Medical Billing Specialist
Collector Job In Columbus, OH
Medical Billing Specialist Requirements
High school diploma or GED required.
Associates degree preferred.
Medicaid, private payer, medical billing experience preferred.
Two years of experience in healthcare data entry.
Accurate and precise attention to detail.
Medical Billing Specialist Benefits
Salary commensurate with experience.
Medical, vision, and dental insurance effective on your first day!
Paid time off (PTO) starts accruing on your first day!
11 paid holidays.
403(b) Retirement Savings Plan.
Free Workforce Development and CEU's.
Tuition reimbursement.
A well-funded and managed non-profit organization driven not by the bottom line, but by helping its customers.
Equal Employment Opportunity (EEO).
Medical Billing Specialist Job Description
Unique opportunity to join Maryhaven, Central Ohios largest and most comprehensive behavioral services provider specializing in addiction recovery. We are looking for skilled, talented, and compassionate people to join our team! Maryhaven was founded on the principles of Diversity, Equity, and Inclusion in 1953, opening our doors to serve an overlooked segment of our population, women in need of substance abuse recovery services. We remain driven by our value of excellence in quality care for all and fostering a culture that embraces dignity of all. The Medical Billing Specialist accurately processes and bills Medicare, Medicaid, private payer, and patient claims in accordance with payer requirements and organization policy. Resolves collections and assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerts the Billing Manager of seriously overdue accounts. Alerts appropriate management team members regarding late or missing documents required for billing.
Compensation details: 50000-55000 Yearly Salary
PI89165d5d6619-29***********2
Account Representative
Collector Job In Columbus, OH
If you have some background in customer service and are willing to grow your career within a respectable company, Russell Tobin has the right fit for you.
Account Representative (Financial Services Company)
Contract: 6-12 months (possible perm/extension)
Pay Range: $19/h - $20/h
Description:
You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Requirements:
Associate's degree or solid 1+ year of support experience in a corporate environment
Ability to contribute in a fast-paced, team-oriented environment
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Benefits Info
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
Entry-Level Account Specialist
Collector Job In Columbus, OH
Start Your Career in Account Management!
Are you detail-oriented, customer-focused, and eager to grow in a dynamic business environment? We're looking for an Entry-Level Account Specialist to support our clients and help drive business success. This role is perfect for someone looking to build a strong foundation in account management and customer relations.
Responsibilities:
Assist in managing client accounts and ensuring customer satisfaction.
Respond to client inquiries and provide product/service information.
Maintain accurate account records and update client details.
Support the sales and customer service teams with account-related tasks.
Help track account performance and provide reports to management.
Collaborate with internal teams to ensure seamless client experiences.
Qualifications:
Strong communication and organizational skills.
Customer-focused mindset with problem-solving abilities.
Basic proficiency in Microsoft Office and CRM software is a plus.
High school diploma or equivalent (a Bachelor's degree is a plus).
Previous experience in customer service, sales, or account management is an advantage but not required.
Benefits:
Hands-on training and mentorship to develop your skills.
Opportunities for career growth and professional development.
A supportive, team-oriented work environment.
Exposure to real-world business and client management experience.
Jumpstart your career as an Account Specialist today! Apply now to join our team.
Entry-Level Account Specialist
Collector Job In Columbus, OH
Are you detail-oriented, customer-focused, and eager to grow in a dynamic business environment? We're looking for an Entry-Level Account Specialist to support our clients and help drive business success. This role is perfect for someone looking to build a strong foundation in account management and customer relations.
Responsibilities:
Assist in managing client accounts and ensuring customer satisfaction.
Respond to client inquiries and provide product/service information.
Maintain accurate account records and update client details.
Support the sales and customer service teams with account-related tasks.
Help track account performance and provide reports to management.
Collaborate with internal teams to ensure seamless client experiences.
Qualifications:
Strong communication and organizational skills.
Customer-focused mindset with problem-solving abilities.
Basic proficiency in Microsoft Office and CRM software is a plus.
High school diploma or equivalent (a Bachelor's degree is a plus).
