Collector Jobs in Baker, LA

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** This is an entry level position of a Billing Experience Consultant career path. Billing Experience Consultant's partner with other departments to ensure the accuracy of invoices, correspond with clients to follow up on outstanding or ensure appropriate payment application, and resolve billing related issues. Work is performed under general supervision according to established guidelines. This position is a customer facing role that services the following products: Unum Group, Colonial Life, Voluntary Benefits while delivering a consistent and predictable quality billing experience. The ideal candidate would be a highly motivated individual with an attention to detail, problem solving and a positive attitude while working in a fast-paced environment. This position is a key contributor to building customer loyalty which drives positive persistency and supports achieving top and bottom-line growth objectives for Unum. **Principal Duties and Responsibilities** + Responsible for policy administration and the coordination of activities associated with Group or VB (Voluntary Benefits) plan, fee related products and services, and support one or more Unum Platforms + Support, educate, and resolve billing inquiries and research from external and internal partners + Applies money from various internal accounts and processes refund checks as necessary to resolve billing discrepancies + Review and understand policy provisions and internal workflows to identify when to partner with other departments regarding monies received other than billing payments + May perform comprehensive audits including, but not limited to, enrollment activity, premium remittance and allocation, compensation validation and policy changes + Drive customer satisfaction by managing and prioritizing the high volumes of email and phone inquiries from internal and external customers + Ability to work and collaborate effectively across functional teams to identify and resolve customer billing issues. This may involve working with individual policyholders, plan administrators, client services and field partners, implementation managers, underwriting partners, and brokers or third-party administrators as needed + Manage and analyze various daily, weekly, and monthly financial reports and data (Daily Registers, Suspense Accounts, and Due and Unpaid reports at a group or policy level) and take appropriate actions as needed + Accountable for individual and team level metrics to ensure that departmental goals are met + Understand and apply all company policies and procedures to ensure service standards are met + Assists in improvement opportunities (assisting with projects and piloting new workflows and procedures). + Maintain high quality standards and accuracy on all interactions and outputs + May assist field partners and implementation managers with billing timeline development for new and reenrolled accounts, including change and deduction needs. Obtaining initial premium payment for enrollments events. + May perform other duties as assigned + Commit to own personal development. **Job Specifications** + Bachelor's degree preferred or equivalent, relevant business experience required. + 2-4 years industry-related experience in a customer service role. + Strong customer service orientation + Effective communication and collaboration skills, both verbal and written + Ability to multi-task in a fast-paced environment; Good organizational and time management skills + Good interpersonal negotiation, persuasion, and conflict management skills + Strong Excel skills + Solid research and problem-solving skills, with the ability to make sound business decisions + Solid mathematical aptitude, analytical skills, and attention to detail. + Solid understanding of insurance marketplace \#LI-JQ1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other hub services. **_Responsibilities:_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. + Ability to maintain development/training goals for team members in a 100% remote setting. + Responsible for creating and maintaining Standard Operating Procedures and work instructions & metrics specific to the program. + Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution. + Responsible for testing/solutioning/approving program changes including those related to technology, platform upgrades and modifications to program business rules. + Meets regularly with Manager to discuss team performance and people management considerations. Assists the Manager in implementing new policies and procedures. + Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching, development and feedback on both performance and goal setting. + Responsible for managing Workday tasks; approvals timecards, PTO, etc. + Comply with all Local, State, and Federal laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company's Compliance and HIPAA Plans. + Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues. + Manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills. + Other duties as assigned. **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Ability to travel 25% of the time, when needed **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong communication/customer service skills, (written and verbal) + Excellent leadership, trouble shooting, time management, and problem-solving skills + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Highly organized by utilizing time management skills + Commitment to the continued development of oneself and team members + Ability to lead and engage remote employees + Shift flexibility required if coverage is needed on an early/later shift **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $66,500 - $94,900 **Bonus eligible: No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/10/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Country USA State Louisiana City East Baton Rouge Parish Descriptions & requirements About the role: As an Account Representative for TQL, you will be responsible for supporting and working with an established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and TQL's culture. Once training is complete, you will become the dedicated Account Representative focused on identifying and growing new and existing business by presenting TQL customers with our newest transportation services 24/7/365. What's in it for you: * $40,000 minimum salary with uncapped commission * Average Year 2-3 earnings: $67,600 - $78,322 * Want to know what the top 20% earn? Ask your recruiter * Health, dental and vision coverage with plan options * 401(k) with company match * Outstanding career growth potential with a structured leadership track * Fortune 100 Best Companies to Work For (2023) and Certified Great Place to Work What you'll be doing: * Communicate with the sales team and customers to build and maintain ongoing relationships * Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time * Work with the sales team to provide and negotiate competitive pricing and rates * Input, update, and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed * Become a subject matter expert for TQL's new transportation service What you need: * College degree preferred * The determination to work harder than anyone you know * Excellent communication skills * Strong problem-solving skills, while being forthright about conflict * Ability to work with the latest technologies * An obsession for great customer service * Military Veterans encouraged to apply Where you'll be: 2900 Westfork Drive, East Baton Rouge Parish, Louisiana 70827 About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. Requirements:Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the USMust pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & ReliableGood driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

At PEARCE, we've got a career for you. Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation and energy storage assets. Your Impact: The Field Collector provides supportive engineering services through a highly detailed collection of telecommunications information from the job site. This position requires a working level of knowledge in all technical aspects of fiber networks. The successful candidate is responsible for in-person validation of the existing field design and layout of the OSP telecommunications network to include aerial, buried, and underground fiber network design and layout, underground conduit, handhole, building entrance, and riser facilities. Core Responsibilities: * Identify, photograph, & document detailed information of required facilities, including cables, poles, terminals, pedestals, handholes, & other outside plant infrastructure * Capture accurate measurements of attachment heights, span distances, utility structures, & distances from existing/proposed OSP facilities to centerlines, property lines, and curb lines * Identify power and communication facilities and ownership on utility poles. * Record bonding, grounding, guying, and anchor information * Deliver detailed field notes & photographs to the engineering team * Identify relevant obstructions to fiber placement and provide a proposed mitigation strategy * Understanding of OSP construction techniques * Ability to read and understand digital GIS maps, conduit records, and layout drawings * Be able to effectively utilize tools, such as measuring wheels, height sticks, pull finder, GPS devices, MH/HH hooks, & laser rangefinder * Able to use electronic devices, such as iPad, iPhone, laptop, file sharing, email, etc. * Updating completion dates and relevant information in Insite related to the job * The ability to perform independently with minimal supervision, exercising latitude to achieve daily objectives * Work with the Engineering and Field Engineering team to complete all job tasks and resolve any client issues * Regular, punctual, and predictable attendance is required to support the needs of the team and the customer Core Experience: * 2+ years of experience in the fiber-optic/telecommunications/telecom construction industry * High School Diploma or equivalent required * Knowledge of outside plant activities (Fiber Cable Design, Pole Line Construction, Conduit System design), and Make-ready issues * Knowledge of obtaining right of ways and easements where required, and the ability to make the appropriate notations on the field notes for the desktop teams * Ability to read and understand as build prints, and be able to identify conflicts with existing outside plant facilities, select routing of lines and equipment required for projects * Familiar with GIS (Geographic Information Systems), ESRI, and shapefile functionality * Able to identify different types of utilities, potential conflicts, and violations based on regulatory standards (RUS, NESC, GO95, NEC, etc.) * Experienced in the use of Microsoft Office Suite * Working knowledge of AutoCAD (a plus) * Must have a valid driver's license, reliable transportation with an acceptable driving record, and be able to pass a pre-employment drug screen and background check. * Good organizational, written, and verbal communication skills * Ability to learn new technical systems and tools * Ability to resolve problems following standard practices, using judgment within defined policies and guidelines PHYSICAL DEMANDS: * Ability to frequently lift and/or move up to 50 pounds * Extensive travel and the ability to work on site for numerous projects in various states * Ability to work outdoors 95% of the time * Ability to travel up to 100% of the time, by air or vehicle and may require overnight stay up to two weeks at a time * Ability to travel with short notice * Ability to follow OSHA/State/Local Safety Standards * Ability to walk up to 3 miles per day on terrain such as gravel, pavement, grass, etc * Ability to work in poor weather conditions such as heat, snow, rain, or wind * Ability to work safely, with or without supervision Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, Paid Holidays, and a company-matching 401(k) Retirement, Life Insurance. We provide company phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about our corporate and telecom division at *********************** and our renewables division at **************************

