Collector Jobs in Maryland

- 253 Jobs
  • Billing Manager full time

    Covenant Annapolis MSO, LLC (15076

    Collector Job In Annapolis, MD

    The Billing Manager is actively involved in problem-solving and conflict resolution with team members, customers, and insurance companies. Under the direct supervision of the Regional Vice President of Operations, this position requires a high level of timely, accurate, and complete analysis and oversight of the collection of revenue from the insurance companies, facility programs and patients, as well as the protection from loss of revenue. Essential Job Duties and Responsibilities: This is an onsite position; not available remote. Organize and assign daily workflow within the team. Read and evaluate healthcare receivables reports and identify trends. Crosstrain the billing staff for all job functions in the Billing office (i.e. insurance authorization, charge entry, electronic and paper claims submission, payment posting, accounts receivable follow-up, denials, and appeals). Ensure compliance of all rules and regulations of insurance carriers. Ensure all payments are processed timely and accurately. Work closely with the Director of Medical Surgical Operations to ensure timely month end close and reconciliation of collections posted to the bank. Identify and create solutions to problems relating to the timely processing of claims. Monitor claims submissions, payments, and denials to identify trends; report any issues to the Director of Medical Surgical Operations. Monitor charge posting for accurate insurance coding and timely processing. Develop procedures to ensure reconciliation of charge and payment posting. Respond to patient account inquiries, questions, and complaints when necessary. Pay range: Min $30.41- Max $44.09 Benefits USPI offers the following benefits, subject to employment status: Medical, dental, vision, disability, and life insurance Paid time off (vacation & sick leave) 401k retirement plan Paid holidays Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance Program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance. Required Skills: Education/Experience Associate's degree or equivalent to five years medical billing experience. Five years of successful practice/ASC/Anesthesia medical billing experience. Experience with practice management systems and clearinghouses; G-Med experience preferred. Certified Professional Coder preferred. Qualifications Able to use personal computer, including word processing, spreadsheet, and e-mail/calendar functions for day-to-day activities. Superior communication skills both verbal and written Broad knowledge of medical billing operations and third-party billing policies and procedures. Outstanding customer service skills. Demonstrated ability to thrive in a fast-paced setting while managing competing demands. Demonstrated ability to work collaboratively with physicians and all medical professionals. #LI-LL1 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $57k-89k yearly est. 12d ago
  • COLLECTIONS REG SPECIALIST

    Lifebridge Health 4.5company rating

    Collector Job In Westminster, MD

    COLLECTIONS REG SPECIALIST Westminster, MD CARROLL HOSPITAL REGISTRATION Full-time - Day shift - 9:00am-5:30pm Clerical/Administrative 89188 $17.00-$26.00 Experience based Posted: Today Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved Summary JOB SUMMARY Responsible for registration of outpatient and inpatient services, processing of forms, obtaining consents, collection of money, review of accounts for outstanding balances, receipt and dissemination of information to appropriate areas of the hospitals, and compliance with all Federal and State mandates. Receives demographic information from various sources (i.e., Paragon, patient and/or family member, etc.) and processes the information where appropriate. Ensures that all services are delivered in accordance with the Mission statement and SPIRIT values of Carroll Hospital. REQUIREMENTS Required High School Diploma Less than 2 years Office experience with customer service and healthcare setting environment preferred. Required Medical Terminology Certificate Additional Information As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapjnael"; var cslocations = $cs.parse JSON('[{\"id\":\"2025287\",\"title\":\"COLLECTIONS REG SPECIALIST\",\"permalink\":\"collections-reg-specialist\",\"geography\":{\"lat\":\"39.5582432\",\"lng\":\"-76.9908346\"},\"location_string\":\"200 Memorial Avenue, Westminster, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
    $31k-35k yearly est. 3d ago
  • Collector