Previous experience in customer service, sales, or account management is an advantage but not required.
Benefits:
Hands-on training and mentorship to develop your skills.
Opportunities for career growth and professional development.
A supportive, team-oriented work environment.
Exposure to real-world business and client management experience.
Jumpstart your career as an Account Specialist today! Apply now to join our team.
Billing Coordinator
Collector Job In Columbus, OH
Vista Global integrates a unique portfolio of companies offering asset-light services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.
VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere.
Our Finance team is looking for a Billing Coordinator to manage the end-to-end billing process for a dedicated group of Program clients.
This is a hybrid role. You will be required to work 3 days minimum in the Columbus, OH office.
Responsibilities
* Reviewing flight activity on a daily basis, checking that all details are correct and working with our Operations team to ensure accuracy of coding, cost and sales values, and categorisation of flying.
* Producing accurate customer invoices, ensuring alignment with the customer contract and any special terms (including the correct application of hours and rates).
* Calculating and adding any additional charges or notes to the invoices.
* Working with the Program sales team to review and approve any unusual invoices before sending out to customers.
* Ensuring that all customer balances for cash and hours flown are maintained and accurate, incorporating cash receipts and invoices.
* Monitoring customer balances, incorporating flights not yet billed, and informing Customer Services when a customer nears the minimum balance required to continue flying.
* Generate and send out customer statement, sending initial chaser emails as required.
* Responding to customer queries regarding invoices and working with Sales to resolve issues as required.
* Creating reports on flying activity and other statistics.
* Reporting differences between estimated and actual billing.
Required Skills and Experience
* You'll use your impeccable eye for detail and prior experience of interpreting complex client contracts to ensure that all invoices have been calculated accurately.
* Prior experience of reconciliations, in order to reconcile information from our in-house client system with our accounting system, SAP. Familiarity with SAP will be useful but is not essential.
* Intermediate/Advanced Excel skills are essential, including capability with pivot tables, v-lookups and formulas.
* You will be able to work at a fast pace, sometimes under pressure, in order to manage a challenging workload for demanding clients.
* Strong written and spoken English is essential when interacting with our discerning clients.
On-Call duty outside of standard working hours will be required. The schedule is alternated between team members.
Collections/Customer Service Representative (Bilingual)
Collector Job In Reynoldsburg, OH
Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer Service/Collection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits!
Collections/Customer Service Representative Responsibilities:
Handle customer inquiries and complaints
Negotiation payment arrangements on past due auto loans
Provide information about products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Collections/Customer Service Representative Qualifications :
Bilingual in Spanish and English
Previous experience in Customer Service, Collections, Sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
High School Diploma
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Supplemental Pay:
Bonus pay
Ability to commute/relocate:
Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person with future remote possibility
Billing Specialist
Collector Job In Dublin, OH
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Job Description
Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and negotiating customer and group purchasing contracts
Qualifications
EXPERIENCE: 2-4 Years
Root cause identification
Significant Microsoft Excel Skills
Communication (will communicate with external suppliers)
Chargeback or rebate experience a plus
Additional Information
Please revert if you are available in the job market; apply to the position &
Call me on ************ or send me your application on ******************************.
Billing Coordinator
Collector Job In Columbus, OH
Aspen Careers is partnering with a national law firm located in Columbus, Ohio to fill the following position:
Title - Billing Coordinator Company:
This national firm continues to be acknowledged and awarded for its inclusive and rewarding work environment, its display of employee appreciation, and the opportunities it offers individuals to expand their skills in a family-friendly environment. The firm has been recognized multiple times as a top 50 law firm for women and working mothers.
How this employer shows appreciation:
Employee Assistance Program
Parental leave
Backup Care Program
Generous paid time off
Culture of care, respect, and dignity
Attractive work-life balance
Medical / Dental / Vision insurance
Parking stipend
Group Life Insurance & AD & D
Short-term & Long-Term disability insurance
401K
Profit sharing
Flexible spending account
Responsibilities:
Manage the complete billing process for assigned attorneys, ensuring accuracy and adherence to client terms.
Generate and review monthly billing proformas, making necessary edits based on attorney and client requirements.
Submit electronic invoices, monitor their status, and handle appeals as needed.
Respond to billing inquiries from attorneys, clients, and staff.
Maintain and update billing instructions in the Elite 3E system.
Track outstanding invoices and generate monthly statements for clients.
Background Profile:
4-5 years in a similar role, preferably within a law firm or professional services setting.
Bachelor's degree preferred but not required.
Proficient in 3E Financial System, e-Billing Hub, Paperless Proforma, Microsoft Word, Excel, and Outlook.
Experience with e-billing vendors (Legal Exchange, Serengeti, Counsel Link, Chubb, Tymetrix) and LEDES file knowledge.
Strong analytical skills, self-motivation, exceptional attention to detail, and the ability to multitask effectively in a fast-paced environment.
Ready to apply? Have questions or want to hear more? We are happy to help! Please call our office at 614-992-1010 or email your resume to Shelley Baxter @ sbaxter@aspen-careers.com for immediate and confidential consideration.
Billing Coordinator
Collector Job In Dublin, OH
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Credentialing/Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Credentialing:
Process initial and re-credentialing applications, ensuring compliance with regulations.
Enter application data accurately, review for errors, and prepare files for quality review.
Monitor state licensing and Medicare/Medicaid sanctions.
Generate and distribute re-credentialing reports, following up on overdue applications.
Medical Billing:
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Aid in credentialing new providers and performing initial insurance verifications.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
Microsoft Excel and Word
CMS 1500
Availity platform
Compensation
Competitive and based on experience. Let's talk!
Senior Collections Specialist
Collector Job In Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team
At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
Position Location -
This role is available in the following locations: Columbus, OH.
Time Zone Requirements -
This team operates on the East/West Coast time zones.
In-Office requirements. You will be required to work from the Columbus office 3 days per month.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular on-sites. You will be required to work from the Columbus, OH office 3 days per month in this position.
How you'll make an impact:
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
What we're looking for:
Minimum qualifications:
At least 2 years in collections, customer service, or a similar role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred qualifications:
3+ years of full-time experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in
Auto Collections
is a plus.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Annualized Base Salary Range$57,100-$79,000 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
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Billing Specialist
Collector Job In Grandview Heights, OH
Job Details Affordable Home Health Care - Grandview Heights, OH Fully Remote $17.00 - $24.00 HourlyDescription
The Billing/Accounts Receivable Specialist ensures the accurate and timely submission of billing for Medicare, Medicaid, private payers, and patients. This role also involves following up on outstanding accounts receivable to collect payments and resolve any issues that may result in unbilled claims.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Processes and bills Medicare, Medicaid, private payer, and patient claims, adhering to payer requirements and organizational policies.
2. Keeps precise billing and accounts receivable records.
3. Notifies the appropriate management team regarding any late or missing documents needed for billing.
4. Capable of understanding and interpreting information in explanations of payments or benefits.
5. Aids in receivables collection by monitoring accounts, resubmitting bills to overdue accounts, and notifying the Billing management team of seriously overdue accounts.
6. Builds and sustains positive relationships with team members, patients, payers, and other customers.
7. Possess strong knowledge of HIPPA compliance and consistently maintains the confidentiality of patient and organizational information.
8. Undertakes additional projects related to billing, data entry, and company operations as needed.
The statements above are intended to summarize the primary duties and responsibilities of this job. Additional job-related responsibilities not listed here may be required to fulfill essential job functions upon hire.
Qualifications
POSITION QUALIFICATIONS
1. A minimum of two (2) years of experience in home health care systems.
2. A minimum of one (1) year of experience in healthcare billing, with a preference for home health care billing.
3. Up-to-date knowledge of PDGM and NOA billing requirements for Medicare.
4. High school diploma or equivalent required; two (2) years of college education preferred.
SKILLS REQUIRED
• Microsoft products (Excel, Work, Outlook) and Foxit or Adobe PDF
• Knowledge of Insurance portals (i.e., Epic, Waystar aka Zirmed, Availity, eServices)
• Knowledge of Kinnser/Wellsky EMR system
• Good working knowledge of different Insurance/non-Insurance Plans (i.e. Commercial payers [Aetna Signature Administrators, Cigna, QCP, UHC, etc.], Liabilities, VA, etc.)
• Knowledge of processing Medical Records
• Strong organizational skills and attention to detail
• Efficient multitasking and time management skills
• Effective verbal and written communication skills
• Ability to work effectively with other team members and independently
• Initiative-taking
• Quick-learning and problem-solving skills
Billing Specialist
Collector Job In Lancaster, OH
For over 50 years, New Horizons Mental Health Services, a non-profit behavioral health agency, has worked to improve the health and wellbeing of individuals, families, and the community through our services.
We are currently seeking a full-time Billing Specialist in Lancaster, Ohio.
What do we offer you?
A competitive salary, and the opportunity to work with a talented team of mental health professionals. Robust benefits, including:
· Medical
· Company paid Dental and Vision Insurance
· Company paid Life Insurance policy
· Over 3 weeks of PTO in first year
· 10 paid holidays, including your birthday
· 5 days of professional leave per year
· 403b Retirement Plan
· Generous Employer Match for Retirement Plan
· Employee Assistance Plan
· CEU/CME Reimbursement
· Eligibility for Federal Student Loan Forgiveness (PSLF)
· Paid Liability Insurance Coverage
The billing specialist will complete a variety of duties including but not limited to:
ADAMH/GOSH:
Processing and submitting bills and payments in GOSH, completing postings, enrollments, reviewing and assisting with the processing of denied claims, and reviewing and processing un-billed services. Completing monthly processes and reporting for applicable programs.
Insurance
Processing and submitting bills and payments for government and commercial insurance, completing postings, enrollments, reviewing and assisting with the processing of denied claims, and reviewing and processing un-billed services.
Billing
Processes, creates, and sends billing statements.
Client Support
Meets with clients who have questions about their bill, issues with payment, or other related billing questions.
Additional duties as assigned.
Requirements
High school diploma required, an associate degree in billing or coding is preferred. At least two years experience with billing, coding, or data entry strongly preferred. Experience with insurance companies and billing highly preferred. Excellent organizational skills are required, as well as a high degree of familiarity with business programs such as Office, and knowledge or ability to learn multiple interacting billing systems. Additionally, excellent communication and interpersonal skills are required to interface with multiple vendors or agencies.
Salary Description Starting at $40,000
Collection Specialist
Collector Job In Columbus, OH
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Accounts Receivable Manager.
This position is a full-time, direct hire position located in (HQ) Columbus, Ohio.
Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.
Primary Functions
Monitor accounts on a daily basis for collection efforts.
Identify outstanding account receivables.
Contact clients and discuss their overdue payments.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Investigate historical data for debts and bills.
Take actions in order to encourage timely payments
Process payments and refunds
Resolve billing issues
Resolve customer credit issues
Update account status records
Prepare and present reports on collection activities and progress to management
All other duties that may arise to ensure the successful operation of the company (all job descriptions must include this statement)
Qualifications
Proven experience as a Collection Specialist or similar role
Excellent knowledge of billing procedures
Knowledge of various collection techniques
Contact clients and discuss their overdue payments
Comfortable working with targets
Knowledge of collection laws and regulations
Excellent communication and interpersonal skills
Problem-solving and critical-thinking skills
High school diploma
Associate's/Bachelor's degree is a plus
Ability to access areas where needed people, information or equipment are located
Ability to understand and accurately apply basic math skills
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
Ability to make competent use of work related equipment and materials
Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed
Ability to communicate effectively and tactfully with others
Ability to work with other team members as well as independently
Ability to shift back and forth between two or more tasks
Cooperative, team-oriented, patient, calm under pressure
Ability to arrange things in certain order (e.g., alphabetically, numerically)
Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities
Strong written and verbal communication skills
Ability to provide excellent customer service to all clients (customers and employees)
Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g. customers and employees)
Ability to analyze and evaluate people, data and things to determine courses of action
IND1
Equal Opportunity Employer
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Retail Collections Specialist II
Collector Job In Columbus, OH
At Chase, you will help our customers win by offering them creative solutions to resolve overdrawn or past due accounts. The Customer Outreach Specialist's work is creative, exciting, and fulfilling every day.
As a Specialist II in Customer Outreach, you will receive a mix of inbound and outbound calls where you will identify and propose repayment solution options, negotiate terms, and gain commitment from our customers. You will also advise them on ways to prevent their account from becoming overdrawn or past due in the future. Your work will be impactful to our customers and our business results. Your commitment to the customer experience paired with your internal competitiveness will allow you to thrive in our fast-paced environment.
Job responsibilities
Works in a call center environment that requires 100% phone-based customer interaction
Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Communicates with customers in a metrics-driven environment
Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Takes ownership of each customer interaction while treating them with respect and responding with empathy
Works both independently and in a team environment
Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
High school diploma or GED required
Preferred qualifications, capabilities, and skills
Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Previous experience working in a Collections, Sales, Retail or Customer Service industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
Collections Representative
Collector Job In Dublin, OH
We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement.
IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work.
Pay: $16 per hour plus monthly commission up to $3,000
Sign on bonus for experienced collectors
Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm
Location: This is a full time position located on-site in our Dublin, Ohio office.
Responsibilities:
Receive inbound and make outbound calls collecting outstanding receivables.
Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns.
Contact and notify customers of delinquent accounts by telephone to solicit payment.
Locate and monitor overdue accounts, using a variety of systems.
Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Record information about financial status of customers and status of collection efforts.
Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
Meet Production Goals: Promise to pays, dollars collected, individual, team and/or department goals.
Perform all tasks in compliance with company policies and procedures.
Develop and maintain positive, professional relationships with peers, and customers.
IQ Ventures is an Equal Opportunity Employer.
Requirements
Skills:
Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions.
Strong active listening, negotiation and persuasion skills
Ability to analyze problems and resolve in a timely manner.
Ability to read and write clear and understandable instructions.
Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems.
Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly.
Working knowledge of Word, Excel, Outlook and PowerPoint.
Experience and Education:
High School Diploma or Equivalent
1 year of collection or call center experience strongly preferred.
Hospitality Industry experience a plus.
Bilingual candidates a plus
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit and talk on the phone for long periods of time.
We Offer:
Laidback, casual, and fun office environment
Food truck on site most days
Breakroom with free snacks
Excellent commission potential
Advancement opportunities
IQ Ventures is an Equal Opportunity Employer.
Collections Representative
Collector Job In Lancaster, OH
The Credit & Collections Representative manages a portfolio of customer accounts within the Porta Kleen Business Unit. Responsibilities include collecting past-due balances, resolving disputes, and ensuring timely payments. The ideal candidate will possess strong problem-solving skills and customer service abilities while collaborating with internal teams to resolve account issues.
What You'll Do:
* Contact customers regarding past-due balances via phone, email, or letter.
* Submit invoices through online applications and respond to customer inquiries.
* Investigate and resolve disputed invoices to collect outstanding payments.
* Process customer payments and generate manual invoices as needed.
* Assist with special tax projects, inventory counting, and audit-related support.
* Handle ACH & EFT payment requests and customer credit inquiries.
* Prepare and mail customer statements.
* Serve as a backup for Credit & Collections team members.
What You'll Need:
* Bachelor's degree in business, marketing, finance, or related field preferred.
* Associate degree in accounting, finance, or general business with relevant experience considered.
* Business-to-business (B2B) collections experience required.
* Strong customer service, analytical, and problem-solving skills.
* Excellent written and verbal communication skills.
* Ability to work cross-functionally and manage disputes professionally.
* Proficiency in Microsoft Excel, Outlook, and Word; JD Edwards experience is a plus.
* Strong mathematical skills for financial calculations.
Why Work at Porta Kleen?
* Collaborative and supportive team environment.
