Collector Jobs in Maine

NXGen Fitness Center in Portland, ME is hiring for a Part-Time Front Desk Staff Position. This position includes being cross-trained to work in our Smoothie Bar! We are looking for 3-4 people to add to our team who are friendly, outgoing, hard working, reliable and has a very flexible schedule. The position will get 15-25 hours per week with opportunities for more hours. Throughout the day, there will be 3 positions that need shifts covered. They are a dedicated Front Desk Associate, a dedicated Smoothie Bar Associate and a "Floater" who will help with both. Shifts needed to be covered are weekday openers (4am start), weekend openers (6am start), weekday closers (3pm-10pm), weekday floaters (8am start) and weekend closers. Responsibilities: Front Desk Welcoming new and current members into the facility Conducting tours of the facility with prospective members Signing up new members by having them fill out the proper paperwork and collecting payments Renewing memberships by having the member fill out the proper paperwork and collecting payments Navigating the membership software to assist members with their accounts Booking clients into classes and selling class packages or personal training packages Up-selling clients on extra services that we offer Selling point-of-sale product Answering the phone and giving information to prospective members with questions over the phone Cleaning the equipment, locker rooms, main floor and front desk area Conducting laundry for our towel service Opening and/or closing the facility Responsibilities: Smoothie Bar Take orders from customer's in-person at the counter Fulfill orders sent in online Follow recipes to make smoothies, protein shakes, and other cafe items Complete orders and collect payment using the Toast point-of-sale system Prepare food items to be used throughout the shift and for next shift Re-stock food items and paper products Practice safe and proper food handling Maintain an organized and clean workspace Cleaning the kitchen throughout the shift and at end of shift Requirements: Very flexible schedule and reliable Shifts will range from 4-8 hours. Ability to navigate computer software systems Ability to problem solve and handle periods of high stress/very busy times Experience handling money/processing payments Customer Service experience (Fitness Center preferred) Food handling/kitchen/serving experience is a plus Team player and positive working attitude High School Diploma or equivalent Compensation: Starting pay at $16.50/hr plus tips when working the Smoothie Bar (make up to $19/hr with tips) $1.00 differential for weekday opening shifts. Full time weekday opener position may be available to a candidate fit for the role, which includes higher pay, vacation time, PTO and health insurance. Free gym membership for yourself Half off gym memberships for immediate family members

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other hub services. **_Responsibilities:_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. + Ability to maintain development/training goals for team members in a 100% remote setting. + Responsible for creating and maintaining Standard Operating Procedures and work instructions & metrics specific to the program. + Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution. + Responsible for testing/solutioning/approving program changes including those related to technology, platform upgrades and modifications to program business rules. + Meets regularly with Manager to discuss team performance and people management considerations. Assists the Manager in implementing new policies and procedures. + Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching, development and feedback on both performance and goal setting. + Responsible for managing Workday tasks; approvals timecards, PTO, etc. + Comply with all Local, State, and Federal laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company's Compliance and HIPAA Plans. + Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues. + Manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills. + Other duties as assigned. **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Ability to travel 25% of the time, when needed **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong communication/customer service skills, (written and verbal) + Excellent leadership, trouble shooting, time management, and problem-solving skills + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Highly organized by utilizing time management skills + Commitment to the continued development of oneself and team members + Ability to lead and engage remote employees + Shift flexibility required if coverage is needed on an early/later shift **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $66,500 - $94,900 **Bonus eligible: No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/10/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Full-time Description Segoso Mexico - Where Tomorrow is Today. Our mission is to deliver uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Call Center Representative Job Summary: Segoso Mexico is looking for motivated 1st Party Collection Representatives to join our dynamic team. Successful candidates will be customer-focused, detail-oriented, and strong communicators who thrive in a team environment. This role requires managing high volumes of calls, resolving customer inquiries, and curing accounts effectively. Some lines of business may require a 48-hour workweek. Key Responsibilities: Handle a high volume of incoming and outgoing calls professionally. Resolve customer inquiries and issues promptly while maintaining excellent service standards. Cure accounts and ensure compliance with company protocols. Meet and exceed individual and team performance metrics. Collaborate effectively with team members to achieve business goals. Participate in ongoing training to enhance product knowledge and customer interaction skills. What We Offer: Paid training to set you up for success. Competitive hourly pay with a monthly bonus structure. Paid Time Off and benefits above the law. Choose between pantry vouchers or major medical insurance. Vacation days activated after six months of tenure, adjusted based on your length of service. Checks and drug screening required to ensure workplace safety. Requirements Essential Skills and Qualifications: Strong call center skills with a focus on delivering an excellent customer experience. Proven negotiation skills to handle sensitive or challenging situations effectively. Excellent verbal and written communication skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. Leadership abilities and a proactive approach to problem-solving. Teamwork-oriented mindset with a commitment to supporting colleagues. Experience handling a high volume of phone calls and managing account resolutions. Preferred Experience: Previous experience in collections, sales, or retention roles. Familiarity with curing accounts or similar business practices. Join Segoso Mexico - We Offer a Career, Not Just a Job!

