Home Care Billing Manager
Collector Job 38 miles from Joliet
About Our Company
Home Care
Powered by AUAF
is a fast growing, non-profit organization providing non-medical, in-home services for over 30 years. Our mission is to provide quality, in-home service that will allow seniors to live comfortably and independently in the familiarity of their own home.
About the Position
The Medical Billing Manager works in a fast-paced environment, ensuring billing and claims are accurate, timely, and meet the requirements of MCOs and the IDoA. The Billing Manager needs to be an expert on all areas of Billing from client referrals and intake to resolving rejected claims. This position is responsible for the training and work of a team of Billing Associates and works closely with the Controller. The Medical Billing Manager reports to the Chief Compliance Officer.
Responsibilities
Develop, maintain and monitor all billing procedures
Follow up on all receivable balances
Monitor write-offs with the objective of minimizing these losses
Reconcile claims/accounts to complete resolution
Prepare monthly billing reports for Director/Accountant
Coordinate with Accounting on accounts receivable.
Monitor assigned accounts to ensure maximization of collection dollars
Ensure client information is correct for insurance networks
Maintain contact with all MCO and IDOA representatives
Supervise all billing staff to ensure accuracy, efficiency, and timeliness of claims
Actively pursue all non-payments identifying the cause and providing a resolution
Process monthly billing for IDoA through IDoA web portal (eCCPIS)
Processes monthly billing for managed care organizations through insurance company or other billing web portals
Payment posting from both insurance and patient
Serve as liaison between IDoA, insurance companies and AUAF regarding any billing issues
Insurance eligibility and benefit verification
Delegate responsibilities to employees while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Actively participates in team initiatives and in team status meetings
Use and train employees to use IDoA and MCO web portals (PSS, TTP, and MCO specific sites)
Client agreements, authorizations, & verifying eligibility
Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
Understands and actively promotes all AUAF and IDoA regulations and standards
Follow all IDoA and AUAF policies and procedures
Other duties as assigned
Qualifications
Required
Bachelor's degree and a minimum of 3 years of healthcare-related experience in billing and collections
Certified Coding Specialist (CCS) from accredited program recommended
Knowledge with CMS 1500 Billing Forms, electronic billing, EOBs, claims
Experience working with all types of insurance- Commercial, Medicare, Medicaid, etc.
Ability to read and understand the information provided on EOB's, remittance advices, and other insurance correspondence
Knowledge of ICD-10 billing
Ability to work in a group and independently with little supervision
Strong knowledge of Microsoft Office: Excel, Word, Outlook
Highly organized, detail-oriented individual who has the ability to manage multiple tasks in a fast-paced environment
Demonstrated understating of the medical billing industry
Authorized to work in the United States
Pass state required background checks
Preferred
College degree
Speaks a second language
Training
Complete IDoA required Homecare Supervisor Training (HOST) within 90 days of employment
Complete 24 hours of in-service training on aging related subjects within each calendar year
Complete additional training as assigned by AUAF management
Required Skills
Proficient in Microsoft Office (Excel, Outlook, Word) and data entry
Exceptional communication and interpersonal skills
Excellent customer service
Superior organization, time management, and attention to detail
Manage large amounts of data
Explain and resolve detailed issues with multiple variables
Meet strict deadlines under pressure
Exceptional math skills
AUAF is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity, and reasonable accommodations for people with disabilities
Strategic Account Specialist
Collector Job 19 miles from Joliet
Amphenol Fiber Optic Products is looking for a Strategic Account Specialist to act as the primary contact for post-sales activities for some of our strategic accounts. They will manage all aspects of customer service account management, including: PO processing and order management, expediting and escalating, credit issues, pricing management, reporting, and assisting with demand planning activities with operations (Mexico, Vietnam & China).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinates all aspects of the customer account related to order fulfillment
Guardian of Customer Experience: Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Regularly monitors customer reports and works with appropriate internal teams to support
Acting as liaison between the customer and all company departments, driving escalation, solution development and continuous improvement in processes. Communicates business relevant information and provides structured feedback to Management
Provides superior day-to-day customer service from order entry thru expediting, backlog monitoring, delivery coordination to complaint resolution
Responsible for maintaining Customer Service Excellence, including high responsiveness to inquiries and basic technical support via email or phone, and accuracy and comprehensive responses and proactive communication to ensure customer is well informed
Accountable for material delivery performance, gathering lead time expectations and forecast information for review by planning, analyzing potential recurring delivery delays, and initiating safety stock discussions with Sales, Management, Supply Chain and Product Management
Tracks sales activities and projects and develops relationships within the customer account to drive revenue, collaborate with the Sales team and Industry Segment
Monitor and oversee activities related to pricing, forecasting, operational support and delivery and inventory levels; identifying trends to improve service quality, and drive corrective actions as needed
Identify risk regarding ability to meet forecast growth and customer demand; take appropriate steps to a resolution and escalate situation
n.Independently generates reports for daily transactions, service level monitoring and sales tracking. Offers custom reports to customers based on account needs.
