Collector Jobs in Dallas, TX

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  • Collections Specialist (Permanant direct hire, Banking, Mortgage, loss mitigation)

    Calculated Hire

    Collector Job In Dallas, TX

    Job Title: Collections Specialist Department: Loan Resolution Reports To: Supervisor - Loan Resolution FLSA Status: Non-Exempt The primary point of contact for all borrowers who are not engaged in active Loss Mitigation Workout options but are more than one (1) payment past due. Works in a blended call center environment with an emphasis on collections and loss mitigation initiation when customers are unable to make their monthly mortgage payments. Schedule adherence and performance in service levels that include Average Speed of Answer, Abandonment rate and Handle time are monitored. There may be some investor interaction that will require associates to speak to or document his/her ability to influence favorable outcomes when right party contact is made Essential Duties and Responsibilities: include the following. Other duties may be assigned. · Collection efforts to assigned portfolio, which also include light skip tracing activities, ensuring there are no dialer exclusions that need to be removed, and making manual outbound calls on loans that can't be included within a team dialer campaign. · Inbound calls to perform collections and some customer service activities, while working in a blended call center environment. · Outbound calls for cash collection purposes and to initiate loss mitigation when cash collection is not possible. · Performs cursory financial analysis to determine the legitimacy and length of any perceived hardship the borrower is experiencing, which must be well documented. · Offers short term resolution options via repay and forbearance plans. · Provides information on all available assistance programs to borrowers experiencing financial hardships. · Sets up One Time Drafts payments, encourage ongoing ACH payments, and follow up on promise to pays, while maintaining confidentiality. · Adheres to all daily call and attendance schedules while continuing to meet investor requirements for each loan type. · Remains current on all Policy & Procedure and investor updates. · Meets monthly goals as established in the agent scorecard. · This is not a work from home opportunity. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: · Excellent attention to detail. · Ability to multi-task and consistently meet multiple deadlines. · Strong verbal and written communication skills. · Ability to work in a team environment. · Strong collections orientation with customer service skills. · Ability to use good judgment. Competencies: To perform the job successfully, an individual should demonstrate the following: Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Communications - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines. Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Education/Experience: High school diploma or general education degree (GED) required. Associate's degree (A. A.) from two-year College preferred. Two years' related experience and/or training required. Call center or related mortgage experience with knowledge of Black Knight products and the various areas of default (e.g. Bankruptcy, Foreclosure, REO, etc.) is preferred. Bi-lingual language is a plus. Benefits we are committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: Paid Time Off (PTO) Medical, Dental &Vision Employee Assistance Program Flexible Spending Account Health Savings Account Paid Holidays Company paid Life Insurance Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. reserves the right to amend and change responsibilities to meet business and organizational needs.
    $29k-39k yearly est. 2d ago
  • Billing Supervisor

    Optimum Life Reinsurance (United States 4.2company rating

    Collector Job In Dallas, TX

    Responsible for supervising Premium Accounting personnel, overseeing their processes to ensure timely and accurate deliverables while operating in an efficient and accurate manner. This includes writing and maintaining detailed operating procedures, reference materials and best practice documents. This role is responsible for the oversite of processing account receivables in the administration system, billing clients, compensating reinsurance partners, and collecting overdue balances. Supervise direct reports: Supervise direct reports to meet agreed upon objectives by providing consistent feedback on the productivity, timeliness, and quality of their work. Take prompt and appropriate steps to remedy productivity and/or quality related performance issues with existing and newly recruited direct reports. Prepare and deliver Performance Management Assessments according to schedule for direct reports with management assistance. Oversee attendance and work schedule policies of direct reports. Partner with management to determine ways to develop team members according to their strengths. Ensure training needs are met through writing, reviewing, and editing procedures, policies, and reference materials. Oversee tasks related to the supervision of the team: Establish work priorities, distributing work and utilizing oversite tools to ensure satisfactory completion while meeting quality standards. Work with internal and external clients to resolve escalated service and payment issues. Assist the team in avoiding roadblocks, acting as their advocate to meet time standards. Manage Assigned Tasks: ·Support Team in the escalation process for the processing of wires and deposits. Perform analysis for allocating complex payments through our Premiums Accounting application, directing team towards next steps to avoid delays. Monitor client's balances to determine if past due. Follow an escalation process for collection according to established procedures to recover delinquent balances. Oversee the preparations of our partners quarterly billing, ensuring the accuracy of results before seeking authorization. Ensure established KPI standards are met. Work closely with Accounting to reconcile our General Ledger with the transfer of cash applied and provisions from our Administration system. Required Qualifications: Proven supervisory experience, ideally in an operations, accounting, or finance-related role. Strong organizational, written, and verbal skills. Strong collaboration skills. Experience in creating reference materials and training staff. Proficiency in office software (Word, Excel, and PowerPoint) and documentation tools. Preferred Qualifications: Bachelor's degree LOMA certification ALMI and ARA
    $51k-78k yearly est. 15d ago
  • Accounts Receivable Representative

    Staffing Technologies 4.3company rating

    Collector Job 19 miles from Dallas

    Medical Account Receivable Representative Must have experience with high volume medical Account Receivable including, appeals and denials (including writing and filing medical necessity letters) Pay: $20-$26/hour based on experience Hours: 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM Casual Work Environment Key Responsibilities: Claims Investigation & Analysis: Ensure accurate payment for all accounts through collections, appeals, and billing procedures. Documentation Management: Maintain proper and timely updates to all accounts, including creating notes and reviewing medical record documentation. Financial Counseling: Assist patients with understanding their balances or future balances due. Coding Review: Interpret operative reports for appropriate ICD-10 and CPT coding. Assist with EDI Process: Work within the 3-5-day turnaround for claims correspondence. Requirements: Education: High School diploma or equivalent. Experience: Minimum of 3 years in medical collections. Skills: Detail-oriented with strong organizational skills, familiarity with insurance verification, pre-certification, payment posting, and financial counseling is a plus. Knowledge: General understanding of Medicare, third-party payors, collection laws, and medical billing codes. Certifications: AAPC Certified Medical Coder is a plus but not required. Communication Skills: Ability to communicate effectively in English (both written and verbal). Technical Skills: Proficiency in computer usage, typing, and basic calculator operation. Additional Information: The role requires managing high-volume medical accounts, handling appeals and denials and possibly assisting with Medicare pre-checks. Strong organizational skills, the ability to work independently or with a team, and the ability to process correspondence in a timely manner are critical for success in this role.
    $20-26 hourly 9d ago
  • Accounts Receivable Coordinator

    Tekwissen 3.9company rating

    Collector Job 17 miles from Dallas

    Title: Accounts Receivable Coordinator Duration: 6 Months Job Type: Contract Work Type: Onsite Shift: Monday-Friday (7.00AM-4.00PM) Pay Rate: $24-24/hour on W2 Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a leading North American beverage company specializing in bottled water. Headquartered in Stamford, Connecticut, it offers well-known brands like Poland Spring, Deer Park, and Ice Mountain. With over 39 locations and 150,000+ retail points, the company focuses on sustainability and responsible sourcing. It operates ReadyRefresh , a customizable water delivery service, and competes with PepsiCo and The Coca-Cola Company. The client employs 5,000-10,000 people and generates $2-$5 billion in revenue annually. Job Description: Responsibilities: Coordinate the resolution of past due invoices and customer payment disputes Improving company cash flow performance by reducing accounts receivable delinquencies through effective collections. Process credit/debit memos; review and resolve open credits Ensure that all state bottle deposit fees and recycle fees owed are received and applied correctly Identify innovative and creative ways to provide customers with payment options and to reduce DSO (Days Sales Outstanding) Coordinate the monthly write off process and pursue recoveries on bad debt write offs Qualifications: College Degree Required SAP Experience is a plus Experience in handling problem/workout accounts including bankruptcies DSD (Direct Store Distribution) account or special billings experience preferred TekWissen Group is an equal opportunity employer supporting workforce diversity.
    $24-24 hourly 2d ago
  • Collections Specialist

    RPC Company 4.5company rating

    Collector Job 14 miles from Dallas

    Collections Specialist/Negotiator • Monday thru Friday: 9:00 am to 6:00 pm • The pay rate is 20.00 an hour • The job location is Richardson, Texas • Temp to Perm. The Traditional Negotiations Specialist is a self-motivated and organized specialist building rapport with representatives of creditors, creditor law firms, collection agencies, and debt buyers to negotiate settlements of accounts on behalf of the client. The Negotiation Specialist will report to the Negotiations Manager. Duties and Responsibilities: • Negotiate with creditors, collection agencies, and attorney offices on behalf of our clients • Effectively manage an open queue of accounts to consistently hit your monthly production expectation to meet department budgets • Review clients account to determine funds necessary to complete settlement and payment of company fees in proper amount of time set forth by the department • Manage the relationship between the Creditors and our business • Calculate acceptable percentages for settlement according to guidelines set forth by department • Maintain spreadsheet of all client settlements to track payments and letters • Other duties as required to support department operations Required Qualifications: • High school diploma or GED (preferred) • Effective communication skills (verbal and written) • A high degree of initiative with the ability to meet and exceed monthly goals • Able to prioritize and meet deadlines with little to no supervision • Ability to pay close attention to detail and apply policies, procedures, and guidelines to a variety of situations • Strong math skills • Proficiency in Microsoft Office, SharePoint and client service software, database, and tools • Bilingual (Spanish) is a plus
    $30k-38k yearly est. 1d ago
  • Accounts Receivable Analyst

    Insight Global

    Collector Job 20 miles from Dallas

    Insight Global is seeking a Remarketing Analyst to join one of their clients in their Lewisville, TX office. Reporting to the Remarketing Manager, the Remarketing Analyst will be a key point of contact at primary auction facilities. This role involves processing and selling auction vehicles in compliance with internal Auction Sale Agreements and Comprehensive Auction Agreements, reviewing 3rd Party Inspection Vendors' monthly invoices for accuracy and providing recommendations for payments outside of the established agreement, and generating and analyzing performance metrics for 3rd Party Inspection Companies. This position is customer-facing and requires independent judgment, excellent customer service skills, decision-making initiative, and discretionary authority. Major Duties and Responsibilities: Monitor inspection guidelines followed by various 3rd Party Inspection Vendors. Review monthly invoices from 3rd Party Inspection Vendors for accuracy and provide payment recommendations outside the established agreement. Generate and analyze performance metrics for 3rd Party Inspection Companies. Manage vendor relationships with 3rd Party Inspection Companies to ensure accurate and timely inspections. Handle 10-12 calls a day in a customer-facing role. Experience with analyzing claims Provide excellent customer service, including escalating and deescalating conversations. Perform agile tasks, ensuring variety in daily activities. Communicate with customers via chat, email, and phone.
    $34k-46k yearly est. 1d ago
  • Collections Specialist

    Adecco 4.3company rating

    Collector Job 18 miles from Dallas

    Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution! Adecco is currently assisting one of its clients in their search for a Collections Specialist in Arlington, TX! Pay rate: $19/hr Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. For instant consideration for this role, click on Apply Now and upload resume! Our ideal candidate for this Collections Specialist must have/must be able to: Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally. Determine cause of delinquency and best course of action to assist delinquent customer. Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system. Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable. Order updated credit bureau report or initiate skip tracing process in accordance with established standards. Review files from Loan Services in accordance with established standards, if applicable. Initiate deferrals on accounts based upon written policy guidelines. Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards. Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. Ensure that appropriate letters are sent to debtors. Process customers payments through electronic draft, if applicable. Process account maintenance transactions according to established guidelines Education/Certification Requirements: High School Diploma or GED Experience requirements for this Collections Specialist: Collections experience required Strong communication skills Good decision-making and problem solving skills Proficient with MS Office Suite Ability to work as part of a team Must have flexible schedule Bilingual is a plus Note: This role is On-Site; thus, open to candidates near/in/around Arlington, TX! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Arlington, TX APPLY NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $19 hourly 17d ago
  • Billing Coordinator

    Beacon Behavioral Support Services

    Collector Job In Dallas, TX

    Beacon Behavioral Partners is looking for a Billing Coordinator to join our team! This full-time role will support The Holiner Group based in Dallas, Texas. The working hours are Monday through Friday 8:00 AM to 5:00 PM . This position requires a 40-hour work week. Who We Are Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients. Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, the Billing Coordinator will receive competitive salaries. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; long-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Billing Coordinator do? (including but not limited to) We are seeking a dedicated Billing Coordinator to join our private practice. The ideal candidate will oversee our billing operations. The billing coordinator will be responsible for creating and sending invoices, tracking payment processes, keeping meticulous records, and resolving any discrepancies. You should also be able to handle client complaints and follow up on any issues relating to the billing process. To be successful as a billing coordinator you should be able to multitask without compromising the accuracy of your work. Responsibilities Essential duties and responsibilities (including but not limited to) Maintain, review, and correct all accounts with Medicare DDE (RTP's and ADR's) daily. Reconcile remittance advices and post payments, credits, denials, and other allowances to the corresponding accounts within the EMR. Maintain bad debt write offs monthly. Prepare billing and financial reports biweekly or as required. Make collection efforts for delinquent accounts and working claim denials daily. Review census from facilities to ensure charges correspond in the EMR. Track accounts receivable to ensure that all payments are received. Prepare, generate, and submit electronic billing to the appropriate fiscal intermediary daily. Process routine lists and reports related to entering, editing, and processing accounts receivable. Prepares monthly patient billing statements upon request. Works with all Beacon facilities to ensure proper billing, providing guidance and training when needed. May perform routine clerical tasks and data entry in the processing of various transactions. Close interactions with all locations, assisting with the daily processes of patient information efficiently and effectively to process claims according to guidelines. Correct filed mistakes to ensure that billing is accurate, and any corrections received from data entry to medical records departments at branch level. Comply with Medicare guidelines regarding bad debt collection efforts. Demonstrate teamwork characteristics, work alongside other billing coordinators to ensure end of month balancing and AR aging decreases. Qualifications 1 years experience with healthcare billing, preferably in mental health or similar operation. Minimum of 1-year experience or a graduate from a one- or two-year business college. Knowledge of billing terminology. Ability to use various electronic office equipment and EMR software systems. Experience with Medicare, Medicaid, Commercial Insurance, on-line systems, and Explanations of Benefits. Ability to verify and determine insurance benefits and experience in communicating with different payors. Ability to work insurance denials, submit appeals, review claims for accuracy prior to claim submission, and post remits to accounts. Physical Demands: This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
    $34k-48k yearly est. 60d+ ago
  • Billing Coordinator

    Beacon Behavioral Hospital, Inc.

    Collector Job In Dallas, TX

    Beacon Behavioral Partners is looking for a Billing Coordinator to join our team! This full-time role will support The Holiner Group based in Dallas, Texas. The working hours are Monday through Friday 8:00 AM to 5:00 PM . This position requires a 40-hour work week. Who We Are Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients. Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, the Billing Coordinator will receive competitive salaries. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; long-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Billing Coordinator do? (including but not limited to) We are seeking a dedicated Billing Coordinator to join our private practice. The ideal candidate will oversee our billing operations. The billing coordinator will be responsible for creating and sending invoices, tracking payment processes, keeping meticulous records, and resolving any discrepancies. You should also be able to handle client complaints and follow up on any issues relating to the billing process. To be successful as a billing coordinator you should be able to multitask without compromising the accuracy of your work. Responsibilities Essential duties and responsibilities (including but not limited to) Maintain, review, and correct all accounts with Medicare DDE (RTP's and ADR's) daily. Reconcile remittance advices and post payments, credits, denials, and other allowances to the corresponding accounts within the EMR. Maintain bad debt write offs monthly. Prepare billing and financial reports biweekly or as required. Make collection efforts for delinquent accounts and working claim denials daily. Review census from facilities to ensure charges correspond in the EMR. Track accounts receivable to ensure that all payments are received. Prepare, generate, and submit electronic billing to the appropriate fiscal intermediary daily. Process routine lists and reports related to entering, editing, and processing accounts receivable. Prepares monthly patient billing statements upon request. Works with all Beacon facilities to ensure proper billing, providing guidance and training when needed. May perform routine clerical tasks and data entry in the processing of various transactions. Close interactions with all locations, assisting with the daily processes of patient information efficiently and effectively to process claims according to guidelines. Correct filed mistakes to ensure that billing is accurate, and any corrections received from data entry to medical records departments at branch level. Comply with Medicare guidelines regarding bad debt collection efforts. Demonstrate teamwork characteristics, work alongside other billing coordinators to ensure end of month balancing and AR aging decreases. Qualifications 1 years experience with healthcare billing, preferably in mental health or similar operation. Minimum of 1-year experience or a graduate from a one- or two-year business college. Knowledge of billing terminology. Ability to use various electronic office equipment and EMR software systems. Experience with Medicare, Medicaid, Commercial Insurance, on-line systems, and Explanations of Benefits. Ability to verify and determine insurance benefits and experience in communicating with different payors. Ability to work insurance denials, submit appeals, review claims for accuracy prior to claim submission, and post remits to accounts. Physical Demands: This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
    $34k-48k yearly est. 18d ago
  • Collector

    Hankey Group External

    Collector Job In Dallas, TX

    WESTLAKE WARRIOR | Mid to Late-Stage Collections Dallas, TX | On-site JOB HIGHLIGHTS: This is an in-office position. All candidates should live within commutable distance of our Dallas, TX office. COMPENSATION: Base Pay: $17.00 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance. Tiered Retention Bonus: Receive $500 upon completion of 3 months from the start date. An additional $500 upon completion of 6 months from the start date. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change. BRIEF DESCRIPTION: This representative is responsible for assisting customers in different stages of collections (based on experience), using technology and resources to resolve accounts starting at 31 or more days past due to prevent loan losses through progressive collection efforts. DUTIES, TASKS, RESPONSIBILITIES (include, but not limited to): Assist in the servicing of inbound and outbound calls, demonstrating excellent customer service while adhering to company policies and procedures. Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency. Negotiate account payment solutions while maintaining company performance and productivity standard. Maintain accurate notes and records of all communication and actions on customer accounts. Engaging in active listening to effectively communicate with management, team members, as well as customers and assist in resolving any customer concerns and complaints. Conduct skip-tracing activity to generate potential leads on customer or collateral. Review and submit accounts for repossession activity based on mitigating factors. Accountable for reducing delinquency in department. Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology. Meet quality assurance and productivity standards. Agent will need to be able to handle high volume calls in a fast-paced environment. KNOWLEDGE, SKILLS, LICENSES Excellent communication and negotiation skills Willing and able to work a flexible schedule including overtime and weekends Ability to multi-task in a fast-paced environment Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act Good computer and typing skills Team player Good negotiation skills; excellent telephone etiquette General knowledge of Microsoft Excel, and Outlook Web navigation and/or web-based applications EDUCATION High School diploma or equivalent required. EXPERIENCE Minimum one-year consumer collection experience in a high call volume, auto dialer environment required. General knowledge of collection, and repossession. Auto collection experience preferred FULL-TIME BENEFITS Medical, Dental, and Vision benefits Life Insurance and Long-term disability plans Flexible Spending Account 401K matching Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching Wellness Programs Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions Annual Flu Shot Paid Vacations Days Paid Sick days Paid holidays HGym (available in our Los Angeles, CA & Dallas,TX office) Rental Car Discounts, Dell Member Purchase Program UKG Wallet ABOUT US People. Purpose. Passion. These are the hallmarks of Westlake Financial and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval without waiting for callbacks, faxbacks, or rehashes. Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles. Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind. Westlake Financial is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people). With 30% YOY growth and assets of 2.26 billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. CONTACT US ****************************************** ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. #CreditCounselor; #DebtCollection; #DebtCollector; #Credit Analysis; #Debt Job Type: Full-time Depending on department: Entry level starting at $35,000.00 - $71,000.00 per year; Late stage $40,000 - $99,0000 per year. Schedule: Day shift Overtime Weekend availability Supplemental pay types: Bonus pay Work Location: One location Location: Dallas, Texas,75247, United States, Dallas, TX 75247
    $29k-39k yearly est. 24d ago
  • Outbound Collections Opening (Immediately Hiring)

    Onemci

    Collector Job In Dallas, TX

    div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif;"strongemspan style="font-size: 14.0pt; color: #333333;"OUTBOUND COLLECTIONS OPENINGSbr//span/em/strong/span/pp style="margin-bottom: 0in;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. /span/pp style="margin-bottom: 0in;" /pp style="margin-bottom: 0in;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude./span/pp style="margin-bottom: 0in;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #333333;" /span/pp style="margin: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. /span/pp style="margin: 0in;" /pp style="margin: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"em To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test./em/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" -------------- /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="color: #ffffff;"-/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" POSITION RESPONSIBILITIES /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: 0in;"span style="font-family: calibri, sans-serif;"strongemspan style="font-size: 14.0pt; color: black;"WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?/span/em/strong/span/pp style="margin-bottom: 0in;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. /span/pp style="margin-bottom: 0in;" /pp style="margin-bottom: 0in;"emstrongspan style="font-size: 14pt; font-family: calibri, sans-serif;"Essential Duties/span/strong/em/pulli style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Utilize various contact technology and recovery strategies to locate right parties/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Understand the customers situation and identify best means of payment plan/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Negotiate payment terms with empathy, tact, and professionalism/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Make outbound and receive inbound calls/span/lili style="color: #333333; margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Follow all required scripts, policies, and procedures/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Respond effectively to common challenges to collection calls while discussing means of resolving open accounts/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: calibri, sans-serif; color: #333333;"Meet monthly goals and perform other assigned duties/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes/span/lili style="margin-bottom: 0in;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"Adhere to all attendance and work schedule requirements /span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" CANDIDATE QUALIFICATIONS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strongemspan style="color: black;"WONDER IF YOU ARE A GOOD FIT? /span/em/strong/span/pp style="margin-bottom: .0001pt;"span style="color: #333333; font-family: calibri, sans-serif; font-size: 14pt;"We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. /span/pp style="margin-bottom: .0001pt;"span style="color: black; font-family: calibri, sans-serif; font-size: 14pt;" /span/pp style="margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strongspan style="color: black;"Qualifications/span/strong/span/pul style="margin-top: 0in;"li style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be 18 years of age or older/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"High school diploma or equivalent/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Excellent organizational, written, and oral communication skills/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to type swiftly and accurately (20+ words a minute)/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Basic understanding of Windows operating system/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Highly reliable with the ability to maintain regular attendance and punctuality/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to evaluate, troubleshoot, and follow-up on customer issues/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"An aptitude for conflict resolution, problem solving and negotiation/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be customer service oriented (empathetic, responsive, patient, and conscientious)/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Ability to multi-task, stay focused and self manage/span/lili style="color: black; margin-bottom: .0001pt;"span style="color: #333333; font-family: calibri, sans-serif; font-size: 14pt;"Strong team orientation and customer focus/span/lili style="color: black; margin-bottom: .0001pt;"span style="color: #333333; font-family: calibri, sans-serif; font-size: 14pt;"The ability to thrive in a fast-paced environment where change and ambiguity prevalent/span/lili style="color: #2d2d2d;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Excellent interpersonal skills and the ability to build relationships with your team and customers/span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" COMPENSATION DETAILS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strongspan style="color: black;"WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?/span/strong/span/pp style="margin: 0px;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members./span/pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strongspan style="color: black;"What You Can Expect from MCI:/span/strongspan style="color: black;"br/span style="color: #333333;"We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:/span/span/span/pulli style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Paid Time Off/strong: span style="color: #333333;"Earn PTO and paid holidays to take the time you need./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Incentives amp; Rewards/strong: span style="color: #333333;"Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!/span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Health Benefits/strong: span style="color: #333333;"Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Retirement Savings/strong: span style="color: #333333;"Secure your future with retirement savings programs, where available./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Disability Insurance/strong: span style="color: #333333;"Short- and long-term disability coverage is available to help protect you during unexpected challenges./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Life Insurance/strong: span style="color: #333333;"Access life insurance options to safeguard your loved ones./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Career Growth/strong: span style="color: #333333;"With a focus on internal promotions, employees enjoy significant advancement opportunities./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Paid Training/strong: span style="color: #333333;"Learn new skills while earning a paycheck./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Fun, Engaging Work Environment/strong: span style="color: #333333;"Enjoy a team-oriented culture that fosters collaboration and engagement./span/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strong Casual Dress Code/strong: span style="color: #333333;"Be comfortable while you work./span/span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strongspan style="color: black;"Compensation amp; Benefits that Fit Your Life/span/strongspan style="color: black;"br/span style="color: #333333;"MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued./span/span/span/pp style="margin: 0px;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" PHYSICAL REQUIREMENTS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds./span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" CONDITIONS OF EMPLOYMENT /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"strongspan style="font-family: calibri, sans-serif; font-size: 14pt;"All MCI Locations/span/strong/pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be authorized to work in the country where the job is based./span/li/ulp style="margin: 0px;"strongspan style="font-family: calibri, sans-serif; font-size: 14pt;"Subject to the program and location of the position/span/strong/pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results./span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be willing to submit to drug screening. Job offers are contingent on drug screening results./span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" REASONABLE ACCOMMODATION /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif;"span style="font-size: 14pt; color: #333333;"Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources./span/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" EQUAL OPPORTUNITY EMPLOYER /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;"At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment./span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;" /span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"span data-preserver-spaces="true" style="background: transparent; margin-top: 0pt; margin-bottom: 0pt;"MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements./span/span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;" /span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"span data-preserver-spaces="true" style="background: transparent; margin-top: 0pt; margin-bottom: 0pt;"MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works./span/span/em/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" ABOUT MCI (PARENT COMPANY) /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="color: #333333;"emspan style="font-family: calibri, sans-serif; font-size: 14pt;"MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that
    $29k-39k yearly est. 60d+ ago
  • Hospital CSO Collector Level II

    United Surgical Partners International

    Collector Job In Dallas, TX

    Reporting to the Collections Supervisor, Level 2 RCM Collector must have a strong knowledge of medical collections, accounts receivables, denial processing, appeal submission and EOB review. This position is responsible for resolving outstanding surgical claims resulting in maximum reimbursement. * Act as a resource for all critical aspects of the CBO which includes liaising between departments as well as assisting Level 1 Collectors. * Timely follow-up and resolution on all outstanding A/R including unpaid/underpaid/denied claims for all payers including self-pay to obtain maximum reimbursement. * Manage daily work queue to prioritize high dollar claim balances. * Leverage knowledge of Medicare, state Medicaid, and local coverage determinations (LCD's) for claim resolution. * Review insurance payments and determine accuracy of reimbursement based on contracts, fee schedules or summary plan documents. * Ability to review medical documentation to justify medical necessity. * Send appeals when appropriate or provide the requested medical documentation. * Knowledge of working with Fee Schedules/Payor Contracts * Recommend an adjustment when applicable or recommend a refund for overpayments to insurance carriers or patients, providing the appropriate documentation. * Work 30 accounts daily with > or =90% accuracy rating; meet department productivity standards. This is not an all-inclusive list. Additional tasks and responsibilities may be added by management based on business need. Required Skills: Required Skills/Experience * 2-3 Years previous third-party payer experience or some hospital clerical experience or medical terminology preferred. * Must demonstrate a positive demeanor, good verbal, and written communication skills, and be professional in both appearance and approach. Must be able to handle potentially stressful situations and multi-task and handle competing priorities while meeting or exceeding deadlines. * Maintains appropriate account level reviews to ensure timely account processing. Executes aggressive, accurate and timely follow-up on accounts according to established policies and procedures for assigned facility/aging bucket. * Any of the following: Cerner, nThrive, Advantx, Waystar, Meditech, and/or EffecientC experience preferred. * Must have Intermediate computer proficiency in Microsoft Office including Excel and Outlook. * Strong mathematical skills, research, analysis, decision making and problem-solving skills. * High school graduate or equivalent. Preferred Skills * Demonstrates excellent problem-solving skills and negotiating skills. * Personal qualities of integrity, credibility, accountability, and commitment to the practice; a proactive, hands-on person who will work in partnership to enhance overall value and visibility of the organization.
    $34k-59k yearly est. 15d ago
  • Accounts Receivable Collector

    Turnwell Mental Health Network

    Collector Job In Dallas, TX

    Turnwell Mental Health is seeking a motivated and detail-oriented Accounts Receivable Insurance Collector to join our team. The ideal candidate will be responsible for managing and collecting payments from insurance companies and third-party payers, ensuring timely and accurate processing of claims. Requirements Responsibilities Collect Payments: Follow up with insurance companies and third-party payers to collect outstanding payments. Claims Resolution: Communicate with insurance companies and healthcare providers to resolve outstanding claims. Account Review: Analyze patient accounts to ensure all payments have been received and processed correctly. Relationship Management: Develop and maintain positive relationships with insurance companies, healthcare providers, and patients. Record Keeping: Maintain accurate and up-to-date records of all collection activities and patient accounts. Qualifications Education: Highschool diploma or GED at minimum Experience: 1-2 years of experience in insurance collections or a related field. Skills: Strong communication and interpersonal skills. Excellent organizational and time management skills. Proficiency in Microsoft Office and collections management software. Knowledge of insurance policies and regulations. Ability to handle sensitive information professionally. Additional Requirements Knowledge: Familiarity with state and federal laws related to collections and insurance. Professionalism: Ability to maintain a professional demeanor in challenging situations. This role is perfect for someone who is detail-oriented, enjoys problem-solving, and is passionate about helping others navigate their insurance claims. If this sounds like you, we'd love to hear from you!
    $28k-38k yearly est. 11d ago
  • Collector

    Parkland Health & Hospital System 3.9company rating

    Collector Job In Dallas, TX

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. PRIMARY PURPOSE Provides clerical support to the department and completes assigned insurance follow-up related tasks to assist with the expedient collection of outstanding balances. MINIMUM SPECIFICATIONS Education: * None. Experience: * Must have one year of experience in accounts receivable, medical or insurance billing and/or collections Equivalent Education and/or Experience: * May have an equivalent combination of education and/or experience in lieu of specific experience as stated above. Certification/Registration/Licensure: * None. Skills or Special Abilities: * Must be able to demonstrate a working knowledge of personal computers and other standard office equipment. * Must be able to exercise good judgment in responding to simple requests from government and/or non-government agencies. * Must understand managed care and insurance contractual arrangements. * Must have basic knowledge of medical software. * Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to recognize financial issues as they relate to multiple groups including third party payors, physicians, patients and the system. * Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach. * Must be able to handle potentially stressful situations and multiple tasks simultaneously. * Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff. * Must be able to solve problems within the guidelines of established policies and procedures. * Basic medical terminology knowledge preferred. * Bilingual skills preferred. Magnitude of the Job Each Collector is responsible for monitoring up to 3,000 outstanding accounts. Collectors will need to research, analyze and prepare documentation for up to 300 accounts per week. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Healthcare Administration, Patient Care, Clerical, Healthcare, Administrative
    $30k-35k yearly est. 3d ago
  • Korean Bilingual Billing Coordinator

