Registration Representative Jobs At CITRUS VALLEY PHYSICIANS GROUP

Current Emanate Health Employees - Please log into your Workday account to apply Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country. Job Summary Under minimal supervision, initiates the appointment/credentialing and reappointment/ re-credentialing process, ensures thorough and timely verification of Licensed Independent Practitioners (LIP) and Allied Health Professional Staff (AHP) credentials and privileges according to medical staff bylaws, policies and procedures. Provides medical staff support services to professional staff by supporting professional staff committee meetings, initiating the proctoring function and acting as a resource for physicians, allied health professionals, and medical center leadership. Other related medical staff services functions. Willing and able to travel to multiple worksites. Job Requirements Minimum Education Requirement : High School Graduate or equivalent preferred. Medical Terminology, ability to use computer for recordkeeping, correspondence, etc. required. Knowledge of Word preferred. Minimum Experience Requirement : Minimum of three (3) years of experience in a directly related field required. Ability to work independently. Demonstrated ability to interact with all levels of hospital and medical staff. Excellent customer service skills required. Minimum Experience Requirement : CPSC or CPMSM NAMSS certification preferred. Delivering world-class health care one patient at a time. Pay Range: $28.14 - $42.21

The Patient Access Specialist (includes prior authorizations) is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

The Patient Access Specialist (includes prior authorizations) is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

The Patient Access Specialist is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Strong consideration will be given to qualified applicants who are also biligual (Spanish & English)! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

The Patient Access Specialist (includes prior authorizations) is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

The Patient Access Specialist (includes prior authorizations) is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

The Patient Access Specialist is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Strong consideration will be given to qualified applicants who are bilingual- Spanish & English! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

The Patient Access Specialist (includes prior authorizations) is a key field-based member of the Market Access Patient Services team responsible for contacting designated accounts and providing support to both the patients, families and healthcare providers (HCPs) . This position requires expertise and knowledge of complex pharmaceutical related patient access, HUB and reimbursement processes. Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)! Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from rare genetic disorders . Primary Responsibilities Serves as the primary point of contact for all patient & caregiver interactions for insurance support, problem resolution, access support, office staff, education Work with a 3rd party insurance support partner and specialty pharmacie s Work collaboratively with all appropriate field roles, HUB case mangers, sales, national accounts, reimbursement specialists Must be able to travel up to 25% Qualifications/Experience BSN/MSN preferred; BA/BS in a relevant discipline required PACs certification is preferred Case management, patient services, or pharmaceutical market access experience At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways Compensation $195,000- $210,000 LTIP (long term incentive program)

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Medical Receptionist is responsible for creating a friendly, welcoming and well-organized front office for patients and facilitating their flow through one of the TrueCare health centers. They are responsible for maintaining a professional and efficient environment for answering phone calls, addressing patient questions, registering new patients, scheduling appointments, updating records, and collecting and posting fees. Duties & Responsibilities: Ensure reception area is well-maintained, neat and clean for each working day; have all front desk activities fully operational at the start of business hours. Check patients in, verifying patient identification, address, phone number(s), billing information and demographics. Inform patients of TrueCare services, policies and procedures. Inform and update patients of wait times. Qualify self-pay patients, according to TrueCare protocols, for any available programs the patient qualifies for and accurately enter data into Intergy. Review the “Agriculture/Migrant” question with patients according to current protocol and accurately enter data into Intergy. Print and verify immunization record of children through the San Diego Immunization Record(SDIR). Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times. Answer incoming calls, address inquiries, and take detailed messages when necessary. As appropriate, transfer calls or send tasks through our Electronic Health Record (EHR) to nursing and/or provider staff. Pre-register, register and schedule patient appointments, as needed. Assist patients with completion of registration forms, as needed. Inform patients of costs of care provided. Collect co-payments and fees, issue receipts and post payments according to TrueCare protocols. Monitor and log any problems that occur with the POS device and notify the Information Systems(IS) department immediately. Input collection and insurance information into Intergy. Ensure self-pay billing is completed daily. Balance daily financial registers and submit data to the billing department; give fees collected to the person responsible for making deposits. Perform other related duties as assigned including, but not limited to, special projects; opening and sorting mail; and ordering supplies. Required Qualifications: High school diploma or equivalent. One (1) year experience as a Medical Receptionist or administrative/clerical experience. Basic computer proficiency. Knowledge of episodic programs and qualification requirements. Desired Qualifications: Bilingual in English and Spanish. Experience working with EHR. Knowledge of medical terminology. Knowledge of healthcare insurance billing procedures, including ICD- 9 and CPT/HCPCS coding conventions and procedures. The pay range for this role is $21 - $26.25 on an hourly basis. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans. Powered by JazzHR Compensation details: 21-26.25 Hourly Wage PIf2f313d42d58-37***********6

