Cincinnati Bell Jobs In Cincinnati, OH

- 24 Jobs
  • IT Support Analyst II

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** The IT Support Analyst II provides intermediate-level technical support to end users across an organization. This role involves diagnosing and resolving hardware, software, and network issues, offering guidance, and ensuring seamless IT operations. The IT Support Analyst II also plays a key role in identifying recurring issues and implementing solutions to improve system performance. **Essential Functions:** 1. **Technical Support:** 2. 3. Provide second-tier support for hardware, software, and network-related issues. 4. Troubleshoot and resolve escalated incidents from Level 1 support. 5. Ensure timely resolution of tickets within SLA parameters. 6. **System Maintenance & Configuration:** 7. 8. Perform installations, configurations, and updates of operating systems, software applications, and hardware. 9. Assist with routine maintenance tasks, including updates and patches. 10. **End-User Training & Documentation:** 11. 12. Develop user guides and deliver training for common technical issues and new systems. 13. Document solutions and contribute to the knowledge base. 14. **Problem Analysis & Reporting:** 15. 16. Identify trends in reported issues and recommend improvements. 17. Collaborate with cross-functional teams to address root causes of complex problems. 18. **Network & Security Support:** 19. 20. Assist with VPN, LAN, and Wi-Fi connectivity issues. 21. Ensure compliance with IT security policies, including managing antivirus and system encryption. 22. **Asset Management:** 23. 24. Maintain inventory of IT assets, including hardware and software licenses. 25. Ensure proper deployment and tracking of IT resources. **Education** + Bachelor's degree required, MBA or other relevant advanced degree is often preferred. **Certifications, Accreditations, Licenses** + CompTIA A+, Network+, or Security+, Microsoft 365 Certified: Modern Desktop Administrator, and ITIL Foundation certification preferred **Experience** + 2-4 years of experience in IT support, or related role. **Special Knowledge, Skills, and Abilities** + Proficiency in Windows, mac OS, and Linux operating systems. + Experience with Active Directory, Office 365, and remote desktop tools. + Knowledge of networking protocols (TCP/IP, DNS, DHCP) and VPN technologies. + Familiarity with IT service management tools (e.g., ServiceNow, JIRA). + Strong communication and interpersonal skills. + Ability to work independently and in a team environment. + Problem-solving mindset with attention to detail. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 60,000-80,000USDperyear(CBTS Merchant St. HQ) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $28k-42k yearly est. 3d ago
  • Corporate Technical Recruiter

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** The Corporate Recruiter will perform and manage full life-cycle recruitment and talent acquisition across the organization. They will provide a high level of proactive and consultative support to internal clients and hiring managers including market talent assessment, creative sourcing strategies, HR recruitment policies, and procedures, etc. The recruiter will also serve as a strategic consultant to hiring managers and will require a strong understanding of the business strategic direction, industry standards, the corporate culture, and short and long-term hiring needs. **Essential Functions:** + 40% Manages the recruitment life-cycle. Screens candidates for availability, interest level, salary expectations, and qualifications for the job. Evaluates candidate qualifications for the position including job experience, education, skills and abilities, training, fit with organizational culture, and future potential. Promotes positive candidate experience throughout the interview/hiring process and maintains communications with candidate relevant to the recruitment process. + 30% Consults and advises hiring managers on the hiring process. Develops job requisition details and candidate requirements. Reviews job descriptions; develops job advertisement format as appropriate for posting. + 30% Develops sourcing strategies for talent acquisition. Uses a variety of sourcing resources including but not limited to traditional job boards, internet data mining, internal databases, social media, employee referrals, networking, cold calling, career fairs, and competitor research. Proactively build and maintain a pipeline of candidates for frequently posted positions. **Education:** + Four years of College resulting in a Bachelor's Degree or equivalent **Certifications, Accreditations, Licenses:** + AIRS Certification preferred **Experience:** + 1-3 years of professional recruiting experience + Experience recruiting within the staffing or technology industry preferred **Special Knowledge, Skills, and Abilities:** + Use of staffing tools such as applicant tracking systems, HRIS, job boards, and social media Excellent networking skills + High-level proficiency with Microsoft Office Suite Understanding of applicable laws and regulations (OFCCP, VEVRAA, etc.) + Flexibility and willingness to support multiple functional areas + Excellent time management and prioritization skills + Strong communication and influencing skills + Works independently + Collaborates well in a team environment Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 55,000-85,000USDperyear(Remote - United States) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $46k-55k yearly est. 60d+ ago
  • Mobile Associate, Bilingual Preferred Spanish - Retail Sales

    T-Mobile USA 4.5company rating

    Cincinnati, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: ◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. ◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. ◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. ◦ Approaching service and sales needs with composure, integrity and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. ◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. ◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. ◦ Successfully identify and handoff small business leads. ◦ Support team initiatives and create an inclusive environment Education: High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $16.50 Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $16.5-20 hourly 16d ago
  • Client Partner, Enterprise Sales

