Chief Operating Officer
Chief Operating Officer Job 15 miles from Vero Beach
New Horizons of the Treasure Coast and Okeechobee is the region's most comprehensive mental health and substance use recovery agency. With nine facilities across four counties, we serve over 14,000 children and adults annually, regardless of their ability to pay.
New Horizons of the Treasure Coast was established in 1958 by community members who passionately believed that quality mental health services should be available to all in need on the Treasure Coast. From its first location in Ft. Pierce, New Horizons has expanded to serve residents in Indian River, Martin, Okeechobee, and St. Lucie Counties. More than 60 years after its founding, New Horizons continues to work hard to fulfill its founders' vision.
It offers inpatient and outpatient mental health care for adults and children, crisis units for adults and children, learning resource centers for independent living skills, a transitional group home, substance abuse and detox services, case management, family support and counseling, and programs in schools. New Horizons provides a safety net for those in crisis, outreach programs to promote resilience and recovery, and community education to help our community achieve health in both mind and body.
STATEMENT OF JOB:
Provides assistance to the CEO in the overall administration of the Agency through leadership, direction and administration of program operations, quality assurance, contractual compliance and technological growth.
Assists the CEO in overall administration, planning and development of the Agency.
* Demonstrates effectiveness in the short-term and long-term planning functions relative to financial and operational planning
* Maintains efficient and effective operations, working with medical staff and other personnel to ensure the highest quality of care.
* Demonstrates the initiative necessary to complete assignments and/or projects. Consults with and advises the CEO in recommendations for corrective action as required.
* Demonstrates effective communication with, and serves as an administrative resource for all program staff, medical staff and the CEO.
* Demonstrates a sound understanding of the financial operations of the Agency, and actively participates in the development and implementation of the Agency's annual budget. Reviews financial statements and variance reports, monitoring and controlling expenditures as appropriate.
* Ensures that the Agency maintains compliance with government regulations and accrediting bodies by monitoring on-going operations and implementing corrective actions as required. Provides leadership and direction in the administration of operations, ensuring compliance with Agency objectives in the delivery of quality service.
Provides administrative direction, leadership and supervision to staff at the Director or Managerial level.
* Effectively interprets and facilitates Agency policies, objectives and operational procedures with managers.
* Continually reviews the productivity and efficiency of staff, working with directors and managers to establish standards and improve productivity.
* Demonstrates the ability to assist managers by delegating sufficient authority to enable managers to oversee the responsibilities inherent within their assigned areas.
* Consistently motivates managers in a positive manner, developing commitment, action and teamwork.
Exhibits good administrative and leadership skills.
* Demonstrates the ability to recognize, establish and deal with administrative priorities in a prompt manner as required
* Consistently develops a plan of action prior to implementation of administrative and financial functions, practices and/or procedures; determines appropriate objectives.
* Considers all relevant data in making decisions; demonstrates sound judgment and good decision-making skills.
* Demonstrates the ability to respond to changing circumstances in a manner so as to maximize the opportunity and minimize the problem as appropriate.
* Acts decisively and takes effective action appropriate to the circumstances as required.
* Consistently demonstrates positive, interpersonal relations with staff.
* Effectively functions as the lead person on various administrative projects; provides input into various committee meetings and related activities.
* Demonstrates effectiveness in representing the Agency in its relationships with other organizations and groups.
* Consistently exhibits responsiveness to others in and outside the Agency (example: returning phone calls, being punctual for meetings, maintaining availability to meet, etc.)
Serves as Administrative Security Officer for the agency's electronic information systems.
* Maintains electronic systems in accordance with HIPAA compliance & SAMH/CARF regulations.
* Enforces security access policies of all agency Internet/Network users.
* Serves as Corporate Compliance Committee member.
Oversees agency State Outcome Measures Process.
* Participates as member of Managing Entity 'Data Improvement Work Group'.
* Works with IT, Finance, Clinical Directors and QI to develop State Outcome Measure procedures.
* Works as liaison between Clinical staff and Managing Entity.
* Maintains knowledge of SAMH 155-2 Pamphlet.
Provides administrative direction, leadership to IT Director and Quality Improvement Manager.
* Supervises staff members in a fair and consistent manner; provides direction as necessary.
* Takes immediate action in disciplinary situations; documents actions taken.
* Demonstrates good leadership by developing standards of performance, areas of responsibility and accountability, and delegating responsibilities, leads by example.
* Motivates staff members in a positive manner, develops teamwork in accepting and practicing the policies and procedures of the agency.
* Ensures that all staff members have a clear definition of their work responsibilities and expectations for performance.
Requirements
MINIMUM QUALIFICATIONS
Ten years of health care managerial experience involving:
Executive leadership, project implementation, team building, process improvement, cost reductions, strategic planning, quality assurance, streamlining workflows, and providing support to agency business objectives and clinical operations.
Chief Executive Officer - Humane Society of Vero Beach & Indian River County
Chief Operating Officer Job In Vero Beach, FL
MISSION The Humane Society of Vero Beach and Indian River County, FL, Inc. makes a better community for its people and animals by:
Providing humane care and shelter for homeless animals.
Placing adoptable pets in permanent loving homes.
Promoting spaying and neutering of companion animals.
Promoting responsible pet ownership and respect for all life through humane education.
Protecting animals from cruelty.
Pledging to be advocates for animal protection.
BACKGROUNDFor seven decades, Humane Society of Vero Beach (“HSVB”) has been dedicated to improving the lives of animals in the community. The mission is to provide compassionate care, shelter, and advocacy for animals, while also promoting responsible pet ownership through education and outreach. They have helped thousands of animals find loving homes, provided low-cost spay/neuter services to reduce pet overpopulation, offered humane education programs to inspire the next generation of animal advocates and focused on public policy that benefits pets and their forever families. Ensuring that forever families have the resources they need to keep their pets safe and at home has led to a focus on caring for the people that care for the animals.
HSVB is governed by an 18 person board comprised of dedicated business and community leaders. The current operating budget is approximately $5.5M. Seventy-six percent of the operation revenue comes from private donations, fundraising activities, and revenues from Thrift Shops. Additional earned revenue sources include adoption fees and clinic service fees. A portion of the annual operating budget is paid by Indian River County, as HSVB serves as the County's animal sheltering service provider.
The Humane Society of Vero Beach and Indian River County Foundation, Inc. (the "Foundation") is a separate nonprofit corporation. The primary purpose of the Foundation is to manage funds given by donors for long-term investment. Income of the Foundation is distributable to the shelter unless restricted. The Foundation's Board is comprised of five members of the HSVB Board as well as others and manages approximately $9M in assets and allocates on average $450,000 annually.
In 2023, the shelter cared for 3,864 animals, facilitated 2,144 adoptions and 562 family reunifications, achieving a save rate of 95%. All HSVB employees and volunteers are fear free certified and uphold the Five Freedoms.
Programs and services including adoption, wildlife rescue, a pet care clinic and pet support to help families keep their animals during times of need. The shelter takes in every healthy or treatable and safe pet and makes sure they are well taken care of with daily enrichment and behavior modification training when necessary. The goal is to find loving homes for all the pets in the shelter's care. Since 2020, HSVB has met or exceeded 90% live release rate -meeting “no-kill” qualifications.
The community health clinic is a donor and grant subsidized service, it has the potential to provide the community with affordable, accessible, high-quality medical care for dogs and cats. Providing low-cost spay/neuter programs has resulted in reducing pet overpopulation. The clinic serves owned pets, community cats, HSVB shelter and adoptable pets, and rescue partners.
Pet help resources help keep pets with their families and include: pet resources assistance, a pet food pantry, reclaim fee forgiveness, a pet care assistance program, behavior and training along with eviction/crisis boarding. Additionally, HSVB offers a lost pet reunification service and supports pet rehoming. Beyond caring for companion animals, HSVB also provides shelter and care for farm animals and wildlife.
ABOUT VERO BEACHVero Beach is the county seat of Indian River County. In 2021 the population was approximately 164,000. Located between Melbourne, FL and West Palm Beach, FL, Vero Beach has its own airport and is only 43 miles from the Orlando Melbourne International Airport in Melbourne, FL. With its beautiful coastal location, Vero Beach is considered one of the best small towns in America and has activities for every member of the family. Whether you enjoy golfing on one of its 13 courses, visiting the Vero Beach Museum of Art or McKee Botanical Gardens or even snorkeling for sunken treasures, Vero Beach has activities for every interest.
THE OPPORTUNITY
HSVB enjoys a positive reputation within the community, Florida and nationally and is recognized as one of the top five nonprofit organizations in the area. The organization celebrated its 70
th
anniversary in 2023, as a progressive, best practice organization.