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB's). We've been around in one form or another for more than 125 years, always with one goal in mind - helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine's Top 60 companies to Sell For, as well as Newsweek's list of America's 100 most loved global workplaces for 2024! Thryv, Inc. - Thryv Makes Selling Power's Annual 60 Best Companies to Sell for List for Seventh Consecutive Year Thryv, Inc. - Thryv Named to Newsweek's List of the Top 100 Global Most Loved Workplaces for 2024 At Thryv, we are a team that lives by teamwork. However, it's not the work that drives us, it's the respect, trust, and care for each other that defines us as a team. We're a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We're always looking for the best and brightest team players to join us. About Thryv- End-to-end client experience platform: Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all in a convenient client experience management app that allows small business owners to get the job, manage the job, and get credit all from the palm of their hand. In This Role, You'll Get To: Contact assigned clients and present opportunities for additional sales and/or extended usage based on client needs. Identify and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs. Execute all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.). Participate in sales meetings, call calibrations, and training as needed. Help grow local business market share Defend small business America and the American Dream Work with existing clients and hunt for new business Become SaaS (software as a service) experts Receive world-class training Have the support of a four-time winner of The Top 60 Companies to Sell For organization with a 125+ year legacy Educate and guide prospects through the buyer's journey to help them learn how Thryv can grow their business Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products Bring your thinking, strategies, and ideas to advance our company's values, unique culture and vision for the future We Are Looking for People Who: We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners Who are engagement gurus while properly managing expectations Have the desire and commitment to do what it takes to be successful in sales Have a positive outlook and a strong ability to take responsibility for their successes and failures Goal oriented…you're known for destroying your sales goals Persuasive…you can explain software solutions in simple terms Exceed sales quotas and expectations Build and nurture a pipeline of prospects and close deals Develop great solutions to help customers WIN! Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must. Basic Qualifications 2+ years software sales experience Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships. Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures Strong technical skills with proficiency in MS office and the ability to learn new programs and systems Who We Are At Thryv, we're a team fiercely devoted to the success of local businesses. We've been around for over 100 years, always with one goal in mind - helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S. and we have team members all around the country (even internationally). In fact, we're a work-from-anywhere company, because that's how we get work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Thryv Core Values: Client Devoted - Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine. Under Promise, Over Deliver - Deliver expectations and exceed them, have accountability, listen and understand the ask. Act Like You Own the Place - Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place. Invest in our People - Hire people that are aligned with Thryv's core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career. DONE3 - Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done). Making $$ is a Byproduct of Helping People - Always be devoted to people, act with integrity. Think Long Term, Act with Passion & Integrity - Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant's competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment. #LI-DNI

Jitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently. For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally. Job Description Jitterbit is a market-leading Enterprise Integration Platform as a Service (iPaaS) & API Management (API-M) solution provider recognized by Gartner as a Leader in the Magic Quadrant for 6 years in a row! Jitterbit helps businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premises and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market in days, not months. Why This Role Is Important To Jitterbit? We have teams across the world, including US, Canada, Brazil, Netherlands, Germany, Poland, India and Asia Pacific and what you will do will have an impact. We are looking for an experienced and talented AR Analyst to join us as we continue to grow! Reporting to the Senior Manager of AR & Revenue, our ideal candidate is a team player, solution-oriented and comfortable working in a fast-paced environment. The AR Analyst supports the overall Accounts Receivable and revenue process and ensures the accurate and timely collection of sales from customers and third-party payers in US and International. The AR Analyst is responsible for the full accounts receivable life cycle as it relates to an assigned customer list. This includes customer account set up, reviewing contracts and Salesforce Opportunities, creation of invoices, and associated collection of cash. This role will involve a large amount of customer contact (internal and external via telephone and email), requiring a strong customer-focused approach and positive and professional attitude. What you will do: * Review and approve the setup of all new customer accounts. * Review and approve Salesforce Opportunities as they are submitted, ensuring that all information is accurate and aligns with the associated contract. * Create customer invoices in NetSuite and assign appropriate billing schedules as needed. * Manage the Professional Services billing monthly, ensuring that all hours are billed for accurately. * Assist with monthly review and reconciliations to ensure billings are complete and accurate. * Manage cash collections for all invoices, assisting with resolution or escalation as necessary. * Partner with internal teams to collect payment on past due invoices and ensure that any customer questions or discrepancies are addressed. * Effectively manage a high volume of outgoing and emails, ensuring a timely response to all requests * Make recommendations for account suspensions due to non-payment and compile backup documentation for any items being placed with third party collections. * Cross-train to perform other related duties as needed to assist in the management of customer accounts, Billing, and Collections. * Supports the Senior Manager and Controller on ad-hoc projects, as well as assisting the larger Finance department with any requests or questions surrounding billing and collections. * Assists with providing audit related requests and support. Qualifications * BA/BS or equivalent in (Business Administration, Finance, Accounting - plus) * Minimum of 1 year + NetSuite billing and collections experience. Experience using Salesforce, Tesorio or other Sales / Collections systems is considered a plus. * Fluent in English and confident communicating with a US Based Team * Teamwork centric mindset and ability to work during East Coast Time Zone. * A friendly demeanor and enthusiasm for an operational, yet customer-facing role. * Ability to practice good judgment while ensuring policy and processes are followed. * Self-motivated and self-managed - able to think independently, creatively, and opportunistically. * Must have the ability to complete multiple tasks, display competent organization and time management. * Overly organized, great attention to detail, and strong verbal and written communication skills. Additional Information * Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space * Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes. * Career development and mentorship * A flexible, remote-friendly company with personality and heart #LI-AK Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Temp to hire This position is responsible for the accurate daily processing and billing of company activity and related record keeping. interacts with Payroll, Operations, Customer Service, and outside customers. Responsibilities include and are not limited to. This is a brief summary. Invoicing transportation loads based on individual customer requirements. Confirm all required documents per customer requirements. Confirm accurate customer rate Confirm approvals are received based on customer requirements. Invoicing of non-load related charges, including: O/O Tolls, O/O Fuel Taxes, Warehouse Charges Upload completed invoices to various customer websites per customer requirements. Experience - 1 year of realetd administrative/billing experience. Job Types: Full-time, Temporary Pay: From $20.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Schedule: Monday to Friday Experience: bookkeeping , administrative or billing: 1 year (Required) Ability to Commute: Scarborough, ME 04070 Work Location: In person

Community Concepts is seeking a team player to join our Finance department as an Accounts Receivable Specialist . The Accounts Receivable Specialist, in partnership with the Accounting Controller, will perform and maintain accounts receivable operations, including online banking, preparing deposits, updating check registers, posting receipts into accounting software, and reconciliation, while providing exemplary customer service. The position is 40 hours per week and located at our Lewiston Office. To Qualify: Associates degree in Accounting/Business Administration, or 2-5 years of commensurate experience may be substituted for the college training; knowledge of accounts receivable is preferred; proficiency in Microsoft Excel; and a willingness to accept the challenge of a fast-paced environment Benefits: Community Concepts offers a comprehensive benefits package including health, dental, life, short-term disability, hospital indemnity, accident and critical illness coverage, paid time off, 13 paid holidays per year, 403(b) pension plan with agency match, and more. Community Concepts, Inc. is an Equal Opportunity Provider & Employer. Qualified applicants shall receive consideration for employment without regard to race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation. Please request any necessary accommodations to participate in the application process.

