Billing/Settlement Specialist
Collector Job In Dubuque, IA
Now Hiring: Billing-Settlement Specialist
40-Hour work week. 8:00 AM - Noon on Friday's!
On-Site in Dubuque, IA
Foodliner Inc. an industry leader in transportation is seeking a Billing/Settlement Specialist. This candidate will work in a workflow environment, review transportation documents, create customer invoices, and create weekly driver settlements. Excellent customer service skills, attention to detail and problem-solving skills required. This is a full-time position, working 40 hours in a 4 1/2-day work week. Two-year degree or equivalent work-related experience required.
BENEFITS
Paid Time Off----80 Hours in the first year!
Medical, Dental, Vision, Short and Long-Term Disability Insurance
401K with Employer match
$50,000 company paid Life Insurance Policy
Friendly work environment
Ideal candidates will have some post-secondary education or 1-2 years of experience in an office environment. Strong computer skills, keen attention to detail, and the ability to manage a fast-paced workflow are critical to success in this position.
Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.
Customer Service
Collector Job In Des Moines, IA
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: Grocery
FLSA: Non-Exempt
General Function
Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Positions that Report to you: None
Primary Duties and Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading
or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail.
Processes Western Union orders.
Processes Western Union orders.
Sells money orders, cashes payroll, personal, ADC, and social security checks.
Sells hunting and fishing licenses.
Breaks down and puts money in utility drawers.
Signs on postal department, breaks down, and turns off postal register.
Processes paid outs.
Sends faxes for customers.
Counts the days' coupons.
Processes refunds for customers and department approved refunds.
Answers the telephone for the store using appropriate telephone techniques.
Utilizes the intercom system for paging, etc. using appropriate procedures.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
Signs on and off lottery machines.
Assists customers with dry cleaning where applicable.
Assists customers at the registers where necessary.
Sells and redeems lottery tickets.
Processes bottle refunds.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction
Education and Experience
High school or equivalent experience and over six months up to one year of similar or related work experience.
Physical Requirements
Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently.
Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision.
The following physical activities are necessary to perform this job: Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing.
Working Conditions
This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure.
Equipment Used to Perform Job
Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.
Contacts
Has daily contact with customers, weekly contact with suppliers/vendors, and monthly contact with federal/state governmental or regulatory agencies.
Are you ready to smile, apply today.
Blood Collections Staff - Customer Service
Collector Job In Waterloo, IA
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Waterloo,
Iowa
):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $19.50/hour. Pay may increase depending on experience
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent is required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with a good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Medical Records Collector (Must Reside in surrounding areas in Dallas, TX)
Collector Job In Iowa
Molina's HEDIS/Quality Improvement Medical Records Collector will work collaboratively in outreaching to providers in order to pursue medical records via phone call, fax, mail, electronic medical record system retrieval and direct onsite pick up, for the HEDIS projects.
**Job Duties**
- Under the direction of the national and/or regional lead, the Medical Records Collector supports the annual HEDIS audit and other HEDIS like audits, by organizing provider outreach, pursuit, collection, and upload of provider medical records into the internal database.
- Assisting with project management by coordinating the identification, pursuit and collection of medical records and other data in collaboration with other HEDIS staff.
- Assists the Manager and Supervisor(s) and / or performs the coordination and preparation of the HEDIS medical record collection process that includes the pursuit via phone call, fax, mail, electronic medical record system retrieval and direct onsite pick up.
- Participates in meetings with vendors for the medical record collection process.
- Collects medical records and reports from provider offices, loads data into the HEDIS application
**JOB QUALIFICATIONS**
**REQUIRED EDUCATION:**
High School Diploma or equivalent
**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:**
- 1 year customer service experience
- Basic computer skills, including the ability to use Microsoft Office
- Proficiency with data analysis tools (e.g., Excel)
- Ability to manage files, schedules, and information efficiently
**REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:**
Must have a valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
**PREFERRED EXPERIENCE:**
- 1 season/year medical record collection experience
- 1 year managed care experience
- Basic knowledge of HEDIS and NCQA
- Project planning
**PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:**
Certified Medical Record Technician
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
General Customer Service
Collector Job In Davenport, IA
LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you.
The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
Job Responsibilities:
Maintain cleanliness of the office.
Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions.
Maintain accurate files of inbound/outbound paperwork.
Order Office and sales supplies.
Inputs waste information from drivers into the Logfret computer program.
Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance.
Contributes to team effort by accomplishing related results as needed.
Performs other related duties as assigned.
Physical Demands:
Must be able to lift up to 25 pounds.
Must be able to stand and walk for prolonged amounts of time.
Must be able to twist, bend and squat periodically.
Education & Experience:
High school diploma preferred.
Ability to successfully multi-task, works efficiently, and meets deadlines.
Ability to work independently and in a team environment.
Must have experience with Microsoft Office: Word and Excel.
Requirements:
Must have two years of proven administrative work experience.
Drug Screening.
Customer service skills and the ability to communicate professionally required.
High school diploma or GED.
Pre-employment background check required.
Benefits:
Life Insurance.
$30.50 per hour.
Paid Time Off (PTO).
401(k)
Medical, dental, and vision insurance programs.
Monthly Bonus.
About Logfret:
Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.
Medical Customer Service - Day One benefits
Collector Job In Cedar Falls, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
****This role involves being on your feet regularly****
**Evening and Weekend Availability Required**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IA - Cedar Falls
**U.S. Starting Hourly Wage:**
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IA - Cedar Falls
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Part time
**Job Exempt**
No
Credit & Collections Analyst
Collector Job In Johnston, IA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Manufacturing
Work Location Johnston IA 50131
Job Title Credit & Collections Analyst
Duration 4 Months (Strong possibility of extension)
Job Description
• Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships
• Review payment history and account information
• Update/confirm debtor information
• Negotiate payment plan modifications according to established policies and procedures
• Administer collection efforts within federal and state regulations and company policy
• Assist with account resolutions for misapplied cash and refers problem accounts to supervisors
• We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment.
Qualifications
• A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service
• Ability to remain seated for long periods of time to perform telephone work in a call center environment
• Capacity to quickly change focus on work activities
• Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques
• Familiarity with the client's financial policies and procedures regarding collections.
Additional Information
To know more on this position or to schedule an interview please contact:
Monaliza Santiago
************
Call Center Collector
Collector Job In Des Moines, IA
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
**Job Description**
We're seeking individuals who are personable and naturally friendly, detail-oriented, goal driven, and excellent communicators. You will work in a fast-paced environment and utilize your exceptional customer service and negotiation skills. You will receive 4 weeks of paid training, designed to maximize your potential from the start of your employment.
**Pay** : $20/hour plus lucrative incentive plan
**Start Date** : June 2nd, 2025
**Training:** Monday - Friday for the 1st 4 weeks 8:00am -5:00pm CST
**Schedule after training** : Remote - Ability to work Monday through Saturday, 7am to 9pm CST. The schedule will consist of two evening shifts and three day shifts.
As a Call Center Customer Service Collector, you are the first point of Contact for our customers. We are looking for candidates who are in the central time zone.
**Responsibilities include** :
+ Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
+ Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
+ Educating and arranging repayment schedules in order to meet department goals and deadlines
+ Performing collection activities in accordance with state and local collections laws to collect past due customer accounts
**Why Should You Apply** :
+ You're passionate and want to make a difference in people's lives
+ You like hands-on training to set you up for success
+ You're excited about being part of a collaborative team and providing ideas for process improvement and innovation
+ You love interacting with customers and building loyalty
+ You are seeking excellent training and development opportunities with higher earning potential and career advancement
+ You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and Employer-funded Pension Plan
**What is it like to be a Call Center Customer Service Collector** - ***************************************** (*****************************************%22)
**Basic Qualifications**
+ High school diploma or equivalent
+ Minimum one year of experience in collections and/or customer service activities
**Preferred Skills/Experience** :
+ Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
+ Strong customer service/relations skills
+ Ability to identify and resolve exceptions and to organize and interpret information
+ Good verbal and written communication skills
+ Problem-solving/critical thinking skills
+ Familiarity with Microsoft Excel
+ Proven time-management skills
+ Experience in working with targets and deadlines
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50 - $24.75
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Credit Recovery Coordinator
Collector Job In Iowa
Other/Other
The Davenport Community School District is an EEO/AA employer.
Salary: $17.21 minimum; TBD based on education and experience. Benefits package with $20,000 Life Insurance, Long-Term Disability Insurance, Options for single or family medical, dental, and/or vision insurance with applicable employee contributions.
