Collector Jobs in Louisiana

- 181 Jobs
  • Patient Account Specialist Senior - TLRA Insurance

    Christus Health 4.6company rating

    Collector Job In Lake Charles, LA

    Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives. Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status. Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests. Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. Performs research and analysis of account issues and strives to resolve problems timely and accurately. Ensure daily productivity standards are met. Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families. Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential. General hospital A/R accounts knowledge is required. Performs other special projects as required when assigned. Collections - Insurance Maintains active knowledge of all collection requirements by payors. Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner. Ensures quality standards are met and proper documentation regarding patient accounting records. Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing. Collections - Self Pay Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community. Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements. Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions. Physician Billing/Collections Ensure proper reimbursement for all services and to ensure all appeals are filed timely. Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices. Identify under and overpayments and take appropriate actions to resolve accounts. Validate commercial insurance claims to ensure the claims are paid according to the contract. Direct knowledge using Meditech and CollectLogix software. Monitor and communicate errors generated by other groups and evaluate for trends. Job Requirements: Education/Skills High School diploma or equivalent years of experience required. Experience 3-5 years of experience preferred. experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Licenses, Registrations, or Certifications None required. Work Type: Full Time EEO is the law - click below for more information: ******************************************************************************************** We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **************.
    $52k-73k yearly est. 16d ago
  • Refuse Collector, Sanitation

    City of Alexandria, La 4.0company rating

    Collector Job In Alexandria, LA

    The purpose of this classification is to collect garbage and yard trash on an assigned route as a worker on the back of a sanitation truck. Retrieves garbage and yard trash bags from residential homes or businesses and empties them into the compactor of a sanitation truck; ensure complete removal of all acceptable garbage or trash. Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals. Collects miscellaneous items at requested sites and disposes of material appropriately. Receives and responds to customer questions and complaints regarding problems pertaining to refuse; reports questions and complaints to direct supervisor. Operates packer or lift mechanisms on garbage truck or other tools as necessary to complete essential functions, to include the use of shovels, pitchforks, yard rakes, and brooms. Cleans garbage truck daily to ensure sanitary working vehicle; removes litter from interior and washes down exterior. Communicates with supervisor, employees, the public, and other individuals as needed to coordinate work activities, review work status, exchange information, or resolve problems; responds to requests for service or assistance. Prepares or completes time cards or other documents. Typical Qualifications High School diploma or GED preferred; previous relevant work experience is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require a valid driver's license. If license is required, must obtain a valid State of Louisiana driver's license at time of appointment and maintain throughout employment in this position.
    $31k-37k yearly est. 51d ago
  • Video Collection Analyst (VCA)

    Stats Perform

    Collector Job In Louisiana

    Stats Perform is the market leader in sports tech. We provide the richest and most trusted sports data available and are at the forefront of the latest advancements in AI and machine learning to turn this data into something magic. We entwine our extensive back-catalogue of data in with innovative products and machine-learning to deliver insights, predictions, and super-fast data for a variety of sporting organisations worldwide, plus the biggest names in media and broadcast. We partner with top-flight teams, leagues, coaches, betting companies, broadcasters, media outlets, gaming specialists and professional bodies to improve the overall experience for sports fans. We constantly collect the most detailed sports data to enhance a wide range of sports competitions, from tennis to soccer to basketball and more. Stats Perform is the knowledge bank behind it all. But data and technology is only half of the package. We need great people to fuel the engine. And that's where you come in… Stats Perform is seeking a Video Collection Analyst (VCA), this is a Part-Time position to be based remotely in the US. In this role, you will responsible for capturing video as per productions requirements, working with both the existing Video Team and international Video Staff. The role will involve scheduling games, recording games and ensuring all production required games are available for live or post coding. This video capture is essential to Stats Performs live data collection capability and you will be providing games to worldwide sites when required. You will also provide reports, documentation and log any video tickets daily. Responsibilities: Create a daily recording scheduling using bespoke software tools. Prepare video for our production teams on time and in the correct format. Provide daily reports, handover documents and incident logs. Provide weekly hardware checks on the video equipment. Use online and internal knowledge to optimise video production Ensure all international offices can code both live and post. Communicate regularly and clearly within the business to ensure the highest capture rates. Regularly work weekends with a flexible working pattern QC the work of all team members to ensure the accuracy of all scheduling/ source information Required Qualifications: A High School Diploma or equivalent A strong familiarity with and interest in professional sports. Ability to plan with accuracy and strong foresight Ability to communicate clearly and accurately around the global video teams. Ability to work well with others in a team atmosphere Ability to produce error-free work under tight deadlines/live environment Excellent written, communication and organisational skills Desired Qualifications: Experience in scheduling and planning Experience with Excel and Microsoft Teams Experience with TV, satellite and online streaming services. Why work at Stats Perform? Well, why not? We're a unique organization with a unique culture of care, competition and collaboration. Our ‘One Team' ethos means that we take care of each other, through initiatives such as Mental Health Days Off and ‘No Meeting Fridays' and of course, flexible working. We pull together to build a better environment for all - from volunteering activities to fundraisers to participating in Employee Resource Groups. We will embrace all you have to offer at Stats Perform - your ideas, your passion, your life experiences and in return we'll give you a great place to work. Diversity, Equity and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. You will be contributing to an organization that is committed to ensuring a sense of belonging and inclusivity is felt by all. We're collectively responsible for creating and maintaining an inclusive environment, and that's why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation, more creativity and ensures we're best placed to serve our clients and our communities, so we will continue to seek diversity and equity in all we do.
    $33k-50k yearly est. 11d ago
  • Senior Collector

