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Collector Jobs in Delhi, MI
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Case Credit Union
Collector Job In Lansing, MI
td id="gnewton JobDescriptionText" div /b/div div /div div Responsible for performing resolution activities associated with delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by management. Ensures that the Credit Union's professional image is maintained. /div div /div divb ESSENTIAL FUNCTIONS AND BASIC DUTIES/b/div div /div div1.span style="white-space:pre" /span Assumes responsibility for the effective and professional performance of resolution functions./div div /div diva.span style="white-space:pre" /span Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses. /div div /div divb.span style="white-space:pre" /span Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings./div div /div divc.span style="white-space:pre" /span Works toward prompt resolution of negative and delinquent accounts through negotiations with member./div div /div divd.span style="white-space:pre" /span Initiates small claims proceedings when appropriate/div div /div dive.span style="white-space:pre" /span Represents the credit union in small claims proceedings when necessary./div div /div divf.span style="white-space:pre" /span Prepares reports as requested by department manager./div div /div divg.span style="white-space:pre" /span Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant./div div /div div2.span style="white-space:pre" /span Assumes responsibility for efficient administration of resolutions activities./div div /div diva.span style="white-space:pre" /span Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies./div div /div divb.span style="white-space:pre" /span Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence./div div /div divc.span style="white-space:pre" /span Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status./div div /div divd.span style="white-space:pre" /span Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets./div div /div div3.span style="white-space:pre" /span Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals./div div /div diva.span style="white-space:pre" /span Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals./div div /div divb.span style="white-space:pre" /span Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements./div div /div divc.span style="white-space:pre" /span Maintains confidentiality./div div /div divd.span style="white-space:pre" /span Develops contacts with local authorities, Tri County loss prevention and MACI members to effectively minimize Credit Union Losses./div div /div div4.span style="white-space:pre" /span Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel./div div /div diva.span style="white-space:pre" /span Assist area personnel as needed./div div /div divb.span style="white-space:pre" /span Keeps management informed of activities, progress attained toward established objectives, and of any significant problems./div div /div divc.span style="white-space:pre" /span Attends and participates in meetings as required./div div /div div5.span style="white-space:pre" /span Assumes responsibility for related duties as required or assigned./div div /div diva.span style="white-space:pre" /span Stays informed of changes in resolution policies, procedures, and related legal requirements./div div /div divb.span style="white-space:pre" /span Ensures that work area is clean, secure and well maintained./div div /div div divb QUALIFICATIONS/b/div div /div div EDUCATION/CERTIFICATION:span style="white-space:pre" /span High school graduate or equivalent./div div Additional business training strongly preferred./div div /div div REQUIRED KNOWLEDGE:span style="white-space:pre" /span/div ul li General knowledge of resolution procedures, skip tracing and related laws and regulations./li li Understanding of Credit Union loan products and policies./li li Familiar with deposit programs and account ownership./li /ul div /div div EXPERIENCE REQUIRED:span style="white-space:pre" /span None/div div /div div SKILLS/ABILITIES:span style="white-space:pre" /span/div ul li Accuracy and thoroughness in work./li li Ability to manage multiple tasks and assignments./li li Excellent communication, telephone, and public relations skills./li li Ability to work well independently./li li Ability to work well in stressful situations./li li Ability to operate related computer applications and other business/li /ul /div /divbr/ /td$45k-54k yearly est. 60d+ agoCustomer Service
The Pet Emporium
Collector Job In Ann Arbor, MI
The Pet Emporium in at 2394 E. Stadium Blvd. in Ann Arbor, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position available. Weekend availability is necessary. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Processing new inventory and counting current stock Qualifications Friendly attitude when dealing with guests and co-workers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Pet experience We are looking forward to receiving your application. Thank you.$28k-34k yearly est. 60d+ agoAutomotive Biller
General Accounts
Collector Job In Durand, MI
Graff Chevrolet in Durand is a growing fast-paced dealership that prides itself on treating its employees and customers like family. Essential duties and responsibilities include the following: • Type all paperwork associated with a vehicle transaction • Break deals down • Report deliveries to General Motors • Apply for incentives • Do all Secretary of State paperwork • Process contracts and correspond with various lending institutions Job Requirements: • Strong analytical skills • Must be willing to work hard and have fun • Looking for previous car biller experience but will train the right person. • Must be able to work a flexible schedule What we offer: Competitive salary. Health, Dental, Vision Insurance. Company Paid Life Insurance. Company Savings Plan. 401K with Employer Match. Vacation Pay. We will train the right candidate. We are an Equal Opportunity Employer and a Drug Free Workplace Job Type: Full-time Compensation: $16.00 - $18.00 per hour$16-18 hourly 60d+ agoMember Resolution Specialist