Duties & Responsibilities
? Supervises and manages students participating in credit recovery (i.e. student engagement, attendance, record keeping, inputting of grades).
? Manages a caseload of students referred based on academic or behavioral needs.
? Support for at risk students, utilizing Check In/Check Out, Check and Connect, and other intervention supports.
? Progress monitors students to ensure they are gaining credits and on track to graduate.
? Utilizes PBIS practices.
? Partners with the SIT team to review students' individual strengths and needs in four key areas: academics, social/emotional/behavioral, health, and family.
? Coordinates with other credit recovery team members to review student progress and best practices.
? Develops and maintains active working relationships with teachers, counselors, administrators, and community service providers to support the youth and remove barriers to success.
? Attends all training sessions and meetings as assigned.
? Familiar with community resources and ability to make referrals as needed.
? Communicates with other DCSD leadership and buildings to coordinate successful student achievement.
? Gathers and evaluates student data.
? Works well with students, families, school staff and community stakeholders
? Builds rapport with culturally diverse students to ensure each child reaches his/her full potential.
? Supports and implements DCSD's multi-tiered system of supports (MTSS) for behaviors and academics.
? Other duties as assigned.
Physical Requirements
? Ability to visually monitor students.
? Ability to implement Crisis Prevention and Intervention strategies, including appropriate physical restraint procedures and escorting.
? Sitting, standing, lifting and carrying (up to 50 pounds), reaching, squatting, climbing stairs, kneeling, moving equipment/boxes up to 50 pounds and assisting children.
? Good attendance and punctuality are required.
Work Environment
? Ability to work within various degrees of noise and temperatures. May work both indoors and outdoors.
? Flexibility and patience are required.
? Fast paced environment with constant contact with students, staff, families or community members.
? Must be self motivated and able to complete work without direct supervision.
Requirements
? Bachelor's degree education, social work or a related field preferred.
? Five years of experience is preferred.
? Experience working with at-risk youth, drop-out prevention, or post secondary students is required.
Patient Account Specialist
Collector Job In Iowa
Iowa Orthopedic Center is actively seeking a Patient Account Specialist. This position is a combination of an Insurance Specialist and Patient Accounts Receivables Representative. As the first point of contact for our finance department for River Hills Surgery Center, this role helps remain financially stable and assists patients in finding ways to ensure timely payment for services. This role is involved in performing various routine collection and clerical functions by working with patients, family members, and visitors to ensure good internal and public relations.
This position can work from home after successfully completing the training period. To be successful in this role you must live within 2 hours of the Des Moines Metro area.
As a Center of Excellence, every team member at Iowa Ortho-from the surgeons to the administrative staff-strives to provide the highest quality medical care possible. If you enjoy working alongside some of the best medical providers in the state and you place patient care above all else, there may be a place for you at Iowa Ortho.
Key Responsibilities:
Manage incoming calls regarding patient liability and collection accounts.
Support the Insurance Verification Specialist with patient pre-collect inquiries.
Generate patient billing analyses as requested.
Update patient account demographics as needed.
Contact patients about delinquent accounts and arrange payment plans.
Forward delinquent accounts to collections when necessary.
Monitor and follow up on patient account balances.
Audit past-due accounts and initiate outreach weekly.
Post insurance and patient payments in the HST system.
Maintain accurate records and reconcile collections.
Escalate problem accounts to the Revenue Cycle Manager.
Ensure accurate account information and provide patient support.
Communicate with internal teams, including front desk and scheduling.
Assist with additional tasks and provide backup for the Insurance Verification Specialist.
Collaborate with the IOC billing team.
Maintain regular attendance.
Requirements
Associates degree in Insurance or Business Administration preferred.
One year of collections or two years of medical office experience preferred.
Insurance and HST software experience is a plus.
Strong attention to detail with the ability to multitask and meet deadlines.
Proficiency in researching payer information and websites.
Excellent communication skills.
Knowledge of state and federal collection laws.
Ability to work with patients on financial matters and recover unpaid balances.
Ability to interpret payer remits and balance patient accounts (or willingness to learn).
Basic computer skills, including Microsoft Office.
Fluent in English (reading, writing, speaking, and listening).
Why Choose Iowa Ortho?
Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
Professional Growth: Opportunities for career advancement and continuous learning.
Join our team and be a part of our commitment to delivering gold-standard healthcare!
*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk.
Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test.
Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Senior Specialist, Account Management
Collector Job In Des Moines, IA
**What Account Management contributes to Cardinal Health** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications**
+ Bachelor's degree or equivalent experience, preferred
+ 2-4 years professional experience preferred
+ Direct customer facing experience preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
+ Highly motivated, creative, able to operate effectively within a team
**What is expected of you and others at this level**
+ **Must be willing to work CST hours**
+ Adherence to client's facility policies and vendor credentialing requirements.
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range** : $56,200 - $84,420
**Bonus eligible** : No
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 6/16/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Collections Representative
Collector Job In Oskaloosa, IA
Join the CBSI Team!
Credit Bureau Services of Iowa, Inc, a trusted name in consumer-friendly collections for more than 60 years, is currently seeking a Collections Representative to join our team.
Primary responsibilities include initiating conversations with delinquent customers by phone and mail to collect payments and settle accounts. If you're good with people and have excellent communications skills, let's talk!
This is a full-time position; salary plus bonus is commensurate with experience.
RESPONSIBILITIES
Contacting consumers to collect payments on past-due accounts and resolve discrepancies using a supportive approach.
Locating consumers via various databases.
Verifying all consumers' information, including phone numbers and addresses.
Providing excellent customer service by listening to consumers' explanations and establishing new repayment terms, if appropriate.
Offering advice and communicating in a respectful courteous manner.
Recording new repayment terms, when appropriate.
Monitoring and maintaining account database.
Complying with federal and state debt collection regulations.
Requirements
1-2 years' experience in the medical field; preferred.
Knowledge of billing and collections procedures helpful.
Strong attention to detail.
Commitment to excellent customer service.
Strong verbal and written communication skills.
Ability to prioritize and manage multiple responsibilities.
Spanish speaking a plus.
Benefits
Competitive salary plus bonus
Flex Plan
Simple IRA
Paid time off
Family friendly, energetic, flexible work environment
Health Insurance
Dental and Vision
Project Service Billing Specialist
Collector Job In Davenport, IA
Tri-City Group is currently seeking a Project and Service Billing Specialist for an immediate opening in Davenport, IA. The Project and Service Billing Specialist will be responsible for billing, posting, and managing account invoices on all work in progress, service and completed projects.
Responsibilities include but are not limited to:
Create invoices and supporting documentation as required to be sent directly to the customers/clients
Collaborate with Project Managers, Service Manager and Divisional Managers to resolve any job or project discrepancy in order to complete the billing functions
Build and maintain rate templates by customer within billing system
Maintain Time & Material rate templates within the billing system, with direction from Manager
Partner with customers to process billing functions according to customer specification, including, but not limited to submitting via customer billing interface systems/portals
Work with customers/clients on any issues or information needed for their ability to submit payment for services
Manage Account Statuses
Critical thinker and problem solver
Perform any additional duties as directed by Divisional Manager
Qualified candidates will have a high school diploma (or GED), 2 years of project billing experience and/or equivalent combination of education and experience. Previous experience on a construction project is preferred but not required.
Candidates must possess strong attention to detail, tact and consideration, focus on accuracy, solid communication skills, the ability to meet deadlines, self-motivation, and be organized.
All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
Post-Baccalaureate Public History Collective (Full-time, 3-Year Term)
Collector Job In Grinnell, IA
The Post-Baccalaureate Fellow will support institutional efforts to deepen the College's engagement with Black alumni history through three key areas: the institutionalization of namesake traditions in Renfrow Hall, the development of an archive of Black alumni interviews, and the advancement of public history coursework in collaboration with faculty.
This position builds on Grinnell College's recent work honoring Renfrow Hall and aims to broaden the institutional narrative by centering the experiences of historically marginalized alumni. The fellow will be vital in linking this work to the College's mission and supporting efforts to repair and strengthen relationships with Black alumni.
The position includes occasional travel (approximately 20%) for project-related activities.
Key Responsibilities
* Conduct and archive interviews with Black alumni to support the development of an institutional oral history collection.
* Curate a permanent display and plan related programming and activities for Renfrow Hall that reflect and honor Black alumni experiences.
