Case Planner resume examples for 2025
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Case Planner Resume
Work Experience Case Planner, Liberty - Philadelphia, PA 2015 Provided customer service to insured throughout the claims process and provide guidance as to ensure an accurate and efficient claim resolution. Accompany new social workers into the field for intakes and other visits as needed. Provided suitable service referrals for youth and their families and monitored their engagement until permanency was reached. Provided customer service by helping applicants obtain assistance with their energy bills during the winter. Case Manager Internship, Bethany Children's Home - Reading, PA 2014 - 2015 Provided underprivileged families with information on state assisted child care services in Delaware County, Pennsylvania. Adhere to agency policy, procedures and the professional code of ethics. Initial contact for Cigna members acting as a resource to coordinate mental health and medical needs. Evaluated clients' progress in relation to measurable goals as specified in treatment plans. Habilitation Specialist, Supportive Concepts For Families - Reading, PA 2011 - 2014 Provided diverse, comprehensive services to individuals with Mental Health/Intellectual Developmental Disability disabilities Administered medication Developed good communication and rapport with consumers. Skills Education High School Diploma 2011 - 2011 |
How to write a case planner resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the case planner role.
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in case planner-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the case planner position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a case planner resume:
- Social Work
- Foster Care
- NYC
- Substance Abuse
- Crisis Intervention
- NYS
- Child Abuse
- Collateral Contacts
- Community Resources
- Address Safety
- Permanency Planning
- Support Services
- Domestic Violence
- Preventive Services
- Mental Health
- Social Services
- FTC
- Casework Services
- Court Appearances
- Critical Outcomes
- Birth Parents
- Child Care
- SBC
- Court Reports
- Risk Assessments
- Foster Children
- Promis
- Child Safety
- Drug Treatment
- Biological Parents
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write case planner experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are great bullet points from case planner resumes:
Work History Example #1
Desk Assistant
Meijer
- Closed sales by taking check payments or through floor plan financing..
- Provided up-to-date and timely information through outreach, print and electronic communication.
- Developed phone techniques to increase sale by communicating promotions to hundreds of customers through tell-selling and B2B delivery.
- Reported and documented and observed or known safety hazards, conditions and unsafe practices and procedures to management.
- Provided accurate and complete paperwork through proper document control procedures.
Work History Example #2
Case Manager Internship
Sheppard Pratt Health System
- Completed MDS assessments and social histories with residents and assisted social workers and residents with other tasks.
- Conducted mental health assessments using MDS 3.0 documentation to fulfill funding-source requirements.
- Assisted with development of behavior support plans including attending IEPs and with composition of progress reports.
- Contracted to do case management as an LMSW for a 646 bed acute-care hospital.
- Established hospice relationship with facility staff where clients reside or with clients and family members.
Work History Example #3
Child Protective Specialist
Berkshire Farm Center and Services for Youth
- Collaborated closely with interdisciplinary team members on development of appropriate case plans meeting individual client needs.
- Worked with CCTV and installing covert cameras.
- Versed in operation of CCTV digital recording software and equipment, FERRETexception reporting, as well as APIS database software.
- Prepared research and written reports for children's IEP meetings, recommending and advocating needs to succeed in school.
- Investigated alleged cases of child abuse and neglect for the State Central Registry.
Work History Example #4
Case Planner
Southwest Key Programs
- Scheduled and conduct FTC (Family Team Conference) and other crisis conferences if needed.
- Provided individual and family coaching to help natural parents achieve permanency goals, leading to reunification.
- Completed and entered notes into Connections and PROMIS within a timely manner.
- Completed Family Assessment Service Plans (FASP) via the Connections system.
- Provided written FASP, Permanency Hearing, Court Hearing reports and attended court hearings.
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Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2011 - 2011
Highlight your case planner certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on case planner resumes:
- Certification in Forensic Social Work (CFSW)
- Certified Case Manager (ACM)