Collector Jobs in Fairland, MD

The Patient Accounts Rep / Accounts Receivable Specialist works closely with the Manager, Revenue Cycle while performing all components in the Accounts Receivable Process for existing and new patients as well as working closely with staff. Supports the vision and mission of Anne Arundel Gastroenterology Associates through providing excellent customer service throughout the entire Patient Services Process. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned. Contacting insurance companies daily to resolve outstanding claims issues, using the collection connection. Respond to emails in a timely manner and work reports daily. Report all coding, denial issues and appeal requests to designated associates/management. Resolve disputed balances. Report any identified billing issues that result in non-collection to Revenue Cycle Manager. This position requires that the employee present an example of appropriate work habits, behavior, and positive attitude toward co-workers and administration. Regular and reliable attendance. Exhibit continual adherence to policies and regulations regarding HIPAA and Electronic Patient Health Information (EPHI). Attend education activities, in-services and staff meetings as required. Consistent, regular attendance as scheduled in compliance with attendance policies. Deal effectively with a diversity of individuals at all organizational levels. Comply with company policies and procedures in accordance with state and federal regulations (CMS, HIPAA, OSHA or other governing agencies). Other duties as assigned by Management. Pay range: Min $23.66- Max $28 Benefits USPI offers the following benefits, subject to employment status: Medical, dental, vision, disability, and life insurance Paid time off (vacation & sick leave) 401k retirement plan Paid holidays Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance Program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance. Required Skills: High school diploma or general education degree (GED). Prefer minimum of 2 years of experience in a medical office or healthcare business office operations; or equivalent combination of education and experience. Rounded revenue cycle process knowledge (health insurance billing, collection and cash posting functions). Prefer knowledge of various health insurance programs including Governmental and Non-Governmental insurance. Excellent organizational and time management skills. Prefer knowledge of medical terminology. #LI-LL1 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

A D.C. Law Firm is seeking a Legal Billing Specialist. This role is hybrid with 3 days in office and 2 days remote. 2 years of legal billing experience is required. As a Billing Specialist, you will be responsible for managing all aspects of billing for Intellectual Property clients. You will handle everything from data entry, processing foreign counsel invoices, and managing account expenses to e-billing, emailing bills, and revising prebills. This is a key support role where you'll interact with attorneys, team members, and the finance team to ensure the timely and accurate processing of billing-related tasks. Status: Direct Hire Salary: Up to $90K DOE *LOCAL CANDIDATES ONLY* Duties and Responsibilities: Data Entry: Accurately input and manage billing data for Intellectual Property clients, ensuring precision and consistency across all billing records. Foreign Counsel Invoices: Process, review, and track foreign counsel invoices, ensuring compliance with international billing standards and firm guidelines. Account Expenses: Review and reconcile account expenses, ensuring proper documentation and expense allocations. E-Billing: Handle all aspects of the e-billing process, ensuring compliance with client billing guidelines and submission deadlines. Use platforms like E-Billing Hub to electronically submit invoices and troubleshoot any submission issues. Emailing Bills: Generate and distribute invoices via email to clients, ensuring all details are accurate and properly formatted to meet client specifications. Follow up with clients as needed to ensure timely payment. Prebill Revisions: Review and revise prebills, working closely with attorneys to adjust invoices based on client-specific requests or changes. Billing Discrepancies: Investigate and resolve any billing discrepancies or disputes, working directly with attorneys, clients, or vendors to resolve issues in a timely manner. Internal Collaboration: Work alongside attorneys, paralegals, and the finance team to align billing information with the work performed and ensure all details match client expectations. Maintain Billing Records: Ensure proper organization and filing of all billing records, both digital and physical, in compliance with firm and legal standards. Utilize NetDocuments for effective document management. Compliance: Stay updated on the latest billing practices and compliance regulations within the legal industry, especially within the Intellectual Property field, ensuring that the firm's processes remain in line with industry standards. Special Projects: Assist with special billing projects, such as audits, process improvements, or implementing new billing software. Provide feedback and suggestions for improving billing efficiency. Billing Software Proficiency: Leverage Centerbase for managing client accounts and financial transactions to streamline billing processes. Job Requirements: Experience: Minimum of 2 years of law firm billing experience, particularly in Intellectual Property. Experience with e-billing platforms like Centerbase is highly preferred. Attention to Detail: Strong organizational skills with an eye for detail to ensure all billing information is accurate and complete. Software Experience: Experience with billing software such as Centerbase, E-Billing Hub, and NetDocuments is a significant plus. Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and internal teams. Problem-Solving: Ability to identify and resolve billing discrepancies in a professional and timely manner. Team Player: A collaborative mindset and the ability to work effectively with different teams across the firm. How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Legal Staffing is an equal opportunity employer. About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area. Palmer Google Reviews = 4.8 stars, visit online to see what other Palmer candidates have to say about us. You are more than just a “number”! Visit www.plsdc.com and view our job board, contact a recruiter, link to our Facebook and LinkedIn pages.

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collectionsactivities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit

Country Casual Teak is looking for a new Account Representative focused on building relationships with and selling to designers and design firms. This role also serves as the company's liaison to design industry organizations (e.g., ASID, IIDA, ASLA, AIA), participating in webinars, events, and trade shows. The Account Representative will work to achieve annual sales goals by executing acquisition campaigns and managing customers through the full sales cycle with exceptional, personalized service. This position involves both inbound and outbound sales activities. Key Responsibilities: Achieve Sales Goals: Meet and exceed yearly revenue, client acquisition, and retention targets for the design industry sector Develop Client Relationships: Actively engage with current design clients to understand their business needs and build lasting relationships Respond to Inquiries: Handle inbound designer calls and showroom visits professionally and enthusiastically. Provide detailed product information that encourages specification and sales of Country Casual Teak products, including details about warranties, lead times, and additional offerings Generate Quotes: Check pricing and stock availability, collaborating with Sales Support staff as needed to prepare quotations CRM Management: Record all design leads, opportunities, and client contact information in Zoho CRM Sales Pipeline Management: Build, grow, and maintain a robust sales pipeline. Follow up on leads and quotes to close sales efficiently Outbound Sales: Make daily outbound calls to identify decision-makers, initiate dialogues, assess client needs, provide proposals, and close sales Collaborate on Marketing: Partner with the Marketing Team to execute phone and email campaigns, host webinars, and deliver Lunch and Learn presentations Ensure Customer Satisfaction: Conduct post-sale follow-ups to confirm customer satisfaction. Address and resolve customer complaints professionally with assistance from Customer Service Cross-Department Collaboration: Work closely with the Sales and Client Relations Manager, Operations staff, and other departments to ensure timely and accurate communication of order details to customers Networking and Industry Representation: Attend relevant business networking events to expand the company's presence and identify new sales opportunities and represent Country Casual Teak at approved design industry trade shows (up to 25% travel) Stay Informed: Keep abreast of the latest industry trends through webinars, publications, and online research. Qualifications: Experience: 5+ years of experience in a relationship-focused sales environment with a proven ability to build pipelines and generate revenue Industry Knowledge: Deep understanding of the interior design industry and client/market needs. Relationship Building: Demonstrated ability to expand and leverage existing relationships with interior designers and firms while proactively seeking new clients and opportunities Communication Skills: Excellent interpersonal and communication skills with a proven ability to establish rapport and develop relationships in person and over the phone Technical Proficiency: Strong computer skills, including proficiency in MS Word, Outlook, and Excel. Familiarity with CRM software and computerized order entry systems is a plus Drive and Teamwork: Enthusiastic, goal-oriented, and able to work independently and collaboratively within a team Organizational Skills: Strong organizational and follow-up abilities with the capacity to manage multiple sales opportunities and orders simultaneously Sales Pipeline Management: Proficiency in establishing and maintaining sales pipelines using designated sales software Innovative Thinking: Creative and out-of-the-box thinker with the ability to develop innovative solutions and strategies to meet client needs and drive sales growth Benefits Offered: Health, Dental, and Vision insurance Company-funded Healthcare Reimbursement Account Company-funded Long-term Disability, Short-Term Disability, Life Insurance, and Employee Assistance Program Additional Supplemental Benefits (FSA, DCA, etc.) Paid Time Off (PTO) and Holidays Retirement Plan with Company Match Team Member Discounts on Products Tuition Reimbursement for Continued Education Regular All-Company Events Who We Are: Established in 1977, Country Casual Teak is the nation's leading designer and manufacturer of solid teak outdoor furniture. From patio dining sets to rocking chairs and luxury poolside chaises, we take pride in providing durable and beautiful teak furniture solutions that transform outdoor spaces. Our 45+ year commitment to the highest standards of quality, craftsmanship and customer service has earned us the trust of homeowners and corporate clients across the country.