* Collaborate with faculty to support creating and integrating courses in oral history and public history.
* Assist in connecting Renfrow Hall initiatives to the broader mission and values of the College.
* Contribute to initiatives that foster inclusion, historical awareness, and relationship-building with Black alumni communities.
ABOUT GRINNELL COLLEGE
Grinnell College is a top-ranking private liberal arts institution that values diversity, equity, inclusion, intellectual freedom, and social responsibility. We seek candidates that align with these values and have the ability and desire to advance our values and belonging within our community and the communities we engage in. Ideal candidates will be prepared to collaborate and contribute to the college's mission and values across all constituencies.
Debt Collector
Collector Job In Des Moines, IA
Full-time Description
Job Title: Collector
The Debt Collector Position is responsible for the reconciliation and collection activity for Blitt and Gaines P.C, accounts. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.
This position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision.
Job Description of daily tasks and responsibilities include:
· Handle both inbound and outbound calls in an high paced environment
· Recover past due payments on accounts while applying customer service skills
· Update consumer file information and notate accounts
· Negotiate payment/settlement arrangements
· Confirm consumer information
Ability to process payments and update consumer banking information
· Investigate and resolve consumer/file discrepancies
· Create a working relationship with consumers and attorneys to help resolve accounts
· Comply with all legal requirements
Qualified Applicants must meet the following criteria:
· Computer skills and the ability to work multiple systems
Strong customer Service Skills.
· Detail orientated with an ability to multi task
Positive attitude , energetic, and motivated
Call Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is very helpful.
We offer:
Competitive base pay
Monthly Bonus Income potential
Paid Time Off (PTO)
Benefits - medical, dental, vision, 401k
Growth and Advancement Opportunities
Salary Description $18-$25
Collections Specialist / Auto Insurance Representative
Collector Job In West Des Moines, IA
Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company’s goals.
In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required.
Job Duties
Confirms and requires insurance coverage
Verifies and uploads Insurance verifications
Retrieves and processes email requests pertaining to insurance verification
Attends to assigned queue which holds the assigned case hold of verification requests
Communicates with inner office department heads about daily progress and volume of insurance verifications
Reviews insurance notifications and provides adequate sorting, processing and inputting
Uploads miscellaneous insurance notifications
Position Requirements
Relevant work experience in insurance, customer service, sales or management
Exceptional communication and interpersonal relationship skills
Knowledge of insurance rules and regulations
Excellent time management and multi-tasking skills
Demonstrated leadership abilities, competitive drive and outgoing personality
Bi-lingual in English and Spanish a HUGE PLUS!
Open to work Saturdays
Compensation and Benefits
As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction:
Competitive Salary
Paid time off including vacation days and holidays
Health, dental, vision, life insurance, disability
Flexible Spending
401(k) match
Globe Acceptance is an Equal Opportunity Employer
Davenport Collection Specialist 1, Mobile Collections
Collector Job In Davenport, IA
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p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: black;"As part of the Donor Services Phlebotomy team, our Collection Specialists conduct donor registrations, screenings, physicals, and phlebotomy as well as provide donor care during the donation process. /span/p
p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;" /p
p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: black;"This is a Full Time/30+ position working 30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends./span/p
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p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12pt; font-family: Arial, sans-serif; color: black;"What does it take to change the world with us?/span/strongstrongspan style="font-size: 12pt; font-family: Arial, sans-serif;" /span/strong/p
ul style="margin-top: 0in; margin-bottom: 0in;"
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Customer service experience /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Enjoy working with the public /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Have a good, stable work history /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Understand the importance of following standard operating procedures /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Be able to work a varied schedule including days, evenings, and weekends /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"May train away from home for up to two weeks at a time /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Pre-employment background check, drug screen, and motor vehicle report are required. /span/li
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p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;" /span/strong/p
p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12pt; font-family: Arial, sans-serif; color: black;"What does this change mean for you?/span/strong/p
ul style="margin-top: 0in; margin-bottom: 0in;"
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Industry leading pay rates including shift premiums and weekend pay/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Paid training /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Advancement opportunities/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"On Demand Pay/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"An opportunity to make a difference in your community /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"An excellent benefit package:/span
ul style="list-style-type: circle; margin-top: 0in; margin-bottom: 0in;"
