Human Resources Lead Jobs At Citi

- 20 Jobs
  • HR Global Operations - Compensation & Benefits Transformation Lead

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH Jobs

    JobID: 210600260 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $104,500.00-$160,000.00 Transform the future of compensation and benefits operations at JPMorgan Chase. The Global Compensation and Benefits Transformation Lead will drive strategic change and operational excellence in a high-impact role. Lead the creation of a robust operating model, leverage cutting-edge tools, and spearhead automation to enhance efficiency. Join our team to make a meaningful impact on our global organization and be part of a team committed to innovation and operational excellence. As a Global Compensation & Benefits Transformation Lead within Employee Experience, your day will be a dynamic blend of strategic planning and hands-on execution. You'll start by collaborating with cross-functional and product teams to assess and help refine compensation and benefit processes, leveraging toolsets to drive efficiency and automation. Throughout the day, you'll lead projects, work hand in hand with operational teams, and provide expert guidance to stakeholders. This work is crucial as it directly impacts the firm's ability to attract and retain top talent, maintain compliance, and drive operational excellence in a high-risk area, ultimately contributing to the firm's overall success and innovation. Job responsibilities * Develop and implement a comprehensive operating model for Compensation operations, ensuring alignment with organizational goals * Collaborate with cross-functional teams to assess current processes, identify areas for improvement, and implement innovative solutions to enhance efficiency and effectiveness * Leverage existing tools and technologies to optimize compensation processes, while identifying opportunities for automation to reduce manual effort and minimize risk. * Transition management, coordinating with relevant departments to ensure a smooth handover, maintaining service continuity, and addressing any operational challenges that arise during the transition period * Oversee readiness of functions and partner with HR operational teams to execute a continuous change agenda of process improvement and simplification activities * Partner and support change management initiatives to ensure successful adoption of new processes and technologies across the organization * Monitor and evaluate the effectiveness of compensation and benefit operations, making data-driven recommendations for continuous improvement * Serve as a subject matter expert on compensation and benefit operations, providing guidance and support to stakeholders at all levels of the organization * Manage and lead projects, ensuring timely delivery of key milestones and objectives * Stay abreast of industry trends and regulatory changes, ensuring compliance and alignment with best practices Required qualifications, capabilities, and skills * Bachelor's degree in Human Resources, Business Administration, or a related field. * Minimum of 7 years of experience in senior project and compensation / benefits based roles, with a strong focus on operational transformation and project management. * Proven track record of leading complex transformation initiatives in a global organization. * Strong understanding of compensation and benefits principles, practices, and regulatory requirements. * Excellent project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment. * Strong analytical, problem-solving and technical skills, with the ability to make data-driven decisions. * Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. * Ability to stay abreast of industry trends and regulatory changes, ensuring compliance and alignment with best practices. Preferred qualifications, capabilities, and skills * Experience with process improvement methodologies and experience with implementing intelligent automation tools, i.e UI Path and Alteryx * Familiarity with global compensation and benefit practices and international regulatory requirements * Operational experience in managing and optimizing compensation and benefit processes * Advanced degree preferred
    $104.5k-160k yearly 38d ago
  • HR Control Manager Global Operations - Vice President

    Jpmorgan Chase 4.8company rating

    Columbus, OH Jobs

    Join our Human Resources Control Management (CM) Team today! This role offers an opportunity to contribute to maintaining a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. As a Control Manager - Vice President on the HR Controls team, you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. The HR Controls team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. **Job Responsibilities** + Provide subject matter expertise in relation to operational risks as it relates to Global Operations, this includes areas such as Payroll, Retirement, Mobility, Benefits, Employee Data, Compensation and other operational systems and workflows + Partner with key senior stakeholders within Global Operations to identify and assess risks and provide control expertise on the design of controls to mitigate data related risks + Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols + Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies + Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk + Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions + Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs. + Translate business requirements into effective and streamlined robust control solutions **Required qualifications, capabilities, and skills** + Bachelor's degree or equivalent experience required + 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance + Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) + Strong knowledge of data risk management and working experience of data governance, protection, classification, retention, destruction, quality and data use; and how to apply that to an operational and/or a technology environment + Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner + Exceptional interpersonal skills; exceptional collaboration and relationship building skills + Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk + Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making **Preferred qualifications, capabilities, and skills** + Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including, Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data (Privacy and Data Laws), Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, Timekeeping, Retirement) + Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment + Ability to understand a process and associated risk to inform control design Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. We are unable to provide relocation assistance for this role at this time. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $156k-222k yearly est. 49d ago
  • HR Controls Vice President

