Collector Jobs in Georgia

- 611 Jobs
  • Account Management Specialist

    Hub Group 4.8company rating

    Collector Job In Atlanta, GA

    (Entry Level) The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any issues for the customer. Once the on-boarding of these customers has occurred, the Account Management Specialist will monitor and report order acceptance, order maintenance and accessorial management by the use of various Hub Group transportation management systems. The Account Management Specialist reports to the Manager, Account Management. Essential Job Functions Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems Offer alternative transportation solutions as necessary by analyzing internal and external account metrics Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP) Communicate with shipper and consignee contacts regarding exception notification and problem resolution Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner Duties, responsibilities and activities may be assigned or changed from time to time Minimum Qualifications Bachelor's degree in business, logistics, supply chain, or management preferred Experience in the transportation industry preferred Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word Highly effective communication, both verbal and written Attention to detail, organizational skills, and customer focused Ability to work weekend rotation when scheduled
    $24k-30k yearly est. 12d ago
  • Strategic Account Representative

    Oldcastle APG 4.1company rating

    Collector Job In Atlanta, GA

    Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials. Job Summary Oldcastle's Pro Sales Team is searching for a motivated, customer focused, and results-oriented Strategic Account Representative. This individual will assist in the growth and development of APG's suite of building materials products, with a focus on dry mixes, across a competitive customer landscape. The Strategic Account Rep will help coordinate the execution of building materials sales and service across APG's Pro customer channels. The Strategic Account Rep will also be expected to partner with local company sales teams to improve customer sales and service opportunities. This position reports to the Director of Strategic Accounts. Job Responsibilities Effectively maintain and organize details of customer specific programs Help strategize, plan and execute Pro Sales growth within APG React and respond with a sense of urgency and a customer-first mentality Collaborate with the field sales team across APG companies Support the execution of all tradeshow events and activities Onboard and maintain customer buying portals with up-to-date product information Serve as POC for basic sales inquiries such as program details, product images and more Job Requirements Bachelor's degree preferred with an area of concentration in Business, Marketing or similar study 3-5 years of experience with a proven track record of success in managing strategic accounts Experience with building materials or retail channels preferred Strong ability to communicate clearly, effectively, and timely both written and verbal Willingness to invest in personal development, growth, reflection, and awareness Proficiency in all Microsoft Office programs, e-Commerce, and digital tools High degree of business acumen Ability to travel up to 20% inside the US What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability
    $30k-37k yearly est. 31d ago
  • Refuse Collector

    Dekalb County Enterprise 3.8company rating

    Collector Job In Decatur, GA

    This classification is safety sensitive, subject to random drug testing in accordance with the County's Drug & Alcohol Policy. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Collects refuse along assigned route; rides on back of rear-loading sanitation truck; retrieves trash bin, containers, or bags from along route; empties trash bins and containers into truck; operates container arm, lift, and compactor mechanisms as needed; and returns bins and containers to their proper place. Performs manual labor in support of other County operations as needed; lifts, moves, loads, and unloads materials, equipment, tools, furniture, and supplies; digs ditches, trenches, and holes manually or utilizing power equipment; shovels, rakes, spreads, compacts, and levels dirt, rock, asphalt, cement, and other materials; performs grounds keeping functions; cleans buildings, restrooms, or other facilities; retrieves supplies, materials, tools, equipment and other items and runs various errands as needed; collects and transports materials, supplies, tools, and equipment to and from the worksite; and removes litter, debris, and deceased animals from roadways and other County property. Assists in setting up special events/activities; installs, erects, or hangs holiday decorations; assists with traffic control during event; and assists with cleanup after events. Follows established safety procedures; utilizes safety equipment and wears protective gear; monitors work environment to ensure safety of employees and other individuals; monitors traffic conditions surrounding trucks/equipment to identify obstructions, pedestrians, or unsafe traffic conditions; flags and directs traffic and places markers, signs and cones around project/work site to ensure safety of crew and the traveling public; and reports any incidents, accidents, problems, or unusual situations. Operates a variety of machinery, equipment, and tools associated with department projects, which may include a service truck, pump, probing rod, tamper, jack hammer, lawn mower, riding mower, edger, weed eater, chipper/mulcher, leaf blower, sod cutter, spreader, tiller, chain saw, power saw, hand saw, concrete saw, air compressor, pickaxe, sledgehammer, rake, post hole digger, shovel, hand tools, measuring instruments, or two-way radio. Performs general cleaning and maintenance tasks necessary to keep equipment and tools in operable condition, which may include inspecting equipment, checking/replacing fluids, refueling vehicles, performing minor equipment repairs, greasing equipment, sharpening blades, replacing parts, washing/cleaning equipment, or cleaning shop or work areas; monitors equipment operations to maintain efficiency and safety; and reports faulty equipment. Minimum Qualifications: High school diploma or GED preferred; previous work experience involving equipment operation or construction/maintenance work preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None
    $22k-28k yearly est. 60d+ ago
  • Collections

    Collabera 4.5company rating

    Collector Job In Kennesaw, GA

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Industry: Banking Location: Greensboro, NC Job Title: Collections Representative Duration: 4 to 5 Months Pay Rate: $15.00/hr Shift Timings: Monday to Thursday 12:00 PM to 9:00 PM, Friday 8:00 AM to 5:00 PM and every alternate Saturday 8:00 AM to 12:00 PM Job Description: Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. On Job Training will be regular shift hours Must have Customer Service assessment Qualifications Required Skills: Excellent oral and written communication skills Strong negotiation skills Excellent organizational skills Ability to multi-task Must be able to work in teams Self-motivated and results-oriented Desired Skills: Previous Collection experience College degree desired, but not required Desire to resolve customer issues a must Home loans experience preferred Additional Information To know more about this opportunity, please contact: Vishal Patel Cell: ************ Email: vishal.npatel[@]collabera.com
    $23k-34k yearly est. 60d+ ago
  • Billing Coordinator- Repair

    TK Elevator 4.2company rating

    Collector Job In Atlanta, GA

    Join TK Elevator as a Billing Coordinator in Atlanta, GA, and play a vital role in processing repairs and driving financial success!
    $38k-48k yearly est. 17d ago
  • Patient Collections

    Atlanta Womens Healthcare 4.4company rating

    Collector Job In Atlanta, GA

    Full-time Description The Patient Collections Billing Specialist position is expected to meet all organizational payment collections performance expectations. The Patient Collections Specialist is a highly skilled, multi-tasking position that incorporates one-on-one patient communication, collections on patient balances, and debt reconciliation for past-due amounts. The Patient Collections Specialist Collector may also function as an intermediary between healthcare providers, clients, patients and health insurance companies. This position works closely with other collectors, coders, payment posters, and insurance follow-up specialists in completing collection activities while maintaining proficient results, accuracy, and excellent customer service. Requirements Essential Duties/Responsibilities: · Takes payments by collecting patient balances due · Handles and routes inbound patient collection calls as assigned in a professional and courteous manner. · Answers billing inquiries from patients and practice staff. · Batches and sends patient statements both electronically and paper. · Works returned mail. · Uses worklist reports to determine a follow-up schedule for contacting patients regarding outstanding accounts. · Prepares patient collection letters. · Arranges for debt repayment and/or establishes repayment schedules, based on customer's financial situations. · Reviews and responds to all bankruptcy notices and court requirements. · Maintains documentation of accounts to be placed with collection agency. · Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. · Maintains advanced knowledge of physician billing and accounts receivable systems. · Meets department production standards consistently as defined by department management. · Maintains working knowledge of the EMR and clearinghouse systems along with any technology needed for the position. · Meets department production standards consistently as defined by management. · Other duties as assigned and/or requested by your supervisor or management. Required Knowledge/Skills/Abilities: · Excellent working knowledge of bill collection strategies, insurance payers, and the A/R revenue billing lifecycle. · Knowledge of reimbursement methodologies and procedures associated with each payer type including: HMO, POS, PPO, Indemnity. · Knowledge of arithmetic and mathematical applications. · Knowledge of CPT, ICD-9, and ICD-10 codes. · Knowledge of Medicare Parts A and B insurance and reimbursement procedures. · Knowledge of office policies and procedures to accurately answer questions from staff, physicians, and patients. · Knowledge of administrative and clerical procedures and systems such as word processing, Microsoft Office, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. · Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. · Knowledge and correct usage of medical terminology. · Ability to navigate and effectively use EMR, practice management system, and clearinghouse. Knowledge and experience with Epic EMR system is preferred. · Ability to reach and understand explanation of benefits statements. · Ability to council patients financially regarding outstanding charges & effectively resolve issues at the highest level of customer service. · Ability to research and analyze data, draw conclusions, and resolve issues; read, interpret, and apply policies, procedures, laws, and regulations. · Ability to maintain confidentiality and professionalism. · Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients. · Ability to work as part of a team and promote a positive work environment. · Ability to listen and understand information and ideas and adjust actions accordingly while exercising independent judgement. · Ability to comply with all facility policies, procedures, and practices, and follow directions from supervisor. · Ability to maintain professional attire and report to work on time/as scheduled. · Ability to complete continued education/training requirements as requested. · Ability to represent the organization in a positive and professional manner at all times / Ability to communicate the mission, ethics and goals of the organization. · Ability to apply feedback, participate in performance improvement, and continuous quality improvement activities. · Skilled in reviewing health care delivery against established guidelines for accurate and timely payment posting. · Skilled in organization, attention to detail, and task prioritization. · Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people. · Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. · Skilled in understanding patient needs to provide exceptional customer service. Education and Experience: · High school diploma or GED required, associate's degree or higher preferred. · 2-3 years of experience in Physician Billing Revenue Cycle and Central Business Office setting. · Experience and understanding of different payer types and EOBs. · 2-3 years of experience working in patient collections.
    $27k-35k yearly est. 60d+ ago
  • Collector

