How To Become A Client Manager: What It Is and Career Path

What is a client manager and how to become one

Updated January 8, 2025

5 min read

A client manager ensures the satisfaction of clients with the products or services provided by a company. They act as the primary point of contact between the client and the company, often handling communication, resolving issues, and addressing concerns. A client manager builds and maintains relationships and identifies opportunities for upselling or cross-selling. They require communication and interpersonal skills and technical knowledge. A client manager ensures a company's success by keeping clients happy.

ScoreClient ManagerUS Average

Salary

6.9

Avg. Salary $88,768

Avg. Salary $59,228

Stability Level

6.4

Growth Rate 5%

Growth Rate 0.3%

Diversity

2.7

Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 52.20%

male 47.80%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress Level

6.4

Stress level is manageable

7.1 - high

Complexity Level

8.7

Complexity Level is advanced

7 - challenging

Work Life Balance

4.4

Work Life balance is poor

6.4 - fair

What are the pros and cons of being a Client Manager?

Pros

Strong potential for high earning potential
Exposure to diverse industries and sectors
Ability to work independently as well as part of a team
Opportunity to make a positive impact on clients' businesses and lives
Potential for flexibility in schedule and location

Cons

High-pressure environment with demanding clients and tight deadlines
High level of responsibility with potential for mistakes to have significant consequences
Long hours, including evenings and weekends, particularly during peak seasons or when dealing with urgent matters
Potential for burnout from high stress levels and constant demands from clients
Difficult to maintain work-life balance due to demanding client needs and expectations

Key steps to become a client manager

Explore client manager education requirements

Most common client manager degrees

Bachelor's

70.4 %

Master's

11.6 %

Associate

9.7 %

Start to develop specific client manager skills

Skills	Percentages
Customer Service	11.77%
Account Management	9.84%
Client Facing	7.64%
Client Service	6.59%
Client Management	5.35%

Complete relevant client manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client manager based on U.S. Bureau of Labor Statistics data and data from real client manager resumes.

Research client manager duties and responsibilities

Manage team to achieve and maintain monthly KPI goals.
Lead successful CIO level customer sit turnaround at key strategic accounts.
Cloud base services for on premise and/or off premise SaaS and manage services.
Manage all KPI's and create strategic plans for improvement; manage and execute consultant events.

Prepare your client manager resume

When your background is strong enough, you can start writing your client manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a client manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Client Manager Resume templates

Build a professional Client Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Client Manager resume.

Apply for client manager jobs

Now it's time to start searching for a client manager job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do client managers rate their job?

-/5

5 Stars

4 Stars

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2 Stars

1 Star

Client Manager reviews

A zippia user wrote a review on May 2019

Cons

None, I really enjoy it