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  • Telephonic Client Retention Manager

    Lexisnexis 4.4company rating

    Remote Client Manager Job

    Telephonic Client Manager Do you enjoy building solid customer relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About the Role As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention. Responsibilities *Initiating and answering inbound and outbound sales contact directly with prospective/existing customers *Achieving and exceeding where possible your monthly sales and KPI target *Accepting orders, closing sales, and maintaining customer records on CRM * Recording sales prospecting activity in computer-based tracking systems * Working with moderately complex territory assigned accounts, products, services, sales or account management processes * Contacting clients with moderate authority and opportunity to set and negotiate service terms * Continuing to build knowledge of business and the market or account needs Requirements * Be able to adapt information and style to the audience * Be able to develop competence by performing structured work assignments * Have general understanding of sales methodology and a proven track record in achieving sales quotas * Have a Bachelor's or equivalent experience * Be able to apply broad knowledge of products and solutions. * Display excellent experience in telesales and selling subscription product Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees Working with Us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Comprehensive, multi-carrier health plan benefits - Disability insurance - Dependent care and commuter spending accounts - Life and accident insurance - Retirement benefits (salary investment plan/employer stock purchase plan) - Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
    $106k-143k yearly est. 6d ago
  • Director of Client Services

    G2O 3.7company rating

    Client Manager Job In Columbus, OH

    Director, Client Service - Financial Services We're passionate about designing and delivering transformative digital experiences for our clients and their customers. But what's most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes - and that's where you come in. Position overview The Director, Client Service is responsible for the day-to-day management of the client relationship. Acts as the primary contact and advisor to the client and project delivery teams. The Director, Client Service establishes deep knowledge of key clients and their industry, becoming a strategic partner. With client trust, a successful candidate listens and advises clients on solutions that will help move their business forward. This role will also be responsible for the retention and growth of assigned client accounts through exceptional customer service and ability to deliver against defined project objectives. Managing client-related efforts Focuses on value realization for clients, alignment of efforts to customer strategy and overall G2O success across multiple engagements. Elevates G2O to a position as trusted advisor. · Serves as main point of contact for key clients with large or multiple efforts in place · Oversees day-to-day management of client projects - works with delivery teams to ensure on-time, on-strategy and on budget delivery · Serves as an escalation point to remove obstacles from project teams · Anticipates needs and earns respect as trusted advisor and strategic partner · Understands client's industry and challenges - works to provide ongoing value-added strategies and POV with the lens toward client partnership · Serves as champion to pull integrated activities together for moving the client's business through road mapping, development, and launch · Develops and grows client relationships across key stakeholders · Builds budgets and ensures compliance of records integrity and agency policy guidelines · Manages multiple large projects within a common account or multiple clients · Works with project manager and team to monitor, manage and provide frequent status updates on all activities, in addition to a monthly account report · Works with line of business leader and operations leader to manage overall account revenue projections and project profitability · Anticipates and resolves potential problems/issues and pulls in appropriate resources to solve those issues · Works with the Business Development team, Line of Business leadership team and other domain leads to develop proposals, cost estimates, statements of work, etc. Enabling expansion and growth Seeks depth in understanding of customer growth strategies; offers insights to support customer growth. Helps inform customer strategy and proactively position G2O based on strengths and ability to execute. · Maximize value for client for direct and indirect resources supplied by G2O · Works with internal SMEs to develop and craft growth strategies, concepts and blueprints for client growth · Monitors account analytics and project performance via metrics · Advocates the client's point of view in internal meetings and balance that with the needs of the internal team · Cultivates strong client relationships that result in organic growth and repeat business · Works with delivery team to ensure on-time, on-budget completion of all group projects and the reporting of budget status to clients where necessary Team Leadership and Leadership Qualities Provides G2O team on assignment with knowledge and skills about client to excel and win; collaborates with delivery teams on unified delivery and continuous improvement opportunities. · Builds a cohesive team across agency partners, departments, disciplines, and agency offices where relevant · Provides feedback as received/appropriate to G2O teams · Collaborates with solution directors on team performance and feedback · Guides team regarding nuances of client needs and challenges to avoid conflicts · Understands client contracts, budget trackers, statements of work (SOW), etc. to ensure G2O complies and delivers upon agreements and obligations Industry and Domain Leadership Provides relevant thought leadership to clients and becomes an expert about the client and their industry. · Understands market trends in clients' industries · Connects clients with externally relevant thought leaders · Goes beyond solution partner, and works to become a knowledgeable industry resource and strategic partner Customer Positioning\Leading the Client Have courageous conversations with clients that force introspection and thought. When appropriate make improvement suggestions. · Develops an aspirational vision for client(s) and manages them up a maturity curve · Understands clients pain points, anticipates client's business needs and manages client to “ideal” from a G2O perspective · Challenges the client to establish a culture of overall improvement with open and honest two-way dialogue and feedback · Evangelizes client and benefits for client within G2O Ideal Candidate will have… Financial services industry experience preferred Bachelor's degree in a related field, highly preferred · At least 15+ years of experience, in a client service role at an agency or consultancy, with proven growth responsibilities - consulting on technical solutions, customer experience, product, and data & analytics · Can speak with authority and confidence when addressing clients and executive leadership · Can "read between the lines" - ask the right questions to uncover a client's real needs or concerns and translates effectively for both the client and G2O internal team · Proven experience at successfully meeting revenue targets driving teams with influence Is local to Columbus, OH and open to a hybrid work environment - spending time both in office and at client's offices if necessary.
    $98k-124k yearly est. 12d ago
  • Client Relationship Manager

