, accounts payable and computer applications.
* Strong computing and analytical skills.
* Excellent interpersonal skills and communication abilities.
* General accounting concepts and experience.
* YOUR COMPENSATION
New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role.
This is a non-exempt position and the starting hourly rate range for this position is $17.50. Compensation will commensurate with years of relevant experience.
* THE HIRING PROCESS
Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA 16335 by e-mail to ************************. Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.
* ALLEGHENY COLLEGE
Allegheny College, founded in 1815, is one of the nation's most historic and innovative four-year colleges with the distinct requirement of completing a major and minor in different academic areas. This multidisciplinary learning celebrates students' unusual combinations of interests and provides creative, independent thinkers with a path for educational depth and intellectual growth, preparing them for a successful launch after graduation and even for careers that may not yet exist. Located in western Pennsylvania, 1.5 hours equidistant from Pittsburgh, Cleveland and Buffalo, Allegheny College is one of 40 colleges featured in Loren Pope's "Colleges That Change Lives" and recently ranked #4 by The Princeton Review in its Top 20 Best Private Schools for Making an Impact. In its 2025 rankings, U.S. News & World Report recognized Allegheny College as one of the country's top 100 national liberal arts colleges, with special distinctions including one of the top 10 best for senior capstone experience and one of the top 25 best for undergraduate research and creative activities.
Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. The College does not discriminate, and will not tolerate discrimination on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, creed, national/ethnic origin, ancestry, veterans, handicap or disability as those terms are defined under applicable law, or members of other underrepresented groups.
Allegheny College is committed to providing access, equal opportunity and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Director of Human Resources
Visit the Allegheny College Web Site at *****************
posted 4/7/2025
Collections Agent (10:30am-7pm EST)
Collector Job 36 miles from Niles
10:30am - 7pm Shift ($400 monthly performance bonus guaranteed for the first 3 months) $17.00/hr + targeted commissions up to $10K is on a hybrid schedule and NO WEEKEND shifts. Mondays and Fridays from home /Tuesdays through Thursdays on-site at our headquarters in Stow, OH.
You will work to establish payment solutions for past-due credit accounts through outbound and inbound customer call interactions via a dialer system.
You will work weekdays only, you will be paid every other Friday, and earn hourly wages plus a minimum $400 per month performance bonus for the first 90 days. Performance-based bonuses are paid monthly.
WHAT YOU WILL DO
* Receive outbound calls and/or receive inbound customer calls surrounding commercial past due credit accounts via a dialer system.
* Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and to advise of proper payment arrangements.
* Properly document collection actions and status of account.
* Process electronic debit, credit, and check payments over the phone.
* Maintain professional interaction with all Matco Tools personnel and customers at all times.
* Other duties as assigned.
QUALIFICATIONS:
* 6 months of collections experience in a call center environment preferred
* Motivated, goal oriented, persistent, and a skilled negotiator
* Must have a high sense of integrity
* Proven account management skills are required in order to create, maintain and enhance customer relationships while resolving past due accounts.
* Carry out responsibilities with minimal direction and work well in a team environment
* Must be able to work the 10:30am to 7pm shift on a hybrid schedule (Tuesdays through Thursdays on site, Mondays and Fridays from home)
* High school diploma or equivalent required
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit *******************
BENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company's website at ****************
#LI-KS1
#LI-Hybrid
"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Collections Agent (10:30am-7pm EST)
Collector Job 36 miles from Niles
**10:30am - 7pm Shift** ($400 monthly performance bonus guaranteed for the first 3 months) **$17.00/hr + targeted commissions up to $10K** **Additional $1/hr for Bilingual Candidates. is on a hybrid schedule and NO WEEKEND shifts.** Mondays and Fridays from home /Tuesdays through Thursdays on-site at our headquarters in Stow, OH.
You will work to establish payment solutions for past-due credit accounts through outbound and inbound customer call interactions via a dialer system.
You will work weekdays only, you will be paid every other Friday, and earn hourly wages plus a minimum $400 per month performance bonus for the first 90 days. Performance-based bonuses are paid monthly.
**WHAT YOU WILL DO**
+ Receive outbound calls and/or receive inbound customer calls surrounding commercial past due credit accounts via a dialer system.
+ Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and to advise of proper payment arrangements.
+ Properly document collection actions and status of account.
+ Process electronic debit, credit, and check payments over the phone.
+ Maintain professional interaction with all Matco Tools personnel and customers at all times.
+ Other duties as assigned.
**QUALIFICATIONS:**
+ 6 months of collections experience in a call center environment preferred
+ Motivated, goal oriented, persistent, and a skilled negotiator
+ Must have a high sense of integrity
+ Proven account management skills are required in order to create, maintain and enhance customer relationships while resolving past due accounts.
+ Carry out responsibilities with minimal direction and work well in a team environment
+ Must be able to work the 10:30am to 7pm shift on a hybrid schedule (Tuesdays through Thursdays on site, Mondays and Fridays from home)
+ High school diploma or equivalent required
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit *******************
BENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**\#LI-KS1**
**\#LI-Hybrid**
"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Medical Billing Specialist
Collector Job 8 miles from Niles
Join Our Team as a Medical Billing Specialist!
Why Work With Us?
At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits Include:
Affordable Health, Vision, Dental, and Life Insurance
401(K) with dollar-for-dollar matching (up to 4%)
Generous Paid Time Off (PTO)
Paid Holidays
Essential Job Functions:
Prepares and submits clean claims to various insurance companies either electronically or by paper.
Answers questions from patients, clerical staff, and insurance companies.
Identifies and resolves patient billing complaints.
Prepares, reviews, and sends patient statements.
Evaluates patient's financial status and establishes budget payment plans.
Follows and reports the status of delinquent accounts.
Reviews accounts for possible assignment and make recommendations to the Director of Billing and Reimbursement, also prepares information for the collection agency
Performs daily backups on the office computer system.
Performs various collection actions including contacting patients by phone, correcting, and resubmitting claims to third-party payers.
Processes payments from insurance companies and prepares a daily deposit.
Participates in educational activities and attends monthly staff meetings.
Conducts self in accordance with employee handbook.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Ensures accurate billing and coding as per regulations.
Works with administrator in training providers in coding and EMR system.
Education and Experience:
Minimum of 2 years experience medical billing (Preferred)
Certified Biller (Required)
Certified Coder (Preferred)
Physical Requirements
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Collector
Collector Job 48 miles from Niles
COLLECTIONS: The ideal candidate for this position will have the experience/skills listed in this job description as well as a hardworking approach. This individual should be able to work independently as well as within a team and can manage and execute projects with minimal management supervision.
Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current.
Locate and monitor overdue accounts.
Record information in our Collection Software about the financial status of customers and the status of collection efforts.
Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review the terms of the sales/credit contract.
Advise customers of necessary actions and strategies for debt repayment.
Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information.
Arrange for the timely repayment of payment due and past due accounts.
Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management.
Locate vehicles for repossession or to avoid repossession.
Get customers to redeem whose vehicle has been repossessed.
WHAT WE OFFER
Medical, Dental, and Vision Insurance
401(k) Savings Plan
Ongoing Professional Development
Family-Friendly and Inclusive Culture
Career Growth and Internal Promotions
Competitive Wages
OUR EXPECTATIONS
A desire to work within a team environment
Great drive, motivation, and work ethic
Strong ability to work in a fast-paced, results-driven environment.
Integrity
Drive
Initiative
Compassion
Business Acumen
Auto Services Unlimited “ASU” is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.