    Neighbors f c u

    Collector Job In Baton Rouge, LA

    Responsible for contributing to effective collection efforts for the organization. Pursues direct telephone contact to delinquent members. Ensures that the "Fair Debt Collection Practices Act" is adhered to as it relates to late stage delinquent member accounts. Maintain a working knowledge of all services and operations of the credit union. Support a sales and service culture. ESSENTIAL FUNCTIONS Represent the credit union to members in a courteous, professional manner at all times. Provide prompt, efficient and accurate service in processing transactions. Ensure that the “Fair Debt Collection Practices Act” is adhered to as it relates to delinquent member accounts. Make telephone contact daily and memo every delinquent account accordingly. Be sure all accounts are worked properly and in accordance with the department procedures including extensive skip tracing efforts, loss mitigation techniques & other creative methods to collect accounts. During the course of contact with delinquent members, ensure that the proper credit counseling and financial assistance is provided in an effort to help the member and reduce delinquency. Send out letters on all arrangements and promises as received; follow up on all broken promises and arrangements with letters and phone calls. Work with Consumer Credit Counseling Agencies. Recommend accounts for attorney approval, self-help and voluntary surrenders. Responsible for following collection policies and procedures in order to maintain delinquent and charge-off goals, in an effort to minimize losses. Maintain a working knowledge of computer software programs. Maintain daily tracking reports when necessary. Prepare extension forms for review and send out letters, once approved or disapproved. Attain and maintain knowledge of all credit union services that are available to members. Handle NSF loan payment checks, Due Date Change forms, and attorney demand letter requests and return mail. Handle Collateral Protection Insurance issues and disability claims. Handle GAP issues on remaining loan balances. Recommend accounts for repossession, suit, or skip tracing via third parties. Use all approved methods of skip tracing. Recommend collection refinances when necessary. Maintain knowledge of and comply with Bank Secrecy Act as it relates to this position. Perform other duties and responsibilities as required or assigned by management. KNOWLEDGE, SKILLS AND ABILITIES - Ability to read and write. - Ability to deal with numbers effectively; proficient math knowledge. - Ability to provide courteous and professional service to members. - Ability to work effectively with people at all levels. - Ability to effectively and efficiently communicate orally, in writing, and by phone. - Ability to analyze situations related to position and make sound decisions. - Ability to learn, apply, and communicate knowledge of credit union products, services, and procedures. - Ability to learn, apply, and communicate credit union collection policies and procedures. - Ability to analyze situations and make sound decisions. - Ability to input and retrieve data from computer. - Ability to use a calculator. - Ability to type accurately. - Ability to compose letters and memorandum. - Ability to use and learn office machines (i.e., copier, fax, terminals). TRAINING AND EXPERIENCE High school diploma or equivalent. A minimum of 2 to 3 years' financial institution and collection experience with loans and credit cards required. Prior Credit Union experience preferred. Salary: DOEFLSA Status: Non-ExemptReports to: VP CollectionsLocation: Goodwood Branch
    $32k-57k yearly est. 9d ago
  • Reliable DNA Collector needed - 2nd AND 4th Thursday per month

    Specimen Specialists of America 3.6company rating

    Collector Job In Lake Charles, LA

    We are looking for the right candidate to add to our network of DNA collectors to conduct paternity testing (buccal swab) on families who have pending child support cases through the Child Support Office in Lake Charles, LA. PLEASE NOTE - This is position is only 2 shifts per month and is an extremely part-time position. This is a perfect opportunity to earn additional income while providing a valuable service for families in Louisiana. Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude. ** A background check will be conducted upon hire ** DRAW SITE: Child Support Office, Lake Charles, LA RECURRING SCHEDULE: 2nd and 4th Thursday, HOURS: 8:30AM-12:30PM All hires will receive complete online and phone training, as well as all collection supplies required for the position Job Duties and Responsibilities: Perform cheek swab specimen collections Take Photos and Ink prints of all clients Fill out handwritten Chain of Custody form Ensure specimens are properly and accurately labeled Make FedEx run to drop off samples collected for the day Keep track of supply inventory and order as needed Able to work with the public and be friendly and professional If you are interested, please submit your resume and someone from our office will contact you regarding the position. View all jobs at this company
    $29k-37k yearly est. 5d ago
  • Corporate Collections Specialist

    Staffmark Group 4.4company rating

    Collector Job In New Iberia, LA

    * EXCITING NEWS: Advantage Resourcing's name is changing to Staffmark. You may see the Staffmark name during the application and hiring process. Join our team as a Corporate Collections Specialist in New Iberia, LA! At Staffmark, we believe that our people are the key to our success. We've partnered with an industry leader in generator rentals, cooling rentals, and commercial heaters. Our client is proud to support the Gulf Coast with one of the largest fleets for temperature control, air compressors, and power generation. We seek a dedicated Corporate Collections Specialist to help drive our client's growth and success in New Iberia, LA! Pay: $24/hr. Responsibilities: * Manage collection processes to ensure timely billing and payment receipts. * Develop and implement collection procedures in line with company policies. * Communicate with customers regarding overdue accounts. * Negotiate repayment terms and settle disputes as needed. * Recommend and pursue legal actions for delinquent accounts. * Work with creditors and attorneys to settle bankrupt accounts. * Maintain customer privacy and perform related duties. Qualifications: * Strong verbal and written communication skills. * Proficiency in Microsoft Office Suite and customer relations software. * Basic understanding of collection laws and practices. * Excellent leadership and negotiation skills. * Ability to work both independently and as part of a team. * Associate's degree in finance or equivalent experience in collections and credit. Benefits: Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401k options, and Earned Wage Access (which allows you to access a portion of your earned wages before payday). You'll also have referral bonus opportunities, employee discount programs, and access to unmatched professional development support. If you're ready to bring your expertise to a company that values people and performance, click "Apply Now" to join our team. Together, we can make a difference! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
    $24 hourly 13d ago
  • Collections Specialist

    Recruit Staff Hire

    Collector Job In New Orleans, LA

    Are you a skilled Collections Specialist looking for a dynamic opportunity in the heart of the legal world? Our client, a prestigious downtown law firm, is seeking a dedicated Collections Specialist to join their team. If you have a passion for finance, a knack for negotiation, and an eye for detail, we want to hear from you! Key Responsibilities: Manage a portfolio of accounts to ensure timely collection of outstanding balances. Communicate with clients to resolve payment discrepancies and disputes professionally. Develop and maintain strong working relationships with clients to facilitate successful collections. Review and analyze financial records, invoices, and billing statements. Generate collection reports and provide regular updates to the firm's management team. Implement effective debt recovery strategies while adhering to legal and ethical guidelines. Qualifications: Proven experience as a Collections Specialist, ideally within a law firm or similar professional services environment. Strong understanding of debt collection laws and regulations. Excellent communication and negotiation skills. Detail-oriented with a high level of accuracy. Proficiency in using collection software and MS Office Suite. Ability to work independently and collaboratively within a team. A bachelor's degree in finance, accounting, or a related field is preferred. Job Type: Full-time Pay: $40,555.00 - $60,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
    $40.6k-60k yearly 41d ago
  • First Party Collection Agent

    Armstrong Receivable Management

    Collector Job In Metairie, LA

    ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. Altus Receivables is seeking a First Party Collection Agent as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary. The distributor deductions team is responsible for reviewing and managing deductions taken by distributors from a company's invoices, ensuring that the deductions are valid and disputing any charges that are considered incorrect or unjustified. The team's responsibilities include monitoring and resolving discrepancies related to payments from distributors for a number of reasons, including promotional activities, damaged goods, or delivery issues. Job Responsibilities: Analyzing deductions: Examining distributor invoices to identify deductions taken and understanding the reasons behind them, including checking for compliance with agreed-upon contracts, sales tax exemption, and promotional terms. Validating deductions: Verifying if the deductions are accurate by reviewing supporting documentation like proof of delivery, invoices, and promotional agreements. Dispute resolution: If a deduction is deemed invalid, contacting the distributor to dispute the charge and provide evidence to support the company's position. Communication: Maintaining open communication with customers, sales team, and distributor to clarify deduction reasons, negotiate repayment, and resolve order delivery disputes. Job Requirements: Qualities that align with financial analysis, problem-solving, and communication. Analytical Skills - Ability to analyze deductions, identify trends, and resolve discrepancies. Attention to Detail - High accuracy in reviewing invoices, deductions, and remittance information. Problem-Solving Ability - Capability to investigate and resolve deduction-related issues. Strong Communication Skills - Ability to interact effectively with internal teams, client leadership, and external customers. Proficiency in Data Management Tools - Experience with SAP and Excel is a plus. Time Management - Ability to manage multiple tasks and meet deadlines independently. Collaboration & Teamwork - Works well with finance, sales, and customer service teams. Initiative & Proactiveness - Takes ownership of deduction issues and drives resolution. Compensation and Benefits: $12.98 (DOE) per hour plus potential monthly bonus Benefits package with health, dental, vision, life, and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice We look forward to you joining our team! ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $21k-36k yearly est. 8d ago
  • Billing/Collections Clerk

