Case Manager Jobs in Mashpee, MA

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience Sign On Bonus Available EOE, disability/veterans

*\*\*$5K Sign-On Bonus\*\** The Clinical Supervisor oversees clinical reviews to monitor patient progress while supervises and directs the clinical staff in the provision of counseling and/or related functions. The Clinical Supervisor must have supervisory and interpersonal skills to manage and supervise a diverse clinical staff and provide the oversight and training necessary to achieve optimal clinical performance. This position requires the ability to incorporate regulatory standards into clinical practice to ensure compliance. * *\*ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:* * Provide training, supervision, and mentoring to maximize counselors' performance and improve time management skills of the staff. * Prepare and maintain counselors' work schedules to provide adequate coverage seven days a week. * Review clinical documentation and records for completion and quality regulatory requirements. * Conduct performance appraisals and participate in hiring and termination recommendations. * Participate in program planning, development and other management functions. * Perform direct counseling services when necessary, in accordance with awarded privileges. * Participate in utilization review activities in conjunction with other departments to ensure that services provided meet UR and managed care requirements. * Interact with administrative, utilization review, admissions, and other clinical disciplines to ensure the efficient coordination and timely delivery of treatment services. * Ensure compliance with regulatory and licensing standards. * Must be able to work collaboratively with other clinical disciplines to advance quality of patient care and achieve program performance goals. * Perform all other duties as assigned. * \*SUPERVISORY RESPONSIBILITIES: \*Yes * *MINIMUM KNOWLEDGE, Experience, AND SKILLS REQUIRED:* *The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job.* * *Education: *Master's degree in Counseling, Psychology, Social Work, or related discipline preferred. * *Experience: *A minimum of five (5) years of clinical experience in an Addiction or Mental Health Treatment program preferred. Previous *experience with current clinical best practices in addiction treatment.* * *Skills: *Ability to put current clinical best practices in addiction treatment into practical applications. * *Certificates, Licenses, and Registrations: *Independent License, LICSW, LMHC, or LMFT required. *Benefits (Based On Full-Time Employment)* * Blue Cross & Blue Shield health and dental insurance * Vision insurance * Medical and dependent care flexible spending accounts * Generous paid vacation, sick, and holiday time * 403b retirement savings plan with employer match * Personal financial management services * Life and supplemental life insurance * Critical illness and accident insurance * Employee Assistance Program * Pet insurance * Tuition assistance Job Type: Full-time Pay: $80,000.00 - $85,000.00 per year Work Location: In person