    Post House Creative

    Client Manager Job In Columbus, OH

    Client Relationship Manager, Accounts Location This role is based in Ohio (office in Columbus, OH), and requires the candidate to be available for on-site work when necessary, while also allowing the flexibility to work remotely. Post House Creative is looking for a full-time Client Relationship Manager with a proactive creative mindset. In this role, you'll serve as the primary point of contact for our clients, ensuring seamless communication, alignment on objectives, and efficient project execution. You'll work closely with internal teams to guide projects from ideation to completion, keeping client goals, timelines, and creative processes at the forefront. You have a deep understanding of the creative process and project management, allowing you to ask the right questions and anticipate needs before they arise. You're an excellent communicator, able to translate client feedback into actionable steps while keeping all stakeholders aligned. Your ability to balance multiple projects, maintain organization, and navigate challenges with confidence makes you a key player in our team's success. Responsibilities: Act as the primary client contact, fostering strong relationships and trust Understand client goals, objectives, and project requirements Ensure clarity in client communications, setting expectations and keeping all parties informed Manage project timelines, deliverables, and budgets effectively Coordinate with creative, production, and strategy teams to ensure alignment with client needs Ask key questions to uncover insights, anticipate challenges, and guide project direction Lead client meetings and presentations with confidence Provide clear, concise feedback to internal teams based on client needs and objectives Monitor project progress and proactively address any roadblocks Support the development of creative briefs and ensure brand consistency across all deliverables Qualifications: Exceptional written and verbal communication skills Highly organized with strong attention to detail Ability to manage multiple projects and deadlines simultaneously Strategic thinker with problem-solving skills Strong presentation and interpersonal skills Comfortable working in a fast-paced, collaborative environment Adaptable, able to pivot quickly when priorities shift Team player who can take initiative and lead when needed Preferred Qualifications: Experience with project management tools such as Asana Understanding of video production, graphic design, and/or digital marketing workflows Familiarity with branding, advertising, and creative processes How to Apply If you're ready to bring your creative skills to life and make an impact, we'd love to hear from you! Send your resume, portfolio, and a cover letter to ******************** with the subject line: Client Relationship Manager. Let's create something amazing together!
    $70k-114k yearly est. 6d ago
  • Client Relationship Manager

    Ambition 3.8company rating

    Remote Client Manager Job

    We are working with a Business Development Director of a professional services consulting firm to bring in a Business Development Manager to work in a very client and advisory focused role working with the partners on how they can continue to expand their business within specific markets. A primary focus would be on their life sciences and healthcare sectors of their business. The role can be positioned across multiple US locations and could be offered on a fully remote basis too, as long as an individual is happy to do travel as and when required. Another attractive aspect of the role is the ability for someone to have a clear career trajectory to work towards senior management level, as this role will work in partnership with the existing BD Director and report into them too. Core duties involved in the role; Work with the partners on business planning for the group, identifying growth opportunities within existing clients and also analyzing where potential issues may be. Working in an advisory capacity to work through these opportunities and mitigate those potential challenges. With the individual practices play a key role in working with the partners in continuing to develop and enhance the firms services, by leading on a key client development program alongside the Business Development Director. Support and advise the partners on event strategy to optimize ROI opportunities for the firms across the US market. Work with European colleagues based in London on global client strategy initiatives. Help the partners put together RFP documents to continue building on the firms win ratio for prospective new business. We would welcome engagement from individuals operating in a client role or broader business development position from within professional services. Given we are open to considering multiple locations for the role the salary banding is quite broad to reflect that too. Alongside remote options we are more than happy for people to head into the office too, we just want to mention both options being available. If you would like to discuss further please click apply or contact Ben Curle directly.
    $78k-122k yearly est. 1d ago
  • Customer Success Manager (Spanish)

    Odoo

    Remote Client Manager Job

    Customer Success Manager (Spanish Required) This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth. The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs. We expect the candidate to be proactive and have a "get it done" spirit. Responsibilities: Contact customers currently using Odoo Analyze clients' business operations and drive adoption Execute all phases of a subscription renewal plan Build and maintain relationships with clients Empathize with customer needs Be part of the entire sales cycle Qualifications and Requirements: Bachelor's Degree or an equivalent combination of education and experience Spanish fluency (professional or native/bilingual) Experience negotiating and closing new business Passion for software products 1-2 years experience in sales Proficiency in G-Suite applications preferred Excellent communication skills Proven track record of exceeding quota Nice to Have: Experience with ERP Experience in a SaaS company Available immediately An affinity for business operations Additional languages Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
    $70k-90k yearly 2d ago
  • Entry Level Client Success Manager

    Encore Solutions 4.4company rating

    Client Manager Job In Columbus, OH

    We are looking for an Entry Level Client Success Manager passionate about delivering exceptional value to clients. Your mission will be to ensure clients achieve desired outcomes by effectively utilizing our products and services. You'll serve as a trusted advisor, guiding customers through onboarding, addressing challenges, and promoting long-term engagement and retention. Key Responsibilities Drive successful onboarding and adoption of solutions Act as the primary contact for client inquiries and concerns Monitor client health and satisfaction metrics Collaborate with teams to optimize client outcomes Skills & Attributes Strong client-facing and relationship management skills A proactive approach to problem-solving Excellent communication and multitasking abilities
    $60k-96k yearly est. 10d ago
  • Director of Client Partnerships