    Phoebe Health

    Collector Job In Albany, GA

    * * Ensures the collection of patient delinquent accounts are managed in a timely and tactful manner. Reviews all outstanding insurance and self-pay balances in their assigned work-files to determine the necessary action to take in order to have the claim fully processed and paid. Reviews the denials on a daily basis to ensure claims will be timely processed. Offers support of the PPG medical practices by identifying trends that cause errors, denials and decrease in reimbursement. * GENERAL REQUIREMENTS * Adheres to the hospital and departmental attendance and punctuality guidelines * Performs all job responsibilities in alignment with the core values, mission and vision of the organization * Performs other duties as required and completes all job functions as per departmental policies and procedures * Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs) * Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. * WORKING CONDITIONS * Periods of high stress and fluctuating workloads may occur. * May be scheduled as needed including overtime OSHA CATEGORY * OSHA Category III - Employees will have no occupational exposures to hazards. QUALIFICATIONS * EDUCATION REQUIREMENTS * High School Diploma or GED (Required) * EXPERIENCE REQUIREMENTS * 2 - 3 years collections (Required) * 1 - 2 years healthcare collections (Required) * CERTIFICATIONS AND LICENSURES * Preferred Certifications/Licensures: Certified Patient Account Representative (CPAR) * GENERAL SKILLS * Organizational Skills * Communication Skills * Interpersonal Skills * Customer Relations * Analytical * Follow Verbal Instructions * Basic Computer Skills * General Clerical Skills * PHYSICAL REQUIREMENTS * Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors * Have good manual dexterity * PHYSICAL DEMANDS * Standing - Occasionally within shift (1-33%) * Walking - Occasionally within shift (1-33%) * Sitting - Continuously within shift (67-100%) * Climbing - Occasionally within shift (1-33%) * Bending/Stooping - Occasionally within shift (1-33%) * Twist at waist - Occasionally within shift (1-33%) * Pushing/Pulling - Occasionally within shift (1-33%) * Reaching above shoulder - Occasionally within shift (1-33%)
    $30k-41k yearly est. 36d ago
  • Seashell Collector 1

    Sarah F

    Collector Job In Atlanta, GA

    Work type: Full time test Advertised: 06 Apr 2018 (9:00 AM) -4 Applications close: Employee Referral
    $30k-40k yearly est. 60d+ ago
  • Child Transport and Drug Screen Collector

