Cleveland Indians Baseball Company Limited Partnership Jobs

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Operate the replay system, Evertz Dreamcatcher, and recall pre-produced videos as directed by the Producer or Director. Assist in the execution of the event script assuring all elements and corporate partner obligations are fulfilled while enhancing the overall in-game entertainment. Responsible for playback of full board/16x9 videos and in-house channel video feeds. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. RESPONSIBILITIES & DUTIES: * Operate the clip playback machine according to the guidance of the Producer or Director * Ensure that scripted video elements are prepared for playback both pregame and in-game * Communicate with production team as necessary * Generate video playlists for playback * Responsible for importing and organizing video clips as needed * Troubleshoot technical and/or other practical issues that may arise * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other video and content work, as directed At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

About the Role: Join our growing sales team! Providing customer satisfaction is key to what you do. The Outside Sales Representative is responsible for all sales activities from lead generation to close in each assigned territory. You will develop and implement agreed-upon Go-To-Market plans which meet both personal and business goals of an expanding customer base in a current territory. You will collaborate with the Sales department and support teams to maximize revenue generation, profitability, and world-class customer satisfaction in line with the company vision and values. This individual will be focused upon generating profitable new business and will be a key component of our aggressive growth plan. If you are passionate about creating a positive customer experience and are seeking to pursue a rewarding career, we'd like to meet you! What you'll do: Demonstrates and executes professional selling skills, technical product knowledge, and industry knowledge Develops an annual business plan in conjunction with the Regional Vice-President of Sales, detailing annual executable activities, which focuses on the District Sales Manager meeting or exceeding a sales quota Sources and develops client relationships and referrals Sells consultatively and makes solution recommendations related to the WASH Value Proposition to prospects and clients Develops and grows business relationships with property owners and decision-makers Creates and conducts effective proposal presentations and request-for-proposal responses that identify solutions for prospective or current customers Maintains contact with all clients in our market area to ensure high levels of client satisfaction are achieved Assists in the implementation of company marketing plans Local travel up to 50% weekly What we're looking for: Bachelor's degree in business or related field from an accredited college or university preferred Minimum 3-5 years successful outside sales experience Thorough understanding of pricing and proposal models Strong closing-sale skills to increase market share and profitability Proven track record of meeting sales quotas Strong understanding of customer and market dynamics and their requirements Strong communication and presentation skills Success record in signing new business and growing a customer base are highly preferred Prior experience in the multifamily laundry industry is highly desirable Negotiating skills a plus Willingness to travel extensively and work in a high-performance culture is required Here's a little bit about us: We are transforming the laundry experience with innovative technology, better options, and unparalleled service and support. We've been in the laundry business for more than 70 years, so you can trust our depth of knowledge and expertise. At WASH, people are at the center of everything we do. We're committed to building a world-class team and creating a safe and healthy work environment in which our employees take pride. Sustainability is woven into our fabric. We know that protecting the planet is the right thing to do and we're taking steps to understand, reduce and offset our environmental footprint. We're working to conserve water and energy and reduce greenhouse gas emissions throughout our operations. By working to minimize waste and reduce risk in all parts of our business, we're adding to the value of our company. At WASH, sustainability isn't an outcome, it's an ongoing process of finding ways to do things better. It's a practice that helps us find new and innovative ways to serve our customers, protect the environment, and position our company for a strong future. Here's a few highlights of the benefits you'll enjoy: We invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as: Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits Paid vacation, floating holidays, sick time, and company holidays Paid time off for volunteer activities to help give back to our communities 401k employer match Tuition Reimbursement Program to achieve your educational goals Continuous learning and career development To apply please visit our Careers Page: *************************************** Please visit our company website at ************** learn more about WASH's mission, vision and core principles. We are an Equal Opportunity/Affirmative Action/Drug Testing employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Support Cleveland Guardians' photography needs and processes with a primary focus on non-baseball content such as community events and special programming. This