    Jpmorganchase 4.8company rating

    Columbus, OH Jobs

    Join our HR Control Management (CM) Team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. As a Control Management Vice President on our HR Controls team you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. We are hiring Control Managers at the Vice President level across our core locations (Columbus, OH, Newark, DE). Job Responsibilities: Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation. Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements. Required qualifications, capabilities, and skills: Bachelor's degree or equivalent experience required 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Preferred qualifications, capabilities, and skills: Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data, Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, Timekeeping, Retirement) Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Exceptional interpersonal skills; exceptional collaboration and relationship building skills Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment Ability to understand a process and associated risk to inform control design Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
    $156k-222k yearly est. 60d+ ago
  • Human Resources Control Manager Vice President

    Jpmorganchase 4.8company rating

    Columbus, OH Jobs

    Join our HR Control Management (CM) Team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. As a Control Manager - Vice President in the HR Controls team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Your role involves fostering a proactive risk and control culture, engaging with HR business leaders to assess strategies, guide risk management, and identify process improvements. Additionally, you will lead the identification and management of operational risks, provide independent risk advisory support, and oversee the execution of Control and Operational Risk Evaluation (CORE) to mitigate financial, regulatory, and reputational risks. Job Responsibilities Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions Lead the identification, escalation, monitoring and measuring of operational risk in accordance with firm-wide operational risk programs Lead and provide independent risk and control advisory support and risk challenge, inclusive of targeted reviews, root cause analysis, and developing sustainable and strategic risk mitigation solutions Provide additional process and program portfolio support, activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other control programs Required qualifications, capabilities, and skills Bachelor's degree or equivalent experience required 7+ years of experience in HR, controls, audit, quality assurance, risk management, or compliance Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Exceptional interpersonal skills; exceptional collaboration and relationship building skills Ability to understand a process and associated risk to inform control design Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk Preferred qualifications, capabilities, and skills Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment Excellent change management, decision making, problem solving, continuous improvement, executive communication, and teamwork skills Implementation skills including: writing action plans and procedures and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making Human Resources experience Financial Services experience Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
    $156k-222k yearly est. 6d ago
  • HR Control Manager - Regulatory Affairs - Vice President

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH Jobs

    JobID: 210574564 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $118,750.00-$190,000.00 Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls. As a Control Manager - Vice President within HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Reporting to the Product Portfolio Control Lead, you will be responsible for the control framework of one or more sub products within the HR Product Portfolio. You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; whilst building strong partnerships with HR and Corporate Function leaders to help mitigate risk.The focus of this EMEA based role is to support HR requirements driven by engagement with the European Central Bank (ECB) and the JPMorgan SE Legal Entity, working closely with the EMEA Regulatory Affairs team, Audit and Compliance. Job responsibilities * Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols * Deliver end-to-end project management support for internal audits and external regulatory exams supporting HR Regulatory Affairs * Prepares committee materials on regulatory exams and compensation matters * Partner on regulatory matters with EMEA Regulatory Affairs, Compliance and Audit * Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support compensation-related programs and strategies * Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions * Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk * Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements. * Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs. Required qualifications, capabilities, and skills * Bachelor's degree or equivalent experience * Substantial financial service experience in controls, audit, quality assurance, risk management, or compliance * Ability to understand the business / knowledge of regulation surrounding business, including expertise in Regulatory Affairs and Compensation * Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application * Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner * Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment * Strong project time management skills to meet strict regulatory deadlines; ability to understand a process and associated risk to inform control design * Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk * Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making * Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
    $156k-222k yearly est. 5d ago
  • HR Control Manager - Regulatory Affairs - Vice President