* Opportunities for professional growth and career development.
* Competitive compensation and benefits package.
* Open-office setting with reasonable accommodations available.
* Opportunity to make a meaningful impact in a dynamic company.
Join our team and contribute to financial success through effective credit and collections management!
Data Collection Representative
Collector Job In Ashville, OH
Workplace Type: On-site
Zip Code: 43103
Standard Hours: 10-15
Compensation Range: 13.00 - 18.00
The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
Description:
Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work!
We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control how much money you are able to collect per hour!
Great gig to earn extra money by working independently, good for anyone with flexible time to spare!
As a Store Scanning Specialist, you can enjoy the flexibility of choosing when and how much you earn. All you need is reliable transportation to start making money.
Why scan with RetailData?
Choose your own hours! When you work is totally up to you within our clients window
Easy to get started! We will provide detailed training
Earn extra money! Achieve your short-term goals or long-term collecting with RetailData
Make a guaranteed hourly minimum! (only for areas with wage floor)
Benefits:
Training to build speed and increase pay.
Ability to control what you earn.
Advanced notice of work schedule.
$400 referral bonus program.
As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
Employee stock purchase after 1 year of service.
Independent, flexible work schedules that enable a healthy work-life balance.
Travel opportunities, locally and out of state.
Extra hours available in many areas.
Paid drive time and mileage reimbursement.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
At least 18 years of age.
High school diploma, or equivalent.
Smartphone with ability to download company pricing app and collect work assignments.
Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation
Collections Representative
Collector Job In Lancaster, OH
The Credit & Collections Representative manages a portfolio of customer accounts within the Porta Kleen Business Unit. Responsibilities include collecting past-due balances, resolving disputes, and ensuring timely payments. The ideal candidate will possess strong problem-solving skills and customer service abilities while collaborating with internal teams to resolve account issues.
What You'll Do:
Contact customers regarding past-due balances via phone, email, or letter.
Submit invoices through online applications and respond to customer inquiries.
Investigate and resolve disputed invoices to collect outstanding payments.
Process customer payments and generate manual invoices as needed.
Assist with special tax projects, inventory counting, and audit-related support.
Handle ACH & EFT payment requests and customer credit inquiries.
Prepare and mail customer statements.
Serve as a backup for Credit & Collections team members.
What You'll Need:
Bachelor's degree in business, marketing, finance, or related field preferred.
Associate degree in accounting, finance, or general business with relevant experience considered.
Business-to-business (B2B) collections experience required.
Strong customer service, analytical, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work cross-functionally and manage disputes professionally.
Proficiency in Microsoft Excel, Outlook, and Word; JD Edwards experience is a plus.
Strong mathematical skills for financial calculations.
Why Work at Porta Kleen?
Collaborative and supportive team environment.
Opportunities for professional growth and career development.
Competitive compensation and benefits package.
Open-office setting with reasonable accommodations available.
Opportunity to make a meaningful impact in a dynamic company.
Join our team and contribute to financial success through effective credit and collections management!
Accounts Collection Specialist
Collector Job In Zanesville, OH
This position will be responsible for the follow-up and collections of billed accounts. Successful history working in a call center/collections environment. High school diploma or GED required. Must have experience working in an office setting with phone and computer applications.
Account Representative
Collector Job In Columbus, OH
🌟 Account Representative 🌟
🏢 Company: Finance Services
💼 Type: Full-Time | 💰 Salary: $19 - $ 22
About the Role:
Join our team as an Account Representative and provide top-notch client support! You'll handle incoming calls , including Cash Management products, Online, and Mobile app inquiries. Accuracy, efficiency, and world-class service are key!
Preferred Qualifications:
✅ College Degree OR Previous Contact Center Experience
✅ Strong communication and multitasking skills
✅ Ability to thrive in a fast-paced, team environment
Why Join Us?
✨ Competitive salary + incentives
🌱 Growth opportunities
🏆 Comprehensive benefits (medical, dental, vision, 401(k), insurance, and more)
💪 Supportive and career-driven work environment