    Healthcare & Emergency Solutions

    Collector Job In Atlanta, GA

    Job Details ATLANTA, GA Contractor 4 Year Degree Up to 50% Professional ServicesDescription Healthcare Emergency Solutions is a boutique consulting firm that specializes in providing culturally competent equitable healthcare services for historically excluded communities. Our team of public health professionals and clinical experts is uniquely equipped to manage state contracts. We are seeking high-performing contractors to join our team to deliver services efforts that include: Behavior Aide (BA), Family/Children counseling, Family/ Children assessments, Transportation/ Escorting, Child Supervision, and Drug Screening. These services will be provided in the following Georgia counties: Region 1-Catoosa, Chattooga, Dade, Fannin, Gilmer, Gordon, Murray, Pickens, Walker; Region 2- Dawson, Lumpkin, Rabun, Towns, Union; Region 3- Douglas, Floyd, Haralson, Paulding; Region 4- Carroll, Fayette, Heard, Henry, Lamar, Pike; Region 5- Barrow, Elbert, Greene, Rockdale. As a Child Transport & Drug Test Collector, you will provide transportation and/or supervision to clients (children or adults) to visits in the community, appointments (doctor, dentist, counseling, etc.), school, or other events indicated by the case manager. · Be able to travel locally and statewide (if needed) · Conduct home visits (if needed) · Collaborate effectively with foster parents and/or parents · Schedule and coordinate transports with case managers, families, and other service providers Support and maintain an environment of emotional and physical safety for consumers, staff and other stakeholders at all times · Demonstrate HCES customer service; · Always promote a positive image of Comprehensive Family Care and it's programs · Work as a contributing and collaborative team member · Respond to consumer, referral, and peer needs in a timely fashion · Answer telephone calls and emails promptly · Respond to requests for information from stakeholders in a timely fashion · Maintain Personal Information and Training; · Attend and participate in staff meetings as scheduled · Attend and participate in required training as scheduled · Maintain required certifications · Review, understand and respond to program policies · Provide documents in a timely fashion to Human Resourc Qualifications Qualifications: Requirements Child Transport and Drug Screen Test Collector must: High School Diploma/GED & 1 or more years of human service experience where you assisted/provided aide/worked with children or adults. A Child Development Associate certificate (CDA) Required Bachelor's or Masters Degree in Human Services field: psychology, social work, behavioral sciences, child and family studies, community mental health, counseling, human services, psychology, sociology, counseling, social work, child development, community mental health, criminal justice, and Education preferred Must possess MS Office: Computer Skills Professional Verbal and Written Communication Skills Behavioral Intervention Skills (Required) Crisis Intervention Skills (Required) Have strong clinical, crisis management, de-escalation and critical thinking skills Must possess and maintain a valid Georgia Driver's License, with a minimum of 3-year clear driving history Must have reliable transportation Must have professional liability insurance Must have and maintain car insurance Must complete required online trainings provided by GEMS.
    $30k-40k yearly est. 60d+ ago
  • WFH 1st and 3rd Party Collectors

    External

    Collector Job In Duluth, GA

    The Bad Debt Collector is responsible for taking inbound customer calls as well as making outbound calls and contacting consumers in order to negotiate pay arrangements on aged accounts while following Federal, State, company and client collection guidelines and laws. ESSENTIAL DUTIES AND RESPONSIBILITIES: Professionally persuade patients to pay on past due medical debts Overcome stalls and objections and suggest money sources for debt payment Leave messages with consumers informing them of contact points via a mandated script Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system Adhere to the production standards set for the department and client Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements Other duties as assigned by manager QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EDUCATION AND EXPERIENCE: A high school diploma or GED is required 1 year of relevant experience is preferred Previous experience in medical collections is required Previous experience working in a call center environment required KNOWLEDGE, SKILLS AND ABILITIES: Strong organization and communication skills Ability to use professional language and grammar Understanding and fully comply with all Federal and State regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures Intermediate to advanced Microsoft skills in Word and Excel Strong multi-tasking skills and the ability to handle a high call volume in a fast paced environment Strong telephone communication and negotiation abilities Must have the ability to simultaneously talk and type Ability to compute math calculations using addition, subtraction, multiplication, division, and percentages Ability to type minimum of 25 wpm Benefits Offered: Medical Health Savings Account for High Deductible Medical plan Dental Vision Life Insurance Disability Insurance Retirement with Company Matching Paid Time Off & Holidays Employee Assistance Program Referral Program Illinois and Maryland residents click below for compensation and benefits ******************************************************* Hollis Cobb is an Equal Opportunity Employer
    $30k-40k yearly est. 60d+ ago
  • Part-Time Litter Collector - Building & Grounds

    College Park, City of 3.6company rating

    Collector Job In College Park, GA

    A successful candidate will play an active role in the City of College Park's existing operational success. The purpose of the position is the work of a routine nature as a member of the Buildings, Grounds, and Parks Division Team. The position will require detailed maintenance litter clean-up to maintain a clean environment within the City of College Park. Essential Functions Independent judgment is required to identify, select and apply the most appropriate of available guidelines and procedures as well as interpret precedents. This position is responsible for litter control throughout the City of College Park. This position is under the direct supervision of the superintendent. Detail litter clean-up of/ not limited to city right of ways, park areas, bus stops, and other various areas. Maintain proper handling of loose litter. Maintain proper disposal and bag count of litter. Labor work with the use of hand tools and various other tools as needed. Operate blowers, weed eaters, hand tools, and other grounds maintenance equipment. Make aware to the supervisor of anything needed to maintain cleanliness. Work with other divisions as needed. Performs all duties in conformance to appropriate safety and security standards. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position. Required Knowledge, Skills and Abilities Knowledge of City and department policies and procedures; Demonstrate proper work safety and uniform etiquette. Knowledge of the occupational hazards and safety standards and practices applicable to work being conducted; Skill in performing various manual labor assignments as needed; Ability to perform general equipment/tool maintenance duties; Ability to interpret instructions and efficiently carry them out with general supervision; Ability to perform tasks involving heavy manual labor. Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents. Attention to detail and adaptability to a changing environment is extremely important as well as dependability. Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability. Moderate physical activity. Requires handling objects of average-weight up to one hundred (100) pounds, standing and/or walking for more than four (4) hours per day, climbing poles, bending, crouching, or stooping, and using tools and equipment requiring a high degree of dexterity, and distinguish between shades of color. Note: In compliance with the American Disabilities Act (ADA), those functions of the job which are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.
    $29k-35k yearly est. 60d+ ago
  • Collector I

    United Community Bank 4.5company rating

    Collector Job In Blairsville, GA

    About the Role: As a Collector I at United Community Bank, you will be responsible for employing letter, phone, and email contact with customers to schedule repayments and collect past due payments for assigned loans. This entry-level position focuses on minimizing delays and problems while mitigating collection and legal expenses. What You'll Do: Customer Communication: Engage with customers via letters, phone calls, and emails to schedule repayments. Loan Collection: Ensure the collection of all assigned consumer loans, meticulously documenting all efforts in the SHAW Collection System. Support Commercial Loans: Assist in the collection of commercial loans as needed. Documentation: Thoroughly document all customer interactions and update customer information in Navigator. Repossession Assistance: Obtain necessary paperwork prior to repossession and assist in the repossession process when needed. Account Research: Investigate customer accounts for payment corrections, late fees, and misapplied payments. Policy Adherence: Follow all United Community Bank policies and procedures with the utmost integrity. Training and Compliance: Attend required training on loan policies, departmental procedures, and relevant laws and regulations. What We're Looking For: Experience: 1-2 years of experience in collections and/or customer service preferred. Education: High school Diploma or GED. Required Skills: Strong time management and organizational skills. Understanding of applicable bank policies and procedures related to the collection process. Basic knowledge of SHAW, Navigator, and UCBI internal banking systems (training provided if necessary). Excellent computer skills, including Microsoft Excel, Word, and email. Ability to multi-task and work independently. Detail-oriented with good verbal and written communication skills. Effective negotiation and interpersonal skills. Ability to meet performance goals under pressure. Problem-solving and decision-making abilities. Successful completion of in-house collection training and mentoring programs. Participation in all required compliance training, including Bank Secrecy Act/anti-money laundering training. Preferred Skills: Experience in the financial services or banking industry. Familiarity with relevant laws such as the Fair Debt Collection Practices Act, Fair Credit Reporting Act, Gramm-Leach-Bliley Act, Electronic Fund Transfer Act, Equal Credit Opportunity Act, and Dodd-Frank Act. Goals: Meet or exceed monthly performance goals as determined by management. Monthly performance reviews will be conducted and used for annual reviews, merit increases, and promotions. Position Type: Full-time position with schedule flexibility to work evenings and weekends as needed. Travel: This position requires up to 20% travel. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $32k-36k yearly est. 10h ago
  • Collections & Archives Specialist

    Augusta University 4.3company rating

    Collector Job In Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University- Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information Augusta University Libraries provide books, ebooks, government publications, journals, audiovisuals, databases, historical collections, and more, in support of student and faculty research. We provide research assistance in person and electronically and also provide tours and instruction classes for undergraduate, graduate and professional students. Students can request appointments with librarians, including specialized medical reference librarians, for more in-depth research needs. Thousands of research journals are available electronically, in person and remotely - through research databases held in GALILEO and elsewhere, with many available full text. Job Summary The primary purpose of this position is to provide a high level of support to the Libraries and University through extensive knowledge of Special Collections and Institutional Archives. Maintains integrity of materials related to the history of Augusta University and the broader Augusta community, through professional standards of library and archival practices and preservation. Assist patrons researching community, personal and/or institutional histories. Facilitates usage of Reese Library Special Collections and Institutional Archives by creation of finding aids and providing assistance to researchers and patrons. Assists the Special Collection Librarian in the supervision of student workers, interns, and volunteers. Responsibilities Duties include, but are not limited to: REFERENCE SERVICES: Assist on-campus and off-campus researchers and patrons by answering queries regarding the history of Augusta, the CSRA, and Augusta University, including genealogical queries. This includes finding research materials and providing digital surrogates of material, if necessary. Maintains statistical data on queries and visits to the Reading Room. COLLECTION CARE: Arrange and describe archival collections held within the Reese Library Special Collections and Institutional Archives. Perform basic preservation on materials as needed. Create finding aids using metadata and descriptive standards, e.g. DACS, EAD, MARC, etc. Assists in the supervision of student workers, interns, and volunteers working with collections. DIGITIZATION: Digitize archival materials according to professional standards for inclusion in the Augusta University institutional repository, Scholarly Commons. Create metadata for digitized materials following Dublin Core and/or other descriptive standards. Provide best possible digital preservation of the digitized items. OUTREACH: Participate in departmental outreach efforts, including assisting in the curation and installation of exhibits DONATIONS: Serve as a point-of-contact for interested parties wishing to make material donations, e.g. books, archival collections, etc. to the Reese Library Special Collections and Institutional Archives OTHER DUTIES: Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university with one (1) year of professional library information services, or education experience OR Associate's degree from an accredited college or university and four (4) years of progressively responsible library experience. Preferred Qualifications Experience working in archives or special collections Experience with ArchivesSpace or other collection management systems Familiarity with library and archives rules, schema, and standards such as DACS, EAD, Dublin Core, MARC, etc. Experience with digitization projects Demonstrated interest in local history Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases SKILLS Detail-oriented with strong organizational skills, prioritization, and customer service skills Experience working on multiple projects with changing priorities ABILITIES Ability to maintain confidentiality Organization with a high attention to detail Self-motivation Time management Ability to work efficiently both independently and collaboratively Ability to write and communicate effectively. Shift/Salary/Benefits Shift: Days/M-F Pay Grade: B5 Salary: Minimum; $17.88/hourly - Midpoint; $21.92/hourly Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Search Job ID 281655 Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $17.9-21.9 hourly 44d ago
  • Collection Specialist

    Hamilton Health Care System 4.4company rating

    Collector Job In Dalton, GA

    Job Details HAMILTON MEDICAL CENTER - DALTON, GA Full Time Days ClericalDescription JOB SUMMARY Performs various tasks to collect monies on delinquent patient accounts. Contacts patients to discuss fiduciary responsibility, updates insurance information if obtained and take the necessary steps to have charges filed, set up payment terms if applicable, accept credit/debit card payments over the phone, counsel patients if not able to meet payment terms, facilitate financial assistance counseling when needed, and other duties as assigned. Qualifications JOB QUALIFICATIONS Education: High school diploma Licensure: N/A Experience: Two years collection and insurance to follow-up experience preferred. Skills: Telephone, calculator, typing and CRT terminal, copy machine, insurance coverage knowledge, medial terminology, good communication and phone skills. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance
    $31k-36k yearly est. 60d+ ago
  • Legal Collections Specialist

