Supervisor, Access and Patient Support
Collector Job In San Juan, PR
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
The Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other hub services.
**Responsibilities:**
+ Collaboratively oversees daily operations for an inbound and outbound patient access support team.
+ Ability to maintain development/training goals for team members in a 100% remote setting.
+ Responsible for creating and maintaining Standard Operating Procedures and work instructions & metrics specific to the program.
+ Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership.
+ Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution.
+ Responsible for testing/solutioning/approving program changes including those related to technology, platform upgrades and modifications to program business rules.
+ Meets regularly with Manager to discuss team performance and people management considerations. Assists the Manager in implementing new policies and procedures.
+ Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching, development and feedback on both performance and goal setting.
+ Resonsible for managing Workday tasks; approvals timecards, PTO, etc.
+ Comply with all Local, State, and Federal laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company's Compliance and HIPAA Plans.
+ Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues.
+ Manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager.
+ Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills.
+ Other duties as assigned.
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-3 years' proven experience in a call center leadership position exposed to customer service preferred
+ Strong communication/customer service skills, (written and verbal)
+ Excellent leadership, trouble shooting, time management, and problem-solving skills
+ Genuinely care about the patient journey
+ Ability to prioritize multiple, concurrent assignments and work with a sense of urgency
+ Highly organized by utilizing time management skills
+ Commitment to the continued development of oneself and team members
+ Ability to lead and engage remote employees
+ Shift flexibility required if coverage is needed on an early/later shift
**REMOTE DETAILS:** This position is remote. Working remotely, full-time requires a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide the computer, technology and equipment needed to successfully perform the job. The employee is responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $65,500 - $93,550
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 04/29/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Toll Collector
Collector Job In Guaynabo, PR
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are hiring immediately for part-time Toll Collectors throughout Puerto Rico! This is an entry-level position where our operators will be responsible for a variety of duties including carrying out sales transactions, account recharges and providing basic guidance to customers. Candidates should be attentive to detail, organized and able to multitask effectively. Oportunidad de empleo!
.
Perks & Benefits: Climate Controlled Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Time Off.
Shifts: 1st Shift, 2nd Shift, Weekend Shifts, Rotating Shifts.
Employment Types: Part Time.
Pay Rate: $11.00 / hour
Duties:
+ Carry out sales transactions and recharges to customer accounts.
+ Customer Service Experience
+ Cash register experience
+ Strong written and verbal communication skills.
+ Excellent attention to detail
+ Repetitive twisting and turning movements
.
Position Requirements:
+ Hablante bilingue requerido
+ Availability to work 4-5 hour shifts between 6am-6pm
+ Reliable transportation
Requirements: Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 20 pounds., required education: HS Diploma or GED.
Recruiting Center: Staff Management | SMX, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968.
Work Location: PAM / Guaynabo, Metro Office Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968.
Job Types: Customer Service Rep.
Industry: Customer Service/Call Center.
The hourly rate for this position is anticipated between $11.00 - $11.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home .
TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.
OPERA Interfaces & Oracle Payment Interface SME
Collector Job In San Juan, PR
**Job Title:** OPERA Interfaces & Oracle Payment Interface SME **Travel:** 10-40% **About the Role:** Are you a tech-savvy, results-driven expert with a passion for problem-solving and innovation? Join our team as an OPERA Interfaces & Oracle Payment Interface Subject Matter Expert (SME) and play a pivotal role in transforming the hospitality industry! As a key member of our team, you will be at the forefront of deploying cutting-edge solutions that streamline property management systems and payment processes.
**What You'll Do:**
**Lead the Charge:** Be the go-to expert for OPERA V5 and OPERA Cloud, guiding our teams and clients through successful implementations. Your expertise in Interface (IFC8/IFC8.net) and Oracle Payment Interface will shape how businesses optimize their operations.
**Deliver Impact:** Drive high-impact training and support, ensuring end-users are not just comfortable but proficient with the systems. Whether remote or onsite, your sessions will empower users to master the tools that keep the industry running.
**Manage Projects Like a Pro:** Take full ownership of projects from start to finish, ensuring seamless execution and adherence to tight deadlines. You'll be the mastermind behind ensuring projects are delivered on time, every time.