role involves capturing, editing, and tagging photos, while also contributing to the asset management system. Responsible for producing timely, engaging content that enhances fan engagement and tells a compelling story across various platforms. RESPONSIBILITIES & DUTIES: * Captures compelling visual content at non-gameday events such as community outreach programs, fan activities, staff events, and other team-related happenings both on and off-site. * Produces high-quality photography and videography utilizing a variety of camera lenses and techniques to capture dynamic and powerful visual that tells a compelling story to fans and the public. * Collaborates closely with the Live Experience department and other teammates to execute cohesive and successful photography shoots * Assists in the management and maintenance of the organization's photography asset management system organizing a comprehensive digital photo library * Performs asset tagging and maintains asset organization ensuring efficient access and retrieval of images for various purposes * Contributes to "day-of" engaging visual content for social media platforms, website, and other digital channels, showcasing the team's personality and connection with the community as needed * Assists with larger Live Experience department production shoots and other projects as needed, contributing to the overall success of the team's photography efforts * Uploads and edits photos post-event, curating and selecting the best images to upload to an online portfolio * Demonstrates ability to troubleshoot and find solutions to technical and practical problems that may occur during photography and video production * Maintains detailed log of best shots and captured content during production streamlining the selection and distribution process * Provides back-up, live-action game photography support as needed At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Part-time internship program to provide a hands-on, immersive experience in supporting and learning the daily operations of the Distribution Center and daily operations of the Merchandise Department. Internship encompasses a diverse variety of growth and development opportunities extending beyond daily responsibilities. * Speaker Series featuring executives and managers from different departments within the organization, sharing insights into their professional journeys. * Game Day Shadows / Informational Interviews providing an opportunity to observe and understand the day-to-day activities of various professionals. * Mock Interview / Resume Workshops conducted by hiring managers and HR department members to enhance interview and resume-building skills. * Cross Training with the Retail team for a hands-on experience in the retail world from a different perspective. RESPONSIBILITIES & DUTIES: Receiving * Proper docking and sorting of incoming purchase orders and transfers * Ensure receipt details are promptly attached to new orders * Enter all purchase orders in the order of "first in - first out" * Correctly count quantities while documenting vendor packing slips * Capture photos of all new and current merchandise and load into Chain Drive * Count, ticket, and fold all retail and non-retail merchandise * Organize work area and file paperwork Put Away * Inventory all product bin locations * Always monitor efficient bin space usage and maintain DC cleanliness * Identify reserve bin locations with bin labels as defined Distribution * Properly pick and pack merchandise, supplies, and non-retail items * Process and ship all send sales daily * Ensure product quality meets department expectations * Communicate department needs to management Operations/Loss Prevention * Maintain facility cleanliness * Communicate safety concerns or enhancements to management * Perform cycle counts and year-end inventory with accuracy * Additional daily tasks per the delegation of DC management At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Workforce Development program tailored for high school students in the Cleveland Metropolitan School District. Supports sales and overall operations of their assigned retail location(s) within Progressive Field while promoting a positive image of the organization. These teammates will also participate in a summer long program lead by both the Cleveland Guardians Front Office in partnership with Junior Achievement of Greater Cleveland to teach: * Resume workshops & mock interviews * College application processes * Professional email and phone skills * Financial Literacy * Game Day job shadows * General soft job skills & more! Unite and inspire through the power of team to create a superior fan experience day in and day out. RESPONSIBILITIES & DUTIES: Include but are not limited to: Selling/Fan Satisfaction * Provide exceptional customer service to all fans using the START and HEART service model and suggestive selling. * Maintain the "Image of Champions" to maximize sales opportunities and ensure fan satisfaction. * Strives to achieve individual and location sales goals daily. * Bring a positive attitude to work every day that is in the best interest of the Cleveland Guardians. Merchandising * In partnership with Supervisor, ensure location is visually merchandised to Company standards. * In partnership with Supervisor, ensure locations under stock and backroom are organized to Company standards. * Communicate merchandise needs and ideas to management and buying team. Operations/Loss Prevention * Assist in daily maintenance and successful operation of assigned location. * Accurate cash handling procedures. * Protect assets of the Company. * Share any breach of loss prevention policies to Retail Ballpark management team. * Partner with Stand Captain for efficient completion of shipments, cycle counts, all business initiatives for their assigned location. * Actively participates in communication in all directions regarding policies, procedures, etc. * Knowledgeable of all standards and able to manage location in the absence of the Stand Captain. * Participation in trainings pertaining to public health and appropriate public health-related protocols. * Assistance in application and enforcement of public health-related requirements, including (but not limited to) requirements pertaining to the wearing of masks and/or social distancing. Assume additional responsibilities as directed by Retail Ballpark management team. At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Support the scoreboard production team as instructed by the Producer, Director, or Field Producer. Contribute to the execution of the event script, ensuring the fulfillment of all elements and corporate partner obligations while enhancing the overall in-game entertainment. RESPONSIBILITIES & DUTIES: * Accountable for distributing equipment or supplies to the scoreboard crew across the ballpark * Collaborate with the Field Producer to ensure the seamless execution of in-game features * Support the production team in loading and unloading production gear. * Work with the production team loading and unloading production gear * Troubleshoot technical and/or other practical issues that may arise * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other operational tasks, as directed At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Create a secure environment by ensuring a visible security presence at Progressive Field ballpark, the administration building, and/or the teammate parking lot for Cleveland Guardians' and Delaware North employees. RESPONSIBILITIES & DUTIES: General * Conduct regular security checks in the Employee Parking Lot or Employee Entrance, whichever you are assigned to, throughout all operating hours, following specified protocols * Report incidents, accidents, alarms, maintenance issues, intrusions, or any noteworthy occurrences to Security Control or BASE (when online) to interact responsibly with diverse entities performing business at Progressive Field Employee Parking Lot and Employee Entrance * conduct security screenings for personnel when entering the Employee Entrance and ensure all vehicles that enter the Employee Parking Lot have a valid parking placard for the specific year, * Implement emergency response procedures in accordance with company security policy and procedures. * Interface with Cleveland Police, Gateway personnel, Game Day Security & Maintenance, and all other Progressive Field associates, as necessary * Be flexible in working in different posts with varying responsibilities * Demonstrate a willingness to learn, adapt, and follow instructions * Any other duties and responsibilities as assigned Employee Lot * Supervise and guide traffic and parking activities in the parking lot with a focus on maintaining order and efficiency * Safely direct traffic for both entry and exit * Provide escort assistance to vehicles for employees, upon request * Inform the supervisor of any lighting issues, safety hazards, or discrepancies observed * Verify the presence of current employee hangtags and monitor the authorized volunteer parking list * Responsible for securing radios and flashlights for the 1st and 3rd shifts * Report and document incidents, accidents, maintenance issues, intrusions, or any noteworthy occurrences, including but not limited to damaged or stolen vehicles, to bring to the attention of management. * Communicate and work with any 3rd party security services that the Cleveland Guardians' may hire for extra security measures * Any other duties and responsibilities as assigned Employee Entrance * Ensure all personnel are scheduled via ABI when "clocking In". * Ensure all personnel have current-year ballpark ID badges * Security screen all personnel via the WTMD or Open Gates and perform Secondary Screening if required * Security Screen all bags for prohibited items including weapons * Report and document incidents, accidents, maintenance issues, intrusions, or any noteworthy occurrences, to the Security Control room or BASE (when online) * Any other duties and responsibilities as assigned At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Execute various security related functions relating to security screening, access control, credential verification, incident management, and safety for all guests at Progressive Field. Provide all guests at Progressive Field a safe, pleasant, and comfortable environment and create positive memorable experiences through exceptional customer service. RESPONSIBILITIES & DUTIES: * Maintain a safe and friendly environment for fans, visitors, and staff at Progressive Field. * Provide exceptional customer service and proactively seek out opportunities to engage, welcome, direct, answer questions, and resolve complaints from all guests at Progressive Field. * Demonstrate a professional demeanor at all times. * Provide crowd management and assist with crowd movement as necessary. * Respond calmly and professionally in the event of any conflict, medical situation, or other incident, and complete appropriate reports. * Verify credentials at restricted access locations around the Ballpark and prohibit access to unauthorized individuals. * Report to work by assigned time and properly inform Manager of all potential work conflicts, including but not limited to absences, emergencies, and needed schedule alterations. * Have thorough knowledge and understanding of Progressive Field policies and procedures, and the ability to enforce policies and procedures. * Have a thorough knowledge and understanding of the Game Day Staff Seasonal Handbook, and ability to abide by all policies and procedures therein. * Have thorough knowledge and understanding, and ability to carry-out the Standard Operating Procedures for assigned Fixed Security roles. * All other duties and responsibilities as assigned. Fixed Security Personnel monitor various restricted areas. Below describes the potential assignments. Media Entrance Attendant * Perform security screening, credential scanning, and utilize the MLB Guest Pass system to create and distribute daily guest passes to authorized visitors. Field Security Guard * Perform credential scanning and access control measures to ensure only authorized personnel enter the field and photography pits during designated times. Clubhouse Security Guard * Perform credential scanning and access control to ensure only authorized personnel enter the clubhouses during designated times. Service Level Security Guard * Perform access control to ensure only authorized personnel access the service level during designated times. VIP Parking Lots Security Guard * Verify authorized vehicles and personnel before entering the parking lot and perform security screening and access control as needed. VIP Suites Security Guard * Perform access control to ensure only authorized personnel enter specific VIP suites in the ballpark. Logistics Team Member * Distribute and document the distribution of communication devices for seasonal staff at Progressive Field At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Gameday all-star setting the standard for customer service, embodying a positive attitude, and being a passionate advocate for our fans. Serves as the front line of support and a resource of knowledge to all inquiries regarding the Guardians organization. You will create a superior fan experience by delivering exceptional human interactions and resolving fan pain points through empowered decision-making. RESPONSIBILITIES & DUTIES: Gameday * Committed to providing our city, fans, and guests with our organizational standard of exceptional service both internally and externally in a professional and timely manner. * Train to remain thoroughly knowledgeable in the policies and procedures of Progressive Field and the Cleveland Guardians, including, but not limited to the areas of Ticket Sales and Service, Ballpark Operations, game day operations, etc. * Assigned to staff a rotating variety of game day locations to provide excellent service to fans. * Responsible for answering incoming telephone calls and providing a high level of Cleveland Guardians customer service. * Transfer of telephone calls to front office personnel and appropriate departments, as necessary. * Respond to and service fans and fan feedback in a timely manner, through e-mails, surveys, and instant message system * Thoroughly enter all information from fan interactions into our customer management system. * Supportf fan-facing gameday duties that include but are not limited to; assisting fans at Lower Fan Services, the Left Field Fan Service Center, in-stadium service hubs, and ticketing support outside of Progressive Field gates. * Place follow-up calls to customers who experienced a customer service issue or needed additional information in a timely manner. * Work in a dynamic environment where information continuously changes and staff must adapt and effectively communicate with fans. * Responsible for having current game and company information readily available. * Responsible for all lost and found items including organizing, properly logging, and coordinating pick-up. * Protect assets through compliance of company standards regarding credit cards, tickets lost and found, etc. Other * Assisting team with Guardians' fan mail by opening, documenting, responding to, and/or distributing to the appropriate department, as needed. * Send out information, including pocket schedules, fan packs, ticket information, etc., as needed. * Support miscellaneous ticketing projects, including selling single-game tickets over the phone. * Aid other departments with mailing, projects, and or events as needed including, but not limited to Guardians Kids Club, * Season Ticket Member events, Community Impact, Single Flash Sales, etc. * Support the CPPH department with game day responsibilities, including sponsor activations and other items. * Opportunity to access internal resources with expertise in: resume writing, interviewing skills, and professional business communications as well as attend professional workshops and luncheons with leaders in the organization * Other duties, as assigned. At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Execute a world class food service, as part of the Cleveland Guardians organizational nutrition philosophy, to optimize health and performance of Cleveland Guardian players, coaches, and staff. The Line Cook is responsible for preparing and cooking specific menu items, following recipes, and standards, as outlined by the managing Chef. They are responsible for ensuring timely execution of assigned tasks while maintaining cleanliness and adhering to food safety regulations; key duties include but are not limited to prepping ingredients, cooking dishes using various methods like grilling, frying, or sautéing, plating food according to presentation guidelines, and maintaining a clean and organized workstation. RESPONSIBILITIES & DUTIES: Primary responsibilities