    Jpmorganchase 4.8company rating

    Columbus, OH Jobs

    Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls. As a Control Manager - Vice President within HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Reporting to the Product Portfolio Control Lead, you will be responsible for the control framework of one or more sub products within the HR Product Portfolio. You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; whilst building strong partnerships with HR and Corporate Function leaders to help mitigate risk.The focus of this EMEA based role is to support HR requirements driven by engagement with the European Central Bank (ECB) and the JPMorgan SE Legal Entity, working closely with the EMEA Regulatory Affairs team, Audit and Compliance. Job responsibilities Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Deliver end-to-end project management support for internal audits and external regulatory exams supporting HR Regulatory Affairs Prepares committee materials on regulatory exams and compensation matters Partner on regulatory matters with EMEA Regulatory Affairs, Compliance and Audit Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support compensation-related programs and strategies Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements. Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs. Required qualifications, capabilities, and skills Bachelor's degree or equivalent experience Substantial financial service experience in controls, audit, quality assurance, risk management, or compliance Ability to understand the business / knowledge of regulation surrounding business, including expertise in Regulatory Affairs and Compensation Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment Strong project time management skills to meet strict regulatory deadlines; ability to understand a process and associated risk to inform control design Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
    $156k-222k yearly est. 60d+ ago
  • HR Controls Vice President

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH Jobs

    JobID: 210585514 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $118,750.00-$190,000.00 Join our HR Control Management (CM) Team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. As a Control Management Vice President on our HR Controls team you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. We are hiring Control Managers at the Vice President level across our core locations (Columbus, OH, Newark, DE). Job Responsibilities: * Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols * Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies * Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk * Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions * Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation. * Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements. Required qualifications, capabilities, and skills: * Bachelor's degree or equivalent experience required * 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance * Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Preferred qualifications, capabilities, and skills: * Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data, Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, Timekeeping, Retirement) * Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner * Exceptional interpersonal skills; exceptional collaboration and relationship building skills * Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment * Ability to understand a process and associated risk to inform control design * Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk * Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
    $156k-222k yearly est. 56d ago
  • HR Control Manager Global Operations - Vice President

    Jpmorganchase 4.8company rating

    Columbus, OH Jobs

    Join our Human Resources Control Management (CM) Team today! This role offers an opportunity to contribute to maintaining a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. As a Control Manager - Vice President on the HR Controls team, you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. The HR Controls team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. Job Responsibilities Provide subject matter expertise in relation to operational risks as it relates to Global Operations, this includes areas such as Payroll, Retirement, Mobility, Benefits, Employee Data, Compensation and other operational systems and workflows Partner with key senior stakeholders within Global Operations to identify and assess risks and provide control expertise on the design of controls to mitigate data related risks Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs. Translate business requirements into effective and streamlined robust control solutions Required qualifications, capabilities, and skills Bachelor's degree or equivalent experience required 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Strong knowledge of data risk management and working experience of data governance, protection, classification, retention, destruction, quality and data use; and how to apply that to an operational and/or a technology environment Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Exceptional interpersonal skills; exceptional collaboration and relationship building skills Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making Preferred qualifications, capabilities, and skills Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including, Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data (Privacy and Data Laws), Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, Timekeeping, Retirement) Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment Ability to understand a process and associated risk to inform control design Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. We are unable to provide relocation assistance for this role at this time.
    $156k-222k yearly est. 50d ago
  • HR Control Manager - Regulatory Affairs - Vice President