    Hill & Smith 3.9company rating

    Collector Job In Westwego, LA

    Carpenter & Paterson, Inc. is currently hiring for a full-time Billing/Collections Clerk to work on-site at our Waggaman, LA location. This position assists the accounting department to ensure efficient, timely, and accurate payment of accounts. Follow up with customers on outstanding invoices. Communicate with customers via phone, email, mail or personally Carry out billing, collection, and allocating payments according to specific deadlines in AS400. receiving in material into AS400 Monitor customer account details for non-payments, delayed payments, and other irregularities. Investigate and resolve customer queries. Clerical/Reception duties such as: answering phones, greeting guests, mail distribution, and filling/sorting orders. Other duties as assigned. Days/Shift: On-site: Monday thru Thursday 8:00am - 5:00pm & Friday 8:00am - 2:30pm Ideal Candidate: Has knowledge of general accounting and bookkeeping procedures. Strong knowledge of AS400. Previous SAP experience a plus. 5+ years accounting/clerical experience. Comfortable with conducting collection calls with customers. Strong organizational skills and very detail oriented. Has excellent communication, customer service skills, strong computer software skills, and the ability to learn applications quickly. Team player mentality a must; communication, collaboration, and motivation to follow through critical. Be able to work in a fast past environment efficiently without constant supervision. Benefit Highlights: Weekly pay Competitive hourly pay based on previous experience 8 Paid Holidays Paid Time Off Low affordable rates for Medical, Dental, and Vision Insurance as well other benefits such as 401k with company matching, Short-Term Disability, Long-Term Disability and Life Insurance Growth Opportunities We specialize in the manufacture and distribution of a complete line of pipe hangers and supports for commercial and industrial applications since 1913. With five locations in the U.S and growing., our supports have been specified and installed on major water treatment, pharmaceutical, process piping, petro-chemical, hospitals, and school buildings as well as many other industrial projects throughout the world.
    $25k-30k yearly est. 14d ago
  • TAX COLLECTION SPECIALIST I (CLASS CODE 0437)

    City of New Orleans, La 4.2company rating

    Collector Job In New Orleans, LA

    Kind of Work Advanced clerical and customer service work in the collection and maintenance of sales and property taxes, special assessments, improvement district charges and other types of payments for the Finance Department's Bureaus of Revenues and Treasury and related work as required. Minimum Qualifications * High school graduation or GED Equivalency Diploma.* * One (1) year of responsible clerical, accounting, or governmental tax collecting experience. * Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification Selective Certification may be granted at the request of the Finance Department based on experience in governmental sales and/or property tax collections and/or administration. Applicants must be sure to list in detail prior work experience. Kind of Examination A qualifying written examination and a rating of experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years. Extra credit will be granted for experience in governmental sales and/or property tax collections and/or administration. This is an original entrance examination. General Information General Information: THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT ************** OR TTY/VOICE AT ************** or **************. DOMICILE REQUIREMENTS FOR EMPLOYMENT: Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision. Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process. DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD): Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process. BACKGROUND CHECK: The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. APPLICATIONS: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. DELAY IN THE MAIL: The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law. WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year. SUBSTANCE ABUSE TESTING: The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9. A MEDICAL EXAMINATION: is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers. A MEDICAL SCREENING, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications. GOOD MORAL CHARACTER: is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties. IMPORTANT: Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification. VETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date. HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED)must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education are not acceptable. High School diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (*************** ACCREDITED COLLEGES AND UNIVERSITIES: An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (*************** EXPERIENCE: Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants). PROFESSIONAL ADMINISTRATIVE EXPERIENCE: The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance. OFFERS OF EMPLOYMENT OR PROMOTION: Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process. Revised 1/91, 4/03, 7/05, 2/07, 8/10, 2/12, 8/15, 6/16, 1/17, 1/19, 2/23, 8/23, 3/24, 6/24, 2/25. Employment with the City of New Orleans brings many great benefits. Want work-life balance? * 14 paid holidays in 2025. * 13 paid vacation days per year including during your first year of employment. Additional bonus vacation days the longer you are employed. * 13 paid sick days per year including during your first year of employment. Additional bonus sick days the longer you are employed. * Use or lose your days, off? Not here! You can roll an unlimited number of unused sick days and up to 45 unused vacation days to the next year. * We pay you for unused vacation and sick days when you leave City government. * Depending on your job, your department may also offer remote work, flexible schedules, and/or shift work. Thinking of starting a family or adding to your family? * We offer 12 weeks of paid time off for bonding with a newborn, adopted, or fostered child. This is in addition to your sick and vacation leave. Full-time employees with one year of service qualify for this program. Need insurance for you and/or your family? * We offer healthcare plans as low as $60.31 biweekly for individual employees. Our plan covers medical, prescription drugs, dental, and vision. Hate going to the doctor's office? It also includes access to telemedicine. Plan members can also opt to cover their children, spouses and same or opposite sex registered domestic partners. * We also offer a Flexible Spending Account that can reduce taxes for employees by allowing for pre-tax contributions for healthcare, childcare, and commuter costs. * A completely free $25,000 life insurance policy is also available for all full-time employees. Have student loan debt? * The City of New Orleans is a qualified employer under the federal Public Service Loan Forgiveness Program (PSLF). Are you part of the FIRE (Financially Independent/Retire Early) movement? Don't want to work forever? We have options to help. * Pension, Pension, Pension! Depending on your job you can participate in one of several pension systems and enjoy this great benefit. * You can also participate in a Deferred Compensation Plan (457b) which allows you to defer up to $23,500 of your pretax income each year to supplement your retirement savings. Let's talk pay * We offer competitive pay including pay increases based on the length of your employment. We also offer special pays for educational advancement, professional certifications and specialized work assignments. Love to learn? * Our Employee Growth and Development Division offers free courses in over 50 topics including Leadership, Personal Finance, Conflict Management, Excel, Managing Stress, and Business Writing. We take care of our employees during emergencies * Employees who work during declared emergencies receive extra pay. * Employees who can't work due to emergency related workplace closures continue to receive their normal pay. Want to make a difference? * We need you! Make an impact on our community through your work in City government! These benefits apply to employees of the City of New Orleans. Employees of Sewerage and Water Board enjoy many of these same benefits, but some benefits offered may vary. A listing of benefits available to Sewerage and Water Board employees can be found here. This description of benefits is intended to be informational and does not create a contractual entitlement to any listed benefit. The employee welfare and pension plan documents and applicable law govern the eligibility, vesting, and schedule of benefits, and the above description does not alter or interpret the plan documents or applicable law.
    $22k-26k yearly est. 27d ago
  • Collections Representative

    Baton Rouge Orthopaedic Clinic

    Collector Job In Baton Rouge, LA

    Collection Representative About BROC: At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities. Summary: The position reports directly to the Business Office Manager for all matters, including job duties, performance evaluations, approval of leave, and for other assignments as deemed necessary for the benefit of the Baton Rouge Orthopedic Clinic (BROC). The position will be at our Bluebonnet Main Campus. This positions overall duty is to ensure payments for services are collected in a timely, efficient, and accurate manner. We are looking for someone who has a good base knowledge on insurances, collection laws, and some medical terminology. Duties: · Maintain neat and organized work area. Report safety issues to the Billing Supervisor or Risk Management/Safety Officer immediately. · Work efficiently and manage time wisely. Assist other employees when all duties are complete or as dictated by significant need. · Communicate any problems, difficulties, or concerns regarding job duties to the Business Office Supervisor or CEO. · Perform all duties consistently and without significant error. · Meet all deadlines and timeframes for completion of assignments. · Represent BROC in a professional manner at all times. Demonstrate outstanding ability to interact positively with physicians, staff, and “external” customers (e.g. patients, family members, vender representatives, home health etc.). Exhibit good communication skills with physicians, patients, supervisors, and co-workers at all times. · Maintain a harmonious relationship with other BROC employees in order to accomplish the duties and responsibilities of the position and to carry out the overall mission of the Clinic. Notify Business Office Supervisor, Clinic Manager, or CEO of issues with other employees or patients that can not be amicably resolved. · Work and relate cooperatively with all other employees of BROC to assure optimum care for the patients of BROC and to achieve standards of care set forth by the BROC medical staff. · Adhere to the BROC Compliance Plan as it pertains to the above specific job duties. Use best efforts to maintain compliance by following the BROC Compliance Plan, attending BROC compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues. · Perform accurate and complete documentation in the patient's medical record, when applicable. · Maintain patient confidentiality according to the HIPAA standards of privacy and security. · Adhere to the BROC Personnel Policies Manual and its contents. · Perform other reasonable duties as assigned by Business Office Supervisor, Clinic Manager, or CEO. Qualifications: · High School Diploma or equivalent · Experience in medical collections (highly preferred) · Reliable form of transportation to work daily · Ability to pass a drug screening · Ability to learn computerized medical office work Experience: Customer service: 1 year (Preferred) Medical collection: 2 years (Required) Benefits: · Medical, Dental, and Vision Insurance · Vacation Pay · Sick Pay · Holiday Pay · Long- and Short-Term Disability Options · Life Insurance Job Type: Full-time Schedule: 8 hour shift Monday to Friday Work Location: In person The Baton Rouge Orthopedic Clinic is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expressions, age, status of as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. companionate care…advances technologies…specialized healing View all jobs at this company
    $25k-34k yearly est. 60d+ ago
  • Collector

    Barksdale Federal Credit Union 3.7company rating

    Collector Job In Bossier City, LA

    Responsible for performing collection activities associated with various delinquent accounts. Reviews delinquent accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures the Company's professional image is maintained. Job Requirements: High school diploma or equivalent Knowledge of collection procedures and related laws and regulations Understanding of company policies Familiar with default and enforcement clauses Basic understanding of the US Bankruptcy Code Understanding of Small Claims Court system Previous collection experience preferred Benefits: Barksdale Federal offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Time Off (Vacation & Sick) 401K with Company Match Medical, Dental and Vision Benefits Flexible Spending Account Life Insurance Tuition Reimbursement Employee Assistance Program And more! NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.
    $28k-34k yearly est. 14d ago
  • Collections Specialist

    Medcentris

    Collector Job In Hammond, LA

    Job Details Hammond, LADescription Definition and Role Under the direction of the Assistant Director of Revenue Cycle - Revenue Recovery, the Collections Specialist is responsible for collections of outstanding patient balances and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Job Responsibilities and Duties Reviewing open accounts for collection efforts. Making outbound collection calls in a professional manner while keeping and improving customer relations. Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect customer payments in accordance with payment due dates. Locate patients using credit bureau information, background checks, loan documents, and other paperwork or databases. Ensure all patient information is correct, including phone numbers and addresses. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements, and set up repayment plans and new terms of sale Mail correspondence to customers to encourage payment of delinquent accounts. Faxes documents to accounts and follow up. Send statements of delinquencies to third party collection agency. Follows federal and state laws dealing with debit collection. Print reports for management and follow all policies and procedures. Ability to work well under pressure and adapt to changes in project priorities. Performing other duties as required Qualifications A minimum of 2 years of corporate collections experience including interaction with a large customer base. Strong communication, problem solving, and analytical skills required Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word, and Access. Experience in a telecommunications environment is preferred but not required. Must have attention to detail with an eye for accuracy. Organized; sets priorities; meets deadlines Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Knowledge of patient confidentiality and HIPAA regulations Knowledge of CPT, HCPCS, and ICD10 coding required. Knowledge of medical billing and collection practices Understands Medicare and Medical Assistance regulations as they apply to job functions Knowledge working with electronic health records (EHR/EMR) or healthcare related computer systems Must be able to accommodate a flexible work schedule. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk, use hands and fingers to feel, handle, or operate objects, tools, or controls, and reach with hands and arms. The employee must occasionally lift and/or move objects weighing up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust and focus. Emotional/Psychological: Constant ability to make decisions and concentrate.
    $26k-35k yearly est. 5d ago
  • Collections Specialist

    Scott Equipment Company 4.8company rating

    Collector Job In New Orleans, LA

    Job Details New Orleans, LA - New Orleans , LADescription The Collections Specialist will be responsible for managing and collecting on overdue accounts as well as resolving discrepancies, following up with customers and negotiating payment plans. This individual will also work with the sales team to resolve and customer-related issues. This is a full-time hybrid position. Qualifications High School Diploma or equivalent; associate or bachelor's degree in Finance, Accounting, or Business Administration is preferred Prior experience in collections or accounting Excellent communication and negotiating skills Knowledge of billing and collections procedures Ability to prioritize and manage multiple responsibilities Detail oriented and organized Proficiency in Microsoft Office Suite; experience with CRM software is a plus
    $28k-36k yearly est. 60d+ ago
  • Collection Specialist

    Receivable Recovery Services

    Collector Job In Metairie, LA

    The Collection Specialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The Collection Specialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures. Major Daily Responsibilities: Collection Representative has the ability to utilize the call center's technology to make 100+ telephone calls per day. Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner. Negotiates payment arrangement or settlements according to our client's requirements. Resolves customer issues and complaints concerning billing and/or collections.
    $26k-35k yearly est. 60d+ ago
  • RCM Collections Specialists

    Capitol Imaging Services

    Collector Job In Metairie, LA

    Job Details Metairie, LA Full Time Day Health CareDescription RCM COLLECTIONS SPECIALIST - Positron Emission Tomography (PET) Scan Collections Specialist - Full-TIme Capitol Imaging Services (CIS) has been in business since 1973. The company is a dynamic and growing company looking for an enthusiast and energetic candidate to add to the team. Our commitment to quality care and patient satisfaction means every member of our staff plays a vital role in a patient's journey towards healing. CIS is currently looking for an experienced RCM Collections Specialist for the Capitol Billing Group (CBG) the Revenue Cycle team serving Capitol Imaging Services. The PET RCM Collections Specialist will be responsible for the submission and reimbursement of billed claims. Given the sophisticated nature of PET scanning technology and reimbursement, the candidate will be familiar with prior authorization requirements, correct billing set up and submission, insurer requirements for reimbursement, and knowledge of radiopharmacology reimbursement practices. This position will report into management of the Capitol Billing Group (CBG) office in Metairie, La. This position can be remote and/or office based. Summary of Essential Position Requirements The candidate will participate in applicable pre-service activity to include establishing medical necessity, assisting prior authorization, patient benefit eligibility, reviewing all included services and radiopharmaceuticals, and ensuring proper claim setup to secure timely and correct reimbursement. This candidate will oversee and manage the daily collection and aging reports of patient & insurance charges. They will be responsible for timely claim filing and follow-up and will provide reports to management as necessary. Candidate will manage insurance, denial, profile variance, patient, and credit tickler file for PET claims. Reviews tickler files to identify past due accounts for follow-up activities. Reviews accounts to determine collection status. Contacts payers via phone or email to determine status of claims. Request additional information from patients, physician office, and others upon request from payors. Request rebills or corrected bills as needed from billing system. Files appeals and reconsiderations to insurance companies and government payers as needed to obtain correct payment on accounts. Demonstrates a thorough knowledge of CPT, Radiopharmaceutical drugs, ICD-10 codes, and Local Medicare Policy guidelines, as well as insurance contractual language regarding preferred provider organizations. Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules. Demonstrates a special ability to deal with patients regarding sensitive financial matters and recaptures unpaid balances. Answer the phone and assist with billing questions. Ability to maintain the highest level of confidentiality. Experience with Medical Billing (Imagine) software is preferred. Knowledge, Skills, & Abilities: Demonstration of critical thinking and organizational skills, illustrated by understanding billing requirements and solving payment delays and denials. Skills in answering telephones, compiling statistics, inputting data in computerized software systems, maintaining filing systems, maintaining logs, researching information. Excellent communications skills, both verbal and written. Excellent time management Ability to manage multiple tasks concurrently. Good human relations skills Requirements Qualifications: The ideal candidate must possess strong interpersonal and communication skills. The ability to be proactive and critically think ahead is imperative for this position. The candidate must also possess a sound working knowledge of cash management principles, accounting and AR related experience, and working knowledge of appropriate billing and collection cycles. They must ensure that procedures are followed and ethical standards for the follow-up of overdue accounts are maintained. They must manage the credit and collection principles, processes, regulations and standards. The ideal candidate will be proficient in the use of MS Office; expert in Microsoft Excel; excellent with spreadsheet and medical billing software applications. Candidate must possess the ability to process patients and agencies inquiries. They must be skilled in establishing and maintaining effective working relationships with other employees, patients, insurance carriers and the public. It is imperative that this candidate possess the ability to maintain confidentiality on all financial and sensitive information. The PET technology is a unique and novel modality in diagnostic imaging. The successful candidate will demonstrate an understanding of the specific claim submission, authorization, and reimbursement requirements. The successful candidate will work closely with PET technologists, administrators for imaging centers, billing and coding leaders, collection leaders, and management to ensure successful reimbursement for costly services and radiopharmaceuticals. Education and Experience: High school diploma Some college preferred. Minimum 2 years' experience General working hours: Monday - Friday 8 am-5 pm CIS will offer competitive salary and benefits for the ideal PET RCM Collections Specialist: Company provided life insurance, Short-term disability insurance. Additional optional employee, dependent and spouse Life and A D & D insurance Medical Dental Vision 401(K) with company match PTO - paid time off Paid holidays If you have a proven track record of results and are looking to join a growing, forward-thinking organization, apply now.
    $26k-35k yearly est. 60d+ ago
  • Collection Specialist

    Elk Valley Health Services; Tn Nashville HCBS

    Collector Job In Lafayette, LA

    At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities • Finance - Prepares and processes various insurance claims. Verifies data by conferring w ith appropriate agency and/or external personnel on a daily basis. • Finance - Creates and processes electronic claims submission for various payers on a daily basis. • Quality - Researches any error claims and makes necessary corrections for clean claim production and submission on an as needed basis. • Finance - Review s accounts receivable on a daily basis and performs follow -up on delinquent accounts according to established policies and procedures. Recommends departmental/agency corrective action as required. • Quality - Receives, investigates, and responds to inquiries from payors and/or agencies concerning accounts receivable activity according to established polices and procedures on a regular basis. • Quality - Maintains and develops accounts receivable schedules to track issues and resolutions for ease of reporting on a monthly basis. • People - Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner. • Quality - Problem solves independently before referring problems to the Supervisor/Manager for resolution. • Service - Performs similar, comparable, or related duties as may be required or assigned. Qualifications Formal Education: High School Diploma or equivalent Experience: 1 year Medical billing/collections experience Home Health billing/collections experience Excellent oral and w ritten communication Excellent organizational and analytical Basic PC skills including PC based applications (MS W ord, Excel). Mathematical
    $26k-35k yearly est. 60d+ ago
  • Collections Specialist