Collector
Collector Job 38 miles from Niles
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Level-row" div class="form Line"div aria-label="Level" name="Level"span aria-label="Level" class="" name="level"Entry/span/div/div/divdiv class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Call Center - Solon, OH/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"High School/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$17.00 Hourly/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Monday through Friday 1pm-10pm/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Customer Service/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pstrong National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center./strong The ideal call center candidate is dependable, money-motivated, detail-oriented, and has excellent customer service skills. The ability to listen, respond with creative solutions, and overcome objections are important aspects of the call center position. At National Enterprise Systems, we believe talent and hard work should be rewarded. Opportunities for quarterly reviews and movement into different segments within the department. /p
p /p
ul
li Biweekly pay schedule/li
li Set schedule - no weekends/li
li Great benefits including health, dental, vision, life and 401K/li
li Vacation and Personal Days/li
li Growth opportunities/li
li Casual dress/li
li Extensive, paid-training to teach you about the industry and provide you with all of the necessary tools to succeed/li
/ul
pstrong Responsibilities/strong/p
ul
li Contact consumers by phone to resolve the outstanding balance owed/li
li Find creative solutions to secure repayment/li
li Discuss and negotiate applicable repayment programs while adhering to all state and federal laws including the Fair Debt Collection Practices Act/li
li Maintain high level of customer service/li
/ul
/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"ul
li Excellent customer service, communication and listening skills/li
li Ability to negotiate and be assertive and professional at all times/li
li General computer knowledge and typing skills/li
li Capability to adhere to schedule requirements/li
li Reliable transportation/li
/ul
/span/div/div/div/div
Senior Collector
Collector Job 36 miles from Niles
The Senior Collector is responsible for the attainment of loan collection objectives and assists in the overall direction and operations of the collection activity of the organization.
Assist in the management of all properties acquired through foreclosure and other collection activities
Assist the Workout Officer in the collection activity of all branches of the organization.
Communicate with each Branch Manager, Assistant Manager, and/or any other employee involved in the collection process.
Recommend foreclosure, repossession, charge off and legal action when appropriate.
Work with Loan Servicing to resolve any discrepancies on loan balances, postings, etc.
Recommend to the Workout Officer all loans that may deserve special attention or to be added to the Watch List.
Determine which loans need special collection efforts and decide who shall make those efforts.
Personally handle the collection action on those loans assigned
Communicate with supervisor on potential loan losses.
Review the files of all charged off loans and recommend internal recovery efforts if appropriate.
Prepare and forward charged off loan files to the appropriate legal counsel.
Prepare and maintain the Repossession List.
Assist in the preparation of the monthly delinquency, charge off and troubled loan reports.
Assist Workout Officer in communication with legal counsel on collection activity.
Requirements
High school graduate or equivalent with two (2) year business related degree preferred
Two (2) years banking and/or collection experience
Well developed communication skills
Strong attention to detail
Excellent customer service and negotiation skills
Well developed time management and organization skills
Familiarity with financial data and reports
Ability to accept management instruction and execute tasks while under pressure
Proficient in Microsoft Office software
Able to exercise appropriate judgment and seek/involve management when necessary
Experience working in a team-oriented, collaborative environment
Collections Representative
Collector Job 17 miles from Niles
Primary Office Location: 3014 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Loan Adjustor 2 Business Unit: Retail Lending Reports To: Supervisor of Loan Adjustment
This position is primarily responsible for collecting delinquent accounts, preparing and compiling documentation, preparing concise correspondence, records and reports, determining appropriate collection strategies, providing supervision when appropriate and instituting legal action.
Primary Responsibilities:
Collects delinquent accounts by locating past due borrowers, distributing demand letters, contacting borrowers to establish payment procedures, utilizing effective human relation skills to obtain payments, notifying borrowers of their rights and amounts due, monitoring to ensure the borrower's commitment to pay and obtaining payments while presenting a positive image of the Bank.
Prepares and compiles documentation on all collection actions taken such as telephone conversations, alternative financial arrangements, letters mailed, conversations with borrowers and correspondence with loan officers by telephone or letter.
Documents collection actions and prepares lists of past due loans to ensure adherence with due diligence accurately and timely.
Prepares concise correspondence, records and reports by establishing and maintaining delinquent accounts records, updating files, documenting payments received, reviewing records and transactions, resolving misapplied payments, researching account transactions, completing Board or other reports, organizing and summarizing information and data and formatting letters and reports.
Determines appropriate collection strategy by analyzing the borrower's financial situation, reviewing the borrower's loan application and other file information to determine appropriate collector strategy.
Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with policies, procedures and regulations to recover Bank assets.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
3
Special Skills:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Knowledge of laws that relate to foreclosure, repossession and fair debt.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
Collections Specialist
Collector Job 40 miles from Niles
Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions.
The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role.
This is an in person, hourly role.
Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA,
Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills
Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
Corporate Collections Specialist
Collector Job 48 miles from Niles
ALL Erection & Crane Rental Corp
Independence, OH - 44131
ALL Erection & Crane Rental has an opportunity for a Collections Specialist at our corporate headquarters. This individual will be responsible for initiating communications with complex and difficult delinquent customers by phone, mail, or email to collect payments and settle accounts. Follows-up on delinquent accounts. Updates and maintains accurate financial records including accounting, receivable, and credit records. Works with other corporate departments and branch personnel on outstanding accounts to understand account status and strategize on appropriate steps to successful closure. This is an exempt, full-time position is a casual office environment.
Essential Functions
Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
Contacts costumers to confirm outstanding payments, and renews credit information to help minimize outstanding debts.
Keeps record of collection activities, and status of accounts.
Analyzes the creditworthiness of prospective and current customers.
Examines credit history using credit agency tools and evaluates potential risks.
Makes recommendations on credit extensions within established guidelines.
Make recommendations regarding bad debt or write-offs.
Fields and responds to delinquency inquiries and resolves discrepancies as required.
Ensures collectors follow all protocols, laws, and regulations to collect payments efficiently.
Coordinates with others, including personnel in company branches to exchange information regarding all nonpayment, denials, and inadequate payments contained on remittances received.
Resolves customer accounts by examining payment plans and payment history to determine if collection letters need to be generated for delinquent accounts.
Manage relationship with 3rd party vendor utilized for processing customer credit card payments and regular review of related best practices/polices.
May submit delinquent accounts to attorney or outside agency for collection.
Generates and distributes various required weekly/monthly reports.
Assists with the research and resolution of disputed items.
Performs other duties as assigned.
Benefits
Competitive salary.
Paid Time Off and Holidays.
Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance).
401(k) retirement plan with company match.
ALL Family of Companies
The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need
The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
Corporate Collections Specialist
Collector Job 48 miles from Niles
ALL Erection & Crane Rental Corp Independence, OH - 44131 ALL Erection & Crane Rental has an opportunity for a Collections Specialist at our corporate headquarters. This individual will be responsible for initiating communications with complex and difficult delinquent customers by phone, mail, or email to collect payments and settle accounts. Follows-up on delinquent accounts. Updates and maintains accurate financial records including accounting, receivable, and credit records. Works with other corporate departments and branch personnel on outstanding accounts to understand account status and strategize on appropriate steps to successful closure. This is an exempt, full-time position is a casual office environment.
Essential Functions
* Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
* Contacts costumers to confirm outstanding payments, and renews credit information to help minimize outstanding debts.
* Keeps record of collection activities, and status of accounts.
* Analyzes the creditworthiness of prospective and current customers.
* Examines credit history using credit agency tools and evaluates potential risks.
* Makes recommendations on credit extensions within established guidelines.
* Make recommendations regarding bad debt or write-offs.
* Fields and responds to delinquency inquiries and resolves discrepancies as required.
* Ensures collectors follow all protocols, laws, and regulations to collect payments efficiently.
* Coordinates with others, including personnel in company branches to exchange information regarding all nonpayment, denials, and inadequate payments contained on remittances received.
* Resolves customer accounts by examining payment plans and payment history to determine if collection letters need to be generated for delinquent accounts.
* Manage relationship with 3rd party vendor utilized for processing customer credit card payments and regular review of related best practices/polices.
* May submit delinquent accounts to attorney or outside agency for collection.
* Generates and distributes various required weekly/monthly reports.
* Assists with the research and resolution of disputed items.
* Performs other duties as assigned.
Benefits
* Competitive salary.
* Paid Time Off and Holidays.
* Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance).
* 401(k) retirement plan with company match.
ALL Family of Companies
The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names - including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry - with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need
The ALL Family of Companies is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
Collections Agent (9:30 AM - 6:00 PM)-HYBRID
Collector Job 36 miles from Niles
**9:30 AM - 6:00 PM Shift - Collector** **($400 monthly performance bonus guaranteed for the first 3 months)** **$17.00/hr. + targeted commissions up to $10k annually** ****Additional $1/hr for Bilingual Candidates.** **
Mondays and Fridays from home /Tuesdays through Thursdays on-site at our headquarters in Stow, OH.
As a Collections Agent, you will work to establish payment solutions for past-due credit accounts through outbound and inbound customer call interactions via a dialer system. You will work weekdays only, you will be paid every other Friday, and earn hourly wages plus a minimum $400 per month performance bonus for the first 90 days. Performance-based bonuses are paid monthly.