    Jpmorgan Chase 4.8company rating

    Columbus, OH Jobs

    Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls. As a Control Manager - Vice President within HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Reporting to the Product Portfolio Control Lead, you will be responsible for the control framework of one or more sub products within the HR Product Portfolio. You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; whilst building strong partnerships with HR and Corporate Function leaders to help mitigate risk.The focus of this EMEA based role is to support HR requirements driven by engagement with the European Central Bank (ECB) and the JPMorgan SE Legal Entity, working closely with the EMEA Regulatory Affairs team, Audit and Compliance. **Job responsibilities** + Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols + Deliver end-to-end project management support for internal audits and external regulatory exams supporting HR Regulatory Affairs + Prepares committee materials on regulatory exams and compensation matters + Partner on regulatory matters with EMEA Regulatory Affairs, Compliance and Audit + Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support compensation-related programs and strategies + Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions + Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk + Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements. + Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs. **Required qualifications, capabilities, and skills** + Bachelor's degree or equivalent experience + Substantial financial service experience in controls, audit, quality assurance, risk management, or compliance + Ability to understand the business / knowledge of regulation surrounding business, including expertise in Regulatory Affairs and Compensation + Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application + Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner + Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment + Strong project time management skills to meet strict regulatory deadlines; ability to understand a process and associated risk to inform control design + Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk + Implementation skills including:writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making + Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $118,750.00 - $190,000.00 / year
    $118.8k-190k yearly 60d+ ago
  • HR Controls Vice President

    Jpmorgan Chase 4.8company rating

    Columbus, OH Jobs

    Join our HR Control Management (CM) Team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. As a Control Management Vice President on our HR Controls team you will be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm. We are hiring Control Managers at the Vice President level across our core locations (Columbus, OH, Newark, DE). **Job Responsibilities:** + Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols + Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies + Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk + Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions + Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation. + Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements. **Required qualifications, capabilities, and skills:** + Bachelor's degree or equivalent experience required + 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance + Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) **Preferred qualifications, capabilities, and skills:** + Ability to understand the business / knowledge of regulation surrounding business, including expertise in at least one HR discipline, including Benefits, Compensation, Employee Relations, Recruiting, Talent & Learning, Workforce Data, Diversity Equity & Inclusion, Regulatory Affairs, and HR Operations (Mobility, Payroll, Timekeeping, Retirement) + Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner + Exceptional interpersonal skills; exceptional collaboration and relationship building skills + Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment + Ability to understand a process and associated risk to inform control design + Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk + Implementation skills including:writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $118,750.00 - $190,000.00 / year
    $118.8k-190k yearly 60d+ ago
  • HR Assessments Product Manager Vice President