Board Certified Behavior Analyst (BCBA) - ABA Centers of America **SIGN-ON BONUS UP TO $20K** We've Created the Ideal BCBA Work Culture Student-loan repayment program for existing loans (up to $24,000 total - $1,000 per month) Lower-than-average billable hours requirement (27 hours per week) Smaller-than-average caseloads (8-10 cases, 180 RBT hours per week) Flexibility in scheduling where and when you work Special, Full-Time BCBA Benefits 401(k) program with generous employer match up to 6% Performance bonuses (average $2,700 twice yearly) BCBA referral bonuses ($5,000) RBT referral bonuses ($500) Tuition reimbursement for ongoing education (up to $2,500 per semester) 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays) Medical, dental, vision, long-term disability, and life insurance CEU reimbursement Mileage reimbursement Why We're the Best Place to Be a BCBA! Dedication to Better Outcomes - Smaller caseloads combined with our established clinical infrastructure mean you can focus on delivering high-quality care and lasting impact for children and families AI-Driven Efficiency - Streamline your workflow, reduce administrative tasks, and automate reporting, giving you more time to focus on your clients Unlimited Career Growth - Enjoy long-term opportunities to advance your career without the pressure of private equity investors Mentorship & Leadership Access - Collaborate with experienced BCBAs and leaders dedicated to your success and professional development Special Interest Groups - Connect with peers to deepen your expertise in areas like assessment, severe behavior, and school collaboration On-Demand Clinical Support - Access continuous training and resources through our ABA Academy of Excellence to stay at the top of your game Investment in Talent - We hire top talent and invest in developing our RBT teams, ensuring the best care for our clients and stability for our BCBAs Commitment to Improving Autism Care - We're serious about innovation and change, as evidenced by having our own diagnostic teams and sponsorship of the Autism Research Laboratory at Temple University Industry Recognition - Proudly named in Inc. Magazine's “Best in Business” for Health Services, making a lasting impact on our field and society Education/Experience and Other Requirements BCBA certification Valid driver's license, reliable form of transportation, and proof of auto insurance. Ability to maintain clean background/drug screenings and driving record What You'll Do Design, implement, and monitor skill-acquisition and behavior-reduction programs Oversee the implementation of behavior-analytic programs by RBTs and caregivers Conduct assessments related to the need for behavioral intervention (e.g., preference assessment, functional assessment, staff performance assessment, etc.) Be willing and able to supervise others seeking BCBA certification weekly Other typical BCBA activities About ABA Centers of America ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our company began with one person trying to get help for two young family members with autism. Now our goal is to make long waitlists for ABA therapy and autism diagnosis a thing of the past. Our clinics are in multiple locations, and we are expanding rapidly but with careful attention to planning and resources. Client care is at the center of everything we do. ABA Centers of America is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine's Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society. Recruiter ID: #LI-TF1 ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Residential Caseworker Key Program is seeking Youth Counselors (Residential Caseworkers) in Wareham, MA for their residential program, which serves up to nine adolescent males referred by the MA Department of Children and Families (DCF). Join a dedicated team of supervisors, clinician, occupational therapist, nurses, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture. Wage: Competitive hourly wage: $24 Additional compensation is provided for bilingual skills and our generous employee referral bonus program. Insurance: (See attachment for contribution details) Key offers Blue Cross Blue Shield Blue Benefits covering over 90% of medical premiums and 70% for dental premiums with low deductibles and co-pays. Professional Development: (See attachment for details) Tuition assistance is available for any degree or certification program. Scholarship opportunities are provided for clinical-related graduate programs. Key is an internship placement site where employees can fulfill internship requirements for college credit. Intensive training, professional development and opportunities for advancement are available. Self-Care and Paid Time Off Benefits: (See attachment for details) 3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for full-time staff. Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns. Other: Mileage reimbursement for work-related travel at a rate of $0.70/mile. 403(b) retirement savings account (tax-deferred). Pre-tax childcare. Qualifications: One of the following: Bachelor's degree (preferred) or an associate degree College course work and one year of human service experience, required High school diploma or GED/HiSET and two years of human service experience, required And all of the below: Must be 21 years of age or older Valid state driver's license and legally registered and insured car for work use Commitment to participate in required trainings and certifications in FA/CPR/AED, MA Medication Administration Program (MAP) and Crisis Prevention Institute (CPI) Crisis Intervention. Responsibilities: The Youth Counselor (Residential Caseworker) must share a rotating schedule with their team, consisting of daytime shifts (6:30 AM - 3 PM), evening shifts (2:30 PM - 11 PM), and including weekend shifts. Engage the youth to develop positive, appropriate, trauma informed, supportive relationships while utilizing a strength-based treatment approach. Work with a team of Residential Caseworkers to provide direct supervision, engagement and advocacy of youth. Facilitate individual and group instruction for social and life skills development. Assist the youth to accomplish treatment plan goals and provide care for them in areas of health, education, vocation, legal advocacy and family advocacy. Perform medication administration and medical advocacy to youth upon receiving Medication Administration Program (MAP) Certification Coordinate and participate in creative and therapeutic recreational activities. The Key Program is a private, non-profit human services agency whose mission is to assist children/adolescents and their families to develop positive life skills so they may pursue productive and rewarding lives. Key works in conjunction with the MA DCF, DMH, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services. Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.