With Board enthusiasm for change and innovation, the new Chief Executive Officer will have the opportunity to assess and enhance, where needed, all operations, procedures and policies to ensure that they are the most up-to-date and best in class. Additionally, with Board guidance and in partnership with the staff, there is an interest in developing and implementing new programming focusing on community engagement, considering the needs of pet owners and keeping pets with their families, to enhance health and well-being of the community's animals.
Vero Beach is considered a philanthropic community. There is an opportunity to increase both the organization's visibility among key donors and to generally broaden the base of support resulting in increased financial gains. The new leader will work with the Board of Directors to increase both the visibility of the organization and its donor base. Engaging more individual donors at all levels, particularly at the major gifts level, is critical to sustain the organization, regardless of any future growth goals. Securing five and six-figure multi-year gifts is desired. Engaging with the Board to build a culture of philanthropy throughout the organization will enable a stronger fundraising case.
Earned revenue comprises about 25% of the operating budget with the two thrift stores bringing in the most revenue. There is a desire to continue to grow store profits. The public clinic is an essential asset to the community and generates earned income. Like all animal welfare organizations, recruiting and retaining veterinarians is needed to increase the services offered and therefore raise overall revenue is an ongoing need. Hiring additional veterinarians and expanding the Miriam D. Oberkotter Clinic could create more profitability. Recruiting, training and retaining staff and volunteers will be needed to continue to scale the organization and keep pace with demand for services.
Ensuring that programming continues to elevate the importance of the human animal bond is a core focus going forward. This will require building partnerships with a range of organizations that support all people with pets, especially people that are historically marginalized and under-served.
Focusing on community support to reserve space in the shelter for the animals who most critically need it, while keeping families together, is a key driver for HSVB.
An ambitious master plan, developed in 2021, focuses on maximizing the 36 acres owned by HSVB, creating a campus that encourages people to come visit for community, nature and to best care for animals. As more funds are raised, HSVB will be able to put this plan into action.
The opportunity now exists for an externally facing, relationship builder and strong business leader to carry forward a fiscally and operationally strong organization, build its visibility, and raise unrestricted funds resulting in continued growth.
THE POSITION
HSVB is seeking a dynamic leader with a commitment to its mission, goals, and values to be its next CEO. The ideal candidate will bring a solid history of managing operations and finances, creating and implementing strategic planning, partnering with a Board, and staff development, as well as possess solid experience in fostering the growth of a sustainable organization. The CEO will be a fundraising advocate who is able to build upon HSVBF's past successes and provide a strong vision for its future.
The CEO will oversee HSVB's administration, operations, programs, and funding. Reporting to the President and working closely with the Board, the CEO must have the capacity to articulate a vision, present it to the Board, and build consensus around organizational goals and objectives. They will have an entrepreneurial spirit and a big-picture mindset, be adept at building programs that will involve and energize the community and donors, and be a passionate advocate for the rescue, transport, training, and protection of the health and well- being of animals in HSVB's care.
Specific Responsibilities
In partnership with the Board, provide leadership for HSVB maintaining its position as the lead organization in animal rescue
Direct the operations of the organization, including the management and efficiency of its day-to-day workings, as well as administrative policies and procedures
Manage and develop staff within a culture of collaboration, openness, and inclusivity
Oversee recruitment and hiring of staff
Cultivate a strong working relationship with the Board with timely and regular communications
Engage the Board in meaningful participation that will boost a culture of fundraising, support, and engagement
Together with staff, Board, and key stakeholders, extend the organization's reach into new communities by building relationships and collaborations with peer organizations
Maintain financial oversight including annual budgets and quarterly financial reports; set long- and short-term financial goals and expectations
Lead the design, implementation, and refinement of HSVB's programs and services
Develop and manage a multi-faceted fundraising strategy that includes creative, as well as traditional, funding strategies, techniques, and approaches as well as training and developing a donor relations team
Serve as public face and spokesperson for HSVB in the community and among diverse constituencies
W
Chief Operations Officer
Chief Operating Officer Job 32 miles from Vero Beach
QUALIFICATIONS: (1) Master's degree from an accredited educational institution. (2) Major course of study in Business Administration, School Administration or Public Administration. (3) CPM and/or CPA designation preferred. (4) Seven (7) years of progressively responsible experience in administration of the operational areas of
Florida Public Schools.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of state and federal laws and State Board of Education Rules governing Florida school finance,
transportation, food services, purchasing, risk management, construction, inspection, and maintenance
functions. Skill in facilitating both short- and long-range planning. Ability to use both mainframe and
microcomputer resources. Ability to interpret complex financial data. Ability to communicate the data to
various groups effectively.
REPORTS TO:
Superintendent
JOB GOAL
To ensure that all areas of responsibility are operated in an efficient and cost effective
manner and that timely and accurate information is available for use by the district.
SUPERVISES:
Director of Facilities and Planning Director of Maintenance
Director of Food and Nutrition Services Director of Educational Technology
Director of Transportation Assigned Support Personnel
PERFORMANCE RESPONSIBILITIES:
Service Delivery
* (1) Oversee the implementation of plans and procedures to improve the management of the district's
resources in the assigned functional areas.
* (2) Develop, recommend, and implement both short- and long-range plans for each assigned functional
area.
* (3) Develop accurate projections of revenue and expenditures for assigned functional areas.
* (4) Monitor and coordinate the budgeting and expenditure of funds supporting the risk
management/inservice programs.
* (5) Oversee the district's energy management program.
* (6) Work with various groups and organizations in areas of assigned responsibilities.
* (7) Oversee the district's risk management programs.
* (8) Coordinate the district's capital improvement and maintenance planning process and recommend
plans to the Superintendent.
* (9) Plan and monitor the work flow within the operations division.
*(10) Coordinate and approve the development of manuals and procedures concerning the various assigned
functional areas.
*(11) Prepare and present special reports/studies for the Superintendent/Board.
Inter/Intra-Agency Communication and Delivery
*(12) Keep the Superintendent informed of the status and needs of each assigned functional area.
*(13) Maintain close communication with the personnel and data processing departments in monitoring
budgets and expenditures for labor.
*(14) Coordinate the various activities of the operations divisions with other divisions/departments.
*(15) Ensure that those supervised are kept informed.
BOARD APPROVED: 5/17/2016
CHIEF OPERATIONS OFFICER (Continued)
*(16) Interact with outside agencies, businesses and the community to enhance the understanding of district
initiatives and priorities and to elicit support and assistance.
*(17) Respond to inquiries and concerns in a timely manner.
*(18) Serve on district, state or community councils or committees as assigned or appropriate.
*(19) Provide oversight and direction for cooperative planning with other agencies.
*(20) Assist in the interpretation of philosophy and policies of the district to staff, parents and the
community.
*(21) Work closely with district and school staffs to support school improvement initiatives and processes.
*(22) Communicate effectively with parents/caregivers about the programs and services and any changes
which may impact their children.
Professional Growth and Improvement
*(23) Maintain current knowledge in the areas of assigned responsibility, particularly in state legislation.
*(24) Facilitate the development, implementation and evaluation of staff development activities in assigned
areas.
*(25) Attend training sessions, conferences and workshops as assigned to keep abreast of current practices
and legal issues.
Systemic Functions
*(26) Develop the district's annual budget for the assigned functional areas, including allocation formulas
for non-labor expenditures.
*(27) Provide information for and participate in the collective bargaining process.
*(28) Develop and recommend items for action by the School Board.
*(29) Review and recommend new and amended Board policies for adoption.
*(30) Supervise assigned personnel, conduct annual performance appraisals and make recommendations for
appropriate employment actions.
*(31) Prepare or assist in the preparation of all required reports and maintain all appropriate records.
*(32) Develop annual goals and objectives consistent with and in support of district goals and priorities.
*(33) Must be available/present during all emergency situations.
(34) Perform other duties as assigned.
Leadership and Strategic Orientation
*(35) Serve as a member of the Superintendent's Leadership Team.
*(36) Provide leadership and direction for assigned areas of responsibility.
*(37) Provide leadership and guidance in the development of annual goals and objectives for assigned
department.
*(38) Assist in implementing the district's goals and strategic commitment.
*(39) Exercise proactive leadership in promoting the vision and mission of the district.
*(40) Set high standards and expectations and promote professional growth for self and others.
*(41) Utilize appropriate strategies and problem-solving tools to make decisions regarding, planning,
utilization of funds, delivery of services and evaluation of services provided.
*(42) Demonstrate initiative in identifying potential problems or opportunities for improvement and take
appropriate action.
*(43) Use appropriate styles and methods to motivate, gain commitment and facilitate task accomplishment.
PHYSICAL REQUIREMENTS:
Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as
needed to move objects.
See Job Description Supplement for Codes
Physical Activity - occasionally D, F, G, K, O-Q, S
- frequently A-C, T, U
- constantly V
Working Conditions B
Materials, Tools and Equipment A-E, G, H, P
TERMS OF EMPLOYMENT:
BOARD APPROVED: 5/17/2016
CHIEF OPERATIONS OFFICER (Continued)
Salary and benefits shall be paid consistent with the district's approved compensation plan.
Length of the work year and hours of employment shall be those established by the district.
EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of
personnel.
*Essential Performance Responsibilities
BOARD APPROVED: 5/17/2016
VP Operations, Oncology & Medical Specialties
Chief Operating Officer Job 34 miles from Vero Beach
Job Requirements The Vice President of Oncology Operations administers the activities of Health First Medical Group (HFMG) and the system oncology service line, creating operating structure to assure standardized approaches are designed to reliably achieve best practice clinical, financial, patient experience, and physician satisfaction outcomes for the programs of the oncology service line. The Vice President of Oncology Operations participates in strategic planning and development of oncology services across all aspects and geographies of the Health First Integrated Delivery Network (IDN) and serves as regional hospital and designated oncology service line liaison. The Vice President of Oncology Operations functions under the supervision of the Chief Operating Officer (COO) of Community Health Services (CHS).
PRIMARY ACCOUNTABILITES
1.Informs the development of and creates structures and processes to reliably implement the oncology service line strategic plan across all delivery sites for oncology within the Health First IDN.
2.Serves as an operational liaison to strategic partners throughout IDN to represent oncology and collaborate on opportunities to achieve the vision of the service line and the IDN.
3.Implements the Quality/No Harm vision for the oncology service line and meets and exceeds established goals and benchmarks.
4.Understands the unique complexities of the oncology revenue cycle and establishes structures and processes to reliably achieve revenue integrity benchmarks for oncology services.
5.Operates as designated liaison, attending service line meetings to facilitate communication regarding strategic development, quality initiatives, cost containment, clinical and non-clinical needs. In addition to partnering with regional hospital administration to garner stakeholder collaboration and feedback regarding HFMG providers services throughout the integrated delivery system.
6.Represents the regional oncology practice sites in working with the President to enhance group processes and initiatives to include operations improvement initiatives, operations, and capital budgeting, third part contracting, quality improvement efforts, interdepartmental initiatives, and planning activities.
7.Oversees the development of all policies, procedures, and operational objectives to ensure
8.reliable operations and compliance.
9.Ensure adherence to legal requirements and government reporting regulations.Monitor exposure of the practice.Direct preparation of information requested or required from any governmental organization.
10.Develop and maintain functional organizational charts to delineate responsibilities and duties for leadership of an organization.
11.Makes recommendations to senior leadership regarding optimal systems integration to achieve the vision of the oncology service line including electronic health record, patient billing and registration systems, Picture Archiving and Communication System (PACS) integration, etc.
12.Attends service line program development meetings to facilitate operational implementation of key initiatives. When applicable, work with colleagues across the IDN to ensure effective implementation.
LEADERSHIP ACCOUNTABILITIES
1.Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First and inspire the team to achieve that vision.
2.Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team.
3.Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.
4.Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team's and organization's goals.
5.Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates.
6.Display strong strategic and financial acumen in areas of responsibility in alignment with the organization's strategic objectives.
Work Experience
MINIMUM QUALIFICATIONS
* Education: Bachelor's degree in relevant field.
* Work Experience: Five (5) years of healthcare management experience.
* Licensure: None
* Certification: None
* Skills/Knowledge/Abilities:
* Progressive oncology practice experience required to include management, business development, and financial background. Experience in large health systems working in a highly matrixed, service line environment strongly preferred.
* Problem solving, decision making, analyzing and interpreting complex data/information, researching and preparing comprehensive reports, monitoring quality control standards, organizing and coordinating multiple initiatives independently.
* Collaboration within and beyond reporting relationships, entrepreneurial and successful negotiations, ability to work independently while maintaining team concept of work.
* Skills in analyzing, interpreting, and reporting data to identify opportunities and trends.
* Strong oral and written communication skills.
PREFFERED QUALIFICATIONS
* Education: Master's degree in Business Administration (MBA), or Healthcare Administration (MHA).
* Work Experience:
* Previous experience in Oncology Service Line leadership.
* LEAN six sigma experience preferred.
* Licensure: Registered Nurse (RN) licensure in the State of Florida or endorsement.
PHYSICAL REQUIREMENTS
* Majority of time involves sitting or standing; occasional walking, bending, and stooping.
* Long periods of computer time or at workstation.
* Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
* May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
* Communicating with others to exchange information.
* Visual acuity and hand-eye coordination to perform tasks.
* Workspace may vary from open to confined, onsite, or remote.
* May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
VP, Business Intelligence & Data Strategy
Chief Operating Officer Job 34 miles from Vero Beach
Space Coast Credit Union (SCCU), the 3
rd
largest state-charted credit union in Florida, is looking for a VP, Business Intelligence and Data Strategy to join our Executive Management Team in Melbourne, FL! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!
Our Members are our top priority and we stand behind our Brand Promise:
Honest People, Trusted Products, Time Valued
.
We offer a rich benefits package and career advancement opportunities.
SCCU Team Member Benefits:
ONESCCU annual bonus available!
Medical, Dental & Vision Insurance
HSA (Health Savings Account) with SCCU matching contribution
SCCU Paid Long Term and Short Term Disability coverage
SCCU Paid Term Life Insurance
Employee Assistance Program (EAP)
Paid Time Off
401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
Tuition Reimbursement Program
SCCU Team Member financial discounts & perks (save money every month!):
Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
Fixed low rate credit card- 5.99%,if approved
FREE Identify Theft Protection!
No fee SCCU accounts
VP, Business Intelligence and Data Strategy Duties & Responsibilities
Data Program Development and Maturation:
Architect and execute a comprehensive strategy to build and mature the organization's data and analytics program.
Establish robust data governance frameworks, ensuring accuracy, consistency, and security across all data assets.
Drive the adoption of data-driven culture and decision-making across the organization.
Leadership and Collaboration:
Lead and mentor a team of data analysts, data scientists, and BI professionals to achieve organizational goals.
Collaborate with senior executives and department leaders to identify and prioritize data needs and initiatives.
Foster partnerships across departments to align BI efforts with strategic goals and operational priorities.
Strategic Insight Delivery:
Translate complex data into actionable insights to inform business strategy, improve operational efficiency, and drive revenue growth.
Develop and manage a comprehensive suite of BI dashboards and reporting tools tailored to various stakeholders.
Regularly present insights and recommendations to the executive team and board of directors.
Technology and Innovation:
Assess and implement BI tools and technologies that align with organizational needs and scalability.
Stay ahead of industry trends and best practices to ensure the BI function remains innovative and competitive.
Integrate advanced analytics, such as machine learning and predictive modeling, to enhance data capabilities.
Performance Management and Metrics:
Define and track key performance indicators (KPIs) to measure the effectiveness of BI initiatives.
Continuously refine metrics and methodologies to align with evolving business objectives.
VP, Business Intelligence and Data Strategy Qualifications
Bachelor's degree in Business Analytics, Data Science, Computer Science, or a related field required. A Master's degree or MBA is strongly preferred.
15+ years of progressive experience in business intelligence, data analytics, or related fields.
Proven track record of building and maturing data programs within mid-to-large organizations.
Demonstrated success in leading high-performing teams and driving cross-functional collaboration.
Experience in the financial service industry, specifically credit unions preferred.
Proficiency with BI tools (e.g., Power BI) and data platforms (e.g., Azure Synapse).
Strong knowledge of SQL, data warehousing, and ETL processes.
Familiarity with advanced analytics techniques and tools (e.g., Python, R, SAS) is a plus.
Managing Director
Chief Operating Officer Job 28 miles from Vero Beach
Value Driven Solutions is currently seeking one or two Managing Directors to join our team. The selected individuals will work closely with the firm's senior bankers to drive origination, evaluation, and execution of corporate advisory, mergers and acquisitions (M&A), and private placement transactions focused on our infrastructure and real estate operating company and investment management clients.
Key Responsibilities
Originate and lead new engagements in private placement, capital raising, and M&A advisory.
Manage multiple transaction processes from the initial client pitch through to transaction closing.
Perform client due diligence and assist in the preparation of marketing materials, evaluating the strategic and financial merits of proposed transactions.
Deliver high-quality client service, demonstrating thought leadership and meticulous attention to detail.
Direct and oversee execution teams on the day-to-day management of deals.
Maintain effective communication with clients and investor relationships, ensuring clarity and timeliness in all dealings.
Provide leadership, professional development, and mentorship to junior staff.