    C&M Legal Search 4.5company rating

    Collector Job In Atlanta, GA

    The Legal Collections Specialist is responsible for managing accounts receivable for assigned attorneys, ensuring timely collection of invoices through regular communication with attorneys, clients, and legal staff. This role involves maintaining accurate records in the ARCS collection system, responding to inquiries, investigating problem accounts, and negotiating settlements with attorney approval. Additionally, the specialist monitors delinquent accounts, participates in client account meetings, and escalates unresolved issues to management as needed. Candidates should have at least three years of high-volume collections experience, preferably in a law firm setting. Strong communication, customer service, and negotiation skills are essential, along with attention to detail and proficiency in Excel and Word. Experience with legal billing systems such as 3E or ARCS is preferred. A bachelor's degree is not required but is preferred. This position is based in Atlanta, GA.
    $32k-41k yearly est. 21d ago
  • Refuse Collector

    Dekalb County (Ga 3.8company rating

    Collector Job In Decatur, GA

    This classification is safety sensitive, subject to random drug testing in accordance with the County's Drug & Alcohol Policy. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Collects refuse along assigned route; rides on back of rear-loading sanitation truck; retrieves trash bin, containers, or bags from along route; empties trash bins and containers into truck; operates container arm, lift, and compactor mechanisms as needed; and returns bins and containers to their proper place. Performs manual labor in support of other County operations as needed; lifts, moves, loads, and unloads materials, equipment, tools, furniture, and supplies; digs ditches, trenches, and holes manually or utilizing power equipment; shovels, rakes, spreads, compacts, and levels dirt, rock, asphalt, cement, and other materials; performs grounds keeping functions; cleans buildings, restrooms, or other facilities; retrieves supplies, materials, tools, equipment and other items and runs various errands as needed; collects and transports materials, supplies, tools, and equipment to and from the worksite; and removes litter, debris, and deceased animals from roadways and other County property. Assists in setting up special events/activities; installs, erects, or hangs holiday decorations; assists with traffic control during event; and assists with cleanup after events. Follows established safety procedures; utilizes safety equipment and wears protective gear; monitors work environment to ensure safety of employees and other individuals; monitors traffic conditions surrounding trucks/equipment to identify obstructions, pedestrians, or unsafe traffic conditions; flags and directs traffic and places markers, signs and cones around project/work site to ensure safety of crew and the traveling public; and reports any incidents, accidents, problems, or unusual situations. Operates a variety of machinery, equipment, and tools associated with department projects, which may include a service truck, pump, probing rod, tamper, jack hammer, lawn mower, riding mower, edger, weed eater, chipper/mulcher, leaf blower, sod cutter, spreader, tiller, chain saw, power saw, hand saw, concrete saw, air compressor, pickaxe, sledgehammer, rake, post hole digger, shovel, hand tools, measuring instruments, or two-way radio. Performs general cleaning and maintenance tasks necessary to keep equipment and tools in operable condition, which may include inspecting equipment, checking/replacing fluids, refueling vehicles, performing minor equipment repairs, greasing equipment, sharpening blades, replacing parts, washing/cleaning equipment, or cleaning shop or work areas; monitors equipment operations to maintain efficiency and safety; and reports faulty equipment. Minimum Qualifications: High school diploma or GED preferred; previous work experience involving equipment operation or construction/maintenance work preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None
    $22k-28k yearly est. 22d ago
  • Collections

    Collabera 4.5company rating

    Collector Job In Kennesaw, GA

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Industry: Banking Location: Greensboro, NC Job Title: Collections Representative Duration: 4 to 5 Months Pay Rate: $15.00/hr Shift Timings: Monday to Thursday 12:00 PM to 9:00 PM, Friday 8:00 AM to 5:00 PM and every alternate Saturday 8:00 AM to 12:00 PM Job Description: Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. On Job Training will be regular shift hours Must have Customer Service assessment Qualifications Required Skills: Excellent oral and written communication skills Strong negotiation skills Excellent organizational skills Ability to multi-task Must be able to work in teams Self-motivated and results-oriented Desired Skills: Previous Collection experience College degree desired, but not required Desire to resolve customer issues a must Home loans experience preferred Additional Information To know more about this opportunity, please contact: Vishal Patel Cell: ************ Email: vishal.npatel[@]collabera.com
    $23k-34k yearly est. 26d ago
  • Seashell Collector 3