**Innovate & Streamline:** Work closely with internal teams to design and implement innovative solutions, improving deployment efficiencies and reducing implementation timelines.
**Collaborate and Communicate:** Engage with leadership, management, and corporate clients to ensure transparency and clarity. You'll be the voice that keeps everyone aligned on progress, challenges, and success stories.
**Facilitate Seamless Transitions:** Help clients transition smoothly to new systems by providing hands-on training, troubleshooting, and support to ensure successful adoption of property management systems.
**Champion Quality:** From testing to documentation, you'll ensure that every project is executed flawlessly, with a strong emphasis on thorough analysis and accurate reporting.
**What You Bring to the Table:**
**Expertise in OPERA & Oracle Payment Interfaces:** You have a deep understanding of OPERA V5, OPERA Cloud, IFC8/IFC8.net, and Oracle Payment Interfaces, with a proven track record of delivering successful implementations.
**Tech-Savvy & Solution-Oriented:** A solid grasp of networking protocols (TCP/IP, DNS, DHCP, VPN) and application-level protocols (SFTP, FTP). You're always looking for ways to solve problems and innovate.
**Multitasker Extraordinaire:** You thrive in fast-paced, deadline-driven environments and have the organizational skills to juggle multiple projects with ease.
**Leadership & Communication:** You're a natural communicator, capable of leading teams and engaging with stakeholders at all levels. Your leadership ensures that every project stays on track and every challenge is met head-on.
**Mentorship & Team Collaboration:** You're eager to share your knowledge and help others grow, offering guidance and mentorship to consultants and internal teams, ensuring a culture of learning and continuous improvement.
**What You'll Get:**
**Flexibility & Travel:** Enjoy the opportunity to travel (10-40%) to client sites for large-scale deployment meetings, bringing your expertise directly to those who need it most.
**Career Growth:** As a Subject Matter Expert, you'll be in the driver's seat of shaping the future of OPERA and Oracle Payment Solutions, with ample opportunities for professional development and growth.
**A Thriving Team:** Collaborate with a dynamic, forward-thinking team that values innovation and continuous improvement, all while making a meaningful impact on the industry.
Career Level - IC3
**Responsibilities**
**Skills & Experience:**
**Expertise in OPERA & Oracle Payment Interfaces:** Strong experience with Interface (IFC8/IFC8.net) and Oracle Payment Interface, particularly with OPERA V5 and OPERA Cloud.
**Exceptional Organizational Skills:** Highly organized with the ability to juggle multiple tasks in fast-paced, deadline-driven environments, while maintaining high-quality output.
**Proactive & Results-Driven:** A self-starter with a strong, can-do attitude who thrives in independent work settings, ensuring projects are delivered with minimal supervision.
**Effective Communicator:** Able to clearly communicate with Leadership, Management, and Corporate Customers, ensuring alignment and understanding at all levels.
**Leadership & Subject Matter Expertise:** Demonstrates leadership in every project, taking ownership and serving as the go-to expert on all aspects of the product or system being deployed.
**Smooth Transitions & Adoption:** Ensures the seamless transition and successful adoption of property management systems, driving customer success.
**Technical Proficiency:** Solid understanding of networking protocols (TCP/IP, DNS, DHCP, VPN) and application-level protocols (SFTP, FTP), ensuring smooth integration of systems.
**Project Responsibilities:**
**Comprehensive Training & Support:** Provide exceptional training and support to end-users, both remotely and onsite, ensuring they are fully equipped to utilize the systems effectively.
**End-User Mastery:** Ensure that all end users are not only trained but fully proficient in system usage, empowering them to maximize functionality.
**Project Ownership:** Take full responsibility for managing assigned projects from inception to completion, maintaining timelines and delivering results with minimal supervision.
**Efficient Administrative Management:** Handle administrative tasks swiftly, ensuring no delays in project delivery.
**Clear Communication:** Maintain open and consistent communication with project collaborators, providing regular project updates and ensuring alignment.
**Scope & Deployment Planning:** Lead meetings with internal teams to identify project scope and requirements, developing clear and actionable deployment plans.
**Testing & Documentation:** Set up, conduct, and analyze testing scenarios to ensure they meet project specifications, and create detailed documentation to reflect the results.
**Pilot Site Oversight:** Take ownership of pilot sites, conducting documentation reviews, training, and escalating issues as needed to ensure smooth project execution.
**Escalation & Problem-Solving:** Act as a key point of escalation, addressing any challenges that arise and raising issues promptly to resolve them.
**Subject Matter Expert (SME) Responsibilities:**
**Deployment Optimization:** Drive efficiencies in deployments, reducing implementation timelines and increasing the speed of successful rollouts.
**Internal Collaboration:** Work closely with internal teams to:
Develop comprehensive documentation and training materials for Delivery Consultants.
Provide guidance on quoting and calculators for IFC8 & Payment Solutions.
Conduct product readiness testing to ensure all systems are operational before deployment.
Create effective solutions for challenges identified through consultant feedback and trend analysis.
**Client-Specific Implementation:** Collaborate with customers to create and maintain tailored implementation checklists for Delivery Consultants, ensuring their needs are met with precision.
**Trend Reporting & Issue Management:** Work alongside Resource Managers to track, report, and resolve issue trends, ensuring a proactive approach to problem-solving.
**Liaison Role:** Serve as a bridge between offshore teams and Resource Managers, ensuring readiness and knowledge sharing for rollouts and deployments.
**Mentorship & Consultant Development:** Provide mentorship and training to consultants, helping them improve their skills, learn new products, and grow professionally.
**Travel Flexibility:** Be prepared for 10-40% travel to client sites for large-scale deployment meetings and implementations, ensuring hands-on support and successful project delivery.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $26.25 to $54.13 per hour; from: $54,600 to $112,600 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Account Representative (Brand Rep MGM)
Collector Job In Caguas, PR
Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Brand Specialist is directly responsible for driving growth in branded categories (Varilux, Kodak, Transitions Crizals) through all channels MGM.Consistently achieves established national sales goals through the coordination and training of the sales team and their respective customers. Team will also be directly responsible for regular practice visits with iECP (Eyecare Providers) to maximize sell through opportunities of EssilorLuxottica's
MAJOR DUTIES AND RESPONSIBILITIES
Responsible for development and strategies to drive branded growth within respective geography.
Executes business objectives through influencing Account Executives, IDD Sales Reps and direct customer interactions.
Technical expert in progressive, photochromic and AR lens technology and the value EL brings in these categories.
Achieves national Brand group sales forecast.
Presents and educates doctors at local workshops
Responsible for sales unit volume across ECP & IDD channels
Ensures Account Executives and IDD partners are complying with the necessary territory and account planning activities to achieve regional sales goals.
Assists the District Sales Manager, Account Executives and IDD partners in building key accounts business plans.
In partnership with Audiology consultants, training on Nuance complete pair technology to enable ECPs to sell through to maximize productivity of innovation launch.
Coaches the District Sales Manager, Account Executives & IDD partners on our selling process and ensures that they use the process to achieve regional sales goals.
Completes reports and other administrative duties in an accurate and timely manner.
Performs other duties as assigned by leadership.
40-50% travel
BASIC QUALIFICATIONS
Demonstrated sales results with 3-5 years outside sales experience
Strong consultative selling
Sophisticated presentation skills
Technical capability in lens, audiology, medical device, or tech space
Proven leadership, management and communication skills.
Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, general pc navigation, contact management system and sales analytical tools).
PREFERRED QUALIFICATIONS
Bachelor's degree preferred
Demonstrated results in leading sales people strongly preferred.
ABO Certified preferred
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Supply Chain, Medical Device, Social Media, Ophthalmic, Audiology, Operations, Healthcare, Marketing
Credit & Collections Specialist
Collector Job In San Juan, PR
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. **Credit & Collections Specialist**
**Location:** This position will work a hybrid model (1-2 days/week onsite in office). When reporting to the office, the location will be on Carelon PR building located on 654 Ave Munoz Rivera San Juan, Puerto Rico.
**Schedule:** This position will work on the hours from 8:00 am-5:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs.
The **Credit & Collections Specialist** is responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims.
**How you will make an impact:**
Primary duties may include, but are not limited to:
+ Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
+ Researches validity of past due and/or disputed debt.
+ Generates demand letters.
+ Prepares reports reflecting status of credit and collection activities for management review.
**Minimum Requirements:**
+ Requires a H.S. diploma and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Fully Bilingual (English & Spanish).
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Collections Agent
Collector Job In San Juan, PR
Job Type: Full-time
About the Role: We are seeking a dedicated Collections Agent to join our team. As a Collections Agent, you will play a vital role in managing delinquent accounts by making outbound calls to follow up on unpaid invoices and receiving inbound calls to address customer inquiries. This position is ideal for individuals with strong communication skills and a passion for customer service.
Key Responsibilities:
● Make outbound calls to customers with overdue invoices.
● Receive inbound calls to assist customers with invoice discrepancies and general inquiries.
● Provide excellent customer service while ensuring compliance with company policies.
● Document all interactions and update customer accounts accordingly.
Qualifications:
● Prior experience in a call center or contact center environment is preferred.
● Strong communication and interpersonal skills.
● Ability to handle challenging conversations with professionalism and empathy.
● No prior collections experience required.
Senior Specialist, Account Management
Collector Job In San Juan, PR
**What Account Management contributes to Cardinal Health** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications**
+ Bachelor's degree or equivalent experience, preferred
+ 2-4 years professional experience preferred
+ Direct customer facing experience preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
+ Highly motivated, creative, able to operate effectively within a team
**What is expected of you and others at this level**
+ **Must be willing to work CST hours**
+ Adherence to client's facility policies and vendor credentialing requirements.
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range** : $56,200 - $84,420
**Bonus eligible** : No
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 6/16/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Pharmacy Customer Service Assoc. Cert
Collector Job In Carolina, PR
**Job Objectives** Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
**Job ID:** 1584358BR
**Title:** Pharmacy Customer Service Assoc. Cert
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 200 AVE FRAGOSO,STE 127,CAROLINA,PR,00983
**Full District Office Address:** 200 AVE FRAGOSO,STE 127,CAROLINA,PR,00983-03107-00174-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:** 00174-CAROLINA PR
Payment Specialist
Collector Job In Florida, PR
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Revolutionize B2B Payments with Edenred Pay USA
Join our team and be part of a company that's transforming the way businesses pay and get paid.
At Edenred Pay USA, we're leaders in innovative B2B payment solutions. Our platform streamlines accounts payable processes, eliminating inefficiencies and empowering Accounts Payable (AP) teams to focus on strategic initiatives.
As part of the global Edenred family, we offer a dynamic and inclusive work environment, a commitment to employee well-being and professional growth, and opportunities to drive innovation in the payment industry.
Why Join Us?
* Company-Paid Benefits: We offer 100% company-paid medical coverage for employee-only plans, life insurance, AD&D insurance, and long-term and short-term disability.
* Other Benefits Offered: Dental, Vision, Critical Illness, Hospital Indemnity, Flexible Spending Account, and Accident.
* Competitive Pay: Starting salary from $22.00 to $24.00 [per hour], with performance-based incentives.
* Retirement Benefits: Take advantage of our 401K plan with a generous employer match of up to 5%.
If you're passionate about innovation and want to make a meaningful impact, join us at Edenred Pay USA.
Job Summary:
The Payment Specialist ensures timely processing of electronic payments for customers via phone or web, meeting quotas, and maintaining SLAs for supplier payments. They minimize errors, review metrics, and resolve vendor issues. Accurate data entry is crucial. The role includes suggesting process enhancements, meeting deadlines, and taking on extra assignments as needed.
Essential Functions: Duties and Responsibilities
* Timely processing of e-payments on behalf of our customers via phone call and/or the web
* Successfully meet minimum quota of payments completed per month
* Assist suppliers to ensure payment processed within SLA designated by client, monitoring outstanding cards as assigned
* Use all tools and resources available to maintain minimal errors; quality over quantity
* Actively review key metrics measured to ensure standards set forth are being met
* Actively resolve any vendor related issues or inquiries
* This position will focus on data collection, verification, and data entry; attention to detail being the key
* Strive to find more efficient ways to perform tasks, recommend process enhancements to improve business practices
* Perform all duties within assigned timeline and effectively communicate progress of assigned tasks.
* Take ownership of other assignments as directed from time to time.
* Perform other duties as assigned
Required Skills/Abilities:
* Strong communication skills
* Adaptive to frequent process changes
* General skillset to perform/navigate on Microsoft OS; minimum of 60 WPM
Education and Experience:
Required:
* A minimum of 1 - 2 years previous customer service experience
* High School Diploma or equivalent
* All applicants must successfully complete a background and drug test
Preferred:
* Experience with Excel (middle level or above) and SalesForce desired but not required
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries
* May work at computer monitors for prolonged periods with danger of eye strain and muscle pain
Apply now and Vibe with Us!
Credit & Collections Specialist
Collector Job In H Rivera Coln, PR
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans.
Credit & Collections Specialist
Location: This position will work a hybrid model (1-2 days/week onsite in office). When reporting to the office, the location will be on Carelon PR building located on 654 Ave Munoz Rivera San Juan, Puerto Rico.
Schedule: This position will work on the hours from 8:00 am-5:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs.
The Credit & Collections Specialist is responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims.
How you will make an impact:
Primary duties may include, but are not limited to:
Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
Researches validity of past due and/or disputed debt.
Generates demand letters.
Prepares reports reflecting status of credit and collection activities for management review.
Minimum Requirements:
Requires a H.S. diploma and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Fully Bilingual (English & Spanish).
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
AFA > Financial Operations
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Technical Account Representative (TAM) 5 - Federal
Collector Job In San Juan, PR
The Oracle US GovCloud Customer Success Services Team is looking for a Technical Account Manager (TAM) to support post-sales client engagements in the Oracle US Government Cloud! As a member of our US Government Cloud Technical Account Management team, the TAM will build strong relationships resulting in high levels of customer engagement and satisfaction. You will regularly advise customers on topics including cloud deployments, cloud migrations, PaaS/IaaS/SaaS services, organizational change, and risk management.
Career Level - IC5
**Responsibilities**
You will be responsible for leading all aspects of end-to-end service delivery ensuring all contractual commitments are met with our customers. You are able to work cohesively within Oracle and external with customers and partners with minimal direction. Activities are primarily oriented around the following areas:
+ Be the voice of the customer and act as liaison for all critical customer support requests.
+ Respond to and resolve customer inquiries with high quality, speed, and accuracy.
+ Participate in the ongoing establishment of standard processes and streamlining activities within the customer success and broader Oracle cross-functional teams.
+ Identify and report on metrics that demonstrate improvements in customer satisfaction and adoption of Oracle Cloud products and services.
+ Support sales campaigns to drive new services sales for Oracle PaaS, IaaS and SaaS cloud solutions.
**Key Experience:**
Job duties are multifaceted and complex, requiring independent judgment. As the project lead, we require a minimum of 5 years project and program management, and 5 years relevant PaaS, IaaS and SaaS cloud services deployment. Prior experience with Oracle technologies is preferred. Demonstrated ability in understanding cloud solution / design and preparing a project plan and communication plan based on the solution / design. Strong verbal and written communication skills: needs analysis, positioning, business justification, relationship building techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent experience; advanced degree desirable.
US Citizenship and eligible for Federal Security Clearance required to work with federal clients.
\#LI-RR2
\#LI-Remote
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $46.88 to $95.91 per hour; from: $97,500 to $199,500 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Site Data Collector - Manati, Puerto Rico
Collector Job In Manat, PR
About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
The Site Data Collector is responsible to go to physician offices, clinics, hospitals, and other clinical facilities to obtain and/or review medical data and perform abstraction services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member.
Duties and Responsibilities:
Accurately and efficiently conduct medical record abstraction services;
Scan relevant components of the medical record to support reviews to be performed;
Electronically download review assignments to the laptop and data collection tool; daily upload completed assignments and scanned medical records;
Complete required training;
Complete quality, accuracy and inter-rater reliability testing as requested in a timely manner;
Communicate effectively and professionally with care provider offices, clinics, hospitals, other clinical facilities and CorroHealth Team.
Travel to medical facilities in specified area of region from home to complete review services as assigned by CorroHealth and Represent CorroHealth with medical facility staff.