    10 BTI Solutions

    Collector Job 14 miles from Dallas

    Why work with us?Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate - measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years, on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions' largest source of new clients. Google Review 4.4, Facebook Review 4.8 Korean Bilingual Billing Coordinator Job Overview: We are seeking a detail-oriented and organized Accountant Assistant to support our accounting department. The successful candidate will assist with various accounting tasks, ensuring accuracy and efficiency in financial reporting and record-keeping. Key Responsibilities: 1. Data Entry and Record Keeping: • Assist in maintaining accurate financial records and ledgers. • Input data into accounting software with precision. • Organize and file financial documents. 2. Support Accounting Functions: • Help prepare financial reports and statements. • Assist in account reconciliations. • Support month-end and year-end closing processes. 3. Invoice and Expense Management: • Process accounts payable and receivable. • Assist in managing expense reports. • Ensure timely payment of invoices. 4. Administrative Support: • Provide administrative support to the accounting team. • Schedule meetings and appointments as needed. • Handle correspondence and communications. 5. Other Duties: • Perform other related duties as assigned. Qualifications: • Previous experience in an accounting or administrative role is a plus. • Proficiency in MS Office, especially Excel. • Familiarity with accounting software (e.g., QuickBooks, SAP) is advantageous. • Excellent organizational and multitasking skills. • Strong attention to detail and accuracy. • Good communication skills, both written and verbal. Working Conditions: • Full-time position. • Standard office hours, with some flexibility required.
    $34k-48k yearly est. 60d+ ago
  • Billing Coordinator

    Excelin Health Services

    Collector Job 11 miles from Dallas

    The Authorization Coordinator will ensure that insurance benefits are verified, patient responsibility amounts are calculated, and authorizations are obtained on all disciplines needed. Job Responsibilities: Verify all insurance benefits and eligibility as necessary to ensure accurate financial estimates are provided to the patient and re-verify monthly benefits if the visits span a new month. Assist patients with questions or concerns regarding their authorization, paperwork or payments as needed. Obtain authorization on all necessary visits prior to utilization. Ensure all tasking is worked daily and completely to ensure appropriate follow up is timely. Respond to and resolve difficult/sensitive inquiries and complaints; evaluate problems and take appropriate action to resolve issues and concerns. Document accurately and timely in the EHR system all authorizations or interactions surrounding the insurance on every patient. Assist team members as needed. Maintain departmental goals and productivity parameters as set forth by the Supervisor. Position Qualifications: High School Diploma or GED. 2 Years of collections experience in a medical office or hospital a plus. Billing Code Experience HCPCS, CPT Insurance knowledge a plus. Skills Required: Excellent 10-key skills. Working knowledge of the EHR system.. ICD-10 Code Experience Excellent interpersonal communication skills. Ability to maintain quality control standards. Ability to meet deadlines.
    $34k-48k yearly est. 60d+ ago
  • Patient Collection Specialist

    Vital Care Infusion Services 4.8company rating

    Collector Job In Dallas, TX

    Vital Care (****************** is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. Paid time off, personal days, and company-paid holidays. Paid Paternal Leave. Volunteerism Days off. Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. 401(k) matching and tuition reimbursement. Employee assistance programs include mental health, financial and legal. Rewards programs offered by our medical carrier. Professional development and growth opportunities. Employee Referral Program. Job Summary: Perform functions to work on behalf of our franchise partners to collect outstanding patient accounts receivable. The goal is to ensure optimum productivity and recovery of dollars due while demonstrating effective cooperation and communication with patients, franchisees, peers, and leadership. Duties/Responsibilities: Research accounts as needed to determine the correct self-pay balance(s). Review benefits verification forms and applicable admission agreements to determine patient financial responsibilities. Work with locations to obtain additional information, such as phone numbers, address corrections, and patient identifiers. Review monthly patient statement reports to identify follow-up priorities. Process patient payments and set up payment arrangements within established parameters. Identify accounts for recommendations of write-offs and/or further options to collect. Must maintain an up-to-date understanding of payment options, including payment plans, recurring credit card payments, or checking account auto-draft processes. Assist patients with enrollment in patient assistance programs and applicable foundation support. Reviews and works on patient unpaid balances daily, using financial reports and all available company-approved resources to collect accounts receivables efficiently and accurately. Responsible for clear financial communication with patients, caregivers, franchisees, and all team members. Answer questions and correspondence about patient account balances, self-pay collections, follow-up, payment plans, financial hardship, and related activities. Identify and escalate problem accounts to leadership for review and resolution. Work with Collect Plus and designated teams who administer patient statements to monitor communication, statement accuracy, and quality of this function. Educate patients about their out-of-pocket expenses and provide transparency for patient participation in the financial component of their therapy. Audit financial hardship agreements adhering to applicable policies and procedures. Research and add patient assistance programs, as needed, to maintain PAP reference material. Identify program changes, processor updates, and new-to-market drugs for team use. Perform other related duties as assigned. Required Skills/Abilities: Ability to resolve financial issues that require research and attention to detail. Excellent communication skills: listening, speaking, understanding, and writing English while influencing patients, caregivers, and payer representatives, answering questions, and advancing reimbursement and collection efforts. Proven understanding of processes, systems, and techniques to ensure successful collection working with patients and/or franchise partners. Proven ability to identify gaps and problems from documentation review, determine lasting solutions, make effective decisions, and take necessary corrective action. Proven knowledge and skill in utilizing the MS Office suite of software and pharmacy applications. Maintain strict confidentiality and HIPAA compliance. Education and Experience: A high school diploma or equivalent is required. Previous self-pay collections experience, preferably in an infusion or other medical setting. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time.
    $30k-42k yearly est. 60d+ ago
  • Bilingual Collection Specialist

    Procollect Inc.