QUALIFICATION
BA Degree (preferred) and 5+ years experience managing accounts in a customer service capacity with strategic accounts. Preferably for a global manufacturing business. Fiber Optic cable experience a big plus!
Excellent verbal and written communication skills with strategic accounts, focusing on proactive and timely communication
Able to provide positive professional service through all levels of communications, also in challenging situations and escalations
Strong customer focus and relationship-building skills.
Structured, organized, and detail-oriented with the ability to multitask on large projects.
Independent and self-driven, while working in a team environment.
Able to take ownership of strategic accounts and take initiative to drive improvements
Ability to identify problems that need resolution, propose solutions, and escalate.
Computer proficient with Excel (pivot, charts, formulas) Word, Outlook, and PowerPoint (MS Office)
Ability to work outside or normal work hours, as needed.
Senior Billing Coordinator
Collector Job 30 miles from Joliet
Ranking: AmLaw50
Senior Billing Coordinator
Environment: Eite 3E
Salary: $80,000 - $120,000 Depending on Experience, with Overtime and additional BONUS
Onsite Logistics: Hybrid
Ou client has a global team of 2,500 talented professionals regularly helps clients meet high-stakes challenges, solve complex problems and achieve key goals. These colleagues work together across a global office network including Boston, Chicago, Hong Kong, London, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Tokyo, Los Angeles and Washington, D.C.
With an international presence, they focus on several key industries, including private equity; asset management; life sciences and health care; investment banking; technology, media, and telecommunications; and consumer and retail. Their clients include global industry leaders, financial institutions, investment firms, private equity firms, hospitals and healthcare organizations, educational institutions, and individuals.
Overview
The Senior Billing Coordinator manages the unbilled and billed inventory for a portfolio of top revenue-producing clients and lawyers. This includes producing invoices for clients with complex billing arrangements, complying with applicable collection policies, and adhering to outside counsel guidelines.
Essential Functions
Manage the billing process for a select portfolio of high profile lawyers/clients including detailed knowledge of applicable client terms, discount arrangements and lawyer and client preferences.
Ensure Client guidelines are documented, updated and complied with
E-billing issues are identified and promptly resolved, including addressing rejected invoices as well as working with attorneys and their secretaries to obtain LEDES IDs
Manage the unbilled inventory as well as any billed invoices that require revision for the assigned group of lawyers/clients:
Make recommendations for write-offs of aged balances where appropriate
Ensure partners are achieving their billing incentives and the firm's billing target
Keep matter arrangement coding current, including transactional codes and estimated bill dates
Submit write-offs over $10K for approval
Update proforma statuses and finalize invoices by firm process
Clear Bill on Account (BOA)
Account Representative
Collector Job 30 miles from Joliet
LaSalle is partnering with a global organization to hire Account Representatives. In this role, you'll learn the full sales cycle-from finding new leads and setting up meetings to conducting demos and helping close deals. This is a great opportunity for anyone eager to start a career in sales, gain hands-on experience with prospecting, and be part of the deal-closing process!
Account Representative Responsibilities:
Find new leads through outreach methods like cold calling, email, and social media
Qualify leads and conduct introductory meetings with potential clients, guiding them through the sales journey
Build and manage a sales pipeline to reach your targets
Account Representative Requirements:
Bachelor's degree
At least 6 months of B2B sales experience
Familiarity with cold calling and lead prospecting
Are you looking to jump-start your sales career and gain end-to-end sales experience? This role offers a clear path to becoming an Account Executive in as little as one year. Apply today!
Thank you,
Renee Eason
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
LNSR
Oracle Cloud AR Specialist
Collector Job 30 miles from Joliet
Hi,
Greetings From Mastech Digital!
We have multiple roles with our client, Please let me know if you will be interested in the below-mentioned role.
Kindly connect at your earliest convenience to discuss further. Direct: **************/ ************
Notes for below need: Relationship role and client is willing to interview and start someone ASAP. Urgent need.