Do you want to make a positive difference in the lives of people that are challenged with mental illness and substance use disorders? Do you want to join a high-performing team of dedicated professionals who work effectively together, have fun, and share the joy of truly making the word a better place? Through the dedication and commitment of our staff, Thrive's clients receive the highest quality of care available, incorporating proven, effective treatment for substance use and mental health disorders. The ideal candidate will be results-driven, team-and detail-oriented professional who is comfortable working on multiple tasks in a deadline-oriented environment. Responsibilities: GENERAL SUMMARY: Provide coordination of and linkage to services, advocacy, and direct service as needed to an individual and/or family for the purpose of assisting persons with their overall life management. Must work well with individuals and families who are homeless, at risk for homelessness or who want to remain in affordable, permanent housing. Work in conjunction with the clinical team to design, implement, and monitor progress of behavioral management programs with children and families in community-based programs. Provide education to children and families regarding topics including but not limited to behavior management, child development, mental illness, and positive parenting. Assist clients with income maintenance. Act as liaison and advocate with schools, DCYF, and external agencies while ensuring cooperation, coordination, and information sharing. Provide crisis intervention as needed and appropriate. Coordinate referrals and linkages to community resources. Coordinate services within the Organization as needed and complete all necessary follow up. Provide education, training and modeling in basic daily living skills, social and parenting skills. Teach clients effective techniques for managing their medication as prescribed. Assist clients in developing and strengthening their support network to accomplish goals and objectives. Monitor signs and symptoms of psychiatric functioning; monitor medication regimen; assist in community networking and education. Collaborate with other providers, agencies and individuals in the client network of care. Maintain a working knowledge of community resources and current trends in social services. Ensure clients have appropriate medical coverage at all time. Accompany client to community appointments, provide advocacy as needed. Complete all Organization and client documentation in accordance with Organization standards and state and federal regulations. Review e-mail account daily for new messages. Requirements: Bachelor's Degree in Human Services or related field or equivalent combination of education and experience required. One-year (1) of experience in Human Service field. Valid driver's license required or ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job. Benefits: Thrive Behavioral Health provides a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development. Thrive offers generous benefits after 30 days, PTO, paid holidays, your birthday off, and a 401k plan. ****************** No Phone Calls EEO/VET/LGBTQ+ Employer

FSRI is always looking for candidates that want to make a positive impact on the community we serve in! Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self -sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program. This position is on-site at Lucy's Hearth located in Middletown, RI Qualifications: Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required. Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc. Excellent organizational, computer skills, and customer skills required. Possession of a valid driver's license, reliable vehicle and auto insurance required. Bilingual skills are compensated by an additional 6%, above base pay. Multilingual skills are compensated by an additional 8%, above base pay. Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today! About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state. We are passionate about our mission to advance equity, opportunity and hope across ALL communities - we succeed by lifting others. FSRI's diverse and inclusive teams - working across Health, Healing, Home and Hope pillars, are experts in their fields - every day designing and delivering cutting edge strategies to save and improve lives. We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield. Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

What You'll Be Doing You will work collaboratively with the Executive Office of Health and Human Services (EOHHS), Department of Human Services (DHS), and/or The Department of Behavioral Health, Developmental Disabilities & Hospitals (BHDDH) to provide case management services to participants who are part of the Conflict Free Case Management Model. The Case Manager provides in-home visits, monthly outreach, person-centered plan development, personalized services budgeting, oversite, referrals, and monitoring. The case manager assists with care coordination to ensure the participant's needs and wants are addressed using a person-centered approach and under the guidelines of Medicaid Long Term Supports and Services and BHDDH. The case manager may assist with applications and referrals to community and state funded resources. The case manager is responsible for supporting the participant with yearly assessments, updated person-centered plans, updated service budgets, and addressing eligibility or provider concerns. Your Main Priorities While additional responsibilities are likely to arise on the job, you will primarily: • Manage cases assigned by program leadership or designee, and complete compressive documentation. • Conduct monthly participant outreach, which may include home visits. • Create Person-Centered Plan and support chosen by the participant to address individual needs. • Address any concerns from participants in a timely manner. • Provide person-centered, quality case management services. • Conduct in-home re-assessment to determine participant's care needs and wants. • Follow-up with participant after the initial plan is implemented to reassess needs. • Collaborate with family/caregivers, service providers, and local authorities as necessary. • Complete all paperwork promptly and maintain accurate participant records. • Advocate for services to meet participants' identified needs and wants. Who You Are Requirements, Skills & Abilities: • High school diploma or equivalent with a minimum of 2 years' employment experience in a related field required; associate's degree preferred. • Minimum 1 year experience in case management role or similar required. • Experience working with adults or individuals with developmental and intellectual disabilities a plus. • Bilingual in Spanish a plus. • Strong organizational, critical thinking and time-management skills. • Basic computer skills required; knowledge of Microsoft Office 365. • Ability to communicate and effectively interact with a diverse population. • Collaboration and teamwork. • Must have a valid driver's license, proof of auto insurance and car registration. • Must authorize Child & Family to complete a motor vehicle records check. • The ideal candidate will be required to meet all background checks and medical clearances required for the position. Physical Requirements Direct Service Staff (Travel as part of position): This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues. Travel Requirements Site location: Middletown Statewide travel required. Equal Employment Opportunity Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. Affirmative Action Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve. Culturally and Linguistically Appropriate Services In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies: • Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. • Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others. o Demonstrate the ability to successfully deliver culturally responsive services.

LAMOUR Clinic and LAMOUR Community Health Institute were developed to provide an essential link between the community, the health care, and the human services system. