Strategic Account Specialist
Collector Job 37 miles from Gary
Amphenol Fiber Optic Products is looking for a Strategic Account Specialist to act as the primary contact for post-sales activities for some of our strategic accounts. They will manage all aspects of customer service account management, including: PO processing and order management, expediting and escalating, credit issues, pricing management, reporting, and assisting with demand planning activities with operations (Mexico, Vietnam & China).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinates all aspects of the customer account related to order fulfillment
Guardian of Customer Experience: Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Regularly monitors customer reports and works with appropriate internal teams to support
Acting as liaison between the customer and all company departments, driving escalation, solution development and continuous improvement in processes. Communicates business relevant information and provides structured feedback to Management
Provides superior day-to-day customer service from order entry thru expediting, backlog monitoring, delivery coordination to complaint resolution
Responsible for maintaining Customer Service Excellence, including high responsiveness to inquiries and basic technical support via email or phone, and accuracy and comprehensive responses and proactive communication to ensure customer is well informed
Accountable for material delivery performance, gathering lead time expectations and forecast information for review by planning, analyzing potential recurring delivery delays, and initiating safety stock discussions with Sales, Management, Supply Chain and Product Management
Tracks sales activities and projects and develops relationships within the customer account to drive revenue, collaborate with the Sales team and Industry Segment
Monitor and oversee activities related to pricing, forecasting, operational support and delivery and inventory levels; identifying trends to improve service quality, and drive corrective actions as needed
Identify risk regarding ability to meet forecast growth and customer demand; take appropriate steps to a resolution and escalate situation
n.Independently generates reports for daily transactions, service level monitoring and sales tracking. Offers custom reports to customers based on account needs.
QUALIFICATION
BA Degree (preferred) and 5+ years experience managing accounts in a customer service capacity with strategic accounts. Preferably for a global manufacturing business. Fiber Optic cable experience a big plus!
Excellent verbal and written communication skills with strategic accounts, focusing on proactive and timely communication
Able to provide positive professional service through all levels of communications, also in challenging situations and escalations
Strong customer focus and relationship-building skills.
Structured, organized, and detail-oriented with the ability to multitask on large projects.
Independent and self-driven, while working in a team environment.
Able to take ownership of strategic accounts and take initiative to drive improvements
Ability to identify problems that need resolution, propose solutions, and escalate.
Computer proficient with Excel (pivot, charts, formulas) Word, Outlook, and PowerPoint (MS Office)
Ability to work outside or normal work hours, as needed.
Account Representative
Collector Job 24 miles from Gary
LaSalle is partnering with a global organization to hire Account Representatives. In this role, you'll learn the full sales cycle-from finding new leads and setting up meetings to conducting demos and helping close deals. This is a great opportunity for anyone eager to start a career in sales, gain hands-on experience with prospecting, and be part of the deal-closing process!
Account Representative Responsibilities:
Find new leads through outreach methods like cold calling, email, and social media
Qualify leads and conduct introductory meetings with potential clients, guiding them through the sales journey
Build and manage a sales pipeline to reach your targets
Account Representative Requirements:
Bachelor's degree
At least 6 months of B2B sales experience
Familiarity with cold calling and lead prospecting
Are you looking to jump-start your sales career and gain end-to-end sales experience? This role offers a clear path to becoming an Account Executive in as little as one year. Apply today!
Thank you,
Renee Eason
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
LNSR
Accounts Receivable Specialist
Collector Job 24 miles from Gary
Katalyst Group is engaging with a West Loop technology company serving the education sector to provide two (2) Accounts Receivable resources for a 5 month temporary assignment. Knowledge of AR workflows, collections, and some flavor of ERP is required.
What you'll do:
Maintain databases and spreadsheets - updating information as required
Work with current and previous clients to address past due payments
Collect payments from customers and update client records
Monitor AR reports
What you need
Experience in Accounts Receivable
Strong attention to detail and time management
Strong communication skills, both written and verbal, for effective client interaction.
Ability to work independently while also collaborating with team members.
This will be an onsite engagement with a pay rate of $25/hour.
Project will start the last week of May.
About Katalyst Group
Katalyst Group is a provider of executive search, project and interim placement solutions with expertise in supporting Accounting, Finance, and Business Transformation executives with special projects created by workforce gaps. As a human capital partner for our clients, we solve business problems across organizations in the areas of Risk and Compliance, Governance, and Technology.
Katalyst was founded in 2019 to help finance executives rapidly assemble project resources to address special projects, and recruit individuals for key hires within their respective organizations. The Katalyst team are former accounting, finance, program and project management professionals that have made a career of curating networks and connecting the dots. Our values-based culture extends to those we engage; therefore, we are selective and discerning about the organizations we support to ensure they are a good fit for those we represent.
Billing Coordinator - 3089128
Collector Job 24 miles from Gary
Job Title: Billing Coordinator
Salary/Payrate: $75K-$83K annually and AWESOME benefits!!!
Work Environment: Hybrid (2 days WFH after initial traiing period)
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: $500.00
JOB DESCRIPTION #LI-KK1
THE OPPORTUNITY:
As a Billing Coordinator, you are responsible for all aspects of drafting and finalizing client invoices for a group of dedicated attorneys.
THE DAY-TO-DAY:
Coordinate with Partners, Attorneys and Secretaries to manage time entries and edits, adjustments, write-downs, rate management and bill posting.
Work directly with e-billing team to ensure that invoices that require electronic invoices are submitted timely.
Preparation and processing of high quality invoices. Prepare invoices in customized formats as required by clients and Partners. Perform override calculations and changes. Initiate requests for supporting documentation and review for accuracy.
Help to coordinate follow up on outstanding WIP and receivables. Work with assigned Partners to actively address aged unbilled fees and costs.
Assist Collections team with identification and reconciliation of payments received.
Provide basic financial data and analysis.
Work with billers and attorneys in other offices as needed.
YOU HAVE:
College degree preferred or equivalent work experience
3-5 years of legal billing experience
Experience with Aderant strongly preferred
Proficiency in basic Microsoft Office
Excellent oral and written communication skills
Ability to prioritize effectively
Resume Collector
Collector Job 24 miles from Gary
If you would like to submit your resume to express interest in teaching roles that may open at our school, please select "Apply Now." A member of our hiring team will reach out in the future if any roles fit your skillset or may be of interest to you.
Billing Coordinator, Ophthalmology
Collector Job 24 miles from Gary
is $25.61 - $32.01 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
* Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
* Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Description
The Billing Coordinator, Ophthalmology reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Billing Coordinator is responsible for assisting patients with billing and insurance matters related to specialized services rendered in the clinic. This person will assist patients with payment of their bills by establishing payment plans when complete insurance coverage is not available. This position will also be responsible for providing education and support to patients and staff regarding coding accuracy and optimization of reimbursement/RVUs.
Responsibilities:
* Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed.
* Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures.
* Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients.
* Coordinates the pre-certification process with the clinical staff.
* Handles billing inquiries received via telephone or via written correspondence.
* Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs.
* Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification.
* Performs activities and responds to patient inquiries related to billing follow-up.
* Requests necessary charge corrections.
* Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed.
* Provides guidance regarding clinical documentation to optimize charges and RVUs
* Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership.
* Performs administrative activities and projects as assigned.
* May perform other duties as assigned.
Qualifications
Required:
* 1-3 years of experience with physician/healthcare billing/registration/accounting and/or overallpatient financial counseling.
* High school diploma or GED equivalent.
* Knowledge of insurance billing procedures, ICD and CPT coding.
* Expertise with third party payors.
* Computer skills: Systems utilized include Microsoft Office (specifically Excel)
Preferred:
* Associate's degree from an approved Health Information Management program or CCSP.
* Bachelor's degree.
* Experience with EPIC/EMR
Equal Opportunity
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Collector - Medicare
Collector Job 9 miles from Gary
Powers Health is hiring a Medicare Collector! # : Follows up on all assigned accounts from within the billing/collection systems as designated within each specific procedure and in#accordance with pre-established goals.# Provides needed documentation and /or documentation submitted in order to expedite#payment.#Responds timely and accurately to all incoming correspondence and inquiries from payers, patients and other appropriate parties. Ensures that all conditions for payment receipt have been satisfied, which includes but is not limited to, accurate charges and#ICD-10 and CPT-4 coding, authorization/certification/information, patient insurance eligibility and patient benefit coverage.##Reviews various reports to identify denials and edits; corrects claims, suggest action plans to eliminate these denials/edits#in the future and determines appropriateness for billing or appeal. Evaluates accounts to determine any write-offs or corrections required as stated in specific procedures. Maintains through knowledge of various software applications that are utilized within the department and maintains current knowledge of billing regulations and requirements.# # Required Skills # Qualifications: High school graduate or equivalent. 1 year hospital/medical business office experience in collections is a must. Medicare collections preferred. Medical terminology helpful. Computer experience desired. Must have basis knowledge of business office machines. Ability to operate a calculator and type 35 wpm accurately. Ability to demonstrate communication and problem-solving skills. # Your Extraordinary Career Starts Here # We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. # Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs # #Join our team of healthcare professionals at Powers Health.#Apply today! #
Powers Health is hiring a Medicare Collector!
Job Description:
Follows up on all assigned accounts from within the billing/collection systems as designated within each specific procedure and in accordance with pre-established goals. Provides needed documentation and /or documentation submitted in order to expedite payment. Responds timely and accurately to all incoming correspondence and inquiries from payers, patients and other appropriate parties. Ensures that all conditions for payment receipt have been satisfied, which includes but is not limited to, accurate charges and ICD-10 and CPT-4 coding, authorization/certification/information, patient insurance eligibility and patient benefit coverage. Reviews various reports to identify denials and edits; corrects claims, suggest action plans to eliminate these denials/edits in the future and determines appropriateness for billing or appeal. Evaluates accounts to determine any write-offs or corrections required as stated in specific procedures. Maintains through knowledge of various software applications that are utilized within the department and maintains current knowledge of billing regulations and requirements.
Required Skills & Qualifications:
* High school graduate or equivalent.
* 1 year hospital/medical business office experience in collections is a must. Medicare collections preferred.
* Medical terminology helpful.
* Computer experience desired.
* Must have basis knowledge of business office machines.
* Ability to operate a calculator and type 35 wpm accurately.
* Ability to demonstrate communication and problem-solving skills.
Your Extraordinary Career Starts Here
We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.
Our comprehensive benefits program includes, but is not limited to:
* Medical, dental and vision coverage
* Wellness program, including free screenings
* Healthcare and Dependent Care Spending Accounts (HSA)
* Retirement savings plan
* Life insurance
* Disability income protection
* Employee Assistance Program (EAP)
* Fitness center discount program
* Tuition assistance and career development
* Paid Time Off (PTO)
* Reward and recognition programs
Join our team of healthcare professionals at Powers Health. Apply today!
Collections Specialist
Collector Job 24 miles from Gary
Your role: * Working with various commercial insurnace payers to resolve claims and denials. * Escalating payor issue trends for leaderships consideration along with possible solutions. Providing daily follow-up on insurance correspondence to ensure claim payments are made in a timely manner.
* Developing and maintaining updates for any problematic payers and assisting in identifying, evaluating and developing systems/procedures to address issues.
* Determining patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements) and reading eligibility of benefits, to determine claim processing by insurance carriers.
You're the right fit if:
* You've acquired 2+ years of experience in revenue cycle, specifically within reimbursement services, medical billing, insurance verification, collections or medical accounts receivable.
* Your skills include knowledge of insurance payers, including Medicare, Medicaid, Blue Cross Blue Shield and commercial plans. You have the ability to navigate through various systems to pull information. Experience with Soarian is a plus.
* You have a high school diploma or GED (required).
