Director Jobs At Chick-fil-A

- 2638 Jobs
  • VP Destination Development & Public Affairs

    Meet Minneapolis 4.0company rating

    Minneapolis, MN Jobs

    At Meet Minneapolis, our mission is to positively impact the economic and social prosperity of our Minneapolis community by attracting visitors, meetings and events that directly support jobs and local businesses, generating critical revenues. We believe in our shared passion to support the diverse community of Minneapolis through our values of Service, Collaboration, Inclusion, Passion and Integrity. We recognize it's the unique contributions of all of us at Meet Minneapolis that drives our success, and we're committed to building a culture where everyone can thrive and find meaning in their work. Meet Minneapolis HIGHLY encourages candidates of diverse backgrounds, particularly BIPOC candidates, to apply. Position/Title: Vice-President, Destination Development & Public Affairs Department: Destination Development & Public Affairs Reports to: President & CEO Status: Full-time; Exempt POSITION SUMMARY The Vice-President of Destination Development and Public Affairs drives the efforts to continually enhance the convention and tourism product of Minneapolis through advocacy and engagement. This position will lead the execution of a new destination master plan aimed at developing and enhancing Minneapolis' position as a premiere global travel destination. This position also leads the organization's Public Affairs work including government relations, stakeholder engagement (board, elected officials, community leaders, partners) to communicate the work of the organization, identify and elevate public policy issues, and partners with Meet Minneapolis' Board of Directors. This position reports to, and works closely with, the President and CEO. ESSENTIAL DUTIES & RESPONSIBILITIES Destination Development and Master Planning Lead the execution of a new destination master plan aimed at ensuring Minneapolis is competitive in the meetings, events and tourism industry and positions Minneapolis as a top-tier global travel destination. Identify emerging trends in destination development and tourism, ensuring that Meet Minneapolis is at the forefront of the industry. Leverage primary and syndicated research and data analysis to inform decision making and strategy development in the organization and for the industry. Design and implement integrated programs of work to position company issues and priorities with key audiences that may include elected officials, media, and consumers. Collaborate with industry partners, trade associations, external consultants and internal teams to help manage formal and ad hoc coalitions. Government Relations (with support from Public Affairs Program Manager and members of Executive Leadership Team): Serve as the primary liaison between Meet Minneapolis and local, county, state and federal government officials and agencies. Develop and execute strategic plans to engage government stakeholders, influence public policy, and ensure alignment with organizational objectives. In coordination with contracted lobbyist, identify and lead responses to issues that require advocacy and support. Monitor legislative and regulatory developments, ensuring timely response to any potential impacts on the tourism and convention industry. Collaborate with industry associations and coalition partners to represent the organization's interests in relevant legislative and public policy matters Community and Stakeholder Relations: Cultivate and strengthen relationships with key community stakeholders, including business leaders, cultural institutions, civic organizations, and local residents. Identify and address community concerns, ensuring that the organization's activities and projects align with the public's interest. Lead efforts to engage diverse communities, recognizing and valuing different cultural perspectives and ensuring that public affairs strategies reflect the needs and voices of all communities served. Leadership Functions Supervise Destination Development and Public Affairs staff. Serve on the Meet Minneapolis Leadership Team and Executive Leadership Team. Create and staff Destination Development Work Group Serve as staff liaison for the Public Affairs Committee of the Board of Directors. Present policy issues that may impact the organization or the hospitality industry. Other duties as assigned. ESSENTIAL EXPERIENCE/EDUCATION/CERTIFICATIONS REQUIRED: 10+ years of destination leadership and civic engagement is strongly preferred, with an emphasis on tourism, economic and community development, with at least 5+ years in a senior leadership role. Bachelor's degree in public administration, political science, urban planning or related field is preferred. Demonstrated track record of successfully influencing policy and elected officials at the local, state and federal levels. Strong understanding of destination product development, including urban planning, tourism infrastructure, and economic development. In-depth knowledge of legislative procedures, regulatory frameworks, and policy development. Experience, knowledge and ability to successfully engage and navigate public, private, and social sectors. Knowledge of Minneapolis area, destination assets, and local/state political environment. ESSENTIAL SKILLS/ATTRIBUTES REQUIRED Excellent verbal/written communication skills with ability to contextualize messaging and communications based upon the audience. Effective stakeholder management skills with diverse communities. Research acumen with ability to synthesize data to inform planning, problem solving, and decision making. Strong strategic thinking, problem-solving, and organizational skills. Advanced computer skills, including a working knowledge of Microsoft Office products and other tools. Ability to demonstrate emotional intelligence to appropriately address sensitive issues with varied stakeholder groups. PHYSICAL DEMANDS While performing the duties of this job, the employee will be required to: Walk, sit, bend and squat Talk and hear Grab, pull or bend items Lift and/or carry up to 30 lbs View items at a close and distant range Stand, Walk and Sit for extended periods of time Use computers for extended periods of time Air and ground transportation travel for extended periods of time WORKING CONDITIONS Hybrid office environment Attend Meet Minneapolis, partner, and member events May require domestic and/or international travel SALARY $125,000 - $150,000 starting range for annual base salary plus 15% annual bonus. BENEFITS Meet Minneapolis offers a generous benefits package including: medical, dental, vision, STD/LTD, Life Insurance, 401(k), vacation, sick time, parental leave and personal volunteer time for employees who are benefits eligible. Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This document does not create an employment contract, implied or otherwise, other than as “at will” relationship. Meet Minneapolis is an equal opportunity employer. Compensation details: 125000-150000 Yearly Salary PI818536a7727e-26***********3
    $125k-150k yearly Easy Apply 2d ago
  • Financial Director

    Hyatt 4.6company rating

    Carmel Valley Village, CA Jobs

    Carmel Valley Ranch Hyatt seeks a Finance Business Partner who embraces the principle of agile and is committed to cross-function collaboration aimed at implementing strategic financial strategies aligned with business objectives to deliver on key priorities for all stakeholders. This role reports to the General Manager and is pivotal in guiding strategic decision making and financial planning to drive the hotel's achievements and profitability. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests. Annual wage range of $150,000 to $170,000 The Director of Finance oversees all financial operations of the hotel, ensuring accuracy, efficiency and adherence to financial regulations and standards. The Director of Finance plans, organizes, directs, and controls the financial and control function of the division, reports operational results, and provides financial support to hotel management. The DOF is expected to embody the following core competencies and the following expertise: Financial Management: Prepare and review all monthly and annual financial statements. Investigate, review and analyze the variance explanations, involving the department managers in this process. Identify areas for improvement and execute necessary corrective measures as required. Manage and lead hotel on and off-site accounting functions to ensure proper fiscal management, timely and accurate reporting, and analysis. This responsibility also includes hotel financial and capital planning, budgeting, month-end financial close, accounting, and cash management. Leads the development and implementation of a comprehensive annual business plan aligned with business objectives. Complete the year-end process. Review and approve all reconciliations and audit work papers. Coordinate the external auditors' visits, respond to auditor requests, approve all adjustments, reconcile the audited report to the hotels information and approve the audit. Internal Controls & Risk: Ensures adherence to HMA terms and fulfills reporting obligations. Maintain adherence to policies and procedures to ensure sound internal controls and segregation of duties. Manage SOX Compliance Monitor and keep abreast of industry trends, local legislative changes and organizational behavior to inform sound business decisions. Operational Leadership: Mentor and coach, the finance team providing direction, training, and performance feedback to nurture their professional advancement and growth. Support the development of future leaders in ALL areas of the hotel. Empower employees with financial insights. Supervise the Information Technology and Procurement function. Additionally have a sound understanding of the hotel operational and back-office. Cultivates and supports environment receptive to change. Business Partner: Collaborate with management to devise and implement strategic initiatives aimed at cost efficiency and revenue generation enhancements to achieve business objectives without compromising core business values and relationships. Nurture relationship with owners' representative and key stakeholders ensuring timely communication and submission of deliverables. Embody a growth mindset and embrace change to drive value to stakeholders. Qualifications 6 years or more of finance career progression; preferred experience in hospitality, retail, or related industry. Degree in Accounting, Finance, Hospitality, Business or related field preferred. Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. Clear and concise written and verbal communication skills in English Proficiency in Microsoft Office products Annual wage range of $150,000 to $170,000
    $150k-170k yearly 4d ago
  • President and Chief Executive Officer