    T-Mobile 4.5company rating

    Cincinnati, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Are you excited about using technology to solve business challenges? Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation. Our advanced 5G network delivers exceptional wireless experiences for those who demand quality and value. Be dynamic. Sell big. Unleash your earnings potential. We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential. As a Client Partner, Enterprise Sales, you will be responsible for creating tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution. You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business. Your role will involve generating and closing new sales opportunities within your assigned account base, which may include existing clients as well as new clients not currently doing business with T-Mobile today. You will lead a world-class, differentiated experience that T-Mobile clients will want to continue their growth with. Additionally, you will position T-Mobile product capabilities to potential and existing clients that align with and help them enable their business goals. You will manage complex contract negotiations and close large, high-value deals with enterprise clients. Finally, you will maintain accurate records of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership. Job Responsibilities: * Sales strategy development: Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution. * Account growth & expansion: Curating long-term relationships with key decision makers and influencers within each client (including C-level executives and others throughout various lines of business), generating and closing new sales opportunities within assigned account base, which may include existing clients as well as new clients not currently doing business with TMUS today. * Enable client satisfaction: Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with * Product capabilities consultation: Position T-Mobile product capabilities to potential and existing clients that align to and help them enable their business goals * Negotiation and Closing: Manage complex contract negotiations and close large, high value deals with enterprise clients * Sales reporting & forecasting: Maintain accurate record of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership * * Education: * High School Diploma/GED (Required) * Bachelor's Degree Or equivalent experience (Required) * * Work Experience: * 4-7 years 5+ years' experience selling into Enterprise clients (3K+ employees) (Required) * 7-10 years 7 years business sales experience with an established track record of successful acquisition sales, opportunity creation and closure within an enterprise customer base; 5 years of that experience must be in technology, software, or telecom strategic solution sales (Required) * * Knowledge, Skills and Abilities: * Enterprise Sales: Deep understanding of technology and business strategies to tailor solutions that meet client needs effectively at an Enterprise level. (Required) * Strategic Account Planning: Demonstration of their contribution in account planning and execution of those plans' efforts (Required) * Account Management Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required) * Customer Relationship Management (CRM) Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of satisfaction and increase revenues. Identifies, develops and typically closes new sales opportunities. (Required) * Prospecting Ability to assess potential customers to determine if they are a good fit for our products or services, ensuring that sales efforts are focused on leads with the highest likelihood of conversion. This also includes evaluating factors such as budget, authority, need, and timeline to prioritize and engage the most promising prospects. (Required) * Business Development Demonstration of the ability to identify and create new business opportunities, forging strategic partnerships, and nurturing relationships to drive long-term growth and success (Required) * Negotiation Confidently handles sales negotiations with prospects and existing clients (Required) * Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles). Ability to adapt communication style depending on audience. Comfortable communicating with all levels of organization professionally, whether in-person or virtually. Exhibits executive maturity. (Required) * Building Relationships Strong networking skills and track record of success in leveraging connections. (Required) * * Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $169,500 - $305,800, inclusive of target incentives Base Pay Range: $101,700 - $183,480 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ300619¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $64k-130k yearly est. 4d ago
  • Tax Technology Manager

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** To serve all tax department technology needs. The primary purpose is to ensure all tax-related processes, such as reporting, compliance, and data management are efficiently and accurately completed using technology solutions. **Essential Functions** + Implementation, maintaining, and improving tax software systems including OneSource & AvaTax for communications + Integration of a new ERP system with tax functions & software + Collaboration and communication with IT, finance, accounting and other stakeholders + Understand and document business/accounting processes that affect tax calculations + Data management and reporting for the department + Identifying opportunities to utilize AI to analyze large datasets to provide insight, forecasting, trends, and optimizing tax strategies **Education** + Four years of College resulting in a Bachelor's Degree or equivalent **Certifications, Accreditations, Licenses** + Degree in Accounting or Information Systems **Experience** + 3-6 Years **Special Knowledge, Skills, and Abilities** + Extensive software experience with OneSource, AvaTax, Vertex, and other indirect tax software systems ORACLE, SAP, Great Plains or major ERP system software + Data visualization tools (Power BI, Tableau) + Indirect and Income Tax knowledge + Demonstrated skills in communicating orally and in writing with all levels of management + Attention to detail and excellent organizational skills + Ability to seek out and suggest alternative procedures to meet objectives and strict deadlines + Able to solve for short and long term issues Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 100,000-120,000USDperyear(Remote - United States) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $83k-123k yearly est. 3d ago
  • Senior Business Intelligence Analyst