    Glassview-Neuropowered Media™

    Remote Client Manager Job

    Title: Client Director Industry: Marketing, Advertising, Neurotech Employment Type: Full Time Workplace Location: NYC, Chicago, San Fransisco/LA Job Functions: Business Development, Sales Total Compensation Range: $200K-$450k Compensation Type: Base Salary, Commission Terrific opportunity with excellent upside selling NeuroPowered Media™. Come be on the cutting edge of media planning and delivery by representing one of the most innovative companies in the space. In partnership with Wharton Neuroscience, GlassView is embarking on a mission: to help brands connect with customers like never before. We do this by optimizing media spend based on real-time, scaled neurological reactions of target consumers. This is an opportunity to be at the forefront of a technological shift that will change our industry. Who You Are: An experienced professional with a deep network in the marketing and agency landscape looking to leverage their knowledge into a high six-figure income. As a key player in our growth, you'll identify and connect GlassView with decision-makers on the brand and agency level to drive new account acquisition. We're looking for candidates located in New York, Chicago, or California. Who We Are: GlassView is the inventor of AI NeuroPowered Media™. The company gives digital advertisers clinical-grade data on audience emotion and attention in real-time for the first time, so that we can ensure campaigns captivate, connect and convert like never before. GlassView's proprietary solution, GlassView Origin, uses wearable mind-sensing technology that unlocks the subconscious, allowing neuromarketing deployment and in-flight optimization to highly receptive audiences. As the largest corporate shareholder in Cogwear, the brain health start-up and pioneer of the technology that powers Origin, GlassView is fueling brain health one media campaign at a time. Cogwear, founded at the University of Pennsylvania School of Medicine, is paving the path for new preventions and treatments for society's most pressing brain conditions including anxiety disorders, Alzheimer's disease, and sports-related head injuries. Through AI NeuroPowered Media™, emotion-based targeting and optimization, high-frequency trading (SmartGamma™), and delivery across connected devices, GlassView is best known for its cutting-edge tools to drive performance. Leadership includes Dr. Michael Platt, head of Wharton Neuroscience, Renaud Dutreil, former Chairman of LVMH North America, who previously held several ministerial positions in the highest levels of French Government; Yann Coatanlem, former Global Head of Multi Asset Quantitative Analytics at Citigroup, David Gerbitz, former COO of Pandora; Jim Porcarelli, Co-founder of MediaCom North America; CBS Revenue & Operations Executive Director Dennis Colon; Candy Pratts Price, previously Creative Director for Vogue.com; and Condé Nast former Executive Stephanie Newhouse. GlassView has headquarters in Dallas, with offices in New York City, Tokyo, Singapore, London, and Paris, among other locations. GlassView works with over 85 of the top Fortune 100 Global Brands, offering access to over 2.7 billion unique users worldwide, and over 280 million unique users in the United States, reaching 98% of the connected country. Job Overview: This is a full-time position. The ideal candidate will play a critical role in qualifying prospects from existing relationships and breaking into new expansion markets, which include many Fortune 500 Brands and their agency partners. You will work closely with the CEO and sales leaders within our organization to nurture and convert new business opportunities. Responsibilities and Duties: Utilize your network to generate leads and initiate contact with key decision-makers at target companies, with a key focus on new account acquisition. Familiarize yourself with GlassView's unique service offerings and competitive advantages. Tap into new markets for expansion and facilitate qualified meetings, working closely with Account Executives to create new opportunities. Drive business growth through proactive outreach and relationship building. Requirements & Skills: Bachelor's degree preferred - a background in marketing, business, or communications is a plus. Minimum of 5 years of relevant experience in business development in Advertising & Media. Exceptional written and verbal communication skills to effectively convey information and build rapport. Strong relationship-building abilities with the capacity to influence stakeholders at all levels. Proficiency in Microsoft Office and Google Apps. GlassView Perks: We are passionate, creative, driven, open, and adaptable. Our core values are the engine of our business & we truly believe in teamwork, joint thinking and culture. Generous Incentive structure Unlimited PTO Flexible work-from-home policy Travel reimbursement / Commuter Benefits 401(K) plan Benefits Package (Health, Dental, Vision, AD&D) Strong focus on company culture Casual Dress Code Weekly company-sponsored lunch Monthly wellness reimbursement
    $122k-195k yearly est. 30d ago
  • Major Account Manager

    Palo Alto Networks 4.8company rating

    Client Manager Job In Columbus, OH

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Major Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. Your Impact As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer Your consultative selling experience will identify business challenges and create solutions for prospects and our customers Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions Create clear goals and complete accurate forecasting through developing a detailed territory plan Leverage prospect stories to create a compelling value proposition with insights into value for that specific account Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques Technical aptitude for understanding how technology products and solutions solve business problems Identifies problems, reviews data, determines the root causes, and provides scalable solutions Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
    $255k-351k yearly 29d ago
  • Director, Client Services