    North Carolina Restaurant & Lodging Association Careers 3.4company rating

    Raleigh, NC Jobs

    President & CEO North Carolina Restaurant & Lodging Association (NCRLA) Raleigh, NC | Statewide & National Travel Required The North Carolina Restaurant & Lodging Association (NCRLA) seeks a transformational leader to serve as its next President & CEO. This is an extraordinary opportunity to shape the future of North Carolina's $35. 8 billion hospitality industry-advocating for business owners, strengthening the workforce, and driving policy at the state and national levels. NCRLA represents 20,000+ restaurants, hotels, and allied businesses, employing 9% of North Carolina's workforce. As the industry evolves, the next CEO will bring strategic vision, advocacy expertise, and strong leadership to drive continued innovation and growth. Key Responsibilities Strategic Leadership - Position NCRLA as the essential resource for restaurant and lodging operators. Advocacy & Government Relations - Be the voice of hospitality, influencing policymakers and shaping pro-business policies. Industry Innovation & Workforce Development - Spearhead initiatives to strengthen the talent pipeline and modernize the industry. Member Engagement & Growth - Cultivate relationships with independent restaurants, major brands, hotel groups, and allied partners. Financial Stewardship - Manage a multi-million-dollar budget and expand revenue streams through sponsorships and fundraising. Team Leadership - Foster a high-performance culture and empower a dedicated team to achieve NCRLA's mission. Who Should Apply? Proven Executive Leadership - CEO, President, COO, or senior executive experience in hospitality, associations, or a related business. Deep Industry & Business Acumen - Understanding of restaurant and lodging operations, consumer trends, and workforce dynamics. Public Policy & Advocacy Expertise - Strong government relations experience and ability to engage legislators, regulators, and the media. Financial & P&L Oversight - Experience managing multi-million-dollar budgets and driving organizational growth. Strong Network & Relationships - Connections in North Carolina's business and political landscape are a plus. Exceptional Communication Skills - A compelling public speaker and influential relationship builder. Why This Role? Shape the future of North Carolina's hospitality industry. Drive policy & influence at the state and national levels. Inherit a strong foundation and take NCRLA to new heights. Work with top industry leaders, policymakers, and executives. Make a meaningful impact on businesses and communities. Interested? Let's Talk. To express interest or recommend a candidate, contact: Rosemary Gantz -Stanton Chase r. gantz@stantonchase. com +1 208-949-6178PandoLogic. Category:Executive, Keywords:Chief Executive Officer (CEO), Location:Raleigh, NC-27608
    $181k-349k yearly est. 1d ago
  • Financial Director

    Hyatt 4.6company rating

    Avon, CO Jobs

    Park Hyatt Beaver Creek At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We return trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care. Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa offers a luxurious year-round escape near Vail Valley, Colorado. Our ski-in/ski-out location in the heart of Beaver Creek Village is adjacent to the ski school and home to skiing, snowmobiling, snowshoeing and more in winter. The summer brings activities including fly fishing, river rafting and scenic hiking trails - all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best. Park Hyatt Beaver Creek Resort and Spa seeks a Finance Business Partner who embraces the principle of agile and is committed to cross-function collaboration aimed at implementing strategic financial strategies aligned with business objectives to deliver on key priorities for all stakeholders. This role reports to the General Manager and is pivotal in guiding strategic decision making and financial planning to drive the hotel's achievements and profitability. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests. The Director of Finance oversees all financial operations of the hotel, ensuring accuracy, efficiency and adherence to financial regulations and standards. The Director of Finance plans, organizes, directs, and controls the financial and control function of the division, reports operational results, and provides financial support to hotel management. The DOF is expected to embody the following core competencies and the following expertise: Financial Management: Prepare and review all monthly and annual financial statements. Investigate, review and analyze the variance explanations, involving the department managers in this process. Identify areas for improvement and execute necessary corrective measures as required. Manage and lead hotel on and off-site accounting functions to ensure proper fiscal management, timely and accurate reporting, and analysis. This responsibility also includes hotel financial and capital planning, budgeting, month-end financial close, accounting, and cash management. Leads the development and implementation of a comprehensive annual business plan aligned with business objectives. Complete the year-end process. Review and approve all reconciliations and audit work papers. Coordinate the external auditors' visits, respond to auditor requests, approve all adjustments, reconcile the audited report to the hotels information and approve the audit. Internal Controls & Risk: Ensures adherence to HMA terms and fulfills reporting obligations. Maintain adherence to policies and procedures to ensure sound internal controls and segregation of duties. Manage SOX Compliance Monitor and keep abreast of industry trends, local legislative changes and organizational behavior to inform sound business decisions. Operational Leadership: Mentor and coach, the finance team providing direction, training, and performance feedback to nurture their professional advancement and growth. Support the development of future leaders in ALL areas of the hotel. Empower employees with financial insights. Supervise the Information Technology and Procurement function. Additionally have a sound understanding of the hotel operational and back-office. Cultivates and supports environment receptive to change. Business Partner: Collaborate with management to devise and implement strategic initiatives aimed at cost efficiency and revenue generation enhancements to achieve business objectives without compromising core business values and relationships. Nurture relationship with owners' representative and key stakeholders ensuring timely communication and submission of deliverables. Embody a growth mindset and embrace change to drive value to stakeholders. The starting salary for this position is $128,800.00. Actual pay will be commensurate with experience. Why Work for Hyatt? 12 Free Rooms, Discounted and Friends & Family Room Rates Medical, Dental, Vision Insurance after 30 days (for full-time employees) 401k retirement savings plan Ski pass reimbursement! Complimentary meals in our employee cafeteria Use of the onsite fitness center Professional growth opportunities Our Values: Empathy l Integrity l Respect l Inclusion l Experimentation l Wellbeing Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Qualifications 6 years or more of finance career progression; preferred experience in hotels Degree in Accounting, Finance, Hospitality, Business or related field preferred. Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. Clear and concise written and verbal communication skills in English Proficiency in Microsoft Office products
    $128.8k yearly 8d ago
  • Sr. Director, Food Safety and Quality Assurance