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
* You're a strong verbal communicator with both internal/external partners
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA and Chicago, IL is $23.00 to $37.00 hourly.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Medical Billing Manager
Collector Job 36 miles from Gary
Principal Duties and Responsibilities: * Complete monthly billing within five (5) business days for all entities and locations. * Manage 10+ member billing team performance including setting regular goals, setting productivity standards, carrying out performance evaluations and recommend necessary actions * Run weekly staff meetings * Supervise the billing operations * Insurance eligibility and authorization * Preparing claim for submission (including coding) * Address and resolve coding-related billing issues by consulting with other departments (techs, nurses, clients) to clearly understand patient's records * Train, allocate work, and resolve problems among billing personnel * Submit billing to insurance and facilities * Posting payments * Responsible party billing * Rejections, denials, appeals, resubmissions * Reimbursement management * Identify opportunities for insurance credentialing * Related to medical record request and CERTs * Work closely with All-Stat's Finance Dept to project go-forward staffing needs * Conduct new employee interviews. * Spearhead cross-training of billing employees * Carry out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff * Carry out audits of current procedures and processes, billing operations improvements and coordinate necessary actions * Ensure quality and appropriate trainings are provided to newly hired and existing billing staff through effect supervision and coordination of the training process, and by adhering to established company standard operating procedures * Collaborate with other departments (including Client Services and Operations) to get and analyze additional information about patients to be able to record and process billing effectively and spearhead opportunities for process improvements * Ensure the billing activities follow payer, State, and Federal requirements, regulations, and guidelines * Remain updated on billing and coding standards and regulations * Remain updated on HIPAA and all other health information management issues and regulations * Comply with medical billing and coding policies and guidelines * Report all department concerns and issues to the Director of Revenue for prompt necessary action. * Partner with Compliance Department over all billing activities including participating in internal and external audits. Work Experience Requirements * Experience with radiology billing * Proven ability to perform strategic planning and priority setting for a billing department * Proven track record for improving process efficiencies and solving problems * Strong leadership skills with an ability to motivate 10+ direct reports * Detail oriented. * Excellent communication skills both written and verbal, and internal personal skills. * Excellent analytical and problem-solving skills. * Ability to manage multiple projects concurrently * In-office position, this is a non-remote role Preferred *
Experience with Mobile Radiology billing * Experience invoicing both Medicare part A and part B Compensation: (Based on experience): Range from $65k - $75k Benefits: * Medical, Dental, 401k Benefits Package * PTO * Long-Term Disability and Life Insurance * Overtime Opportunities
Revenue Cycle Management Collections Specialist
Collector Job 24 miles from Gary
$27.88 - 32.07 /Hr.
The Revenue Cycle Management (RCM) Specialist is responsible for timely submission of claims to insurance companies from a wide variety of medical providers and facilities and timely addresses denials. They will monitor, follow-up, and ensure that payments for medical services are received timely and paid in full. The RCM Specialist may function as an intermediary between healthcare providers, clients, patients, and health insurance companies.
ESSENTIAL RESPONSIBILITIES
Review client accounts for accuracy and completeness. Obtain missing information and submit claims to insurance companies and other payer sources for payment.
Identify insurance company or correct guarantor (client) to be billed; identify and bill primary, secondary, or tertiary insurances.
Utilize a combination of client electronic health record and paper records to assist with billing and collections. Maintain accurate and legally compliant health record.
Review insurance payments for accuracy and compliance with contract discounts.
Review denials or partially paid claims and work with involved parties to resolve discrepancies.
Manage assigned accounts ensuring outstanding/pending claims are paid in a timely manner and contact appropriate parties to collect payment.
Communicate with health care providers, patients, insurance claim representatives, and other parties to clarify billing issues and facilitate timely payment.
Consult supervisor, team members, and appropriate resources to solve billing and collection questions and issues.
Maintain work operations and quality by following standards, policies, and procedures; escalate compliance issues to Supervisor.
Prepare reports and forms as directed and in accordance with established policies.
Perform other related duties and/or projects as assigned
QUALIFICATIONS
High school diploma or equivalent. Bachelor's Degree in Business Administration, Accounting, or Health Care Administration preferred
Minimum 3 years of experience in the healthcare industry (particularly, working with Medicaid and Managed Medicaid insurance companies)
Medical billing, medical coding, medical administration certificate, or diploma program highly preferred
One to three years of training and experience in Revenue Cycle functions highly preferred
Educated on and compliant with HIPAA regulations. Understand medical terminology and maintain strict confidentiality of patient and client information.
Experience with CareLogic system preferred
Strong understanding of Microsoft applications; i.e. Excel, Outlook, Word, PowerPoint
Ability to investigate problems and develop/communicate solutions
Excellent and professional customer service to internal and external customers.
BENEFITS
FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
PAID Maternity/Paternity leave
Medical Insurance (BCBS of IL)
Dental Insurance
Vision Insurance
Life Insurance
Long-Term & Short-Term Disability
Pet Insurance
FSA (Health, Dependent Care, Transit)
Telemedicine
EAP
403(b) Retirement Plan with Employer Match
Revenue Cycle Collections Specialist
Collector Job 45 miles from Gary
USA Clinics Group is seeking an experienced and highly detailed Revenue Cycle Collections Specialist to join our Revenue Cycle team! The Revenue Cycle Collections Specialist is the primary source for managing patient's delinquent accounts including sending patients to collections. This position will hold the responsibility of arranging repayment agreements with the patient and assisting in other parts of the billing office as needed.
Only candidates able to commute to the jobs on-site location (Northbrook, IL) Monday through Friday 5 days a week will be considered. Remote work is not an option.
Pay: $23-$30/hr
Responsibilities
Contacts insurance carriers regarding claim status, denials, underpayments, and recoupments
Be able to read and understand insurance eligibility and benefits
Research & resolve outstanding claim issues and patterns
Submit Appeals for Denied Claims
Submit Medical Records and other documentation requests to insurance
Ability to work on 40+ denied claims per day on the phone and provider portals
Performs additional duties as assigned
Requirements
Required
2 or more year's previous experience in medical collections
Ability to read and understand insurance remittance including denial and remark codes
Ability to understand the remittance denial codes and get claims reprocessed
Preferred
Experience with Aetna, BCBS, UHC, Medicare, and Medicaid denials
Experience with multi state insurance denial collecting
Experience using Excel
Experience with denials for Varicose veins, and/or Dialysis
Familiar with provider portal eligibility and claim tools. Example: Availity, Navinet
Strong personality and willingness to rebuttal with insurance claims representatives to overturn denials
Exceptional customer service and phone etiquette
Benefits
Health insurance with dental and vision
PTO with sick time
401k & match
Advancement opportunities
Remote Commercial Collector Needed ASAP
Collector Job 39 miles from Gary
We are a family-owned Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.
AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.
Skills:
Good written, verbal, listening and phone communications skills
Problem solving and negotiation skills
General computer skills with the ability to type
Ability to work in a fast-paced environment
Ability to maintain composure with difficult debtors
Ability to handle a high-volume inventory
Key Responsibilities:
Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
Accept payment by credit card, check by phone/fax/email
Negotiate settlement within prescribed guidelines
Provide account updates to clients as needed
Locate businesses and individual owners through skip tracing techniques
Meet and exceed monthly recovery goals
Qualifications:
Proven experience in debt collection, preferably in the Commercial sector.
Strong negotiation and communication skills.
Ability to handle difficult conversations and remain professional under pressure.
Proficiency in using collection software and Microsoft Office Suite.
Benefits:
Competitive salary and performance-based bonuses
Health, dental, and vision insurance
Flexible paid time off and holidays
Short-term disability
Life insurance
AD&D insurance
Remote Commercial Collections LARGE BALANCE
Collector Job 24 miles from Gary
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.
We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.
Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Vacation/PTO
No nights and weekends
Off early on Friday's
Weekly Meetings and Coaching
Weekly Contests
Responsibilities:
Understands and applies the terms of clients contracts
Notate and pursue successful resolution of defaults
Contact business owners by phone and email to resolve delinquency issues
Communicate and build trust to overcome objections and resolve the debt
Advise business owners of potential actions surrounding defaults
Ensure compliance with all laws associated with recovery
Meet daily call expectations of 100+ with accounts worked
Call debtors to secure payments on past-due accounts
Knowledge of skip tracing and asset searches preferred
Successfully manages a queue of 200+
Must have the ability to exceed daily, weekly, and monthly expectations consistently
Must follow established policies & procedures
Must take direction well and be self-motivated
Other duties as assigned
Qualifications:
High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
Excellent telephone and customer service skills
Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
This is a remote opportunity
Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About Greenberg, Grant & Richards, Inc.:
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave.
If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Paid Time Off
No nights and weekends
Off early on Friday
Flex Time / PTO
Employee Driven Culture
Salary Description $36,000 to $100,000 per year (plus commission
Part Time Technical Water Sample Collector
Collector Job 24 miles from Gary
Phigenics is seeking a candidate with a flexible schedule interested in working 30-50 hours on average per month, DURING NORMAL BUSINESS HOURS, in the Chicago, IL metro area. We will train the right person to take on-site readings via a testing instrument (i.e., chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. This role will also help service existing clients by maintaining and troubleshooting water monitoring equipment. Travel within a 100-mile radius is expected on occasion.
The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds.
The ideal candidate should be someone who has worked in facilities services within a hospital and can assist our team with the more technical aspects of the job, such as water monitoring equipment troubleshooting (comfortable taking the machines apart, thorough understanding of the parts, etc).
This is a part-time position with no company benefits. High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus.
A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements.
Employer-matched 401K plan is offered, and mileage reimbursement is available!
Phigenics LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Collections Specialist (Accounts Receivable)
Collector Job 43 miles from Gary
Why Work for KeHE? * Full-time * Pay Range: $15.72/Hr. - $26.50/Hr. * Shift Days: , Shift Time: * Benefits after 30 days * Health/Rx * Dental * Vision * Flexible and health spending accounts (FSA/HSA) * Supplemental life insurance * 401(k) * Paid time off * Paid sick time
* Short term & long term disability coverage (STD/LTD)
* Employee stock ownership (ESOP)
* Holiday pay for company designated holidays
Overview
Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!
Primary Responsibilities
The Collections Specialist monitors the aging of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis. They accomplish monthly team productivity goals and currency objectives.
As with all positions at KeHE, we expect all actions will be consistent with KeHE's Mission, Vision and Values.
Essential Functions
DUTIES, TASKS AND RESPONSIBILITIES:
* Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis.
* Establish or maintain account reconciliations using an analytical approach and present effectively.
* Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
* Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
* Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
* Accomplish monthly team productivity goals and currency objectives.
* Other duties and projects as assigned.
Minimum Requirements, Qualifications, Additional Skills, Aptitude
SKILLS, KNOWLEDGE AND ABILITIES:
* Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables.
* Ability to coordinate and prioritize a high volume of work and meet pressing time requirements.
* Requires broad conceptual judgment, initiative, and ability to deal with complex A/R aging.
* Must perform all functions in a self-driven manner with a positive and customer service focused attitude.
* Ability to interact with a diverse group of individuals and contribute to a collaborative work environment.
* Knowledge of collection procedures, policies and standards are essential.
* Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
* Ability to communicate effectively both verbally and written.
EDUCATION AND EXPERIENCE:
* High school diploma or general education degree (GED) required.
* Bachelor's degree in finance, accounting, or other business-related fields preferred.
* At least 1 year of experience in accounts receivable/accounts payable required.
* Experience with customer service, transportation systems, proof of delivery, shortages, damages and deduction resolution a plus.
Requisition ID
2025-26121
Equal Employer Opportunity Statement
KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.
Commercial Collector Specialist (Remote)
Collector Job 44 miles from Gary
ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Brown and Joseph is seeking a Collections Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency on non-paying debtors
Work closely with Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota's
Job Requirements:
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
Critical Thinker
Basic Math and Writing skills
SalesForce.com experience a plus
Strong attention to detail and goal oriented
Ability to deescalate adverse situations
Strong interpersonal, communication and organizational skills
Dependability
Compensation and Benefits:
$17-19 per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Post Acute Billing & Revenue Coordinator
Collector Job 29 miles from Gary
Full-time Description
The Post-Acute Billing & Revenue Coordinator is responsible for overseeing the billing and revenue cycle management for post-acute care services, which includes Home Health, Home Infusion and Skilled Nursing Facility. This role ensures accurate and timely processing of claims, reconciliation of payments, and compliance with regulatory requirements. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively with various departments to optimize revenue and ensure financial efficiency.