    Prince Georges Community Federal Credit Union 3.9company rating

    Collector Job In Bowie, MD

    Full-time Description Prince George's Credit Union is seeking an experienced credit services professional to serve in the role of Collector. Under general supervision, but following established policies and procedures, the Collector assists the Credit Union's loss mitigation efforts through the performance and support of collection activities associated with delinquent loans and negative share accounts. This role performs, assists and supports in all collections tasks, collection operations, legal proceedings such as repossessions and bankruptcies, and charge offs; while also acting as backup and support to the Collection Manager. This is a full-time position (Monday thru Friday). The ideal candidate will have the flexibility to work additional hours as needed for training or supporting occasional community events, must consistently uphold the mission, vision, and core values of the credit union, and possess the ability to cope in a team focused, fast-paced sales and service culture. DUTIES AND RESPONSIBILITIES: Performs routine collections activity, including monitoring overlimit reports, collecting on delinquent loans, performing Member contact for payment, and assisting Members with any necessary account corrections or changes. Monitors and collects on negative share draft accounts, preforming all maintenance on charged-off shares; reports to ChexSystems and refers to third party collection agencies when necessary; and prepares the monthly charge-off report for the BOD packet. Assists with all facets of repossessions and subsequent auction sales; conducts compliant repossessions of collateral; contacts vendors, arranges for collateral sale if necessary; notifies Member(s) of outcome and processes any funds to offset obligation; issues surplus refunds. Represents the credit union at various legal proceedings, including providing testimony, and conducting settlement negotiations to benefit the credit union. Assists with E-Oscar dispute resolution. Serve as the primary contact for deceased accounts. Performs necessary maintenance, documentation, and coding on bankrupt accounts. Acts as liaison to third party collection agencies or law firms, refer loans to appropriate agency, posts remittance payments, updates loan status codes, monitors files for updates and further action. Monitors CPI insurance program files and reoccurring add-ons, taking necessary actions. Ensures all Member collections processes, documentation, and communications meet regulatory standards; Acts as backup to the Collection manager as necessary. Continually increases and refines knowledge of collections law and relevant regulations. Other duties as assigned. Requirements High School diploma or GED required. Minimum of 2 to 5 years of consumer collections experience required. Demonstrated knowledge of relevant laws and regulations governing debt collection practices such as FDCPA and state-specific regulations Proficiency in using skip tracing tools Valid driver's license required. Must be bondable Requires basic knowledge of Microsoft Word, Excel, Adobe, Zoom, and have ability to create PDFs and robust spread sheets
    $20k-30k yearly est. 17d ago
  • Pharmacy Billing Coordinator II

    University of Maryland Medical Center Baltimore Washington 4.3company rating

    Collector Job In Baltimore, MD

    The Pharmacy Billing Coordinator I inputs and reviews billing information; prepares reports, tables, graphs and interprets results; and researches and reconciles billing problems in accordance with policy, procedure, and regulations; works with the health care team to ensure that patients can obtain authorization for treatments by utilizing and interpreting clinical information to complete authorizations and patient assistance program enrollments; completes complex insurance reconciliations when needed; manages and completes audits and payor requests ensuring that specialty patients have the necessary financial coverage and authorizations for both pharmacy and medical infusion treatments to begin, maintain, and complete treatment. Specific responsibilities will be documented and retained internally by the Department of Pharmacy. Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. * Works to maximize optimum pharmacy revenue through pharmacy authorizations, appeals, and pharmacy claim reconciliation via customer and insurance payments. * Communicates with insurance companies and health care providers and teams to ensure that patients have access to medications through optimizing insurance payments, coordination of benefits, copay assistance, and financial and patient assistance programs. * Investigates and addresses insurance issues including but not limited to billing issues and/or pharmacy authorizations on behalf of providers * Extensive knowledge of medical and pharmacy (including Medicare and specialty billing). * Perform all other duties as assigned. Company Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications Education & Experience - Required * High School Graduate or equivalent * 5 years experience * Pharmacy Leadership and/or specialty pharmacy and/or billing experience * Maryland Technician Registration OR Medical Assistant License Education & Experience - Preferred * Some college * National Certification (CPhT) Knowledge, Skills, & Abilities * Prioritizes work responsibilities and manages multiple demands. * Demonstrates an awareness of self-responsibility and accountability for own professional practice. * Adheres to all best practice standards and guidelines within the scope of professional practice and follows all hospital policies, procedures, and guidelines. * Maintains competency in work- and pharmacy-related technology and applications and supports orientation and/or training of team members when appropriate. * Seeks validation of knowledge base, skill level, and decision-making as necessary and assertively seeks guidance in areas of question. * Practices effective problem identification and resolution skills as a method of sound decision-making. Accepts change as a part of the problem-solving process. * Demonstrates effective communication methods and skills, using lines of authority appropriately. * Enhances professional growth and development through participation in educational programs, current literature, workshops, in-service meetings, etc. * Identifies the extent of the health system's adherence to best practices and guidelines relevant to medication management. * Attends hospital and departmental meetings as required. * Utilizes appropriate customer relations skills when interacting with patients, their families, visitors, team members, and others, to ensure all customers are treated with respect and dignity. * Represents the department on hospital committees, professional associates, and community organizations where appropriate. * Participates in the development of policies, procedures, and guidelines pertaining to medication use and management. * Maintains knowledgeability of the daily operations of UMMS, including the Pharmacy Department, through active engagement and awareness of departmental communications via mailbox, bulletin boards, and/or e-mail. * Maintains knowledgeability of the mission, vision, and values of UMMS. * Assists in the coordination of performance improvement activities, policies and procedures. * Works collaboratively with pharmacy leadership, nursing, medical and information systems. * Evaluates and guides hospital compliance related to regulatory standards specifically concerning pharmacy services and medication management. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $24.89-$34.84 Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
    $24.9-34.8 hourly 3d ago
  • Senior SIGINT Collection SME

    Sequoia Strategies & Solutions

    Collector Job In Aberdeen, MD

    Do you miss directly supporting the mission fight? Sequoia Strategies & Solutions has an exciting mission opportunity for motivated individuals to support operational missions providing advanced SIGINT collection operations and precision geolocation support to Army mission elements. If you are selected for this challenging position, you will provide advanced SIGINT collection techniques against data collected from foreign communications systems in order to identify, locate, and characterize emerging targets of interest. You will conduct precision geolocation missions in-support to the TROJAN FUSE JICD 4.2 mission architecture. You will work with US Army customers to help build an enduring SIGINT collection team and ensure that it is mission ready and available to support the various Army theaters worldwide. You will assist the US Army build an enduring capability that is able to capitalize on TROJAN FUSE mission opportunities leveraging in-theater and national assets. You will develop TTPs for follow-on operational training to US Army customers and develop user training for advanced SIGINT and precision geolocation. Requirements Current TS/SCI with an active CI polygraph required. This position will require may require travel to support worldwide missions and operational surges Experience desired: ((10 years of experience can be substituted for a degree)) Journeyman Analyst: Between 3-10 years of experience + at least a BA/BS degree Senior Analyst: 10 + years of experience + Masters degree. Required experience includes: Tactical SIGINT collection experience SIGINT Precision Geolocation experience Current Agency analytic tools and databases Geospatial metadata analysis Target Research SIGINT Collection Systems Desired Experience Includes: Graduate of 451 or 452 Signals Analysis Course Experience with Team Sentinel Signals Analysis tool. Experience in TROJAN FUSE or another JICD 4.2 precision geolocation tool. Experience training analysts or other customer users on custom tools or software applications. Experience in end user validation of analytic tools. Experienced in discerning and distilling operational needs into system requirements, and in matching requirements to available state of the art technical capabilities. Benefits Sequoia Strategies & Solutions offers a competitive benefits plan for its employees that exceeds those of the large companies. We include: 26 days of vacation per year Long Term & Short Term Disability PPO or HMO Health Benefits Group Life, along with Accidental Death & Dismemberment Insurance Professional Development Program for certifications or tuition Safe Harbor 401-K with Profit Sharing Fun company events throughout the year!
    $65k-125k yearly est. 60d+ ago
  • Billing and Posting Coordinator

    Father Martin Ashley 4.0company rating

    Collector Job In Havre de Grace, MD

    THE ORGANIZATION Ashley Addiction Treatment Center was founded in 1983 by two visionaries who knew the treatment of drug or alcohol addiction could be designed and effectively delivered in a holistic manner that compassionately considers the whole person and not just the disease. Innovative then, and innovative now, Ashley passionately continues its core mission “To transform and save human lives by integrating the science of medicine, the art of therapy, and the compassion of spirituality.” Organizationally strong, the organization rigorously adheres to its guiding principles, ethics, and a culture of excellence. POSITION SUMMARY The Billing and Posting Coordinator processes patient and insurance payments, enters and validates charges for accuracy, conducts charge review and audits. KEY RESPONSIBILITIES Processes remote deposits and posts patient payments by recording cash, checks, and credit card transactions. Posts insurance payments, via EOB or ERA uploads, to patient accounts. Reads and interprets EOBs and ERAs with a knowledge and understanding of insurance terminology. Scans documents related to payments. Enters account adjustments, when applicable. Review invoices for ancillary services for accuracy and works with vendors to resolve discrepancies. Conducts charge validation to ensure accuracy and compliance for billable services. Prepares and maintains monthly financial reports, notifying management of unfavorable trends. In addition to role responsibilities, each staff member of Ashley, Inc. has the following responsibilities as a part of their employment: Models and reinforces Ashley's mission and core values Performs other duties on an as-needed basis Reinforces Ashley's commitment to diversity, equity and inclusion Protects the privacy of our patient's protected health information by maintaining compliance with HIPAA and other relevant Ashley related IT security regulations DESIRED KNOWLEDGE/SKILLS/ABILITIES: Minimum High school and at least 2 years working in an office setting required. Minimum 1-2 years of health insurance experience, including fundamental understanding of patient revenue cycle required. Typing and computer skills with knowledge of Microsoft Office to include Outlook, Word and Excel required. Excellent telephone and communication skills with the ability to de-escalate crisis situations. Good arithmetic skills with basic understanding of standard financial reporting. Ashley is committed to helping patients overcome their substance use disorder to lead happier, healthier lives. Our expert staff combines skills in clinical, medical and psychological care and works together to change lives for the better. No work is more rewarding, and we're just as committed to staff success as we are to successful recovery outcomes for our patients. In addition to your salary, Ashley Addiction Treatment offers a comprehensive healthcare package (including medical, dental and vision subject to eligibility requirements), a 401(k) retirement plan for all staff that work more than 1000 hours per calendar year, and paid time off for eligible full-time staff. Ashley is committed to maintaining a work environment in which all of its employees are treated fairly with respect and dignity. Ashely prohibits discrimination and harassment based upon an individual's race, color, religion, national origin, age, marital status, military/veteran status, sexual orientation, gender identity or expression, pregnancy, genetic information, disability, or any other characteristic protected by applicable law.
    $38k-48k yearly est. 50d ago
  • Barista / Customer Service