    Chipotle Mexican Grill 4.4company rating

    Newport Beach, CA Jobs

    CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Senior Director, Food Safety and Quality Assurance (FSQA) you will set the strategy and lead the execution for all FSQA responsibilities including but not limited to supplier food safety program management, , cleaning validation, quality monitoring, and research and development. This position is also responsible for ensuring that Chipotle's food traceability programs are executed such that regulatory requirements are met and product removals can be quickly executed and communicated when necessary.. This position also ensures Chipotle's Food Safety programs are accurately represented to outside regulatory agencies, industry associations, and other external partners. New Business Development and International growth will also be supported by this position. WHAT YOU'LL DO Sets overall strategy and execution of Chipotle Mexican Grill's supplier food safety programs including supplier risk assessments, menu item risk assessments, supplier operations auditing strategy, cold chain monitoring programs, supply chain diversification, analytical and laboratory testing, and traceability. Sets overall strategy and execution of onboarding supplier operations associated with new menu development including the associated risk assessments, supplier operation audits, recipe development, monitoring after commercialization, establishing and verifying primary and secondary shelf life, establishing hot and cold holding parameters, and communication of progress to cross functional team members. Sets overall strategy and execution to support supply chain diversification including new supplier and menu item risk assessments, supplier operation audits, recipe development, commercialization, quality monitoring, validating primary and secondary shelf life, , and communication of progress to cross functional team members. Sets overall Traceability strategy and responsible for ensuring Chipotle executes day to day task for farm to restaurant traceability including the capture and storage of Key Data Elements, cold chain monitoring, new supplier onboarding, and support of company initiatives that intersect with Food Traceability (RFID). When necessary, this position oversees the efficient and effective execution of product removals from our Distribution Centers and Restaurants. Sets overall strategy and execution of Chipotle's FSQA support as it relates to New Business Development and International growth. Responsible for the capture, trending, and communication of all food safety and quality restaurant and customer feedback associated with menu items and ingredients. Using various data, establishes and communicates KPIs internally as well asfor the Food Safety Advisory Council, and for Board of Directors. Support Food Safety Crisis Management as needed. Coordinate with Chipotle's Restaurant and Field Food Safety teams to execute any and all activities associated with outbreak response or regulatory investigations. Responsible for drafting communication to regulatory agencies and internal executives. Monitors industry best practices for quality, safety, and regulatory activities/trends that may impact Chipotle Supply Chain or restaurant operations. WHAT YOU'LL BRING TO THE TABLE M.S in Food Safety or Food Law required Ph.D. in Food Safety and Food Law preferred. 15+ years' experience in food safety leadership, food manufacturing, retail, or food service. 5-8 years' supervisory experience. Training, certification and experience and strong working knowledge of USDA and FDA regulations, GAPs, GMPs, Food Code, HACCP, SSOPs WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 3,400 restaurants as of December 31, 2023, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on Fortune's Most Admired Companies 2024 list and Time Magazine's Most Influential Companies. With over 115,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM. PAY TRANSPARENCY A reasonable estimate of the current base salary range for this position is $225,000-275,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
    $225k-275k yearly 8d ago
  • Director of Finance (Hybrid)

    The Elms Hotel & Spa 4.1company rating

    Excelsior Springs, MO Jobs

    The Elms Hotel & Spa, a legendary destination in Excelsior Springs, Missouri, is seeking a dynamic Director of Finance to steward our 130+ year legacy. This isn't just a job; it's an opportunity to shape the financial future of an iconic property, where you'll directly impact our continued success and leave your mark on a story that spans generations. This Executive Level position will oversee all aspects of the Finance/Accounting Department. The Director of Finance will report to the General Manager . Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department. Responsibilities: Effectively manage and communicate cash flow related issues, as required to management and ownership. Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers. Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives. Ensure that all balance sheet accounts are reconciled on a timely basis. Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records. Direct and/or prepare all financial reports in accordance with the company's requirements meeting various due dates and deadlines. Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. #LI-CG1 Responsibilities The successful candidate must have a minimum of 4 years of related work experience in a similar role. Previous supervisory and management experience in the hospitality industry required. Bachelors or Graduate degree with a Business Administration, Accounting or Finance concentration. Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying concerns and issues. Must be able to work with and understand financial information and data, and basic arithmetic functions. We offer relocation support for qualified candidates. For those local to the area, we are open to either full-time on-site or hybrid arrangements, with the understanding that on-site work is required a few days each week.. #LI-CG1 PI1f8d7457d7d3-26***********2
    $73k-96k yearly est. 2d ago
  • Corporate Director of Call Center

    Proper Hospitality 4.0company rating

    Los Angeles, CA Jobs

    Proper Hospitality is seeking an experienced and dynamic Corporate Director of Call Center to lead and oversee the operations of our centralized call center, initially supporting two luxury hotels. A successful candidate will have the opportunity to develop and expand the call center operations to encompass additional properties within our luxury hotel collection. This role demands a strategic thinker with exceptional leadership skills, a commitment to excellence in customer service, and a deep understanding of the luxury hospitality market. Key Responsibilities Leadership and Management Lead and manage the call center team, ensuring high levels of performance, motivation, and professional development Develop and implement strategies to optimize call center operations, focusing on efficiency, customer satisfaction, and revenue generation Foster a collaborative and high-performance culture within the team Operational Oversight Oversee day-to-day operations of the call center, ensuring smooth functioning and adherence to service standards Monitor and analyze call center metrics to identify areas for improvement and implement corrective actions as needed Develop and maintain standard operating procedures for the call center Customer Service Excellence Ensure the highest level of customer service is delivered consistently across all interactions Handle escalated customer inquiries and resolve issues promptly and effectively Implement customer feedback mechanisms to continuously improve service quality Revenue Management Collaborate with the revenue management team to optimize room inventory and pricing strategies Implement and manage reservation sales strategies to maximize revenue Monitor and report on reservation trends, adjusting strategies as necessary to achieve targets Technology and Innovation Evaluate and implement call center technologies and tools to enhance efficiency and customer experience Stay abreast of industry trends and innovations, integrating best practices into call center operations Training and Development Develop and deliver training programs to ensure the call center team is knowledgeable and skilled in reservation procedures and customer service Conduct regular performance evaluations and provide feedback to team members Expansion and Growth Plan and execute the expansion of the call center operations to include additional properties within the hotel collection Develop a scalable framework for call center operations that can be adapted to new hotels as they are added to the portfolio Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field Proven expertise in managing high-volume, multi-property hospitality call centers, ensuring exceptional guest service and revenue optimization Proven track record of leading and developing high-performing teams Strong analytical skills with the ability to interpret data and make informed decisions Excellent communication and interpersonal skills Proficiency in reservation systems and call center technologies Ability to work in a fast-paced environment and manage multiple priorities Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper: Care Proper: We are natural and gracious hosts to all. Achieve Proper: We are committed to excellence. Imagine Proper: We are resourceful. Present Proper: We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.
    $121k-192k yearly est. 8d ago
  • Director of Finance

    Viceroy Hotels and Resorts 4.3company rating

    Santa Monica, CA Jobs

    Perched four blocks above the Santa Monica shoreline, Hyatt Centric Delfina Santa Monica offers a superior access point to Los Angeles. Hyatt Centric Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica's engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area's main leisure attractions, including the Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach are all within steps of Hyatt Centric Delfina Santa Monica. The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets. General Responsibilities Include but not limited to: • Assist the accounting staff in the performance of their duties, including daily work and problem solving. • Manage an energetic team that performs accounts payable, accounts receivable, income audit, payroll, and cashiering duties. • Interview, recommend hiring, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. • Update daily revenue figures and transfers. • Review Accounts Payable batches for accuracy and correct General Ledger coding. • Prepare and process journals for all transactions at month-end. • Prepare balance sheet reconciliations. • Prepare and submit tax returns. • Prepare and submit cash position of the hotel weekly. • Ensure the hotel maintains proper cash controls and sufficient cash balances. • Ensure payroll is accurately prepared and approved and processed on a timely basis. • Develop and maintain effective working relationships with all Departments. • Review all accounts payable batches for accuracy and correct general ledger coding; and ensure that weekly check runs occur efficiently. • Execute Month End close. • Complete month end reports for Ownership and Management Group. • Perform P&L analysis and make necessary adjustments prelude to closing the month. • Ensure that all bank reconciliations and balance sheet reconciliations are completed on a timely manner • Organize monthly department meetings. • Supervise the daily accounting operations ensuring compliance with the SOPs, internal controls and all federal, state and local laws and regulations. • Analyze and reconcile all general ledger accounts and bank statements to ensure financial information is available and accurate. • Assist in the compilation and preparation of the annual budget, forecasts, taxes and other financial reports to provide support thus ensuring accurate, timely information is available for management and owners. • Train, monitor and coordinate the implementation and maintenance of financial and cash controls and information flow throughout the other departments in the hotel to ensure compliance, accurate records and minimize liabilities, losses and expenses. • Resolve problems and ensure maintenance of the accounting systems and equipment to ensure smooth operations. • Analyze and be familiar with supplier contracts, leases and rent reports and ensure hotel is in compliance with hotel leases and management contracts. • Has a fiduciary responsibility to brand and management. • Assumes the responsibilities of the Controller in his/her absence. Desired Qualifications At least 5 or more years of Hospitality Finance/Accounting experience. Prior Controller or Director of Finance experience, preferably at a premium-branded Hotel. Excellent verbal and written communication skills. Bachelor's degree is required, preferably in Finance or Accounting. Must supervise 2 or more employees Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems. The anticipated salary range for this position is $160,000-169,000 based on experience. EOE
    $160k-169k yearly 13d ago
  • Director of Revenue Management, CPWS Division

    Southern Glazer's Wine & Spirits 4.4company rating

    Dallas, TX Jobs

    What You Need To Know Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more. We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY. Overview The Director, Commercial Finance serves as a business partner to the Corporate Commercial team in optimizing/maximizing profit and delivering gross margin performance through effective pricing, promotions, and programming analysis. This role is responsible for embedding standardized tools and processes within the assigned region to ensure consistency and efficiencies in performance reporting and analytics. This role partners closely with Trade Development and supports Corporate Revenue Management objectives. Primary Responsibilities Provide analysis of pricing and promotional activities to drive effective use of trade spend and impact to internal profitability Analyze various data sources related to product/supplier financial performance, identify opportunities, and provide recommendations for areas of optimization Provide decision support to drive achievement of volume growth while protecting the value Participate in the development and adoption of new reporting tools as needed Lead Commercial Finance training delivery with the team to develop capabilities focused on margin enhancement inclusive of pricing and promotional spend management and effectiveness Assist with the development of the annual sales plan (volume/revenue/gross profit) for inclusion in the internal financial plan Support the consistent implementation of company initiatives; define guidelines/roadmap to drive local understanding and execution against priorities Ensure accurate and efficient distribution of commercial finance reports and other business intelligence essential to the commercial organization Recruit, select, orient, and train employees; conduct terminations, as needed Coach and counsel employees as applicable; discipline individuals according to company policy; plan and monitor employee goals, and appraise performance Perform other job-related duties as assigned Minimum Qualifications Bachelor s Degree in Finance, Accounting or related field of study Seven years of experience with an emphasis on commercial experience, P&L responsibility, and forecasting Experience with financial planning and pricing management in the CPG industry Physical Demands Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
    $92k-174k yearly est. 17d ago
  • Director, Corporate Tax

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL Jobs

    JOB SUMMARY: Responsible for playing a crucial role in ensuring compliance with tax regulations, optimizing tax strategies, and minimizing tax liabilities for the US and International entities. Lead the tax planning, compliance and reporting efforts for the company, collaborating closely with cross-functional teams such as Accounting and Legal. Role has a strong focus on international tax and income tax accounting. DUTIES & RESPONSIBILITIES: Manage Pillar 2 compliance in coordination with external tax preparers (e.g. GloBE return, local jurisdiction returns and notifications, etc.) Manage Bermuda Corporate Income Tax Compliance in coordination with external tax preparers (e.g. tax elections, consolidated tax return, etc.) Review international aspects of federal tax returns, ensuring accuracy and completeness while minimizing tax liabilities Provide technical expertise and draft or review memorandums regarding ASC 740 matters including valuation allowance analysis, uncertain tax positions, etc. Support executive leadership with preparation of tax footnote and all tax related disclosures on Form 10-K Assist VP of Tax with international tax audit support in connection with various ongoing and future tax audits Analyze and interpret new tax regulations and legislation to assess their impact on the company and advise senior management accordingly Manage transfer pricing policies and related documentation in coordination with external tax consultants including preparation of annual Group Master File, Local File in various countries and Country by Country Report Collaborate with cross-functional teams, including Accounting, Legal, Treasury, HR, Finance, and Operations to identify tax implications of business decisions, transactions and company initiatives. Coordinate with and assist the VP of Tax with special projects and audit committee and/or board slide presentations Provide tax advice for new ventures, projects, and contracts. Liaise with external audit firm on various tax related financial reporting matters. Perform additional job-related duties as needed. QUALIFICATIONS DEGREE TYPE: Master's Degree FIELD(S) OF STUDY: Tax/Accounting/Tax Law EXPERIENCE: Minimum 10 years in medium to large public company tax function or public accounting firm, with significant international tax and tax provision experience COMPETENCIES/SKILLS: Strong written and verbal communication skills, particularly around the ability to translate complex technical concepts to leadership, tax colleagues, and other non-Tax Department colleagues Good organizational skills and strong PC skills including Microsoft applications and proficiency with tax software applications Strong research and analytical skills, with the ability to identify potential tax exposures Strong strategic thinking and problem-solving skills CERTIFICATIONS/LICENSES: Certified Public Accountant
    $117k-173k yearly est. 25d ago
  • Director of Restaurants & Bars

    1 Hotels 4.0company rating

    Miami, FL Jobs

    Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. We're currently in search of a Director of Restaurants and Bars who shares these values and will champion them . If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who's not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We'd love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar. About you... Passionate about food & beverage and a minimum of 8 years of progressive Food & Beverage work experience, in a high-volume, upscale environment. Minimum of 4 years managing a high volume Food & Beverage operation with at least $20M in F&B revenue. Prior experience opening a restaurant or hotel is preferred. A post-secondary diploma or degree would be a plus. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $46k-77k yearly est. 19d ago
  • Regional Culinary Director

    Culinaire 4.2company rating

    Dallas, TX Jobs

    The Regional Culinary Director is responsible for overseeing the culinary direction of our Dallas Premier Catering Operation ******************************** and corporate creative support across multiple locations within designated regions ********************** This leadership role combines culinary expertise with strategic management to ensure the delivery of high-quality food and beverage offerings that align with the company's brand and standards. The ideal candidate will excel in menu development, team leadership, operational efficiency, and guest satisfaction. Key Responsibilities Culinary Leadership: Lead the culinary team across all locations in the region, providing guidance, inspiration, and support. Foster a culture of creativity, collaboration, and excellence within culinary teams. Menu Development: Develop innovative menus that reflect current culinary trends, customer preferences, and seasonal availability. Ensure that menu items are cost-effective and aligned with nutritional guidelines and company standards. Quality Control: Establish and maintain food quality standards, ensuring consistency and excellence in all culinary offerings. Conduct regular audits and assessments of food preparation and presentation across all locations. Training and Development: Design and implement training programs for kitchen staff, focusing on culinary techniques, safety standards, and customer service. Mentor and develop future culinary leaders within the organization. Operational Management: Collaborate with regional management to develop and implement operational strategies that enhance efficiency and productivity within the culinary teams. Monitor food costs and waste management practices to optimize profitability. Vendor Management: Build and maintain relationships with suppliers and vendors to source high-quality ingredients at competitive prices. Guest Experience: Collaborate with the marketing team to create promotional campaigns that enhance guest engagement and satisfaction. Address customer feedback and concerns related to food quality and service, implementing improvements as needed. Regulatory Compliance: Ensure compliance with health and safety regulations, food safety standards, and company policies in all culinary operations. Conduct training sessions on food safety and sanitation for all culinary staff. Qualifications Bachelor's degree in Culinary Arts, Hospitality Management, or related field; advanced certifications are a plus. Proven experience in a leadership role within a culinary environment, preferably at a regional or multi-unit level. Strong knowledge of culinary techniques, food safety regulations, and menu development. Excellent organizational and communication skills, with the ability to lead and motivate teams. Financial acumen with experience in budgeting, forecasting, and cost control. Ability to travel frequently CULINAIRE is a drug free environment, EOE and E-Verify Employer.
    $55k-92k yearly est. 21d ago
  • Area Director

    City Winery 4.1company rating

    New York, NY Jobs

    The Area Director is responsible for overseeing the daily operations of multiple City Winery locations/restaurants, ensuring that all operational, financial, and guest experience standards are consistently met across multiple venues. This role supports the COO in driving business results and achieving operational goals by managing location teams, fostering a high-performance culture, and ensuring the smooth execution of restaurant, event, and venue operations. The Area Director will focus on enhancing operational efficiency, cost control, team development, and maintaining high standards of service at each location. Key Responsibilities Operations Management Oversee the day-to-day operations of multiple City Winery locations, ensuring the venues, restaurant service, and events are executed seamlessly and efficiently. Coordinate operational functions across multiple locations, ensuring consistency in guest experiences, service standards, and product quality. Manage daily and weekly operational reports to track key performance indicators (KPIs) and identify opportunities for improvement. Implement and enforce standard operating procedures (SOPs) across all locations to maintain quality, compliance, and consistency. Ensure compliance with all local, state, and federal regulations, including health, safety, and sanitation standards. Partner with the COO to execute company-wide initiatives, special events, and promotional strategies to drive revenue. Team Leadership and Development Provide leadership and support to location Directors,Managers, Supervisors, and staff, fostering a culture of excellence and accountability. Conduct regular check-ins and performance reviews with management teams to ensure consistent operational excellence and team development. Support hiring, training, and onboarding of staff across all locations, ensuring all team members understand company policies and procedures. Promote team collaboration, motivation, and professional development by setting clear expectations, providing feedback, and mentoring location leadership. Conduct regular team meetings to maintain open communication and address operational needs and concerns. Financial Management Assist the General managers in managing budgets, forecasting, and achieving financial goals for each location. Monitor P&L statements for each location, including food, beverage, and labor costs, and make recommendations to optimize profitability. Ensure the effective implementation of cost control measures, inventory management, and waste reduction processes across all locations. Review financial reports regularly and take corrective actions when necessary to ensure financial goals are met. Ensure accurate invoicing, vendor management, and cost efficiency at each location. Guest Experience and Quality Control Ensure high levels of guest satisfaction by maintaining City Winery's reputation for exceptional service, quality food, and a memorable experience. Regularly visit all locations to conduct site inspections and audits, ensuring standards of cleanliness, presentation, and service are maintained. Monitor and address guest feedback to resolve any issues promptly and ensure consistent, positive experiences. Partner with the Marketing team to promote events and special offerings, working together to build brand loyalty and drive repeat business. Collaboration with Senior Leadership Act as a liaison between location teams and senior management, providing updates on operational performance, challenges, and successes. Collaborate with the General Manager and other departments (HR, Finance, Marketing) to implement company initiatives and achieve overall business objectives. Lead communications related to company changes, new initiatives, or promotions, ensuring smooth integration into daily operations. Qualifications Minimum 3-5 years of experience in restaurant and venue management, with at least 2 years in a leadership or district management role. Proven experience in high-volume, multi-location operations, with a strong focus on financial performance, operational efficiency, and guest experience. Strong leadership and interpersonal skills, with the ability to motivate and develop diverse teams. Exceptional problem-solving, organizational, and time management abilities. Experience with P&L management, budget forecasting, and cost control in a district environment. Knowledge of food and beverage operations, including inventory management, menu development, and cost control. Ability to multitask, prioritize, and manage multiple locations in a fast-paced environment. Strong communication skills, both written and verbal, with the ability to effectively convey information to all levels of staff. Ability to work a flexible schedule, including nights, weekends, and holidays as necessary. Familiarity with industry regulations and compliance standards, including health, safety, and sanitation requirements. Bachelor's degree in Hospitality Management, Business, or related field is preferred.
    $105k-192k yearly est. 5d ago
  • Financial Director

    Second Harvest Food Bank of Northeast Tennessee 4.1company rating

    Kingsport, TN Jobs

    The Finance Director leads the financial strategy and operations, providing high-level oversight and contributing to both short-term and long-term planning, ensuring financial stability and organizational growth. This role involves delivering analysis and sound business insights across Finance, Risk Management, Inventory Management, and Administration. The Director is accountable for ensuring the accuracy and effectiveness of internal controls, audits, budgets, financial management, accounting, financial reporting, and payroll. Additionally, this position ensures the successful integration of financial controls and fosters effective communication with all departments within the organization. Essential Duties and Responsibilities: Strategic Financial Leadership: Lead the creation and execution of financial plans, budgets, and forecasts to guide management decisions and enhance financial performance. Drive the integration of financial controls and reporting systems across departments to ensure financial integrity and consistency with organizational goals. Financial Oversight & Reporting: Oversee financial reporting, including the preparation of accurate and timely financial statements for both management and the Board. Ensure compliance with nonprofit accounting standards, including general accounting principles and specialized nonprofit GAAP (Generally Accepted Accounting Principles), and oversee the completion of annual IRS Form 990 filings. Prepare and ensure the accuracy, integrity, credibility, and timeliness of financial reports for management and the Board of Directors. Oversee and lead the annual financial statement audit and other relevant audits, ensuring timely completion and addressing any audit findings. Cash Flow & Risk Management: Actively manage cash flow, grant income, investments, tax programs, and ensure sufficient liquidity for operations. Lead a robust risk management program, covering vendor support, contract compliance, insurance requirements (for buildings, equipment, rolling stock, and liability), and claims management. Inventory and Asset Management: Oversee inventory management to ensure accurate tracking of received and delivered stock, and support periodic audits to ensure inventory integrity. Ensure proper fixed asset tracking, including depreciation management, capital expenditure planning, and compliance with asset-related policies. Compliance & Reporting Requirements: Ensure the filing of various reports and registrations required by federal and state branches of government, grantors, and the Feeding America Network, maintaining timely and accurate compliance with these requirements. Cross-Departmental Collaboration: Foster strong communication and collaboration with other departments to ensure that financial strategy aligns with the organization's overall goals and operations. Technology & Innovation: Utilize cutting-edge financial tools, predictive models, and activity-based financial analyses to enhance forecasting accuracy and decision-making. Job Requirements: Education & Certification: Bachelor's Degree in Accounting, with CPA or other advanced degree or certification preferred. Experience: Minimum of 5 years of experience in accounting, with a preference for nonprofit accounting experience. Proven experience in managing complex financial processes, audits, and reports. Nonprofit Accounting Knowledge: Extensive knowledge of nonprofit accounting, including sophisticated fund and grant accounting, compliance, and reporting. Must be fully knowledgeable of nonprofit GAAP and have significant experience with financial statements, including statements of financial position and statements of activities. Leadership & Management: Demonstrated leadership ability, team management, and strong interpersonal skills. Proven ability to collaborate with senior leadership and work with a Board of Directors. Analytical & Organizational Skills: Excellent analytical, abstract reasoning, and organizational skills, with the ability to interpret complex financial data and trends. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex financial information clearly to non-financial stakeholders and engage effectively with internal and external parties. Technology Skills: Proficiency in financial software (e.g., QuickBooks, NetSuite) and advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word). Experience with financial modeling and data analytics tools is highly preferred. Additional Skills: Proven ability to manage financial operations for nonprofits and understanding of grants and fundraising. Knowledge of regulatory reporting requirements, including tax filings, government registrations, and nonprofit sector compliance. Ability to work under pressure, prioritize, and multi-task effectively. Preferred Qualifications: Experience in or knowledge of managing restricted and unrestricted funds, and knowledge of the Feeding America Network. Experience managing and negotiating credit arrangements with banks and other financial institutions. Knowledge of best operating practices for social service and/or basic needs nonprofit organizations. Language Ability: Excellent verbal and written communication skills, strong listening, verbal, and written skills, as well as strong interpersonal dynamics. Reasoning Ability: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task, prioritize, and perform under pressure.
    $56k-72k yearly est. 1d ago
  • Director of Customer Success & Implementation

    Sportsdigita 3.7company rating

    Edina, MN Jobs

    The Director of Customer Success is responsible for leading a high-performing team to drive customer satisfaction, retention, and expansion. This role oversees the end-to-end implementation, onboarding, and launch process, including services for creative design work to ensure customers receive a seamless and impactful brand experience. Additionally, this role requires direct account management for key customers, ensuring a personalized and strategic approach to long-term customer success. A critical part of this role includes capacity planning and scheduling of creative resources to align with customer launch timelines and ongoing design needs. The Director will work cross-functionally with Sales, Product, Creative, and Support teams to drive customer success, maximize adoption, and help customers achieve their business objectives. Key Responsibilities: Customer Implementation & Launch (Including Creative Services) Oversee the full customer onboarding, implementation, and launch process, ensuring customers successfully integrate and adopt our solutions Develop and manage a structured launch framework that includes creative design services (branding, visual assets, marketing collateral, or UI/UX elements) as part of the onboarding journey Partner with the Creative & Design teams to deliver high-quality design assets that align with customer needs and prioritize projects and balance workloads across design teams Ensure seamless collaboration between Customer Engagement Managers, creative designers, and customer stakeholders to meet deadlines and quality standards Establish best practices and scalable workflows for integrating creative design services into customer implementations Partner with Sales to ensure smooth customer transitions, renewals, and upsell/cross-sell opportunities Utilize CRM (Salesforce) to track engagement and success metrics Implement tracking systems and tools to monitor resource utilization and optimize project timelines Ensure that customer-facing deadlines are met without overloading internal design resources Customer Success Management Develop and execute customer success strategies to drive engagement, retention, and satisfaction Define and track KPIs for customer success, such as onboarding time, product adoption, and the effectiveness of creative design services Identify at-risk customers and proactively implement retention strategies to mitigate churn Conduct business reviews and success planning sessions with key accounts Leadership & Team Development Build, mentor, and lead a Customer Success team, including Customer Engagement Managers, Customer Success Managers, and Account Managers Foster a collaborative culture that emphasizes customer-centricity, continuous learning, and creative problem-solving Provide training and coaching to ensure the team excels in managing both technical and creative service delivery Establish performance goals and track team effectiveness using customer success metrics Qualifications & Skills Bachelor's degree in Business, Marketing, Design, or a related field (MBA preferred) 7+ years of experience in Customer Success, Account Management, or Client Services, with at least 3 years in a leadership role Proven experience leading customer onboarding, including creative design services as part of implementation Strong account management experience, including strategic relationship building and customer advocacy Experience in capacity planning, scheduling, and resource allocation for creative teams or customer service functions Excellent project management skills with the ability to oversee both technical and creative service delivery Strong leadership, communication, and relationship management abilities Data-driven mindset with experience using customer success platforms and CRM tools Ability to manage multiple projects and priorities in a fast-paced environment Powered by JazzHR zZKIOWwrQB
    $76k-113k yearly est. 2d ago
  • Principal Toxicologist

    Core Group USA 4.3company rating

    Little Rock, AR Jobs

    About the Role We are looking for an experienced Principal Toxicologist to join a dynamic, fast-paced team focusing on emergency response and scientific consulting. This role involves managing high-stakes environmental incidents, conducting toxicology assessments, and mentoring a team of professionals in the field. Ideal for someone passionate about working on real-time hazardous materials emergencies and providing consulting expertise to clients across the country. Key Responsibilities: Lead toxicology assessments and human health risk evaluations for environmental and chemical exposure. Provide on-call support as part of the Worker Exposure Response Program (WERP) and Toxicology Emergency Response Program (TERP). Manage teams of health sciences professionals to ensure scientifically defensible solutions. Prepare and review scientific reports, manuscripts, and opinion pieces related to toxicology and risk assessments. Conduct evaluations of physical, chemical, and toxicological properties of substances. Lead or assist in emergency response efforts across the U.S., requiring frequent travel, extended hours, and periods of on-call support. Required Qualifications: 10+ years of experience in toxicology or related field. HAZWOPER certification and experience in emergency response and industrial hygiene. PhD in Toxicology or a related field. Experience with chemical exposure risk assessments and environmental health evaluations. Ability to travel frequently for emergency response efforts across the U.S. Ability to wear personal protective equipment (PPE) in hazardous environments. Why Apply? Shape the future of toxicology: Join a leading firm providing critical emergency response services and be part of impactful, high-stakes environmental work. Work on high-profile projects: Be at the forefront of addressing hazardous materials and chemical exposure in real-time, making a significant impact across the U.S. Leadership and innovation: Lead teams of experts in a fast-paced, challenging environment while having the autonomy to innovate and implement your ideas. Exceptional benefits: Receive a competitive salary, generous benefits, and the chance to grow within a leading consulting firm that values your expertise. If you're ready to take on new challenges in an impactful role, apply today!
    $54k-71k yearly est. 19d ago
  • Chapter Director

    Special Spaces 3.8company rating

    Omaha, NE Jobs

    Special Spaces is looking for a part-time leader for our Omaha Chapter. Special Spaces creates dream bedrooms for children with cancer ages 2-19. We know a child's environment helps the healing process and the most important space for a child is their bedroom. The room where they sleep, study, play and escape. It is estimated that nearly 20,000 children per year are diagnosed with cancer. We were founded as a 501(c)(3) tax-exempt organization headquartered in Knoxville, TN when a child requested a bedroom makeover from a local wish-granting organization and our founder volunteered. Since then, we have grown across 10 chapters in 10 states having completed over 1,800 rooms. Our Omaha Chapter was founded in 2018 and has been led by a dedicated volunteer that will be transitioning responsibilities to a compensated Chapter Director. General Responsibilities: A Chapter Director plays a key role in our organization. The Director works under the direction of the National Office to lead and grow our engaged local chapter in the Omaha area. The position is responsible to the Executive Director of Special Spaces, Inc. Principal responsibilities include, but are not limited to: Spread the mission Identify families consistent with our mission by maintaining contacts with health care professionals, child advocacy groups, and past families. Develop high touch relationships with our families and stay engaged with direction from the families. Network actively in the community focusing on healthcare professionals, community groups, cancer advocacy groups, and other non-profits. Complete makeovers Complete high-quality bedroom makeovers each year for children with cancer. Oversee all aspects of the child sourcing process including application, budget/financial requests, and closeouts. Raise funds Seek corporate and other entities to sponsor bedroom makeovers leveraging national and local relationships. Support the mission beyond bedroom makeovers by holding fundraising events and engage donors through social media. Promote the organization Support volunteer and donor engagement through social media and electronic communication including Constant Contact. Promote the Special Spaces message and brand to all constituencies consistent with our National strategy overseeing local social media collaborating with our National team. Build a core team Recruit a core group of volunteers (typically 8-10) with diverse talents that can fulfill our mission in their communities. Seek Associate Directors to support makeovers and build awareness. Recruit community partners to provide in-kind goods and services. Lead the chapter Oversee all the activities of the local chapter. Monitor compliance including completing all bedroom closeouts and monthly reconciliations. Review and monitor quarterly financials and progress to goals and plans. Meet regularly with National Finance Director for training and update on goals and objectives. Engage with the broader organization Participate in monthly chapter calls and other team activities and/or meetings. Have bi-weekly check-ins with National Leadership team and/or Executive Director. Qualifications A bachelor's degree in nonprofit management, business, or a similar field, or equivalent experience. A strong commitment to the mission of assisting families experiencing a child with cancer. Have practical experience in fundraising and sponsorship development. Strong organization and project management skills; able to manage multiple tasks, priorities, and stakeholders effectively; ability to generate results, and complete projects within deadlines. Reside in or near Omaha, NE or be willing to relocate to the Greater Omaha area. Have ready access to reliable transportation and/or access to other forms of transportation. Comfortable working with a flexible schedule in order to attend meetings and events and be on site for programs and events that take place after 5:00 PM and on weekends. Possess a practical understanding of nonprofit governance, fundraising strategies, and financial management. Have excellent communication, interpersonal, and relationship-building skills. Ability to inspire and lead a diverse team of staff, volunteers, and stakeholders. Passion for the organization's mission. Experience with designing, implementing, and evaluating programs and events. Compensation and Benefits Part-time position 20-30 hours per week with hourly compensation depending on experience. Position could grow over time. Discretionary aid time off (PTO). Flexible work schedule. Reimbursed expenses for mileage (at the approved IRS rate) to meetings, events outside the office, membership fees for organizations to enhance networking opportunities.
    $42k-81k yearly est. 1d ago
  • Senior Director, Business Development Finance

    Hmshost 4.5company rating

    Bethesda, MD Jobs

    Purpose: The Senior Director Business Development Finance is responsible for maximizing the return on the company's investment dollars by providing fact-based input into development projects and by providing oversight of the business case review process. This role assists in improving capital control processes, as well as establishing and leading a formal business case post audit process. Essential Functions: Directs the work of the Manager and Senior Manager Development Finance to develop financial modeling, recommendations, post audits, and CapEx reports Identifies and evaluates potential development opportunities in large and strategic accounts Assists in the overall oversight of the Business Case review process in preparation for the Regional Investment Committee Participates in negotiations with landlords and potential business partners Oversees the preparation of Business Case Post Audits to compare actual project performance to approved Business Case projections; ensure that learnings are shared with others in Business Development so that they may be instituted Assists in overseeing development of CapEx, OpEx, and departmental budgets Oversees the preparation of Budget Overrun Authorization Requests and setting up project funding (RFFs) Provides regular updates to the Opportunity Pipeline for all potential future development projects in assigned accounts Reporting Relationship:TheSenior Director Business Development Finance reports to the VP of Business Development Finance Major Interdependencies: Developers, Design & Construction, Legal, Concepts, Operations Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 10 years: In a leadership role: Requires 3 years of experience leading a team of finance professionals engaged in developing and executing financial/business analysis In a technical role: Requires 8 years of experience engaged in developing and delivering financial/business analysis A bachelor's degree in a program related to the functional area can count for three of the eight-year requirement An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience Specialized Training: Training that leads to expert financial analysis skills (NPV, IRR, cost/benefit, trend analysis); must have strong computer modeling and analysis skills Specialized Skillset/Competencies/Traits: Requires experience in commercial real estate development and multi-location service companies Requires experience in reading and interpreting legal agreements Highly advanced financial analysis and business acumen, but also has a strategic vision to understand the long-term implications of each development deal Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals Location/Travel: This role is based at the F&B Center of Excellence in Bethesda, MD This role requires up to 25% travel Disclaimer: All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
    $140k-188k yearly est. 26d ago
  • Partnership Sales Director