FTE & Shift: 1.0 FTE (Full-Time) | Days
Location(s): Three days a week in Kankakee at Miller Healthcare & Two days at the Home Health office in Peotone.
Essential Duties
Billing & Claims Management: Prepare, review, and submit accurate claims for post-acute care services to insurance providers, Medicare, and Medicaid. Address and resolve any claim denials or rejections.
Revenue Cycle Oversight: Monitor and manage the revenue cycle process from patient intake through payment, including billing, collections, and patient account management.
Compliance: Ensure compliance with all federal, state, and payer-specific regulations and guidelines. Stay current with changes in healthcare billing and reimbursement policies.
Financial Reporting: Generate and analyze reports on billing, collections, and revenue trends to identify areas for improvement and ensure financial performance targets are met.
Patient Accounts: Manage patient accounts, including billing inquiries, payment plans, and resolution of account discrepancies.
Coordination: Collaborate with clinical and administrative staff to obtain necessary documentation and information required for billing and revenue cycle processes.
Training & Support: Provide training and support to staff on billing procedures, coding practices, and revenue cycle management best practices.
Non-essential Duties
Assist with special projects related to billing and revenue cycle management as needed.
Participate in departmental meetings and contribute to process improvement initiatives
Requirements
Preferred Experience
Preferred Experience Requirements: (EHR) systems, Epic, PointClickCare, and CareTrend.
Medical billing and revenue cycle management, preferably in a post-acute care setting. Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Required Licensure/Education
High School Diploma
Preferred Education
Associate's degree in Business Administration, Healthcare Administration, Accounting, or a related field.
Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) preferred
Employee Health Requirements
Exposure/Sensory Requirements:
Exposure to:
Chemicals: N/A
Video Display Terminals: Average
Blood and Body Fluids: None
TB or Airborne Pathogens: None.
Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Training/presentations, telephone communication, facilitating meetings.
Vision: Read computer screens and printouts, memos, communications, documentation, and literature.
Smell: Sensitivity and recognition of odors derived from various cleaning processes, odors generated from malfunctioning equipment.
Hearing: Telephone communications, meetings, and equipment operating characteristics.
Touch: Writing and computer entry, filing.
Activity/Lifting Requirements:
Average Hours per Week: 40
Shift: Days
Percentage of time during the normal workday the employee is required to:
Sit: 55%
Twist: 0%
Stand: 20%
Crawl: 0%
Walk: 20%
Kneel: 0%
Lift: 0%
Drive: 5%
Squat: 0%
Climb: 0%
Bend: 0%
Reach above shoulders: 0%
The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Occasionally
Up to 20 lbs: Not Required
Up to 35 lbs: Not Required
Up to 50 lbs: Not Required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
None
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 240
Twist: 0
Stand: 20
Crawl: 0
Walk: 10
Kneel: 0
Lift: 0
Drive: 5
Squat: 0
Climb: 0
Bend: 0
Reach above shoulders: 0
Repetitive use of hands (Frequency indicated): Simple grasp up to 10 lbs.
Pushing &pulling Normal weight:
Fine Manipulation: Computer keyboard and mouse.
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards:
Environmental Factors (Time Spent):
Inside hours: 8
Outside hours : 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere:
Special Hazards:
Protective Clothing Required: None
Salary Description $17.31/hr - $20.29/hr
Hospital Collection Specialist - Monthly Bonus Eligible
Collector Job 42 miles from Gary
Job Details Chicago Behavioral Hospital - Des Plaines, IL Full Time $22.00 - $26.00 Hourly DayDescription
JOIN OUR TEAM AS A HOPSITAL COLLECTION SPECIALIST!
Monthly bonus eligible!!! Onsite with many opportunities for advancement!
Schedule: M-F, 8a-4:30p
Your Work Matters
How will you make a difference?
