Captain - Customer Service
Collector Job In Kansas
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.5 per hour
Salary Range:
7.25
-
12.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Customer Service Teammate
Collector Job In Bonner Springs, KS
pstrong TEXT "GOMILES" to ************ to APPLY!/strong/p pGO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!/p pAt GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all./p
pIf you love cars, enjoy serving others, and want to be active and work outside, then join us!/p
pAs a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers./p
pTo succeed at all of this, you must be able to:/p
ul
li Positively and energetically engage and communicate with customers/li
li Quickly understand, retain, and follow directions and procedures-especially safety/li
li Continuously stand, move, and smile for long periods of time/li
/ul
pbr/Also, you must:/p
ul
li Be at least 16 years old/li
li Verify you can work in the US/li
/ul
pWe can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future./p
pstrong Compensation./strong/p
pOur Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. /p
pTo learn more about us, go to a href="************************* rel="noopener" target="_blank"**********************
pem All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, /emspanemdisability/em/spanem or veteran status, or any other actual or perceived basis protected by law./em/p
Outbound Collections Opening (Immediately Hiring)
Collector Job In Wichita, KS
OUTBOUND COLLECTIONS OPENINGS
Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.
If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.
This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
Utilize various contact technology and recovery strategies to locate right parties
Understand the customers situation and identify best means of payment plan
Negotiate payment terms with empathy, tact, and professionalism
Make outbound and receive inbound calls
Follow all required scripts, policies, and procedures
Respond effectively to common challenges to collection calls while discussing means of resolving open accounts
Meet monthly goals and perform other assigned duties
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem solving and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused and self manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
Data collector / Driver
Collector Job In Newton, KS
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Customer Service
Collector Job In Lenexa, KS
To be the advocate for our customers and consistently meet their expectations by providing a friendly, helpful, easy and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for accurately scanning and processing all customer orders in accordance with company standards and policies.
Responsibilities
Responsible for greeting , making eye contact and "Thanking" each customer that you service.
Responsible for delivering a friendly, helpful, easy and safe shopping experience that meets our customer's expectations.
Responsible for projecting oneself in a professional manner in accordance with our dress code.
Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures.
Responsible for accurately and timely scanning and processing all customer orders in accordance with company standards and policies.
Responsible for ensuring that all customer orders are sacked with care and efficiency to meet company standards.
Responsible for offering carryout service to our customers.
Responsible for ensuring proper handling for coupons, charge accounts, checks, debit/credit cards, WIC, food stamps and other means.
Responsible for maintaining controls and security in accordance with company policies and procedures.
Responsible for communicating new policies or promotional programs to our customers.
Responsible for knowing the store layout and assisting customers in finding items.
Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.
Other duties may be assigned.
Requirements
Minimum Qualification
Strong communication skills.
Exceptional customer service skills.
Must be reliable.
Must show a high level of integrity and professionalism.
Ability to read and write at the 8th grade level.
Ability to count money.
Physical Requirements
Constant standing 4-8 hour shifts.
Frequent walking, bending, twisting, and reaching.
Repetitive use of left or right hand, wrist, arm and shoulder.
Frequent lifting from waist to shoulders of up to 10 pounds.
Occasionally lifting from floor to waist of up to 36 pounds.
Occasional carrying of up to 15 pounds.
Occasional pushing and pulling of up to 40 pounds.
Ability to work in a store environment.
Salary Description $14.00/hour
Collector I (Hybrid)
Collector Job In Overland Park, KS
Job Details Overland Park Headquarters - Overland Park, KS Full TimeDescription
Mazuma is a local, award-winning Credit Union that has been in business since 1948. Our purpose is to make Kansas City a better place to live, work and bank! Our philosophy is to treat our members and team members like family. We value diversity, positivity, creativity, and teamwork; and we believe our culture exhibits just that. It looks something like this:
Our team members have positive, fun attitudes
We are big fans of both team and self-development
We promote learning and growth
We appreciate progressive mindsets and creative thinking
Besides that, here's what else keeps team members here:
Up to 27 days off a year!!
10 paid Holidays
Mental Health Day
Anniversary Day
Monday-Friday schedule with alternating half-days on Saturday
All days! No night shifts here!
PTO starting on the first day
40 hours paid volunteer time
Traditional & Roth 401K with 5% match
All major benefits effective 1
st
of the month following first day with wellness discounts
Free Vision insurance
Free gym at our Headquarter location in Overland Park, available to all team members
Company paid life insurance, short term, and long-term disability
Employee Assistance Program
Annual Bonus program
Team Member Account & Loan discounts
We love to smile, which is why it's in our logo
Qualifications
Role:
The Collector I position participates in maintaining a financially sound loan portfolio through delinquency control. The methods to accomplish this include (but are not limited to): phone calls, collection letters, and in-person interviews. They recommend further action on accounts as deemed necessary, including (but not limited to) repossession, legal action, foreclosure, and referral to a collection agency.
Essential Functions & Responsibilities:
Interview Members to find out why they are behind on payments and take steps to fix the issue, which may involve creating payment plans or working through our assistance program. Help Members understand their financial responsibilities, explain their options, and agree on payment plans.
Answer Member questions over the phone and in person, including requests related to transporting collateral, insurance claims, and updating addresses.
Recommend and manage further actions, if needed, such as repossession or legal steps, while following all rules and policies.
Keep the Member files updated and ensure all necessary documents are completed.
Track loan payoff information and communicate it to dealerships and insurance companies promptly.
Assist/support other departments, Branch Leaders, and the Collections Team with transactions and Member requests, as needed.
Follow all relevant laws and regulations, including the Bank Secrecy Act and the Patriot Act.
Knowledge and Skills:
Required Experience:
One month to twelve months of similar or related experience.
Education:
Required Education:
A high school education or GED.
Other Skills:
Strong verbal and written communication skills.
Ability to negotiate and persuade
Ability to manage difficult conversations
Maintains a positive attitude while working in a fast paced and changing work environment.
Maintains confidentiality related to Credit Union operations and work-related information.
Basic skills with computer operating systems, e.g. Microsoft Windows.
Basic knowledge of Fair Debt Collections Practices Act preferred.
Proficient in posting cash receipts and processing refunds preferred.
Proficient in Microsoft Office Applications (Word, Outlook, Excel, etc.).
Basic knowledge of skip tracing methodology and tools
Collections Agent
Collector Job In Wichita, KS
DEPARTMENT: Collections
JOB TITLE: Collections Agent
REPORTS TO: Collections Leadership
PAY: $15-18/HR + Incentive Bonus
WHO WE ARE: Nuvative is a fast-growing innovative technology company impacting employees through continuing education and guidance. As an employer of choice, we provide our employees with a culture of kindness, fairness, self-development, contribution, collaboration, diversity, innovation, and fun.
JOB
PURPOSE
: As a Collections Agent, you will be required to reach out to customers to collect payment on past due loans with the goal of bringing our customers back into good standing.
REQUIREMENTS
Effectively collect on past due and late-stage accounts.
Handle each customer and each account with superior customer service
Accurate and effective problem identification skills
Effective and Efficient problem resolution skills
Ability to track and process payments
Ability to track, resolve and record any account discrepancies
Assess and evaluate outstanding account balances and determine next steps in the collection process
Provide clear communication regarding collection process to customers
Document accounts consistently and effectively
Follow up with customers regarding payments, promises to pay and all other communications
Adhere to all department and company policies and procedures.
QUALIFICATIONS
Knowledge of collection principles and practices
Knowledge of relevant computer applications
Strong computer and typing skills
Knowledge of administrative procedures
Strong communication and negotiation skills
Ability to read, analyze, and interpret documents and statements.
Ability to clearly and effectively respond to customer issues, via all omni-channel communications methods
Bilingual abilities are a plus but not a requirement.
WHY WORK FOR US: At Nuvative, you'll find an environment where our team is the core of what we do and good work is rewarded and growth is valued. Nuvative offers competitive wages to qualified individuals and the opportunity to grow professionally and personally through diverse work experiences and hands on training. The heart of our employee culture are the values that we not only preach, but also practice everyday:
Initiative: Handling opportunities with confidence and enthusiasm.
Persistence: Moving forward in the face of adversity.
Teamwork: Uniting the combined effort of our organization.
Respect: Considering the feelings of others in your action.
Integrity: Maintaining honesty and strong principles.
Innovation: Inspiring progress with results and ingenuity.
WHAT WE CAN OFFER YOU:
Medical, Dental and Vision insurance.
Flexible Spending Account
401(k)
Voluntary Life Insurance and AD&D
Employee Assistance Program
Paid time off
Holidays
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.
Billing Specialist
Collector Job In Wichita, KS
Here We GROW Again!!
Long Term Care Pharmacy Billing Specialist:
AuBurn Long Term Care Pharmacy has an opening for a dedicated professional to join our team. Located in Wichita, KS, our closed-door pharmacy serves local nursing homes, group homes and other similar facilities. We have an immediate need for a Full-Time Pharmacy Technician Billing Specialist. Typically, either working five 8 hour shifts or four 10 hour shifts Mon-Fri (business hours 9am-6:30pm) rotating shifts with other billing team members.
The listed opportunity for a billing specialist includes assisting the billing manager with the below tasks:
End of month billing
Communication with facilities for clarification or authorizations
Processing payments
Daily census management
Prior authorizations
Hospice setup and billing
Medicaid reconciliation
Other duties
The billing team also manages our Flu and COVID immunization clinics in our nursing facilities. The team member in this position spends most hours sitting at a desk answering phone calls but will also be required to walk around the pharmacy for certain tasks.
Ideal candidates should display the ability to work in a fast-paced environment, excellent attention to detail, problem solving skills, provide an outstanding work ethic and ability to learn Framework LTC Software, SAGE Accounting Software, Billing Tree and Etactics. The candidate must be a Kansas Registered Pharmacy Technician, or become registered with the Kansas Board of Pharmacy prior to start date. Nationally Certified Technician and previous work experience in a Long term Care pharmacy is preferred. Will train the right person.
AuBurn offers a family-oriented work environment, competitive pay, comprehensive benefits, PTO, paid holidays, and a generous 401k match. If you are a friendly, loyal, and hard-working team player, we may have a home for you at AuBurn Pharmacy!
Medical Billing Specialist
Collector Job In Kansas City, KS
GENERAL DESCRIPTION This position will primarily handle insurance claim submissions, payment posting, and researching claim rejects/denials. This position must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines. ESSENTIAL JOB FUNCTIONS
Submits claims to government and commercial payers according to timely filing requirements.
Posts payments and remittance advices in appropriate database(s).
Tracks and collects aging accounts receivables.
Research claim denials & clearinghouse edits.
Completes requests for medical information and other related correspondence.
Identifies and analyzes open claims and corrects billing errors.
Re-submits claims to insurance carriers as appropriate.
Monitors all past due accounts for payment.
Contributes to a cohesive departmental unit.
Maintains regular and predictable attendance.
REQUIRED SKILLS
High School Diploma or GED
Excellent written and oral communication skills
Working knowledge of commercial and government insurance plans
1-2 years of previous medical billing experience
Basic knowledge of Microsoft Office
Medical terminology
Self-starter, team player, analytic & problem-solving abilities
PREFERRED SKILLS
Billing and/or coding education or certification
Personal experience with a disability
COMPETENCIES
Detail oriented.
Maintains HIPAA and other confidentiality requirements.
Remains flexible when faced with schedule changes, interruptions, or the need to deal with difficult situations.
Demonstrates personal integrity and sound judgement.
Works independently or as a team with little guidance.
Models professional attitude and demeanor.
Demonstrates sound time management and organization skills.
WORK ENVIRONMENT & PHYSICAL DEMANDS This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. People with disabilities are strongly encouraged to apply.
Driver / Data Collector in Olpe, Germany
Collector Job In Olpe, KS
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the EU countries. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.
Requirements:Must have a valid Driver Licence;Good driving skills and clean driving record;Private monitored parking space for corporate vehicle would be a plus; General car knowledge would be a plus;Enjoys driving, within standard business hours;Available for a minimum of 3 months;Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms, Google Meet and WhatsApp);High level of responsibility;Self-motivated and detail-oriented.
Collections Representative - Kansas City Metro Area
Collector Job In Lenexa, KS
Centrinex is looking for experienced account recovery agents for their Liberty Tax and Loans group.
Shift Availability:
8:30am-5pm Monday through Friday
Education and Experience: · Minimum of 2 years' experience working in customer service and or 1
st
party collections
· Exceptional communication skills
· Ability to work in a goal driven, performance-oriented environment
· Self-motivated
· Ability to prioritize and multi-task
· Attention to detail
· Team Player attitude
· High school diploma or GED certificate, some college strongly preferred
· Strong typing and Outlook skills as well as knowledge of Microsoft Excel, Word, and experience using the Web
· Regular and predictable attendance is an essential function of this job
Centrinex Offers:
· Flexible shifts Monday through Saturday
· Direct Deposit - Hourly pay plus commission
· Health, Dental, Vision & Life Insurance (first of the month after 60 days)
· A generous 401(k)
· Tuition Reimbursement
· A fun and engaging work environment
· Opportunity to grow on your own merits!
The Early Stage Delinquency Representative is responsible for communicating with customers via inbound and outbound calls for the purpose of collecting funds on delinquent accounts.
Essential Duties and Responsibilities:
· Responsible for contacting delinquent customers to recover payments.
· Makes payment arrangements with delinquent customers, and maintains a tracking schedule on each customer.
· Responsible for sending follow up emails with payment arrangements.
· Collects a minimum amount of funds during each monthly commission period as established at the beginning of each period.
· Attempts to contact and recollect returned payments on delinquent balances.
· Ensures compliance with all company and departmental policies, procedures, and guidelines.
· Maintains a clean and organized workstation.
· Flexibility to work extended hours with minimal notice during heavy workload periods.
· May be required to perform other tasks as requested, assigned, or directed.
“Centrinex prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments”.
Centrinex is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check.
Collection Agent
Collector Job In Wichita, KS
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts
*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
Collections Specialist
Collections Call Center Representative
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Work Schedule:
The earliest work schedule would start at 8 a.m.
The latest work schedule would start at 9 p.m.
We do have a need for flexibility to work Saturdays now and Sundays in the future.
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Bring your customer service skills and exceptional phone etiquette to our dynamic call center!
Right now, we are seeking Collections Call Center Representatives to join our collections team. Our energized and entrepreneurial culture is ideal for challenging your skills, expanding your experience, and growing your career. If you're experienced in collections, customer service, and/or sales, a rewarding career is just a click away! Apply today!
As a Collections Call Center Representative, you will collect unpaid/past due revenue with the overall intent to return the customer back to good standing. You will be responsible for providing respectful and courteous service on every call to create a positive experience for the customer.
Responsibilities include:
Verifying account information and updating as needed
Documenting each call
Meeting and exceeding company collections standards as well as call quality standard scores
Complying with FDCPA and state legal requirements
Providing appropriate payment options and negotiating according to language of company loan agreements
Obtaining debit or credit card data from customer and save in customer record
Job Requirements:
As a Call Center Collections Representative, you'll have opportunities to take initiative and provide solutions for challenges on a daily basis. A positive attitude, excellent communication skills, strong problem solving abilities, and sound judgment are essential for success in this role.
Specific requirements:
High school diploma or GED
6+ months of phone-based collections, customer service, or sales experience
Call center collections experience,
a plus
Data-entry experience
Successful decision making and negotiating abilities
Attention to detail and ability to multi-task
Ability to work a flexible schedule
Ability to work in a MS Windows-based environment
*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts
*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages
Invoicing Specialist
Collector Job In Overland Park, KS
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
We are looking for a motivated Invoicing Specialist I for our TreviPay Invoicing Team. This position will submit invoices into multiple billing systems for business customers with invoice exceptions and special handling needs. The Specialist must be detail-oriented and willing to work with other team members on finding solutions for TreviPay and our clients, customers, and merchants.
Job Responsibilities and Duties
· Prepare and submit invoices into multiple customer portals.
· Respond to customer/client inquiries in an accurate and timely manner.
· Administer orders, invoices, billings, payments, and requests in an organized and timely manner.
· Adhere to Standard Operating Procedures.
· Escalate urgent matters to the appropriate channels as needed.
· Enter/upload data from source documents into prescribed computer database, files, and forms.
· Respond to requests for information and access relevant files internally.
· Comply with data integrity and security policies.
· Update customer information and data in computer systems regularly.
· Manage client and customer relationships by providing top level support.
· Assist with payment application, refunds and other operations functions as needed.
· Other duties as assigned based on business needs.
The Ideal Candidate
· Ability to multi-task and make routine decisions.
· Ability to work quickly and accurately while maintaining a 1% or less error rate.
· Ability to meet deadlines.
· Positive attendance, dependability, and reliability.
· Proven ability to assess, prioritize and balance daily workload.
· Proficient knowledge of Windows applications including Outlook, intermediate Word, and Excel.
· Ability to operate office equipment such as printers, fax machines, calculators, scanners, and shredder machine.