    United Vision Logistics

    Collector Job In Lafayette, LA

    Key Responsibilities: Monitor and manage accounts receivable portfolio to ensure timely collections. Contact customers via phone, email, and written correspondence to collect outstanding payments. Negotiate payment arrangements and settlements within company guidelines. Investigate and resolve billing discrepancies and customer disputes. Maintain accurate records of collection activities in the system. Work closely with the accounting, billing, operations and sales teams to address account issues. Generate and analyze aging reports to track overdue accounts. Ensure compliance with company policies and relevant regulations regarding debt collection. Provide exceptional customer service while handling sensitive financial matters. Perform ad-hoc reports for management as well as other duties and special projects as assigned. Requirements: Proven experience as a Collections Specialist or similar role. Strong knowledge of billing and collections procedures. Excellent verbal and written communication skills. Ability to handle difficult conversations and negotiate effectively. High level of attention to detail and organizational skills. Proficiency in Microsoft Excel and other Microsoft Office programs. Must have excellent customer service and interpersonal skills with both internal and external customers. Ability to work independently and meet deadlines in a fast-paced environment. Preferred Qualifications: Associate's or Bachelor's degree in Finance, Accounting, or related field, or equivalent work experience. Experience in the transportation industry
    $26k-35k yearly est. 14d ago
  • Collections Specialist

    La Health Solutions

    Collector Job In Slidell, LA

    Progressive multidisciplinary practice focused on providing the community with specialty care. Our practice is a full-service provider of comprehensive bone, joint, and muscle care. Our goal is to continue our mission in providing patients with the highest level of care and compassion they deserve in a personalized setting. We are seeking a detail-oriented, service-driven team player to join our dynamic accounting team as a full-time Collections Specialist. In this role, you will assist the Controller with a variety of administrative tasks, focusing on collections and maintaining smooth financial operations. Your strong attention to detail, multitasking abilities, and professional approach will be key in enhancing the efficiency and productivity of our growing accounting department. To succeed as a Collections Specialist, you should be a strong multitasker with excellent time management, computer, and communication skills. Candidates must have a solid understanding of accounting procedures and principles, with a commitment to upholding ethical standards in the workplace. Exceptional attention to detail and clear, effective communication are essential for success in this role. General Summary: A non-exempt, clerical position responsible for increasing the productivity and efficiency of an expanding accounting department. Essential Job Responsibilities: Filing, make copies, general clerical work. Answer Phones, transfer as/when needed. Process insurance reductions. Update patient case status in detail. Confirm outstanding balances with attention to accuracy and completion. Collect payments. Print and forward billing statements. Send out billing statements. Contributes to team effort by accomplishing related results as needed. Create Excel spreadsheets. Other duties as assigned. Education: High school diploma or equivalent, some college preferred. Experience: Two or more years of experience in a clerical position. Must be proficient in Excel. Job Type: Full-time Monday - Friday 8 am - 5 pm Benefits: Health, Vision and Dental Insurance after 60 DAYS Continued Education Programs Paid Time Off and Holiday Paid Time Off Retirement Plans LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law. View all jobs at this company
    $26k-35k yearly est. 5d ago
  • Patient Account Specialist Senior - TLRA Insurance

    Christus Health 4.6company rating

    Collector Job In Lake Charles, LA

    Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. • Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives. • Documents and updates patient account information in TLRA's collection software system timely and accurate to include appropriate account status. • Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests. • Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards. • Performs research and analysis of account issues and strives to resolve problems timely and accurately. • Ensure daily productivity standards are met. • Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families. • Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential. • General hospital A/R accounts knowledge is required. • Performs other special projects as required when assigned. Collections - Insurance • Maintains active knowledge of all collection requirements by payors. • Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner. • Ensures quality standards are met and proper documentation regarding patient accounting records. • Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing. Collections - Self Pay • Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community. • Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements. • Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions. Physician Billing/Collections • Ensure proper reimbursement for all services and to ensure all appeals are filed timely. • Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices. • Identify under and overpayments and take appropriate actions to resolve accounts. • Validate commercial insurance claims to ensure the claims are paid according to the contract. • Direct knowledge using Meditech and CollectLogix software. • Monitor and communicate errors generated by other groups and evaluate for trends. Requirements: High School diploma or equivalent years of experience required 3-5 years of experience preferred. Experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Work Schedule: TBD Work Type: Full Time EEO is the law - click below for more information: ******************************************************************************************** We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **************.
    $52k-73k yearly est. 1d ago

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