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH Jobs

    JobID: 210593954 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $104,500.00-$165,000.00; Washington,DC $104,500.00-$165,000.00 We are seeking dynamic experts in the field of employee assessment to join the firm's centralized global Assessments Product Team as an HR Assessment Vice President. As part of the Assessments product team, you will help empower the firm to make faster, data-driven talent decisions through valid, fair, and compliant assessments measuring job relevant capabilities and skill proficiency. If you are passionate about leveraging the latest research and technology to revolutionize talent assessment, we invite you to join our forward-thinking team. As an Assessment Vice President on the Assessment Product Team, you will play a pivotal part in shaping our firm's talent assessment strategy by collaborating with cross-functional partners to lead the design, development, validation, and implementation of cutting-edge assessment and selection products. Your expertise will ensure these tools are valid, fair, compliant with all relevant laws and regulations, and meet objectives and key results (OKRs). Our assessment tools/products are designed and calibrated to enhance user experience, improve job performance, boost retention, promote diversity of hire, and drive key business metrics and recruitment efficiency. Job Responsibilities * Build relationships with stakeholder and help shape the vision and relevant OKRs for the specific assessment products/tools within your remit * Lead the design, development, validation, implementation, and on-going evaluation of assessment and selection products/tools (developed in-house or vendor-tailored) against OKRs * Stay abreast of technological or legal developments impacting the assessment field and act as a subject matter expert to guide others in the development, evaluation, and use of fair, compliant, and effective employee selection tools * Engage with legal, compliance, and analytics teams to evaluate selection tools against all relevant laws and regulations globally * Collaborate closely with product management, engineering, and user experience on the design, integration and deployment of assessment products * Partner closely with change management and learning/training teams on product implementations, trainings, and end-user-readiness * Draft assessment product documentation including technical reports, executive summaries for senior leaders, end-user trainings, standard operating procedures, and product management documentation (e.g., solution charters, journey maps, user stories, product requirement documents, product roadmap, etc.) Required Qualifications, Capabilities, and Skills * MA or PhD degree in industrial organizational psychology or related field * 6+ years of applied experience with selection assessment projects involving job analysis, criterion validation, adverse impact analyses, and ongoing statistical evaluation * Experience with launching new assessments including integration, UAT, change management, and training * Experience working with legal and compliance teams to evaluate assessments and knowledge of assessment-related laws/regulations, EEOC, UGESP, and OFCCP guidelines * Experience leading large, complex projects/programs including risk management approaches * Exceptional communication and presentation skills, with the ability to convey complex technical information in varying ways, depending on the audience and need * Ability to lead cross-functional teams, coach and develop others to support the development of high-performing teams Preferred Qualifications, Capabilities, and Skills * Knowledge of the product lifecycle and/or experience with product management * Experience with agile methodology and Jira or similar tools * Experience working with large, heavily-regulated corporate entities * Experience with assessing for technology roles such as software engineers
    $104.5k-165k yearly 7d ago
  • Human Resources Business Advisor-Executive Director

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH Jobs

    JobID: 210609731 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $152,000.00-$260,000.00; New York,NY $152,000.00-$260,000.00 Join the HR4HR Business Advisory team where you'll have the opportunity to drive meaningful people strategies. This high impact role allows you to enhance your career by leveraging your Human Resources (HR) skills and collaborating with leaders across the organization. Be part of a supportive team that values innovation and professional growth and makes a positive impact in a leading financial institution. As a Human Resources Business Advisor - Executive Director within the HR team, you will be involved with collaborating with various stakeholders to execute strategic priorities, providing support to senior managers for core HR activities and initiatives. The position offers high visibility across the HR organization and the chance to work closely with a diverse group of stakeholders and senior leaders. Job Responsibilities: * Partner with business leaders to establish a people agenda and support the implementation of related initiatives, activities, and efforts for your aligned lines of business. * Maintain the performance and talent management cycle by partnering with leaders on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues, and processes, and provide guidance on the promotion process. * Support the year-end compensation process by ensuring that baselines are accurate and synchronized with finance and/or business management, providing guidance on incentive compensation and salary planning, and supporting managers through compensation decisions. * Engage in employee listening/feedback initiatives, such as action plans based on Employee Opinion Surveys. * Participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the talent team. * Advise business leadership and cascade the structuring and re-organizational changes deeper into Line of Business areas to institutionalize the new organization into BAU. Required Qualifications, Capabilities, and Skills: * Proven ability to interact with business leaders at all levels and influence employee-related decision-making. * Project management abilities, including execution skills and end-to-end process improvement. * Ability to utilize critical thinking and analytical skills to identify issues and trends, develop solutions, and address root causes. * Able to operate in a highly matrixed environment and across all levels of the organization. * Solid relationship management skills and ability to navigate across the function and the firm. * Exceptional communication skills; written and verbal, able to present and articulate ideas to the business and HR colleagues. * Demonstrated ability to thrive in a fast-paced, collaborative, team-based culture and leverage a matrixed organization to problem solve, design, and execute people priorities. * Ability to implement change across multiple stakeholders and within the HR Business Advisor team. * Comfort partnering with employee relations and HR legal on complex and often time-sensitive employee matters. * 10+ years of Human Resources experience required. * Technically proficient in MS Office Suite - including Excel and PowerPoint. Preferred Qualifications, Capabilities, and Skills * Previous Human Resource Business Advisor experience advising senior leadership is a plus.
    $73k-97k yearly est. 3d ago
  • HR Strategic Planning -- Senior Business Experience Planning & Administration Advisor