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Generous paid time off that begins to accrue on your first day of employment./span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Medical, Dental, and Vision insurance plans /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Free Life Insurance/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"401K with employer match/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Health Savings Account/span/li
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li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Employee Referral Bonus Program/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Tobacco Cessation Reimbursement/span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Health Club Reimbursements /span/li
li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(51, 51, 51); background: white;"Employee Savings Programs for discounts on various goods and services /span/li
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p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;" /p
p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12pt; font-family: Arial, sans-serif; color: black;"If you are ready to be part of an organization where your values align with our mission, we invite you to apply now and commit to making a meaningful difference./span/p
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p style="margin: 0in; line-height: normal; border: none; padding: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" /p
p style="margin: 0in; line-height: normal; border: none; padding: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12pt; line-height: 106%; font-family: Arial, sans-serif; color: black;"Some jobs change your life. Others change the world. At ImpactLife, we do both./span/strong/p
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pspan style="font-size: 12pt; line-height: 107%; font-family: Arial, sans-serif; background: white;"This is not an ordinary heath care job. Our work is unique, personal, fulfilling, rewarding and makes a difference right here in our communities. We offer an opportunity to be a part of a dedicated team that makes us a recognized leader in the blood center industry./spanbr/ /p
p style="margin-bottom: 0in; line-height: normal; background: white;"span style="font-size: 12pt; font-family: Arial, sans-serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"ImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community nonprofit, only we are not so small. Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives./span/p
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Collections Representative
Collector Job In Madrid, IA
Job Details Madrid, IADescription
About the Job As a Collections Representative, you will play a crucial role in managing and recovering outstanding debts. Your responsibilities include tracking overdue accounts, engaging with customers to resolve payment issues, and implementing effective recovery strategies. You will investigate and resolve discrepancies in financial records, negotiate payment plans, and ensure compliance with debt collection regulations. Additionally, you will maintain up-to-date account statuses, alert superiors about problematic accounts, and prepare reports on collection activities. This role requires excellent communication and negotiation skills, strong problem-solving abilities, and a keen attention to detail.
Key Responsibilities:
• Track and monitor accounts to identify outstanding debts.
• Reach out to customers via phone, email or in-person meetings to discuss outstanding payments.
• Develop and implement effective recovery solutions based on individual customer situations.
• Investigate and resolve discrepancies in financial entries, documents, and reports.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints, investigate and resolve discrepancies.
• Update account status and database regularly.
• Alert superiors of debtors unwilling or unable to pay when necessary.
• Adhere to all rules and regulations pertaining to debt collection.
• Prepare and present reports on collection activity and receivables.
Why Join Us:
• Competitive salary and benefits package
• Opportunity for career growth and development
• Hands-on experience in a dynamic and supportive work environment
• Be part of a company committed to environmental sustainability and innovation
At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions; Apply Today!
Disclaimer: This may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions. Ironclad Environmental Solutions is veteran-friendly. If you have military experience, we'd love to hear from you! Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer
Qualifications
Job Qualifications:
• High school diploma or equivalent required, bachelor's degree in Business, Finance, or related field preferred.
• Previous experience in collections, customer service, or a related role.
• Solid understanding of billing procedures and collection techniques (e.g., skip tracing).
• Knowledge of relevant legal and regulatory requirements.
• Excellent communication and negotiation skills, both verbal and written.
• Must be a strong problem solver with good analytical skills.
• High level of accuracy and attention to detail.
Blood Collection Staff - Customer Service
Collector Job In Dubuque, IA
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Dubuque, Iowa):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $17.86/hour
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Bilingual Collections Specialist
Collector Job In West Des Moines, IA
SIGN ON BONUS AVAILABLE!
Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company’s goals.
The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities.
Key Responsibilities:
Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department.
Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments.
Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts.
Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
Provide excellent and considerate customer service to clients.
Required Skills:
Must be Bilingual - Spanish/English.
Excellent customer service.
Strong attention to detail and goal oriented.
Excellent written and verbal communication.
Ability to prioritize and manage multiple responsibilities.
Accounts Receivable knowledge/experience a plus.
Compensation and Benefits:
Competitive compensation including base plus incentive.
Offer complete benefits package.
Paid time off including vacation and holidays.
Ongoing training and development.
Globe Acceptance is an Equal Opportunity Employer