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** Responsible for the front end production of data solutions used to drive business value. The Sr. BI Analyst will work with business users to solicit requirements, consolidate data, and provide value-add analysis. The Sr. BI Analyst will be instrumental in the identification and development of data process recommendations that increase the efficiency and effectiveness of enterprise information architecture. This role will provide support to teams and management by collecting data, analyzing structures, and the publishing/maintenance of dashboards/reports for end users. **Essential Functions:** + Work with internal customers to define/refine analytical requirements for dashboarding, prescriptive business metrics and process gaps - 15% + Translate business requirements into functional dashboards, standard reports and enterprise data processes - 20% + Design and implement data processes for integration into system architectures -15% + Produce quarterly, monthly and ad hoc report requests -- 20% + Report administration, quality assurance and process documentation -- 15% + Data discovery, planning and architecture with Analytics - Insights team -- 15% **Education:** + Four years of College resulting in a Bachelor's Degree or equivalent **Certifications, Accreditations, Licenses:** + AWS Data Analytics -- Preferred + Relevant Work Experience: 5 to 7 years in related field **Special Knowledge, Skills and Abilities:** + 6+ plus years in corporate analytics (Analyst/Engineer/Data Architect) -- Preferred + 2+ plus years with ETL Tools -- Preferred + Working experience with Rest - SOAP + Working experience with either Salesforce or ServiceNow + 2+ Years Working Knowledge with Tableau or PowerBI -- Required + Experience with Excel, Word, and Office365 Experience with Microsoft SQL Server 2012 or later -- Required + Experience and demonstrated competency with data visualization -- Required + Visual Studio, SSRS, Paginated Reports - Required + MySQL working knowledge - Preferred + Experience with ETL Tools e.g. Talend, Pentaho -- A plus + Familiarity with R - A plus + ServiceNow Experience- Preferred + Knowledge of Sales, Marketing or Finance models and best practices -- Required + Background in Finance or Accounting - Preferred + Salesforce Experience - Preferred + Working Knowledge of Python -- Preferred + Strong oral and written communication skills + Demonstrated problem solving, critical thinking and communication skills + Ability to complete projects and achieve results within the timelines and commitments set forth + Excellent planning and organizational skills + Ability to work effectively across internal functional areas + Demonstrated ability to lead organizational change + Self-starter with ability to execute **Supervisory Responsibility:** + This position does not have employee direct reports but does serve as a lead role for others doing similar work Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 91,000-115,000USDperyear(Remote - United States) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $77k-100k yearly est. 60d+ ago
  • Account Executive, Government

    T-Mobile 4.5company rating

    Dayton, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values. Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Job Responsibilities: * New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. * Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results. * Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required. * Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile's productivity and quality standards. * Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives. * Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct. * Disburses adjustments and credits as appropriate within established limits and criteria. * Also responsible for other Duties/Projects as assigned by business management as needed. Education: * High School Diploma/GED (Required) * Bachelor's Degree (Preferred) Work Experience: * 2-4 years Selling to Government (State and Local) accounts. (Required) * Less than 2 years Extensive customer service experience. (Preferred) * Less than 2 years Business markets sales experience. (Preferred) * Less than 2 years Wireless industry sales experience. (Preferred) * Less than 2 years Telesales or technical sales experience. (Preferred) Knowledge, Skills and Abilities: * Customer Satisfaction (Required) * Sales (Required) * Attention To Detail (Required) * Communication (Required) * Presentations (Required) * Problem Solving (Required) * Analysis (Required) * Customer Service (Preferred) * Microsoft Excel (Preferred) * Technical Sales (Preferred) * Inside Sales (Preferred) * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives Base Pay Range: $78,060 - $140,760 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ301877¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $39k-48k yearly est. 4d ago
  • Sr. Sourcing Manager

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** This role will be critical in ensuring that our business operates efficiently and cost-effectively by optimizing existing contracts, negotiating the best deals, and implementing best-in-class processes and systems. As the primary lead for this initiative, you will drive strategic sourcing and contract management practices from the ground up, including creating processes, standard operating procedures (SOPs), and collaborating with senior leadership to implement and drive change. The ideal candidate will be a strong negotiator with a deep understanding of contract management, vendor relations, and procurement processes. This is a senior-level position that will have a significant impact on the company's efficiency, cost management, and vendor relationships. **Essential Functions:** + Contract Management & Optimization: Lead the review, cleanup, and management of existing contractor, real estate, and facilities contracts to ensure alignment with company goals and operational efficiency. + Negotiation: Negotiate favorable terms and conditions across all contract types, ensuring cost-effectiveness and alignment with business objectives. Drive cost savings and improve contract terms wherever possible. + Process Implementation: Develop, document, and implement a comprehensive contract management program, including creating detailed processes and SOPs to streamline and standardize contract handling across the organization. + Stakeholder Collaboration: Work closely with senior leadership to drive the sourcing strategy, ensuring alignment with the company's goals and priorities. Act as a trusted advisor on contract-related matters and provide guidance to internal stakeholders. + Vendor & Contractor Relationship Management: Oversee vendor and contractor relationships, ensuring that performance is consistent with contract terms and resolve any issues related to contract fulfillment. + Real Estate & Facilities Contracts: Take charge of managing real estate and facilities contracts, ensuring compliance with agreed terms, and optimizing cost structures where possible. + Efficiency & Compliance: Ensure that all contracts comply with internal policies, regulations, and applicable laws. Proactively identify opportunities for efficiency improvements and cost reductions. + Change Management: Lead change initiatives by working with key internal stakeholders to ensure the successful adoption and integration of new processes, systems, and ways of working. + Continuous Improvement: Monitor and evaluate contract performance and work to continuously improve processes, ensuring that the organization's contract management system remains efficient, scalable, and aligned with the company's evolving needs. **Education** · Business, Finance, Procurement, or a related field. **Experience** 8+ years of related experience **Special Knowledge, Skills, and Abilities** + Proven track record of strong contract negotiation skills and achieving favorable terms and cost savings. + Experience managing real estate, facilities, and contractor contracts within a corporate environment. + Skilled in developing, documenting, and implementing scalable processes and SOPs for contract management. + Excellent understanding of procurement processes, sourcing strategies, and vendor management best practices. + Ability to drive change and influence senior leaders to implement new strategies, processes, and programs across the organization. + Strong analytical skills to assess contracts, identify cost-saving opportunities, and optimize vendor agreements. + Ability to work independently and take ownership of complex projects while managing multiple priorities and deadlines. + Strong interpersonal and communication skills to collaborate effectively with senior leadership, vendors, and cross-functional teams. + Highly detail-oriented, with the ability to analyze complex contracts and make data-driven decisions. + Solid understanding of legal and regulatory requirements related to contracts and procurement. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $85k-116k yearly est. 25d ago
  • Benefits Analyst

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** The Benefits Analyst is responsible for overseeing the day-to-day benefit administration of the company's domestic and international benefit plans. This role will also be responsible for conducting audits, reporting, communicating with employees, and resolving benefit-related issues. Assists the Benefits Manager in directing and reviewing the company's health and welfare benefit plans. Assists in the implementation and administration of new benefit programs, preparation and maintenance of benefits documentation. **Essential Functions:** · Act as first point of internal contact for all employee questions, concerns, and support issues related to benefits. · Provide benefit administration and customer service to colleagues. · Partner with third-party administrators to administer selected benefits. · Participate in the design, development, implementation, communication, and administration of all benefits and leave of absence programs. · Research and resolve discrepancies between the benefits system /payroll system/insurance carrier benefit statements which impact eligibility, enrolment, reinstatement, or termination of coverage. · Handle annual open enrolment process including calculating rate cost sharing, system set up verification, update forms, manual enrolment as needed, validate enrolment transmission with carriers, and update benefit presentation for new colleagues. · Administer process, compile, or monitor information related to the following: Annual 5500 filings for all Welfare Benefit Plans, Annual Non-Discrimination testing, FSA Compliance testing, Monthly COBRA administration and validation, FMLA absences, Short and Long-Term Disability programs, Retiree benefit premium payments. · Conduct benefit billing on a monthly basis. · Manage the billing payment process for vendors and assist with requesting P.O's and creating EFT for accounting and treasury to make payments. · Processing benefit transactions to meet set deadlines including new hire enrolment, life status changes, annual open enrollment and terminations. · Ensuring the accuracy and consistency of all benefits materials, including benefit plan documents, Summary Plan Description (SPDs), benefits guide, and all associated materials are posted and available. · Work with team members providing administrative support and complete department projects and duties as assigned. · Collaborate with the Benefits Manager to introduce a Wellness program services through Anthem BCBS. · Assist with termed employees as it relates to updating their information in Fidelity & Chard-synder. · Assist in audits the management of 401K plan. · Remain current on industry trends, best practices, and compliance. · Strong analytical skills with ability to resolve complex administrative and accounting issues. **Education** · Four years of college resulting in a bachelor's degree or equivalent **Experience** 5 to 7 years in related field **Special Knowledge, Skills, and Abilities** · A strong knowledge of benefits related regulations; ERISA, HIPAA, ACA, FMLA, ADA · Strong multi-tasking skills with the ability to handle multiple priorities; attention to detail · Ability to establish partnerships with internal customers to ensure a high level of customer service · Maintain knowledge of/review market trends, new legislation, and compliance · Outstanding written communication and verbal communication skills. · Ability to handle details of a highly confidential and critical nature. · Good attention to details. · Ability to prioritize multiple projects/responsibilities to ensure deadlines are met and employee inquiries are responded to in a timely manner. · Expert computer skills in MS Word, Excel, Power Point and Outlook required. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 70,000-85,000USDperyear(Remote - United States) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $35k-48k yearly est. 24d ago
  • SharePoint Architect

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **SharePoint Systems Engineer IV** This position will assist in the deployment and operational excellence of operating systems environments. This will involve technical operations, operating system administration, and hardware/software support for computer systems. This position is potentially comprised of multiple shifts that might cover support functions on a 24*7*365 basis. Responsibilities primarily consist of operating systems support, but could also include standard application suites that run on the platform. In general, the operating systems that will be supported consist of industry-standard platforms (Microsoft, Unix, Linux,) This role will also include team leadership and mentoring of team members **Essential Functions** Server Management 30% Add/remove Unix/Windows users, groups, & file permissions Server lifecycle management (installation, repair, replace, retire) Deploy required virus updates Provide timely installation of required patches as requested Maintain SW/HW inventory Manage physical, virtual, and cloud-based servers and applications Maintain day-to-day operations of Microsoft Windows Servers, Active Directory, Exchange, Citrix, SharePoint, Storage, VMware ESX servers, and Hyper-V Escalation of resolution of complicated incidents and problems Application Support - 50% Design and planning of complex deployments with customers Manage application installation and deployment Testing and documentation of new deployments Application testing on new platforms Project Implementation - 20% Design and Architecture of systems deployment Testing and custom configurations Project plan development and execution **Professional Experience** 6 to 7 years of experience Server and Cloud Operations in a major Enterprise environment Design and deployment of a large complex enterprise environment Strong knowledge of server and storage hardware architecture and systems Experience with system hardware in a design, development, test, or equivalent role that requires detailed analysis and debug of issues, leading to root cause identification and resolution SharePoint Administration & Architecture - Manage SharePoint Online, including site collections, permissions, and configurations. - Implement governance policies, security settings, and compliance measures. - Oversee SharePoint migrations, updates, and integrations with other Microsoft 365 services. - Troubleshoot and resolve SharePoint-related issues for users. Power Platform Administration - Administer and monitor Power Apps, Power Automate, and Power BI environments. - Configure and enforce Power Platform governance policies. - Manage Dataverse environments, connectors, and security roles. - Assist in designing and deploying automation workflows using Power Automate. - Support Power Apps development, including model-driven and canvas apps. Security & Compliance - Ensure adherence to data security and compliance policies within SharePoint and Power Platform. - Manage role-based access controls (RBAC) and security groups. - Monitor and mitigate security risks using the compliance tools. Education Four years of College resulting in a Bachelor's Degree or equivalent Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 100,000-140,000USDperyear(Remote US) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $90k-118k yearly est. 30d ago
  • Solutions Consultant

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Solutions Consultant** **Location:** Northeast US (Remote with Travel) **Job Type:** Full-Time **Travel Requirement:** **Up to** 75% Monthly **About the Role** We are seeking a highly skilled and experienced **Solutions Consultant** to join our dynamic team. This role is ideal for a technical expert with a strong background in **VoIP, PBX systems, cloud communication platforms, networking, and hardware installation** . The ideal candidate will play a critical role in **guiding customers, conducting product demonstrations, leading solution implementations, and training end users** while maintaining strong professional relationships. If you have **7+ years of hands-on experience in these areas, excellent presentation skills, and the ability to work directly with clients** , we encourage you to apply! **Key Responsibilities** + Act as a subject matter expert (SME) in **VoIP, PBX, cloud communications, and networking solutions** . + Engage clients to assess business needs, recommend solutions, and **deliver technical demonstrations** . + Assist with **hardware installations, network configurations, and system integrations** . + Utilize **Microsoft Visio and Excel** to design, document, and analyze solutions. + Provide **data-driven insights** and reporting to optimize customer solutions. + Conduct **training sessions, workshops, and customer presentations** . + **Train customer end users on the use of telephony platforms** , ensuring they are proficient in system functionality and best practices. + Ensure **adherence to customer dress codes and professional standards** during client interactions. + Work closely with sales, product development, and support teams to align solutions with business objectives. + Stay updated on **industry trends, AI advancements, cloud technologies, and cybersecurity best practices** . **Required Qualifications** + **7+ years of experience** in VoIP, PBX, cloud communication platforms, networking, and hardware installation. + Strong understanding of **data analytics, system integrations, and network configurations** . + High proficiency in **Microsoft Visio and Excel** . + Bachelor's degree in a related field **or equivalent experience** . + Willingness and ability to **travel up to 75% monthly** . + Strong **soft skills** with excellent verbal and written communication. + Comfortable **presenting in front of customers** and engaging with stakeholders at all levels. + Ability to **train end users** on telephony platforms and provide user-friendly guidance. **Preferred Qualifications** + **Cisco Networking/VoIP certifications** (e.g., CCNA, CCNP, or similar). + Experience with **AI-driven solutions, cloud computing, cybersecurity, and firewall configurations** . + Familiarity with enterprise IT security best practices and compliance standards. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 74,000-93,000USDperyear(Remote) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $32k-50k yearly est. 35d ago
  • Mobile Associate, Store-in-Store

    T-Mobile 4.5company rating

    Dayton, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics. Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education: High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $17.50 Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $17.5-20 hourly 4d ago
  • Project Manager IV

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose** The Project Manager will be responsible for overall requirements gathering and project delivery. Also responsible for tracking and reporting status for network build projects. **Essential Functions** + Requirements gathering - 15% + Project charter development + Project plan development and ownership - 15% + Communication ownership - 15% + Risk management - 15% + Escalation management (Internal - External) + Change coordination - 20% + Budget management + Resource allocation/utilization oversight - 20% + Stakeholder Management + Vendor Management **Experience** + 8 to 10 years of work experience **Education** + Four years of College resulting in a Bachelor's Degree or equivalent **Certifications, Accreditations, Licenses** + PMP or Prince Certification Required **Special Knowledge, Skills, and Abilities** + Excellent communication skills + Excellent organizational skills + Experience managing multiple projects simultaneously + Flexibility to accommodate an ever-changing environment + IT Networking experience a plus + Service Now experience a plus **Work Environment** + Occasional weekend and evening work required **Supervisory Responsibilities** No Supervisory Responsibility The pay range for this role is: 125,000-144,000USDperyear(Remote - United States) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $40k-63k yearly est. 5d ago
  • Senior Tax Accountant

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** This position is responsible for assisting in the preparation and review of federal, state, and local income, sales, use, property, and regulatory tax calculations and returns. The position is also responsible for the management of the tax calendar, reviewing tax payment requests, and account reconciliations. **Essential Functions** + 35% - Preparation and review of reports, support, and payment requests for tax compliance in Sales/Use and Regulatory areas + 20% - Tax accounting support including account reconciliations with analysis and resolution of discrepancies + 15%- Preparation of reports and workpapers for International VAT returns + 10% - Preparation and review of property tax returns including the reconciliation of book fixed asset records to tax basis + 10% - Researching and resolving tax issues with taxing authorities and customers + 10% - Assisting in federal, state, and local income tax compliance including analysis and support **Education** + Four years of College resulting in a Bachelor's Degree or equivalent **Experience** + 3-6 Years **Special Knowledge, Skills, and Abilities** + Knowledge of Fixed Asset Management + Experience with sales tax engine software such as OneSource or AvaTax + Advanced data management capabilities in Excel or PowerBI + Demonstrated skills in communicating orally and in writing with all levels of management + Attention to detail and excellent organizational skills + Ability to seek out and suggest alternative procedures to meet objectives and strict deadlines + Ability to exercise judgment Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 80,000-100,000USDperyear(United States) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $62k-81k yearly est. 3d ago
  • Solutions Engineer Wireless

    T-Mobile 4.5company rating

    Olde West Chester, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries. SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position. Wireless Solutions Engineers (Wireless SE) also: * Understand and present T-Mobile wireless network and related key technologies * Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices * Maintain expert-level knowledge of wireless-related Value-Added Solutions * Facilitate wireless network coverage analysis * Discuss and assist with processing In-Building Coverage requests * Understand and present product roadmaps as needed * Understand and present network coverage/network build-out plans as needed * Assist with post-sale support/escalations as needed * High-level portfolio awareness of T-Mobile Global Wireline Solutions network, solutions, and technologies Job Responsibilities: Aligns to support an SMB sales team in-market. Participate in customer meetings, primarily face to face. Facilitate coverage analysis and review with customers. Discuss and assist with processing In-Building coverage requests. Uncover opportunities and recommend solutions Understanding nuances and drivers Design and architect services and solutions Close technical hurdles Prepare and present technical customer presentations Present product roadmaps Present network build-out plans. Demonstrate wireless devices and solutions to customers. Provide RFP technical input Strategize with Sales team to improve Regional/National sales Participate in account reviews with customers Own customer technical relationships Supports customer pilots. Supports complex customer opportunities in sophisticated customer segments such as Enterprise and Public Sector. Provides Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) Maintaining technical knowledge by attend training in assigned areas Maintaining adequate level of industry expertise Pursue industry certification appropriate to role T-Mobile wireless network and related key technologies Wireless handsets, mobile hotspots, tablets, and key wireless devices Wireless-related Value-Added Solutions High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies. Ensure a positive customer experience Assist w/ high-level support and troubleshooting Open tickets and engage appropriate support resources Train Sales on technical topics, product updates, Tech Talks Customer Trainings Product/Network/Marketing road-show webinars Provides Training and Mentoring to Associate SEs as required. Education: High School Diploma/GED (Required) Bachelor's Degree STEM area of study strongly preferred. (Required) Work Experience: 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Required) Experience supporting Enterprise and Public Sector accounts. (Preferred) Knowledge, Skills and Abilities: Technical Leadership (Required) Project Management (Preferred) Communication Excellent oral and written communications; strong interpersonal skills. (Required) Sales Experience with Sales Methodologies. (Preferred) Applications Proficiency with business application software. (Required) Strategic Leadership Ability to provide strategic direction in a leadership role. (Required) Technical Presentations Ability to create and deliver technical presentations. (Required) Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives Base Pay Range: $78,750 - $142,030 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ307457¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $52k-88k yearly est. 4d ago
  • Product Manager