We are seeking an experienced Medical Billing & Insurance Specialist with a strong background in high-dollar hospital claims, Medicare Exhaust cases, and inpatient facility billing. This role requires expertise in handling complex claims exceeding $100K in Maryland and $500K in Washington, DC, working with UB-04 billing, and managing Coordination of Benefits (COB) conflicts. The ideal candidate will have extensive experience in hospital revenue cycle management, insurance appeals, and payer dispute resolution. The position offers a full-time hybrid schedule, working four days remotely and one day in the office after the training period. All employees are required to work onsite 5 days a week for training purposes (first 3-4 months). Key Responsibilities Handle high-dollar inpatient facility claims, ensuring proper billing and reimbursement for accounts exceeding $100K in Maryland and $500K in Washington, DC. Process and follow up on Medicare Exhaust claims, COB denials, and other complex inpatient billing cases. Investigate and resolve insurance claim denials, including appeals for underpayments, non-covered services, and coordination of benefits issues. Work directly with insurance companies and hospital billing systems to ensure claims are processed accurately and paid timely. Analyze payer trends to identify reimbursement issues and recommend corrective action. Complete daily UB-04 billing and ensure compliance with hospital reimbursement policies. Meet performance benchmarks for claims resolution, denials management, and high-dollar claim collections. Required Qualifications Must have experience handling high-dollar hospital accounts exceeding $100K in Maryland and $500K in Washington, DC. Extensive knowledge of Medicare Exhaust claims, inpatient billing, and Coordination of Benefits processes. Strong experience with UB-04 billing for inpatient and hospital-based claims. Minimum one to two years' experience in hospital patient accounting, medical billing, or revenue cycle management. Proficiency in hospital billing systems such as Epic, Cerner, Meditech, and Microsoft Excel and Word. Ability to resolve complex payer issues and follow up on unpaid claims. Excellent communication, problem-solving, and organizational skills. Job Type & Schedule Full-time hybrid position with four days remote and one day in the office. All employees are required to initially work onsite 5 days a week for training purposes (first 3-4 months). If you meet the qualifications, apply today to make an impact in hospital revenue cycle operations!

To keep step with our rapid growth in technology market, we are in search of collaborative, driven and forward-thinking individuals to continue to grow our business. We currently have openings for entry-level government Account Representatives. Account Representatives are focused on identifying, qualifying and closing federal, state and local government opportunities. You will be responsible for relationship development, proposal writing, and new business development. The ideal candidate will be a college graduate with a business-related degree and some marketing or business internship experience. This role is based out of our office in Reston, VA. Overall Responsibilities: Manage assigned accounts to maximize sales potential Work effectively within assigned territory and named account base to maximize sales potential Generate leads, qualify opportunities, and forecast pipeline Responsible for set revenue expectations and achievements Build strong relationships to achieve win/win results toward common goal Drive registration to and attend client meetings and events Build strong relationships to achieve client goals Desired Qualifications & Experience: Strong desire to learn about federal software sales BA/BS degree Proven track record of leadership, responsibility and dependability Ability to thrive in a fast-paced, changing environment Competitive, assertive, self-starter mentality Carahsoft is an equal opportunity company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Our client is looking for a billing coordinator that is responsible for overseeing billing operations and ensuring accurate invoicing, payment tracking, and record-keeping. Their duties often include: Monitoring Returns: Ensuring returned items are processed correctly and refunds or adjustments are issued as needed. Revenue Management: Collaborating with finance teams to track revenue streams and ensure accurate reporting. Collections: Following up on outstanding payments, negotiating payment arrangements, and resolving billing discrepancies. Invoice Preparation: Creating and sending invoices to clients, either electronically or by mail. Client Communication: Addressing client inquiries and resolving billing-related issues. Record Maintenance: Keeping meticulous records of transactions, payments, and client accounts. the coordinator needs strong organizational skills, attention to detail, proficiency in accounting software, and excellent communication abilities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 3+ years working in billing coordination, monitoring returns, transactions, receiving payments, accounts receivable, etc - Comfortable working 5 days a week in either Columbia MD or Lorton VA null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

MedStar Health is currently seeking a Billing Coordinator MS Transport to join our ambulatory finance team! This is a full time, Monday-Friday position, with a hybrid schedule after the successful completion of the 90-day probationary period (full time on-site during probationary period). Hybrid schedule includes working remotely on Mondays & Fridays and working on-site Tuesday - Thursday. Business office is located in Elkridge, Maryland. Job Description - Under the supervision of the Revenue Cycle Manager, the representative will be responsible for obtaining completed and signed documentation to ensure timely claim submission for transport billing. Reviews patient medical records for documentation needed and contacts physicians for required documentation. Maintains contacts with payers and communicates billing/reimbursement issues to management in a timely manner. Participates in development of collection strategies to decrease outstanding A/R. This role is a vital position in the revenue cycle process for MedSTAR Transport. Primary Duties and Responsibilities Acts as custodian of patient medical records. Ensures that documents are maintained per HIPPA and other legal requirements.Keeps abreast of regulatory and specific changes as it relates to billing requirements and payer specific follow up communicating such changes to management timely.Contributes to monthly departmental key performance indicators (KPIs) as it applies to days in A/R, open receivables, aged A/R, cash collections credit balances, and high dollar accounts.Identifies missing documentation and communicates with physicians and administrative staff verbally and in writing. Ensures complete, accurate, and timely follow-up of requested information. Understands the Maryland Medicaid billing process, submission of claims and documentation through the approved portal. Enters comments in the billing system for each account submitted.Obtains and provides clinical documentation and supportive documentation as needed for billing. Acts as the billing liaison with the transport billing company and resolves issues revolving around billing, revenue and reimbursement.Works with charity assistance programs to assist patients that meet the programs criteria. Minimum Qualifications Education * High School Diploma or GED required * Bachelor's degree preferred * One year of relevant education may be substituted for one year of required work experience. Experience * 3-4 years experience in medical billing required * Knowledge of medical collections process preferred Licenses and Certifications * Certified Professional Coder (CPC) credential preferred Knowledge, Skills, and Abilities * Basic computer skills preferred * Verbal and written communication skills This position has a hiring range of $20.17 - $35.04

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HCLS is seeking an experienced and highly motivated individual to join the Materials Management team as the Sr. Materials & Collection Development Specialist who selects, maintains, develops and manages the Adult Nonfiction materials, World Language, and Art collections systemwide, and manages assigned budget in the designated area of responsibility, as well as serve as back up to the Director of Collection Development. A role you will love: • You provide leadership and direction in the development, management, and maintenance of library Adult Nonfiction collections in all formats, including World Language, Art and other designated special collections • You serve as a backup to the Director of Collection Development • You assist in identifying opportunities to improve materials management processes and cost effectiveness • You review borrowing information regularly to monitor use patterns., training needs, and collection gaps and identify national and state trends • You act as the systemwide resource person in all areas of selection responsibility • You respond to customers' suggestions and requests for reconsideration of materials • You develop guidelines for projects in all areas of selection responsibility and monitors project integrity • You develop database queries and data analysis and prepare reports and presentations as needed • You act as project manager by initiating, developing, and/or approving all booklists and bibliographic tools in area of your responsibility • You represent HCLS through interest groups and committees' participation at the state and national levels • You develop merchandising plans for materials within area of responsibility • You provide information and readers' advisory service to the public by answering queries in person and by telephone for all branches • You plan and conduct training sessions for staff in all areas of selection responsibility • You research, analyze, develop and manage new HCLS collections, as requested • You participate on cross functional teams as subject matter expert on designated collection • Assist in developing written collection development, weeding and Materials Management procedures • You maintain regular and predictable attendance. • You adhere to all policies and procedures of Howard County Library System and actively support the values of Howard County Library System • You perform other duties and special projects, as assigned We are guided by these shared responsibilities: Positions Howard County Library System (HCLS) as the place to learn, grow, and connect Contributes to achieving HCLS' racial and social equity goals. ?Please view the ?Brave Voices, Brave Choices?initiative ? Effectively lives our strategic values of community, equity, intellectual freedom, learning, and teamwork Requirements Do you have what it takes? • A Master's degree in library or Information Science from an accredited institution by the American Library Association (ALA) • Minimum four years of progressive experience in professional library work, of which at least three years in a supervisory role • Working knowledge or experience in collection development, acquisition or selection work • Demonstrated knowledge of Adult Nonfiction and World Language Materials including collection development processes • Ability to lead, organize and plan • People skills - ability to motivate, work effectively with others and enjoy it • Demonstrated budget or project management experience • Superior writing and public speaking ability • Demonstrate ability to handle multiple projects and meet deadlines. Commitment to keep abreast of changing technologies • Demonstrated ability to develop and maintain effective, collaborative working relationships with staff, community leaders, partners and potential partners, customers, and the library community • Willingness to develop and to participate in appropriate community and professional activities within the County and State • Demonstrated ability to complete work in Microsoft or OpenOffice products; as well as experience using databases to gather or query data. Experience using Polaris, Tableau or writing SQL queries, a plus • Ability to communicate in additional languages a plus. • Possesses a valid Maryland driver's license. Your job at the library will be active: • You will have a variety of standing, walking, bending, reaching, pushing, pulling and sitting and activity such as carrying or moving bags or boxes of books Additional Information: • Position located at the Administrative Branch • Works under the supervision of the Director of Collection Development • Full-time; 37.5 hours per week, typically Monday - Friday • Evenings and weekends may be required for HCLS signature events • Grade 14: Salary range: $70,722 - $124,011 • Position is open until filled EEO STATEMENT Howard County's diversity is its greatest asset. Howard County Library System embraces its multi-cultural and multi-ethnic character. All communities, including communities of color and immigrant communities, are fundamental to our spirit of service, workforce and long-term success. Equity and empowerment are top priorities. We believe all Howard County residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. Among our goals is for our workforce to reflect the community it serves. We are actively working to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences.

This position is located in the Digital Collections Management and Services Directorate, Digital Services Directorate, Discovery and Preservation Services. description number for this position is 349876. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a non-supervisory, bargaining unit position. Help Overview * Accepting applications * Open & closing dates 03/21/2025 to 04/10/2025 * Salary $120,579 - $156,755 per year * Pay scale & grade GS 13 * Help Location * Washington, DC 1 vacancy * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - Some travel may be required. * Relocation expenses reimbursed No * Appointment type Term - Not-to-Exceed 2 year Position * Work schedule Full-time - Flexitime. * Service Excepted * Promotion potential 13 * Job family (Series) * 1410 Librarian * Supervisory status No * Security clearance Not Required * Drug test No * Announcement number VAR003039 * Control number 833995100 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position. Help Duties The Digital Collections Workflow Section (DCW) within the Digital Collections Management and Services Division (DCMS) is seeking a Senior Digital Collections Specialist to serve on a multidisciplinary project team to create cutting edge and creative digital experiences in collaboration with local communities across the country. These transformative digital experiences will combine emerging technologies, digital library materials, and themes relevant to local communities. This position will work closely with Library staff and partner communities to help develop and implement innovative digital interactive experiences that will be hosted in physical locations around the country. Coordinates, determines, and manages projects for digital collections. Works with internal and external partners to collaboratively develop a digital project or program. Serves as a technical expert in the planning, management, and execution of digital collections workflow/lifecycle management projects. Acts as an expert on special projects, and advises management on issues. Plans, tests, and executes projects that involve acquiring, describing, storing, and providing access to digital content for which the section has curatorial responsibility. Serves as a project leader for content transfers and processing from varied acquisitions sources including, but not limited to, content on tangible media, web archived content, and digital collections datasets. Plans for new digital acquisition streams, and is responsible for their implementation using new or existing workflows. Identifies opportunities for improving the performance of existing streams and workflows, and implements new automated and manual tools and processes as appropriate. Ensures that assigned projects are completed on time and achieve the desired objectives. Within the broad framework of program strategies and goals, identifies or contributes to the development of innovative tools and processes for the management and preservation of digital collections. Serves as a senior technical expert, trouble-shooter, and consultant for digital content management work carried out by the section. Develops workflows for new content streams. Works with division staff to define, develop, implement and monitor plans for the lifecycle management of digital content that is the responsibility of the section. Works with division staff and content providers to define and test efficient data movement procedures, establish effective and robust operational processes, and coordinate among stakeholders. Work is carried out in an environment of continual change, where digital content types and content sources are rapidly expanding, and the Library's technical environment, as well as supporting tools and services, are in a state of flux. Communicates orally and in writing to both technical and non-technical colleagues concerning digital collections lifecycle management, and contributes to shared information resources. Works collaboratively inside and outside the project team and program area to facilitate and encourage the development and implementation of institution-wide and national best practices and standards for digital content management. Builds relationships, gathers input, and responds to engagement from a range of user communities, colleagues, vendors, and peers. Serves as an expert advisor on digital content management practices. Establishes and maintains effective working relationships with staff at multiple levels throughout the service unit and across the Library, as well as with those in the larger digital content management community. Coordinates digital workflow activities with specialists in curatorial units throughout Library Collections and Services Group, the Law Library, and the Office of Chief Information Officer. Provides advice and training to more junior members of the section, and to staff in stakeholder and curatorial units. Using knowledge of digital libraries and technical solutions, provides expert analysis and advice and develops solutions to solve issues and problems associated with digital lifecycle management: Identifies and applies new analytical techniques to address situations that are unique or not previously encountered. Researches new trends and developments in library and information technologies, particularly as they apply to digital content preservation and lifecycle management. Based on digital library trends, operations, and changing program requirements, identifies relevant issues to management. Collects, analyzes, and evaluates input from stakeholders and makes authoritative recommendations to management. Provides expert guidance in the resolution of complex problems or issues impacting digital lifecycle programs. Analyzes and participates in the development of appropriate guidelines, standards, and mechanisms for digital content management. Help Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Knowledge of library digital content management principles and practices. Ability to perform project development and management duties. Ability to provide consultation or liaison duties. Ability to research and analyze technical issues. Ability to communicate effectively in writing. Ability to present information other than in writing. Additional information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ***********. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at ************ or email ***********. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk () in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. You may preview questions for this vacancy. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at ************ or email ***********. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact *************** , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED. Agency contact information Customer Service Center Phone ************ Fax 000-000-0000 Email *************** Address LIBRARY OF CONGRESS 101 Independence Ave. SE LM-107 Washington, District of Columbia 20540 United States Next steps Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may b

Discovery & Collection Specialist - Senior (10-12 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus

Department: Fiscal Services Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 03 Salary: Salary starting at $48k and commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing. About the Position: The Collections Specialist supports the Cashiering and ALM Manager with maintaining a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Responsibilities: Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process; Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt; Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: High school diploma or equivalent; Experience working in Accounts Receivable; Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; Skills in written and oral communication, with the ability to effectively communicate complex material; Analytical and problem-solving skills; Ability to work with Microsoft Word, Excel, and email systems; and Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: Bachelor's degree in related field; Experience in higher education and/or Student Accounts; and Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: October 3, 2024 For Full Consideration, Apply by: October 18, 2024 Open Until Filled: Yes

IS HYBRID. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success. Do you have excellent verbal and written communication skills? Are you an independent worker? If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team! About us: Our Difference: What makes Lafayette Federal cutting-edge ? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's! Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry. About the role: We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures Requirements A day in the life of a Collections Specialist will include: Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) Fully funded deductible (HMO Plan) 401k employer matching contribution Income protection with life insurance, short and long-term disability Paid time off, holiday leave & birthday leave Educational assistance Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. *Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer *EOE/AA/DISABILITY/VETERAN Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)

At ABS Group, risk analysis is our foundation. ABS Group is a global professional services company with 100+ offices in 30+ countries. Our Global Government division, headquartered in Washington, DC, deploys cutting-edge technical expertise for federal agencies such as the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), the United States Coast Guard (USCG), and the Department of Transportation (DoT). At ABS Group, you can help transform the way agencies quantify, analyze, and ultimately manage risk. ABS Group is currently searching for enthusiastic, highly motivated leaders with strong organizational skills to join our Department of Homeland Security (DHS) National Risk Management Center's (NRMC) Supply Chain Risk Management (SCRM) team in Washington, DC, and support CISA in leading the national effort to protect and enhance the resilience of the nation's physical and cyber infrastructure. ABS Group Intelligence Specialists will apply technical and analytical skillsets to provide supply chain risk assessment products and support the NRMC's ability to anticipate areas of risk to global supply chains linked to the resilience of critical infrastructure through proactive scanning for trends and indicators in the volving strategic risk environment. Intelligence analysts support the creation of robust intelligence information for the National Risk Management Center's Supply Chain Risk Analysis. Intelligence specialists are responsible for requirements development, analysis, coordination, production, and dissemination of intelligence and intelligence products to support the NRMC's ability to anticipate areas of risk to global supply chains and to further analysis. What You Will Do: * Develop collection plans and requirements based on Customer needs. * Work closely with other Task Areas and NRMC staff to define scope and requirements for intelligence products. * Analyze and review collection performance, assess and report on end-to-end collections performance data. * Collect, review, interpret, evaluate, and integrate large volumes of supply chain intelligence data from multiple sources pertaining to extensive, interrelated geographical or functional fields. * Review, edit, write, and publish Intelligence Information Reports (IIR). * Apply proficient use of automated message retrieval system (M3), TAC-S classified information retrieval system, and HOT-R. * Condense and simplify complicated information/documents for digestion into threat analysis and ultimately the comprehensive supply chain risk analysis. What You Will Need: Education and Experience * 2 - 8 Years of experience in intelligence collection, analysis, and supply chain risk management. * High School Diploma/GED: 8 years of experience * Associate degree: 6 years of experience * Bachelor's Degree: 4 years of experience * Master's Degree: 2 years of experience Knowledge, Skills, and Abilities * Intelligence Collection Management Experience * Cable/IIR/FBI Intel writing experience * Work in the adjudication of requirements; specifically, the analyzing and investigation of collection performance data * Experience in the development of evaluation criteria for assessing the validity, accuracy, and reliability of a broad array and high volume of information, for translation into intelligence relevant to supply chain requirements. * Other qualifications (considered "nice to have" but not required) * Multi-INT experience (HUMINT, SIGINT preferred) * Experience using automated message retrieval system (M3), TAC-S classified, information retrieval system, and CRATE/CHROME. * SCRM Intel experience (DIA SCRM TAC etc.) * Ability to act as liaison with analysts (e.g., can they take raw intelligence and help convert it into FINTEL?) * Experience in the collection, review, interpretation, evaluation and integration of large volumes of intelligence data from multiple sources pertaining to extensive, interrelated functional fields. * Background in intelligence collection and/or intelligence collection management. * Open-source research and analysis experience. * Experience producing written intelligence reports and products to include visuals aligned to existing style guides with minimal supervision. * Demonstrate familiarity with supply chain risk management and critical infrastructure. * Ability to work effectively across contract Task Areas and directly with Government staff or Customers. * Ability to apply experience across multiple, complex work assignments that may be broad in nature. * Must be innovative and operate with appreciable latitude in developing methodology and presenting solutions to problems. * Active Top-Secret Clearance * Must be eligible to retain Sensitive Compartmented Information (SCI) eligibility/access. Reporting Relationships: Reports to a manager, director, or executive-level position and does not have any direct reports. Salary Range: $100,000-125,000 Notice: This position requires access to information that is subject to control by the Export Administration Regulations and/or the International Traffic in Arms Regulations. Any offer of employment shall be contingent upon the Company's verification that the candidate is a "U.S. Person" or upon the receipt of all necessary export licenses or authorizations that may be required by U.S. export control laws. "U.S. Persons" are defined as U.S. citizens, U.S. lawful permanent residents (i.e., "green card" holders), or any individual granted protected status under the Immigration and Nationality Act (8 U.S.C. § 1324b(a)(3)), including asylees and refugees. In the event a candidate refuses or cannot otherwise provide the necessary information for the Company to determine whether such licenses may be required, or for the Company to obtain any required licenses, the Company shall maintain the exclusive right to discontinue the application process and/or withdraw any contingent offer that has been made. Notice: This role has been opened for a future need expected within three months of the original posting date of this position. Potential candidates may not receive communication until the open headcount is confirmed.

Discovery & Collection Specialist - Mid Level (At Least 3 Years experience) TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one Required Qualifications: Russian language skills At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.) Course work or 2 years work experience with web browsing tools and advanced searching techniques 3 years' experience with Microsoft Office tools Experience directly engaging with partners and customers Experience conducting safe searches (OPSEC) 2/2 DLPT in desired language or equivalent (ILR or ALTA) TS/SCI Clearance with an existing CI Polygraph or ability to pass one Preferred: Experience balancing multiple priorities with differing due dates Experience with coding or building web scraping/crawlers/media veracity tools Knowledge of geospatial technologies Knowledge of DoD/IC databases and services Knowledge of Common Open Source databases and services Familiarity with social media Familiarity with production tracking software

The Credit & Collections Specialist plays a crucial role in maintaining a healthy cash flow for the organization, ensuring timely payments and minimizing overdue accounts. This role involves a blend of accounting, customer service, and communication skills, contributing directly to the company's financial stability and growth. Here's an expanded view of the responsibilities and impact of the position: 1. Customer Account Setup:Account Creation: The specialist ensures that new customer accounts are established accurately within the company's accounting system. This involves verifying the customer's creditworthiness, checking references, and setting appropriate credit limits.Credit Terms: The specialist works closely with sales teams to establish clear credit terms and conditions, balancing the risk to the company with providing competitive payment options to customers.Documentation: Ensuring that all necessary paperwork, such as contracts and signed agreements, are in place and compliant with company policies is crucial for a smooth collections process down the line. 2. Payment Processing:Invoice Generation: The Credit & Collections Specialist is responsible for ensuring that invoices are generated correctly and sent out promptly. This includes tracking billing cycles, adjusting invoices when necessary, and working with departments to resolve discrepancies.Payment Receipt and Posting: This includes handling incoming payments, ensuring they are applied correctly to customer accounts, and maintaining records of these transactions for accurate reporting.Account Reconciliation: Regular reconciliation of accounts receivable to the general ledger is necessary to ensure accuracy and to identify any discrepancies early. 3. Collection Efforts:Proactive Communication: The specialist plays a key role in initiating contact with customers who have overdue balances, using tactful and professional communication. This can include phone calls, emails, and even sending formal collection letters.Payment Arrangements: For customers facing financial difficulties, the specialist can negotiate payment plans or settlements to facilitate the collection of outstanding debts while maintaining positive customer relationships.Escalation and Reporting: For accounts that remain unpaid despite standard collection efforts, the specialist may escalate the situation to a manager or external collection agency. They must also provide regular reporting on outstanding accounts, highlighting any risks or trends. 4. Supporting Company Growth and Financial Stability:Risk Management: By carefully monitoring credit limits and customer payment histories, the specialist helps minimize the risk of bad debts and contributes to the company's profitability.Customer Retention: The role involves balancing the need for payment with maintaining good customer relationships. Timely collections ensure that the company has the liquidity it needs to reinvest in its growth and maintain strong relationships with loyal customers.Cash Flow Management: By managing the receivables effectively, the specialist helps optimize the company's cash flow, ensuring that funds are available for operations, investments, and growth initiatives. 5. Staff Development and Team Collaboration:Training and Mentorship: As a knowledgeable resource within the accounting team, the specialist may provide guidance and support to junior staff or new team members, helping them understand collections procedures and best practices.Cross-Department Collaboration: The role often requires close collaboration with sales, customer service, and finance teams to ensure alignment between the company's policies and customer expectations, ultimately streamlining processes and reducing potential conflicts or delays.Process Improvement: The Credit & Collections Specialist can contribute to continuous improvement efforts by suggesting and implementing more efficient processes, such as automated reminders or better integration between billing and collections software. 6. Reporting and Analysis:Aging Reports: Regularly reviewing and updating aging reports to identify overdue accounts and assessing the risk associated with them.Financial Impact Analysis: The specialist plays an important role in analyzing the financial impact of overdue payments and communicating with senior management about trends, risks, and potential changes in policy.KPI Tracking: Key performance indicators such as days sales outstanding (DSO), collection efficiency, and recovery rates are often tracked, and the specialist helps to improve these metrics by optimizing collection processes. Qualifications Superior communication, analytical, and organizational skills Customer-focused with strong time management and attention to detail Proficiency in Microsoft Office programs Preferred: Associate's Degree in Accounting or Business Program Minimum of 2 years of experience in A/R, credit, and collections or data entry $23 - $25 an hour By working closely with cross-functional teams, mentoring junior staff, and driving process improvements, the specialist not only protects the company's bottom line but also contributes to its growth and long-term success. Their attention to detail, risk management, and proactive collection efforts ensure that the organization maintains strong customer relationships while minimizing financial risks. Ultimately, the Credit & Collections Specialist is an integral part of the team, helping the company thrive and adapt in a competitive business environment.

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role * Responsible for high volume collections activities to achieve delinquency goals for an assigned branch * Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters * Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities * Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: * HS Diploma/GED Preferred: * Collections or Customer Service experience * Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Department: Fiscal Services Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 03 Salary: Salary starting at $48k and commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing. About the Position: The Collections Specialist supports the Cashiering and ALM Manager with maintaining a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Responsibilities: * Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process; * Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; * Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt; * Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; * Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and * Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: * High school diploma or equivalent; * Experience working in Accounts Receivable; * Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; * Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; * Skills in written and oral communication, with the ability to effectively communicate complex material; * Analytical and problem-solving skills; * Ability to work with Microsoft Word, Excel, and email systems; and * Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: * Bachelor's degree in related field; * Experience in higher education and/or Student Accounts; and * Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: October 3, 2024 For Full Consideration, Apply by: October 18, 2024 Open Until Filled: Yes