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What is a client liaison and how to become one
A client liaison almost functions exactly like a customer representative, only that they function in a more formal setting. The client liaison sees to the complete satisfaction of the client by ensuring all their needs are catered to and all complaints attended to. You are required to plan and schedule regular meetings with clients. Some of your major activities include preparing and distributing detailed work reports to clients, taking feedback reports from clients to your supervisor, and auditing client liaison active accounts. You might also be required to make recommendations based on your feedback report from clients. You will see to the implementation of the recommendations and ensure that the customer is satisfied with the resolution.
Great client service, ability to maintain a high client retention rate, human resources management, great interpersonal skills, and excellent communication skills all make a good client liaison. The average client liaison earns about $39,000 annually, which is about $18 per hour. The most commonly required education requirement is a bachelor's degree.
Avg. Salary $40,516
Avg. Salary $59,228
Growth Rate -4%
Growth Rate 0.3%
American Indian and Alaska Native 0.71%
Asian 7.10%
Black or African American 11.74%
Hispanic or Latino 20.09%
Unknown 5.30%
White 55.05%
Genderfemale 66.77%
male 33.23%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is manageable
7.1 - high
Complexity Level is challenging
7 - challenging
Work Life balance is good
6.4 - fair
Client Liaison career paths
Key steps to become a client liaison
Explore client liaison education requirements
Start to develop specific client liaison skills
Skills 
Percentages Patients 21.77% HR 7.20% Client Relations 7.01% Financial Statements 5.55% Client Service 5.26% Complete relevant client liaison training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client liaisons learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client liaison based on U.S. Bureau of Labor Statistics data and data from real client liaison resumes.Research client liaison duties and responsibilities
- Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
- Design multiple PowerPoint presentations for new clients.
- Utilize database programs to troubleshoot errors, recall information, and test software.
- Apply appropriate technical knowledge to troubleshoot customer repair issues for high speed internet, video, and phone services.
Prepare your client liaison resume
When your background is strong enough, you can start writing your client liaison resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a client liaison resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Client Liaison Resume templates
Build a professional Client Liaison resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Client Liaison resume.
Apply for client liaison jobs
Now it's time to start searching for a client liaison job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Client Liaison Job
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Average client liaison salary
The average Client Liaison salary in the United States is $40,516 per year or $19 per hour. Client liaison salaries range between $23,000 and $68,000 per year.
What Am I Worth?
How do client liaisons rate their job?
Client Liaison reviews
Working with elderly, recovering addicts, and homeless.
People being mistreated
Caring to the customer issues is what I do like first and the other thing it is a job that show determination level on the duty.
I like building relations with other companies, keeping customers satisfied and growing in all areas,
Updated January 8, 2025