**WHAT YOU WILL DO**
- Receive outbound calls and/or receive inbound customer calls surrounding commercial past due credit accounts via a dialer system.
- Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and to advise of proper payment arrangements.
- Properly document collection actions and status of account.
- Process electronic debit, credit, and check payments over the phone.
- Maintain professional interaction with all Matco Tools personnel and customers at all times.
- Other duties as assigned
**QUALIFICATIONS:**
- 6 months of collections experience in a call center environment preferred
- Motivated, goal oriented, persistent, and a skilled negotiator
- Must have a high sense of integrity
- Proven account management skills are required in order to create, maintain and enhance customer relationships while resolving past due accounts.
- Carry out responsibilities with minimal direction and work well in a team environment
- Must be able to work the 9:30 AM - 6:00 PM EST shift on a hybrid schedule (Tuesdays through Thursdays on site, Mondays and Fridays from home)
- High school diploma or equivalent required
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit *******************
BENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**\#LI-KS1**
**\#LI-Hybrid**
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Senior Collector
Collector Job 36 miles from Niles
The Senior Collector is responsible for the attainment of loan collection objectives and assists in the overall direction and operations of the collection activity of the organization. * Assist in the management of all properties acquired through foreclosure and other collection activities
* Assist the Workout Officer in the collection activity of all branches of the organization.
* Communicate with each Branch Manager, Assistant Manager, and/or any other employee involved in the collection process.
* Recommend foreclosure, repossession, charge off and legal action when appropriate.
* Work with Loan Servicing to resolve any discrepancies on loan balances, postings, etc.
* Recommend to the Workout Officer all loans that may deserve special attention or to be added to the Watch List.
* Determine which loans need special collection efforts and decide who shall make those efforts.
* Personally handle the collection action on those loans assigned
* Communicate with supervisor on potential loan losses.
* Review the files of all charged off loans and recommend internal recovery efforts if appropriate.
* Prepare and forward charged off loan files to the appropriate legal counsel.
* Prepare and maintain the Repossession List.
* Assist in the preparation of the monthly delinquency, charge off and troubled loan reports.
* Assist Workout Officer in communication with legal counsel on collection activity.
Requirements
* High school graduate or equivalent with two (2) year business related degree preferred
* Two (2) years banking and/or collection experience
* Well developed communication skills
* Strong attention to detail
* Excellent customer service and negotiation skills
* Well developed time management and organization skills
* Familiarity with financial data and reports
* Ability to accept management instruction and execute tasks while under pressure
* Proficient in Microsoft Office software
* Able to exercise appropriate judgment and seek/involve management when necessary
* Experience working in a team-oriented, collaborative environment
Collections Representative
Collector Job 17 miles from Niles
Primary Office Location: 3014 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Loan Adjustor 1 Business Unit: Retail Lending Reports To: Supervisor of Loan Adjustment
This position is primarily responsible for collecting delinquent accounts, preparing and compiling documentation, preparing concise correspondence, records and reports, determining appropriate collection strategies for the assigned level portfolio and upon discretion instituting legal action.
Primary Responsibilities:
Collects delinquent accounts by locating past due borrowers, distributing demand letters, contacting borrowers to establish payment procedures, utilizing effective human relation skills to obtain payments, notifying borrowers of their rights and amounts due, monitoring to ensure the borrower's commitment to pay and obtaining payments while presenting a positive image of the Bank.
Prepares and compiles documentation on all collection actions taken such as telephone conversations, alternative financial arrangements, letters mailed, conversations with borrowers and correspondence with loan officers by telephone or letter.
Documents collection actions and prepares lists of past due loans to ensure adherence with due diligence accurately and timely.
Prepares concise correspondence, records and reports by establishing and maintaining delinquent accounts records, updating files, documenting payments received, reviewing records and transactions, resolving misapplied payments and researching transactions.
Resolves problems, follows up to minimize delinquent accounts and ensures compliance with Bank guidelines and established laws.
Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with policies, procedures and regulations to recover Bank assets.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
1
Special Skills:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Knowledge of laws that relate to foreclosure, repossession and fair debt.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.