    Recruiting From Scratch

    Remote Client Manager Job

    Who is Recruiting from Scratch:Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire.https://www.recruitingfromscratch.com/ Location: New York City Company Stage: Series B Fintech Company Office Type: Onsite (5 days per week) Salary: $170,000 - $230,000 Company Description: Our client is revolutionizing the financial technology space with an innovative banking and spend management platform serving businesses of all sizes. As a fast-growing fintech startup backed by significant venture funding, they've built a product that combines corporate cards, banking, treasury, and expense management into one seamless platform. They pride themselves on delivering exceptional customer service as a core competitive advantage. What You Will Do: Lead and scale a global customer service organization of 15-20 team members and multiple managers, driving exceptional customer experiences Develop and implement strategic initiatives to enhance service quality, operational efficiency, and team performance Create and optimize quality assurance programs, training protocols, and performance metrics Partner with senior leadership to align customer service strategy with overall business objectives Drive continuous improvement in key metrics including CSAT and NPS Build and nurture a high-performance culture across distributed teams Implement and optimize support infrastructure and processes to scale with rapid growth Ideal Candidate Background: 7+ years of experience in customer experience/support roles, with 3+ years of people management experience Proven track record of building and scaling support teams in high-growth technology companies Experience managing distributed teams and developing customer service professionals Strong operational background with demonstrated success in process improvement and team optimization Experience with Zendesk or similar customer support platforms Background in high-touch, quality-focused support environments History of driving measurable improvements in customer experience metrics Preferred: Fintech or financial services industry experience Experience working in venture-backed startups Track record of implementing successful quality assurance and training programs Background in building support documentation and protocols Experience managing teams across multiple locations Compensation and Additional Information: Competitive base salary range: $170,000 - $230,000 Comprehensive benefits package Opportunity to make significant impact in a high-growth environment Position includes regular travel to international offices Professional development and growth opportunities Located in a prime NYC location This role represents an exciting opportunity for a customer experience leader who thrives in fast-paced environments and is passionate about building exceptional service organizations. The ideal candidate will combine strategic thinking with operational excellence to drive results in a dynamic, high-growth environment. #J-18808-Ljbffr
    $170k-230k yearly 4d ago
  • Customer Success Manager

    Shibumi 3.4company rating

    Remote Client Manager Job

    About Us Shibumi is a fast-growing SaaS company revolutionizing [indust. We empower businesses with cutting-edge solutions that drive efficiency, growth, and customer satisfaction. Our team is passionate about delivering value to our customers and ensuring they achieve their business goals with our platform. About the Role We are seeking a dynamic and strategic Customer Success Manager to join our team. This role is ideal for candidates with 2-3 years of experience in management consulting who are looking to transition into the SaaS industry. The CSM will be responsible for ensuring our customers realize maximum value from our products, driving adoption, retention, and expansion. Key Responsibilities Act as a trusted advisor to customers, understanding their business objectives and aligning them with our product capabilities. Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention. Analyze customer data and provide insights that drive engagement and success. Conduct regular business reviews with customers to showcase value and identify new opportunities. Collaborate cross-functionally with Sales, Product, and Support teams to address customer needs and advocate for product enhancements. Support expansion opportunities by promoting platform usage and adoption. Proactively manage risks, ensuring customer concerns are addressed swiftly and effectively. Deliver Power User Training and support client delivery of end-user training to ensure product adoption. Provide new release/feature training and support client adoption of new features. Who You Are 2-3 years of experience in management consulting, with a strong ability to solve complex business problems. Passionate about customer success and building long-term relationships. Passionate about technology with a natural curiosity to explore, learn, and adapt to emerging trends and innovations. Strong analytical skills with the ability to interpret customer data and drive actionable insights. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Highly organized, detail-oriented, and capable of managing multiple customer accounts effectively. Experience in SaaS, B2B technology, or business transformation is a plus. Why Join Us? Impact: Play a critical role in shaping the customer journey and driving business success. Growth: Opportunities to develop your career in a fast-growing SaaS environment. Culture: Work in a collaborative, innovative, and customer-focused team. Flexibility: Hybrid/Remote work options and a focus on work-life balance.
    $72k-109k yearly est. 4d ago
  • Client Relationship Manager

    Ameriprise Financial Services, LLC 4.5company rating

    Remote Client Manager Job

    Ameriprise Financial Services, LLC has been helping people feel more confident about their financial future for 130 years. With extensive investment advice, asset management, and insurance capabilities, Ameriprise serves the full range of individual and institutional investors' financial needs. The company has corporate locations throughout the U.S. and across the globe, with advisor offices in all 50 states. Role Description This is a full-time hybrid role for a Client Relationship Manager based in Columbia, MD. Some work from home is acceptable. Most employees in similar roles average 2 days/week in office and 3 days/week from home. The primary responsibilities are as follows: Builds and maintains client relationships, ensuring client satisfaction for a referable experience Assists financial advisor with client meeting prep and follow-up Documents notes during all of the advisor's client meetings Completes money movement requests as needed following client meetings Supports financial advisor with client ad-hoc requests via phone and email and ensures that advisor is following through with their workload and tasks Qualifications Ability to build and maintain client relationships Excellent communication and interpersonal skills Strong organizational and time management abilities Exceptional attention to detail Experience with Salesforce is a plus Experience in the financial services industry encouraged but not required Bachelor's degree in Finance, Business, Economics, or related field encouraged but not required Salary & Benefits Starting salary range is based on experience Compensation is expected to grow beyond the starting range as you progress in the role and demonstrate value to the team Additional performance-based incentives and career advancement opportunities available Company-sponsored health insurance Company-sponsored life and disability insurance 401(k) plan with employer matching PTO and holiday pay Financial assistance for professional growth opportunities Annual bonuses for achieving individual goals Company-sponsored team trip for achieving annual team goals
    $76k-116k yearly est. 6d ago
  • Sr. Account Manager / Account Manager

    Silicon Motion, Inc. 3.5company rating

    Remote Client Manager Job

    Job Title: Sr Account Manager/Account Manager Location: Hybrid, working onsite at our HQ Milpitas Office 4 days per week with the flexibility to work remotely the remainder of your time with an average of 15% of domestic travel. Role And Responsibilities Rep Management, working with our local rep network in support of our customers in USA Collaborate with key decision makers at customer to secure design wins and qualification slots on new programs for NAND based products. Create and align sales forecast, delivering monthly/quarterly/yearly revenue and bit level goals. Maintain awareness of and communicate internally with various HQ team regarding major customer trend, customer strategies, and competitive activity. Conduct face-to-face customer management meetings to provide support, address issues, communicate updates, and build strong relationships. Negotiate quarterly/semi-annual business awards, including pricing and supply support. Evaluate/Negotiate contract agreements and documents, negotiating terms with the customer and SMI, and help resolve contract disputes. Support sales opportunities by providing product information, roadmap updates, product samples, and price quotations. Domestic business travel to support customer meetings as needed. Perform other duties and responsibilities as required to fulfill job function or as assigned. Major Requirements: Bachelors in Engineering, Business or comparable degree with 10+ years of experience or Engineering, Business, or comparable engineering degree with 7+ Years of Industry Experience Preferred. MUST have 7+ years sales experience with memory industry along with industrial, automotive, or military customers Self-motivated with the ability to work effectively, independently, and harmoniously with a team Experience with NAND or Hardware backgrounds a PLUS! Travel to customer business reviews on a quarterly basis MS Office proficiency Key Account Management/Coordination Excellent verbal and written communication skills You're inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You're collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative, you proactively explore new ideas and adapt quickly to change. SMI-US: Compensation, Benefits, Rewards and Culture Silicon Motion believes that a company's most important asset is their employees. That is why we make sure that we offer an excellent array of benefits to eligible employees and encourage them to find balance between work and life. We offer competitive compensation and reward superior performance. Employees are eligible to be recognized in the following ways: Highly competitive salaries differentiated by performance. Annual merit increases RSU for eligible employees Year-end bonus Invention and Patent Awards 401(k) Employer Matching Length of Service Awards We offer comprehensive health insurance plans for eligible employees and dependents. There are plans to meet the needs of you and your family. For applying job positions or more information regarding the recruitment, please contact: **********************
    $77k-105k yearly est. 32d ago
  • Account Manager

    Equipment & Controls, Inc. 4.2company rating

    Client Manager Job In Columbus, OH

    Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time . Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia, and Ohio, ECI is the region's leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence. Business Unit/Department: Process Systems and Solutions Location: Columbus, OH Essential Duties and Responsibilities: Be responsible for sales of the full range of Emerson Automation Solutions products and services including DeltaV and PLC related engineering services, service contracts and industry engagements in a defined territory. Be able to identify and qualify sales opportunities, apply knowledge of customer's business and establish a value proposition that results in sales. Act as the representative for other Emerson entities by identifying opportunities and introducing the appropriate resources necessary to complete the transaction. The Ideal Candidate: Will possess a four-year engineering degree or equivalent industry experience. Will possess at least 5 years of proven sales to industrial accounts with working knowledge of process control fundamentals. This includes selling into large, complex accounts with both individual and team responsibilities. The individual will demonstrate an understanding of the technical and business challenges faced by this market and proven ability to develop and deliver solutions. Will possess a proven history of solution selling success demonstrated by the ability to diagnose a customer's requirements and map a solution of multiple products and services to meet the customer's needs. Will possess strong presentation, consultative selling, interpersonal, account planning and communication skills. Must be a team player able to work closely with Regional Account Director and representatives from other business units. Must be able to entertain and manage key sales relationships. Must be able to penetrate new accounts, develop solid territory business plans and be able to effectively cover territories on a daily basis. A good mechanical aptitude is helpful, and a strong work ethic is essential to success. Must leverage account planning and time management to capture business Core Competencies: WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission. CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner. INTEGRITY - Behave ethically, act fairly and take responsibility for accomplishing work goals. Additional Details We provide our sales force with everything needed for success, including world-class products, industry marketing, excellent initial and ongoing training, sales tools, laptop, cell phone and a car allowance. We reward hard work and success with a competitive salary, excellent benefits package, and retirement savings program which includes a 401(k) plan with company match and profit sharing. EEO/AA/M/F/Veteran/Disability
    $51k-84k yearly est. 23d ago
  • Senior Account Manager

    ECBM Insurance Brokers and Consultants 3.5company rating

    Remote Client Manager Job

    About ECBM ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers' Compensation, Employee Benefits, Cyber Liability, Professional Liability, Farm & Agriculture, and Personal Insurance. Founded in 1970, our mission is to put people- our clients and employees- first. As a privately-owned company, our motto has always been: "No Shareholders, Just Transparency." ECBM operates on three main core values: Empathy, Energy and Tenacity. We test every employee who works here for these three core values because employees must have Empathy to care about our clients, Energy to provide the level of service we require, and Tenacity to go that “extra mile” to solve our clients' challenges. In addition to caring for our clients, we also take pride in caring for our employees. We've been a Best Place to Work in Insurance recipient for the last eight years, and the average length of service of our employees is 11 years. About the Role ECBM is looking for a Senior Account Manager to join our team in our Commercial Lines Department! This person will report to the VP of Client Services. They will maintain assigned clients by renewing insurance contracts and promoting ongoing client loyalty through adherence to ECBM service standards and providing solutions, with a positive attitude, to client's needs. They will also influence the activities and work with team members to promote the same client's loyalty. Responsibilities Service clients on a book of assigned business in accordance with ECBM service and quality management standards and procedures. Promote ongoing client loyalty . Ensure the high levels of client service by adhering to ECBM Service Plans. Retain, in conjunction with the Producer all assigned accounts including the following responsibilities in accordance with ECBM standards and procedures: Provide producer with information for update at renewal including renewal surveys and applications for coverages to be recommended. Review client coverage annually to identify potential gaps and recommend needed coverages to producer. Assist in the firm's cross-selling efforts. Negotiate renewal of pricing/coverage and remarket coverage as needed. Provide additional marketing, renewal negotiation support to client and producer/AE as required such as claims review, tentative experience modification calculations, etc. Maintain standard commission where possible and identify with producer additional services needed by client and fee required. Prepare the final proposal in accordance with ECBM standards. Maintain client information in the agency management system accurately. Orders endorsements as requested by the client in the AMS. Updates applications, binds and orders coverage in the AMS. Respond to clients' ongoing service needs in accordance with ECBM service standards. Communicating clients need to all other departments including accounting, claims, reporting, or others as required. Assist all clients, departments, or associates when required to maintain firm relationships and good standing. Notify manager, producer, and account executive of cancellation, audit or coverage issues on clients. Coordinate client response on risk control issues. Keep producer and account executive informed on any important activity of their clients. Respond to agency quality management efforts. Assist in reduction of E & O exposures. Assist all clients, departments or associates when required and request to maintain the firm's relationships and good standing. Maintain relationship with insurance companies. Participate in the firm's On-Call program. Projects as assigned by management. Education & Experience College degree preferred, but high school diploma or equivalency required. Professional Designation is a plus. Some understanding of supervisory skills and ability to influence others is necessary. Must have good communication skills, both verbal and written. Good listening skills and attention to detail are required as well as desire to solve problems. Should have at least 5 years of insurance experience with good understanding of multi-line commercial insurance contract and coverages. Should possess some understanding of negotiation process. Property Casualty Agent's License required. Benefits Competitive Pay Health and Welfare Programs Including Medical, Dental, and Vision Insurance Retirement and Income Protection Programs, including a 401k plan Work/Life Balance Including PTO, Holidays and Remote work opportunities Career Advancement Opportunities
    $64k-98k yearly est. 7d ago
  • Entry Level Account Manager

    Alpine Solutions Group 3.9company rating

    Client Manager Job In Columbus, OH

    Alpine Solutions Group is a fast-growing recruitment agency that specializes in connecting top talent with leading companies. We are looking for a motivated and driven entry level Account Manager to join our team. In this role, you will focus on sourcing and placing high-quality candidates while learning the foundational skills needed to transition into an outside sales or account management position. This is a unique opportunity for someone passionate about recruitment but also eager to develop a career in business development. You'll receive hands-on training, mentorship, and the chance to grow into a client-facing sales role as you build experience and develop within the company. Key Responsibilities: Source & Screen Candidates Identify, engage, and screen qualified candidates for a variety of positions across industries. Use job boards, social media, networking events, and other sourcing strategies to build a robust talent pipeline. Candidate Relationship Management Build strong relationships with candidates, understanding their career goals and ensuring a positive experience throughout the recruitment process. Provide regular feedback and communication during job searches. Job Matching & Placement Align candidates with job openings that match their skills and experience. Coordinate interviews, negotiate offers, and manage onboarding processes to ensure successful placements. Collaborate with Business Development Team Work closely with sales and account managers to understand client hiring needs and ensure that candidates meet the required qualifications for open positions. Professional Development & Sales Training Participate in structured training programs designed to develop your skills in business development, client management, and sales strategies. You'll gradually take on responsibilities for managing client relationships and generating new business. Market Research Stay updated on industry trends, salary benchmarks, and talent acquisition strategies. Leverage insights to identify potential business opportunities and talent trends for future growth. Career Path & Growth: This role is part of Alpine Solutions Group's Recruiter-to-Sales Development Program. Over time, you will: Receive training in outside sales, account management, and client development. Transition into managing a portfolio of client accounts and leading business development efforts. Eventually move into a client-facing role focused on building and maintaining client relationships, and driving revenue growth through staffing solutions. Qualifications: Bachelor's degree or equivalent work experience. Strong interest in recruitment, talent acquisition, and sales. Excellent communication and interpersonal skills, with a desire to learn and grow. Ability to build relationships and manage multiple priorities in a fast-paced environment. Results-driven, with a proactive and goal-oriented approach. No previous sales experience required; we will train the right candidate who is eager to learn! What We Offer: Competitive base salary with commission opportunities. Comprehensive training in recruitment and business development. Clear career path toward outside sales and account management roles. Dynamic, entrepreneurial culture with growth opportunities in a fast-paced environment. Health, dental, and vision benefits package.
    $46k-77k yearly est. 32d ago
  • Account Manager

    Insight Global

    Client Manager Job In Columbus, OH

    This position has an assigned book of business, and a great deal of opportunity for growing accounts using suggested selling. Training is provided, and additional opportunities to develop national relationships in the jewelry industry will be supported. This is an ideal position for someone who wants to be a part of a sales team in a growing successful company and interested in inside sales account management. This person will cultivate meaningful relationships with key retailers in the world of jewelry. You will make countless connections and develop lasting relationships! A summary of daily tasks will include: • Complete outbound and inbound sales calls as assigned and directed, and in accordance with established activity goals, and business development goals. • Manage and grow relationships with assigned customers with a focus on account management and cross-sales / upselling. • Prepare and ship samples for customer review, scheduling sample and proposal review meetings, preparing proposals, leading proposal review calls with the support of company leadership as directed. • Possible travel 1-2 times per year for trade show (May/June) and other customer visits • Development of professional and sales skills by actively participating in sales training, attending educational workshops; reviewing professional publications. REQUIRED SKILLS AND EXPERIENCE • Bachelors Degree • 2+ years of experience in inside sales including suggestive selling techniques • Strong organizational skills and positive demeanor • An ability to multi-task, set priorities and maintain them • The ability to effectively utilize Microsoft Office (Word, Excel, PowerPoint, and Outlook) • The ability to manage your calendar and meet sales activity requirements, and effectively utilize our CRM tool • A personality that is goal-motivated, persistent and optimistic • Oral and written communication skills which are clear, concise, grammatically correct and effective • The willingness to learn new applications and skill Expected base: $60-$75k
    $60k-75k yearly 8d ago
  • Account Manager

    Ringside Talent

    Client Manager Job In Columbus, OH

    : Ringside Talent Ringside Talent is a leading regional provider of direct hire and staffing services, specializing in placing talent in Finance, Accounting, Information Technology (IT), and other professional services roles. The company operates out of Columbus, OH, servicing nearby markets including Cleveland and Cincinnati, with a team-based sales and delivery model structured around skillsets and geographic markets. The company fosters a high-performance culture with a strong emphasis on engagement, collaboration, and client impact. Position Summary The Account Manager is responsible for driving revenue growth by acquiring new clients and expanding existing client relationships within the IT and Finance/Accounting staffing sectors. This role encompasses both new business development and account expansion activities. The position requires a deep understanding of the staffing industry, workforce trends, and consultative sales techniques, with a focus on establishing long-term, strategic partnerships with hiring managers, procurement teams, and executive stakeholders. Essential Duties & Responsibilities Identify and develop new client relationships through prospecting, networking, and outbound sales efforts. Generate new job orders (JOs) by engaging hiring managers, HR, and procurement leaders. Conduct cold calling, warm introductions, and referrals to secure initial meetings and identify opportunities. Deliver formal presentations and business proposals to showcase Ringside Talent's value proposition. Develop sales strategies to penetrate target markets and meet new client acquisition goals. Maintain a consistent pipeline of prospective accounts and monitor conversion rates. Manage and expand existing client accounts by identifying additional business opportunities. Conduct regular business development meetings (BD Meetings - Existing) with current clients to assess staffing needs and satisfaction. Work with clients to forecast hiring needs and provide proactive staffing solutions. Collaborate with internal recruiting and delivery teams to ensure timely fulfillment of client job orders. Track customer satisfaction, performance metrics, and account growth to optimize engagement strategies. Qualifications & Experience 3+years of B2B sales experience in staffing, recruitment, or talent solutions (IT and Finance/Accounting preferred). Proven track record of meeting or exceeding sales quotas. Strong hunter mentality - ability to generate leads and prospect new clients. Experience in building and expanding client relationships through consultative sales. Excellent negotiation, communication, and presentation skills. Familiarity with staffing models, including MSP, VMS, and direct client engagements. Proficiency with CRM and ATS platforms (e.g., PC Recruiter, Bullhorn, Job Diva, LinkedIn Sales Navigator). Bachelor's degree in Business, Sales, Marketing, or related field preferred. Compensation & Benefits Competitive base salary + commission structure based on performance. Comprehensive benefits package, including health, dental, and vision coverage. Retirement plan options. Professional development and training opportunities. Opportunities for career advancement within a growing organization.
    $44k-75k yearly est. 13d ago
  • Account Manager- Cylinders

