Collector Jobs in Albany, CA

Hayward, CA 94545 Schedule: Monday to Friday, 8:30 AM to 5:00 PM Pay: $21-$28/hr DOE Join Our Dynamic Team as a Medical Biller in Hayward, CA Staffing Network is excited to partner with a leading laboratory and medical billing company in search of meticulous and experienced Medical Billers to enhance their vibrant team based in Hayward, CA. This is an exceptional opportunity for professionals looking to advance their careers within a structured and innovative environment. Key Responsibilities: · Accurately format, prepare, and process reports and invoices alongside necessary documentation. · Conduct thorough verification of insurance billing information. · Utilize extensive experience in handling claims and demonstrate strong investigational skills. · Efficiently perform data entry and post charges across various billing platforms. · Prepare and dispatch reports and bills for both mail and electronic submissions. · Make necessary amendments to reports requiring updates. · Engage in processing claims, verifying insurance, and handling medical workers' compensation cases. Position Requirements: · Proven background in medical billing, with a preference for those with prior experience. · Familiarity with workers' compensation is advantageous. · A minimum of 2-3 years' experience in billing follow-ups. · Exceptional attention to detail. · Proficiency in navigating multiple insurance portals and interpreting Explanation of Benefits (EOB). · Self-motivated with the ability to initiate tasks and follow through to completion. · Maintain a positive attitude in a fast-paced environment. Employment Type: Full-time/ Long term Temp to Hire Bonus: · Eligible after conversion (6 months+) · $500-$1500/month after meeting department quotas

GREAT OPPORTUNITY FOR RECENT GRADS LOOKING TO ATTAIN EXPERIENCE IN UX RESEARCH! We are hiring a"data collection actors" to re-enact different retail scenarios for research purposes around the bay area. The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants. Schedule: about 10 hour shifts, 5 days a week (must be flexible to work any 5 days required). *The shift times, locations, and days of the week will vary depending on when we are able to book these retail spaces. Project Duration: Week of April 14th - May 31st (possible extentions) You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping. You will be asked to help unload camera equipment and Meals will be provided daily for lunch. You must be comfortable commuting to different worksite addresses daily within the bay area for the duration of the project. The position will require local travel around the bay area from san jose to san fran. 1 specific location per day. Required Skills & Experience Excellent communication and interpersonal skills. Proficiency in using phones and computers. Strong organizational skills and attention to detail. Ability to help set up camera equipment for the acting sessions. Drivers license and ability to commute to different worksite addresses daily within the bay area for the duration of the project. $20/hr to $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Arch Premier is looking for the next addition to our growing team! Our Entry Level Account Representative brings our national clients to a local level, making products and services more accessible to potential new customers. In this entry-level position, you will be interacting daily with customers face-to-face in local retail settings and are responsible for creating new accounts for the national brands we represent. You'll focus on new customer acquisition as well as maintaining existing accounts. This position is perfect for someone looking to get in on the ground floor of a marketing and sales team that represents some of the biggest companies in the world. THIS IS AN IN-PERSON POSITION ONLY! Local applicants encouraged to apply! Account Representative Responsibilities: Engage on a face-to-face level with potential new customers Acquire new customer accounts Resolve any issues that arise with current accounts Take customer information accurately Track daily and weekly sales goals Account Representative Requirements: Sales/customer service/marketing experience is a plus Student Mentality People Person Problem Solver Team player Account Representative Benefits: Weekly pay Paid training Growth opportunities Travel opportunities Hands-on mentorship in the business world If you want to develop a skill set that will elevate your business sense and advance your career, then APPLY TODAY!

________This is an example!________ PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job. Lever was founded ten years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We're building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale. We're extraordinarily proud of the company we've built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever's biggest competitive advantage and we'll continue investing in our “Leveroos” and people-first culture. Overview Reports to the Billing Supervisor and is responsible for entering charges, billing patients and insurance companies accurately to ensure maximum collection of payments. ResponsibilitiesAlso responsible for posting commercial and patient payments. Must be able to verify correct CPT and ICD-10 coding and data input from encounters.Answer patient questions about unpaid balances.Submit uncollected accounts to billing manager for collection proceedings.Identify incorrect patient demographic information and update so that patient statements can be mailed.Notify supervisor of any outstanding issues.Must have ability to operate standard office equipment including copier, printer, credit card, and adding machines. QualificationsTo be successful in this position, the billing coordinator will demonstrate the following:Strong working knowledge of ICD-9/ICD-10 and CPT codes/coding Strong working knowledge of the correct use of modifiers Strong knowledge of insurance payer rules and regulations Basic knowledge and understanding of medical terminology Ability to operate standard office equipment including copier, printer, credit card and adding machines Ability to follow oral and written instructions Ability to communicate to others in a courteous and professional manner including telephone communications Ability to communicate in an effectively in both verbal and written communication so that s/he is understood by other individuals Dermatology billing/coding experience preferred THE LEVER STORY Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have reached our Series D, raising more than $120 million. As the applicant tracking system of choice for Netflix, Atlassian, KPMG, and McGraw-Hill Education, and thousands more leading companies, Lever means you hire the best by hiring together. Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. California residents applying for positions at Lever can see our privacy policy here.

At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched 14 credit cards, including for Alibaba and Qatar Airways. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products. We value curiosity, humility, and intensity - we move fast and take ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $90M in equity funding from top venture capital firms and angels. - We're looking for someone to lead our collections efforts as we scale our consumer credit card programs. Here's what you'll be expected to do: Develop and Implement Collections Strategies- Design end-to-end collections frameworks that leverage behavioral insights and advanced analytics- Orchestrate the evolution from reactive collections to proactive customer engagement models- Develop sophisticated segmentation methodologies that align intervention strategies with customer journey touchpoints Build and Scale In-House Collections Capabilities- Build our in-house collections infrastructure from foundation to scale, including talent acquisition, technology implementation, and process optimization- Establish comprehensive performance management frameworks for third-party agency relationships- Create seamless integration between internal and external collections capabilities Leverage Technology and AnalyticsImplement predictive modeling to identify pre-delinquency signals and optimize intervention timing Deploy machine learning solutions that personalize outreach strategies based on customer communication preferences Design real-time performance dashboards that enable agile strategy refinement Optimize Collection Rates- Develop omnichannel engagement strategies that transform collections interactions into relationship-building opportunities- Create narrative frameworks that encourage collaborative problem-solving rather than confrontational collections approaches- Design friction-reducing payment pathways that maximize both recovery rates and customer retention Ensure Regulatory Compliance- Architect robust compliance monitoring systems that ensure adherence to evolving regulatory requirements including:- Fair Debt Collection Practices Act (FDCPA) communication and disclosure protocols- Consumer Financial Protection Bureau (CFPB) Regulation F timing and contact frequency limitations- Telephone Consumer Protection Act (TCPA) consent management for automated communications- Fair Credit Reporting Act (FCRA) reporting accuracy standards- Regulation V dispute resolution timelines and documentation requirements- Develop training programs that embed compliance consciousness throughout collections operations Create documentation frameworks that demonstrate regulatory diligence Requirements 6+ years progressive leadership in consumer credit collections, with demonstrable success optimizing recovery metrics while maintaining customer relationships Proven track record building collections operations from conceptual design to scaled implementation Exceptional analytical capabilities, including proficiency with advanced data visualization tools and statistical analysis Demonstrated expertise managing external agency partnerships, including contract negotiation and performance optimization In-depth understanding of regulatory frameworks governing collections activities, particularly in consumer financial services Experience implementing technology solutions that enhance collections efficiency and effectiveness $140,000 - $185,000 a year Plus, equity and benefits. Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location. Benefits We're headquartered in San Francisco, CA, with a beautiful office in the Mission District. We're proud to offer our team excellent benefits: 💸 Meaningful Start-up equity🏥 100% health, vision & dental primary coverage ➕ 75% health, vision & dental dependent coverage🍱 Catered lunches🚎 $250/month Commuter benefit👶 Parental leave✈️ Team building events & happy hours🌴 Flexible PTO with a minimum of 15 days off per year🖥️ Apple equipment💸 401k plan - Cardless employees are required to be fully vaccinated and boosted against COVID-19, and to provide proof of vaccination prior to their first day. Cardless is an equal opportunity employer, and we value a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other applicable legally protected characteristics.

Since its founding in 2015, 1X has been at the forefront of developing advanced humanoid robots designed for household use. Our mission is to create an abundant supply of labor via safe, intelligent humanoids. We strive for excellence in all we do, solving some of the hardest problems in robotics with the world's most talented individuals. Every part of our robots is designed and produced in-house-from motor coils to AI-reflecting our vertically integrated approach. At 1X, you'll own real projects, be recognized for your achievements, and rewarded based on merit. As we scale from research and development to full-scale manufacturing, we are looking for a Data Collection Lead to lead a large-scale operation for gathering, labeling, and validating the data that fuels our cutting-edge robotics technology. This role oversees the planning and execution of large-scale data collection operations, ensuring the data is of the highest quality and diversity. This includes managing data collected through Virtual Reality (VR) and other input methods, as well as overseeing the processes for data labeling and validation. The role requires an individual with proven experience in running people-intensive operations at scale, combined with an understanding of technology. Additionally, this role will ensure that operators are prepared to provide exceptional service to customers once Neo robots are deployed in homes. RESPONSIBILITIES * Design and lead large-scale data collection operations, ensuring data diversity, quality, and relevance for training and validating robotics systems. * Manage data collection using VR and other input methods, driving operational efficiency and innovation in data capture techniques. * Oversee data labeling and validation workflows, ensuring accuracy and consistency across all datasets. * Build and manage a large, distributed team of operators, providing training, resources, and support to maintain high performance. * Develop and enforce standards for data quality, ensuring collected data meets stringent criteria for machine learning and robotics applications. * Plan and scale operations to meet the growing data requirements of the organization, balancing resources, timelines, and output quality. * Collaborate with engineering and AI teams to align data collection and labeling operations with technical needs and research objectives. * Establish robust feedback loops to continuously improve data collection processes based on insights from engineering and validation teams. * Develop metrics to measure the success of data collection, labeling, and validation efforts, using these insights to optimize processes. * Prepare and transition the operator workforce to support end-customer services as Neo robots are deployed, ensuring seamless service delivery. * Leverage technology to automate and enhance workflows, reducing manual effort and increasing the scalability of data collection and labeling operations.

Title: Medical Billing Manager Reports to: Chief Financial Officer (CFO) Status: Full-Time Pay: $65,000 - $70,000.00/year Our Mission and Vision The Brighter Beginnings mission to “support healthy births and successful development of children by partnering with parents and helping to build strong communities“, gains its strength and aspiration from our core belief and vision that, “Every family matters, and every child deserves a happy, healthy future.” Our History Brighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in under-resourced neighborhoods since 1984 when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Brighter Beginnings has grown into a respected and well-connected organization with locations in Oakland, Richmond, Bay Point, and Antioch. We have a multi-cultural, bi-lingual staff of passionate and committed family-service professionals; in fact, many of our staff came to this work because of the challenges they faced in their own families. Position Summary Brighter Beginnings Family Health Clinics is seeking a Billing Manager. The Billing Manager is responsible for planning, oversight and coordinating Brighter Beginnings Family Health Clinic's reimbursement strategy as well as fostering collaborative interdepartmental relationships and system maintenance. The Manager oversees revenue cycle operations by providing guidance and support to the staff supporting, including but not limited to eligibility & enrollment, billing, collections and financial planning for patients. This position requires the ability to analyze & present data in a clear and concise manner and works closely with the CFO to achieve metrics toward becoming a best-in-class health center. Responsibilities Manages and oversees Patient Financial Services functions. Develops and maintains department budget. Identifies and collaborates with executive leadership to facilitate and maintain internal and external reporting requirements. Identifies, implements, and monitors Key Performance Indicators (KPI's). Collaborates with clinical operations and others, as appropriate, to reduce preventable operational errors, minimize denials, and improve the patient experience. Collaborate with clinical operations and finance to safeguard the security of cash payments and collection of patient accounts. Reviews, approves and communicates department related expenses and patient & insurance refunds. Ensures the activities of the billing operations are conducted in a manner that is consistent with the overall department protocol and are in compliance with federal, state and payor regulations, guidelines, and requirements in an effort to prevent and identify Fraud & Abuse. Reviews and interprets operational data to assess the need for procedural revisions and enhancements related to such. Analyzes data trends affecting charges, coding, collection, accounts receivable and write-offs and takes appropriate action. Participates in organizational strategic planning activities to ensure the delivery of comprehensive and coordinated health services; serves on committees and task forces to address specific issues and represent the department. Attends educational meetings & conferences to remain current pertaining to federal, state, and other trusted sources as it applies to Revenue Cycle (specifically FQHCs). Develops, maintains, and enforces departmental policies, procedure, and work practices to ensure maximum accuracy of patient demographic, financial and insurance data. Assures maximization of revenue, accuracy of PHI, billing system integrity, signature authority, codes, and insurance status within the framework of what is legal and in compliance with federal, state, and other rules & regulations. Works with Finance to assure accurate and timely recording & reconciliation of patient revenue and collections. Formulates systematic retention, protection, transfer, and disposal of billing records. Oversee the Enrollment Specialists and other administrative staff as needed. Coordinates with the IT department and software vendors to monitor and ensure the integrity of the data within the practice management system as well as facilitates timely maintenance for upgrades or changes. Manages the EPM (Practice Management) side of the Billing systems. Works on process improvement of billing functions using resource sharing and input from sister network FQHCs. Other duties as assigned. Qualifications Ability to effectively supervise staff, encourage and nurture development and growth, to build a strong and productive team. Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change. Strong ability to work independently and make sound judgments within established guidelines; establish and maintain effective working relationships with staff, clinical providers, managers and external agencies and/or organizations. Ability to effectively present information to others, including other employees, community partners and vendors. Excellent interpersonal, verbal, and written skills. Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins. Requirements Certified Coder Three to Five years of experience with essential duties above. Current knowledge of FQHC/medical office practices, procedures and billing program and Compliance and Fraud & Abuse rules as related to billing and collecting with Federal, State, and third-party payers. Three to five years of supervisory experience. Proficient in Microsoft Office - Word, Excel, Outlook. Preferences Community Healthcare experience Experience with E-ClinicalWorks (eCW), Dentrix. Bachelor's Degree in related field or equivalent combination of education and/or experience preferred, but not required. Benefits We are proud to offer competitive wages and benefits to our employees. Please feel free to inquire during the interview process. As a summary, we offer: 100% employer-paid health, dental, vision, li

It is exciting times within our company as we are currently experiencing a period of rapid growth and expansion. We are looking for an experienced data entry clerk with a focus on on- time delivery, heavy has room for growth within the company. Must be comfortable with electric instrumentation and calibration This is a fantastic opportunity for the candidate who is very motivated, hardworking, articulate, and organized. This position will be highly visible in the organization and will partner directly with company principles, and work closely with various team members throughout the company on a daily basis. Qualifications include: Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable. Must have experience working in a small office environment. Clean driving record. Must pay close attention to detail Ability to read purchase orders, invoices and sales orders Able to pass a drug screen and criminal background check Documentation of eligibility to work legally in the US required Full Time Position With benefits Email Resumes Only...

Hours: Full-time Why You Will Be Excited About This Role At Western Diagnostic Pathology (a part of Healius), we all have one thing in common, we are passionate about making a difference to the health of Australians. As a Pathology Collector, you will be at the forefront of this. You will be the friendly face behind the first hello, the warm welcome that will create a lasting impression, and the caring assurance to let our customers know that they are in good hands. You will be able to do what you do best - provide quality patient care - with the support and resources provided, whilst also building strong connections and being integral to the local communities you work in. You will be a part of something pretty special as you join our network of passionate pathology collectors and our mission to be the best pathology provider in Australia. Why You Will Like Working Here There are some exciting things happening at Western Diagnostic Pathology and the wider Healius business as we transform the way we work. As a Pathology Collector, we offer a range of different roles to work around you - full time, part time and casual, available across local clinics, meaning a short commute to work and more time spent with your loved ones. You will be supported and given the resources to thrive in your job, this means regular check ins from your manager and ongoing support. You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our collectors have worked with us for 5+, 10+ and even 20+ years!). Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas, including ongoing education and support to attain this. Work close to home in any one of the below clinics: (if the suburbs above aren't what you are looking for please look at our other roles available). A Bit About Us Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions. What You Will Be Doing As a Pathology Collector (Phlebotomist), you will be collecting blood & coordinating specimen samples from patients, using your empathy and drive to deliver great customer service and quality healthcare. Your key responsibilities will include: * Collecting samples (blood and non-blood) with care and attention * Keeping meticulous records for every patient and sample * Delivering documentation within strict turnaround times * Preparing and packaging specimens for transport and testing * Liaising with a range of different people including customers, clinic staff and couriers What Type of Person Will Be Successful To be successful in this role, you will be an experienced Pathology Collector, or will have gained a Cert III and looking to embark on your Pathology Collection career! You could also be a Registered Nurse looking to swap the weekend & overnight work for regular daytime shifts. No experience in Pathology Collection but have a customer service focus & a background in healthcare? We can support you to grow a rewarding career as a Pathology Collector by providing you with fully paid training and mentoring. Bring the right attitude and interest and we will bring the rest. These are the type of attributes & skills you would possess: * A demonstrated experience and knowledge in Phlebotomy/ Certificate III in Pathology Collection or a healthcare background * Excellent customer service and communication skills, with a high level of empathy * You are organised, with strong time management and attention to detail * You are able to work autonomously, sometimes working independently in a solo clinic * You hold a valid Driver's license and have flexibility to travel to multiple clinics * You hold a working with Children's Check or be willing to obtain one * You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work Vaccination Requirements * Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role * Other vaccinations based on location may be required / setting . Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres across Australia at a subsidised rate * Corporate health insurance discounts, banking benefits and novated leasing consultations * An e-learning platform with access to a library of courses and learning paths * An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches Our Commitment to Diversity And Inclusion Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email *******************.au. See more of our jobs at ********************** and follow us on LinkedIn. Healius is committed to responding to every applicant.

Full-time Description First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States. We are actively looking for a Customer Service to join our team! If you thrive in a fast-paced environment and have the drive and passion to succeed, come join our winning Team! This position offers a base salary starting between $17.00 and $22.00 per hour. This is a full-time, Monday through Friday position. What you'll be doing - The Role: Processes a high volume of incoming calls and emails, including customer orders submitted by telephone, email, and fax. Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less. Processes and applies payments to customer accounts Communicates sales leads to appropriate branch personnel. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Life insurance Paid time off Requirements What you'll bring - The Person: High school diploma or equivalent Past experience preferred

Drug and Alcohol Collector | Collection Services This position is responsible for collecting samples such as urine, hair follicle, breath alcohol, and oral fluid in a professional and confidential manner. The Collector will facilitate the collection, processing, handling, and shipping of all samples. Collectors will be required to conduct observed and/or supervised specimen collections and ensuring compliance with federal and state regulations, maintaining accurate records and providing exceptional service to clients. Located in Fremont, CA - flexible shifts available ESSENTIAL FUNCTIONS RESPONSIBILITIES * Conduct urine, breath, oral, hair and saliva collections according to established protocols, ensuring the integrity and security of samples. * Maintains accurate records of all tests conducted, including chain of custody forms and results. * Provide clear instructions to donors regarding the testing process, addressing any concerns or questions they may have. * Ensure all testing procedures comply with DOT regulations and client policies. * Monitor and maintain testing equipment and supplies to sure they are in good working order. * Assist in training new collectors on proper testing procedures and protocols. * Communicate test results to the appropriate personnel while maintaining confidentiality. * Foster a positive environment for donors and clients, ensuring a respectful and supportive atmosphere. * Other duties as assigned by leader. REQUIRED QUALIFICATIONS AND SKILLS * Experience: * High School Diploma and minimum of 1+ year(s) of industry experience * Computer Skills: * High-level knowledge of business-related computer skills (Microsoft Office Suite, Adobe Acrobat/PDFs) * Other: * Broad understanding of strategic planning and production outcome * Soft Skills Required: * Communication - Ability to communicate effectively, clearly, and concisely with others * Organized - Ability to prioritize tasks effectively to ensure smooth collection operations. * Detail-Oriented - Ensure compliance with testing protocols and maintain accurate records * Low Ego - Ability to admit one's mistakes and be open and willing to hear constructive feedback * Self-Confident - The trait of being comfortable in making decisions for oneself. * Relational - Excellent interpersonal skills and ability to work with multiple cross-functional groups both internal and external. Ability to foster a cooperative team environment and build trust and rapport with clients and staff. * Work Environment: * Maintain confidentiality in accordance with government, organization, and department policies * Demonstrate reliability in supporting TEAM attendance standards as attendance and punctuality are key to the success of all * Utilization of standard office equipment such as computers, phones, various software platforms, and other technology * You must be able to sit for long periods of time * This job operates primarily in a clerical setting in Fremont, CA. * Travel 0% COMPANY CORE VALUES * Collaborate: Do great things together! * Innovate: Champion new ideas and embrace change! * Serve: Serve each other, our clients and community! * Celebrate: Work hard, play hard! Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. EOE.

Job Details Sonoma Store - Sonoma, CA Seasonal $18.02 - $20.36 HourlyDescription At Friedman's Home Improvement, we strive to deliver the Human Side of Home Improvement. We are Born to Connect, Lead, Grow, Serve and Care; we are Friedman's. Our dynamic Company is looking for customer service-oriented Team Members to join our Front End team. Essential Duties and Responsibilities: Service customers at Point-of-Sale (POS) register or refund counter in an expeditious, accurate and professional manner. Maintain company's cash accountability standards per established policies and procedures. Makes change, tenders checks and issues receipts or tickets to customers. Reads and records totals shown on cash register tape and verifies against cash on hand. Responsible for keeping POS area clean and fully stacked with supplies to service the customer. Gives cash refunds or issues credit to customers for returned merchandise. Operates cash register by scanning the product to record price, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen. Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments. Demonstrate flexibility by assisting in stocking and other functions on the store sales floor. Follows instructions, responds to management direction, takes responsibility for own actions, completes tasks on time or notifies appropriate person with an alternate plan. Responsible to know and follow company standard operating policies when accepting checks, credit cards and charge accounts. Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality, applies feedback to improve performance and monitors work to ensure quality. Meets productivity standards, completes work in timely manner, strives to increase productivity; works efficiently and quickly. Additional duties as assigned by Manager Education and/or Experience: High school diploma or general education degree (GED) Computer Skills: To perform this job successfully, an individual should have basic computer knowledge. Must have the ability to learn and utilize point-of-sale software. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, or crouch. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate. What's in Friedman's toolbox for Team Members: Employee discount on all merchandise Store bonus eligibility Team Member of the Quarter opportunities Tuition reimbursement to further career path 401(k) match up to 3% and 50 cents on the dollar for any amount greater than 3% up to 5% This is a non-exempt position. Shifts are available in a multitude of full-time and part-time schedules according to a retail schedule of Sunday - Saturday, between 6:00am-9:00pm to meet business needs. Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.

Job Details Laurel AMPM - Oakley, CA Part Time $18.50 - $18.50 Base+Commission/month Any RetailDescription Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. Maintain a clean and safe facility. Pay: $18.50/hr plus bi weekly commission Qualifications POSSIBLE ESSENTIAL FUNCTIONS: Greet customer with a smile, eye contact, and hello. Build customer loyalty Up sell and meet customers needs End customer transaction with a "thank you, come again" Responds to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual. Clean facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards. Collect payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling. Interacts positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment. Communicate effectively and positively both face to face and using the phone. Understand written and oral instructions. Prepares fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes. Must adhere to company standards regarding sanitation, refrigeration and cooking; Responsible for all cash, merchandising and equipment at the facility during assigned shift. As necessary, instructs customers how to use self-serve equipment. Prepares required reports to account for all funds and products sold at the facility during assigned shift. Takes-inventory of items, counts ·money and balances reports in accordance with Company policy. Operates and maintains facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment. Stock all shelves, including walk-ins, with merchandise. Maintain time record each week to accurately indicate the hours personally worked. Maintains assigned "PRIDE" areas. Scope: Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service. Working Conditions: Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc. Physical requirements: Must have the ability to lift at least 25 pounds. Must be able to work outside during all seasons (summer heat, winter cold and rain) Must be able to work in a fast paced environment while maintaining a high energy level. #INDCW

Pay Rate: $33.73-$37.68 Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility, and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management. Job Summary The Senior Collections Specialist is responsible for reviewing company accounts to determine the best way to approach clients, then executing plans for bringing in the maximum amount of revenue possible. This position communicates regularly with customers and other internal departments or branches and requires a high level of diplomacy and confidentiality. This position reports directly to the Sr. Collections Manager. Key Responsibilities Core responsibilities for the position are as follows: Analyze and review customer accounts to identify complex collection cases and determine the best approach for resolution. Perform high-level collection calls and follow-ups, utilizing advanced negotiation techniques to secure payments. Lead dispute resolution efforts for escalated cases and establish customized payment schedules where necessary. Oversee and ensure the accuracy, efficiency, and timely posting of payments for complex accounts. Monitor and manage all collection activities, ensuring that bad debt is minimized, and DSO targets are met consistently. Develop and implement advanced collection strategies that align with company goals and drive departmental success. Provide mentorship and support to the collections team, assisting with difficult cases and sharing best practices. Coordinate and communicate with external agencies for the collection of bad debt write-offs and legal proceedings. Perform audits of collections documents to ensure proper storage, compliance, and documentation practices are followed. Partner with other departments to align collection efforts with overall customer service and retention strategies. Assist in supervising the collections team, providing guidance, and ensuring that collection metrics and KPIs are met. Lead special collection projects and strategic initiatives as directed by the Sr. Collections Manager. Identify and proactively suggest improvements to collection processes and policies. Act as a resource for complex client inquiries and escalations, ensuring issues are addressed with diplomacy and accuracy. Maintain and update critical financial reports and spreadsheets, ensuring data accuracy. Keep the Sr. Collections Manager informed of all significant developments in complex collection cases. Perform confidential administrative tasks, special projects, and in-depth account research upon request. Maintain the confidentiality of proprietary and sensitive business information. Experience/Requirements The position of Sr. Collections Specialist requires the following: Bachelor's degree in business, accounting, or a related field, or equivalent work experience. Minimum of 5 years of experience in collections, preferably in a mid-size or larger company. Work experience in a similar role within a restoration or construction environment is preferred. Strong expertise in billing and collection processes, with a proven track record of handling complex cases. Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders. Comprehensive knowledge of laws and regulations related to debt collection. Proficiency in accounting software and MS Office (Outlook, Excel). Demonstrated ability to analyze information, solve problems, and develop effective collection strategies. Experience in supervising or mentoring team members is preferred. Ability to manage multiple high-priority tasks in a fast-paced environment. High attention to detail with a track record of accuracy and process improvement. Service-oriented mindset with exceptional customer service skills (tact, diplomacy, assertiveness). Working Conditions Prolonged periods of sitting. Frequent hand motions and computer use. Lifting to 10 lbs. Occasionally extended work hours. Occasional squatting, twisting, reaching, pulling, and bending.

Job Details LIVERMORE, CA Admin - ClericalDescription About the Job As a Collections Representative, you will play a crucial role in managing and recovering outstanding debts. Your responsibilities include tracking overdue accounts, engaging with customers to resolve payment issues, and implementing effective recovery strategies. You will investigate and resolve discrepancies in financial records, negotiate payment plans, and ensure compliance with debt collection regulations. Additionally, you will maintain up-to-date account statuses, alert superiors about problematic accounts, and prepare reports on collection activities. This role requires excellent communication and negotiation skills, strong problem-solving abilities, and a keen attention to detail. Key Responsibilities: • Track and monitor accounts to identify outstanding debts. • Reach out to customers via phone, email or in-person meetings to discuss outstanding payments. • Develop and implement effective recovery solutions based on individual customer situations. • Investigate and resolve discrepancies in financial entries, documents, and reports. • Negotiate payoff deadlines or payment plans. • Handle questions or complaints, investigate and resolve discrepancies. • Update account status and database regularly. • Alert superiors of debtors unwilling or unable to pay when necessary. • Adhere to all rules and regulations pertaining to debt collection. • Prepare and present reports on collection activity and receivables. Why Join Us: • Competitive salary and benefits package • Opportunity for career growth and development • Hands-on experience in a dynamic and supportive work environment • Be part of a company committed to environmental sustainability and innovation At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions; Apply Today! Disclaimer: This may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions. Ironclad Environmental Solutions is veteran-friendly. If you have military experience, we'd love to hear from you! Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer Qualifications Job Qualifications: • High school diploma or equivalent required, bachelor's degree in Business, Finance, or related field preferred. • Previous experience in collections, customer service, or a related role. • Solid understanding of billing procedures and collection techniques (e.g., skip tracing). • Knowledge of relevant legal and regulatory requirements. • Excellent communication and negotiation skills, both verbal and written. • Must be a strong problem solver with good analytical skills. • High level of accuracy and attention to detail.

Collections Specialist (Redwood City, CA) * This position is 100% onsite at HQ in Redwood City, CA for the first 90 days, then work hybrid schedule thereafter * To learn all phases of collection operations including the execution of appropriate collection procedures on all delinquent loans and VISA accounts. Why Provident? Provident Credit Union was established in 1950 and we rank among the top 10% of credit unions in the US. We believe having a culture that is accepting, supportive, diverse, and inclusive makes us all better. Provident has been a Bay Area "Top Workplace" since 2017, and our employees rank us on Glassdoor as one of the best credit unions in the nation. Our values are: * Listen * Get Better * Do What's Right Essential Functions: * Develop the skills necessary to take appropriate collection action by telephone and via mail on delinquent accounts, maintaining consistent follow-up technique(s) to ensure prompt recovery of Credit Union funds. * Develop the ability to ascertain the cause of individual delinquencies and be able to work with the member to develop an achievable funds recovery plan. To determine the cause of delinquency and work with the member (account holder) to formulate an effective repayment plan. * Develop an understanding of Credit Union account transactions and the member requests necessary to write clear and concise audit requests providing sufficient documentation to establish the reason for the audit request. * Become proficient in the recognition of and properly complete loan maintenance documents. * Develop and maintain a thorough working knowledge of credit and collection rules and regulations, small claims procedures, repossessions, and bankruptcy requirements. * Develop the skills to utilize the CRT and FDR terminal to perform inquiry or input transactions and to obtain necessary account information. * Understand the concept and implications of the Provident "Brand", and employ the principle of the Collections Department's sub-brand on a daily basis, as follows: P ROTECT THE CREDIT UNION R ESPECT THE MEMBER O FFER SOLUTIONS V ALUE THE TEAM I NITIATE CHANGE D O WHATEVER IT TAKES E DUCATE THE MEMBER N EGOTIATE IN GOOD FAITH T AKE RESPONSIBILITY * Performs other duties as assigned. * Excellent listening and speaking skills. * Excellent written communication skills. * Complete required BSA & OFAC training annually. * Understand and adhere to BSA and OFAC policy and procedures. Qualifications Education/Work Experience/Skills/Abilities: * High school degree or equivalent work experience * 2+ year of experience in working in a financial institution, preferably with background in consumer lending or collections. * Demonstrated expertise in using PC, Word, Excel, Windows, and e-mail. * Demonstrated excellence in mathematical and organizational skills. * Demonstrated ability and willingness to provide outstanding service to every member and every other staff member. Benefits you will enjoy: * Quality medical, dental and vision care coverage * 401(k) retirement plan with up to 150% matching employer contributions * Strong commitment to investing in your career and educational advancement by offering up to 100% Tuition reimbursement for approved courses. * Annual discretionary bonus * Generous paid time off and paid holidays * Flexible spending accounts * Employee Referral Bonus * Short and long-term disability coverage * Life and AD&D insurance * Provident membership * Rate discount on home and auto loans. * In-house training * Opportunity to use company owned condo in Maui and Lake Tahoe Compensation: Pay Grade is A3. This position is eligible for our twice a year discretionary bonus. Targeted Base Pay: $21.00 - $27.00 Provident is an Equal Opportunity Employer We are a winner of the Bay Area News Group Top Work Place in 2018 - 2024. Check us out on Glassdoor

Join our team in an exciting collections and data entry role! We're looking for a tech-savvy professional who can hit the ground running at our Fairfield location. This is an immediate two week long assignment. What You'll Do: Manage collections processes Perform accurate data entry Use our specialized software systems Communicate with clients regarding accounts What You Need: System savvy mindset with ability to quickly learn new software Strong keyboarding skills (assessment required) Collections and/or data entry experience Availability to start on-site within the next week Application Process: Qualified candidates will need to complete a keyboarding assessment as part of the interview process.

GREAT OPPORTUNITY FOR RECENT GRADS LOOKING TO ATTAIN EXPERIENCE IN UX RESEARCH! We are hiring a"data collection actors" to re-enact different retail scenarios for research purposes around the bay area. The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants. Schedule: about 10 hour shifts, 5 days a week (must be flexible to work any 5 days required). *The shift times, locations, and days of the week will vary depending on when we are able to book these retail spaces. Project Duration: Week of April 14th - May 31st (possible extentions) You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping. You will be asked to help unload camera equipment and Meals will be provided daily for lunch. You must be comfortable commuting to different worksite addresses daily within the bay area for the duration of the project. The position will require local travel around the bay area from san jose to san fran. 1 specific location per day. Required Skills & Experience Excellent communication and interpersonal skills. Proficiency in using phones and computers. Strong organizational skills and attention to detail. Ability to help set up camera equipment for the acting sessions. Drivers license and ability to commute to different worksite addresses daily within the bay area for the duration of the project. $20/hr to $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: Medical Billing Manager Reports to: Chief Financial Officer (CFO) Status: Full-Time Pay: $65,000 - $70,000.00/year Our Mission and Vision The Brighter Beginnings mission to "support healthy births and successful development of children by partnering with parents and helping to build strong communities", gains its strength and aspiration from our core belief and vision that, "Every family matters, and every child deserves a happy, healthy future." Our History Brighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in under-resourced neighborhoods since 1984 when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Brighter Beginnings has grown into a respected and well-connected organization with locations in Oakland, Richmond, Bay Point, and Antioch. We have a multi-cultural, bi-lingual staff of passionate and committed family-service professionals; in fact, many of our staff came to this work because of the challenges they faced in their own families. Position Summary Brighter Beginnings Family Health Clinics is seeking a Billing Manager. The Billing Manager is responsible for planning, oversight and coordinating Brighter Beginnings Family Health Clinic's reimbursement strategy as well as fostering collaborative interdepartmental relationships and system maintenance. The Manager oversees revenue cycle operations by providing guidance and support to the staff supporting, including but not limited to eligibility & enrollment, billing, collections and financial planning for patients. This position requires the ability to analyze & present data in a clear and concise manner and works closely with the CFO to achieve metrics toward becoming a best-in-class health center. Responsibilities * Manages and oversees Patient Financial Services functions. * Develops and maintains department budget. * Identifies and collaborates with executive leadership to facilitate and maintain internal and external reporting requirements. * Identifies, implements, and monitors Key Performance Indicators (KPI's). * Collaborates with clinical operations and others, as appropriate, to reduce preventable operational errors, minimize denials, and improve the patient experience. * Collaborate with clinical operations and finance to safeguard the security of cash payments and collection of patient accounts. * Reviews, approves and communicates department related expenses and patient & insurance refunds. * Ensures the activities of the billing operations are conducted in a manner that is consistent with the overall department protocol and are in compliance with federal, state and payor regulations, guidelines, and requirements in an effort to prevent and identify Fraud & Abuse. Reviews and interprets operational data to assess the need for procedural revisions and enhancements related to such. * Analyzes data trends affecting charges, coding, collection, accounts receivable and write-offs and takes appropriate action. * Participates in organizational strategic planning activities to ensure the delivery of comprehensive and coordinated health services; serves on committees and task forces to address specific issues and represent the department. * Attends educational meetings & conferences to remain current pertaining to federal, state, and other trusted sources as it applies to Revenue Cycle (specifically FQHCs). * Develops, maintains, and enforces departmental policies, procedure, and work practices to ensure maximum accuracy of patient demographic, financial and insurance data. * Assures maximization of revenue, accuracy of PHI, billing system integrity, signature authority, codes, and insurance status within the framework of what is legal and in compliance with federal, state, and other rules & regulations. * Works with Finance to assure accurate and timely recording & reconciliation of patient revenue and collections. * Formulates systematic retention, protection, transfer, and disposal of billing records. * Oversee the Enrollment Specialists and other administrative staff as needed. * Coordinates with the IT department and software vendors to monitor and ensure the integrity of the data within the practice management system as well as facilitates timely maintenance for upgrades or changes. Manages the EPM (Practice Management) side of the Billing systems. * Works on process improvement of billing functions using resource sharing and input from sister network FQHCs. * Other duties as assigned. Qualifications * Ability to effectively supervise staff, encourage and nurture development and growth, to build a strong and productive team. * Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change. * Strong ability to work independently and make sound judgments within established guidelines; establish and maintain effective working relationships with staff, clinical providers, managers and external agencies and/or organizations. * Ability to effectively present information to others, including other employees, community partners and vendors. * Excellent interpersonal, verbal, and written skills. * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins. Requirements * Certified Coder * Three to Five years of experience with essential duties above. * Current knowledge of FQHC/medical office practices, procedures and billing program and Compliance and Fraud & Abuse rules as related to billing and collecting with Federal, State, and third-party payers. * Three to five years of supervisory experience. * Proficient in Microsoft Office - Word, Excel, Outlook. Preferences * Community Healthcare experience * Experience with E-ClinicalWorks (eCW), Dentrix. * Bachelor's Degree in related field or equivalent combination of education and/or experience preferred, but not required. Benefits We are proud to offer competitive wages and benefits to our employees. Please feel free to inquire during the interview process. As a summary, we offer: * 100% employer-paid health, dental, vision, life and disability insurance! * Competitive wages and friendly environment * Two weeks of vacation (increase after 1 year of employment) * 13 paid holidays * Sick leave accrual * Optional employee-paid dependent health coverage * 403b retirement account with matching * Flexible Spending Account (FSA) * Employee Assistant Program (EAP)