include the following practices implemented during spring training, the competitive season, and the offseason: * Meal production: Assist in executing the menu according to kitchen and dietary standards. * Contribute to the team process of food service, following proper methods of preparation and cooking techniques. * Work collectively with culinary staff in preparing dishes, finishing garnishes, and firing foods to meet service times and guarantee meal freshness. * Ensure all meals are prepared in accordance with HACCP protocols. * Kitchen Maintenance/Safety: Contribute to organizing kitchen processes, ensuring HACCP procedures are followed, and keeping the kitchen and equipment in sanitary and working condition. * Ensure food quality standards by consistently monitoring the temperature of food. * Maximize food safety and minimize waste by ensuring product is FIFO/other best practices for storage. * Assist in dishwashing plates, silverware, and cooking equipment. * Maintain kitchen equipment by performing regular inspections of the kitchen to determine/recognize deficiencies and communicate with Chefs. * Help implement daily, weekly, monthly, and quarterly "gold standard" food safety and sanitation protocols for all stages of food preparation by researching and recommending best practices while ensuring compliance with all HACCP policies. * Assist with Chefs' forecasting of food and non-food products (chemicals, packaging, paper, etc.) utilizing menu & order guide to guarantee timely arrival and storage of products. * Help maintain par stock standards of operation to prevent 86ing items * Collaborate with chefs on current inventory, kitchen needs, and keeping par stocks. * Conduct Continuous Self/Domain Development * Assess personal and professional development opportunities for continuous improvement and innovation of processes, recipes, and preparation methods to maximize efficiency. * Align with other departments to support professional development. * Be familiar with organizational endorsed resources. The above information is not a complete list of the responsibilities, duties, and skills required for this position. No part of this job description restricts management's right to assign additional responsibilities to this job at any time. TAt the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Responsible for operating the camera control units inside the scoreboard control room adhering to directives from the Scoreboard Executive Producer, Director, and the dedicated AV Engineer. RESPONSIBILITIES & DUTIES: * Ensure uniformity in color and light levels across all camera feeds through the utilization of tools such as waveforms and vector scopes * Setup of cameras and patching triax/fiber camera cables as needed * Manage video equipment and the processes involved in configuring cameras for optimal functionality * Collaborate with the full-time AV Engineer to troubleshoot technical issues as they arise * Conduct regular tests to maintain the functionality of all essential equipment * Provide guidance to camera operators on proper setup, including the use of rain gear when necessary * Partner with replay operators to guarantee the correct routing of camera feeds * Responsible for daily check-out and check-in of scoreboard equipment * Develop innovative solutions to address technical or practical challenges that may arise during operations * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other AV work, as directed At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Assist in driving sales and overseeing the general operations of designated retail locations within Progressive Field, all while actively promoting a positive image of the Cleveland Guardians in every fan interaction. RESPONSIBILITIES & DUTIES: Selling/Fan Satisfaction * Deliver outstanding customer service by employing the START and HEART service model, incorporating suggestive selling techniques * Uphold the "Image of Champions" to maximize sales potential and ensure fan satisfaction * Strive towards achieving daily sales targets at both an individual and location level * Maintain a consistently positive attitude in the workplace, aligning with the best interests of the business * Engage in training sessions focused on fan-centric customer service while actively promoting a positive image of the Cleveland Guardians organization Merchandising * Collaborate with the Supervisor to ensure that the location adheres to company visual merchandising standards * Coordinate with the Supervisor to organize backstock and storage rooms according to company guidelines. * Communicate merchandise needs and ideas to management and buying team Operations/Loss Prevention * Support the daily maintenance and smooth operation of assigned location * Participate in training sessions to proficiently operate POS systems * Adhere to all loss prevention standards established by the Ballpark Retail management team to safeguard company assets * Promptly report any violations of loss prevention policies to the Retail Ballpark management team * Partner with the Supervisor to ensure the timely completion of shipments, accurate cycle counts, and successful execution of all business initiatives for the assigned location * Actively participates in all communication channels regarding policies, procedures, and other relevant information * Demonstrate comprehensive knowledge of all standards and the ability to manage the location in the absence of the Supervisor * Assume additional responsibilities as directed by Retail Ballpark management team At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Safely operate basic heavy equipment and tools to upkeep a Major League Baseball field. Engage in physical labor required for grounds and facility maintenance, including the care of all equipment used in job responsibilities. Work is performed under the direct supervision and is reviewed during progress and upon completion. ESSENTIAL DUTIES & RESPONSIBILITIES: * Conduct daily upkeep of a Major League Baseball field * Operation and daily maintenance of all equipment related to field maintenance * Maintenance of all batting cages, field screens, and enclosed hitting tunnels * Daily cleaning of field, dugouts, bullpens, maintenance shop, and all equipment * Perform all pre and post-game field preparations * Safely operate light tractors, power mowers, and small gasoline-powered machinery * Handle trucks, flatbeds, water trucks, or basic single-chassis equipment in a safe manner * Operate tools such as edge trimmers, sprayers, sod cutters, line markers, and various hand tools safely * Performs routine maintenance on all equipment * Transport field-related equipment to and from the field as needed * Contribute to the pulling on and off of field tarps when required * Performs all other job duties as required by Supervisor At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Play a pivotal role in enhancing the Cleveland Guardians' brand through dynamic motion graphics and animations. This position focuses on supporting the Live Experience team by handling quick-turn requests, updating recurring graphics, and contributing to innovative gameday and marketing projects. This role ensures the delivery of cohesive and engaging visual content that elevates the fan experience. RESPONSIBILITIES & DUTIES: Motion Design: * Support the conceptualization and animation of motion graphics to enhance the gameday experience and GTV productions. * Translate static design templates into dynamic motion elements. * Contribute fresh, innovative ideas during brainstorming sessions. * Assist with the development of additional theme night packages, full-board overlays, crowd prompts, and other original fan engagement elements. * Collaborate to explore new animation styles and visual storytelling techniques. Content Updates & Quick-Turn Tasks: * Update and render matchup videos, fireworks graphics, and series-specific assets. * Create and update player-animated headshots and graphics package for the current roster. * Create end tags for in-game footage and social highlight reels. * Adapt marketing and social media graphics for scoreboard use. Content Management: * Assist in organizing the asset library and maintaining animation and design element files. * Distribute animations and ensure efficient file management. Workflow & Collaboration: * Support the Senior Designer/Animator with routine tasks to free up time for larger projects. * Collaborate with the marketing team on additional design and animation needs. * Provide support for the production team with animations and graphics as required At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Responsible for the accurate and timely execution of pre-designed graphics and animations using the Ross Xpression character generation software, ensuring seamless integration with the in-game production. Utilize and update existing templates based on provided scripts or prescribed information to display content that enhances the overall fan experience. RESPONSIBILITIES & DUTIES: * Operate XPression character generation software to display pre-designed graphics, animations, and text overlays during live game productions. * Prepare and organize graphics packages according to game scripts and production cues. * Ensure accurate and timely execution of all graphics elements, including player information, game statistics, promotional messages, and other on-screen content. * Update and maintain existing XPression templates with the latest information, including player stats, rosters, and sponsor logos, based on provided scripts and data feeds. * Monitor the broadcast and in-stadium displays to ensure consistent and error-free graphics presentation. * Collaborate closely with the scoreboard team, including directors, producers, and other operators, to coordinate graphics execution and ensure smooth transitions. * Troubleshoot technical issues related to the character generator system and escalate problems as needed. * Maintain a thorough understanding of XPression software and hardware, staying up-to-date on new features and updates. * Adhere to team and league standards for on-screen graphics presentation and branding. * Perform other related duties as assigned. At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Using specialized equipment to thoroughly remove all peanut and trash debris from all areas of ballpark post-game. RESPONSIBILITIES & DUTIES: General * Operate backpack blower to thoroughly blow/collect all peanut and trash debris from all areas of the ballpark including by not limited to: seating bowl, concourse, parking garage, suite balconies, picnic areas and other areas as assigned. * Secure and store seat covers and seat cushions in designated areas of the ballpark per supervisor/lead instructions. * Read and understand cleaning chemical product use instructions. * Document all unusual or unique occurrences, maintenance, or safety defects and report to a Supervisor, Lead, and/or * Security Control in a timely manner. * Detect and report defects in blower equipment to Supervisor and/or Lead. * Utilize safety equipment while working such as back brace, protective eye wear, and hearing protection as needed to maintain safety standards. * Promptly monitor all public areas of the ballpark, reporting