In case you are not interested please help share some referrals and we would provide a good referral fee as per company policy.
Title: Oracle Cloud AR Consultant
Duration: Long term
Location: Chicago ,IL
(ONLY W2)
:
Job Description:
We are looking for an Accounts Receivable specialist who has experience with Oracle AR integrations and implementing Oracle for O2C process with numerous legacy OMS.
Responsibilities:
Analyze business processes and identify opportunities for improvement using Oracle functionalities.
Collaborate with stakeholders to gather and document business requirements.
Design, configure, and implement Oracle solutions to meet business needs.
Develop and execute test plans to ensure the quality and reliability of Oracle systems.
Provide ongoing support and troubleshooting for Oracle applications.
Collaborate with technical teams to ensure seamless integration of Oracle systems with other business applications.
Stay up-to-date with the latest Oracle technologies and industry best practices.
Act with integrity, professionalism, and personal responsibility to uphold the firm's respectful and courteous work environment.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field.
Completion of at least one Oracle AR implementation/integration
Proven experience as an Oracle Business System Analyst or in a similar role.
In-depth knowledge of Oracle modules, such as Oracle E-Business Suite, Oracle Fusion Applications, or Oracle Cloud.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a team environment and collaborate with cross-functional teams.
Oracle certification is a plus.
Medical Billing Specialist
Collector Job 43 miles from Joliet
Medical Billing Specialist is responsible for accurately processing medical claims, ensuring timely reimbursements, and maintaining compliance with insurance policies and regulations. This role requires strong analytical skills, attention to detail, and determining verification of insurance and request of referrals.
Key Responsibilities:
• Prepare and submit medical claims to insurance companies and government payers.
• Verify patient insurance coverage and eligibility.
• Determine rejections, process the corrections and re-bill.
• Maintain accurate documentation.
• Generate reports related to billing, collections, and accounts receivable.
• Communicate with patients and insurances.
Required Qualifications and Skills:
• High school diploma or equivalent, Associate's Degree preferred.
• Certification in medical billing and coding (CPC, CCS, or equivalent)
• Minimum 3 years of experience as a Medical Billing Specialist or in a similar role.
• Proficiency in medical billing software and electronic health records (EHR) systems.
• Strong knowledge of CPT, ICD-10, and HCPCS coding; differentiating between Medicare and private insurances, Medicare part A and B, HMO/PPO insurance, primary and secondary/supplemental insurance.
• Good computer skills, including Excel.
• Familiarity with insurance policies, claim procedures, and reimbursement guidelines.
• Excellent attention to detail and problem-solving skills.
• Strong organizational and communication abilities.
• Experience working with billing software.
E-Billing Coordinator
Collector Job 30 miles from Joliet
Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.
Foley & Lardner LLP is currently seeking an Electronic Billing Coordinator to join our team! The Coordinator is responsible for handling, implementing, and resolving the electronic billing (e-billing) for the firm. As a member of the Client Billing & Collections team, this person will work closely with the Electronic Billing Supervisor on process improvements and will lend support to a national structure to handle the firm's e-billing operations.
Responsibilities
Manage and monitor invoice submissions/resubmissions and invoice statuses within the eBillingHub as well as various direct submits on ebilling platforms
Monitor, track, and resolve invoice rejections for resubmission in a timely manner by collaborating with partners, billing teams and clients
Ensure billing rates for electronically billed clients are timely and accurately submitted and approved in the various electronic billing systems used by firm clients
Address questions and issues that arise with respect to electronic billing from individuals firmwide as well as from clients
Implement electronic billing firmwide within various electronic billing systems, including set ups in billing system and eBillingHub
Review newly opened electronically billed matters to ensure that all relevant electronic billing information, including client matter ID's, are properly entered into billing system so that invoices are ready to be approved. Follow-up with the billing teams, clients, partners, assistants and/or practice team assistants as appropriate to obtain the required information
All other duties as assigned or required
Qualifications
High School Diploma or equivalent required; Associates Degree or Bachelor's Degree in related field preferred
Minimum of one (1) year of law firm billing or e-billing experience required
Experience in other areas of accounting and finance such as AP/AR, collections, cash application, etc. preferred
Experience working with electronic billing systems preferred. Such systems include, but are not limited to, eBillingHub, Legal Tracker, CounselLink, Brightflag, etc.