! The senior billing and collection specialist is responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, posting adjustments and collections of Medicaid, Medicare, Managed Care, and commercial insurance payers. Major Duties & Responsibilities: • Responsible for charge and payment entry within Electronic Health Record. Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/claim adjudication. • Responsible for correcting, completing, and processing claims for all payer codes. • Analyze and interpret that claims are accurately sent to insurance companies. • Perform follow-up with Medicare, Medicaid, Medicaid Managed Care, and Commercial insurance payers on unpaid insurance accounts identified through aging reports. • Assist in reconciling deposit and patient collections. • Process refund requests. • Attend provider meetings when needed. • Attend payer trainings and/or workshops when needed. • Communicate and/or escalate billing/collections issues to the Revenue Cycle Director or designee. • Respond to billing calls and questions from patients, insurance payers other and third-party carriers. • Communicate daily with internal and external customers via phone calls and written communication. • Identify trends, and payer issues related to billing and reimbursements. Report findings to Revenue Cycle Director or designee. • Follow through with customer inquiries, requests, and complaints. Escalate and forward difficult and non-routine inquiries, requests or complaints to the Revenue Cycle Director or designee. • Research, record findings, and communicates effectively with Revenue Cycle Director or designee to achieve optimum performance. • Contribute to team effort by accomplishing related individual and team metrics as needed. • Promote effective working relations and work effectively as part of a team to facilitate the department's ability to meet its goals and objectives. • Demonstrate respect and regard for the dignity of all patients, families, visitors, insurance payer representatives, and fellow employees to insure a professional, responsible, and courteous environment. • Analyze progress notes and documentation sent by providers for validation following CMS guidelines ICD-10 and CPT coding. • Evaluate documentation to ensure that diagnosis coding is supported and meets specificity requirement to support clinical indicators, HEDIS and STARS quality measures. • Partner with the Revenue Cycle Director or designee to consistently educate providers, leadership team, and other stakeholders and/or employees to ensure improvement in coding accuracy, as necessary. • Perform other duties as assigned to support OHCC's Mission, Vision, and Values. Minimum Education/ Experience Qualifications: • Minimum of three consecutive years of related experience in a business, medical or technical environment required. • 2 years of revenue cycle management experience required. • Associates Degree highly preferred. • Previous experience in a medical office, FQHC, hospital or other outpatient facility preferred • Experience with an Electronic Health Record a plus, Athena experience preferred. Skill, Licensure and Knowledge Requirements • Understanding of medical terminology and insurance laws/guidelines. • Understanding of Medicare, Medicaid, Managed Care, and Commercial Insurance highly preferred. • CPC, CPM, or other revenue cycle related credential(s) a plus, however not required. • Excellent follow-up and follow-through skills. • Natural customer centric attitude with the ability to build positive long-lasting relationships with clients and team members. • Excellent oral and written communication and interpersonal skills. • Self-motivated with strong organizational, multi-tasking, planning, and follow up skills with a high level of ownership and accountability. Physical Demands: • Work is normally performed in an administrative office and/or typical health clinic work environment while handling a multitude of tasks simultaneously and communicates with staff in verbal and written form.

The position is located in the BROC Therapy Services Billing Office and reports directly to the Therapy Billing Manager for all matters, including job duties, performance evaluations, approval of leave, and for other assignments as deemed necessary for the benefit of Baton Rouge Orthopaedic Clinic (BROC). NATURE OF DUTIES: Responsible for data entry for all therapy claims submitted to insurance companies including worker's compensation and private pay accounts. SPECIFIC DUTIES: Prints out billing reports from EMR Accurately enters charges from billing report into billing software. Approves claims and checks for errors/makes appropriate corrections prior to batching out to clearinghouse. Follow up on notes that were incomplete/missed, enter in to billing system and approve for submission to clearinghouse. Print out HCFA claim forms as needed and attach appropriate documentation prior to mailing out. Update patient demographics for insurance information as needed. Update case manager for worker's compensation as appropriate. Maintain HIPAA privacy and security. Maintaining a work environment that keeps patient information secure. Perform other related duties as assigned and serve in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC Therapy Services. QUALIFICATIONS FOR THE POSITION: Basic computer skills including typing and ten key. High school diploma or equivalent. Professional communication, organizational, and customer service skills. Ability to learn computerized medical office systems. Ability to learn basic insurance terminology and processes. Knowledge of medical terminology preferred including understanding what a procedure code is and a diagnosis code. Prior experience in a medical or therapy office preferred but not required. Prior experience with data entry preferred. View all jobs at this company

Temp Billing Specialist Start: ASAP Pay: $20/ hour Duration: 6 months Provides financial, administrative, and clerical support by ensuring payments are completed and expenses are controlled through invoice management and processing according to established policies and procedures in an efficient, timely, and accurate manner. Primary Duties & Responsibilities Invoice Management Review all invoices for appropriate documentation, GL coding, sales and use tax implications, and internal approvals Record invoices, credit memos, performance and prepayment requests into ERP system Work closely with company sites and vendors to resolve open invoices Reconcile vendor statements, research, and correct discrepancies as needed Prioritize invoice processing according to payment terms and company needs Positional Requirements & Qualifications Must have a High School diploma or equivalent Some college preferred Previous Oil & Gas experience 1 year of Accounts Payable experience preferred Portal billing experience through platforms like Ariba or Coupa, Strong background in resolving disputes tied to complex Order-to-Cash (O2C) processes Experience with D365 a plus Skills & Abilities Ability to work independently and with a team in a fast paced and high volume environment Sound organization and time management skills; must be able to multitask Proven attention to detail, excellence in timeliness, accuracy, and consistency of data entry Strong written and verbal communication skills Must be able to travel and have a clear driving record in accordance to company driving guidelines Clear background check and drug/alcohol screening

Billing Specialist/Workers' Compensation PRIME Occupational Medicine's Mission: PRIME is committed to providing the highest quality medical care for a multitude of businesses through various methods of service. With clinics currently located throughout the Louisiana and Texas regions, PRIME serves the corporate and industrial sectors with 24/7 availability. Objectives of this role A highly organized and detail-oriented professional with extensive experience in medical workers' compensation billing and administrative clerical support. Proven ability to accurately process and submit claims to maximize reimbursement and ensure compliance with all applicable regulations. Responsibilities: Accurately prepare and submit workers' compensation claims using appropriate forms and coding guidelines. Ensure accurate patient demographics, including employer details and injury information are captured before billing. Enters, reviews, and updates all cycle billing, codes, and account information; proofs and balances reports; estimates and makes manual adjustments to accounts as needed; prints bills to collect revenues; processes account service orders; audit of account accuracy; processes closing accounts for final payment. Monitor the status of submitted claims, follow up on outstanding bills, and address claim denials or rejections. Stay updated on state-specific workers' compensation regulations and billing guidelines to maintain compliance. Managing the status of accounts and balances and identifying inconsistencies. Reviewing open accounts for collection efforts. Making outbound collection calls in a professional manner while providing excellent customer service. Resolving client-billing problems, applying efficient customer service in a timely manner. Collecting customer payments in accordance with payment due dates. Identifying issues attributing to account delinquency and discussing them with management. Assists internal and external auditors in gathering information requested and provides research on the sample requested. Ensure all internal and external deadlines are met. May be required to work overtime and or holidays May be required to travel. Other duties as assigned. Requirements Skills and qualifications Two (2) years of billing and coding experience in workers' compensation. Medical Billing and Coding degree or certification preferred. Proven experience with workers compensation submissions. Strong customer service experience required. Strong problem solving skills required. Ability to work independently, multi-task and set daily goals to meet deadlines. Resourceful mindset and strong attention to detail Knowledge of local, state and national laws and regulations related to workers' compensation billing and coding. Physical Demands: Sitting for prolonged periods of time, lift, carry push, pull or otherwise move objects up to 30 pounds. Repetitive motion. Extensive use of computers and keyboard. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials. Must have the ability to climb stairs daily. Mental Requirements: Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with employees and visitors, ability to complete tasks in situations that have a speed or productivity quota. Position Unit: Clinic - Non-Exempt: Hourly

Job Summary: Responsible for receiving insurance and patient payments. Verifies, processes and records these payments. Answers patient payment questions. Performs minor secretarial duties. Participates in the department's performance improvement and continuous quality improvement (CQI) activities. Demonstrates Competency in the Following Areas: Review patient claims information for completion and accuracy, and obtain any missing information prior to submission to insurance companies Submits insurance claims to clearinghouse or individual insurance companies electronically or via paper claim forms Completes payment entry in a timely and accurate manner. Identify any payments not being reimbursed at the allowed/contractual amount and communicate this information to the supervisor Follow up with insurance company on unpaid or rejected claims. Resolves issue and re-submits claims Prepares appeal letters to insurance carrier when not in agreement with claim denial. Collect necessary information to accompany appeal Work with patients to establish payment plans for past due accounts in accordance with provider policies Answer patient questions on patient responsible portions, copays, deductibles, write-offs, etc. Resolves patient complaints or explains why certain services are not covered Collaborate with patients and insurance companies to resolve billing inconsistencies and errors Follows HIPAA guidelines in handling patient information Answers the telephone professionally and in a timely manner; directs calls appropriately Reconciles front desk daily deposit packets Treats patients with respect, maintains confidentiality Demonstrates a good working relationship within the department and with other departments Demonstrates the ability to be flexible and organized Other duties as assigned Knowledge, Skills, and Abilities High school graduate or equivalent A minimum of six months experience in bookkeeping/accounting Knowledge of bookkeeping/accounting procedures Ability to communicate in English, both verbally and in writing Additional languages preferred Basic computer knowledge required Ability to operate office equipment safely and correctly.