    San Jose Sharks 3.9company rating

    San Jose, CA Jobs

    TITLE: Partnership Sales Director POSITION TYPE: Full Time, Exempt COMPANY: Sharks Sports and Entertainment, LLC REPORTS TO: Senior Director, Global Partnerships Sales PAY RANGE: $120,000 - $145,000 Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future. Position Overview Under the direction of the Senior Director, Global Partnerships Sales, the Partnership Sales Director is responsible for generating revenue through the pursuit of new partnerships for all SSE properties. This role involves identifying, negotiating, and cultivating relationships with assigned partners to create mutually beneficial opportunities that drive business results. The ideal candidate will have experience in partnership sales, a strong understanding of the sports industry, and a passion for the San Jose Sharks and its fanbase with a proven ability to independently build and manage a pipeline, close deals, and maintain long-term partner relationships. Essential Duties and Responsibilities: Develop and sell new business partnerships through proactive outreach, discovery, sales meetings, presentations, negotiations and closing. Identify and proactively pursue prospective partners by thoroughly researching business trends, understanding category analysis, and familiarity with industry best practices. Cultivate and maintain a network of prospective partners. Provide strategic advice and support to assigned partners to maximize the effectiveness of the relationship. Serve as the primary point of contact for partners, ensuring smooth communication and timely resolution of issues or concerns. Negotiate deal terms in collaboration with Senior Director and SVP, Global Partnerships. Drive the sales process from prospecting to closing, ensuring that agreed upon revenue targets are met or exceeded. Assist Senior Director and SVP with the development of new revenue streams and assets. Collaborate with other functional areas to ensure clear communication and understanding with key internal stakeholders. Works closely with Partnership marketing to ensure fulfillment and delivery of contracted benefits. Monitor and assists Finance in accounts receivables for accounts. Utilize and maintain regular CRM touch-points, and deal sheets for each account/interaction, as well as regular reporting of pipeline to Senior Director, Global Partnerships Sales and SVP, Global Partnerships. Perform Game/Event requirements as assigned. Other Duties as Assigned Minimum Qualifications Bachelor's degree in Marketing, Business, or related field 10+ years of progressively increasing responsible experience in partnership sales, business development, or related roles. Ability to drive partnership revenue with a proven track record of successfully managing strategic partnerships and marketing campaigns. Commitment to a vision of service excellence, making us the preferred partner of our partners. Strong analytical skills with the ability to interpret data and drive decision-making. Familiarity with standard value tracking and measurement tools Advanced proficiency in PowerPoint and Excel, knowledge of KORE or similar CRM platform Excellent communication, negotiation, conflict resolution, and interpersonal skills with the ability to facilitate cross-team communication. Ability to demonstrate flexibility and adaptability with changing priorities. Physical Requirements Ability to sit, stand and utilize a computer for extended periods of time Communicate via phone and email with a variety of individuals Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation Ability to work occasional extended hours including nights, weekends, holidays May be required to travel to other company locations May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations. What We Offer Competitive compensation (base salary and variable incentive plan) Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly) Pretax Transportation Benefit 401K (pre-tax and Roth options) Generous Paid Time Off Minimum of 10 Paid Holidays and Wellness Days per year Complimentary or discounted sports and event tickets Other League & partner discounts Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking An inclusive culture which values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry Potential for flexible scheduling and telework opportunities Free access to on-site Volta EV charging stations on non-event days This position is not eligible for U.S. work authorization sponsorship. Summary: Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California. We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us.Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment. We live, work, and innovate by a set of Pioneering Principles: T - Team success is more important than individual success E - Exceptional experience is non-negotiable in everything we do A - Appreciate others for their diversity and opinions M - More risk leads to more rewards and expands our comfort zones T - Trust that all teammates have the best intentions E - Empower all teammates to make informed decisions A - Always say what you really mean and do what you say L - Lead by showing the respect to others you expect from them We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether. Our Commitment to Diversity, Inclusion & Belonging Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. Equal Opportunity Employer Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Notice to Recruiters and Agencies SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.
    $120k-145k yearly 13d ago
  • Sr. Director, Loyalty Marketing

    Royal Caribbean International 4.5company rating

    Miami, FL Jobs

    Sr. Director, Loyalty Marketing REPORTS TO: AVP, Loyalty & Onboarding Marketing ABOUT US Royal Caribbean International is known for driving innovation at sea and has continuously redefined cruise vacationing since its launch in 1969. Each successive class of ships is an architectural marvel and pushes the envelope of what is possible on a cruise ship. Onboard, the global cruise line has debuted countless industry “firsts” - such as rock climbing, ice skating and surfing at sea - to capture the imagination of families and adventurous vacationers alike. Throughout, guests sail on exciting itineraries to some of the world's most popular destinations and enjoy Royal Caribbean's friendly and engaging service. POSITION OVERVIEW Our loyalty members are the center of our business driving revenue, load factor, and satisfaction. This role will own the loyalty program strategy, program operations, member marketing journey, member engagement and planning all member events including the annual President's Cruise. The Senior Director, Loyalty Marketing will be responsible for leading the e Crown & Anchor Society loyalty program, globally. This is the largest loyalty program in the cruise industry and expected to double in size as we continue to grow our capacity. To drive this growth this position will be responsible for developing a global guest engagement strategy, executing the end-to-end guest communications journey, and overseeing the operations for the loyalty platforms. This role will be responsible for increasing frequency and return from loyalty members as well as leveraging promotional tools to drive increased frequency and return while maintaining healthy member satisfaction. The position will proactively identify areas of opportunity to improve the guest experience, strengthen guest engagement, develop the operational processes required to deliver the program successfully, and drive brand loyalty through enhancements to the current offering. In addition, this person will develop an on-going forum to interact with members. RESPONSIBILITIES • Own the vision and develop strategies to grow and strengthen guest loyalty through the loyalty program. • Utilize market research, customer insights, and data analytics to identify opportunities for customer engagement, segmentation, and personalized experiences. • Design, implement, and optimize loyalty program, ensuring it delivers tangible value and resonates with target customer segments. • Be the voice of the loyalty member across both shoreside and shipboard teams providing actionable feedback for effective marketing, product development, and guest experience initiatives. • Outline and manage the Crown & Anchor Society Loyalty Program including program structure, roadmap, benefits, program offer expense management, as well as conceptualizing the data architecture needed to support long-term goals. • Own the vision, development, growth, and day-to-day program management of the award-winning loyalty program, including, but not limited to member benefits, acquisition, redemption, onboard and shoreside experiences, training, and overall member engagement. Champion customer research, analyze market conditions and competitor data and implement marketing plan changes as needed. • Build and implement the loyalty strategic and marketing program to deliver upon agreed KPIs for the program. • Work with Business Intelligence to identify new revenue opportunities to develop innovative personalization and segmentation strategies. Work with Revenue & Inventory management teams to test and optimize offer management capabilities to drive incremental growth in strategic areas. • Work with peer and leadership teams in Hotel Operations to optimize and accelerate development of onboard programming that drive superior yields and guest satisfaction. • Responsible for the successful delivery of President's and member cruises QUALIFICATIONS • Bachelor's degree from an accredited college or university in Marketing or related field required. Masters-level degree strongly preferred. • At least 8+ years of Customer Marketing and/or Loyalty Marketing experience with strength creating strategies and executing marketing plans in support of an earn and burn rewards program. • Experience working on travel or retail rewards program in a strategic and highly visible customer facing role highly desired KNOWLEDGE AND SKILLS • Able to develop strong working relationships with guests, internal peers/departments, agency partners, management, and key industry influencers • A data-driven mindset, with a proven track record of hypothesis-driven testing resulting in increased business performance • Recruit, coach and develop a high-performing Loyalty team responsible for all aspects of the program • Consult as subject matter expert on Loyalty industry news, knowledge and best practices • Work with legal and leadership to review and execute partner contracts and addendums as needed • Excellent leadership skills • Excellent oral and written communication/presentation skills KEY RESPONSIBILITIES • Internal Interactions: Royal Leadership Team, all Marketing Channels, Sales, Hotel Operations, Onboard Revenue, IT, Digital, Engagement Center, Shipboard Teams (guest relations, concierge, F&B, OBR, Entertainment), Celebrity Loyalty Team and Silversea Loyalty Team. • External Interactions: Program Partnerships, Marketing Agency, Platform Vendors, Crown & Anchor Members, etc. FINANCIAL FINANCIAL RESPONSIBILITIES • Manage the loyalty program generating over 45% of the brand's annual revenue • Manage a multi-million-dollar marketing budget and associated expenses • Forecasting and reporting on program health, trends, member engagement and promotional activities
    $119k-151k yearly est. 28d ago

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