Familiarity with Intapp products or equivalent preferred #LI-Hybrid
Pursuant to the Illinois Equity Pay Act the salary range for this Chicago based position is between $56,900 - $92,900. These figures represent the full compensation range of this position. The actual offered amount will be determined based on the following factors: education, experience, geographic market, and internal pay equity at Foley.
Billing Coordinator - 3089128
Collector Job 30 miles from Joliet
Job Title: Billing Coordinator
Salary/Payrate: $75K-$83K annually and AWESOME benefits!!!
Work Environment: Hybrid (2 days WFH after initial traiing period)
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: $500.00
JOB DESCRIPTION #LI-KK1
THE OPPORTUNITY:
As a Billing Coordinator, you are responsible for all aspects of drafting and finalizing client invoices for a group of dedicated attorneys.
THE DAY-TO-DAY:
Coordinate with Partners, Attorneys and Secretaries to manage time entries and edits, adjustments, write-downs, rate management and bill posting.
Work directly with e-billing team to ensure that invoices that require electronic invoices are submitted timely.
Preparation and processing of high quality invoices. Prepare invoices in customized formats as required by clients and Partners. Perform override calculations and changes. Initiate requests for supporting documentation and review for accuracy.
Help to coordinate follow up on outstanding WIP and receivables. Work with assigned Partners to actively address aged unbilled fees and costs.
Assist Collections team with identification and reconciliation of payments received.
Provide basic financial data and analysis.
Work with billers and attorneys in other offices as needed.
YOU HAVE:
College degree preferred or equivalent work experience
3-5 years of legal billing experience
Experience with Aderant strongly preferred
Proficiency in basic Microsoft Office
Excellent oral and written communication skills
Ability to prioritize effectively
Collections Specialist
Collector Job 30 miles from Joliet
Your role: * Working with various commercial insurnace payers to resolve claims and denials. * Escalating payor issue trends for leaderships consideration along with possible solutions. Providing daily follow-up on insurance correspondence to ensure claim payments are made in a timely manner.
* Developing and maintaining updates for any problematic payers and assisting in identifying, evaluating and developing systems/procedures to address issues.
* Determining patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements) and reading eligibility of benefits, to determine claim processing by insurance carriers.
You're the right fit if:
* You've acquired 2+ years of experience in revenue cycle, specifically within reimbursement services, medical billing, insurance verification, collections or medical accounts receivable.
* Your skills include knowledge of insurance payers, including Medicare, Medicaid, Blue Cross Blue Shield and commercial plans. You have the ability to navigate through various systems to pull information. Experience with Soarian is a plus.
* You have a high school diploma or GED (required).
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
* You're a strong verbal communicator with both internal/external partners
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA and Chicago, IL is $23.00 to $37.00 hourly.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Billing Coordinator
Collector Job 28 miles from Joliet
Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 600+ team members across 10 locations nationally, the company's commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact in the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond.
USM is looking for purpose driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization.
Position Overview: Under the general direction of the Billing Manager and/or the Controller, Billing & Customer Service Coordinator will be responsible for compiling, organizing, reviewing and completing records and documentation related to scrap deliveries. The individual will aid and support the billing team in ensuring accurate and timely invoice generation. The role will also support needs and tasks associated with administrative and monetary functions covering the Recycling Center
Reporting Structure: Reports directly to the Billing Manager & works in conjunction with recycling center, billing, shipping and marketing teams.