Maine Optometry is looking to hire an Accounts Receivable Specialist for our Gorham, ME location. Do you enjoy assisting patients? Do you want to make a difference? Come join our team! Excellent Customer Service Skills are a must! The Accounts Receivable Specialist will work to efficiently and effectively collect outstanding balances from Maine Optometry patients. The specialist will be organized, and detail oriented in understanding the priorities and deadlines. Excellence in customer service and relations is essential. Essential Functions - Patient Accounts Receivable Specialist Handles incoming calls from patients and answers any questions about patient accounts and charges Proactively calls patients with outstanding balances Posts payments Assists patients with setting up payment plans Sends out statements on a monthly basis Works with the debt collection agency and sends over accounts on a month basis Strives to keep receivable aging balances under 90 days Audits and resolves accounts with credit balances Updates patient's records with any address changes prior to the next round of statements Maintains and demonstrates knowledge and understanding of patient privacy rights under HIPAA guidelines. Maintains regular in-person attendance All other duties as assigned Qualifications High school graduate or GED required Minimum of three years of experience in a business office and/or physician's office with medical terminology knowledge through coursework or experience is preferred. Strong verbal and written communication skills Proficient in Microsoft Office Products Excellent customer service skills

The Billing Applications team is seeking an individual to join us, someone who thrives in a collaborative environment, possesses meticulous attention to detail, and communicates effectively in a dynamic setting. We require someone forward-thinking, adaptable to change, and with a solid background in insurance billing processes and agency management systems. The P&C Billing Specialist will play a pivotal role in ensuring streamlined billing operations and supporting various departments and branches. Responsibilities Collaborate with branches to resolve any missing or unmatched data for commission download Support the standardization of direct bill workflows in various branches Provides assistance to the Finance & Accounting team in addressing issues related to commission download Participate in data cleanup initiatives to ensure data integrity Assist project teams and branches with the roll out of commission download across the organization Process direct bill commissions through manual posting, commission download from the carriers or through statement conversion Manage return commission statements and coordinate payments to carriers in collaboration with the finance team Retrieve commission statements from carrier websites and maintain organized electronic filing systems Communicate with carriers by phone or email to obtain missing statements Complete monthly postings in accordance with the established month-end cycle set by Finance & Accounting Contribute to the development and implementation of new processes and workflows to enhance efficiency Position Requirements Associate's degree in Business Administration, Finance or equivalent work experience Knowledge and experience in insurance industry and agency management systems Knowledge and experience with Microsoft Excel and M365 environment Strong communication skills Ability to work in fast paced environment Personal Attributes Solid relationship management and performance management skills Strong customer service orientation Proven analytical and problem-solving skills Ability to effectively prioritize and execute tasks in a high-pressure environment Good written, oral, and interpersonal skills Ability to conduct research into issues and products as required Ability to present ideas in business-friendly and user-friendly language Highly self-motivated and directed Keen attention to detail Team oriented and skilled in working within a collaborative environment Work Conditions 40-hour work week Some travel required Sitting for extended periods of time About Us Family Owned From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we've grown rapidly over the past 65 years. We've still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we're proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.

Job Details Enterprise - Staff Education Level: 2 Year Degree Salary Range: Undisclosed Job Category: Enterprise Description About Unity: At Unity Environmental University we are on a mission to make environmental education accessible and affordable to all. Our unique model combines a functional hierarchy and project-based structure through our four Sustainable Education Business Units (SEBUs) to promote collaboration and innovation (Distance Education, Sustainable Ventures, and In-Person Education). We prioritize our students' needs above all else, offering a variety of modalities, including in-person, hyflex, and online. Our innovative and inclusive culture prepares students to tackle real-world challenges and cultivate the next generation of environmental professionals and leaders who can make a positive impact on our world. Our Mission: We are dedicated to delivering quality education and experiences that produce outstanding environmentally competent professionals and inspire individuals from all walks of life to steward sustainable ecosystems. About The Enterprise Model: In 2017, Unity Environmental University pioneered a shift in organizational structure by embracing the Enterprise Model. This innovative model strategically segments the university into several Sustainable Education Business Units (SEBUs), each functioning with a high degree of autonomy. Designed akin to a matrix organization, the Enterprise Model combines the benefits of both centralized and decentralized management, enhancing the university's agility and responsiveness to the dynamic needs of its students and broader societal challenges. This entrepreneurial framework fosters an environment where each SEBU operates as an independent entity, yet is interconnected with the university's core mission. The SEBUs are empowered to develop specialized programs, services, and products that directly meet the unique demands of their specific audiences. Leadership within the Enterprise Model is both collaborative and authoritative; decisions are made efficiently at various levels, from the President to the Heads of SEBUs and Chief Officers, all incorporating feedback from relevant stakeholders. This model abolishes traditional silos and eschews the need for consensus, ensuring that no single entity can veto the decisions of another, thereby maintaining a streamlined and effective decision-making process. In this model, every faculty member reports to a Dean who oversees their daily work and performance evaluations. The Opportunity: The Bursar is seeking a highly organized and detail-oriented Refund & Collections Specialist to join Unity Environmental University administrative team. The Refund & Collections Specialist is focused on refunds and will play a vital role in processing and managing student refunds and ensuring accurate and timely disbursements. The primary responsibility will be handling all aspects of the refund process, from verifying eligibility to coordinating with various units and maintaining accurate records. The Refund & Collections Specialist manages and collects outstanding debts owed to Unity Environmental University. The ideal candidate will possess exceptional attention to detail, strong problem-solving skills, and a commitment to delivering excellent customer service to the student population. Day to day responsibilities: * Process and manage student refunds efficiently and accurately, ensuring compliance with Unity Environmental University policies, state regulations, and financial aid requirements. * Review student accounts to determine refund eligibility based on enrollment status, financial aid awards, and other relevant factors. * Collaborate with the financial aid office and other units to gather necessary information and resolve any discrepancies related to refunds. * Assist with research on returned refund checks, e-refunds and uncashed checks. * Coordinate with the Bursar team to ensure accurate and up-to-date records of refund disbursements. * Maintain a comprehensive understanding of federal, state, and institutional refund policies and guidelines. * Provide guidance and support to students regarding refund processes, policies, and timelines. * Stay up-to-date with industry best practices and changes in refund guidelines to ensure compliance and process improvements. * Collaborate with the Bursar team to enhance overall efficiency and effectiveness of services. * Assist with collections on late and delinquent student accounts by contacting students via phone calls, emails, or letters to remind them about their outstanding payments and negotiate repayment plans. * Review and reconcile student accounts daily to identify discrepancies and ensure accurate records of transaction. * Investigate and address student complaints, billing errors or disputes related to invoices or payment terms, ensuring prompt resolution, and maintaining positive customer relations. * Maintain detailed records of communication with students, payment agreements, and any other relevant information. Generate reports and provide regular updates on collection activities and account statuses. * Interact with others professionally and tactfully, provide assistance and guidance regarding payments options, due dates, and potential consequences of non-payment. * Other duties as assigned. Qualifications Do you have the skills? * Associate degree and a minimum of 1-3 years job related experience or in lieu of Associate degree equivalent combination of education and experience. * Basic knowledge of accounting and collections processes. * Must be capable of independent judgement, highly motivated with strong organizational skills. * Must be flexible with good interpersonal skills. * Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Able to work with mathematical concepts such as probability and statistical inference. Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Extensive knowledge of computerized database systems, word processing and spreadsheets. * Able to define problems, collect data establish facts, and draw valid conclusions. Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous, and well poised. Preferred: * Experience in a higher education environment or financial services department Are you thinking about applying but unsure if it's the right fit? We encourage you to reach out anyway. We recognize that everyone brings different experiences and skills to the table. Take a chance and submit your application; you might be exactly who we're looking for. Location: Pineland Farms, New Gloucester, Maine Just a half hour from Portland, Unity Environmental University Headquarters, Unity Environmental University Distance Education, Unity @ Pineland & Sustainable Ventures are based at the Pineland Farms campus. The facilities are within easy access to one of the fastest-growing cities for startups in the country. Work Schedule: Work hours are specific to the requirements of this position and can include days, evenings, and weekends. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the Institution's needs. Although Unity Environmental University employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity Environmental University location. Physical Demands: While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications. Company Perks: Unity Environmental University offers a comprehensive and competitive compensation and benefits package for its faculty and staff. Benefits for eligible employees include: * Paid holidays off * 4 weeks of PTO * Medical, Dental, and Vision Insurance * Short- and Long-term disability * Life Insurance * Retirement Plan with up to 8% match * Relocation Assistance Do you have the skills? * Associate degree and a minimum of 1-3 years job related experience or in lieu of Associate degree equivalent combination of education and experience. * Basic knowledge of accounting and collections processes. * Must be capable of independent judgement, highly motivated with strong organizational skills. * Must be flexible with good interpersonal skills. * Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Able to work with mathematical concepts such as probability and statistical inference. Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Extensive knowledge of computerized database systems, word processing and spreadsheets. * Able to define problems, collect data establish facts, and draw valid conclusions. Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous, and well poised. Preferred: * Experience in a higher education environment or financial services department Are you thinking about applying but unsure if it's the right fit? We encourage you to reach out anyway. We recognize that everyone brings different experiences and skills to the table. Take a chance and submit your application; you might be exactly who we're looking for. Location: Pineland Farms, New Gloucester, Maine Just a half hour from Portland, Unity Environmental University Headquarters, Unity Environmental University Distance Education, Unity @ Pineland & Sustainable Ventures are based at the Pineland Farms campus. The facilities are within easy access to one of the fastest-growing cities for startups in the country. Work Schedule: Work hours are specific to the requirements of this position and can include days, evenings, and weekends. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the Institution's needs. Although Unity Environmental University employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity Environmental University location. Physical Demands: While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications. Company Perks: Unity Environmental University offers a comprehensive and competitive compensation and benefits package for its faculty and staff. Benefits for eligible employees include: * Paid holidays off * 4 weeks of PTO * Medical, Dental, and Vision Insurance * Short- and Long-term disability * Life Insurance * Retirement Plan with up to 8% match * Relocation Assistance

Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE! Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as $5 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term Disability 401(k) plan with company match Paid time off and 10 paid holidays Tuition assistance for employees and scholarships available for employees' children Discounts on our products and services Position Summary: The Propane Account Specialist is responsible for winning new propane customers and provide an exceptional new customer experience - one that they will want to rave about to their friends and family. You will win new customers by answering inbound calls and inquiries from prospective customers as well as following up on leads through outbound calls and email. You will be expected to answer customers' questions, schedule new customer propane tank sets, and follow up with customers at the end of their set up to ensure they had an exceptional experience. Ideal Candidate will: Have the enthusiasm and desire to provide outstanding customer service and build strong business relationships Be self-motivated and results oriented Have the drive to win the business of prospective customers using a consultative selling approach Be a problem-solver, and continuous learner Have effective written and verbal communication skills Have organizational capabilities with high attention to detail in a fast-paced environment Experience: Minimum 2 years' experience using telephone sales techniques in a call center environment. Demonstrated ability in sales and supporting business development teams. A strong working knowledge of Microsoft Office is required with advanced skills in MS Excel as well as knowledge of basic accounting. The ability to learn and adapt to industry systems such as SalesForce.com, E-3 and Destwin is required.

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. RequirementsMust have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the USMust pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & ReliableGood driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Job Details New Gloucester - New Gloucester, ME Enterprise - Staff 2 Year Degree EnterpriseDescription About Unity: At Unity Environmental University we are on a mission to make environmental education accessible and affordable to all. Our unique model combines a functional hierarchy and project-based structure through our four Sustainable Education Business Units (SEBUs) to promote collaboration and innovation (Distance Education, Sustainable Ventures, and In-Person Education). We prioritize our students' needs above all else, offering a variety of modalities, including in-person, hyflex, and online. Our innovative and inclusive culture prepares students to tackle real-world challenges and cultivate the next generation of environmental professionals and leaders who can make a positive impact on our world. Our Mission: We are dedicated to delivering quality education and experiences that produce outstanding environmentally competent professionals and inspire individuals from all walks of life to steward sustainable ecosystems. About The Enterprise Model: In 2017, Unity Environmental University pioneered a shift in organizational structure by embracing the Enterprise Model. This innovative model strategically segments the university into several Sustainable Education Business Units (SEBUs), each functioning with a high degree of autonomy. Designed akin to a matrix organization, the Enterprise Model combines the benefits of both centralized and decentralized management, enhancing the university's agility and responsiveness to the dynamic needs of its students and broader societal challenges. This entrepreneurial framework fosters an environment where each SEBU operates as an independent entity, yet is interconnected with the university's core mission. The SEBUs are empowered to develop specialized programs, services, and products that directly meet the unique demands of their specific audiences. Leadership within the Enterprise Model is both collaborative and authoritative; decisions are made efficiently at various levels, from the President to the Heads of SEBUs and Chief Officers, all incorporating feedback from relevant stakeholders. This model abolishes traditional silos and eschews the need for consensus, ensuring that no single entity can veto the decisions of another, thereby maintaining a streamlined and effective decision-making process. In this model, every faculty member reports to a Dean who oversees their daily work and performance evaluations. The Opportunity: The Bursar is seeking a highly organized and detail-oriented Refund & Collections Specialist to join Unity Environmental University administrative team. The Refund & Collections Specialist is focused on refunds and will play a vital role in processing and managing student refunds and ensuring accurate and timely disbursements. The primary responsibility will be handling all aspects of the refund process, from verifying eligibility to coordinating with various units and maintaining accurate records. The Refund & Collections Specialist manages and collects outstanding debts owed to Unity Environmental University. The ideal candidate will possess exceptional attention to detail, strong problem-solving skills, and a commitment to delivering excellent customer service to the student population. Day to day responsibilities: Process and manage student refunds efficiently and accurately, ensuring compliance with Unity Environmental University policies, state regulations, and financial aid requirements. Review student accounts to determine refund eligibility based on enrollment status, financial aid awards, and other relevant factors. Collaborate with the financial aid office and other units to gather necessary information and resolve any discrepancies related to refunds. Assist with research on returned refund checks, e-refunds and uncashed checks. Coordinate with the Bursar team to ensure accurate and up-to-date records of refund disbursements. Maintain a comprehensive understanding of federal, state, and institutional refund policies and guidelines. Provide guidance and support to students regarding refund processes, policies, and timelines. Stay up-to-date with industry best practices and changes in refund guidelines to ensure compliance and process improvements. Collaborate with the Bursar team to enhance overall efficiency and effectiveness of services. Assist with collections on late and delinquent student accounts by contacting students via phone calls, emails, or letters to remind them about their outstanding payments and negotiate repayment plans. Review and reconcile student accounts daily to identify discrepancies and ensure accurate records of transaction. Investigate and address student complaints, billing errors or disputes related to invoices or payment terms, ensuring prompt resolution, and maintaining positive customer relations. Maintain detailed records of communication with students, payment agreements, and any other relevant information. Generate reports and provide regular updates on collection activities and account statuses. Interact with others professionally and tactfully, provide assistance and guidance regarding payments options, due dates, and potential consequences of non-payment. Other duties as assigned. Qualifications Do you have the skills? Associate degree and a minimum of 1-3 years job related experience or in lieu of Associate degree equivalent combination of education and experience. Basic knowledge of accounting and collections processes. Must be capable of independent judgement, highly motivated with strong organizational skills. Must be flexible with good interpersonal skills. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to work with mathematical concepts such as probability and statistical inference. Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Extensive knowledge of computerized database systems, word processing and spreadsheets. Able to define problems, collect data establish facts, and draw valid conclusions. Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous, and well poised. Preferred: Experience in a higher education environment or financial services department Are you thinking about applying but unsure if it's the right fit? We encourage you to reach out anyway. We recognize that everyone brings different experiences and skills to the table. Take a chance and submit your application; you might be exactly who we're looking for. Location: Pineland Farms, New Gloucester, Maine Just a half hour from Portland, Unity Environmental University Headquarters, Unity Environmental University Distance Education, Unity @ Pineland & Sustainable Ventures are based at the Pineland Farms campus. The facilities are within easy access to one of the fastest-growing cities for startups in the country. Work Schedule: Work hours are specific to the requirements of this position and can include days, evenings, and weekends. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the Institution's needs. Although Unity Environmental University employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity Environmental University location. Physical Demands: While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications. Company Perks: Unity Environmental University offers a comprehensive and competitive compensation and benefits package for its faculty and staff. Benefits for eligible employees include: Paid holidays off 4 weeks of PTO Medical, Dental, and Vision Insurance Short- and Long-term disability Life Insurance Retirement Plan with up to 8% match Relocation Assistance