    PNC Financial Services Group, Inc. 4.4company rating

    Columbus, OH Jobs

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Experience Planning & Administration Advisor within PNC's Strategy, Execution & Technology organization, you will be based in Pittsburgh, PA ; Birmingham, AL; Cleveland, OH; OR Columbus, OH. Other locations may be considered based on experience. The HR Strategic Planning function will work with senior leadership to define HR's strategy, objectives, and success metrics. This individual will also be responsible for Annual Planning, HR Strategic Whitepaper, HR Scorecard, and HR Initiative Planning and Oversight. Job Description * Indirectly leads cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners. * Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations. * Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals. * Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy. * Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Innovation, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $70k-93k yearly est. 4d ago
  • Client Relationship Consultant 1-4 (Banker) - Ashtabula, Geneva, & Middlefield Offices (FT 30-40hrs)

    Us Bank 4.6company rating

    Ashtabula, OH Jobs

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. This active posting is for a Client Relationship Consultant role: Client Relationship Consultant 1, Client Relationship Consultant 2, Client Relationship Consultant 3, and Client Relationship Consultant 4. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting. Client Relationship Consultant 1 Basic Qualifications * High school diploma or equivalent * Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Basic knowledge of applicable bank and branch policies, procedures and support systems * Proven customer service and interpersonal skills * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 2 Basic Qualifications * High school diploma or equivalent * Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Thorough knowledge of applicable bank and branch policies, procedures and support systems * Proven customer service and interpersonal skills * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 3 Basic Qualifications * High school diploma or equivalent * Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Thorough knowledge of applicable bank and branch policies, procedures and support systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 4 Basic Qualifications * High school diploma or equivalent * Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Advanced knowledge of applicable bank and branch policies, procedures and support systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO is the Law U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. U.S. Bank accepts applications for this position on an ongoing basis.
    $20-20 hourly 5d ago
  • Client Relationship Consultant 1-4 (Banker) - Ashtabula, Geneva, & Middlefield Offices (FT 30-40hrs)

    U.S. Bank National Association 4.6company rating

    Ashtabula, OH Jobs

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job DescriptionClient Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.This active posting is for a Client Relationship Consultant role: Client Relationship Consultant 1, Client Relationship Consultant 2, Client Relationship Consultant 3, and Client Relationship Consultant 4. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting.Client Relationship Consultant 1Basic Qualifications- High school diploma or equivalent- Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience- Bilingual Spanish- Proven ability to build and foster relationships with clients through proactive outreach and follow up- Ability to effectively engage and communicate with clients- Basic knowledge of applicable bank and branch policies, procedures and support systems- Proven customer service and interpersonal skills- Experience with using and demonstrating digital products and self-service technologies- Ability to explore and identify a customer's true needs while leveraging a digital first mindset- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively- Experience in the financial services industry preferred Client Relationship Consultant 2Basic Qualifications- High school diploma or equivalent- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience- Bilingual Spanish- Proven ability to build and foster relationships with clients through proactive outreach and follow up- Ability to effectively engage and communicate with clients- Thorough knowledge of applicable bank and branch policies, procedures and support systems- Proven customer service and interpersonal skills- Experience with using and demonstrating digital products and self-service technologies- Ability to explore and identify a customer's true needs while leveraging a digital first mindset- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively- Experience in the financial services industry preferred Client Relationship Consultant 3Basic Qualifications- High school diploma or equivalent- Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience- Bilingual Spanish- Proven ability to build and foster relationships with clients through proactive outreach and follow up- Ability to effectively engage and communicate with clients- Thorough knowledge of applicable bank and branch policies, procedures and support systems- Thorough knowledge of all retail products and services- Proven customer service and interpersonal skills- Experience in participating in sales campaigns/promotions- Experience with using and demonstrating digital products and self-service technologies- Ability to explore and identify a customer's true needs while leveraging a digital first mindset- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively- Experience in the financial services industry preferred Client Relationship Consultant 4Basic Qualifications- High school diploma or equivalent- Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience- Bilingual Spanish- Proven ability to build and foster relationships with clients through proactive outreach and follow up- Ability to effectively engage and communicate with clients- Advanced knowledge of applicable bank and branch policies, procedures and support systems- Thorough knowledge of all retail products and services- Proven customer service and interpersonal skills- Experience in participating in sales campaigns/promotions- Experience with using and demonstrating digital products and self-service technologies- Ability to explore and identify a customer's true needs while leveraging a digital first mindset- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively- Experience in the financial services industry preferred If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO is the Law U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. U.S. Bank accepts applications for this position on an ongoing basis.
    $20-20 hourly 42d ago
  • Director of Cybersecurity Architecture - Employee Compute

