How To Become A Claims Assistant: What It Is and Career Path

What is a claims assistant and how to become one

Updated January 8, 2025

4 min read

A Claims Assistant basically deals with insurance claims processing. They assist in the process, do paperwork, manage correspondence, and take phone calls. Administrative and clerical tasks are given to a Claims Assistant, so there are skills specifically needed for this job.

One skill or trait needed as a Claims Assistant is organization skills. You are expected to work efficiently while maintaining organization around your workplace and system. Next, math skills are also essential since you are dealing with numbers here. Lastly, good communication skills are needed for dealing with people. You need to know how to communicate effectively with different people.

A Claims Assistant earns an average salary of $31,138, and there are other opportunities and roles for you to grow in this field. From being a Claims Assistant, you can be a claim processor, an account representative, an account executive, and a business manager if this is the path you are planning to take.

ScoreClaims AssistantUS Average

Salary

2.9

Avg. Salary $36,487

Avg. Salary $59,228

Stability Level

6.2

Growth Rate -3%

Growth Rate 0.3%

Diversity

6.7

Race

American Indian and Alaska Native 0.48%

Asian 3.89%

Black or African American 13.78%

Hispanic or Latino 14.38%

Unknown 4.28%

White 63.20%

Gender

female 80.53%

male 19.47%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress Level

6.2

Stress level is manageable

7.1 - high

Complexity Level

6.4

Complexity Level is intermediate

7 - challenging

Work Life Balance

9.5

Work Life balance is excellent

6.4 - fair

Newest jobs for Claims Assistant in Columbus, OH

Receive alerts for the newest job postings.

Key steps to become a claims assistant

Explore claims assistant education requirements

Most common claims assistant degrees

Bachelor's

43.3 %

Associate

25.3 %

High School Diploma

16.2 %

Start to develop specific claims assistant skills

Skills	Percentages
Customer Service	22.59%
Data Entry	12.27%
Photocopying	6.39%
Insurance Claims	4.89%
Insurance Adjusters	4.75%

Complete relevant claims assistant training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New claims assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a claims assistant based on U.S. Bureau of Labor Statistics data and data from real claims assistant resumes.

Gain additional claims assistant certifications

Claims assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific claims assistant certification, having one may help you stand out relative to other applicants.

The most common certifications for claims assistants include Medical Assistant and Certified Nurse Assistant (CNA).

More About Certifications

Research claims assistant duties and responsibilities

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
Process all HMO member reimbursements.
Create and provide weekly/monthly reports and PowerPoint presentations.
Coordinate daily operations such as updating litigation calendars and client data files.

Prepare your claims assistant resume

When your background is strong enough, you can start writing your claims assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a claims assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Claims Assistant Resume templates

Build a professional Claims Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Claims Assistant resume.

Apply for claims assistant jobs

Now it's time to start searching for a claims assistant job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do claims assistants rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Claims Assistant reviews

A zippia user wrote a review on Aug 2019

Pros

I am able to help clients with their claims. I can sympathize with families who have lost their loved one.

Cons

Complaints