    David and Dad's Cafe

    Collector Job In Baltimore, MD

    We are seeking an enthusiastic person to join our customer service team. In this position, you will prepare and serve specialty coffee beverages as well give general customer service. Barista Duties and Responsibilities Provide excellent customer in a faced paced environment Discuss the drink menu with customers and answer questions Preparation of drinks according to in-house recipes Clean and maintain all equipment #zr
    $32k-40k yearly est. 60d+ ago
  • Billing Specialist

    Tec Services, LLC 4.5company rating

    Collector Job In Columbia, MD

    BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs. PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Supports the field operations team by managing the day-to-day activities. This includes: Confirming work performed with the field Invoicing customers (ensuring accuracy of customer invoices). Paying the service providers (ensuring accuracy of the payments). Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner. Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules. Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations. Facilitates new customers and subcontractors' set-up in Corrigo Maintains an up-to-date tracking and analysis file. Participates in month end analysis to ensure data integrity and accurate revenue recognition. Other duties as assigned by management. QUALIFICATIONS: Good communication skills and the ability to work well with people are essential. Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate) EXPERIENCE: 3-5 years of strong customer service experience. Experience doing invoicing in a service company preferred but not required. SKILLS/ABILITIES: Good communication skills Ability to work well with people is essential. Exceptional customer service and problem-solving skills. Ability to develop rapport and strong working relationships with customer/accounts EDUCATION/CERTIFICATION: Associates Degree or higher
    $37k-52k yearly est. 60d+ ago
  • Medical Billing Manager

    Greater Maryland Pain Management

    Collector Job In Odenton, MD

    Medical Billing Manager: Must have experience managing a group of medical billers in a clinic setting Primary Responsibilities: Overseeing the day-to-day operation of a medical billing department and staff. Perform Patient and Insurance report analysis and identify any trends or issues that need to be addressed. Communicate trends for improvement of the cashflow with practice' management team and medical providers. Assign and oversee work of billing staff to ensure accuracy and resolving inconsistencies. Ensure billing and coding for all current and new medical service lines are accurate and consistent. Identify compliant, financial billing opportunities. Create SOP's for all tasks. Train and motivate billing and medical staff. Uphold company policies and procedures. Other responsibilities may include: Work on and manage insurance AR to resolve outstanding or denied claims. Submit insurance appeals. Complete monthly payment posting reconciliation. Answer patient billing questions and concerns. Other duties as assigned Key Skills: Advance proficiency in Microsoft Office Suite, particularly Excel Assume role of liaison between billing and other departments 5+ years of experience in Revenue Cycle Management Strong familiarity with federal and commercial insurance plans Benefits: Health Insurance Dental and Vision PTO 401k
    $42k-62k yearly est. 60d+ ago
  • Collections Specialist

    Lafayette Federal Credit Union 4.4company rating

    Collector Job In Rockville, MD

    IS HYBRID. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success. Do you have excellent verbal and written communication skills? Are you an independent worker? If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team! About us: Our Difference: What makes Lafayette Federal cutting-edge ? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's! Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry. About the role: We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures Requirements A day in the life of a Collections Specialist will include: Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) Fully funded deductible (HMO Plan) 401k employer matching contribution Income protection with life insurance, short and long-term disability Paid time off, holiday leave & birthday leave Educational assistance Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. *Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer *EOE/AA/DISABILITY/VETERAN Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
    $52.6k-56k yearly 60d+ ago
  • 190 - Special Assets - Collection Specialist