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH Jobs

    JobID: 210577136 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $204,250.00-$285,000.00 As a leader who wants to influence the future of technology, you can unleash your potential in shaping the industry by joining a world-renowned financial institution. As a Director of Cybersecurity Architecture at JPMorgan Chase within the Cybersecurity and Technology Controls for the Employee Compute team, you lead a specific architecture area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of architecture, systems, applications, security concepts, and product management to lead multiple complex projects and initiatives, while serving as a primary decision maker for your teams and a driver of innovation to identify, create, and communicate risk, mitigation options, and solutions. Job responsibilities * Executes threat modelling and security baseline creation and maintenance * Leads technology and process implementations to achieve functional architecture objectives * Sets strategy for cultivating skills in cybersecurity architects * Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures * Carries governance accountability for cybersecurity coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations * Develops the function's objectives and accountable for outcomes * Accountable for staffing, budget, and relevant profit and loss * Champions the firm's culture of diversity, equity, inclusion, and respect, and prioritizes diverse representation Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise * Experience running teams of security architects that work with solutions architects to embed cybersecurity controls in on-premise and cloud-based platforms and applications and identify cyber risk * Experience with Windows, mac OS and Mobile security principles * Experience with threat modelling and the STRIDE methodology * Advanced in one or more programming languages (i.e. Java, Python, C/C++) * Experience with defining security baselines for operating systems and applications * Experience with defining control procedures and objectives * Experience building cybersecurity products and solutions for public cloud-based applications and infrastructure * Experience developing and leading cross-functional teams of technologists * Experience hiring, developing, and recognizing talent Preferred qualifications, capabilities, and skills * CISSP Certified Information Systems Security Professional (CISSP) * AWS Certified Practitioner/Cloud Engineer/Software Development Engineer/Cloud Security Engineer/Cloud Security Architect * Microsoft Certified: Azure Security Engineer
    $84k-102k yearly est. 3d ago
  • HR Strategic Planning -- Senior Business Experience Planning & Administration Advisor

    PNC Financial Services Group, Inc. 4.4company rating

    Cleveland, OH Jobs

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Experience Planning & Administration Advisor within PNC's Strategy, Execution & Technology organization, you will be based in Pittsburgh, PA ; Birmingham, AL; Cleveland, OH; OR Columbus, OH. Other locations may be considered based on experience. The HR Strategic Planning function will work with senior leadership to define HR's strategy, objectives, and success metrics. This individual will also be responsible for Annual Planning, HR Strategic Whitepaper, HR Scorecard, and HR Initiative Planning and Oversight. Job Description * Indirectly leads cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners. * Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations. * Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals. * Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy. * Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Innovation, Strategic Planning Competencies Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $70k-94k yearly est. 4d ago
  • Client Relationship Consultant 1-4 (Banker) - Ashtabula, Geneva, & Middlefield Offices (FT 30-40hrs)