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc. ) Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support. Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies. Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc. Marketing Concierge Provide Sales field calls to referring physicians Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc. Provide set up and assistance with Physician Portal Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events Provide educational information and assisting in campaign roll-outs to selected providers and patients Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc. ) If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Ability to travel up to 50% during work week. 2 years in Medical, hospitality, Marketing/Public Relations industry preferred Excellent customer service skills At least 2 years experience in training and presenting information to groups/individuals Strong organizational skills Strong working knowledge of MS Word, Excel, PowerPoint We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc. ) Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support. Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies. Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc. Marketing Concierge Provide Sales field calls to referring physicians Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc. Provide set up and assistance with Physician Portal Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events Provide educational information and assisting in campaign roll-outs to selected providers and patients Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc. ) If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Ability to travel up to 50% during work week. 2 years in Medical, hospitality, Marketing/Public Relations industry preferred Excellent customer service skills At least 2 years experience in training and presenting information to groups/individuals Strong organizational skills Strong working knowledge of MS Word, Excel, PowerPoint We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Part-time Description Love Ergo but don't need to work full-time? We have a part-time opening with a flexible schedule! We're looking for a part-time Ergonomics Specialist! Our Ergonomic Specialists ensure that our clients' equipment, facilities, and systems are designed and organized to the highest standards of comfort, efficiency, health, and safety for the people using them. Work Specifics: Non-exempt position. part-time during normal business hours Monday-Friday local time, remote, travel to clients frequently in the Redwood City/San Mateo, CA area. NOTE: Candidates must reside in the greater Redwood City / San Mateo, CA area. This is a part-time position and as needed. Core Responsibilities include, but are not limited to: Analyzing how people use equipment and machinery Undertaking workplace risk assessments Assessing work environments and their effect on users Utilizing assessment results to identify areas for improvement Developing practical solutions to implement these improvements Producing reports of findings and recommendations for clients, based on assessment results Visiting a range of environments, such as offices and factories, to assess health and safety standards or to investigate workplace accidents Providing advice, information and training to colleagues and clients Developing a clear understanding of how specific industries and their systems work in a short space of time Conduct ergonomic training classes to clients both on-site and virtually Pay for this role is $40-50/hr based on experience, education, and certifications. We also offer: 401K Paid travel time Mileage reimbursement Requirements Training completed in Ergonomics or a related field 3 years' experience as an Ergonomics Specialist Valid state-appropriate Driver's license in good standing Ergonomic Certifications are a plus: CEAS, CAE, CPE, CIE, or other ergonomic related certifications DC, PT, or OT designations are a plus Professional demeanor with excellent listening, and written & oral communication skills Must be computer literate with a high comfort level with computers and computer programs (MS Word, Email, and Internet) Must be able to take digital pictures and incorporate them into word documents with minimal supervision

Part-time Description Love Ergo but don't need to work full-time? We have a part-time opening with a flexible schedule! We're looking for a part-time Ergonomics Specialist! Our Ergonomic Specialists ensure that our clients' equipment, facilities, and systems are designed and organized to the highest standards of comfort, efficiency, health, and safety for the people using them. Work Specifics: Non-exempt position. part-time during normal business hours Monday-Friday local time, remote, travel to clients frequently. This is a VERY part-time position and as needed. Core Responsibilities include, but are not limited to: Analyzing how people use equipment and machinery Undertaking workplace risk assessments Assessing work environments and their effect on users Utilizing assessment results to identify areas for improvement Developing practical solutions to implement these improvements Producing reports of findings and recommendations for clients, based on assessment results Visiting a range of environments, such as offices and factories, to assess health and safety standards or to investigate workplace accidents Providing advice, information and training to colleagues and clients Developing a clear understanding of how specific industries and their systems work in a short space of time Conduct ergonomic training classes to clients both on-site and virtually Pay for this role is $40-50/hr based on experience, education, and certifications. We also offer: 401K Paid travel time Mileage reimbursement Requirements Training completed in Ergonomics or a related field 3 years' experience as an Ergonomics Specialist Valid state-appropriate Driver's license in good standing Ergonomic Certifications are a plus: CEAS, CAE, CPE, CIE, or other ergonomic related certifications DC, PT, or OT designations are a plus Professional demeanor with excellent listening, and written & oral communication skills Must be computer literate with a high comfort level with computers and computer programs (MS Word, Email, and Internet) Must be able to take digital pictures and incorporate them into word documents with minimal supervision

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full-Time position (80 hours per pay period) with a Monday - Friday schedule, located at our Scripps Clinic in Carmel Valley. This position has a hybrid work schedule once training is complete. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? AWARD-WINNING WORKPLACE: * Made Becker's 150 Top Places to Work for 2024 * #5 in Fortune Best Workplaces in Healthcare 2023 * #78 in PEOPLE Companies that Care 2023 * #95 in Fortune 100 Best Companies to Work for 2023 * Nearly a quarter of our employees have been with Scripps Health for over 10 years Join a caring team supporting Scripps Clinic Carmel Valley as a Scheduling Specialist in the Gastroenterology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but is not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. * May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership in order to resolve concerns. Required Qualifications: * Must be able to demonstrate proficiency of Microsoft computer applications with a minimum score of 80%. * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. * Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 years of experience in customer service or healthcare/medical office environment. * Experience scheduling in Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $26.16-$34.65/hour

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines/La Jolla. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? AWARD-WINNING WORKPLACE: * Made Becker's 150 Top Places to Work for 2024 * #5 in Fortune Best Workplaces in Healthcare 2023 * #78 in PEOPLE Companies that Care 2023 * #95 in Fortune 100 Best Companies to Work for 2023 * Nearly a quarter of our employees have been with Scripps Health for over 10 years Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Hematology/Oncology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $26.16-$34.65/hour

Scheduling Specialist - (MEM008781) Description Title: Scheduling Specialist Department: GI Services Status: Full-time Shift: Days (8hr shifts) Pay Range: $21.50 - $30.65/hour MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position Summary: Coordinate all patient care functions utilizing the five (5) Simply Better steps with every patient and teammember interaction for surgical services that include: scheduling office visits, procedure(s) atexternal/internal locations and obtaining needed information/documentation for patient to meet therequirements for surgical services. Essential Functions and Responsibilities of the Job:1. Assists in the coordination of the Patient Procedure/Surgical schedule: work with hospital/facility blocktime and providers schedules.Surgery Scheduler II 32. Collaborates in the management and scheduling of complex procedural or surgical procedures that mayrequire multiple appointments, as well as add-ons and emergent procedures, facilitating communicationbetween patients, physicians, multiple departments, facilities, and staff members.3. Coordinate with patients Primary Care Provider for Pre-Op study requirements.4. Ensure all referrals, insurance, & authorizations are obtained prior to surgery/procedure. Verify patientdemographics, insurance and pharmacy information.5. Maintain knowledge of computer scheduling functions using proper registration protocols with all newpatients. Edit existing patient data as needed and utilize appropriate visit types.6. Communicate effectively with patients regarding changes in schedule, issues, and physician officeconcerns.7. One week prior to procedure, contact patient to confirm appointment, review all necessary instructions,forms and procedure preparations are completed.8. Process specialist requests correctly and prioritize based on urgency9. Respond in a timely manner, to inquiries about medical group concerning insurance coverage, specialtyproviders, claim issues, disability questions, and general information.10. Work in conjunction with other departments to educate patients, physicians and staff about insurancerelated protocols/benefits11. Coordinate ambulatory care discharge activities requested by physician. Review and promote compliancewith patient care plan.12. Document in patient chart in a timely manner.13. Obtain outside medical records/reports as required and provide to physician as needed.14. Perform any additional or miscellaneous duties as requested by the management team within the scopeof knowledge and ability. *Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Qualifications Experience Minimum one (1) year experience in medical field (Medical Assistant, Customer ServiceRepresentative, Front Office Assistant, or other) in ambulatory care preferred. Prior medical office experience preferred. Must have a minimum of 1 year of customer service in any field and have worked with computers. Education High School graduate or equivalent required. Strong knowledge of Medical Terminology preferred Current AHA BLS for Healthcare Provider required Primary Location: United States-California-Fountain ValleyJob: Admitting, Registration, SchedOrganization: MemorialCare Medical FoundationSchedule: Full-time Employee Status: RegularJob Level: StaffJob Posting: Mar 21, 2025, 5:37:33 PMWork Schedule: 8/40 work shift hours Shift: Day JobDepartment Name: GI Services - GRP FV Brookhurs