· 10-key by touch (10,000+ ksph preferred)
What does TreviPay look like today
· A global team working towards helping our people grow and our clients thrive
· A successful and stable company that believes in finding the balance between professionalism and having fun
· A commitment to quality and our clients
Why you will love working at TreviPay
· Competitive salary
· Paid parental leave
· Generous paid time off
· Medical, dental, vision, FSA, Life/AD&D, long and short term disability
· 401K matching
· Employee referral program
At TreviPay we believe:
· in saying yes to unique and challenging requirements
· empowered team members are creative team members
· our products make the customer's day just a little bit better
· work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact *********************** to request an accommodation.
Lab Sample Collector - No experience needed
Collector Job In Wichita, KS
Job Title: Lab Sample Collector
Job Summary: Lab Sample Collector
The primary task is conducting specimen collection of urine, saliva and hair samples. Most collections are performed in one of our two Wichita offices however some traveling to client locations may happen from time to time, locations are within 90 miles of Wichita.
Other task will involve conducting online searches and customer service via telephone and/or online chat.
Qualifications:
Positive Attitude
Good people skills with an emphasis on customer service
Excellent attention to detail
Proficient in the use of computers.
Ability to work early mornings
Works well in a team environment
Valid driver's license
This position also has advancement opportunities.
The above statements are not an exhaustive list of job duties and responsibilities of this position at NATSB. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. Responsibilities of the position are subject to change as determined necessary. This position has advancement opportunities.
Sanitation Collector
Collector Job In Arkansas City, KS
* If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
AND RESPONSIBILITIES Performs a variety of unskilled manual work associated with solid waste collection.
SUPERVISION RECEIVED
Works under the general guidance and direction of the Sanitation Supervisor.
SUPERVISION EXERCISED
None.
ESSENTIAL FUNCTIONS
Essential functions of the job may include but are not limited to the following:
Collect solid waste at residences as well as city and public facilities.
Carry refuse both in containers and bundles.
Operate truck compactor and cart lift systems.
Perform maintenance on trash and recycling carts.
Clean, wash and perform maintenance on sanitation vehicle.
Cooperate with the public along the collection route.
Provide carry out service for citizens in need.
Performs other manual labor and maintenance duties as assigned.
Perform scheduled in-house maintenance, janitorial duties, mowing, etc.
NON-ESSENTIAL FUNCTIONS
Attendance at training, workshops and seminars.
Serves on various employee or other committees as assigned.
Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of equipment, facilities, materials, methods and procedures used in sanitation procedures.
Skill in operation of all listed tools and equipment.
Ability to work safely.
Ability to communicate effectively both verbally and in writing.
Ability to establish and maintain effective working relationships with employees, other departments and the public; understand and carry out written and oral instructions.
Ability to perform at a satisfactory level with limited supervision and/or assistance in job assignments.
COMMITMENT TO MISSION AND ORGANIZATIONAL VALUES
It is each employee's commitment to uphold these core values while representing the City of Arkansas City in carrying out municipal duties as public servants. These values should form the basis for interactions with the general public, with other agencies and with each other.
Mission
The City of Arkansas City strives to provide a high quality of life for its citizens by furnishing a variety of efficient services in a professional, courteous manner.
Statement of Organizational Values
We value Professional Ethics, which includes:
Honesty
Compassion
Fairness
Confidentiality
Reliability
Stewardship of resources
Respectfulness
Non-discriminatory behavior
Professionalism & personal courtesy
We value Commitment to Citizens through Customer Service, which includes:
Courteous interaction with the public
Pride & ownership
Programs that address citizen needs
A sense of urgency and responsiveness
A service-oriented approach to patrons
Listening as well as hearing
We value Commitment to Excellence, which includes:
An ability to see the big picture
A sense of pride
A commitment to employee knowledge
Employee professionalism
Accountability
Teamwork
Protection of health, safety & public welfare
A willingness to embrace change
A commitment to organizational goals
Clear communication
EDUCATION AND EXPERIENCE
High school diploma or acceptable equivalent.
CERTIFICATION(S) AND LICENSE(S)
Must possess a valid driver's license with a safe driving record as determined by the employer.
PRE- EMPLOYMENT TESTING
Components of the following pre-employment testing may be conducted and must be successfully completed by the employee:
Criminal history background checks.
Physical Capacity Profile - Level 4.
Drug screen.
Alcohol testing.
WORK ENVIRONMENT AND CONDITIONS
The work environment and conditions described here are encountered in performing the essential functions of this position. While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.
ESSENTIAL PHYSICAL FUNCTIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must meet Level 4 in Department of Labor's Dictionary of Titles - Heavy Work exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly. Involves walking, sitting, standing, climbing, stooping, crawling, kneeling, and stretching as required.
Accounts Receivable Specialist
Collector Job In Shawnee, KS
At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.
In
Global Support
, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
Job Description
The purpose of this role is to collect all monies owing to Informa within collections policies and procedures to ensure that collection targets are met and to also collect monies owing from customers who have exceeded credit limits or terms to minimize bad debts.
You must be able to maintain a caring, efficient, knowledgeable and effective interface with customers and colleagues at all times, resolve customer queries and collect payments within credit terms whilst maintaining and enhancing hard won customer relationships.
You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.
The Credit Control Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:
Ensuring customer portal is highlighted to customers when contacted
Responsible for collecting all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met
Collect monies owing from customers who have exceeded credit limits or terms to minimize bad debts
Build close internal and external relationships with Sales and customers
Responsible for ensuring all customer contact notes are entered and updated into SAP or appropriate system
Manage the outstanding sales balances falling due and contact customers to obtain payment before the event start date if applicable to your division
To resolve queries in a timely fashion and collect aged debt with a view to minimizing bad debt provision
Manage simple disputes and escalate complex disputes to the Team Leader
To achieve the monthly cash collection targets set for your specific section of accounts
Responsible for looking after any unallocated cash items sitting on your set of accounts and work with the Cash Application team to have the monies applied if you are able to gain the appropriate back up from the customer.
Responsible for providing weekly reports to the Business detailing current levels of debt if applicable for your division
Provide/complete necessary documentation to customers to ensure the payment can be processed (vendor request forms, W9, W8, residency forms, tax exempt certificates, withholding tax certificates, etc.)
Qualifications
Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
Proficient skills in Excel, Word and Outlook are essential
Remain approachable under pressure
Knowledge and ability to use relevant internal systems
Act with integrity, tact and diplomacy
Work as part of a team
Ability to complete a variety of related tasks
Pro-actively solve problems
Excellent Customer Service skills
Good time management skills
Ability to be flexible within role
Excellent oral and written communication skills
Good knowledge and understanding of all Credit Control processes and best practice
Additional Information
The pay range for this position is $18-20 / hour depending on experience.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our Benefits include:
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job
here
.
This post will expire on 04/25/2025
Collections Specialist
Collector Job In Lenexa, KS
Full-time Description
Position Overview & Responsibilities: This temp-to-perm role involves managing and securing payments from an assigned customer base, focusing on timely collections and adherence to policies. This position is on-site in Lenexa, Kansas, with the potential for a hybrid schedule when converted to a permanent employee. Local candidates only. The collector will:
Make daily high-volume outreach through emails and calls to customers with past-due balances.
Report non-compliant customers to management and maintain an over 90% A/R at 3%.
Pull daily aging reports and document collection efforts, including payment status and resolutions.
Communicate professionally with both internal and external customers.
Provide support to other departments as needed and respond quickly to credit hold issues.
Monitor a shared A/R Credit Department inbox and perform additional tasks as required.
Requirements
3-5 years of B2B collections experience preferred.
High school diploma required.
Strong multitasking, communication, and customer service skills.
Proficiency in Microsoft Office (Excel, Outlook).
Prior experience successfully working remotely is a plus.
Collections Specialist
Collector Job In Overland Park, KS
Full-time Description
Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office.
Position Overview:
We are currently seeking a talented Collections Specialist to join us at our corporate headquarters in Overland Park, KS. This role will be part of the Accounts Receivable team and will primarily be responsible for collecting and applying payments across multiple subsidiaries. The person who will be successful in this role will enjoy working for a growing company, leveraging technology to achieve efficiency, and collaborating across departments to achieve collections goals. This position will work closely with the Collections Supervisor and will report directly to the Collections Manager.
Key Responsibilities:
Own collections outreach (via email and phone) for a portfolio of customers in accordance with the established process
Work in tandem with the Collections Manager to suggest and implement process improvements
Monitor A/R Aging report and follow up on past due invoices as needed
Ensure payments are received in a timely manner
Maintain accurate collections notes on all accounts in Salesforce/NetSuite and other applicable systems
Leverage customer portals to track status of payments
Maintain a proactive approach to reduce outstanding receivables by anticipating and addressing potential payment delays before they become past due
Prepare and send account reconciliation statements to customers and work with them to resolve any discrepancies or issues
Perform research and answer customer inquiries to resolve invoice discrepancies in a timely manner
Escalate collection accounts internally and externally per the established guidelines
Collaborate with Client Services on customer accounts, including escalations and other issues as they arise
Pull invoice copies and collections activity logs to submit to third party collections agency for delinquent accounts
Manage/Monitor effective suspension and reactivation of services for customer accounts
Work with internal teams to resolve invoicing issues to drive cash flow
Assist in identifying accounts that may need to be written off or escalated to legal action
Work on special projects as assigned by the Collections Manager
Other duties as assigned by management
Requirements
Qualifications:
Bachelor's Degree in Accounting or Finance preferred, but not required
2+ years of experience with B2B collections (end to end process) preferred
Working knowledge of AR processes
Ability to communicate professionally and effectively with customers, using a blend of a customer service and collections mindset to achieve success
Ability to identify and flag when an account may need to be escalated outside of normal processes
Comfort handling changing priorities and unexpected circumstances
Excellent time management skills with a proven ability to meet collections targets
Must be comfortable using technology
Collector I
Collector Job In Overland Park, KS
Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics!
Role Let's get you a few more details on what you would do here! The role of Collector is a pretty big deal; you'll be ensuring our members have an experience that involves our 4 Pillars of service: engaging with your members, having their needs evaluated , being educated and providing an enriching interaction!
Whether in person, on the phone or via email, we strive to create an amazing experience for every member & team member in the departments we serve; every interaction, every time. Most importantly, we are looking for a Collector with a heart for helping people . After all, our goal is to win Kansas City and make it a better place to live, work and bank!
The Collector is responsible for contacting our members in an effort to assist them in resolving their negative, delinquent or defaulted accounts. Your efforts will help us maintain a financially sound loan portfolio through delinquency control and loss recovery. When reaching our members, whether through phone calls, collection letters or in-person interviews, you will strive to help them better their financial lives.
R OLE & RESPONSIBILITIES
Interview members to determine reason for delinquency. Take appropriate action to resolve the account, which may include loan modifications or loan workouts
Counsel members concerning their financial obligations, advises of options & solicits agreements of payments
Respond to member inquiries by phone and in person, which could include:
Requests to transport collateral out-of-country
CPI claims
GAP and other dealer-sold insurances
NADA values
Address update
Recommend further action as deemed necessary (i.e. repossession, legal action, foreclosure, referral to collection agency)
Demonstrates judgment and discretion within the framework of all applicable regulations and policies
Monitor and process loan payoff information and provide this communication to dealerships, insurance companies and all appropriate parties in an accurate and timely manner
Complies with applicable laws & regulations, including but not limited to:
Bank Secrecy Act
USA Patriot Act
Office of Foreign Assets Control
Ensure member files are kept updated and complete; all required documents are filed
Assist other departments & branches, as needed
Provide support for others in the Collections department
EDUCATION, EXPERIENCE AND SKILLS
High school diploma or GED required
1-12 months of similar or related experience
Since we want to create an amazing member and team member experience, we need you to have a heart for helping people and be ready to support a like-minded team! To achieve that, we'd love to see someone who has these skills:
Other Skills
Strong telephone skills, verbal and written communication skills
Intermediate knowledge of Fair Debt Collections Practices Act.
Proficient in 10-key and typing
Proficient in posting cash receipts and processing refunds
Proficient in Microsoft Office Applications (Word, Outlook, Excel) and Internet Explorer
So that's a little bit about what we're looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city's #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out!
Culture Expectations:
Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example.
Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well among Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position.
Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization's responsibilities and is able to apply and share learning.
Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction.
So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package!
Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Mazuma participates in E-Verify.
Collection Representative Job Openings (Full-Time & Part-Time)
Collector Job In Wichita, KS
COLLECTIONS REPRESENTATIVE JOB OPENINGS
Join our team and grow with us! We need collections representatives to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.
If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.
This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
Utilize various contact technology and recovery strategies to locate right parties
Understand the customers situation and identify best means of payment plan
Negotiate payment terms with empathy, tact, and professionalism
Make outbound and receive inbound calls
Follow all required scripts, policies, and procedures
Respond effectively to common challenges to collection calls while discussing means of resolving open accounts
Meet monthly goals and perform other assigned duties
Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem solving and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused and self manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.