This position is responsible for the ongoing management and administration of residential, consumer, and commercial loan collections; for managing the Bank's real estate owned properties; and for supporting Bank products and services. KEY RESPONSIBILITIES: Collections: Manage the Bank's collection effort to ensure timely payments and minimal losses on all loans. Review all delinquent residential, consumer and commercial loans from the time they become delinquent. Implement active collection efforts as appropriate with borrowers, including telephone calls and other correspondence, following Bank policy and Federal and State regulations. Monitor the ongoing status of all delinquent loans; communicate regularly with delinquent borrowers; negotiate payment plans as appropriate; initiate necessary legal action, up to and including foreclosure and liquidation, process and recommend loan charge offs as necessary to best protect the Bank's interests. Prepare and maintain all necessary documentation and records concerning delinquent loan collection efforts and status; provide periodic status reports to the Chief Loan Officer and/or Senior Residential Lender. Refer questions or problems to the Chief Loan Officer and/or Senior Residential Lender as appropriate. Review and track all incoming tax lien notices. Follow up on all foreclosing tax lien notices to protect Bank's interest. Monitor and track loans with deceased borrowers to ensure Bank's interests are protected. If necessary, prepare and process assumption agreements, probate documents and refer to legal for action. Remain current on servicing guidelines for Freddie Mac, Rural Development and Private Mortgage Insurance to ensure compliance with third party collection guidelines. Perform monthly reporting to third parties as required. Track and monitor all Troubled Loan Modifications based on Bank policy to ensure compliance with regulations and loan policy. Administer and monitor Loss Mitigation procedures as required by State and Federal Law, ensuring timely response to requests and property notification is sent out to customers. Monitor and manage all new and existing bankruptcy filings, ensuring compliance with current Bankruptcy codes. Engage legal counsel as necessary to ensure compliance and to protect Bank's interest. Respond to inquiries from customers, attorneys, credit bureaus, lenders, etc. concerning loan account status as appropriate. Remain abreast of current regulatory requirements for loan collection activities including bankruptcy and foreclosure and implement operating changes as necessary to ensure continued Bank compliance. Report to the Chief Loan Officer and/or Senior Residential Lender on regulatory issues and recommend responsive action as appropriate. Comply with all Federal and State banking regulations and all Bank and department operating policies and procedures. Meet or exceed established objectives and standards for Collections Officer performance. Real estate owned (“REO”) management: Oversee all REO properties. Coordinate facilities management as necessary to ensure the properties remain in good order. Develop sales strategies to maximize the return to the Bank. Negotiate sales to maximize recovery. Review all REO sales strategies and purchase agreements with the Chief Loan Officer and/or Senior Residential Lender. Commercial loan work-out and administration: Closely monitor the status of delinquent and problem commercial and commercial real estate loans. Work with Commercial Lending and Business Banking teams to handle collection and related efforts on the non-performing commercial and commercial real estate loans . Report to the Chief Loan Officer and/or Senior Residential Lender on the status of non-performing commercial loans. Work closely with the commercial loan officers and the Chief Loan Officer and the Senior Residential Lender to review problem loan action plans or work-out strategies and/or restructure credit and repayment terms to better secure collateral, attain an equity position or otherwise establish recourse to other borrower assets. Review loan files as appropriate to determines if there are any documentation issues; recommend and implement corrective action to resolve. Work with outside counsel to resolve any legal issues as appropriate. Closely oversee the status and administration of all commercial REO properties, to ensure that the Bank's objectives are met or exceeded. Report to the Chief Loan Officer and/or the Senior Residential Lender the status of REO properties. Small Claims Management: Contact individuals responsible for debts to recover outstanding balances through negotiation and legal means. Maintain accurate records of all collection efforts and communications. Investigate cases of fraud, including unauthorized transactions, identity theft, and misrepresentation. Prepare and file legal documents for small claims court cases, ensuring accuracy and compliance with legal requirements. Represent the Bank in small claims court hearings, presenting evidence and arguing cases effectively. Work with internal departments to resolve disputes and verify information. Support Bank products/services: Maintain knowledge of current KSB products and services. Actively utilize as many Bank products and services as possible in order to fully understand their features and benefits and to be able to communicate effectively with customers and prospective customers. Talk to customers and listen for “cues and clues” to determine needs; respond to customer inquiries and evaluate their needs; suggest Bank products/services to customers to meet their needs; make referrals to other Bank personnel as appropriate. Community/public relations: Actively participate in community organizations and events. Represent the Bank in the community. Monitor participation by branch/lending staff in community organizations and events. Support the Bank's Community Reinvestment Act (“CRA”) efforts and activities. Other outside activities: Actively participate in industry trade group meetings and educational programs to remain abreast of current issues and requirements affecting Bank operations and job performance. Management committees: Participate as a member of the Credit Risk Committee Participate in the Bank's management staff meetings. Other duties: Demonstrate reliable attendance and punctuality. Handle telephone inquiries and provide information to customers, vendors and other departments in a professional and courteous manner. Attend and participate in Bank meetings. Attend internal and external training to improve skills and knowledge relevant to the collections manager position. Perform other duties as required. POSITIONS REPORTING TO THIS POSITION: None Requirements EDUCATION/EXPERIENCE REQUIRED: Bachelor's degree with concentration in business or finance and/or equivalent work experience. Experience in residential, consumer and commercial loan origination and servicing preferred. 