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What is a client coordinator and how to become one
Companies with a big client base often need employees to act as customer touchpoints to ensure that the needs of their customers are provided for. Sometimes, particular customers are considered special or important clients. As such, the care that the company provides them is more special than the ordinary clients. The company might even hire a client coordinator just for those clients.
Client coordinators are employees who are assigned to act as the bridge between the company and the clients. They facilitate client requests, communicate company-related promotions, and encourage the clients to get those. They may also manage client accounts and act as the direct contact for any account-related concerns.
If you are interested in becoming a client coordinator, you need to have a charismatic and approachable personality. You should also be able to find the balance between company interests and client engagement.
What's a day at work look like for a Client Coordinator?
Sonja Armbruster
Health Sciences Educator, Wichita State University
Avg. Salary $40,356
Avg. Salary $59,228
Growth Rate 12%
Growth Rate 0.3%
American Indian and Alaska Native 2.14%
Asian 6.41%
Black or African American 11.15%
Hispanic or Latino 21.97%
Unknown 5.16%
White 53.17%
Genderfemale 77.38%
male 22.62%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity Level is challenging
7 - challenging
Work Life balance is fair
6.4 - fair
Client Coordinator career paths
Key steps to become a client coordinator
Explore client coordinator education requirements
Start to develop specific client coordinator skills
Skills 
Percentages Customer Service 25.75% Patients 6.73% PowerPoint 6.12% CRM 4.53% Data Entry 4.36% Complete relevant client coordinator training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New client coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client coordinator based on U.S. Bureau of Labor Statistics data and data from real client coordinator resumes.Research client coordinator duties and responsibilities
- Manage a share support phone line and SalesForce queue to provide clients with timely and accurate resolutions for all technical issues.
- Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
- Maintain strict client confidentiality, HIPAA compliance.
- Book all open cases daily with HHA.
Prepare your client coordinator resume
When your background is strong enough, you can start writing your client coordinator resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a client coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Client Coordinator Resume templates
Build a professional Client Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Client Coordinator resume.
Apply for client coordinator jobs
Now it's time to start searching for a client coordinator job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Client Coordinator Job
Are you a Client Coordinator?
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Average client coordinator salary
The average Client Coordinator salary in the United States is $40,356 per year or $19 per hour. Client coordinator salaries range between $27,000 and $59,000 per year.
What Am I Worth?
How do client coordinators rate their job?
Client Coordinator reviews
Fulfilling, has a flexible schedule, and very team-oriented environment.
The company I work for is it very small company but very generous to its employees. Has great benefits that start out right away wonderful training programs. And does a great service for our community.
I I wish the wages were a little higher.
Provide care,and help them with whatever kind of care they need.
If we do not have enough Staff.
Updated January 8, 2025