    First United Bank & Trust 4.6company rating

    Collector Job In Oakland, MD

    For more than a century, First United has served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and Pennsylvania. We care about our communities, seek to understand what drives our customers and create customized solutions to meet their needs. Our mission is to enrich the lives of our customers, coworkers and shareholders through an unparalleled commitment to the client experience and passionate involvement in the community. 190 - Special Assets - Collection Specialist Job Reporting Relationships Supervised by: Special Assets Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Proficient reading, writing, and grammar skills; strong phone skills and the ability to work effectively with customers; proficient mathematics skills; proficient interpersonal relations and communicative skills; a thorough knowledge of regulations affecting the resource recovery function; proficient PC skills; visual and auditory skills; ability to lift items weighing 50 lbs. or less; valid driver's license. Experience: A minimum of one (1) to three (3) years related banking experience, required; or one year collections experience, preferred. General Responsibilities Responsible for performing collection and administrative duties to support the resource recovery function; achieving annual goals as established within the Special Assets/Collections Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for the resource recovery function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports. Essential Duties Performs collection and administrative duties to support the resource recovery function of which the following are illustrative: Communicates with delinquent borrowers or deposit holders in attempting to obtain delinquent payments or overdrawn accounts, using various means of contact such as telephone and letters; utilizes effective human relations skills and various forms of persuasion to present a positive bank image in an already negative situation, to tactfully but firmly collect payments. Locates customers with whom the Bank has lost contact; tactfully and resourcefully tries to probe for information leading to the location of the delinquent customer. Per Regulations, notifies customer of his/her rights, amount due and timeframe for compliance; also informs customer of any further obligation, if applicable. Utilizes methods of resource recovery under terms of the loan contract, depending on the feasibility and applicability of each case if initial recovery attempts do not secure required payment; extends due dates or refers customers to proper lending personnel for refinancing of delinquent loans; repossesses collateral on secured items if the delinquent situation requires such action. Analyzes the borrower's financial situation and counsels the borrower concerning possible options; recommends adjustment procedures to be followed or appropriate action to be taken. Recommends transfer of loans to non-accrual status as warranted. Advises liquidation and restructuring strategies, where appropriate. Recommends charge off of uncollectible accounts. Obtains credit reports, internal reports, and other types of additional information where applicable. Contacts “Bad Check” customers at regular intervals to clear the accounts. Files Request to Enter Suit and files criminal charges as necessary; provides follow up on all suits. Coordinates with attorney's, realtors, credit counselors, servicing representatives, and internal Company personnel to facilitate collection activities. Takes action as appropriate to mitigate the bank's exposure. Revokes ATM/Check Cards on those overdrawn accounts. Suspends and/or terminates past due lines of credit. Documents calls, attempted calls and other account-related activities to customers and third parties thoroughly on the collection system to maintain current account status. Schedules accounts for follow-up. Establishes and maintains records relating to delinquent loan accounts; updates delinquent account files within the collection system. Reviews bank records and transactions to resolve misapplied payments, researching account transactions to ensure that payments are properly credited; evaluates payments (regular and irregular) being made on delinquent accounts and determines how the payment will be applied, i.e., principal, interest, escrow, and late charges, or payment is unacceptable. Contributes to the soundness of the bank's portfolio through prompt collection of delinquent accounts. Maintains control over delinquencies with respect to a satisfactory percentage of past-due accounts as determined by annual goals. Contributes to the Bank's growth and customer satisfaction by helping customers to resolve problems with their banking transactions. Performs floor plan audits as assigned by the Special Assets Manager. Customer visits and property inspections to be performed as needed. Represents the bank at court proceedings as necessary. Performs other related duties as assigned. 2. Achieves annual goals assigned to the Collector. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 5. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 6. Communicates with management and staff personnel in order to integrate goals and activities. 7. Responds t
    $33k-39k yearly est. 60d+ ago
  • Invoicing Specialist

    Quick Servant Co Inc.

    Collector Job In Columbia, MD

    Ensuring that client information details are kept up-to-date. Creating and sending invoices and statements to customers. Checking the data input to ensure the accuracy of the final bill. Tracking payments and ensuring that the cash flow into the company is buoyant. Reporting issues or irregularities to the financial head of the company. Fixing billing errors by issuing debit and credit memos. Recovering outstanding debts. Handling clients' account queries. Initiating new procedures for billing. Invoice Clerk Requirements: A high school diploma or GED. At least two years of clerical office or administration experience. An associate's degree in accounting is preferred. Experience as an invoice clerk or in general accounting is preferred. Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as Quickbooks. Excellent mathematics and problem-solving skills. The ability to consistently meet deadlines and to work well under pressure. Excellent organizational skills and attention to detail. The ability to handle customer queries calmly. The ability to work independently or as part of a team.
    $35k-47k yearly est. 12d ago
  • Collections Analyst