    Us Bank 4.6company rating

    Middlefield, OH Jobs

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. This active posting is for a Client Relationship Consultant role: Client Relationship Consultant 1, Client Relationship Consultant 2, Client Relationship Consultant 3, and Client Relationship Consultant 4. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting. Client Relationship Consultant 1 Basic Qualifications * High school diploma or equivalent * Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Basic knowledge of applicable bank and branch policies, procedures and support systems * Proven customer service and interpersonal skills * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 2 Basic Qualifications * High school diploma or equivalent * Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Thorough knowledge of applicable bank and branch policies, procedures and support systems * Proven customer service and interpersonal skills * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 3 Basic Qualifications * High school diploma or equivalent * Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Thorough knowledge of applicable bank and branch policies, procedures and support systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 4 Basic Qualifications * High school diploma or equivalent * Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Advanced knowledge of applicable bank and branch policies, procedures and support systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO is the Law U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. U.S. Bank accepts applications for this position on an ongoing basis.
    $20-20 hourly 5d ago
  • Client Relationship Consultant 1-4 (Banker) - Ashtabula, Geneva, & Middlefield Offices (FT 30-40hrs)

    Us Bank 4.6company rating

    Geneva, OH Jobs

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. This active posting is for a Client Relationship Consultant role: Client Relationship Consultant 1, Client Relationship Consultant 2, Client Relationship Consultant 3, and Client Relationship Consultant 4. Below are the basic qualifications and preferred experience for each level of role. Your level of experience will be reviewed and matched to the appropriate job level when you apply to this posting. Client Relationship Consultant 1 Basic Qualifications * High school diploma or equivalent * Typically has a minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Basic knowledge of applicable bank and branch policies, procedures and support systems * Proven customer service and interpersonal skills * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 2 Basic Qualifications * High school diploma or equivalent * Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Thorough knowledge of applicable bank and branch policies, procedures and support systems * Proven customer service and interpersonal skills * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 3 Basic Qualifications * High school diploma or equivalent * Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Thorough knowledge of applicable bank and branch policies, procedures and support systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred Client Relationship Consultant 4 Basic Qualifications * High school diploma or equivalent * Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience * Bilingual Spanish * Proven ability to build and foster relationships with clients through proactive outreach and follow up * Ability to effectively engage and communicate with clients * Advanced knowledge of applicable bank and branch policies, procedures and support systems * Thorough knowledge of all retail products and services * Proven customer service and interpersonal skills * Experience in participating in sales campaigns/promotions * Experience with using and demonstrating digital products and self-service technologies * Ability to explore and identify a customer's true needs while leveraging a digital first mindset * Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively * Experience in the financial services industry preferred If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO is the Law U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. U.S. Bank accepts applications for this position on an ongoing basis.
    $20-20 hourly 5d ago
  • Business Technology Partner - AML

    PNC Financial Services Group, Inc. 4.4company rating

    Strongsville, OH Jobs

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Technology Partner within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position * Financial prowess - including good understanding of how to plan and monitor budgets * Experience with Excel including formulas, pivot tables, graphs, etc * Strong Analytical skills * Communication skills - both oral and written, including the ability to clearly communicate with a variety of teams/organizations and at multiple levels * Collaboration skills - the ability to form strong partnerships and trusting relationships with a variety of teams/organizations * Strong flexibility skills - the ability to adapt quickly to work on a variety of things, getting up to speed to fill in 'gaps' when needed * Organizational skills - including the ability to prioritize and manage a wide range of activities * Reporting skills - the ability to provide regular reporting in a timely and organized manner for a variety of things such as staffing, financials, production incidents, etc * A positive approach and able to perform tasks with little to no supervision Job Description * Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. * Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet business requirements. * Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization. * Provides consulting services to communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction. * Analyzes and elicits client requirements, and transforms the requirements into functional/non-functional requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Budgeting, Business Acumen, Consulting, Effective Communications, Influencing, IT Project Planning and Organization, Managing Multiple Priorities, Relationship Management, Requirements Analysis Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $70k-97k yearly est. 33d ago

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