Entry Level Account Representative
Collector Job In Wilmington, DE
Mavens Marketing Group is looking for the next addition to our growing team!
Our Account Representative brings our national clients to a local level, making products and services more accessible to potential new customers. In this entry-level position, you will be interacting daily with customers face-to-face in local retail settings and are responsible for creating new accounts for the national brands we represent.
You'll focus on new customer acquisition as well as maintaining existing accounts. This position is perfect for someone looking to get in on the ground floor of a marketing and sales team that represents some of the biggest companies in the world.
THIS IS AN IN-PERSON POSITION ONLY! Local applicants are encouraged to apply!
Account Representative Responsibilities:
Engage on a face-to-face level with potential new customers
Acquire new customer accounts
Resolve any issues that arise with current accounts
Take customer information accurately
Track daily and weekly sales goals
Account Executive Qualifications:
1 year of customer service experience (preferred)
Account Executive Benefits:
Weekly pay
Paid training
Growth opportunities
Travel opportunities
Hands-on mentorship in the business world
If you want to develop a skill set that will elevate your business sense and advance your career, then APPLY TODAY!
Customer Service
Collector Job In Delaware
At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.
Join Oxford Instruments as a Customer Service specialist in Wiesbaden, Germany!
At Oxford Instruments, we are pioneers in high-tech tools and systems for research and industry. With a rich history dating back to 1959, we specialize in designing, manufacturing, and supporting cutting-edge scientific instruments and solutions in fields like materials science, nanotechnology, and industrial applications. Join us in advancing scientific knowledge and technological progress!
As a Customer Service, you will provide administrative sales and service support, co-ordinating the service needs of our customers. Your responsibilities will include:
* Maintain customer service records and client details on the company database
* Input orders onto the database and complete all other associated tasks (e.g., licensing, sending sales order acknowledgments, invoicing etc)
* Handle order amendments in terms of customer communication and updating the database
* Ensure there is close co-operation and clear communication between OI and internal and external customers
* Actively explore and find ways to meet the requirements of the customer and in doing so improve and maintain good customer relations
* Acting as the customer's representative within OI. Seeing issues from the customer's perspective and representing the customers point of view
* Raising internal purchase orders as required
* Maintain schedule planner allocating engineers jobs if required
* Organise relevant customer training and maintain accurate records
* Support the company's logistics department with product import and export
* Support the department, as required, with company exhibitions, shows etc
Role requirements:
Qualifications & Skills
* A relevant degree or qualification in business administration.
* Be familiar with import/export i.e. Inco terms and payment terms
* Good knowledge of German and English in both writing and verbal
* Good communication skills and the ability to quickly build good working relationships with internal and external customers across different continents
* Good analytical and multitasking skills, with data-driven thinking
* Organised, with solid administrative/reporting skills and proficient PC skills including MS Office (Word, Excel and PowerPoint)
Personal Qualities
* Adaptable, able to flex to needs of team and the business.
* Proactive self-starter completes activities with minimal support. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement.
* "Can do" attitude - Decisive, able to work around issues to deliver performance.
* High levels of energy, resilience, and drive to achieve challenging goals.
* Able to work in a high-pressure environment.
* Organized with great attention to detail.
At Oxford Instruments, we value our employees and offer a range of perks and benefits, including:
Corporate Benefits ️️ Sports Membership ️ JobRad Pensionplan BAV Language Courses 30 days of paid leave LinkedIn Learning Courses
Join our secure and innovative company with an intercultural working environment, flat hierarchies. Beside a competitive starting salary, you'll have opportunities for career development within our global organization, along with a healthy work-life balance supported by the hybrid working.
If you meet these essential requirements and are ready for an exciting career opportunity, please apply with your cover letter and updated CV. We can't wait to hear from you!
#LI-AL1
#LI-HYBRID
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
Billing Manager
Collector Job In Newark, DE
Job Details ENT & Allergy of Delaware - 700 Prides Crossing - NEWARK, DE Full Time None Billing & CodingDescription
Join our team where Healthcare is reimagined!
We are looking for a Billing Manager to join our team. We are an established practice that is continually growing. Work with our well-respected group that has been serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), an excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
Manage and oversee billing and coding functions for the multisite physician practice.
Supervise billing and coding staff, evaluate staff performance, and provide training to ensure compliance with billing guidelines and policies.
Monitor patient accounts, resolve billing issues in a timely manner, and follow up on unpaid accounts.
Manage the revenue cycle, including charge capture, claims submission, denial management, and collections.
Develop and implement billing policies and procedures to improve efficiency, accuracy, and revenue.
Keep up to date with billing and coding regulations and reimbursement changes.
Collaborate with the team to maintain timely and accurate financial reporting.
Conduct regular audits to ensure compliance with billing guidelines and regulations.
Provide excellent customer service to patients, insurance companies, and third-party payers regarding billing issues.
Work with CAO to build master allowable SS to include top 50 codes. Update as needed and publish to the department.
Direction and oversight of HBS patient A/R process
Learn ENT and Allergy terminology and exhibit an understanding of the terminology and the codes applied to the procedures and diagnoses.
Qualifications:
Bachelor's degree in healthcare administration, business, or related field.
5+ years of medical billing and coding experience.
3+ years of supervisory experience in a medical billing department.
Strong understanding of medical billing and coding standards and regulations.
Experience with revenue cycle management, charge capture, claims processing, denial management, and collections.
Excellent communication and customer service skills.
Detail-oriented with strong analytical and problem-solving skills.
Proficient in Microsoft Office, Electronic Medical Records (EMR) systems, and billing software.
Certified Professional Coder (CPC) or Certified Medical Coder (CMC) preferred.
Preference for experience in ENT or Allergy terminology
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
Collections Specialist
Collector Job In Newark, DE
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Collections Representatives
The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.
Qualifications
Required Skills:
1. Excellent communication skills
2. Customer Service focus
3. Ability to understand and discuss personal and financial difficulties
4. Ability to recommend and negotiate payment arrangements
5. Demonstrated ability to work in a fast paced environment
6. Strong computer skills
Desired Skills:
1. Previous collections experience
2. Previous customer service experience
3. Strong negotiation skills
Additional Information
Czaria Abaloyan
************
Part Time Collector
Collector Job In New Castle, DE
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Job Description
Description:
* Customer Engagement: Make and receive customer calls to address overdue accounts and discuss repayment options.
* Customer Experience: Provide exceptional service while encouraging customers to make payments on their past due accounts.
* Documentation: Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information.
Qualifications and Skills:
* Ability to demonstrate empathy while being assertive to achieve the required outcome.
* Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment.
* Strong interpersonal, communication and listening skills.
* Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation.
* Excellent negotiating, probing, influencing and resourcefulness skills.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What we're looking for:
* Professionalism: Serve as the welcoming and friendly voice for our customers.
* Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction.
* Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite.
* Flexible Work Environment: Hybrid flexibility
* The first 5 weeks of employment you are required to work in the office for training, with a schedule of Monday through Friday, 32 hours per week
* Must have flexibility to work 16-24 hours per week as a part-time employee, including evenings, weekends, and holidays as needed.
* Position Perks:
* $5/k annual tuition reimbursement
* 401(k) eligibility; company match after 6 months
* Competitive pay
* Education & Experience: Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred.
The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
* Competitive base salaries
* Bonus incentives
* Generous PTO, Floating Holidays and 12 Federal Holidays observed
* Support for financial-well-being and retirement 401k with employer match
* Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
* Employer paid short-term/long-term disability and basic life insurance
* Flexible hybrid working arrangements.
* Paid parental leave and adoption reimbursement programs
* Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
* Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
* Tuition Reimbursement and Family Scholarship Programs
* Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Sr. Neurology Account Specialist - (Wilmington, DE)
Collector Job In Wilmington, DE
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
In this role, the Senior NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the Senior NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The Senior NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers.
The Senior NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards.Responsibilities:
* Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders.
* Develop, maintain, and execute strategic key-account plans.
* Effectively understand, navigate, and communicate a successful patient pathway to customers.
* Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography.
* Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions.
* Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway).
* Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace.
* Seek out mentorship to learn and build key sales skills.
Qualifications:Specialist- AD
* Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred.
* Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems).
* Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred.
* Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred.
* Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred.
* Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners.
Sr. Specialist- AD
* Proven track record in successfully building and executing business plans for top markets within their geography.
* Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning.
* Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai.
* Demonstrated success in networking, establishing, and maintaining strong business relationships with customers.
* Proven performance as a Specialist and fulfillment of defined promotion criteria.
Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
Collections Specialist III
Collector Job In Millsboro, DE
Manages complex accounts with the following areas of specialization: Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison or Post Charge Off Collections.
Primary Responsibilities:
Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions.
Initiate contact with customers' attorneys and Bankruptcy trustees.
Investigate and conduct skip tracing as required.
Submit recommendations for account placement with third party collection agencies, attorneys, brokers, and property preservation firms.
Initiate direct contact with borrowers (consumer, mortgage, deposit overdraft, business banking), assessing the prospect of repayment, arranging repayment schedules or other solutions.
Contact business partners and vendors to ensure services provided are meeting predetermined service level agreements.
Participate in loss prevention by employing advanced strategies that provide adequate protection for M&T with respect to its interest in the collateral securing the loan, while maximizing the cost containment opportunities.
Review collateral condition and establish asset value. Negotiate sale with prospective buyers and conclude sales transaction with limited oversight.
Develop an understanding of the business and its functions, processes and operations.
Keep abreast of business and market trends that may affect business department.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Complete other related duties as assigned.
Scope of Responsibilities:
This position works under general supervision and has autonomy when performing skip-trace.
In addition, this position does have the authority to waive late fees, within guidelines.
Education and Experience Required:
A combined minimum of 3 years' higher education and/or work experience including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales.
Experience with word processing, spreadsheet and presentation software.
Detail oriented.
Strong verbal and written communication skills.
Education and Experience Preferred:
Knowledge of M&T Bank systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationMillsboro, Delaware, United States of America
Collections Representative
Collector Job In Newark, DE
Start a new and exciting career today! Staffmark is hiring an entry-level Collections Representative in Newark, Delaware. Our client has over 30 years of experience assisting creditors with recovering value from accounts receivable and needs someone who radiates positivity, a willingness to learn new things, and strives to take ownership of responsibilities. If this sounds like you, we encourage you to apply today for this exciting temp-to-hire opportunity!
Shift Details:
Pay: $16 per hour
Day Shift: 8 am-5 pm
Night Shift: 12 pm-9 pm (at least two nights per week)
Saturdays: Every other Saturday, 8 am-12 pm
* The candidate selected must be available to work all shifts listed above
Employee Benefits:
* Weekly Pay, Direct Deposit, and Pay Card options.
* Medical, Dental, Vision, Life insurance, and 401k options to suit your needs.
* Short-term disability.
* Employee discount programs and referral/monthly bonus incentives.
* Work in a friendly environment and grow with onsite mentorship.
* Paid training and career advancement opportunities.
* Unmatched support from your local Staffmark team.
Essential tasks:
The role involves achieving departmental goals by contacting clients and collecting on debtor accounts, working a minimum number of accounts per hour, and establishing suitable payment arrangements with follow-up until accounts are resolved. Responsibilities include performing skip tracing, maintaining accurate records, adhering to FDCPA regulations, and completing additional tasks as assigned by management. The ideal candidate will bring strong organizational, communication, computer, and customer service skills.
Apply Today!
If you are hard-working, persistent, and possess a positive attitude, this outstanding job opportunity is ready for you! Click 'Apply Now' and join Staffmark today.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
AR Specialist 1
Collector Job In Delaware
Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Savista partners with healthcare providers to improve their financial strength by implementing integrated revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency.
This position is responsible for Billing, Re-Billing, Post-payment and Account Follow-up and/or grievance preparation of assigned Client Hospital Accounts Receivable. Working at a Client site or in a Centralized location, responsibilities may include account maintenance of specialized or multiple payers including state and federal government programs, managed care, commercial and other insurance groups. The Patient Account Specialist may serve as a liaison to clinical auditors, other team members, hospital staff, government agencies and health plans to facilitate the appropriate and prompt payment of claims.
Essential Duties & Responsibilities:
Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers
Update patient demographics/insurance information in appropriate systems -
Research/ Status unpaid or denied claims
Monitor claims for missing information, authorization and control numbers (ICN//DCN)
Research EOBs for payments or adjustments to resolve claim
Contacts payers via phone or written correspondence to secure payment of claims
Access client systems for payment, patient, claim and data info
Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
Secure needed medical documentation required or requested by third party insurance carriers
Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure
Perform other related duties as required
Minimum Requirements & Competencies:
1-2 years of medical collections/billing experience
Basic knowledge of ICD-10, CPT, HCPCS and NCCI
Basic knowledge of third party billing guidelines
Basic knowledge of billing claim forms(UB04/1500)
Basic knowledge of payor contracts
Working Knowledge of Microsoft Word and Excel
Basic working knowledge of health information systems (i.e. EMR, Claim Scrubbers, Patient Accounting Systems, etc.)
Preferred Requirements & Competencies:
Working knowledge of one or more of the following Patient accounting systems - EPIC, Cerner, STAR, Meditech, CPSI, Invision, PBAR, All Scripts or Paragon
Working knowledge of DDE Medicare claim system
Knowledge of government rules and regulations
Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $18.00 to $20.00. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
California Job Candidate Notice
HVAC Service Billing Specialist
Collector Job In New Castle, DE
Full-time Description
ModernControls is a leading provider of HVAC and building automation services for commercial facilities across Delaware, Pennsylvania, Maryland, Virgina and New Jersey. With over 220 employees, 4 locations, and a fleet of over 140 service vehicles, our team of experts install, maintain, and design Building Automation and HVAC systems designed to help building owners and facility managers control building environments and operating costs.
We are seeking a motivated and detail-oriented HVAC Service Billing Specialist to join our Service Department. The HVAC Service Billing Specialist is responsible for accurately processing service work orders, generating invoices, and ensuring timely billing for HVAC and building automation services. This role requires a strong understanding of service operations, cost calculations, contract terms, and customer requirements to ensure accurate and efficient billing. This is an office-based, non-union position reporting directly to the Service Department.
Requirements
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned:
Work Order Management:
• Review completed service work orders for accuracy and completeness.
• Verify labor hours, materials used, subcontractor costs, and any additional charges.
• Ensure all required documentation (e.g., service reports, customer signatures) is attached to the work order.
Billing & Invoicing:
• Generate invoices based on work order details, service agreements, and contractual terms.
• Apply appropriate labor rates, material markups, and service contract pricing.
• Submit invoices to customers in accordance with agreed billing cycles and terms.
• Track and follow up on outstanding invoices to ensure timely payments.
Customer & Internal Coordination:
• Communicate with service technicians, project managers, and sales teams to resolve discrepancies.
• Coordinate with customers regarding billing inquiries and payment schedules.
• Assist in reconciling billing issues and disputes to ensure customer satisfaction.
Compliance & Documentation:
• Ensure compliance with company policies, industry regulations, and contractual agreements.
• Maintain organized records of work orders, invoices, and billing communications.
• Prepare reports on billing status, revenue, and outstanding payments.
QUALIFICATIONS & Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience in HVAC, building automation, or service-related billing.
• Strong knowledge of work order processing and invoicing systems.
• Attention to detail and accuracy in financial transactions.
• Proficiency in accounting or service management software (Viewpoint Spectrum).
• Strong communication and problem-solving skills.
• Ability to multitask and meet deadlines in a fast-paced environment.
What We Offer:
· Professional development and advancement opportunities within the company.
· 100% company paid Health insurance
· 401(k) with company match
· 15 days paid time off at start of employment
· Dental/Vision insurance
· Flexible schedule
· Health savings account
· Life insurance
· Tuition reimbursement
Field Collector I
Collector Job In Dover, DE
Dover, DE
What makes us great:
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
Your role in our success:
This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.
What you'll be working on:
Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.
Collect payments from delinquent accounts.
Deliver personal contact notices during the winter moratorium.
Follow all Chesapeake Utilities and Public Service Commission guidelines.
Support metering department when necessary.
Program electronic reading devices and install them on meters.
Understand and comply with Company safety policies and procedures.
Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.
Perform other duties as assigned.
Who you are:
Must be friendly, courteous and concerned when approaching customers in the field.
Must accurately read a gas meter or other measurement device used.
Can demonstrate good math skills.
Conscientious work ethic.
Excellent communication and customer contact skills.
Ability to perform substantial amount of walking, standing, and lifting of meters.
Must be able to adapt to various weather conditions since duties are performed primarily outside.
Knowledgeable of Company safety rules, regulations, procedures and policies.
Normal level of visual and hearing ability.
Ability to work independently.
Valid driver's license with responsible driving history.
Where you'll be working:
Office and field surroundings.
Working around potentially hazardous/flammable substances and dogs.
Able to lift 20 to 50 lbs.
Response to emergency situations during regular work hours as well as after hours.
Position is stressful at times due to the interaction with delinquent customers.
What's in it for you?
Competitive base salary
Fantastic opportunities for career growth
Cooperative, supportive and empowered team atmosphere
Annual bonus and salary increase opportunities
Monthly recognition events
Endless wellness initiatives and community events
Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
Paid time off, holidays and a separate bank of sick time
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************
Collections Specialist
Collector Job In Newark, DE
Temp To Full-Time
Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm or 12pm to 9pm , Monday-Friday, with rotating Saturdays 8AM-12PM. This position offers $16/hr. This position includes bonuses and incentives.
Currently hiring for the 04/08/2025 class.
Essential Duties:
Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work
Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management
Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
Adhere to and abide by all regulations as set forth by the FDCPA
Any other duties as assigned by General Manager or Section Manager
Qualifications & Skills:
Must be available to attend and complete entire training program
Required to work 2 nights per week until 9pm
Strong customer service, written, and oral communication skills required
Ability to work well under pressure, independently, and meet deadlines
Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred)
16.00
Data Collection Representative
Collector Job In Wilmington, DE
Workplace Type: On-site
Zip Code: 19808
Standard Hours: 10-15
Compensation Range: 15.00-18.00
The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
Description:
Flexible part time jobs now available in your area! Perfect for stay at home Mom and Dads! Looking for an independent part time job while your children are in school? As your children go back to school this fall, this is a perfect opportunity to earn some extra income for your family!
Join a company with GREAT FLEXIBILITY! We will work with your availability, and assign you locations that meet your needs. You can manage what hours in the day you work!
No clocking in at certain times! If you are typically available 10am - 3pm, but one day you need to work earlier or later, we are flexible!
No experience necessary, but helpful!
Must be able to work independently and get the job done!
If you are the type of person who is self-motivated, enjoys working independently, data entry and checking products, then you are the person we are looking for!
What does RetailData Offer You?
A comprehensive initial training program to ensure you fully understand the expectations of the position.
Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Advanced notice of work schedule.
$400 referral bonus program.
As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
Employee stock purchase after 1 year of service.
Independent, flexible work schedules that enable a healthy work-life balance.
Travel opportunities, locally and out of state.
Extra hours available in many areas.
Paid drive time and mileage reimbursement.
Opportunities for employee learning and development.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
What Does RetailData Require?
At least 18 years of age.
High school diploma, or equivalent.
Smartphone with ability to download company pricing app and collect work assignments.
Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation
Collection Specialist
Collector Job In Dover, DE
Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services.
Key Responsibilities:
· Collection calls and/or correspondence in a fast-paced goal-oriented collections department
· Responsible for monitoring and maintaining assigned accounts
· Accountable for reducing delinquency for assigned accounts
· Provide customer service regarding collection issues
· Process customer refunds and review account adjustments, including resolving client discrepancies and short payments
· Enlist the efforts of sales and senior management when necessary to accelerate the collection process
· Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Essential Functions:
· Monthly reporting to direct supervisor
· High volume communication (verbal/written) to assigned delinquent customers
· Reconcile customer disputes as they pertain to payment of outstanding balances that are due
· Provide excellent & considerate customer service
· Work independently, manage multiple priorities and work well under pressure
· Participate in team planning meetings
· Meet defined department goals and activity metrics
Required Skills:
· 3-5 years high volume corporate collections experience
· Strong Microsoft Office Knowledge (Excel, Word)
· Strong Verbal and Writing skills
· Knowledge of Billing and Collections procedures
· Accounts Receivable knowledge/experience a plus
· Strong attention to detail, goal oriented
· Experience with Great Plains a plus
· Commitment to excellent customer service
Job Type: Full-time
Salary: $35,000.00 - $40,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Physical setting:
Call center
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
Collections Specialist
Collector Job In Wilmington, DE
Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!
What you get to do daily
· Manage credit and collection functions
· Prepare customer invoices electronically
· Monitor aging AR balances
· Analyze, and review customer credit worthiness
· Identify delinquent accounts
· Ensure proper documents and agreements are on file
· Perform payment reconciliations
· Investigate and resolve discrepancies
· Develop and schedule payment plans
Requirements
The ideal Collections Specialist will have a Bachelors degree in Accounting/Finance/Business Administration.
Other requirements for the Collections Specialist role include and are not limited to:
· 2+ years of AR/Collections experience
· Proficient in Microsoft Office Suite
· Law firm experience is plus but not required
· Excellent negotiation skills
· Strong attention to detail
For more information on this Collections Specialist position and other full-time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0012875607.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Part Time Collector
Collector Job In New Castle, DE
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
Job Description
Description:
+ **Customer Engagement:** Make and receive customer calls to address overdue accounts and discuss repayment options.
+ **Customer Experience:** Provide exceptional service while encouraging customers to make payments on their past due accounts.
+ **Documentation:** Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information.
Qualifications and Skills:
+ Ability to demonstrate empathy while being assertive to achieve the required outcome.
+ Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment.
+ Strong interpersonal, communication and listening skills.
+ Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation.
+ Excellent negotiating, probing, influencing and resourcefulness skills.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
What we're looking for:
+ **Professionalism:** Serve as the welcoming and friendly voice for our customers.
+ **Energetic and Driven:** Bring enthusiasm and a positive attitude to every interaction.
+ **Tech Savvy:** Possess basic computer skills and experience with the Microsoft Office Suite.
+ **Flexible Work Environment:** Hybrid flexibility
+ The first 5 weeks of employment you are required to work in the office for training, with a schedule of Monday through Friday, 32 hours per week
+ Must have flexibility to work 16-24 hours per week as a part-time employee, including evenings, weekends, and holidays as needed.
+ **Position Perks:**
+ $5/k annual tuition reimbursement
+ 401(k) eligibility; company match after 6 months
+ Competitive pay
+ **Education & Experience:** Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Sr. Neurology Account Specialist - (Wilmington, DE)
Collector Job In Wilmington, DE
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
In this role, the Senior NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the Senior NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The Senior NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers.
The Senior NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards.Responsibilities:
Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders.
Develop, maintain, and execute strategic key-account plans.
Effectively understand, navigate, and communicate a successful patient pathway to customers.
Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography.
Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions.
Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway).
Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace.
Seek out mentorship to learn and build key sales skills.
Qualifications:Specialist- AD
Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred.
Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems).
Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred.
Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred.
Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred.
Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners.
Sr. Specialist- AD
Proven track record in successfully building and executing business plans for top markets within their geography.
Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning.
Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai.
Demonstrated success in networking, establishing, and maintaining strong business relationships with customers.
Proven performance as a Specialist and fulfillment of defined promotion criteria.
Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
Collections Representative (CSR - 2nd Shift)
Collector Job In Newark, DE
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:
Company Snapshot
Over 12,000 professionals in over 40 locations across 3 continents
Top 10 U.S. IT Staffing Firm
Largest minority-owned U.S. IT Staffing Firm
Top supplier to Fortune 500 companies
Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row
Contract duration: 6 months with possibility of conversion based on performance/attendance, etc
Start Date: April 2016
Pay rate: $17/hr
Schedule: 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday
Training: Monday - Friday; 8:00 AM - 5:00 PM; Will participate in current training program (4 weeks)
Job Description:
The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.
Qualifications
Will have to pass an online assessment required by the client.
Required Skills:
Excellent communication skills
Customer Service focus
Ability to understand and discuss personal and financial difficulties
Ability to recommend and negotiate payment arrangements
Demonstrated ability to work in a fast paced environment
Strong computer skills
Desired Skills:
Previous collections experience
Previous customer service experience
Strong negotiation skills
Additional Information
If you are interested, please feel free to contact me:
Laidiza Gumera
************
*******************************
Collections Specialist I
Collector Job In Millsboro, DE
**Location: Must be able to work a hybrid schedule out of our Millsboro, DE office. You will be required to come into the office on Tuesdays and Thursdays.** **Hours: Full-time. Must be available to work nights and Saturdays.** Responsible for managing an assigned portfolio for open or non-performing assets, mitigating loss situations and reducing potential losses to M&T Bank. Perform mostly outbound calls, via AutoDial. Responsible for working with customers with past due accounts to arrange for payment alternatives to resolve delinquency, which reduces risk and maintains the customer relationship.
**Primary Responsibilities:**
+ Initiate contact with consumer borrowers that are in the early stage of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions.
+ Document outcomes of all calls.
+ Accept inbound calls from various internal departments as well as customers; respond to questions regarding all Consumer products at various stages of delinquency.
+ Identify suspect situations (i.e. fraud, lack of insurance) and investigate exposure, escalating issues to management along with recommendation of course of action.
+ Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor and understand the workflow necessary for account maintenance/corrections.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Promote an environment that supports diversity and reflects the M&T Bank brand.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This position works under direct supervision and does not have exclusive autonomy. In addition, this position does not have the authority to waive late fees or offer settlements.
**Education and Experience Required:**
High School diploma/GED plus a minimum of 1 year relevant work experience.
Experience with word processing, spreadsheet and presentation software.
Detail oriented.
Strong verbal and written communication skills.
**Education and Experience Preferred:**
Associate's degree.
Previous experience in customer service, customer-facing, collections, call center or sales.
Knowledge of M&T Bank systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Millsboro, Delaware, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Field Collection Specialist
Collector Job In Wilmington, DE
Workplace Type: On-site
Zip Code: 19808
Standard Hours: 10-15
Compensation Range: 15.00-18.00
The retail industry continues to see unprecedented dynamics associated with the pivot to a true omni-channel shopping experience. Informed retailers are succeeding, and RD Holdings companies (Intrics & RetailData) are providing the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. Combined, the companies have a 30+ year track-record providing retail data and intelligent solutions for virtually every major North American retailer.
Description:
We are immediately hiring part time Field Representatives in your area! Are you a military spouse and looking for supplemental income? Make extra spending money to help with your car payment, social activities, and more!
Benefits:
Thorough training on collecting in store.
Ability to control what you earn.
Advanced notice of work schedule.
$400 referral bonus program.
As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
Employee stock purchase after 1 year of service.
Independent, flexible work schedules that enable a healthy work-life balance.
Travel opportunities, locally and out of state.
Extra hours available in many areas.
Paid drive time and mileage reimbursement.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
At least 18 years of age.
High school diploma, or equivalent.
Smartphone with ability to download company pricing app and collect work assignments.
Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation