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What is a claims coordinator and how to become one
Claims coordinators are in charge of overseeing activities that are related to handling and processing insurance claims for an organization. They act as liaison officers between the organization, insurance providers, and policyholders. They inform them about the status and eligibility of all relevant claims. Also, they review insurance claims to ensure that billing requirements are met. Additionally, they attend to all the inquiries of their clients. Likewise, they recommend ways by which claim issues can be resolved.
Employers seek applicants with a bachelor's degree in business, insurance, or a related field and must have previous experience in a related role. You must possess interpersonal, analytical, problem-solving, organization, time management, communication, and customer service skills. You must be familiar with industry trends and governmental regulations. Also, you must be proficient in Microsoft Office. Claims coordinators earn an average salary of $40,723 per year. This varies between $29,000 and $57,000.
Avg. Salary $38,620
Avg. Salary $59,228
Growth Rate -6%
Growth Rate 0.3%
American Indian and Alaska Native 0.50%
Asian 5.26%
Black or African American 11.20%
Hispanic or Latino 16.99%
Unknown 4.41%
White 61.65%
Genderfemale 75.42%
male 24.58%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity Level is advanced
7 - challenging
Work Life balance is poor
6.4 - fair
Claims Coordinator career paths
Key steps to become a claims coordinator
Explore claims coordinator education requirements
Start to develop specific claims coordinator skills
Skills 
Percentages Customer Service 22.98% Patients 8.79% Data Entry 8.10% Phone Calls 5.93% Insurance Claims 4.66% Complete relevant claims coordinator training and internships
Accountants spend an average of 1-2 years on post-employment, on-the-job training. New claims coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a claims coordinator based on U.S. Bureau of Labor Statistics data and data from real claims coordinator resumes.Research claims coordinator duties and responsibilities
- Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
- Process and adjust Medicare claims, provide feedback to providers on proper CPT, ICD-9 coding for billing purposes.
- Serve as point of contact for all legal issues relate to HIPAA.
- Streamline audit procedures of TPA and maintain extremely high production rate which help in keeping staffing requirements lower.
Prepare your claims coordinator resume
When your background is strong enough, you can start writing your claims coordinator resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a claims coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose From 10+ Customizable Claims Coordinator Resume templates
Build a professional Claims Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Claims Coordinator resume.
Apply for claims coordinator jobs
Now it's time to start searching for a claims coordinator job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Claims Coordinator Job
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Average claims coordinator salary
The average Claims Coordinator salary in the United States is $38,620 per year or $19 per hour. Claims coordinator salaries range between $31,000 and $47,000 per year.
What Am I Worth?
How do claims coordinators rate their job?
Claims Coordinator reviews
When customers are not satisfied even when you know you have delivered the best service you could have and have gone beyond the call of duty in delivering same. They appear to not understand the dynamics of the process even if explained to them
I am able to help clients with their claims. I can sympathize with families who have lost their loved one.
Complaints
That I know I make more money working in many other fields.
Updated January 8, 2025