    Worthington Enterprises 3.9company rating

    Client Manager Job In Columbus, OH

    Supporting our propane products within our Building Products business, this role is responsible for meeting sales quotas in designated territories, developing ongoing, profitable relationships with customers and continually maintaining a professional image of the company. It will be the main goal of the TM to retain and grow established accounts as well as develop and close new business. Initially, the focus will be maintaining existing customers, building credibility, trust, and strong relationships. As those relationships develop and stabilize, there will be more time to grow new business. The ideal candidate will have the ability to recognize and develop new customer opportunities and the perseverance and tenacity to increase revenue and market share while meeting or exceeding the goals set by the company. This position will involve significant travel, covering their territory and all of the accounts that make up their total revenue and potential opportunities for growth as well as advanced negotiating, organizational and communication skills while maintaining a strong attention to detail. Relocation is a potential requirement, dependent on the location of the role. The AM will report directly to the Sales Manager. Responsibilities Work directly with the customer to communicate and drive Worthington's strategy, pricing, product offering, etc. Collect, interpret and communicate market intelligence Enter and update customer opportunities within OSC to help track Win/Loss data and drive Growth of EVA and allow for the proper allocation of company assets to support these efforts Develop and communicate monthly and quarterly forecasts and maintain this information within Kinaxis. Identifying NPD initiatives and working closely with the NPD team to support this development Demonstrates technical selling skills and product knowledge in all areas that enable the abilities to provide effective sales presentations of Worthington's product offering Product Development: Identify and prioritize future product-development requirements based on unmet customer needs as well as assist in new product launches by directly supporting the commercialization efforts for successful implementation. Work directly with the assigned customers to determine accurate forecasts and maintain this information with Kinaxis to allow for transparent communication within Worthington to promote efficient planning at our production facilities which result in our continuing ability to service our customers while providing for efficient execution within our production facilities Relationships: Strengthen all current and potential customer relationships in the assigned areas of responsibility by building trust, valuing and collaborating with others and demonstrating the highest integrity in balancing the support of customer needs with what is best for the business Marketing Analysis: Maintain accurate records of all sales and prospecting activities within OSC for the assigned territory Proactively establish and maintain effective, professional working team relationships with all support departments Strategic Planning: Develop annual business plans in conjunction with the National Sales Director detailing activities to follow during the fiscal year which focus on exceeding sales goal objectives Voice of Customer: Demonstrate the ability to gather and submit detailed business information and problem solving specific to pricing and market conditions relative to our customers current and future needs Desired Experience Strong planning and communication skills Strong negotiation skills as well as the ability to gain trust of key decision makers and influencers Efficient computer skills in MS Office, Word, Excel and PowerPoint Strong understanding of customer and market dynamics and requirements Good attitude and team player a must Previous voice of customer experience a plus Must be a self-starter, strong work ethic, organized and disciplined Proven ability to achieve sales goals Bachelor's Degree from four-year College or University, preferably with a focus on Sales/Marketing with 2-3 years work experience, preferably in an industrial sales/marketing position
    $38k-51k yearly est. 21d ago
  • Account Manager

    Alps Alpine North America, Inc.

    Client Manager Job In Dublin, OH

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities Work cross functionally within the company to communicate with all stakeholders in customers' success Create and maintain relationships with customers to better understand and achieve their needs Make visits to our customers to identify opportunities for growth within our platform Manage all reporting about the health of customers' accounts Qualifications Previous account management experience Articulate and well accustomed to a client facing role Willingness and ability to travel Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.”
    $44k-75k yearly est. 8d ago
  • Account Manager

    Nesco Resource 4.1company rating

    Client Manager Job In Columbus, OH

    The Account Manager is responsible for growing and scaling Enterprise Accounts across the organization. They will work to build relationships internal/externally, form strategic partnerships, optimize performance, drive revenue, implements sales strategies, expanding current business, and identify new opportunities. Primary Responsibilities Serve as a point of contact for MSP/VMS account(s) centrally managed by our Enterprise Delivery Team. Liaison with Nesco internal stakeholders to provide MSP/VMS program support, training, and fulfillment management of distributed MSP/VMS accounts. Collaborate with Leadership in support of Nesco MSP/VMS Programs to expand business in multiple markets and increase revenue. Build and sustain strong internal and external relationships. Build close partnerships with MSP/VMS Clients and strive to become a strategic partner with each account. Properly assign and distribute job new orders received from MSP/VMS clients to supporting branches in real-time. Bridge gap between branch recruiting teams and MSP/VMS client accounts to drive process efficiencies, increase urgency, expedite orders, fill open orders, and capture spend. Monitor and ensure that the quality, metrics, KPI's, SLA's and overall client expectations are met in accordance to contract requirements and take action thru escalation to resolve issues. Attend supplier calls, meetings, reviews, QBR's, and all other partnership engagement opportunities in representation of the organization. Communicate frequently with MSP/VMS Program Managers, Market Managers and Recruiters to guide delivery success. Follow up as needed to support Nesco market teams with candidates, clients, and staff on feedback. Monitor and guide MSP/VMS standard operating processes to promote best practice to ensure consistency Manage internal ATS and client VMS tools to ensure data is accurate and up to date. Troubleshoot and resolve any field issues related to any MSP/VMS programs. Provide analysis, insight, guidance, and make recommendations in order to expand and improve MSP/VMS revenue growth. Analyze data and prepare monthly reporting from various databases and tools to evaluate performance, identify trends, forecast projections, and analyze results. Collaborate with upper management and executive leadership teams in decisions potentially affecting the organization Expand, Grow, Scale our service and delivery capabilities within the customer account or accounts within the portfolio. Forecasting and Strategic planning Successful Candidate Attributes: Bachelors or Associates Degree or equivalent staffing industry experience Previous experience working in Client Services or Account Management Solid understanding of National, MSP/VMS, or Enterprise Accounts Recruiting Background & Experience Sales Driven Excellent interpersonal communication ability Strong customer service skills and business ethics Excellent organizational and time management skills Excellent written and verbal communication skills Strong computer skills ADA Able to manage multiple tasks and meet deadlines Must have working knowledge of labor and employment laws Able to operate various pieces of office equipment including but not limited to computer, keyboard, mouse, calculator, copier and phones as required by position Must have excellent problem solving, organizational, interpersonal and motivational skills Must be able to operate well in a team environment Able to set own priorities and schedule day's events Able to sit at a desk or stand for extended periods of time Able to continuously improve processes and procedures This role has a competitive base salary plus commission! Role can be onsite in Lake Mary FL or any of our branch locations around the US Exempt Status: Exempt Disclaimer: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain the complete comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
    $35k-44k yearly est. 23d ago

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