Primary Objectives:
Manage and execute opening and closing responsibilities related to the recycling center
Maintain recycling center related reporting, process commercial account payments
Compile and manage billing related documentation, communicate with consumers
Review and evaluate billing weight variances
Complete, update and post shippers; finalize billing
Summary of Job Responsibilities:
Oversee, support ATM activity and assist customers as needed
Populate and maintain recycling center reports
Reconcile transactional activity, prepare commercial payments, track petty cash
Monitor the billing inbox and retrieve all available and applicable weight tickets
Validate weights shipped against weights received and question large variances
Access online portals to retrieve consumers' weight tickets and use them to finalize deliveries
Scan and save invoices, shippers and corresponding scale tickets
Review export-related documentation to ensure accuracy, check pricing
Update and review shippers, prepare transactions for posting
Ensure a seamless posting process, address errors and posting failures
Correspond and collaborate with both internal and external stakeholders
Other miscellaneous duties as assigned
Required Characteristics:
High School diploma or equivalent - preferred
Work experience in a professional setting - preferred
Capacity to learn and retain complex information, terminology, policies and procedures
Ability to prioritize, multi-task and organize to help meet established deadlines
Propensity to successfully work independently or within a team setting
Ability to fulfill flexible scheduling requirements as determined by organizational needs
Work Hours & Scheduling:
Full-time role, 40+ hours per week
Physical, onsite presence required
Role requires active participation in month-end close processes
We strive to demonstrate our Core Values in all positions at USM:
Trust ● Commitment ● Loyalty ● Passion ● Performance ● Service ● Performance
USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Medical Billing Manager
Collector Job 39 miles from Joliet
Principal Duties and Responsibilities: * Complete monthly billing within five (5) business days for all entities and locations. * Manage 10+ member billing team performance including setting regular goals, setting productivity standards, carrying out performance evaluations and recommend necessary actions * Run weekly staff meetings * Supervise the billing operations * Insurance eligibility and authorization * Preparing claim for submission (including coding) * Address and resolve coding-related billing issues by consulting with other departments (techs, nurses, clients) to clearly understand patient's records * Train, allocate work, and resolve problems among billing personnel * Submit billing to insurance and facilities * Posting payments * Responsible party billing * Rejections, denials, appeals, resubmissions * Reimbursement management * Identify opportunities for insurance credentialing * Related to medical record request and CERTs * Work closely with All-Stat's Finance Dept to project go-forward staffing needs * Conduct new employee interviews. * Spearhead cross-training of billing employees * Carry out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff * Carry out audits of current procedures and processes, billing operations improvements and coordinate necessary actions * Ensure quality and appropriate trainings are provided to newly hired and existing billing staff through effect supervision and coordination of the training process, and by adhering to established company standard operating procedures * Collaborate with other departments (including Client Services and Operations) to get and analyze additional information about patients to be able to record and process billing effectively and spearhead opportunities for process improvements * Ensure the billing activities follow payer, State, and Federal requirements, regulations, and guidelines * Remain updated on billing and coding standards and regulations * Remain updated on HIPAA and all other health information management issues and regulations * Comply with medical billing and coding policies and guidelines * Report all department concerns and issues to the Director of Revenue for prompt necessary action. * Partner with Compliance Department over all billing activities including participating in internal and external audits. Work Experience Requirements * Experience with radiology billing * Proven ability to perform strategic planning and priority setting for a billing department * Proven track record for improving process efficiencies and solving problems * Strong leadership skills with an ability to motivate 10+ direct reports * Detail oriented. * Excellent communication skills both written and verbal, and internal personal skills. * Excellent analytical and problem-solving skills. * Ability to manage multiple projects concurrently * In-office position, this is a non-remote role Preferred *
Experience with Mobile Radiology billing * Experience invoicing both Medicare part A and part B Compensation: (Based on experience): Range from $65k - $75k Benefits: * Medical, Dental, 401k Benefits Package * PTO * Long-Term Disability and Life Insurance * Overtime Opportunities
Collections Specialist (Accounts Receivable)
Collector Job 18 miles from Joliet
Why Work for KeHE? * Full-time * Pay Range: $15.72/Hr. - $26.50/Hr. * Shift Days: , Shift Time: * Benefits after 30 days * Health/Rx * Dental * Vision * Flexible and health spending accounts (FSA/HSA) * Supplemental life insurance * 401(k) * Paid time off * Paid sick time
* Short term & long term disability coverage (STD/LTD)
* Employee stock ownership (ESOP)
* Holiday pay for company designated holidays
Overview
Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!
Primary Responsibilities
The Collections Specialist monitors the aging of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis. They accomplish monthly team productivity goals and currency objectives.
As with all positions at KeHE, we expect all actions will be consistent with KeHE's Mission, Vision and Values.
Essential Functions
DUTIES, TASKS AND RESPONSIBILITIES:
* Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis.
* Establish or maintain account reconciliations using an analytical approach and present effectively.
* Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
* Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
* Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
* Accomplish monthly team productivity goals and currency objectives.
* Other duties and projects as assigned.
Minimum Requirements, Qualifications, Additional Skills, Aptitude
SKILLS, KNOWLEDGE AND ABILITIES:
* Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables.
* Ability to coordinate and prioritize a high volume of work and meet pressing time requirements.
* Requires broad conceptual judgment, initiative, and ability to deal with complex A/R aging.
* Must perform all functions in a self-driven manner with a positive and customer service focused attitude.
* Ability to interact with a diverse group of individuals and contribute to a collaborative work environment.
* Knowledge of collection procedures, policies and standards are essential.
* Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
* Ability to communicate effectively both verbally and written.
EDUCATION AND EXPERIENCE:
* High school diploma or general education degree (GED) required.
* Bachelor's degree in finance, accounting, or other business-related fields preferred.
* At least 1 year of experience in accounts receivable/accounts payable required.
* Experience with customer service, transportation systems, proof of delivery, shortages, damages and deduction resolution a plus.
Requisition ID
2025-26121
Equal Employer Opportunity Statement
KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.
Revenue Cycle Collections Specialist
Collector Job 43 miles from Joliet
USA Clinics Group is seeking an experienced and highly detailed Revenue Cycle Collections Specialist to join our Revenue Cycle team! The Revenue Cycle Collections Specialist is the primary source for managing patient's delinquent accounts including sending patients to collections. This position will hold the responsibility of arranging repayment agreements with the patient and assisting in other parts of the billing office as needed.
Only candidates able to commute to the jobs on-site location (Northbrook, IL) Monday through Friday 5 days a week will be considered. Remote work is not an option.
Pay: $23-$30/hr
Responsibilities
Contacts insurance carriers regarding claim status, denials, underpayments, and recoupments
Be able to read and understand insurance eligibility and benefits
Research & resolve outstanding claim issues and patterns
Submit Appeals for Denied Claims
Submit Medical Records and other documentation requests to insurance
Ability to work on 40+ denied claims per day on the phone and provider portals
Performs additional duties as assigned
Requirements
Required
2 or more year's previous experience in medical collections
Ability to read and understand insurance remittance including denial and remark codes
Ability to understand the remittance denial codes and get claims reprocessed
Preferred
Experience with Aetna, BCBS, UHC, Medicare, and Medicaid denials
Experience with multi state insurance denial collecting
Experience using Excel
Experience with denials for Varicose veins, and/or Dialysis
Familiar with provider portal eligibility and claim tools. Example: Availity, Navinet
Strong personality and willingness to rebuttal with insurance claims representatives to overturn denials
Exceptional customer service and phone etiquette
Benefits
Health insurance with dental and vision
PTO with sick time
401k & match
Advancement opportunities
Post Acute Billing & Revenue Coordinator
Collector Job 20 miles from Joliet
Full-time Description
The Post-Acute Billing & Revenue Coordinator is responsible for overseeing the billing and revenue cycle management for post-acute care services, which includes Home Health, Home Infusion and Skilled Nursing Facility. This role ensures accurate and timely processing of claims, reconciliation of payments, and compliance with regulatory requirements. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively with various departments to optimize revenue and ensure financial efficiency.
FTE & Shift: 1.0 FTE (Full-Time) | Days
Location(s): Three days a week in Kankakee at Miller Healthcare & Two days at the Home Health office in Peotone.
Essential Duties
Billing & Claims Management: Prepare, review, and submit accurate claims for post-acute care services to insurance providers, Medicare, and Medicaid. Address and resolve any claim denials or rejections.
Revenue Cycle Oversight: Monitor and manage the revenue cycle process from patient intake through payment, including billing, collections, and patient account management.
Compliance: Ensure compliance with all federal, state, and payer-specific regulations and guidelines. Stay current with changes in healthcare billing and reimbursement policies.
Financial Reporting: Generate and analyze reports on billing, collections, and revenue trends to identify areas for improvement and ensure financial performance targets are met.
Patient Accounts: Manage patient accounts, including billing inquiries, payment plans, and resolution of account discrepancies.
Coordination: Collaborate with clinical and administrative staff to obtain necessary documentation and information required for billing and revenue cycle processes.
Training & Support: Provide training and support to staff on billing procedures, coding practices, and revenue cycle management best practices.
Non-essential Duties
Assist with special projects related to billing and revenue cycle management as needed.
Participate in departmental meetings and contribute to process improvement initiatives
Requirements
Preferred Experience
Preferred Experience Requirements: (EHR) systems, Epic, PointClickCare, and CareTrend.
Medical billing and revenue cycle management, preferably in a post-acute care setting. Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Required Licensure/Education
High School Diploma
Preferred Education
Associate's degree in Business Administration, Healthcare Administration, Accounting, or a related field.
Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) preferred
Employee Health Requirements
Exposure/Sensory Requirements:
Exposure to:
Chemicals: N/A
Video Display Terminals: Average
Blood and Body Fluids: None
TB or Airborne Pathogens: None.
Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Training/presentations, telephone communication, facilitating meetings.