    Collector Job In Dallas, TX

    ProCollect is seeking goal-oriented and energetic Bilingual Collection Specialist to join our team in Dallas, TX. As a Bilingual Collection Specialist with ProCollect, you will perform collections on a specific portfolio of accounts that are past due under the general supervision of a Collections Supervisor. GET HIRED AND RECEIVE A $2000.00 SIGN ON BONUS JOB RESPONSIBILITIES: As a Bilingual Collections Representative with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections. Additional responsibilities of the Bilingual Collections Representative include: * Contacting past due accounts via phone * Working 200-300 accounts per day * Maintaining accurate collection notes on past due accounts * Operating a collections database in a Windows-based operating system * Communicating professionally with consumers * Completing other tasks as assigned JOB REQUIREMENTS: As a Bilingual Collections Representative with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed. Additional requirements for the Bilingual Collections Representative include: * Ability to thrive in a fast-paced quota-driven work environment * Ability to work a 40-hour per week, rotating shift between the following hours: Monday - Thursday: 8:00am - 8:00pm Friday: 8:00am - 6:00pm Saturday: 8:00am - 3:00pm Job Type: Full-time Benefits: As a Collections Representative with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $2,000 sign-on bonus! More about ProCollect: As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995.
    $29k-39k yearly est. 60d+ ago
  • Patient Collections Specialist

    Calpion/Plutus Health

    Collector Job In Dallas, TX

    About Plutus Health Inc.: Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services with SOC2 Certification. We are dedicated to helping healthcare providers improve their financial performance. Our expertise spans across various specialties. We are committed to delivering exceptional service and innovative solutions to our clients. As a result, Plutus Health Inc. has been recognized on the 5000 list of the fastest-growing private companies in America and ranked 100 in the Dallas area. Additionally, the company has been a 2024 finalist in the EY Entrepreneur Of The Year. Requirement: Minimum 3+ years related experience required (experience with laboratory billing a plus). Previous experience in patient billing and collection required, preferably in a medical office or laboratory office setting. Working knowledge of patient billing and collection, insurance billing and collection, CPT codes, and ICD-10 codes. Strong ability to communicate complex and technical concepts clearly to a diverse audience. Knowledge of payer requirements specific to deductibles, co-insurance, and non-covered services. Advanced working knowledge of Microsoft Office 365 (Excel, Word, Outlook, and Teams) required. Must be able to work in a fast-paced environment. Must have strong organizational skills and high attention to detail. Strong problem resolution skills High School diploma or general education degree required. Excellent written, verbal, and interpersonal communication skills and Excellent customer service skills
    $29k-39k yearly est. 60d+ ago
  • Collections Specialist

    Calculated Hire

    Collector Job 17 miles from Dallas

    Onsite: Coppell, TX (5 days/week) Schedule: 8 hour schedule between 8am-8pm (1 rotating Saturday half shift every month) Pay: $22-23/hr Calculated Hire is in search of a Collections Specialist for our Fortune 100 Financial Services client. Position Summary: The primary point of contact for all borrowers who are not engaged in active Loss Mitigation Workout options but are more than one (1) payment past due. Works in a blended call center environment with an emphasis on collections and loss mitigation initiation when customers are unable to make their monthly mortgage payments. Schedule adherence and performance in service levels that include Average Speed of Answer, Abandonment rate and Handle time are monitored. There may be some investor interaction that will require associates to speak to or document his/her ability to influence favorable outcomes when right party contact is made. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Collection efforts to assigned portfolio, which also include light skip tracing activities, ensuring there are no dialer exclusions that need to be removed, and making manual outbound calls on loans that can't be included within a team dialer campaign. Inbound calls to perform collections and some customer service activities, while working in a blended call center environment. Outbound calls for cash collection purposes and to initiate loss mitigation when cash collection is not possible. Performs cursory financial analysis to determine the legitimacy and length of any perceived hardship the borrower is experiencing, which must be well documented. Offers short term resolution options via repay and forbearance plans. Provides information on all available assistance programs to borrowers experiencing financial hardships. Sets up One Time Drafts payments, encourage ongoing ACH payments, and follow up on promise to pays, while maintaining confidentiality. Adheres to all daily call and attendance schedules while continuing to meet investor requirements for each loan type. Meets monthly goals as established in the agent scorecard. Ability to perform basic arithmetic operations and interpret data using whole numbers, fractions, and decimals. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have: 1 year of collections experience (preferably in mortgage operations) Experience with Black Knight (MSP) and/or Sagent Experience in default areas (bankruptcy, foreclosure, REO, etc.) Excellent attention to detail. Ability to multi-task and consistently meet multiple deadlines. Strong verbal and written communication skills. Ability to work in a team environment. Strong collections orientation with customer service skills. Ability to use good judgment. High school diploma or GED equivalent
    $22-23 hourly 2d ago

Learn More About Collector Jobs

How much does a Collector earn in Dallas, TX?

The average collector in Dallas, TX earns between $26,000 and $44,000 annually. This compares to the national average collector range of $27,000 to $44,000.

Average Collector Salary In Dallas, TX

$34,000

What are the biggest employers of Collectors in Dallas, TX?

The biggest employers of Collectors in Dallas, TX are:
  1. Kennedy
  2. Parkland Hospital
  3. Community Infusion Solutions
  4. Hankey Group External
  5. Onemci
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