5 to 7 years' extensive background in loan collections and commercial work-outs. Must have strong written and oral communications skills. Must have strong analytical and organizational skills. Must be able to deal with people in a confidential, supportive and professional manner in person and by telephone. Computer literate, with specific experience and proficiency in word processing and spreadsheet applications, including the Microsoft Office suite of products. Familiarity with small claims court procedures and relevant laws. OTHER REQUIREMENTS: Must possess a valid driver's license, the use of a serviceable automobile that is properly registered and proper liability automobile insurance as required by state law. Must have public speaking ability. Must have strong analytical and critical thinking skills. Must be able to prioritize and organize workflow; must have good attention to detail; must be able to handle multiple jobs. Must be able to work independently as well as in a team environment Must have the ability to think through a problem, following proper steps in finding resolution. Must have a high degree of ethics and maintain confidentiality of customers and accounts. Must be able to lift boxes of checks, statements or other computer supplies of approximately 20 pounds. Must be able to read and work with computer print-out reports. Must be able to stand or sit for extended periods of time. Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor. Must be able use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills. Must be friendly, courteous and sensitive to the needs of customers and coworkers. Must be able to work both independently and as part of a team.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** This is an entry level position of a Billing Experience Consultant career path. Billing Experience Consultant's partner with other departments to ensure the accuracy of invoices, correspond with clients to follow up on outstanding or ensure appropriate payment application, and resolve billing related issues. Work is performed under general supervision according to established guidelines. This position is a customer facing role that services the following products: Unum Group, Colonial Life, Voluntary Benefits while delivering a consistent and predictable quality billing experience. The ideal candidate would be a highly motivated individual with an attention to detail, problem solving and a positive attitude while working in a fast-paced environment. This position is a key contributor to building customer loyalty which drives positive persistency and supports achieving top and bottom-line growth objectives for Unum. **Principal Duties and Responsibilities** + Responsible for policy administration and the coordination of activities associated with Group or VB (Voluntary Benefits) plan, fee related products and services, and support one or more Unum Platforms + Support, educate, and resolve billing inquiries and research from external and internal partners + Applies money from various internal accounts and processes refund checks as necessary to resolve billing discrepancies + Review and understand policy provisions and internal workflows to identify when to partner with other departments regarding monies received other than billing payments + May perform comprehensive audits including, but not limited to, enrollment activity, premium remittance and allocation, compensation validation and policy changes + Drive customer satisfaction by managing and prioritizing the high volumes of email and phone inquiries from internal and external customers + Ability to work and collaborate effectively across functional teams to identify and resolve customer billing issues. This may involve working with individual policyholders, plan administrators, client services and field partners, implementation managers, underwriting partners, and brokers or third-party administrators as needed + Manage and analyze various daily, weekly, and monthly financial reports and data (Daily Registers, Suspense Accounts, and Due and Unpaid reports at a group or policy level) and take appropriate actions as needed + Accountable for individual and team level metrics to ensure that departmental goals are met + Understand and apply all company policies and procedures to ensure service standards are met + Assists in improvement opportunities (assisting with projects and piloting new workflows and procedures). + Maintain high quality standards and accuracy on all interactions and outputs + May assist field partners and implementation managers with billing timeline development for new and reenrolled accounts, including change and deduction needs. Obtaining initial premium payment for enrollments events. + May perform other duties as assigned + Commit to own personal development. **Job Specifications** + Bachelor's degree preferred or equivalent, relevant business experience required. + 2-4 years industry-related experience in a customer service role. + Strong customer service orientation + Effective communication and collaboration skills, both verbal and written + Ability to multi-task in a fast-paced environment; Good organizational and time management skills + Good interpersonal negotiation, persuasion, and conflict management skills + Strong Excel skills + Solid research and problem-solving skills, with the ability to make sound business decisions + Solid mathematical aptitude, analytical skills, and attention to detail. + Solid understanding of insurance marketplace \#LI-JQ1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

**What Account Management contributes to Cardinal Health** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications** + Bachelor's degree or equivalent experience, preferred + 2-4 years professional experience preferred + Direct customer facing experience preferred + Strong communication skills + Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook) + Demonstrated ability to work in a fast-paced, collaborative environment + Highly motivated, creative, able to operate effectively within a team **What is expected of you and others at this level** + **Must be willing to work CST hours** + Adherence to client's facility policies and vendor credentialing requirements. + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range** : $56,200 - $84,420 **Bonus eligible** : No **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 6/16/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Community Concepts is seeking a team player to join our Finance department as an Accounts Receivable Specialist. The Accounts Receivable Specialist, in partnership with the Accounting Controller, will perform and maintain accounts receivable operations, including online banking, preparing deposits, updating check registers, posting receipts into accounting software, and reconciliation, while providing exemplary customer service. The position is 40 hours per week and located at our Lewiston Office. To Qualify: Associates degree in Accounting/Business Administration, or 2-5 years of commensurate experience may be substituted for the college training; knowledge of accounts receivable is preferred; proficiency in Microsoft Excel; and a willingness to accept the challenge of a fast-paced environment Benefits: Community Concepts offers a comprehensive benefits package including health, dental, life, short-term disability, hospital indemnity, accident and critical illness coverage, paid time off, 13 paid holidays per year, 403(b) pension plan with agency match, and more. Community Concepts, Inc. is an Equal Opportunity Provider & Employer. Qualified applicants shall receive consideration for employment without regard to race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation. Please request any necessary accommodations to participate in the application process.