    Sarah F

    Collector Job In Atlanta, GA

    Work type: Full time advertising test Advertised: 05 Aug 2021 (9:00 AM) -4 Applications close: Employee Referral
    $30k-40k yearly est. 60d+ ago
  • Child Transport and Drug Screen Collector - Pickens County

    Healthcare & Emergency Solutions

    Collector Job In Jasper, GA

    Job Details Jasper, GA Contractor High School Road Warrior Any Professional ServicesDescription Healthcare & Emergency Solutions is a boutique consulting firm that specializes in providing culturally competent equitable healthcare services for historically excluded communities. Our team of public health professionals and clinical experts is uniquely equipped to manage state contracts. We are seeking high-performing contractors to join our team to deliver services efforts that include: Behavior Aide (BA), Family/Children counseling, Family/ Children assessments, Transportation/ Escorting, Child Supervision, and Drug Screening. This opportunity is a 1099 Contractor role. As a Contractor, you will have the ability to build your schedule based on your availability, select your cases, increase your compensation based on type of services provided and partner with agency that emphasizes the development your professional career. As a Child Transport & Drug Test Collector - Pickens County, you will provide transportation and/or supervision to clients (children or adults) to visits in the community, appointments (doctor, dentist, counseling, etc.), school, or other events indicated by the case manager. Safely transport a client to/from a drug screen collection, if needed Schedule drug screen collections with case managers, families, and other service providers Make court appearances, if necessary Enter notes and document mileage in a timely manner using eCaseNotes Be a positive role model to all individuals and families that you encounter Have exceptional interpersonal/communication skills Work exceptionally well with children, adolescents, adults, and families Keep accurate and current documentation on each client Conduct home visits (if needed) Collaborate effectively with foster parents and/or parents Support and maintain an environment of emotional and physical safety for consumers, staff and other stakeholders at all times Demonstrate customer service; Always promote a positive image of Comprehensive Family Care and it's programs Answer telephone calls and emails promptly Respond to requests for information from stakeholders in a timely fashion Qualifications Knowledge, Skills and ability must demonstrate: Requirements Child Transport and Drug Screen Test Collector must: High School Diploma/GED 1 year of drug screen collections experience Must possess MS Office: Computer Skills Professional Verbal and Written Communication Skills Behavioral Intervention Skills (Required) Crisis Intervention Skills (Required) Have strong clinical, crisis management, de-escalation and critical thinking skills Must possess and maintain a valid Georgia Driver's License, with a minimum of 3-year clear driving history Must have reliable transportation Must have and maintain personal vehicle and car insurance at 100/300/100 bodily injury limits (required) Must complete required online trainings provided by HCES. Must Use of ToxAccess app for specimens collections These services will be provided in the following Georgia counties: Region 1-Catoosa, Chattooga, Dade, Fannin, Gilmer, Gordon, Murray, Pickens, Walker; Region 2- Dawson, Lumpkin, Rabun, Towns, Union; Region 3- Douglas, Floyd, Haralson, Paulding; Region 4- Carroll, Fayette, Heard, Henry, Lamar, Pike; Region 5- Barrow, Elbert, Greene, Rockdale.
    $30k-40k yearly est. 11d ago
  • Collection Specialist (65882)

    Hamilton Health Care System 4.4company rating

    Collector Job In Dalton, GA

    Performs various tasks to collect monies on delinquent patient accounts. Contacts patients to discuss fiduciary responsibility, updates insurance information if obtained and take the necessary steps to have charges filed, set up payment terms if applicable, accept credit/debit card payments over the phone, counsel patients if not able to meet payment terms, facilitate financial assistance counseling when needed, and other duties as assigned. Qualifications JOB QUALIFICATIONS Education: High school diploma Licensure: N/A Experience: Two years collection and insurance to follow-up experience preferred. Skills: Telephone, calculator, typing and CRT terminal, copy machine, insurance coverage knowledge, medial terminology, good communication and phone skills. Full-Time Benefits * 403(b) Matching (Retirement) * Dental insurance * Employee assistance program (EAP) * Employee wellness program * Employer paid Life and AD&D insurance * Employer paid Short and Long-Term Disability * Flexible Spending Accounts * ICHRA for health insurance * Paid Annual Leave (Time off) * Vision insurance
    $31k-36k yearly est. 60d+ ago

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