any matter that requires medical, security, custodial or maintenance personnel using means and methods provided in handbook, in a timely manner, continue to monitor to ensure satisfactory resolution. * Ability to learn and perform basic equipment maintenance * Obtain, comprehend and disseminate instructions and vital information especially in the event of emergencies * All of the above determinations are to be done in conjunction with the Post-Game Supervisor and may be dictated by weather conditions and game/event ending times. * Perform all other duties as assigned by Supervisor Night Blower Drivers * Learn and operate a Cushman cart to transport all trash to designated trash compactor Compactor Attendants * Monitor all four compactors ensuring all safety procedures are followed. * Required sort all recyclable materials and ensure they are placed in the correct collections receptable * Learn and safely operate cardboard bailer At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. PRIMARY PURPOSE: Provide fans and visitors with safe, informative and enjoyable tours of Progressive Field. RESPONSIBILITES & DUTIES: * Communicate accurate information of Progressive Field and the Cleveland Guardians in a professional and effective manner. * Be knowledgeable of the Tour Guide Script and ask questions when unsure. * Attend to Guests' needs, requests, and questions quickly and professionally. * Know and understand the relevant policies and procedures of the Cleveland Guardians Charities, Progressive Field, and The Cleveland Guardians. * Ensure any problem or concern a guest may have is handled quickly, professionally, and with a positive result. * Monitor and implement policies and procedures when needed in a polite and respectful manner. * Provide assistance and attention to Guests with disabilities and special needs. * Monitor the cleanliness of the ballpark and report any spills or issues. * Attentively listen to all Guests and answer questions and/or concerns. * Solve any Guest problem or concern through established means. * Document any accidents/incidents on an Incident Card and report them to the Supervisor. * Attend required trainings and orientations prior to the start of the season * Assist others in all departments when assigned. * All other duties as assigned by the Supervisor. At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Thoroughly clean and maintain a welcoming ballpark for visitors at Progressive Field. Create an atmosphere that fosters unity and inspiration in our city, ensuring guests can enjoy the game and events with clean, safe, and comfortable environment. RESPONSIBILITIES & DUTIES: * Contribute to cleaning and sanitizing all assigned areas of the ballpark * Work independently while also collaborating effectively with the custodial team to ensure cleanliness * Read, comprehend, and safely use cleaning chemicals * Report any maintenance and safety issues immediately to Supervisor * Lift and transport tools, boxes, and equipment, typically ranging from 25-50 lbs., depending on the specific requirements of the role * Participate in trash pulls and runs throughout various spaces in the ballpark * Ability to participate/assist in trash pulls and runs throughout spaces in the Ballpark * Stay on duty until the end of the shift and do not depart until the work area is checked by the Supervisor * Learn and operate custodial equipment, which may include riding scrubbers, push scrubbers, carpet extractors, bunters, vacuums, wet/dry vacuums, pressure washers, backpack blowers, etc. * Promptly monitor all public areas of the ballpark, reporting any matter that requires medical, security, custodial or maintenance personnel using means and methods provided in handbook, in a timely manner, and continue to monitor to ensure satisfactory resolution. * Be available for all scheduled shifts for all both baseball and non-baseball events as scheduled by management (March/April through October/November) * Perform all duties as assigned by Supervisors and/or acting Manager-on-Duty At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Execute operations on the production switcher, specifically Ross Acuity, under the guidance of the Producer or Director. Act as the primary assistant in implementing the event script, ensuring the fulfillment of all elements and corporate partner obligations while enhancing the overall in-game entertainment. Accountable for switching and routing sources for the scoreboard and in-house TVs using a combination of multiple MEs and auxiliary outputs. RESPONSIBILITIES & DUTIES: * Orchestrate the signal flow to the scoreboard, ensuring accurate content and layout in accordance with given directives using a blend of macros and memories * Ensure the proper execution of scripted visual elements for pregame, in-game, and postgame segments * Responsible for the pregame preparation, including faxing of cameras and programming switcher macros to guarantee equipment readiness for broadcast * Adept at making on-the-fly decisions, encompassing tasks such as switching camera shots, managing produced videos, graphics, replays, and scoreboard layout * Balance directing and following the guidance of the director throughout the game * Troubleshoot technical and/or other practical issues that may arise * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other production and director work, as directed At the Cleveland Guardians, we are all about creating an inclusive environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people from historically underserved groups-like women and people of color-sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.