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . Job Purpose: Supervise, coach and lead individuals/team to a common goal, setting priorities and developing the individuals/team. The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager also ensures that the product supports the company's overall strategy and goals. The act of implementing strategies, tools and processes that continually increase the efficiency and effectiveness of the solution being supported while improving the customer experience. Product Managers deliver products by developing the product strategy through the product development process. Essential Functions: Strategic oversight for solutions within the practice to guide, lead and collaborate on ensuring the products, solutions and tools are effectively enabled within the organization Review, monitor and provide feedback into the financial health of the products/solutions Responsible for the vision, goals, roadmap - release plan and backlog of product enhancements that support the CBTS organization Support CBTS' Practices, including products, partners, services, markets and competitors while focusing on the customer experience for CBTS solutions Develop sales enablement content assets on the complete range of products and solutions Work with internal and external resources to ensure continuous improvement of processes that impact the customer's experience Assist in operationalizing the product while continuing to improve and enhance the solution Clearly represent the solution to various cross-functional teams Support sales at various levels to assess their team's specific needs and execution of the solution's targets/plans Education: Four years of College resulting in a Bachelor's Degree or equivalent Experience: 8-10 years general work experience 6-7 years' experience in a sales and/or sales support role Special Knowledge, Skills and Abilities: Knowledge of sales methodologies, processes, and techniques Process improvement background including participating in Lean initiatives Pricing and financial acumen Excellent interpersonal, negotiation, and presentation skills Executive-level verbal and written communication skills Experience with facilitating groups and public speaking Strong project and time management skills with an ability to set and maintain priorities to meet deadlines The ability to work in an extremely fast-paced environment, handle multiple tasks and be adaptable to change Strong analytical skills and the ability to think systematically Advanced applications skills (examples: Microsoft Office, Salesforce, Other process systems) Ability to lead and develop/coach others to achieve team objectives Supervisory Responsibility: This position does not have employee direct reports but does serve as a lead role for others doing similar work. Work Environment: Work is typically performed in a remote office environment. May travel. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 95,000-135,000USDperyear(Remote) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $63k-93k yearly est. 12d ago
  • Data Resiliency Architect

    CBTS Technology Solutions LLC 4.9company rating

    CBTS Technology Solutions LLC Job In Cincinnati, OH

    CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** The position of Enterprise Solutions Architect - Data Resiliency will provide technical solutions to both new and existing customers in sales opportunities. The individual will be working alongside both internal and external vendor Pre-Sales Product Engineers, Sales Representatives, and Managed Service Design teams in achieving the customer's technical and budgetary targets by designing a solution for our client's challenge, which fit the defined technical and budgetary requirements and constraints. This position has a strong focus on IT infrastructure, hardware and software selection and design, and the role that the architected solution plays in supporting the customer's business systems. The ideal candidate will be responsible for designing and implementing data protection, resiliency, and storage solutions to ensure the security, availability, and integrity of our data assets. This role requires a deep understanding of data storage technologies, data replication, and data security best practices, with specific expertise in Commvault and Hitachi Vantara solutions. **Essential Functions** · 25% - Gather and document customer design requirements and perform business application analysis · 25% - Provide in-depth technical expertise (from a software and infrastructure perspective) on technologies spanning storage, network, and servers, as well as AI, BI, and analytics. Capture, document, and share best-practice knowledge amongst the CBTS TSE community · 25% Lead all aspects of planning, documentation, proposal, and process development of customer solution offerings · 15% Lead development of large projects for post-install customer support for managed solutions during the sales process · 10% Leverage and manage approved third party vendors for custom solution designs, development of new product offerings, and enhancements to existing Managed Services Product Portfolios to stay current with ever changing industry trends + **Data Protection** : + Develop and implement data protection strategies, including encryption, access controls, and compliance with data protection regulations + Ensure data is securely stored and protected against unauthorized access and breaches + **Data Resiliency** : + Design and maintain data resiliency plans to ensure data availability and integrity during disruptions such as cyberattacks, natural disasters, or hardware failures + Advise internal and external customers with disaster recovery and business continuity plans + **Data Storage Management** : + Design and implement storage solutions for data at rest, including block, file, and object storage systems + Provide design principles for the optimization of storage infrastructure for performance, scalability, and cost-efficiency + **Data Replication** : + Design and implement data replication strategies to ensure data redundancy and availability across different locations and systems + Provide design principles for monitoring and management of data replication processes to ensure consistency and reliability + **Data Storage Security** : + Provide design principles for ensuring the security of data storage systems, including implementing security measures and monitoring for potential threats + Design security assessments and audits of storage systems + **Commvault and Hitachi Vantara Expertise** : + Design solutions that utilize Commvault products for data protection, backup, and recovery + Design and implement Hitachi Vantara storage solutions, ensuring integration with existing systems + Design solutions which leverage the combined capabilities of Commvault and Hitachi Vantara to enhance data resiliency and protection + **Collaboration and Documentation** : + Work closely with IT teams, data engineers, and business stakeholders to understand data requirements and translate them into technical specifications o Document all procedures, data architecture designs, and security measures to maintain a clear and comprehensive record **Education** · Four years of College resulting in a Bachelor's Degree or equivalent **Certifications, Accreditations, Licenses** + Relevant industry recognized Professional Certifications (e.g., Hitachi Vantara Certified Professional, Commvault Certified Engineer, Certified Data Management Professional (CDMP)) **Experience** 10+ years of relevant experience **Special Knowledge, Skills, and Abilities** · Demonstrated hands on skills in various technologies including Servers, Storage, Networking, and Data Center Infrastructure environments · Designing and integrating multi-tier data solutions in an enterprise or multi-tenant service provider space · Proven experience in data protection, data resiliency, and data storage management · Strong knowledge of data storage technologies (block, file, object), data replication, and data security best practices + Experience with disaster recovery and business continuity planning + Expertise in Commvault and Hitachi Vantara solutions + Excellent problem-solving skills and attention to detail + Strong communication and collaboration skills + Experience with cloud storage solutions and hybrid cloud environments + Experience working in a Managed Service Provider (MSP) environment Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
    $77k-111k yearly est. 24d ago
  • Mobile Associate - Retail Sales