Lake Trust Credit Union
Collector Job In Brighton, MI
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job summary The Member Resolution team is responsible for creating positive member interaction by delivering exceptional service via the phone, chats and emails. This role involves handling lost/stolen credit and debit cards, helping customers who are victims of fraud, troubleshooting issues with card denials, and taking applications for new credit card applications. In this position you will provide a high-quality member service using member wellbeing to understand the members' emotional connection to the situation. This team will use member wellbeing to support a wide variety of functions around card services. This role will work closely with all lines of business within the Contact Center and the Card Operations Department. What you'll do * Help members who are victims of fraud navigate the next steps, giving support and empathy in what can be an extremely difficult experience. * Debit cards increase. Credit applications for credit card increases. * Document all findings into a ticketing system to support the findings of fraud and provide provisional credit as needed. Work and update any internal tickets that are submitted. * Support expedited cards to members. * Provide support for cards via inbound and outbound member interactions. What you'll bring * 3-5 years of call center experience required * 3-5 years of financial institution experience required * Understanding debit/credit card fraud * Proficient in computer skills including word, excel, and other credit union software. What you'll get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do * Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.$45k-53k yearly est. 25d agoBilling Coordinator
Careline Health Group
Collector Job In Jackson, MI
We Value Your Career at Careline Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care. Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you're passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline. Exceptional Benefits: Medical, Dental, and Vision Insurance Short-Term Disability, Long-Term Disability and Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan Mileage Reimbursement Company Vehicle Program Cutting Edge Technology Key Responsibilities Careline Billing Coordinators provide billing practices and services in accordance with billing requirements of related payor sources, agency policy, and accounting firm requirements. The Billing Coordinator follows uniform billing procedures and practices according to Medicare, Medicaid, 3rd party payers, and private payor sources. In this role you will be responsible for: Performing insurance verification and continued eligibility Managing provider and non-provider credentialing with Medicare, Medicaid, and 3rd party payor sources Ensures compliant and accurate ICD10 and CPT codes are used in EMR and used for billing Facilitates invoice processing and submittal of bills either electronically or via paper Oversees accurate claims for submittal to payor source Responds to payer inquiries regarding invoices Prepares correspondence to staff or payer sources Acts as liaison between company and payor sources for collection Responds to client inquiries regarding invoices Analyzes and performs collection activities for delinquent accounts Required Qualifications High School Diploma, GED Current and valid driver's license Reliable transportation 3 year's billing experience Knowledge of medical terminology Demonstrate good communication, interpersonal, telephone, and documentation skills Demonstrate excellent word-processing skills Demonstrate ability to multi-task Desired Qualifications Associates Degree preferred Billing experience in an appropriate clinical care setting or Physician Service environment preferred Accounting practices or experience preferred. Location Office Location: 801 Rosehill Road, Jackson, MI 49208 Hours Office Hours: 8:00 am - 5:00 pm, Monday through Friday Background Screening Careline Health Group conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Careline Health Group is an equal-opportunity employer.$35k-51k yearly est. 41d agoSenior Specialist, Account Management
Cardinal Health
Collector Job In Lansing, MI
**What Account Management contributes to Cardinal Health** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications** + Bachelor's degree or equivalent experience, preferred + 2-4 years professional experience preferred + Direct customer facing experience preferred + Strong communication skills + Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook) + Demonstrated ability to work in a fast-paced, collaborative environment + Highly motivated, creative, able to operate effectively within a team **What is expected of you and others at this level** + **Must be willing to work CST hours** + Adherence to client's facility policies and vendor credentialing requirements. + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range** : $56,200 - $84,420 **Bonus eligible** : No **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 6/16/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$56.2k-84.4k yearly 10d agoData collector / Driver
Tsmg
Collector Job In Lansing, MI
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. RequirementsMust have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the USMust pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & ReliableGood driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!$34k-38k yearly est. 11d agoMedical Bill Rev Specialist I/II
Emergent Holdings, Inc.
Collector Job In Lansing, MI
Medical Bill Review Specialist I Primarily responsible for analyzing bills for multi-state Workers Compensation medical claims to determine appropriateness of services billed. Responsible for analyzing simple billings by utilizing our Medical Bill Review (MBR) software to determine appropriateness of codes. Responsible for making bill review processing determinations according to rules, regulations, and/or third-party partners. Medical Bill Review Specialist II Primarily responsible for performing technical review of more complex medical bills, including modifiers, anesthesia, & psychiatric. Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software to determine appropriateness of codes and excessive charges. Also responsible for analyzing assigned medical bills to determine compliance with business rules, client specific requirements and multiple state rules, regulations and guidelines. PRIMARY RESPONSIBILITIES include the following. Other duties may be assigned. Medical Bill Review Specialist I: * Provides QA for basic bills for adjudication within Bill Review system. * Reviews, analyzes, adjusts and releases basic bills, including duplicates. * Refers to reference library of fee schedules, CPT, ICD-CM, HCPCS and other industry publications to support findings. * Assist all bill review teams as assigned with current work volumes or backlogs to ensure timely payments. * Identifies system and/or reports bill review issues and findings to MBR Leadership. * Provides a high level of customer service for all business partners and customers. * Reviews state reporting criteria as related to bill processing and outlined in state guidelines. * Manages confidential client information with discretion and good judgment in accordance with department and company guidelines. * Demonstrates a dependable work ethic. Additional Responsibilities of Medical Bill Review Specialist II: * Responsible for analyzing complex billings for multi-state Workers Compensation medical claims to determine appropriateness of services billed. * Responsible for making bill review processing determination according to rules and regulations and or third-party partner. * Reviews hospital and surgery billings. * Reviews, analyzes, adjusts and releases queued bills to ensure timely payments. * Ensures provider compliance with the Workers Compensation Health Care Services Rules and Fee Schedule. * Process reconsiderations where no previous payment has been issued. EDUCATION AND EXPERIENCE Medical Bill Review Specialist I: * High School Diploma or G.E.D is required. * Minimum of two years of experience in a medical billing and/or coding position or similar relevant experience that would provide the necessary skills, knowledge and abilities to perform the required responsibilities. Medical Bill Review Specialist II: * High School Diploma or G.E.D is required. * Degree/Certificate of completion in Medical Coding or Billing is required. * Minimum of one year as a Medical Bill Review Specialist I OR Minimum of two years demonstrated experience in workers compensation medical bill review analysis/pricing. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER SKILLS AND ABILITIES Medical Bill Review Specialist I: * Basic knowledge of medical terminology, anatomy, and CPT/ICD-CM codes, & medical fee schedule. * Basic knowledge of computers and ability to enter alpha/numeric data accurately. * Math skills with the ability to use a ten-key calculator. * Effective oral, written and communication skills. * Ability to consistently meet or exceed daily production and quality standards for this position. Ability to use reference manuals and apply information to medical claims * Excellent organizational skills and ability to prioritize work. * Ability to work with minimal direction. Additional Skills/Knowledge/Abilities of Medical Bill Review Specialist II: * Knowledge of various state workers' compensation medical payment methodologies. * Demonstrated attention to detail. ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. REQUIRED TESTING (For HR use only) Medical Bill Review Specialist I: Basic Windows, Reading Comprehension, Alpha Numeric, 10 Key, and Math Medical Bill Review Specialist II: Reading Comprehension, 10 Key, Math, Alpha Numeric, Basic Excel$30k-39k yearly est. 18d agoMedical Bill Rev Specialist I/II
Emergent Holdings Career Section
Collector Job In Lansing, MI
Medical Bill Review Specialist I Primarily responsible for analyzing bills for multi-state Workers Compensation medical claims to determine appropriateness of services billed. Responsible for analyzing simple billings by utilizing our Medical Bill Review (MBR) software to determine appropriateness of codes. Responsible for making bill review processing determinations according to rules, regulations, and/or third-party partners. Medical Bill Review Specialist II Primarily responsible for performing technical review of more complex medical bills, including modifiers, anesthesia, & psychiatric. Responsible for analyzing billings including outpatient hospital and multiple surgeries by utilizing our Medical Bill Review (MBR) software to determine appropriateness of codes and excessive charges. Also responsible for analyzing assigned medical bills to determine compliance with business rules, client specific requirements and multiple state rules, regulations and guidelines. PRIMARY RESPONSIBILITIES include the following. Other duties may be assigned. Medical Bill Review Specialist I: Provides QA for basic bills for adjudication within Bill Review system. Reviews, analyzes, adjusts and releases basic bills, including duplicates. Refers to reference library of fee schedules, CPT, ICD-CM, HCPCS and other industry publications to support findings. Assist all bill review teams as assigned with current work volumes or backlogs to ensure timely payments. Identifies system and/or reports bill review issues and findings to MBR Leadership. Provides a high level of customer service for all business partners and customers. Reviews state reporting criteria as related to bill processing and outlined in state guidelines. Manages confidential client information with discretion and good judgment in accordance with department and company guidelines. Demonstrates a dependable work ethic. Additional Responsibilities of Medical Bill Review Specialist II: Responsible for analyzing complex billings for multi-state Workers Compensation medical claims to determine appropriateness of services billed. Responsible for making bill review processing determination according to rules and regulations and or third-party partner. Reviews hospital and surgery billings. Reviews, analyzes, adjusts and releases queued bills to ensure timely payments. Ensures provider compliance with the Workers Compensation Health Care Services Rules and Fee Schedule. Process reconsiderations where no previous payment has been issued. EDUCATION AND EXPERIENCE Medical Bill Review Specialist I: High School Diploma or G.E.D is required. Minimum of two years of experience in a medical billing and/or coding position or similar relevant experience that would provide the necessary skills, knowledge and abilities to perform the required responsibilities. Medical Bill Review Specialist II: High School Diploma or G.E.D is required. Degree/Certificate of completion in Medical Coding or Billing is required. Minimum of one year as a Medical Bill Review Specialist I OR Minimum of two years demonstrated experience in workers compensation medical bill review analysis/pricing. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER SKILLS AND ABILITIES Medical Bill Review Specialist I: Basic knowledge of medical terminology, anatomy, and CPT/ICD-CM codes, & medical fee schedule. Basic knowledge of computers and ability to enter alpha/numeric data accurately. Math skills with the ability to use a ten-key calculator. Effective oral, written and communication skills. Ability to consistently meet or exceed daily production and quality standards for this position. Ability to use reference manuals and apply information to medical claims Excellent organizational skills and ability to prioritize work. Ability to work with minimal direction. Additional Skills/Knowledge/Abilities of Medical Bill Review Specialist II: Knowledge of various state workers' compensation medical payment methodologies. Demonstrated attention to detail. ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. REQUIRED TESTING (For HR use only) Medical Bill Review Specialist I: Basic Windows, Reading Comprehension, Alpha Numeric, 10 Key, and Math Medical Bill Review Specialist II: Reading Comprehension, 10 Key, Math, Alpha Numeric, Basic Excel$30k-39k yearly est. 11d agoBilling Associate - Contract Fuel
Avfuel/Avflight
Collector Job In Ann Arbor, MI
Job Details Avfuel Corp - Ann Arbor, MI Full Time High School/GED Equivalent DayDescription Duties/Responsibilities: Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues Meet strict daily deadlines while insuring accuracy and excellent customer experience Communicate issues and concerns with manager and sales staff Other special projects and duties as assigned The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Potentially requires coverage for one weekend day. Qualifications Required Skills/Abilities: Strong communication skills both verbal and written Exceptional multi-tasking skills Ability to problem solve independently Strong organizational skills and attention to detail Positive attitude and willingness to be a team player Education and Experience: High School Diploma required Associates Degree preferred or equivalent experience 1-2 years Accounting/billing/bookkeeping or comparable experience a plus 2 + years customer service experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization's facilities.$31k-41k yearly est. 19d agoSenior Collections Specialist
Clarivate PLC
Collector Job In Ann Arbor, MI
Join our global collections team at Clarivate as a Senior Collections Specialist! Are you passionate about building strong customer relationships and ensuring financial stability? As a Senior Collections Specialist, you'll play a crucial role in our dynamic team, working closely with management, accounts receivable, customer service, and sales. Your expertise will help us meet customer needs, reconcile accounts, and resolve past-due balances, all while maintaining the highest standards of quality and professionalism. About You - experience, education, skills, and accomplishments… * Bachelor's degree in Accounting or related field preferred, or equivalent combination of education and experience will be considered * Strong technology skills, with strong working knowledge of Microsoft Excel and Microsoft Word. * Experience using Oracle or similar ERP system It would be great if you also had… * Working knowledge of systems used at ProQuest (i.e.: Oracle) * 2+ years of B2B collections experience What will you be doing in this role?... * Handles daily collection activity through customer contact; records entries within collector file. * Reviews monthly statements for all customers in territory. * Maintains collection notes in Oracle to track customer contacts and payment status. * Initiates credit stops for customers when appropriate to the circumstance. * Analyze open AR for collections risk for quarterly bad debt reserve calculation; handles categorization and recommendation of reserve amount. * Maintains close contact with sales to better understand customer landscape. * Investigates and facilitates resolution for incoming customer inquiries through direct service or referral to correct department. * Assists with back-office integrations for acquisitions. Hours of Work This is a full-time, hybrid position working out of one of our Ann Arbor office location Ability to be flexible with working hours across regions and time zones worldwide #LI-hybrid #CB Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled$41k-54k yearly est. 18d agoPremium Collections Specialist
Auto-Owners Insurance Co
Collector Job In Lansing, MI
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Premium Collections Specialist professional to join our team. The position requires the person to: * Provide customer service by answering customer telephone inquiries with proper telephone etiquette, and giving accurate and timely responses. * Apply payments to proper accounts. * Research and resolve inquiries, and communicate results by telephone or written correspondence to insured, agent, or other departments. * Make computer inquires and entries. * Research and correct processing problems. * Update and maintain records according to established guidelines. Desired Skills & Experience * High school diploma or general education degree (GED) or equivalent related work experience * Experience working at an insurance agency preferred * Excellent oral and written communication skills * Ability to handle multiple assignments Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. * Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.$33k-39k yearly est. 41d agoMortgage Collector
First National Bank of America
Collector Job In Lansing, MI
First National Bank of America is looking for customer-focused candidates to contact borrowers with past-due mortgage accounts. We provide training for candidates with excellent communication and customer service skills, irrespective of their previous work experience. A successful Mortgage Collector should be goal-oriented and excel in a fast-paced environment. Join our team of dedicated professionals in assisting our customers, where you'll use your exceptional customer service skills to handle a variety of situations. Shift Type: Afternoon/Evening (12PM-9PM) We are currently hiring for two Collector roles: - Bilingual Spanish/English Collector - English-speaking Collector Compensation includes an hourly wage plus the opportunity to earn monthly incentive pay based on results. Responsibilities: Initiating and receiving incoming and outgoing phone calls Establishing repayment schedules Facilitating receipt of payments via ACH and other methods Confirming data on the customer's account Achieving the departmental delinquency goals Qualification: Bilingual (Spanish/English) Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite$32k-35k yearly est. 1d agoSenior Collections Specialist
Proquest
Collector Job In Ann Arbor, MI
Join our global collections team at Clarivate as a Senior Collections Specialist ! Are you passionate about building strong customer relationships and ensuring financial stability? As a Senior Collections Specialist, you'll play a crucial role in our dynamic team, working closely with management, accounts receivable, customer service, and sales. Your expertise will help us meet customer needs, reconcile accounts, and resolve past-due balances, all while maintaining the highest standards of quality and professionalism. About You - experience, education, skills, and accomplishments… Bachelor's degree in Accounting or related field preferred, or equivalent combination of education and experience will be considered Strong technology skills, with strong working knowledge of Microsoft Excel and Microsoft Word. Experience using Oracle or similar ERP system It would be great if you also had… Working knowledge of systems used at ProQuest (i.e.: Oracle) 2+ years of B2B collections experience What will you be doing in this role?... Handles daily collection activity through customer contact; records entries within collector file. Reviews monthly statements for all customers in territory. Maintains collection notes in Oracle to track customer contacts and payment status. Initiates credit stops for customers when appropriate to the circumstance. Analyze open AR for collections risk for quarterly bad debt reserve calculation; handles categorization and recommendation of reserve amount. Maintains close contact with sales to better understand customer landscape. Investigates and facilitates resolution for incoming customer inquiries through direct service or referral to correct department. Assists with back-office integrations for acquisitions. Hours of Work This is a full-time, hybrid position working out of one of our Ann Arbor office location Ability to be flexible with working hours across regions and time zones worldwide #LI-hybrid #CB Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled$44k-57k yearly est. 5d agoBilling Specialist
Opus Ivs
Collector Job In Dexter, MI
At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission. Opus IVS technology & products has been a leader in the industry since the late 90's. Opus IVS offers modern collision shops an integrated platform of leading diagnostics and calibration solutions, anchored by expert technicians and cutting edge, patented technology. Position Summary Opus IVS is currently seeking a dynamic Billing Specialist to provide support and assistance to the Billing & Order Processing team within OPUS IVS's operations. This role will work closely with the Billing, Order Processing and Finance team. This position is responsible for generating invoices, credit memos, distributing to customers and identifying, creating, implementing, and maintaining robust processes necessary to ensure accuracy and follow through. Responsibilities: Manage account balances to discover outstanding debts or other inconsistencies Collect all information needed to calculate bills receivable (order amounts, discount rates etc.) Check the data input in the accounting system to ensure accuracy of final bill Issue invoices and bills and sent them to customers through various channels (mail, telephone, e-mail) Accountable for issuing customer account statements that aligns with compliance and need Issue customer account statements periodically or whenever necessary Receive payments through various methods (cash, online payments etc.) and check for credibility Send reminders for payments and contact customers when assigned Update accounting records with new payments, balances, customer information etc. Answer questions and handle complaints from customers regarding bills Other tasks as requested Requirements Qualifications: Associate Degree in Accounting or other related field; or High School Diploma with proven and successful experience as a billing clerk Working knowledge of HIPAA, laws and confidentiality compliance related to accounting Proficient in MS Office, QuickBooks Excellent math ability Successful experience with MS Office Working knowledge of accounting software Good organizational skills Excellent communication skills WHAT WE OFFER: Competitive Pay: We know your value and we're not afraid to pay for it. We offer a competitive total compensation plan including salary, bonuses, tuition reimbursement, and a match contribution to your 401k. Time Off: Besides our competitive paid time off package, employees receive paid holidays and floating holidays. Benefits: We offer a comprehensive benefits package, including all the necessities such as medical, dental, and vision. Opportunity: to be a part of a fast-growing company working to make the world safer! We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by state, federal, or local law. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.$30k-39k yearly est. 1d agoAutomotive Accounts Payable and Receiveable
Glenn Buege Chevrolet
Collector Job In Eaton Rapids, MI
Description of the role: Due to upcoming retirements Glenn Buege Chevrolet is seeking a detail-oriented individual to join our team as an Automotive Accounts Payable and Receivable. This position involves managing the financial transactions of the company related to automotive accounts. Responsibilities: Process accounts payable and accounts receivable transactions Match invoices to purchase orders and receiving documents Ensure timely and accurate payment and receipt of funds Reconcile vendor statements and resolve discrepancies Assist with month-end closing and financial reporting Answering phones Cashiering Requirements: High school diploma or equivalent Prior experience in accounts payable/receivable preferred Strong attention to detail and organizational skills Excellent communication and interpersonal abilities Benefits: This position offers a competitive compensation range of $15.00 - $18.00 per hour, based on experience. Other benefits include health insurance, retirement plans, and opportunities for career growth within the company. Paid Training period with current long term team member. About the Company: Glenn Buege Chevrolet is a family owned automotive dealership located in Eaton Rapids, MI. We pride ourselves on providing exceptional customer service and a quality, stable work environment. Join our team and become part of a dynamic work environment dedicated to excellence in the automotive industry.$15-18 hourly 7d agoAccounts Receivable
Sohn Linen
Collector Job In Lansing, MI
The successful candidate will love working with numbers. He or she needs to be extremely detail-oriented and a team player. Someone who has the skills to be comfortable, polite and professional when talking on the phone with customers about invoices that were skipped for payment, short pays, accounts that are past due, etc. This person will need to be self-motivated and will also need to work well with coworkers to troubleshoot and resolve issues that may arise. Responsibilities: Post daily deposits Maintain and respond to customer emails and phone messages regarding their account. Communicate with customers about payment discrepancies and questions Engage management over any AR problems you encounter Initiate collections on past-due accounts Assist with scheduled ACH and Credit Card transactions Assist with monthly statement processing Skills: Associate's degree in accounting or related field is a bonus 2+ years' experience in AR can substitute for educational requirement Advanced mathematical and logical deduction skills Experience with customer service and client communication Excellent communication and problem-solving skills Intermediate to advanced 10-key skills Ability to create and edit Excel spreadsheets Familiarity with accounting software programs Hours: Monday-Friday, 8:00am-4:30pm Benefits offered: health, dental, vision, PTO, vacation, LTD, life insurance, employee discount Sohn Linen Service is proud to be an equal opportunity employer and a drug-free workplace. About Sohn Linen Service At Sohn Linen Service, we have been providing top-quality linen and uniform rental services to customers in mid-Michigan and the surrounding areas since 1933. Our commitment to customer service and satisfaction sets us apart from our competitors.$33k-40k yearly est. 4d agoBilling Specialist
Enerstaff
Collector Job In Boston, MI
Temp Biling Specialist Start: ASAP Duration: 4 months Shift: M-F 7:30am-4pm with some flexibility Pay: $20-$25/ hour DOE Primary Responsibilities Include: Assist operations assistance with billing procedure and processes Trouble shoot billing inquiries for local operation assistants Provide support to team members, customers, vendors, stakeholders, and employees through friendly, professional, timely and accurate response to their inquiries. Assist with additional billing necessary to be completed prior to team deadline Answer incoming calls in the office Communicate with our customer via phone and email Investigate any escalations and respond in a timely manner (3-5 days, required by contract) Help crews with any questions, routing work Sort / Send any important documents to various internal departments such as Fleet, HR, and IT Data Entry - entering new work orders, completing them to be invoiced without errors Must be proficient in Excel to create, format, and update on-going spreadsheets for our utility companies A successful candidate will meet the following qualifications: High school diploma or equivalent Three years' clerical / administrative experience •Demonstrate proficiency in billing software Excellent analytical skills with a high level of accuracy and attention to detail Ability to prioritize and plan work activities to be effective and efficient to meet strict deadlines Must be comfortable and effective working in an environment with changing demands, delays and responding to unexpected situations Ability to maintain and protect confidential information Track record of reliability and dependability: Excellent verbal and written communication skills required; ability to maintain a high level of professionalism when interacting with all customers (internal / external) Must pass background and drug screen.$20-25 hourly 2d agoCollections Specialist
University of Michigan Credit Union
Collector Job In Ann Arbor, MI
Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members' growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years. UMCU is currently searching for a bright, professional and friendly Collections Specialist to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collections Specialist is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team? Work with a high energy and collaborative group of supportive professionals. We are committed to helping you own your career and grow professionally and personally. Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more! Very generous paid time off and a very flexible work environment to help you find just the right work-life balance. Tuition reimbursement and a student loan debt repayment program Our Fidelity 401k program with employer match is one of the most generous you'll find. From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find! What will you be doing in this role? Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed. Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and Maintains high level of professionalism in regard to confidentiality and service in collection efforts Monitor Fraud Software Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts. Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off Continues collection efforts on previously charged-off loans Assists in providing training to other department team members Demonstrates responsibility for security of member information Contributes to the improvement of credit union processes and procedures Provides reports of collection activities Maintains knowledge of laws and regulations affecting financial institutions policies and procedures Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc. Other duties as assigned What you will need for this role: Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required 1 year of credit union collection experience is desirable Sensitivity to confidential matters and ability to exercise discretion Proficient in Microsoft Office - Word, Excel, PowerPoint and Outlook Strong verbal and written communications skills Must be a team player and possess a high energy “can do” attitude Physical Demands/Work Environment The environment is typical of an office atmosphere. The noise level in the environment is usually moderate While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision$36k-44k yearly est. 32d agoAccounts Payable/Receivable
Golling Chrysler Jeep Dodge Ram of Chelsea
Collector Job In Chelsea, MI
Join the team at Golling CDJR of Chelsea as our new Accounts Payable/Receivable Specialist! We're looking for a detail-oriented and highly organized individual to handle our financial transactions and contribute to our continued success. Job Details: 1. Payables: Manage accounts payable processes efficiently and accurately. 2. Receivables: Handle accounts receivable duties, including invoicing and collections. 3. Collection Calls: Conduct professional and tactful collection calls to ensure timely payments. 4. Schedules: Maintain schedules for payments and receivables to meet deadlines. 5. Daily Bank: Reconcile and monitor daily banking activities. 6. State Title and Plates CVR: Assist with state title and license plate transactions. Working Hours: Part-Time [ 20-30 hrs/week ] Qualifications: * Strong attention to detail with excellent multitasking abilities. * Ability to work independently and take ownership of assigned tasks. * Exceptional organizational skills to manage multiple responsibilities effectively. * Proven ability to meet deadlines and work in a fast-paced environment. * Dependable and reliable with a strong drive to succeed. Benefits: * Health Insurance: Golling Chelsea covers half of your health insurance costs. * Free College: Take advantage of free college courses offered by Strayer University. * 401(k): Access to our retirement savings plan. * 401(k) Matching: We match a portion of your 401(k) contributions. * Dental Insurance: Comprehensive dental coverage. * Vision Insurance: Coverage for vision-related expenses. * Paid Time Off: Enjoy paid time off for vacation, personal, and sick days. Work Location: On-site at our office in Chelsea, MI 48118. Experience and Requirements: * Minimum 2 years of experience in accounts payable is required. * Must be able to work in person at our Chelsea location. If you're ready to join a dynamic team and contribute to the financial success of Golling CDJR of Chelsea, apply now! We offer a competitive salary ranging from $16.00 to $18.00 per hour. To apply, please click "Apply For Position" and provide your contact information. Please have your resume and a brief cover letter highlighting your relevant experience ready. We're excited to hear from you!$16-18 hourly 60d+ ago
Learn More About Collector Jobs
How much does a Collector earn in Delhi, MI?
The average collector in Delhi, MI earns between $26,000 and $46,000 annually. This compares to the national average collector range of $27,000 to $44,000.
Average Collector Salary In Delhi, MI
$35,000
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