This position represents the Patient Financial Services department to all customers (patients, vendors, physicians, etc.) and demands the knowledge and practice of customer service excellence. The position is responsible for answering all incoming calls to Patient Financial Services. The position also performs account review and follow-up. #CB Education - High school graduate TECHNICAL TASKS Answers all incoming calls to the Patient Financial Services Office; Investigates questions regarding patient liabilities or forwards information to appropriate person Ensures appropriate discounts are applied to patient accounts Assists with posting of adjustment transactions Works with vendor agencies to ensure customer service and resolution of patient accounts Returns phone and email customer service messages within 24 hours Researches and submits refund transactions for patient overpayments Maintains stock and orders all office supplies for the department Responsible for efficiently processing all return mail, no backlog Coordinates bank bag submittal for daily deposit. Distributes all incoming mail on a daily basis As needed, revises patient information related to address changes, financial classes, insurance information, billing/follow-up schedules, etc Works Medicare payment remittance (1500 only) advice by end of week received to identify denied payments and takes action to insure accurate balance for patient, appeals and/or secondary billing Assures accurate and timely follow-up for financial class MH and financial class 9 accounts via the collector work file utilizing telephone contacts and other resources to determine claim status and takes appropriate action to ensure timely and accurate payments CRITICAL THINKING Receives forms and correspondence. Organized daily work activities, balancing demands of volume and priority items Demonstrates a complete understanding of Insurance Department policies and procedures Assumes personal responsibility for on-going continuing education and professional development Always reports any problems with the normal work flow to the Supervisor Demonstrates a complete understanding of all policies and procedures concerning the responsibilities of the Patient Inquiry position. Assists other departmental employees by sharing pertinent information on new policies or procedures NTERPERSONAL RELATIONS Answers telephone and personal inquiries Deals effectively with patients, insurance companies and others while always remaining tactful and friendly Trains other employees as needed Performs other duties as requested.

This position represents the Patient Financial Services department to all customers (patients, vendors, physicians, etc.) and demands the knowledge and practice of customer service excellence. The position is responsible for answering all incoming calls to Patient Financial Services. The position also performs account review and follow-up. #CB Responsibilities TECHNICAL TASKS Answers all incoming calls to the Patient Financial Services Office; Investigates questions regarding patient liabilities or forwards information to appropriate person Ensures appropriate discounts are applied to patient accounts Assists with posting of adjustment transactions Works with vendor agencies to ensure customer service and resolution of patient accounts Returns phone and email customer service messages within 24 hours Researches and submits refund transactions for patient overpayments Maintains stock and orders all office supplies for the department Responsible for efficiently processing all return mail, no backlog Coordinates bank bag submittal for daily deposit. Distributes all incoming mail on a daily basis As needed, revises patient information related to address changes, financial classes, insurance information, billing/follow-up schedules, etc Works Medicare payment remittance (1500 only) advice by end of week received to identify denied payments and takes action to insure accurate balance for patient, appeals and/or secondary billing Assures accurate and timely follow-up for financial class MH and financial class 9 accounts via the collector work file utilizing telephone contacts and other resources to determine claim status and takes appropriate action to ensure timely and accurate payments CRITICAL THINKING Receives forms and correspondence. Organized daily work activities, balancing demands of volume and priority items Demonstrates a complete understanding of Insurance Department policies and procedures Assumes personal responsibility for on-going continuing education and professional development Always reports any problems with the normal work flow to the Supervisor Demonstrates a complete understanding of all policies and procedures concerning the responsibilities of the Patient Inquiry position. Assists other departmental employees by sharing pertinent information on new policies or procedures NTERPERSONAL RELATIONS Answers telephone and personal inquiries Deals effectively with patients, insurance companies and others while always remaining tactful and friendly Trains other employees as needed Performs other duties as requested. Qualifications Education - High school graduate