Scheduling Specialist About Human Longevity Inc. Human Longevity, Inc. (HLI), is a privately held human health information technology and health care company founded by pioneers in the fields of genomics and stem cell therapy to revolutionize human health and the practice of medicine. Using advances in genomic sequencing, the human microbiome, metabolomics, informatics, computing, and cell therapy technologies, HLI is building the world's most comprehensive knowledge base of human genotypes and phenotypes as a basis for a variety of opportunities to help solve aging related disease and human biological decline. Clients have access to state of the art physiologically quantitative clinical and behavioral testing that includes whole body MRI, 4D echocardiography, advanced biometric analysis, and wireless digital monitoring that will serve as the basis of a truly personalized approach to health and longevity care. We are committed to revolutionizing human health and the practice of medicine. Purpose of Job The Human Longevity Scheduler is a client facing position, ensuring efficient office operations and client satisfaction. The primary duty of this position is to support the scheduling of client appointments and Physician appointments. In addition, this position will support client visits and provide administrative support to the medical team. This is an on-site, full-time position located in South San Francisco. Tasks and Responsibilities * Schedule clients for medical intake, in-clinic visit for testing, imaging review, preliminary and comprehensive Return of Results meetings, follow-up lab works, and many more. * Track client's return of results and follow-up appointments with daily schedule tracker to reschedule no shows as necessary. * Manage all post visit activities and follow-ups related to the initial Human Longevity visit. * Respond to client calls and emails within 2 hours and triage as necessary while maintaining follow-up to ensure timely closure to client issues and needs. * Welcomes staff, guests and customers by greeting them professionally, in person or on the telephone; answering or directing inquiries. * Maintain confidentiality of employee information at all times, including when visitors without an appointment are requesting staff information. Notify security if needed. * Keep all paperwork and documents organized and face-down on the desk for confidentiality reasons. * Screen all calls and take messages for those where it's unclear of who to route the call to. * Collaborate with Executive Assistant staff for communication involving the leadership they each support. * Assist with the coordination of incoming and outgoing mail. * Maintain confidentiality of sensitive information and documents. * Anticipate and respond to changing situations. * Oversee all practicing physicians, nurse practitioners, and the Medical Director's Calendars. * Establish Best-In-Class Human Longevity experience for all clients. * Superuser of Allscripts PM, Allscripts EHR, Salesforce, and Outlook. * Ensure all client information is accurate and captured in all internal systems. * Confirm the correct product for the client and make adjustments as needed on the day of visit to correct any discrepancies. * Confirm correct payment was collected prior to visit and collect or correct payment, as necessary. * Oversee and execute timely completion of additional projects. * Establish, update, and maintain departmental files (paper and electronic) and records Minimum Qualifications (Must have) * High School diploma or equivalent * Experience in client-facing environments * Scheduling experience in a Health Care or Clinic environment * Exceptional verbal and written communication skills with ability to adapt quickly * Strong organizational and multi-tasking skills * Demonstrated ability to work in confidential environments and operate with the utmost discretion * Resourceful problem solver with careful attention to detail and consistent follow-through * Ability to work independently and prioritize objectives throughout day in fast-paced environment * Ability to work well with teams in an open environment * Able to work 8-hour shifts between 7:00 am to 6:00 pm Preferred Qualifications * Bachelor's degree * Experience in biotechnology, pharmaceutical or healthcare settings * Experience with Allscripts and/or Outlook * Familiarity with HIPAA compliance requirements Working Conditions * Open clinical environment * Prolonged periods of sitting, standing, bending and kneeling