The Hospital Collection Specialist is a multi-task position that covers all the main functions of the business office. Specialist are assigned to one facility. The following tasks include: Contacting carries for follow up to collect on unpaid facility claims in a timely and accurate manner, submit account corrections and adjustments, denial management, payment variance management, and appeal submissions when required. Works with management to identify trends and address root causes of issues in the A/R. This position involves collaboration with other team members and departments, communication is essential in this role as account resolution must occur within a timely manner. Familiarity with the following insurances is key; Commercial, Managed Care, PPO/HMO, Managed Medicare, Managed Medicaid, Traditional Medicaid/Medicare.
Job Related Skills
Understanding of third-party payor rules and regulations.
Ability to read UB04 forms.
Able to read and understand an EOB.
Can take the necessary action for account resolution in accordance with established federal and state regulations.
Can verify benefits via online portal or over the phone.
Understand payor contracts and can verify the insurance company has paid correctly.
Ability to identify next steps required when a claim has been denied/rejected.
Excellent communication is needed to document accounts accurately.
Strong organizational and communication skills
Strong ability to prioritize and efficiently manage time.
Proficient computer skills with Microsoft Office
Your Experience Matters
What we're looking for:
Education & Licensure:
High school graduate or equivalent preferred.
Experience:
A minimum of one (1) years' experience in a health care collections or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.
Additional Skill Requirements:
Knowledge of Microsoft Office including word, excel, and outlook. Competence in basic PC skills required to perform job functions. Working knowledge of basic medical terminology.
Your Care Matters
What we provide for our team:
Monthly bonus eligible
401(k) + matching
Health Insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Chicago Behavioral Hospital.
Compensation:
This is a full-time role and the expected compensation range for this role is $22-$26 an hour and monthly bonus eligible. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Hospital Collection Specialist!
Qualifications
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Chicago Behavioral Hospital (CBH)!
Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety.
At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital.
To learn more about CBH, visit us at: ******************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
I
ndividuals Maintaining Positive Attitude and Commitment To Service
____________________________________________________________
At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Collections Specialist
Collector Job 35 miles from Gary
Servpro Team Nichols - Collections Specialist & A/P Clerk
Are you a skilled negotiator?
Then, don't miss your chance to join our Franchise as a new Collections Specialist & Accounts Payable Clerk. In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our franchise is seeking someone who is great on the phone, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then,
you
may be our perfect
hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities:
Monitor all accounts to identify outstanding debts
Contact insurance companies and/or customers to ask about overdue invoices
Use proactive measures to ensure timely payments
Maintain collection notes in QuickBooks and proprietary software
Create and maintain collection activity logs and present weekly progress to Office Manager
Complete accounts payable activities
Position Requirements:
2+ years of experience with collection activities
Knowledge of billing procedures and collection techniques
Understanding of the Fair Debt Collection Practices Act (FDCPA)
Outstanding verbal and written communication skills
Professional phone etiquette
Negotiation and problem-solving skills
Experience with QuickBooks is a plus
High school diploma, Associate's Degree is a plus
Ability to successfully complete a background check subject to applicable law
Please send your resumé to *****************************
Picture yourself here fulfilling your potential.
At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Mobile Collections Specialist
Collector Job 32 miles from Gary
We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in LaPorte County, Indiana. The ideal candidate will be located in Michigan City with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.
Shift: Monday-Friday 10am-6pm
Pay Range: $16-$18 per hour
Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside IN DCS business hours.
Primary Responsibilities
* Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
* Log, order, process and assemble samples for shipping to laboratory
* File requisitions, chain of custody forms, and associated paperwork
* Courier specimens to drop off location and/or lab
* Keep detailed record of client and patient interactions
* Travel to third party collection sites to perform site inspections, as needed
* Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
* All other duties as assigned
Qualifications
* HS diploma or GED, required
* 1+ year of experience working directly with customers or patients required
* Experience in healthcare, criminal justice, or a similar dynamic field preferred
* Ability to perform observed collections and collect biological specimens, required
* Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
* Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
* Must own a Smartphone with ability to enable location-tracking
* Basic computer skills with the ability to set up applications independently, required
* Strong attention to detail with excellent verbal and written communication skills, required
* Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
* Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
* Ability to wear scrubs and protective devices (gloves), required
Benefits
Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.