Maintain compliance with CorroHealth's policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within CorroHealth Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by CorroHealthn for the purpose of achieving operational and financial success of the Company.
Job Requirements:
Clinical experience is preferred - such as medical assistant, certified nursing assistant, medical clerk or related experience;
Experience in performing chart abstractions is preferred;
Ability to manage and meet deadlines;
Computer literate and detail oriented;
Professionally skilled in verbal and written communication;
Available to perform reviews no less than 24 hours a week;
Must be willing to travel; and
Must have high speed internet access.
Education:
High School Diploma or Equivalent.
Physical Demands and Work Environment:
Sedentary work (i.e., sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions; and
Car travel for this position is required to perform job duties.
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Accounts Receivable
Collector Job In San Juan, PR
Accounts Receivable Coordinator
ASM Global, the leader in privately managed public assembly facilities, has an excellent opening for an Account Receivable Coordinator for the Finance department at Puerto Rico Convention Center. The position will be responsible for the maintenance of financial records, month-end closing procedures and preparing billing statements. The incumbent also assists with preparing ad-hoc reports, and supports accounting activities including general ledger preparation, financial reporting and year-end audit preparation.
Essential Duties
Generate and deliver Invoices to clients. Respond to client inquiries regarding past due invoices and discrepancies (daily)
Review accounts receivable Aging Report to ensure compliance. Monitor customer account details for non-payments, delayed payments and other irregularities (weekly)
Carry out billing, collection and reporting activities according to specific deadline (daily)
Meet monthly A/R close and intercompany activities deadlines, including preparation of general journal entries and maintenance of files (monthly)
Calculate and reconcile cost of goods sold for F&B inventories (monthly)
Assist with accounting projects and general office support tasks when necessary (daily)
Required Qualifications
A minimum education level of a BA/BS degree in accounting or experience equivalency.
Ability to work in a fast-paced environment while meeting tight deadlines with a focus on detail and accuracy
Ability to read, listen and communicate effectively in English and Spanish, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system/financial application.
Must have basic accounting knowledge (i.e. debits, credits, chart of accounts and GL coding)
Proficient with Microsoft Office Suite (Outlook, Word, Excel, pivot tables among others).
Ability to complete duties and projects with minimum supervision
Must have excellent organizational skills.
Experience with D365 is a plus.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Credit & Collections Specialist
Collector Job In San Juan, PR
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. Credit & Collections Specialist
Location: This position will work a hybrid model (1-2 days/week onsite in office). When reporting to the office, the location will be on Carelon PR building located on 654 Ave Munoz Rivera San Juan, Puerto Rico.
Schedule: This position will work on the hours from 8:00 am-5:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs.
The Credit & Collections Specialist is responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims.
How you will make an impact:
Primary duties may include, but are not limited to:
* Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
* Researches validity of past due and/or disputed debt.
* Generates demand letters.
* Prepares reports reflecting status of credit and collection activities for management review.
Minimum Requirements:
* Requires a H.S. diploma and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
* Fully Bilingual (English & Spanish).
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
AFA > Financial Operations
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Accounts Receivable
Collector Job In San Juan, PR
Accounts Receivable Coordinator ASM Global, the leader in privately managed public assembly facilities, has an excellent opening for an Account Receivable Coordinator for the Finance department at Puerto Rico Convention Center. The position will be responsible for the maintenance of financial records, month-end closing procedures and preparing billing statements. The incumbent also assists with preparing ad-hoc reports, and supports accounting activities including general ledger preparation, financial reporting and year-end audit preparation.
Essential Duties
* Generate and deliver Invoices to clients. Respond to client inquiries regarding past due invoices and discrepancies (daily)
* Review accounts receivable Aging Report to ensure compliance. Monitor customer account details for non-payments, delayed payments and other irregularities (weekly)
* Carry out billing, collection and reporting activities according to specific deadline (daily)
* Meet monthly A/R close and intercompany activities deadlines, including preparation of general journal entries and maintenance of files (monthly)
* Calculate and reconcile cost of goods sold for F&B inventories (monthly)
* Assist with accounting projects and general office support tasks when necessary (daily)
Required Qualifications
* A minimum education level of a BA/BS degree in accounting or experience equivalency.
* Ability to work in a fast-paced environment while meeting tight deadlines with a focus on detail and accuracy
* Ability to read, listen and communicate effectively in English and Spanish, both verbally and in writing.
* Ability to access and accurately input information using a moderately complex computer system/financial application.
* Must have basic accounting knowledge (i.e. debits, credits, chart of accounts and GL coding)
* Proficient with Microsoft Office Suite (Outlook, Word, Excel, pivot tables among others).
* Ability to complete duties and projects with minimum supervision
* Must have excellent organizational skills.
* Experience with D365 is a plus.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Collections Representative (Quest Diagnostics) - San Juan, PR
Collector Job In San Juan, PR
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Collections Representative for Quest Diagnostics, you'll play a critical role in creating a quality experience that impacts the financial well-being of our patients. You'll be the expert problem solver as you work to quickly identify, analyze, and resolve issues in a fast-paced environment. This is your chance to take your career to the next level as you support teams by reviewing and resolving claims. Bring your listening skills, emotional strength, and attention to detail as you work to ensure every claim has an accurate, fair, and thorough review.
Primary Responsibilities:
* Complies with departmental Business Rules and Standard Operating Procedures
* Focuses efforts of finding resolution for un-responded claims/bills and actively work to decrease the accounts receivable, increasing cash, and/or reducing bad debt
* Interprets explanation of benefits for appropriate follow up action
* Utilizes tools to verify eligibility, claims , claim status and/or to obtain better claim insight information
* Reviews and researches un-responded claims by navigating multiple computer systems and platforms, to accurately capture data/information for processing
* Call to payers/health insurance as needed and/or navigate payer websites to inquiry about claim status, payments and other information as needed to resolve bill/claim
* Conducts data entry and re-work for adjudication of claims/bills
* Works directly from our main system to review and resolve claims for accurate resolution
* Communicate and collaborate with Patient Access or other back-end departments to ensure clear understanding on claims errors/issues and trends, using clear and simple language
* Work on multiple simultaneous projects as needed
* Meet the performance goals established for the position in the areas of efficiency, accuracy, quality, client satisfaction and attendance
* This position is full-time (40 hours/week) with our site operating from Monday - Friday from 7:30AM to 6:00PM. It may be necessary, given the business need, to work occasional overtime and/or weekends or holidays
* If selected for this position, it is required that you successfully complete the UnitedHealth Group new hire training and demonstrate proficiency to continue in the role
* Complete outbound calls as needed to payors for claim status
* Other duties may apply
* ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION*
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 1+ years of experience in healthcare, healthcare claims or healthcare billing.
* Experience using computer and Windows PC applications, which includes solid keyboard and navigation skills and ability to learn new computer programs
* Experience with Microsoft Tools: Microsoft Word (creating memos, writing), Microsoft Outlook (setting calendar appointments, email) and Microsoft Excel (creating/editing spreadsheets, filtering, navigating reports)
* Ability to work 40 hours / week during standard business operating hours Monday - Friday from 7:30am - 6:30pm EST. It may be necessary, given the business need, to work overtime or weekends
* Professional proficiency in both English and Spanish (bilingual)
Preferred Qualifications:
* Experience in customer service
* Experience in healthcare collections
* Certified Medical Coder
* Experience in accounts receivable, insurance and/or healthcare
* Experience processing medical claims
* Medical terminology acumen
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Account Specialist, Programmatic Partnerships
Collector Job In San Juan, PR
now or in the future. **Job Title** : Account Specialist, Programmatic Partnerships **About This Role** : It's an exciting time to be at Comscore. The media industry is experiencing a revolution, and we're on the front line of redefining how brands, agencies and publishers reach their audiences. How? By building solutions that put the consumer first-in turn driving impactful content, marketing, and advertising that seamlessly connect the media ecosystem to their ideal consumers.
This role sits on the Proximic by Comscore team, a division of Comscore focused on audience and contextual targeting solutions to power the future of programmatic advertising.
In this role, you will be part of the Programmatic Partnership team at Proximic by Comscore that is responsible for developing long-term client relationships with leading Ad Tech Platforms. This role supports the Programmatic Partnerships team with maintaining and growing relationships, owning a few smaller accounts, and maintaining and analyzing reporting
**What You'll Do:**
+ Responsible for supporting partnership managers with maintaining strong relationships with Comscore's ad platform partnerships.