    Carroll County, Md 3.9company rating

    Collector Job In Westminster, MD

    Information * Pay Range (Grade): Hourly Rate $25.34 - $40.54 (C10) * Other Compensation Offered: Overtime, Compensatory Time * Employment Type: Full-Time, 40 hours per week * Organization: Comptroller - Collections * Classification: Non-Exempt (40248) Who We Are At Carroll County Government, we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants, our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers, community partners, and those we serve. We strive to build collaborative and passionate teams, with opportunities to learn and explore new possibilities in a welcoming workplace. As a team, we are committed, inspired, and connected to make a difference in the community. What You Will Do The Collection Analyst plays a crucial role in the processing of tax billing and collection for Carroll County Government. You will process all adjustments per SDAT and prepare monthly reports for the State & Local jurisdictions. We are looking for a detail and data-oriented candidate with experience assessing deeds and processing receipts. Your day-to-day will include important decisions to update the ledger, track overage/shortage, and review the financial management system. Essential Duties * Manually bill and collect Public Utility taxes. Maintain trial balance for taxes collected and track overages/shortages. * Log finalized cash receipts. Update account receivable ledger and maintain daily cash summary. * Prepare monthly reports and balance assessment totals for State OCE report. * Prepare personal property bills and adjustments. Process write-offs and prepare tax clearance certificates. Collect past due payments, refer to County Attorney as needed. * Research and process additions and abatements per SDAT to tax accounts. * Review deeds for transfer. Process Homeowners Tax Credit & Homestead recaptures. * Maintain assessable base and reconcile open account balances. * Foster collaboration and provide learning opportunities. Facilitate a supportive work environment. * Independently ensure all work is complete and timely to achieve department goals. Review work of others to ensure that organizational standards are met. * Exhibit integrity, ethics, and fiscal responsibility. How You Will Succeed Your Skills * Bookkeeping (Developing) * Financial Management Systems (Developing) * Multi-Line Phone Systems (Intermediate) * Financial Calculator (Intermediate) * Microsoft Excel (Intermediate) * Microsoft Office Suite (Intermediate) Your Strengths * Service Excellence * Decision Making * Collaborating with Others * Digital Literacy * Continuous Learning * Accounting and Reporting * Data Literacy * Information Management * Reconciliation and Analysis You Might Be a Good Fit If Education and Experience * Associate degree or two years of college in accounting or a related field * Three or more years of related experience * A comparable amount of education and experience may be substituted for the minimum requirement. Additional Information * May be required to work outside of standard hours. * Requires criminal background check as condition of employment. * Must be able to focus in an open office environment with potential for noise. Why You Will Love Working Here All the Benefits You Need Carroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. For eligible employees, this includes: * Generous paid time off * 13 Paid Holidays * Flexible schedules and remote options, when applicable * Comprehensive, no deductible medical plans including prescription and vision coverage, low-cost dental plan, and County paid basic life insurance. * Pension, 401k, and 457 Retirement Accounts * Up to $9,000 in Tuition Assistance per fiscal year Find out more here: Carroll County Government | Carroll County, Maryland (carrollcountymd.gov) Carroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director, Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment, at the Department of Human Resources (************) or Md. Relay 711/************. The mailing address is 225 North Center Street, Westminster, Maryland 21157. Questions or need assistance? Please contact us at ***************************, via telephone at ************ or stop by our office at 225 N. Center Street, Room 100, Westminster, MD 21157 during normal business hours. Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
    $25.3-40.5 hourly 50d ago
  • Accounts Receivable Coordinator

    Firstservice Corporation 3.9company rating

    Collector Job In Bethesda, MD

    As an Accounts Receivable (AR) Coordinator, you-ll be responsible for performing daily tasks related to ensuring the accuracy and efficiency of operations of the Accounts Receivable Department and our clients. Your Responsibilities: * Post charges, credits, returned payments and payment transfers as appropriate on owners * accounts * Handle the posting of deposits to accounting systems * Review, research and respond to emails * Process closings (sales, resales, foreclosures, bankruptcy etc.) * Update and maintain owner information in the appropriate systems * Process name changes * Add and/or edit owner addresses in the appropriate systems * Other duties as assigned * Regular attendance and punctuality are essential functions for the role Skills - Qualifications: * High School Degree or equivalent * Experience in accounts receivable related bookkeeping * High level of attention to detail * Possess and demonstrate strong customer service skills and interpersonal skills, including clear written and oral communications while maintaining a professional demeanor * Critical thinking, problem solving, judgement and decision-making abilities are necessary. * Proficiency in computer programs like Microsoft Office, Outlook and Windows required. * Ability to work with sensitive and/or confidential information. Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs or more following appropriate safety procedures. * This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. * Must be able to drive - Some local travel by personal vehicle is required * Must be able to sit and stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. * Capable of working extended hours, to include evenings, weekends and holidays as necessary. * This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting. * Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. * Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. * For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns. * Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $24.00 per hour
    $24 hourly 26d ago
  • Credit Collections Analyst

    Ferraro Foods of New Jersey LLC 4.3company rating

    Collector Job In Aberdeen, MD

    The position Credit & Collection Analyst is exempt from the overtime provi sions of the Federal Fair Labor Standards Act and shall not be entitled to overtime compensation for hours worked in excess of 40 in any one work week. The Credit & Collections Analyst's duty is to oversee and control the overall credit exposure for accounts with assigned territories. The Analyst will work closely with his or her assigned Account Executive & Customer in an effort to reduce short payments, delinquent balances, and credit limit issues. Essential Job Functions: Control Credit Exposure: Review and address (release) credit hold orders. Contact Customers/Account Executives about short payments and delinquent balances. Conduct weekly account reviews with Account Executive & Customers. Interact with Account Executives/Customers regarding account open balances. Establish payment plans for customers who cannot pay outstanding balance in full. Monitor accounts with payment plans. Collaborate with sales and customers to resolve payment disputes and account issues. Maintain open and effective communication with Account Executives & Customers regarding payment terms and expectations. Reconcile customer accounts, investigating discrepancies and proactively resolving issues. Ensure past-due accounts are prioritized. Analyze root causes of delinquency and recommend comprehensive process changes (internally or externally) to address recurring issues and improve collection efficiency. A/R Apply on-account monies associated with customer open outstanding balances. Monitor and manage accounts receivable balances to ensure prompt collection of outstanding invoices(s). Research short payments and adjust discrepant amounts. Transfer credit balances to credit holding account as deemed appropriate. Run statements/invoices. Code in house checks. NSF Checks Notify sales and/or customer regarding NSF/Returned checks and coordinate collection of the funds. Miscellaneous Tasks/Reports Generate monthly statements. Ongoing communication with management regarding specified parameters (pulling of orders/credit holds, overdue payments, legal reviews) Perform other miscellaneous and department related job duties. Qualifications: Good written and verbal communication skills. Must be detail oriented with good follow-up skills. Excellent organizational skills. Excellent problem solving & analytical skills. Must be able to multi-task and manage a busy workload in order to meet strong deadlines. Possess strong people skills when dealing with sales team and/or customer accounts. Preferred Knowledge, Skills, and Abilities: 3-5 years Credit & Collections experience in the Food Distribution/Food Service Industry. Interaction with a large customer base as well as mom & pop accounts. Proficient in Microsoft Outlook, Excel & Word. Ability to adapt to changing priorities in a fast-paced environment. Ferraro Foods is an equal opportunity employer. Salary to commensurate with experience. MON - FRI | 8:30 AM - 5:30 PM
    $39k-53k yearly est. 60d+ ago
  • Collection Representative

