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Circulation Manager skills for your resume and career
15 circulation manager skills for your resume and career
1. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Performed audits Completed weekly payroll Calculated return percentages
- Process payroll information, Perform general office duties, such as ordering supplies, maintaining records management.
2. Independent Contractors
- Maintained guidelines and records * Prepared reports and analyzed data * Supervised twenty five independent contractors * Basic Life Support/CPR
- Managed local print site transportation and distribution of product to independent contractors for delivery to wholesale and retail accounts.
3. Delivery Route
Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.
- Assist new company with redistricting of circulation area and consolidation newspaper delivery routes.
- Managed logistics for thirty-two delivery routes to assure prompt deliveries.
4. Customer Acquisition
- Supervised circulation department's monthly analysis of customer acquisition data and sales performance.
- Managed new customer acquisition and existing customer retention and loyalty programs.
5. Customer Complaints
- Field all customer complaints and identify problem routes and carriers in an effort to ensure customer satisfaction.
- Cut back independent contractor turnover rate and customer complaints drastically during my time at the newspaper.
6. BPA
- Introduced and managed BPA audit procedures for independent distribution verification.
- Filed BPA audit statements and act as liaison to audit bureaus.
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A circulation desk refers to a place in the library where one can check-in, borrow materials, pay fines, collect inquiries, and many more during library hours. It is usually located near the main entrance of each library.
- Managed circulation desk of academic library.
- Perform circulation desk activities including checking library materials in and out, collecting fines and fees, and issuing library cards.
8. Database Management
- Worked with Direct Marketing Director to determine data and fields to be included in database management tool.
9. Circulation Functions
- Assisted in management of circulation functions.
- Performed basic circulation functions Calculated bills and fines for overdue books Provided service and support to faculty and other university members
10. Library Materials
- Worked with students, faculty and other users to provide library materials and satisfy research needs.
- Trained and supervised 18 student employees to ensure efficient intake and outflow of library materials.
11. Customer Retention
Customer retention is the act of dissuading customers from switching to another product or company or the actions a company takes to encourage customers to stay longer and spend more with the company during their lifetime. It's about increasing the number of repeat customers, increasing the profitability of each existing customer, boosting the company's sales, and also helping to build amazing relationships with customers.
- Refined customer retention training with emphasis on anticipating customer questions/complaints.
- Study results of promotions, testing scenarios, customer retention programs and marketing surveys to develop or modify marketing strategies.
12. Proofread
Proofreading simply carefully checking your text for possible errors like typographical errors or mistakes in grammar, style, and spelling before it can be published or shared. This is generally known as the very last stage of any writing process when you need to fix minor spelling and punctuation mistakes, typos, formatting issues,
and inconsistencies.
- Proofread and edit articles to fit in allotted publication space.
- Copy write, proofread and edit articles for publication.
13. Trade Shows
- Represented the company at trade shows by disseminating information, selling publications and collecting leads for the sales team.
- Promoted the company's publications and image in merchandising, redistribution, and trade shows.
14. Email Campaigns
Email campaigns fall under the marketing efforts that involve contacting multiple recipients at a time. Email campaigns are the best way to reach subscribers and potential clients and give them relevant offers along with valuable content. It is also an effective way to strengthen the relationship with customers.
- Created and facilitated email campaigns.
- Created and maintained various marketing reports including P&L for all direct mail and email campaigns.
15. PowerPoint
- Developed PowerPoint presentations and other sales tools for Account Managers and Senior Management.
- Prepare PowerPoint slides containing industry results and upcoming strategies for senior management presentations.
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Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
List of circulation manager skills to add to your resume
The most important skills for a circulation manager resume and required skills for a circulation manager to have include:
- Payroll
- Independent Contractors
- Delivery Route
- Customer Acquisition
- Customer Complaints
- BPA
- Circulation Desk
- Database Management
- Circulation Functions
- Library Materials
- Customer Retention
- Proofread
- Trade Shows
- Email Campaigns
- PowerPoint
- ABC
- USPS
- ROI
- Customer Accounts
- Single Copy
- Bank Deposits
- Copy Sales
- Delivery Issues
- Customer Relations
- Promotional Materials
- Customer Issues
- Customer Database
- Subscriber Database
- Print Orders
- Retail Outlets
- List Brokers
- Circulation Operations
- NIE
- Local Businesses
- Catalog Mailings
- Circulation Reports
Updated January 8, 2025