    T-Mobile USA 4.5company rating

    Dayton, OH Job

    divp style="text-align:left"span At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!/span/ph3/h3p style="text-align:inherit"/pJob Overviewbr/Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.h3/h3p style="text-align:inherit"/pb Job Responsibilities/b: ulli Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: ◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. ◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. ◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. ◦ Approaching service and sales needs with composure, integrity and compassion. /li li Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. ◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. ◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. /li li Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. ◦ Successfully identify and handoff small business leads. ◦ Support team initiatives and create an inclusive environment /li/ul bEducation and Work Experience/b: ulli High School Diploma/GED (Required) /li li 6 months of customer service and/or sales experience, Retail environment preferred. (Required) /li/ul bKnowledge, Skills and Abilities/b: ulli Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) /li li Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) /li li Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) /li li Effective at balancing customer needs and performance goals. (Required) /li/ul bLicenses and Certifications/b: ul/ulh3/h3p style="text-align:inherit"/p• At least 18 years of agebr/• Legally authorized to work in the United Statesbr/br/bTravel/b:br/Travel Required (Yes/No):Nobr/br/bDOT Regulated/b:br/DOT Regulated Position (Yes/No):Nobr/Safety Sensitive Position (Yes/No):Nobr/br/h3/h3p style="text-align:inherit"/pHourly Base Pay: $17.50h3/h3p style="text-align:inherit"/pp Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant./pp/pp At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary ADamp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out a href="********************************* target="_blank"i**************************************** style="text-align:inherit"/pp style="text-align:left"Never stop growing!br As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!brbrT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.brbr Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing spanspanspan class="WDH1"ApplicantAccommodation@t-mobile.com/span/span/span or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests./br/br/br/br/br/p/div
    $17.5-20 hourly 15d ago
  • Solutions Engineer Wireless

    T-Mobile USA 4.5company rating

    Olde West Chester, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries. SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position. Wireless Solutions Engineers (Wireless SE) also: *Understand and present T-Mobile wireless network and related key technologies *Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices *Maintain expert-level knowledge of wireless-related Value-Added Solutions *Facilitate wireless network coverage analysis *Discuss and assist with processing In-Building Coverage requests *Understand and present product roadmaps as needed *Understand and present network coverage/network build-out plans as needed *Assist with post-sale support/escalations as needed *High-level portfolio awareness of T-Mobile Global Wireline Solutions network, solutions, and technologies Job Responsibilities: Aligns to support an SMB sales team in-market. Participate in customer meetings, primarily face to face. Facilitate coverage analysis and review with customers. Discuss and assist with processing In-Building coverage requests. Uncover opportunities and recommend solutions Understanding nuances and drivers Design and architect services and solutions Close technical hurdles Prepare and present technical customer presentations Present product roadmaps Present network build-out plans. Demonstrate wireless devices and solutions to customers. Provide RFP technical input Strategize with Sales team to improve Regional/National sales Participate in account reviews with customers Own customer technical relationships Supports customer pilots. Supports complex customer opportunities in sophisticated customer segments such as Enterprise and Public Sector. Provides Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) Maintaining technical knowledge by attend training in assigned areas Maintaining adequate level of industry expertise Pursue industry certification appropriate to role T-Mobile wireless network and related key technologies Wireless handsets, mobile hotspots, tablets, and key wireless devices Wireless-related Value-Added Solutions High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies. Ensure a positive customer experience Assist w/ high-level support and troubleshooting Open tickets and engage appropriate support resources Train Sales on technical topics, product updates, Tech Talks Customer Trainings Product/Network/Marketing road-show webinars Provides Training and Mentoring to Associate SEs as required. Education: High School Diploma/GED (Required) Bachelor's Degree STEM area of study strongly preferred. (Required) Work Experience: 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Required) Experience supporting Enterprise and Public Sector accounts. (Preferred) Knowledge, Skills and Abilities: Technical Leadership (Required) Project Management (Preferred) Communication Excellent oral and written communications; strong interpersonal skills. (Required) Sales Experience with Sales Methodologies. (Preferred) Applications Proficiency with business application software. (Required) Strategic Leadership Ability to provide strategic direction in a leadership role. (Required) Technical Presentations Ability to create and deliver technical presentations. (Required) Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives Base Pay Range: $78,750 - $142,030The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ307457¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $52k-88k yearly est. 11d ago
  • Mobile Associate, Store-in-Store - Retail Sales

    T-Mobile USA 4.5company rating

    Dayton, OH Job

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $17.50 Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $17.5-20 hourly 7d ago

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