The Company At Unity, sustainability isn't a buzzword. It's the foundation of our entire approach and has been for more than 50 years. We apply sustainability principles to everything we do, from our properties around the State of Maine, to our online degrees offered to students everywhere, to our enrichment experiences and entrepreneurial endeavors at locations from northern Maine to Arizona to Brazil. Engage with Unity College and you'll start to ask tough questions, challenge the status quo, and envision new possibilities. If taking the lead in creating a more sustainable future sounds like the future you want, we can make it happen. JOB OVERVIEW This is an Enterprise position that is responsible for performing Accounts Receivable related duties on a professional level and works closely with the Controller as well as other Unity College Enterprise and Sustainable Education Business Units (SEBUs) budget managers. POSITION SPECIFIC RESPONSIBILITIES AND EXPECTATIONS Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Creates invoices according to Unity College practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Drafts correspondence for standard past-due accounts and collections; identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment. Creates reports regarding the current status of customer accounts as requested. Researches customer discrepancies and past-due amounts with the assistance of other staff. Reconciles accounts receivable on a periodic (at least bimonthly) basis. Reconciles revenue accounts each month. Copies, files, and retrieves materials for accounts receivable as needed. Relays changes of information to appropriate employees as soon as made aware. Enters accounts receivable invoices into GP Dynamics. Administers online credit card payment systems to include, but not limited to student accounts, donations, U-Cards, and enrollment deposits. Records cash receipts from all sources. Prepares daily deposit and journal entries. Administers check capture software (ACH, Check 21) relationship with college bank to allow online bank check payments and electronic banking requests. Trains and directs student workers for business office. Disburses CAMS payment daily to student payment ledger. Runs daily General Ledger (GL) and exports CAMS to GP Dynamics. Pro-actively communicate challenges, successes, and failures with leadership. Other duties as assigned. POSITION SPECIFIC EDUCATION, SKILLS AND COMPENTCIES: Required: High School diploma or equivalent required; Associates or bachelor's degree in Accounting preferred. Basic computer skills and knowledge of Microsoft products and accounting software with a preference in knowledge of GP Dynamics. Ability to effectively present information and respond to questions from managers and students. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to maintain the highest level of confidentiality. Strong organizational skills and attention to detail. Ability to multi-task and establish priorities for meeting deadlines, using time efficiently. Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous and well poised. Please see attached job description for full list of roles and responsibilities. The Location Unity College has its Hybrid Learning campus in Unity, Maine. This position will be located at 49 Farm View Rd. New Gloucester, ME. Benefits Unity College offers a generous benefits package which includes medical, dental, vision, short term disability, long term disability, life insurance, PTO, and a company match on our 403b retirement plan. Waiting periods will apply. To Apply Interested and qualified candidates should click on the “Apply Now” button and submit a resume and cover letter. At Unity College, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our community. Unity College is proud to be an equal opportunity workplace and is an affirmative action employer.

Requirements EDUCATION/EXPERIENCE REQUIRED: Bachelor's degree with concentration in business or finance and/or equivalent work experience. Experience in residential, consumer and commercial loan origination and servicing preferred. 5 to 7 years' extensive background in loan collections and commercial work-outs. Must have strong written and oral communications skills. Must have strong analytical and organizational skills. Must be able to deal with people in a confidential, supportive and professional manner in person and by telephone. Computer literate, with specific experience and proficiency in word processing and spreadsheet applications, including the Microsoft Office suite of products. Familiarity with small claims court procedures and relevant laws. OTHER REQUIREMENTS: Must possess a valid driver's license, the use of a serviceable automobile that is properly registered and proper liability automobile insurance as required by state law. Must have public speaking ability. Must have strong analytical and critical thinking skills. Must be able to prioritize and organize workflow; must have good attention to detail; must be able to handle multiple jobs. Must be able to work independently as well as in a team environment Must have the ability to think through a problem, following proper steps in finding resolution. Must have a high degree of ethics and maintain confidentiality of customers and accounts. Must be able to lift boxes of checks, statements or other computer supplies of approximately 20 pounds. Must be able to read and work with computer print-out reports. Must be able to stand or sit for extended periods of time. Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor. Must be able use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills. Must be friendly, courteous and sensitive to the needs of customers and coworkers. Must be able to work both independently and as part of a team.