Scheduling Specialist Inc. Human Longevity, Inc. (HLI), is a privately held human health information technology and health care company founded by pioneers in the fields of genomics and stem cell therapy to revolutionize human health and the practice of medicine. Using advances in genomic sequencing, the human microbiome, metabolomics, informatics, computing, and cell therapy technologies, HLI is building the world's most comprehensive knowledge base of human genotypes and phenotypes as a basis for a variety of opportunities to help solve aging related disease and human biological decline. Clients have access to state of the art physiologically quantitative clinical and behavioral testing that includes whole body MRI, 4D echocardiography, advanced biometric analysis, and wireless digital monitoring that will serve as the basis of a truly personalized approach to health and longevity care. We are committed to revolutionizing human health and the practice of medicine. Purpose of Job The Human Longevity Scheduler is a client facing position, ensuring efficient office operations and client satisfaction. The primary duty of this position is to support the scheduling of client appointments and Physician appointments. In addition, this position will support client visits and provide administrative support to the medical team. This is an on-site, full-time position located in South San Francisco. Tasks and Responsibilities Schedule clients for medical intake, in-clinic visit for testing, imaging review, preliminary and comprehensive Return of Results meetings, follow-up lab works, and many more. Track client's return of results and follow-up appointments with daily schedule tracker to reschedule no shows as necessary. Manage all post visit activities and follow-ups related to the initial Human Longevity visit. Respond to client calls and emails within 2 hours and triage as necessary while maintaining follow-up to ensure timely closure to client issues and needs. Welcomes staff, guests and customers by greeting them professionally, in person or on the telephone; answering or directing inquiries. Maintain confidentiality of employee information at all times, including when visitors without an appointment are requesting staff information. Notify security if needed. Keep all paperwork and documents organized and face-down on the desk for confidentiality reasons. Screen all calls and take messages for those where it's unclear of who to route the call to. Collaborate with Executive Assistant staff for communication involving the leadership they each support. Assist with the coordination of incoming and outgoing mail. Maintain confidentiality of sensitive information and documents. Anticipate and respond to changing situations. Oversee all practicing physicians, nurse practitioners, and the Medical Director's Calendars. Establish Best-In-Class Human Longevity experience for all clients. Superuser of Allscripts PM, Allscripts EHR, Salesforce, and Outlook. Ensure all client information is accurate and captured in all internal systems. Confirm the correct product for the client and make adjustments as needed on the day of visit to correct any discrepancies. Confirm correct payment was collected prior to visit and collect or correct payment, as necessary. Oversee and execute timely completion of additional projects. Establish, update, and maintain departmental files (paper and electronic) and records Minimum Qualifications (Must have) High School diploma or equivalent Experience in client-facing environments Scheduling experience in a Health Care or Clinic environment Exceptional verbal and written communication skills with ability to adapt quickly Strong organizational and multi-tasking skills Demonstrated ability to work in confidential environments and operate with the utmost discretion Resourceful problem solver with careful attention to detail and consistent follow-through Ability to work independently and prioritize objectives throughout day in fast-paced environment Ability to work well with teams in an open environment Able to work 8-hour shifts between 7:00 am to 6:00 pm Preferred Qualifications Bachelor's degree Experience in biotechnology, pharmaceutical or healthcare settings Experience with Allscripts and/or Outlook Familiarity with HIPAA compliance requirements Working Conditions Open clinical environment Prolonged periods of sitting, standing, bending and kneeling