About Us Next Coms Talk is an innovative company dedicated to providing cutting-edge communication solutions for businesses across various industries. We strive to empower organizations with effective strategies to engage and connect with their audience through dynamic marketing campaigns. At Next Coms Talk, we value creativity, collaboration, and growth, and we are looking for a passionate and driven Marketing Coordinator to join our team. Job Description We are seeking a motivated and detail-oriented Junior Account Representative to join our team. In this role, you will assist with managing client accounts and ensuring their satisfaction through proactive communication and support. This is an excellent opportunity for individuals looking to grow their career in account management and communications. Responsibilities Assist in managing and maintaining client relationships Coordinate and communicate with clients to understand their needs Help prepare reports and presentations for clients Support senior account managers in the execution of strategies and campaigns Maintain accurate records of client communications and project progress Resolve any client concerns promptly and professionally Collaborate with internal teams to ensure timely delivery of services Qualifications Skills & Qualifications Bachelor's degree in Communications, Marketing, Business, or related field Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Ability to work independently and as part of a team Prior experience in customer service or account management is a plus Additional Information Benefits Competitive salary with opportunities for growth Comprehensive benefits package Career development and advancement opportunities A positive and collaborative work environment If you are looking to start your career with a company that values professional growth and client relationships, apply today!

Robert Half is seeking a Collections Specialist for our client manufacturing industry, located in Baton Rouge, Louisiana. The Collections Specialist will play a crucial role in maintaining the smooth operation of our financial services. This is a short-term contract to full time employment opportunity. Responsibilities: - Accurately processing customer credit applications through various accounting software systems - Maintaining precise records of customer credit - Effectively resolving customer queries and concerns - Monitoring customer accounts and initiating appropriate actions - Managing accounts receivable and providing status updates - Handling inbound calls and providing excellent customer service - Overseeing billing functions and claim administration - Conducting collection processes and preparing aging reports - Managing vendor accounts, invoices, and payments - Creating credit memos using Microsoft Excel - Utilizing CRM and Epic Software for efficient workflow management Requirements - Minimum of 5 years of experience as a Collections Specialist in the manufacturing industry - Proficiency in Accounting Software Systems - Extensive knowledge in handling Accounts Receivable (AR) - Experience in Answering Inbound Calls professionally and effectively - Skilled in managing various Billing Functions - Expertise in Claim Administration - Familiarity with Collection Processes and Aging Reports - Competence in using Microsoft Excel for financial reporting and data analysis - Ability to provide regular Status Updates on collections and receivables - Experience in managing Vendor Account, Vendor Invoices, and Vendor Payments - Knowledge in handling Credit Memos Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Ross Downing's Automotive Billing Specialist is responsible for the financial operations of the dealership by ensuring accurate and timely reconciliation of accounting records with the sales department. This role involves meticulously tracking financial transactions, processing deals, and maintaining various schedules related to inventory, lien purchase orders (PO), and customer payments. This role will uphold Ross Downing ‘s Company Value’s of: Excellence, Integrity, Attitude, Care, & Drive. Apply today, we can’t wait to have you a part of our team! Duties/Responsibilities: Reconciliation of Accounting Records: Compare gross figures from sales deals in accounting with corresponding figures in the sales department's log. Verify unit counts at the end of each month to ensure alignment between accounting and sales records. Money Tracking and Receipting: Confirm that the money down and COD (cash on delivery) amounts on recap sheets have been collected and accurately recorded in accounting. Scheduling Management: Maintain and update various schedules, including Inventory, We Owe, Lien Purchase Order, CIT (Cash in Transit), and COD. Ensure that deposits applied to deals are properly reflected in the appropriate schedules. Inventory Reconciliation: Print inventory details from accounting while finalizing deals to reconcile and ensure accurate gross figures. Regularly run schedules to prevent post-factum updates to inventory accounts. Trade Folder Administration: Manage trade folders containing essential vehicle information, titles (if applicable), ACV (Actual Cash Value), Car Fax reports, buyer's guides, odometer readings, and additional keys or FOBs. Lien Purchase Order Processing: Pay off trade-ins once deals are funded and all payments are collected. Adjust deals and sales commissions for shortages in payoff amounts occurring in the current month. Consult with the sales manager for significant discrepancies before finalizing payoff. Billing Wholesale and Dealer Trades: Generate bills of sale for wholesales or necessary paperwork for dealer trades received from auctions. Post transactions accurately in accounting, ensuring proper account allocation. Follow up on incoming payments to confirm complete receipt of funds. Preferred Skills/Abilities: Strong attention to detail and ability to reconcile complex financial records. Proficiency in using accounting software and Microsoft Office suite. Excellent organizational skills to manage multiple schedules and transactions simultaneously. Effective communication skills to collaborate with various departments. Ability to work independently and as a team member. Knowledge on automotive dealership operations, inventory management, and financial processes is advantageous. Education and Experience: High school diploma or equivalent. Accounting or finance education is a plus. Benefits: Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options. Equal Opportunity Employer: Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.