    Friendly Finance 3.6company rating

    Collector Job In Baltimore, MD

    Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans. Contacts customers by phone and mail concerning delinquency Ability to review and analyze customer histories. Maintain productivitity, quality and goal standards set by managment. Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans. Locate lost borrowers utlilizing skip-tracing techniques. Qualifications High School diploma or GED Excellent communication, judgment and analytical skills Ability to work in a fast-paced environment and multi-task At lease two years collection experience; auto experience preferred Additional Information EOE
    $30k-37k yearly est. 12d ago
  • Collections Specialist

    Latitude 3.9company rating

    Collector Job In Annapolis, MD

    The Credit & Collections Specialist plays a crucial role in maintaining a healthy cash flow for the organization, ensuring timely payments and minimizing overdue accounts. This role involves a blend of accounting, customer service, and communication skills, contributing directly to the company's financial stability and growth. Here's an expanded view of the responsibilities and impact of the position: 1. Customer Account Setup:Account Creation: The specialist ensures that new customer accounts are established accurately within the company's accounting system. This involves verifying the customer's creditworthiness, checking references, and setting appropriate credit limits.Credit Terms: The specialist works closely with sales teams to establish clear credit terms and conditions, balancing the risk to the company with providing competitive payment options to customers.Documentation: Ensuring that all necessary paperwork, such as contracts and signed agreements, are in place and compliant with company policies is crucial for a smooth collections process down the line. 2. Payment Processing:Invoice Generation: The Credit & Collections Specialist is responsible for ensuring that invoices are generated correctly and sent out promptly. This includes tracking billing cycles, adjusting invoices when necessary, and working with departments to resolve discrepancies.Payment Receipt and Posting: This includes handling incoming payments, ensuring they are applied correctly to customer accounts, and maintaining records of these transactions for accurate reporting.Account Reconciliation: Regular reconciliation of accounts receivable to the general ledger is necessary to ensure accuracy and to identify any discrepancies early. 3. Collection Efforts:Proactive Communication: The specialist plays a key role in initiating contact with customers who have overdue balances, using tactful and professional communication. This can include phone calls, emails, and even sending formal collection letters.Payment Arrangements: For customers facing financial difficulties, the specialist can negotiate payment plans or settlements to facilitate the collection of outstanding debts while maintaining positive customer relationships.Escalation and Reporting: For accounts that remain unpaid despite standard collection efforts, the specialist may escalate the situation to a manager or external collection agency. They must also provide regular reporting on outstanding accounts, highlighting any risks or trends. 4. Supporting Company Growth and Financial Stability:Risk Management: By carefully monitoring credit limits and customer payment histories, the specialist helps minimize the risk of bad debts and contributes to the company's profitability.Customer Retention: The role involves balancing the need for payment with maintaining good customer relationships. Timely collections ensure that the company has the liquidity it needs to reinvest in its growth and maintain strong relationships with loyal customers.Cash Flow Management: By managing the receivables effectively, the specialist helps optimize the company's cash flow, ensuring that funds are available for operations, investments, and growth initiatives. 5. Staff Development and Team Collaboration:Training and Mentorship: As a knowledgeable resource within the accounting team, the specialist may provide guidance and support to junior staff or new team members, helping them understand collections procedures and best practices.Cross-Department Collaboration: The role often requires close collaboration with sales, customer service, and finance teams to ensure alignment between the company's policies and customer expectations, ultimately streamlining processes and reducing potential conflicts or delays.Process Improvement: The Credit & Collections Specialist can contribute to continuous improvement efforts by suggesting and implementing more efficient processes, such as automated reminders or better integration between billing and collections software. 6. Reporting and Analysis:Aging Reports: Regularly reviewing and updating aging reports to identify overdue accounts and assessing the risk associated with them.Financial Impact Analysis: The specialist plays an important role in analyzing the financial impact of overdue payments and communicating with senior management about trends, risks, and potential changes in policy.KPI Tracking: Key performance indicators such as days sales outstanding (DSO), collection efficiency, and recovery rates are often tracked, and the specialist helps to improve these metrics by optimizing collection processes. Qualifications Superior communication, analytical, and organizational skills Customer-focused with strong time management and attention to detail Proficiency in Microsoft Office programs Preferred: Associate's Degree in Accounting or Business Program Minimum of 2 years of experience in A/R, credit, and collections or data entry $23 - $25 an hour By working closely with cross-functional teams, mentoring junior staff, and driving process improvements, the specialist not only protects the company's bottom line but also contributes to its growth and long-term success. Their attention to detail, risk management, and proactive collection efforts ensure that the organization maintains strong customer relationships while minimizing financial risks. Ultimately, the Credit & Collections Specialist is an integral part of the team, helping the company thrive and adapt in a competitive business environment.
    $23-25 hourly 60d+ ago
  • Collections Specialist

    Carroll Independent Fuel Company 4.1company rating

    Collector Job In Baltimore, MD

    Job Details CIF Corporate Headquarters - Sparks Glencoe, MD $24.00 - $27.00 HourlyDescription Do you have a compassionate nature and a passion for delivering top-notch customer service? We're looking for someone who treats customers with care and empathy, actively listens, builds strong connections, and focuses on finding the right solutions. If this sounds like you, we'd love to hear from you-simply apply today! Carroll Motor Fuels is looking for a detail-oriented Collections Specialist to join our team. Ideal candidate will strike a balance between maintaining trustful relationships and ensuring timely payments. This position plays a crucial role in managing our accounts receivable from an existing client base and ensuring timely collection of outstanding invoices. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently while displaying a kind and compassionate business approach to our valued customers. This position will be onsite at our Corporate Headquarters in Sparks, MD located off York Road with quick access to nearby Hunt Valley Towne Centre and I-83. Best in Class Benefits : 401(k) with Company match Medical/Dental/Vision Insurance Aflac Insurance Paid PTO Casual Business Attire Employer Paid Life Insurance & Accidental Death and Dismemberment Insurance Pet Rx Perk for employees with fur babies Tuition Reimbursement for continuing Education Employee Referral Bonus Program Responsibilities: Monitor the company's accounts receivables and identify overdue accounts. Contact customers with overdue accounts in a professional manner and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Identify issues attributing to account delinquency and discuss them with management. Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer. Resolve customer issues and complaints concerning billing. Submit regular reports on the status of unpaid accounts and any repayment progress. Qualifications Required Skills and Abilities: Knowledge of billing procedures and collection techniques. Familiarity with laws related to debt collection. Excellent verbal and written communication skills. Interpersonal and customer service skills. Time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and to work independently. Proficient with Microsoft Office Suite or related software. Education and Experience: The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base. High School Diploma required. Associate's/Bachelor's Degree is a plus.
    $33k-40k yearly est. 33d ago
  • Revenue Collections Specialist

    Humphrey Management 3.9company rating

    Collector Job In Columbia, MD

    The Revenue Collections Specialist performs all activities related to rent collections for the property(ies) within their portfolio. Interacts directly with current residents to achieve minimum delinquency and maximum economic occupancy. The essential functions of the Revenue Collections Specialist are as follows: The Revenue Collections Specialist performs all activities related to rent collections. Interacts directly with current residents to achieve minimum delinquency, and as needed prospective and current residents to achieve maximum occupancy. Responsible for preparing and delivering letters, making phone calls, and communicate via emails/texts to encourage payment of delinquent accounts. Confers with customer in attempt to determine reason for overdue payment, reviewing terms of the contract with resident. Contacts delinquent account customer by mail/telephone/in person daily. Records information about financial status of resident and status of collection efforts in property management software and in accordance to SOP guidelines. Produce report of status of collection efforts (Weekly and monthly). Responsible for filing non-payment cases, warrants for restitution, and scheduling evictions with the Sheriff and eviction crews. Receives payments and posts amount paid to residents account daily. Adheres to federal, state, and local Fair Housing Laws as well as all company policies. Supports team in achieving the goals of the property. QUALIFICATIONS Education & Experience Requirements High school diploma or general education degree (GED). One to three months related experience and/or training. Flexibility with hours and days worked. Strong organizational skills and attention to detail. Minimum of 3 years' experience as an Assistant Community Manager or Property Bookkeeper in multi-family affordable housing. Excellent communication skills, both written and verbal. Ability to travel for on-site assistance. Strong attention to detail and organizational abilities. Self-Motivated and the ability to work independently and meet deadlines. Knowledge of property management software, preferably Real Page (preferred). Knowledge of local, state, and federal housing laws and regulations. BENEFITS OFFERED: Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours. We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment. We offer a $1500 annualized waiver, if health insurance coverage is not needed. In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year. Position is eligible for a bonus potential.
    $30k-37k yearly est. 60d+ ago
  • Branch Collections Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Collector Job In Bowie, MD

    At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $30k-44k yearly est. 40d ago

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