+ Use your knowledge in the programmatic space to drive awareness of Comscore solutions, inclusive of audience and contextual targeting, within your platform accounts
+ Promote Comscore segments via trainings, Webinars, consistent outreach to account managers and creation of marketing materials as needed.
+ Oversee integration maintenance by ensuring data is surfaced correctly for existing integrations and seamlessly launch new segments
+ Support the team with maintaining accurate usage logs in reporting system, and tracking via Salesforce
+ Develop expertise of Comscore targeting solutions
+ Support innovation for Comscore's targeting suite by identifying gaps, competitive advantages and competitive disadvantages in the market based on discussions with clients and partners
+ Partner with Comscore and partner marketing teams to promote Comscore's targeting solution through Webinars, PR, collateral, etc.
**What You'll Need:**
+ 2-4 years of experience in an analyst role, account manager role, programmatic trader role, partnerships role or client success role
+ Nice to have: 1-2 years of experience at a DSP, DMP or SSP
+ Ability to build strong relationships
+ Knowledge of digital advertising ecosystem with some knowledge of programmatic ecosystem
+ Impeccable attention to detail
+ Strong analytical and quantitative skills, interest in interpreting and validating data
+ Strong work ethic
+ Compensation: $75,000 per annum ; Commensurate with experience.
**About Comscore**
At Comscore, we're pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we're united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you're motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we'd love to hear from you.
Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry's emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.
**EEO Statement:** We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.
To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.
\#LI-DB1
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.
Commercial Account Specialist
Collector Job In San Juan, PR
**COMMERCIAL ACCOUNT SPECIALIST-REMOTE** This role is responsible for all the tasks related to opening and maintaining accounts (demand deposit and time deposit) across the Commercial Bank for new and existing clients, which involves including client contact. In addition to Commercial Bank, this role will provide the same oversight related to document review for involve working with other business partners including, but not limited to: Institutional Bank, Business Banking, Legal and Corporate Risk Private Banking, Consumer Bank. This position is accountable for providing the unparalleled customer experience.
**Primary Responsibilities**
+ Review legal documentation, which is the process of analyzing entity documentation, pertaining to, but not limited to, Corporations, Limited Liability Companies, Limited Liability Partnerships, Joint Ventures and Trusts, to properly title and determine authorized signers on our various banking documents, for both new and existing clients.
+ Same applies to existing client requests to add or change a signer on an existing account.
+ Document the beneficial ownership of each legal entity customer account (down to those natural persons (individuals) that own the commercial entity and those natural persons that will access the banking and payment systems through the account).
+ Prepares all new or updated banking documents paperwork for the client and makes the process simple and efficient to accurately open/update all deposit account requests while adhering to all compliance and regulatory policies and procedures.
+ Establishes accounts through our Business Automation Workflow Process Management (BPM BAW) system (accurately, timely and efficiently).
+ Perform StartRight for new accounts opened.
+ Maintains a thorough and complete client file including all documentation required for ongoing client support and regulatory requirements.
+ Track requests and participate in Team Meetings to analyze requests received, problem solve common issues and recommend changes to training or procedures.
+ Responds timely to all internal and external client calls, questions and/or concerns.
+ Facilitates the clearing of Clears all Account Opening Escalations in a timely manner.
+ Works in collaboration with the Relationship Team while setting clear expectations regarding deliverables and due dates.
**Qualifications**
+ High school diploma or equivalency
+ 5+ years of providing unparalleled customer experience
+ 1+ year of banking or financial services experience
+ Excellent verbal and written communication skills
+ Ability to multi-task and be flexible in a fast-paced environment with quick turnaround requests
+ Strong organizational skills, attention to detail
+ Proficiency with Microsoft Office (Word, Excel, Outlook)
+ Good time management skills and self-motivation
+ Ability to work independently and also as part of a team
+ Good problem solving skills
**Compensation Range:**
$51,480.00 - $99,330.00
_The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
**Are you ready to be part of something more?**
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
_UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._
_If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._
**_Who we are_**
We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.
Learn more about UMB's vision (******************************************************************************************************
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