General duties: This position's duties include consulting with patients for financial arrangements. Collecting and processing patient payments daily. Provide backup for Patient Registration as needed. Clerical duties and other duties are assigned by the Business Office Manger according to policies and procedures and the mission of Louisiana Women's Healthcare. Requirements Knowledge: 1. Knowledge of insurance industry, and LWHA financial policies 2. Knowledge of HIPPA compliance 3. Knowledge of medical terminology 4. Knowledge of financal terminology Skills: 1. Skilled in data entry 2. Communication - Speak with confidence and proper English and grammar. 3. Customer service - Provide a positive experience for the patient. 4. Personable - have a pleasant personality and professional appearance. Abilities: 1. Ability to read, understand and follow oral and written policies and regulations. 2. Ability to examine documents for accuracy and completeness. 3. Ability to communicate clearly and concisely. 4. Ability to establish and maintain effective working relationships. 5. Ability to reconcile daily payments received with computer generate report. Environmental/Working conditions: · Normal office environment. · Must be able to do prolonged sitting. · Must be able to work independent and as a team player. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Education and Background: High school graduate. Previous experience private physician setting, preferably OB/GYN office or Family Practice. Computer literacy required. Temperament: Prefers detail-oriented work. Ability to prioritize tasks. Willingness and ability to work in any areas of assigned responsibility. Physical Requirements: Manual dexterity for data entry on the computer. Ability to speak in a clearly understandable manner. Visual ability to review computer reports. Requires sitting and standing associated with normal office environment. All duties to be performed with or without accommodation. Office Citizenship Expectatations: Maintains appropriate, professional conduct and appearance at all times; follow office dress code consistently. Completes work in an established time frame; seeks appropriate tasks when primary tasks are completed, or pace is slow. Demonstrates willingness to perform other duties to assist the team effort for the benefit of the patients, physicians and fellow employees. Demonstrates adaptability to expanded roles of the organization and changing environment. Consistently arrives at work on time and completes all tasks. When not in the office, arranges for coverage, or requests assistance to ensure assigned work is completed. Maintains work area in a professional, neat manner. JOB STATUS: This is a full time, non-exempt position

Collection Representative About BROC: At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities. Summary: The position reports directly to the Business Office Manager for all matters, including job duties, performance evaluations, approval of leave, and for other assignments as deemed necessary for the benefit of the Baton Rouge Orthopedic Clinic (BROC). The position will be at our Bluebonnet Main Campus. This positions overall duty is to ensure payments for services are collected in a timely, efficient, and accurate manner. We are looking for someone who has a good base knowledge on insurances, collection laws, and some medical terminology. Duties: · Maintain neat and organized work area. Report safety issues to the Billing Supervisor or Risk Management/Safety Officer immediately. · Work efficiently and manage time wisely. Assist other employees when all duties are complete or as dictated by significant need. · Communicate any problems, difficulties, or concerns regarding job duties to the Business Office Supervisor or CEO. · Perform all duties consistently and without significant error. · Meet all deadlines and timeframes for completion of assignments. · Represent BROC in a professional manner at all times. Demonstrate outstanding ability to interact positively with physicians, staff, and “external” customers (e.g. patients, family members, vender representatives, home health etc.). Exhibit good communication skills with physicians, patients, supervisors, and co-workers at all times. · Maintain a harmonious relationship with other BROC employees in order to accomplish the duties and responsibilities of the position and to carry out the overall mission of the Clinic. Notify Business Office Supervisor, Clinic Manager, or CEO of issues with other employees or patients that can not be amicably resolved. · Work and relate cooperatively with all other employees of BROC to assure optimum care for the patients of BROC and to achieve standards of care set forth by the BROC medical staff. · Adhere to the BROC Compliance Plan as it pertains to the above specific job duties. Use best efforts to maintain compliance by following the BROC Compliance Plan, attending BROC compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues. · Perform accurate and complete documentation in the patient's medical record, when applicable. · Maintain patient confidentiality according to the HIPAA standards of privacy and security. · Adhere to the BROC Personnel Policies Manual and its contents. · Perform other reasonable duties as assigned by Business Office Supervisor, Clinic Manager, or CEO. Qualifications: · High School Diploma or equivalent · Experience in medical collections (highly preferred) · Reliable form of transportation to work daily · Ability to pass a drug screening · Ability to learn computerized medical office work Experience: Customer service: 1 year (Preferred) Medical collection: 2 years (Required) Benefits: · Medical, Dental, and Vision Insurance · Vacation Pay · Sick Pay · Holiday Pay · Long- and Short-Term Disability Options · Life Insurance Job Type: Full-time Schedule: 8 hour shift Monday to Friday Work Location: In person The Baton Rouge Orthopedic Clinic is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expressions, age, status of as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. companionate care…advances technologies…specialized healing View all jobs at this company