Vision: Read computer screens and printouts, memos, communications, documentation, and literature.
Smell: Sensitivity and recognition of odors derived from various cleaning processes, odors generated from malfunctioning equipment.
Hearing: Telephone communications, meetings, and equipment operating characteristics.
Touch: Writing and computer entry, filing.
Activity/Lifting Requirements:
Average Hours per Week: 40
Shift: Days
Percentage of time during the normal workday the employee is required to:
Sit: 55%
Twist: 0%
Stand: 20%
Crawl: 0%
Walk: 20%
Kneel: 0%
Lift: 0%
Drive: 5%
Squat: 0%
Climb: 0%
Bend: 0%
Reach above shoulders: 0%
The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Occasionally
Up to 20 lbs: Not Required
Up to 35 lbs: Not Required
Up to 50 lbs: Not Required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
None
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 240
Twist: 0
Stand: 20
Crawl: 0
Walk: 10
Kneel: 0
Lift: 0
Drive: 5
Squat: 0
Climb: 0
Bend: 0
Reach above shoulders: 0
Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs.
Pushing &pulling Normal weight:
Fine Manipulation: Computer keyboard and mouse.
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards:
Environmental Factors (Time Spent):
Inside hours: 8
Outside hours : 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere:
Special Hazards:
Protective Clothing Required: None
Salary Description $17.31/hr - $20.29/hr
Remote Commercial Collector Needed ASAP
Collector Job 34 miles from Joliet
We are a family-owned Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.
AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.
Skills:
Good written, verbal, listening and phone communications skills
Problem solving and negotiation skills
General computer skills with the ability to type
Ability to work in a fast-paced environment
Ability to maintain composure with difficult debtors
Ability to handle a high-volume inventory
Key Responsibilities:
Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
Accept payment by credit card, check by phone/fax/email
Negotiate settlement within prescribed guidelines
Provide account updates to clients as needed
Locate businesses and individual owners through skip tracing techniques
Meet and exceed monthly recovery goals
Qualifications:
Proven experience in debt collection, preferably in the Commercial sector.
Strong negotiation and communication skills.
Ability to handle difficult conversations and remain professional under pressure.
Proficiency in using collection software and Microsoft Office Suite.
Benefits:
Competitive salary and performance-based bonuses
Health, dental, and vision insurance
Flexible paid time off and holidays
Short-term disability
Life insurance
AD&D insurance
Collections Specialist
Collector Job 23 miles from Joliet
Servpro Team Nichols - Collections Specialist & A/P Clerk
Are you a skilled negotiator?
Then, don't miss your chance to join our Franchise as a new Collections Specialist & Accounts Payable Clerk. In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our franchise is seeking someone who is great on the phone, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then,
you
may be our perfect
hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities:
Monitor all accounts to identify outstanding debts
Contact insurance companies and/or customers to ask about overdue invoices
Use proactive measures to ensure timely payments
Maintain collection notes in QuickBooks and proprietary software
Create and maintain collection activity logs and present weekly progress to Office Manager
Complete accounts payable activities
Position Requirements:
2+ years of experience with collection activities
Knowledge of billing procedures and collection techniques
Understanding of the Fair Debt Collection Practices Act (FDCPA)
Outstanding verbal and written communication skills
Professional phone etiquette
Negotiation and problem-solving skills
Experience with QuickBooks is a plus
High school diploma, Associate's Degree is a plus
Ability to successfully complete a background check subject to applicable law
Please send your resumé to *****************************
Picture yourself here fulfilling your potential.
At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Commercial Collector Specialist (Remote)
Collector Job 31 miles from Joliet
ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Brown and Joseph is seeking a Collections Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency on non-paying debtors
Work closely with Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota's
Job Requirements:
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
Critical Thinker
Basic Math and Writing skills
SalesForce.com experience a plus
Strong attention to detail and goal oriented
Ability to deescalate adverse situations
Strong interpersonal, communication and organizational skills
Dependability
Compensation and Benefits:
$17-19 per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Hospital Collection Specialist - Monthly Bonus Eligible
Collector Job 36 miles from Joliet
Job Details Chicago Behavioral Hospital - Des Plaines, IL Full Time $22.00 - $26.00 Hourly DayDescription
JOIN OUR TEAM AS A HOPSITAL COLLECTION SPECIALIST!
Monthly bonus eligible!!! Onsite with many opportunities for advancement!
Schedule: M-F, 8a-4:30p
Your Work Matters
How will you make a difference?
The Hospital Collection Specialist is a multi-task position that covers all the main functions of the business office. Specialist are assigned to one facility. The following tasks include: Contacting carries for follow up to collect on unpaid facility claims in a timely and accurate manner, submit account corrections and adjustments, denial management, payment variance management, and appeal submissions when required. Works with management to identify trends and address root causes of issues in the A/R. This position involves collaboration with other team members and departments, communication is essential in this role as account resolution must occur within a timely manner. Familiarity with the following insurances is key; Commercial, Managed Care, PPO/HMO, Managed Medicare, Managed Medicaid, Traditional Medicaid/Medicare.
Job Related Skills
Understanding of third-party payor rules and regulations.
Ability to read UB04 forms.
Able to read and understand an EOB.
Can take the necessary action for account resolution in accordance with established federal and state regulations.
Can verify benefits via online portal or over the phone.
Understand payor contracts and can verify the insurance company has paid correctly.
Ability to identify next steps required when a claim has been denied/rejected.
Excellent communication is needed to document accounts accurately.
Strong organizational and communication skills
Strong ability to prioritize and efficiently manage time.
Proficient computer skills with Microsoft Office
Your Experience Matters
What we're looking for:
Education & Licensure:
High school graduate or equivalent preferred.
Experience:
A minimum of one (1) years' experience in a health care collections or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.
Additional Skill Requirements:
Knowledge of Microsoft Office including word, excel, and outlook. Competence in basic PC skills required to perform job functions. Working knowledge of basic medical terminology.
Your Care Matters
What we provide for our team:
Monthly bonus eligible
401(k) + matching
Health Insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Chicago Behavioral Hospital.
Compensation:
This is a full-time role and the expected compensation range for this role is $22-$26 an hour and monthly bonus eligible. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist!
Qualifications
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Chicago Behavioral Hospital (CBH)!
Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety.
At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital.
To learn more about CBH, visit us at: ******************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
I
ndividuals Maintaining Positive Attitude and Commitment To Service
____________________________________________________________
At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Collections Specialist
Collector Job 28 miles from Joliet
at Parts Town
Collections Specialist
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Collections Specialist (Internally know as Revenue Retriever) works closely with a portfolio of our valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. You will take payments from customers, complete account reconciliations, do account research and establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.
A Typical Day
Engaging with our valued customers through phone calls and emails to collect payments
Work closely with team members to create ways to bring in cash and future revenues
Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned
Solve problems quickly and create resolutions that bring in revenue on a regular basis
To Land This Opportunity
You are self-motivated, customer-centric and are a skilled negotiator
You have 2+ years of collections or equivalent experience
You pay close attention to detail, as far as you're concerned anything worth doing should be done right
You can proficeintly communicate with customers in english
You are able to work Monday- Friday 8am-5pm (CST)
Bonus Points if you experience with SAP or other ERP software!
About Your Future Team
As an important part of our culture, we take huge pride in having fun. We at Parts Town are passionate about celebrating anniversaries, enjoy team lunches, giving appreciation, a memorable first day warm welcome, decorate desks and most importantly, we love to spice it up by playing our teams playlists!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,632.36 - $58,380.61 annually ($20.97 - $28.06 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicant
Remote Commercial Collections LARGE BALANCE
Collector Job 30 miles from Joliet
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.
We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.
Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Vacation/PTO
No nights and weekends
Off early on Friday's
Weekly Meetings and Coaching
Weekly Contests
Responsibilities:
Understands and applies the terms of clients contracts
Notate and pursue successful resolution of defaults
Contact business owners by phone and email to resolve delinquency issues
Communicate and build trust to overcome objections and resolve the debt
Advise business owners of potential actions surrounding defaults
Ensure compliance with all laws associated with recovery
Meet daily call expectations of 100+ with accounts worked
Call debtors to secure payments on past-due accounts
Knowledge of skip tracing and asset searches preferred
Successfully manages a queue of 200+
Must have the ability to exceed daily, weekly, and monthly expectations consistently
Must follow established policies & procedures
Must take direction well and be self-motivated
Other duties as assigned
Qualifications:
High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
Excellent telephone and customer service skills
Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
This is a remote opportunity
Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About Greenberg, Grant & Richards, Inc.:
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave.
If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Paid Time Off
No nights and weekends
Off early on Friday
Flex Time / PTO
Employee Driven Culture
Salary Description $36,000 to $100,000 per year (plus commission