Expectations
Uphold high standards and ethics in all tasks, with a good understanding of compliance and regulatory issues.
Demonstrate self-motivation, reliability, and the ability to work effectively under pressure.
Possess strong problem-solving skills, analytical ability, and detail orientation.
Experienced team members will mentor junior colleagues and act as role models within the team.
Job Requirements
Minimum of seven (7) years of experience in corporate investment banking, with at least five (5) years managing staff within the real estate or finance industry.
Proven track record in new business development and/or closing investment banking transactions.
Bachelor's or Master's degree in finance, accounting, business, economics, or related field.
Must hold FINRA Series 7 or 79 and 63 licenses.
Must be authorized to work in the United States.
Additional Information
This position is remote and contract-based.
Value Driven Solutions is committed to fostering a dynamic and collaborative work environment that meets the high expectations of our clients and contributes to the professional growth of our team members. We are looking forward to adding dedicated and experienced leaders to our distinguished team.
Chief Strategy & Operating Officer
Chief Operating Officer Job 15 miles from Vero Beach
Chief Strategy & Operating Officer (CSOO) Reports to: Chief Executive Officer Type of Job: Full-time Location: Hybrid Remote (SELF headquarters is in Fort Pierce, Florida; relocation stipend available) About SELF SELF is a national award-winning non-profit Community Development Financial Institution (CDFI) with a mission to rebuild and empower underserved communities by providing access to affordable and equitable capital for homeowners, landlords, developers, contractors, and small businesses to support a transition towards an inclusive clean energy economy. As the nation's first local Green Bank, SELF is at the forefront of climate equity and expanding its impact nationwide.Job Description
The Chief Strategy & Operating Officer (CSOO) is a key member of the Executive Leadership Team (ELT) responsible for advancing SELF's mission by leading strategic initiatives and ensuring operational excellence. The CSOO will oversee key operational functions, lead program development, and foster relationships with stakeholders. This role requires expertise in business operations, lending, community finance, and regulatory compliance, as well as a proven ability to drive impact through collaboration and strategic vision.Key Responsibilities
Strategic and Operational Leadership:
Develop and implement operational strategies and key performance indicators (KPIs) in collaboration with the Executive Director.
Oversees daily operations across all departments ensuring smooth functionality.
Align operations with mission-based goals and scale performance for long-term sustainability.
Collaborate with the CEO to design and execute expansion initiatives.
Manage procurement, vendor negotiations, and oversee safety programs in compliance with OSHA, 2 CFR 200 and any other Federal or State regulations.
Collaborate with the CEO and CFO on budget oversight, resource allocation and financial reporting
Lead Strategic Development meetings and initiatives
Ensure proper and regular reporting mechanisms internally and externally to ensure timely and proper reporting to all stakeholders including investors, foundations and federal and or state or local grantors.
Oversee reporting on Federal Grants
Oversee and ensure compliance of lending departments with regulations governing the organization including U.S. Treasury and others.
Ensure Operations are properly set up to operate nationally and according to regulations.
Stakeholder and Community Engagement:
Build and maintain relationships with borrowers, clients, vendors, financial institutions, and public/private sector partners.
Represent SELF in board presentations, conferences, and public forums.
Employee Management:
Oversee directors and department leads, conduct evaluations, and support leadership development.
Interact and work with HR Department to ensure recruitment, onboarding, and personnel evaluations.
Collaborate with HR consultants to ensure competitive compensation and benefits.
Compliance and Risk Management:
Ensure compliance with CDFI certification and federal, state, and local regulations.
Implement risk management strategies, including consumer protection measures and audit readiness.
Organizational Efficiency and Facilities Management:
Design and monitor performance metrics to track program effectiveness.
Interact with and oversee IT infrastructure and facilities management to ensure secure and efficient operations.
Technology and Innovation:
Oversee the adoption and integration of financial and operational technology solutions.
Manage technology budgets and promote innovative process improvements.
Program Development and Oversight:
Lead the development and implementation of loan programs that address community needs.
Monitor program impact and adjust strategies based on data-driven insights.
Lending and Collections:
Collaborate with underwriting and collections teams to optimize lending processes and improve key performance measures.
Capital Solutions and Funding Initiatives:
Supports new funding opportunities and scalable capital solutions with set up of proper control of data and reporting
Support grant applications and evaluate resource allocations to enhance productivity.
Environmental, Social, and Governance (ESG) Reporting :
Ensures all areas report in a timely manner
Ensures reporting meets Federal, State and Philanthropic standards
Responsible for impact reporting including Greenhouse Gas Emission reductions; Energy Savings; Social and economic inclusion, demographics, and others.
Lead SELF's ESG initiatives to align operations with sustainability and social responsibility.
Internal Communications and Culture:
Develop communication strategies to foster transparency and alignment across departments.
Promote a positive and inclusive organizational culture.
Preferred Qualifications
10+ years of experience in lending preferrable with experience in Community Banks, Credit Unions or CDFI's experiencing rapid growth
Consumer/ Financial Technology (Fintech) lending experience is a plus.
Project Finance and/or Commercial (new construction for housing; mezzanine loans, mortgage lending for large scale commercial or housing projects. and housing lending experience.
Experience working at Community Development Finance Institutions (CDFIs), Green Banks, or Community Banks serving Low to Moderate Income clients and/or providing finance to builders, developers and contractors.
Proven leadership experience with a track record of building organizational capacity and operational efficiency.
Expertise in regulatory compliance, particularly with federal programs such as GGRF, DOE, and HUD.
Strong financial and data analysis skills, with experience in KPI development and performance reporting.
Exceptional interpersonal, negotiation, and presentation skills.
Director, Capture Management
Chief Operating Officer Job 29 miles from Vero Beach
Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Job Title: Director, Capture Management Job Description:
Oversee a team of proposal/capture managers geographically dispersed. Manage all aspects of proposal development (proposal writing, editing, illustration, production efforts, etc.) from assignment and receipt of Request for Proposal (RFP), through delivery and receipt by the customer.
Essential Functions:
Analyze solicitations (RFP, Request for Quote (RFQ), Request for Information (RFI), etc.) in conjunction with other customer requirements and communications, to determine final document structure
Prepare detailed proposal plans, schedule outline, and compliance matrix for assigned pursuits
Coordinate and lead major proposal meeting events, such as Kick-off Meetings, Strategy Meetings, Pink, Red, and Gold Color Team reviews, etc.
Lead effective storyboarding and development of strategic and proposal win themes and discriminators
Develop targeted questions and interview technical and program management staff to extract critical information necessary to present technical and managerial solutions in the overall presentation strategy
Work to satisfy long-term (multi-year) goals and objectives of the organization
Meet established deliverables and production deadlines (working with Proposal Coordinator)
Provide detailed guidance and/or Just-in-Time Training to proposal authors/contributors and subcontractors
Establish overall direction for the organization as relates new/ revised processes/procedures
Ensure Proposal Center processes are followed, standard style guide is used, and documents are submitted in accordance with established guidelines
Manage the collection and editing of proposal materials to ensure compliance
Ensure proposals are compliant with all section L & M of the RFP or similar instructions/requirements
Monitor and remain current on all amendments and modifications to the solicitation
Ability to conceptualize and write and/or edit compelling proposal narrative and oral presentation slides from scratch
Maintain contacts with APMP and similar professional organizations to assist Prop Center in gaining/ maintaining thought leadership in proposal management techniques and strategies
Ability to work with little direction and handle multiple tasks
Ability to work a flexible schedule which may include evenings and weekends as required
Adds value to final proposal submissions by leading the efforts that ensure strategic messaging is utilized correctly to frame our overall offerings to customers
Owns, builds, and maintains an on-going body of knowledge & understanding of our business, its technologies, its language and its overall strategic messages
RFP interpretation, proposal writing, editing, and graphics
Win Strategy development, document management
Working with teams, schedule creation and maintenance
Manage and mentor team of proposal managers and document production personnel
Qualifications:
Must Have an Active DoD Top Secret/SCI Clearance
Bachelor's Degree with a minimum of 15 years of experience in Defense, or DOD, or engineering, or operations, or contracts; Or, Graduate Degree with a minimum of 13 years of experience Defense, or DOD, or engineering, or operations, or contracts
Preferred Additional Skills:
Interest/understanding of L3Harris business/ government contracting business
Problem solver, leadership skills, strategic thinker
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Director of Operations (COO)
Chief Operating Officer Job 33 miles from Vero Beach
We are looking for an operations director to work directly with the owner to oversee the administrative and business aspects of running the firm. This position will be responsible for planning, organizing, directing, and controlling the day-to-day operations of the firm and for directing the implementation of firm systems. The position encompasses a wide range of activities with involvement in all phases of administration, personnel, finances, facilities, and business systems. We need someone with the experience and maturity to work closely with the owner and key staff on strategy, policy, problem-solving, and decision-making. This executive will be key in implementing the firm's quarterly business plan. Acceptable candidates will have experience and the ability to manage an annual budget of $10M or more and directly manage a team of at least 20 with the autonomy to hire and fire.
The operations director role is a key executive of the senior management team, reporting only to the owner. The goal of this position is to secure the functionality of the business to drive extensive and sustainable growth and achieve the business plan goals. You'll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you have excellent people skills, business acumen, and work ethic, we'd like to meet you.
Why Work With Us?
You prize the opportunity to have a leadership position reporting directly to the CEO
You want a healthy work culture with people who enjoy and support each other through exceptional teamwork and individual accountability.
You would value the chance to collaborate within a full, experienced C-Suite (including a CEO, COO, CMO) to achieve firm goals and grow your legal industry skills.
You want to participate in a national program for executives in the legal world that provides opportunities to develop critical industry-specific operational skills.
You are excited to earn performance-based, quarterly bonuses that reward your accomplishments.
You value a company 401k plan, with employer match, for your retirement planning.
You desire the opportunity to participate in our group health insurance plan.
Execute the firm's business plan and meet quarterly gross revenue and profitability metrics by effectively developing the six parts of the business
Collaborate with owner to design & implement business strategies, plans, procedures
Evaluate performance by analyzing and interpreting data and metrics
Supervise the work of the non-lawyer support staff and vendors
Lead recruitment, hiring, onboarding, performance feedback, evaluations, and general human resources operations, including payroll and benefits
Oversee financial operations with mastery of financial reporting and accounting principles
Demonstrate effective and healthy leadership strategies that build a positive professional culture, promote retention of performing team members, and recruit ‘A' candidates to open positions quickly
Degree in management, business management, human resources, or related field
Prior experience running a professional services firm or a division or department of a mid-sized/large professional services firm with an annual budget no lower than $10M (law firm experience not required but is a plus)
SHRM or HRCI certifications are a plus!
Successful experience in managing a team of at least 20, with autonomy to hire and fire
Experience with designing, monitoring, and reconciling a budget of at least $10 million (this is crucial)
Comfortability in, and passion for, a high-growth, entrepreneurial environment
Leading people effectively, including recruiting the right people, developing them into great team members, and retaining them over time. This includes ensuring that all federal and state HR laws are followed and risks are minimized.
Child Development and Family Services Division Director (Head Start Experience Required)
Chief Operating Officer Job 15 miles from Vero Beach
Job Posting
Child Development and Family Services Division Director (Head Start Experience Required)
Location: In-House (Fort Pierce, Florida) The Agricultural and Labor Program, Inc. (ALPI) Administrative Office, 2202 Avenue Q, Fort Pierce, Florida 34950
Salary: $80K-$90K (Based on Skills, Credentials, and Experience)
The Agricultural and Labor Program Inc., is seeking an experienced Early Childhood Professional to head up the agency's Child Development and Family Services Division, to include Head Start and Early Head Start. Under the direct supervision of the Chief Operating Officer, the Director is responsible for managing all Division activities to ensure quality service delivery to eligible children, individuals, families and farmworkers, in accordance with agency, Local, State, and Federal regulations, laws and requirements. Specific responsibilities include effective leadership, grant writing, planning, implementing, and monitoring intake processes, developmentally appropriate learning environments, technical assistance, program performance standards, outcomes measurement and reporting, continuous improvement efforts and staff supervision and management.
SUPERVISORY RESPONSIBILITIES
Senior Managers
Office Support Supervisor
Director, Operations
Chief Operating Officer Job 34 miles from Vero Beach
Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Director of Operations to support our funeral home locations, in the Space Coast, FL area. In this role, you will be responsible for providing leadership and oversight to day-to-day operations, Team Member development, customer service standards, facility management, and the overall financial performance of multiple locations of different segments. You must have outstanding interpersonal skills, multi-dimensional thinking, strong organizational aptitude, and the desire to be a change agent.
Overview & Responsibilities:
* Learns, launches, implements, and maintains company initiatives as outlined by the company, i.e., performance management process, Team Member engagement, compliance, special projects
* Completes all required learning and development outlined by the company, including, compliance management, i.e., OSHA, FTC, and harassment prevention
* Leads teams to ensure location inspections are completed to ensure all areas of the building and grounds are properly maintained and in working order always, i.e., landscaping, painting, parking lot, the fleet of vehicles, equipment, and machinery
* Leads and oversees, and manages all financial components, including vendor relationships, i.e., annual budgeting, accounts payable and receivable, labor management, revenue, and EBITDA for the location
* Holds responsibility for leading monthly and quarterly market financial and business reviews with leaders and team members
* Partners with and supports department leaders and initiatives, i.e., finance, human resources, operations, and IT, by maintaining regular ongoing two-way communication
* Acts to improve employee safety and health through a strong understanding of each location's opportunities and weaknesses
* Leads and oversees all components of employee relations, i.e., staffing to meet business needs
* Communicates to appropriate leaders and team members about the areas of successful performance and performance areas that require improvement to meet business expectations
* Oversees all labor-management components for the assigned location/s within the span of control, i.e., scheduling, overtime, and timecards
Requirements & Qualifications:
* Strong communication and relationship skills, emotional intelligence
* Licensed Funeral Director (preferred)
* A minimum of 5 years of experience in Management
* Valid state driver's license in good standing and acceptable driving record
* Highly skilled computer skills in MS Office - Outlook, Word, Excel, online portals i.e. payroll/benefits system of record, clocking in/out, etc.
Team Member Benefits Include:
* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability
Division Director of Implant Support
Chief Operating Officer Job 34 miles from Vero Beach
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Division Director of Implant Support (DDIS) for Aspen Dental. Initially focused on implants and ultimately expanding to a focus on ortho, specialty, dentures, crown and bridge, restorative, digital workflow, etc. the DDIS acts as a subject matter expert with category product support. The DDIS also: Acts as a business partner to owners as we expand category lines and services, Educates office team members on the benefits of various products and services as outlined in the treatment plans, and Acts as a bridge between TAG, owners, and supplier partners to help drive solutions and services to patients.
Responsibilities
* Creates annual business category strategic execution plans based on overall company annual strategic direction. Engages and enrolls field leadership through communication, education and continuous follow up.
* Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations.
* Analyzes division customer trends and plans and executes on activities to achieve sales goals. Partners with owners, office staff, and division leaders to achieve desired results.
* Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions.
* Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans.
* Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients. Applies this knowledge to strategies and tactics to generate business line growth.
* Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results.
* Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity. Executes on centrally planned division contests and incentives.
* Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities.
* Advises owners on business category opportunities and applications related to patient treatment plans. Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities.
* Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed.
Minimum Education and Experience
* Bachelor's degree preferred.
* 5+ years of industry experience - e.g., dental supply sales, orthodontics, lab, implants.
* Demonstrated ability to manage multiple projects, product lines, or areas of a business, resulting in financial growth.
* Excellent communication skills - written and verbal.
* Strong business acumen, data insights, and sales planning experiences.
* Ability to travel within assigned division 80%.
This role will cover South Florida (Tampa - Melbourne, then south), we are seeking someone who lives in this geography.
* Annual pay range: $75,000 - $80,000, plus opportunity for a quarterly bonus incentives.
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
* If you are an applicant residing in California, please view our privacy policy here: *********************************************************************************
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Ophthalmology Director of Operations
Chief Operating Officer Job 32 miles from Vero Beach
Florida Vision Institute is seeking a Director of Operations with over five years of management experience in ophthalmology or optometry practices.
The ideal candidate will have strong knowledge of Axiom, along with expertise in revenue cycle management, third-party reimbursement, regulatory compliance, and compensation plan methodologies.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Florida Vision Institute is a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Florida Vision Institute are committed to inclusion and diversity. We believe today more than ever; it isn't speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.
The Director of Operations will play a pivotal role in overseeing and optimizing daily operations. You will be responsible for developing and implementing operational strategies, streamlining processes, and ensuring the highest level of efficiency and productivity. Your leadership will be instrumental in achieving our company's goals and objectives. Responsible for cost benefit analysis, revenue enhancement, overhead expense management, process improvement and physician oversight.
Responsibilities
Lead the day-to-day operations and align initiatives with the strategic vision of the practice and organization
Develop and execute strategic plans to improve overall operational efficiency and effectiveness
Analyze existing processes, identify bottlenecks, and implement improvements to enhance workflow
Lead and mentor a diverse team of managers and staff across various departments, fostering a culture of accountability and collaboration
Manage and allocate resources effectively to achieve cost-saving targets and financial goals
Direct, supervise and coordinate the functions and activities of all locations, working in each to develop and promote efficiencies, relationships, and morale
Participate in the development and rollout of practice and corporate goals, objectives, and policies
Ensure compliance with industry regulations, safety standards, and company policies
Define key performance indicators (KPIs) and regularly evaluate and report on departmental and company performance
Build and maintain a talented, dedicated, and committed operations team with depth and skills that enable the practice to effectively execute its strategic plan
Establis effective communication with MDs and ODs and actively attend provider meetings
Create a dashboard and benchmarks to ensure a high degree of patient satisfaction Build a company image by collaborating with customers, community organizations, and employees
Enforce ethical business practices
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies
Qualifications
Bachelor's degree in business or health Administration, nursing, or related health care field; or the equivalent in a critical ophthalmic role is required.
Five + years of management experience of optometry or ophthalmology practices required
Knowledge of principles and practices of health care planning and management
Proven experience with effective hiring and motivating and managing a team.
Strong staff relations skills
In depth knowledge of revenue cycle management, third party reimbursement, regulatory issues, and compensation plan methodologies
Working knowledge of NextGen, including building templates
Demonstrated ability to follow practice statistics and develop ways in which to improve outcomes
Must have the ability to concentrate and pay close attention to detail when receiving instructions from physicians or others, reading and interpreting procedures and related materials; examining and closely inspecting materials when using equipment; and working one-on-one with patients
Leadership qualities, diplomacy, discretion, ability to enforce difficult positions, excellent communication, public speaking skills and exceptional interpersonal abilities
Ability to work independently as well as in a team environment
Excellent Internet and related search skills as well as proficient with Microsoft Suite; advanced Excel; Axiom a plus
In Turn We Will Provide
Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability
Company paid life insurance
Paid holidays and generous paid time off
Paid parking where applicable
Team oriented working environment where you are heard and respected
#ESP1
Business Director
Chief Operating Officer Job In Vero Beach, FL
The
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Join
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communities offering independent living assisted living or memory care where we put Residents First while being team focused and quality centered We put Residents First and our team members matter At Sagora we invest in and empower our team members to move upward within the company and in their careers Based on team member surveys we are certified as a Great Place to Work Apply now to join our dedicated team that cares just like you Our Core Values are Commitment Empowerment Communication Excellence and Teamwork Did you know that our name Sagora comes from the combination of two words Sage which means wisdom or wise person and Agora which means a gathering place Our communities are a gathering place of wisdom Benefits Company paid telemedicine service for all full time benefit eligible team members On Demand Pay request a pay advance Discount and rewards program use for electronics food car buying travel fitness and more Health Dental Vision Disability Life InsuranceFlex Spending AccountDependent Care Flex PlanHealth Savings Account 401k Retirement Savings Plan with company matching Paid time off and Holiday pay Team Member Assistance Program counseling services at the other end of the phone Discounted Meal TicketsReferral Bonus Program earn money for referring your friends Tuition Assistance for programs directly related to team members position Lasting relationships with our residents who have so much wisdom to share Position Details Community Name Heron Cove Assisted Living and Memory Care Address4150 Indian River Blvd Phone number************ Status FTPTPRN FT Shifts Monday Friday with rotating MOD weekends Responsibilities AP and AR for the community Maintaining associate files and assisting with new hire paperwork Generate resident statements and maintain accounts Generate payroll semi monthly and maintain PTO records for all associates Operate department within budgetary guidelines Assist management team including Executive Director and Home Office staff Perform administrative functions in support of the Executive DirectorAddress resident concerns in regard to bills and accounts Supervise front desk staff Serve as Manager on Duty as assigned Work with management and department heads to market and manage the community SkillsRequirements High School diploma or equivalent preferred Strong APAR and payroll experience required Experience in HR duties and associate benefits preferred1 2 years experience in bookkeeping or office managercoordinator position Property Management software a plus but not a requirement Strong computer skills including Microsoft Office Outlook Excel Word PowerPointMust possess or be willing to acquire a valid drivers license to drive on company time as needed Excellent verbal and written communication skills and ability to communicate effectively with co workers residents family members and vendors Sagora does not accept unsolicited resumes from headhunters recruitment agencies or fee based recruitment services Sagora is an equal opportunity employer and will consider all applicants without regard to race marital status sex age color religion national origin veteran status disability or any other characteristic protected by law
Associate Vice President of Human Resources
Chief Operating Officer Job 15 miles from Vero Beach
Join the IRSC Team - Exceptional Benefits Await You!
At Indian River State College (IRSC), you'll do more than just build a career-you'll have the opportunity to make a meaningful impact by supporting our students, staff, and faculty. In return, we offer a comprehensive benefits package designed to promote your well-being, secure your future, and enhance your work-life balance.
Comprehensive Health Coverage
We prioritize your health with Medical, Dental, Vision, Flexible Spending Plans, Employee Assistance Program (EAP), Life insurance and Supplemental plans to help you stay physically and mentally well with access to essential wellness resources.
We offer PPO and HMO plans with an affordable cost. (PPO/HMO option with $50 per month for individual coverage and $180 per month for family coverage)
Retirement Plans for a Secure Future
Plan for a bright future with our robust retirement options, rarely matched in the private sector. Secure your financial future with state retirement options through the Florida Retirement System (FRS) and additional investment opportunities like tax-deferred annuities and Roth 403(b) plans.
Generous Paid Time Off
Enjoy a healthy work-life balance with ample vacation, personal, and sick leave. Recharge and return to work refreshed and motivated.
Employee Discounts: Enjoy exclusive discounts on various services, including tickets to popular attractions in the area.
Professional Growth Opportunities
Build your career with purpose by engaging in meaningful projects and professional development opportunities. IRSC provides the tools and support needed to help you reach your full potential.
Lead. Innovate. Transform.
Indian River State College is searching for a visionary HR leader to shape the future of our workforce. As the Associate Vice President of Human Resources, you'll play a pivotal role in attracting top talent, fostering a thriving workplace culture, and aligning HR strategy with the College's mission. Reporting directly to the President, you'll oversee recruitment, employee relations, compensation, compliance, and performance management-all while leading the transition to Ellucian Banner to modernize our HR systems.
If you're a strategic thinker with a master's degree, seven years of leadership experience (preferably in higher ed), and a passion for driving change, this is your opportunity to make a lasting impact.
Join us and help shape the future. Apply today!
JOB SUMMARY:
Reporting directly to the President, the Associate Vice President of Human Resources (AVP HR) is a senior-level executive position responsible for leading and overseeing all aspects of the College's human resources functions, including talent acquisition and retention, employee relations, compensation and benefits, performance management, compliance, and workforce planning, while providing strategic advice to the executive leadership team to align Human Resource initiatives with overall College objectives; ensuring adherence to employment laws and fostering a positive work culture. The AVP HR will play a key role in converting the Human Resources ERP to Ellucian Banner.
KEY RESPONSIBILITIES:
Strategic HR Leadership: Develop and implement comprehensive HR strategies aligned with the College's strategic goals and mission, including workforce planning, talent management, succession planning and diversity and inclusion initiatives.
Talent Acquisition & Retention: Lead the recruitment and hiring process, overseeing all aspects of candidate sourcing, screening, interviewing, and onboarding to attract top talent.
Employee Relations: Manage employee relations issues, including conflict resolution, performance management, disciplinary actions, and investigations, ensuring fair and consistent treatment of all employees.
Compensation and Benefits: Design and administer competitive compensation and benefits programs, including salary structures and employee wellness initiatives.
Compliance Management: Ensure compliance with all applicable employment laws and regulations, including federal and state labor laws, EEO guidelines, and safety standards.
Performance Management: Assess, develop and oversee a robust performance management system to evaluate employee performance, identify development needs, and provide ongoing feedback.
HR Technology: Manage and optimize HR information systems (HRIS), such as Ellucian Banner or similar platforms, to streamline processes, track key metrics, and provide data-driven insights for decision-making.
Leadership Development: Coach and mentor HR team members to develop their skills and capabilities.
Stakeholder Management: Collaborate with administrators across different departments to understand business needs and provide strategic HR guidance. Assess resource needs and oversee development of the department budget.
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
Experience: Master's degree in Human Resources Management, Business Administration, or related field and at least seven (7) years of leadership experience in Human Resource Management, preferably in higher education, or a combination of education, certifications, training, and experience that provides the necessary knowledge and skills may be considered.
Expertise: Extensive experience in senior-level HR leadership roles, demonstrating a successful track record in managing all aspects of HR.
Legal & Compliance Knowledge: Deep understanding of employment laws and regulations.
Strategic & Organizational Skills: Proven ability to develop and implement strategic HR plans.
Relationship Building Skills: Excellent communication, interpersonal, and negotiation skills.
Problem Solving & Decision-Making: Strong analytical skills with the ability to interpret data and make informed decisions.
Collaboration Skills: Demonstrated leadership and team building skills.
Technology Systems: Experience with HR technology systems, such as Ellucian Banner or similar platforms.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
ADDITIONAL EXPECTATIONS:
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an “at-will” basis.
ClassificationProfessional AdministratorSupervisoryYesFLSA ExemptYesEmployment TypeRegularCompensation and Application DeadlinePay range starts at: $99,406.62 . All salary calculations start at the minimum salary and will be based on candidate's education and experience | Open until filled
Director Order to Cash
Chief Operating Officer Job 32 miles from Vero Beach
NuCO2 is the nation's leading provider of certified beverage grade carbon dioxide and draught beer grade nitrogen, providing continuous service to more than 150,000 customer locations and carbonating millions of beverages every day. With nearly 1,200 employees in over 150 locations across the United States, we believe using the finest ingredients is essential to serving the best beverages. Safety is our top priority and NuCO2 is defined by it. We provide a best-in-class safety program, and our safety equipment complies with national and international safety standards.
Summary:
The Director of Order to Cash (OTC) is an analytical and process-driven leader responsible for overseeing all functions and end-to-end process from order management to cash application and reporting. The role requires the successful candidate to work closely and collaboratively with a cross-function of leadership in Sales and Services, Operations, Customer Experience, Accounting, Information Technology and Business Intelligence. This is a leadership position reporting to the VP, Finance.
Responsibilities:
Direct oversight and responsibility for the complete OTC function, including but not limited to order management, customer invoicing/billing, billing resolution, accounts receivable and the day-to-day cash application activities including unapplied cash, fostering a culture of accountability and excellence.
Lead, develop, and guide a diverse team of 30+ direct and indirect staff. Establish annual goals and meet or thrive to exceed commitments.
Oversee and actively participate in the OTC month-end close processes to support the accounting team's month-end close schedule and guidelines.
Partner with operations, sales and services, sales and customer support teams and accounting to ensure orders, billing and cash are processed correctly, timely and meet all compliance and processing requirements.
Lead and support the monthly, quarterly and year-end SOX audit requirements.
Implement best practices and drive continuous improvements and training to gain efficiencies and improve productivity while adhering to company policies.
Ensure an effective compliance and governance environment and monitor progress, risks/issues, barriers, and create applicable mitigation strategies.
A key member of the finance team, will engage in transformation efforts by identifying enhancements, garnering support, aligning stakeholders, drafting requirements, and overseeing change management.
Regularly publish insightful key performance indicator dashboards including volumes, accuracy, rework, and compliance. Share insights on business trends, challenges, and opportunities for improvement.
Build and develop trusting relationships with various business partners and engage key stakeholders in regular communication.
Qualifications:
Bachelor's degree in accounting or comparable relevant industry experience, CPA desired
Minimum 10 years in Treasury, Cash Management, Accounts Receivable with strong evidence of process improvement in Order to Cash.
JD Edwards (JDE) and Electronic Data Interchange (EDI) experiences are critical.
Excellent Excel, PowerPoint skills with strong presentation proficiency
Strong executive presence with proven ability to manage cross-functional initiatives.
Data driven with proven success leveraging data and analytics to inform and shape policy, procedures and decisions.
Exceptional written and verbal communication skills.
Leadership capacity to resolve complex problems in cross-functional environment.
Strong organization and time management skills with the ability to thrive in a fast-paced, customer-focused collaborative environment.
Ability to work well independently, in a team environment, and with hybrid employees.
Ability to coach and mentor team members.
Strong sense of ownership and urgency and extremely detail oriented.
Follow outlined policies and procedures, make recommendations for and implement process changes.
Ability to travel up to 10% of time (as required)
Lifestyle Director
Chief Operating Officer Job 32 miles from Vero Beach
Are you a self-motivated individual who has a passion for senior adults? Do you love planning and creating inspiring events? Are you up to the challenge to engage residents in a meaningful way that individually motivates them based on their own personal needs, interests, and capabilities? Sagora Senior Living is seeking a creative, high-energy Lifestyle Director to join our team!
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Did you know that our name Sagora comes from the combination of two words Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits:
Company-paid telemedicine service for all full-time benefit-eligible team members
On-Demand Pay request a pay advance!
Discount and rewards program use for electronics, food, car buying, travel, fitness, and more!
Health/ Dental/ Vision/ Disability/ Life Insurance
Flex Spending Account
Dependent Care Flex Plan
Health Savings Account
401(k) Retirement Savings Plan with company matching!
Paid time off and Holiday pay
Team Member Assistance Program counseling services at the other end of the phone!
Discounted Meal Tickets
Referral Bonus Program earn money for referring your friends!
Tuition Assistance (for programs directly related to team member's position)
Lasting relationships with our residents who have so much wisdom to share
How you will make a difference:
Plan and implement resident activities according to needs of residents
Maintain the monthly activities calendar and assist Marketing Director with community newsletter
Coordinate resident transportation for needs including, but not limited to, activities, shopping, and doctor trips
Assist with new move-ins and perform new resident orientation
Establish and coordinate the Community Resident Council and attend all meetings
Supervise and operate the community's store
Listen and respond to all resident problems, complaints, suggestions, and ideas regarding activities
Coordinate use of all volunteers
Document history of community with photographs and scrapbooks
Operate activities within budget
Serve as MOD as assigned and perform other duties as assigned by management team
What we are looking for:
1 year of work experience in the senior housing industry or event planning preferred
Degree or certification in gerontological studies, recreation, or related program
Affinity toward senior adults
Organization and customer service skills
Great communication skills (written and verbal)
Must be able to read, write, and communicate effectively with residents, families, guests, and other associates in English
Must possess or be willing to acquire a valid driver's license and Commercial Drivers License where necessary.
Required to work some evenings and weekends for special events
Where you will be located:
Community name: The Harrison of Stuart
City, State: Stuart, Florida
Community details: *************************************
Status: Full Time
Shift/hours: Monday - Friday 8a-5p with rotating weekends as Manager on Duty and evenings and weekends as needed for special events.
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Director of Restaurants & Bars
Chief Operating Officer Job 5 miles from Vero Beach
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.
We're currently in search of a Director of Restaurants and Bars who shares these values and will champion them . If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who's not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We'd love to connect.
(Inside Tip: This role was made with room to grow for a service-minded rockstar)
About you...
Passionate about food & beverage and a minimum of 8 years of progressive Food & Beverage work experience, in a high-volume, upscale environment.
Minimum of 4 years managing a high volume Food & Beverage operation with at least $20M in F&B revenue.
Prior experience opening a restaurant or hotel is preferred.
A post-secondary diploma or degree would be a plus.
An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is flexible and willing to meet the demands of a 24-hour operation.
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
SH Hotels & Resorts is an Equal Opportunity Employer
Club Director FULL-TIME
Chief Operating Officer Job 24 miles from Vero Beach
Full-time Description
Job Title: Club Director
Salary: Starting pay $20.00 Per Hour
Benefits: Benefits' package includes Medical, Dental, Vision, 401k Plan, and more.
Hours: 40 hours per week; exempt employee
Reports to: Vice President of Club Services
Location: St. Lucie County
1. Job Purpose
Boys & Girls Clubs of St. Lucie County takes changing the lives of youth to heart. We go above and beyond to ensure that every youth that walks through our doors has a world class club experience that provides them with the opportunity for a GREAT FUTURE!
The primary functions of the Club Director are to direct and manage overall daily operations of the designated clubhouse with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration.
2. DUTIES & RESPONSIBILITIES
The duties include, but not limited to:
· Adopt the Formula for Impact and ensure that the Club is reaching the kids who need us the most, providing them with an outcome driven Club experience that is resulting in academic success, healthier lifestyles and better character and citizenship for our members.
· Establish Club programs, activities, and services that prepare youth for success and create a club environment that facilitates achievement of Youth Development Outcomes
· Implement daily program schedule, ensuring all areas are covered by club staff
· Ensure a healthy and safe environment, ensuring facilities, equipment and supplies are maintained;
· Plan, develop, implement and evaluate Club overall programs, services and activities to ensure they meet stated objectives and member needs and interests
· Compile regular reports reflecting all activities, attendance and participation
· Manage Club financial resources by assisting in the development of the annual budgets; control expenditure against budget
· Be familiar with and follow the chain of command and the policies and procedures of the Club at all times
· Ensure administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups; ensure compliance with organization policies
· Works with Professional & Development Team to support training and development opportunities for staff and volunteers.
· Create a safe and fun work environment for Club employees where they receive coaching and feedback, have clarity of expectations, and are recognized for their accomplishments.
· Conduct regular staff meeting to share information and promote a team environment
· Develop partnerships with parents, community leaders and organizations
· Develop and maintain public relations to increase the visibility of programs, services and activities within the Club and the community
· Work with the staff on special events to carry out programs in all departments
· Exercise authority in problems relating to members; utilize guidance and discipline plan as needed
· Have regular contact with members as needed to discipline, advise, and counsel
· Maintain contact with outside community groups, schools, members' parents and others to assist in resolving problems and to publicize the Club
· Be familiar with, and ensure staff and volunteers are familiar with, the Club's guidelines in regards to the following:
o Monthly fire drills, including the posting of fire drills' schedule
o CPR / First Aid, and required supplies
o Emergency phone numbers, such as Child Abuse Hotline, Poison Control, etc.
o Posting of daily schedule
o Posting of all emergency protocol and State employment guidelines
OTHER DUTIES & RESPONSBILIBITIES
· Actively participate in BGCA trainings, internal trainings, and All Staff meetings
· Ensure that grant deliverables are being met and provide data for reporting
· Support other projects as needed
· Completes any additional assignments as requested by the management staff
3. Qualifications
BACKGROUND SCREENING
· Must submit to and pass Level 2 background screening through the Florida Department of Children & Families.
· Must pass pre-employment drug test
Certifications
· Current CPR/First Aid certification preferred.
EDUCATION / EXPERIENCE
· Bachelor's Degree in a related field from an accredited college or university OR
· A minimum of 3 years' experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people OR
· A minimum of 2 years' experience in a management role with demonstrated success of leading a team.
SKILLS/KNOWLEDGE
· Ability to work regular Club hours, evenings, and some weekends.
· High energy, driven, dedicated, motivated, confident, flexible, and creative.
· Ability to recruit, train, supervise, and motivate staff.
· Must have positive work ethic, attention to detail, strong initiative and be reliable
· Ability to work independently and with a team, multitask, and lead a team of diversely skilled employees
· Adjust direction and priorities within a fast paced and multi-faceted work environment
· Proven ability managing multiple priorities; strong organization, detail and process management orientation
· Working knowledge of office equipment; computers, data base entry and full Microsoft Office suite, email, and internet
· Ability to read, analyze, and interpret data and information and apply appropriate judgment
· Demonstrated ability to work independently without supervision; ability to make decisions independently
· Ability to handle confidential information with discretion; High level of professionalism and diplomatic
etiquette
· Above average interpersonal skills; ability to work with and through people at all levels to accomplish goals
· Ability to retain information and utilize critical thinking skills
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Passion for providing extraordinary customer service; company brand ambassador
· Effectively manages multiple priorities, as well as effective organizational and time management practices
· Ability to interact with all levels of management and team members
· Experience managing client and vendor relationships
· Ability to thrive in a fast-paced, team environment
· Superior oral, written, and presentation skills.
· Culturally astute and sensitive, while being able to confidently ask the right questions
· Think analytically to produce written reports and demonstrate ability to provide insight and guidance
· Ability to work for prolonged periods at high levels of activity, managing multiple tasks and varying deadlines and attending to details.
Travel
Some travel may be required for training and/or other business purposes.
4. Working conditions
Fast paced work environment; flexibility to working schedules may be required due to changing business demands. General office conditions is the standard work environment (standing, sitting, and walking). Boys & Girls Clubs of St. Lucie County is an equal opportunity employer and a smoke, drug and alcohol free workplace.
5. Physical demands:
· The usual and customary methods of performing the job's functions require the following demands: some lifting, carrying, pushing and/or pulling, stooping/kneeling, reaching with hands and arms, and finger dexterity.
· This position requires extended talking, listening, sitting, walking, and standing; computer viewing, and keyboard entry. Regularly lifting up to 25 pounds.
· Daily operation of personal motor vehicle relevant to carrying out job duties is required for this position.
· Ability to think strategically and ability to sit for more than four hours per day.
6. OTHER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time with or without notice.
Salary Description $20/ Hour
Chief Operating Officer
Chief Operating Officer Job 15 miles from Vero Beach
New Horizons of the Treasure Coast and Okeechobee is the region's most comprehensive mental health and substance use recovery agency. With nine facilities across four counties, we serve over 14,000 children and adults annually, regardless of their ability to pay.
New Horizons of the Treasure Coast was established in 1958 by community members who passionately believed that quality mental health services should be available to all in need on the Treasure Coast. From its first location in Ft. Pierce, New Horizons has expanded to serve residents in Indian River, Martin, Okeechobee, and St. Lucie Counties. More than 60 years after its founding, New Horizons continues to work hard to fulfill its founders' vision.
It offers inpatient and outpatient mental health care for adults and children, crisis units for adults and children, learning resource centers for independent living skills, a transitional group home, substance abuse and detox services, case management, family support and counseling, and programs in schools. New Horizons provides a safety net for those in crisis, outreach programs to promote resilience and recovery, and community education to help our community achieve health in both mind and body.
STATEMENT OF JOB:
Provides assistance to the CEO in the overall administration of the Agency through leadership, direction and administration of program operations, quality assurance, contractual compliance and technological growth.
Assists the CEO in overall administration, planning and development of the Agency.
Demonstrates effectiveness in the short-term and long-term planning functions relative to financial and operational planning
Maintains efficient and effective operations, working with medical staff and other personnel to ensure the highest quality of care.
Demonstrates the initiative necessary to complete assignments and/or projects. Consults with and advises the CEO in recommendations for corrective action as required.
Demonstrates effective communication with, and serves as an administrative resource for all program staff, medical staff and the CEO.
Demonstrates a sound understanding of the financial operations of the Agency, and actively participates in the development and implementation of the Agency's annual budget. Reviews financial statements and variance reports, monitoring and controlling expenditures as appropriate.
Ensures that the Agency maintains compliance with government regulations and accrediting bodies by monitoring on-going operations and implementing corrective actions as required. Provides leadership and direction in the administration of operations, ensuring compliance with Agency objectives in the delivery of quality service.
Provides administrative direction, leadership and supervision to staff at the Director or Managerial level.
Effectively interprets and facilitates Agency policies, objectives and operational procedures with managers.
Continually reviews the productivity and efficiency of staff, working with directors and managers to establish standards and improve productivity.
Demonstrates the ability to assist managers by delegating sufficient authority to enable managers to oversee the responsibilities inherent within their assigned areas.
Consistently motivates managers in a positive manner, developing commitment, action and teamwork.
Exhibits good administrative and leadership skills.
Demonstrates the ability to recognize, establish and deal with administrative priorities in a prompt manner as required
Consistently develops a plan of action prior to implementation of administrative and financial functions, practices and/or procedures; determines appropriate objectives.
Considers all relevant data in making decisions; demonstrates sound judgment and good decision-making skills.
Demonstrates the ability to respond to changing circumstances in a manner so as to maximize the opportunity and minimize the problem as appropriate.
Acts decisively and takes effective action appropriate to the circumstances as required.
Consistently demonstrates positive, interpersonal relations with staff.
Effectively functions as the lead person on various administrative projects; provides input into various committee meetings and related activities.
Demonstrates effectiveness in representing the Agency in its relationships with other organizations and groups.
Consistently exhibits responsiveness to others in and outside the Agency (example: returning phone calls, being punctual for meetings, maintaining availability to meet, etc.)
Serves as Administrative Security Officer for the agency's electronic information systems.
Maintains electronic systems in accordance with HIPAA compliance & SAMH/CARF regulations.
Enforces security access policies of all agency Internet/Network users.
Serves as Corporate Compliance Committee member.
Oversees agency State Outcome Measures Process.
Participates as member of Managing Entity ‘Data Improvement Work Group'.
Works with IT, Finance, Clinical Directors and QI to develop State Outcome Measure procedures.
Works as liaison between Clinical staff and Managing Entity.
Maintains knowledge of SAMH 155-2 Pamphlet.
Provides administrative direction, leadership to IT Director and Quality Improvement Manager.
Supervises staff members in a fair and consistent manner; provides direction as necessary.
Takes immediate action in disciplinary situations; documents actions taken.
Demonstrates good leadership by developing standards of performance, areas of responsibility and accountability, and delegating responsibilities, leads by example.
Motivates staff members in a positive manner, develops teamwork in accepting and practicing the policies and procedures of the agency.
Ensures that all staff members have a clear definition of their work responsibilities and expectations for performance.
Requirements
MINIMUM QUALIFICATIONS
Ten years of health care managerial experience involving:
Executive leadership, project implementation, team building, process improvement, cost reductions, strategic planning, quality assurance, streamlining workflows, and providing support to agency business objectives and clinical operations.