Full-time Description Job Summary: Responsible for receiving insurance and patient payments. Verifies, processes and records these payments. Answers patient payment questions. Performs minor secretarial duties. Participates in the department's performance improvement and continuous quality improvement (CQI) activities. DUTIES AND RESPONSIBILITIES: Receives insurance and patient payments and posts to correct patient account. Accurately encodes payments on transmittal forms for batching. Records payments received with the correct budget number, records all payment information in account ledger. At the end of each business day lists and balances all payments received. Able to prepare monies for bank deposit. Answers the telephone professionally and in a timely manner; directs calls appropriately. Able to answer routine questions from patients concerning payments. Treats patients with respect, maintains confidentiality. Contacts patients and insurance companies to verify payment. Demonstrates the ability to assist patients and insurance companies with billing problems. Orders itemized bills for patients and insurance companies when requested. Prepares productivity summaries monthly. Prepares the unsigned encounter reports weekly Reconciles cash log with monthly bank statements Ensures batches are free from errors prior to submission to all insurance companies Demonstrates a good working relationship within the department and with other departments. Demonstrates the ability to be flexible and organized. Accepts other duties as assigned. Manages and operates equipment correctly and safely. Requirements Regulatory Requirements: High School Graduate or equivalent. A minimum of six months experience in bookkeeping/accounting. Knowledge of bookkeeping/accounting procedures. Language Skills: Ability to communicate in English, both verbally and in writing. Additional languages preferred. Skills: Basic computer knowledge. Ability to type _____ words per minute. Ability to operate office equipment safely and correctly. Physical Demands: For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care. Salary Description $16.45 - $19.00 hourly

Temp Accounts Receivable Admin Start: 3/24/2025 Pay: $20/ hour Duration: 6 months Responsible for invoice submittal, timely collection of outstanding accounts receivable balances. Also responsible for observing accounts to identify overdue payments, report collection activity, address customer queries, and develop repayment plans. Will work closely with Accounts Receivables Supervisor, Accounting team, and customers on a daily basis. Primary Duties & Responsibilities: Collect customer payments in accordance with payment due dates Monitor assigned customer accounts to identify unresolved debts and past due receivables Make collection calls in a professional manner while keeping and improving customer relations Facilitate timely payment of invoices by communicating to customers their outstanding balances Partner with both customer and internal departments to conduct research and resolve transaction discrepancies as well as held order situations Review on-hold/release decisions in a timely manner on customers' order that have been placed on hold and work with internal contacts/customers to resolve on-hold order situations Identify issues attributing to account delinquencies and discuss them with management team Develop effective repayment plans Follow up on payment commitments made by customers to ensure money is in transit Assist in reducing customer DSO (days sales outstanding) Identify and resolve payment discrepancies and answers customer inquiries as needed Perform all other duties assigned by Accounts Receivables Supervisor Research and implement effective collection techniques Identify, document and effectively communicate root causes of collection delays and/or billing errors Participate in and make contributions toward department's quality and sustainable continuous improvement efforts and projects Process drop shipment purchase receipts Initiate credit orders and re-bill transactions as needed to correct billing errors Submit invoices to customers in methods per their requirements and customer portal in a timely manner Utilize system reporting to confirm invoices are submitted within 24-72 hours of shipment of material Navigate several shared email inboxes Positional Requirements & Qualifications: Education & Experience High School diploma Oracle Experience helpful, but not required Strong working knowledge of Microsoft Excel Experience with Ariba web-portal or similar preferred 2+ years of commercial, business to business accounts receivable collection experience preferred Experience with D365 a plus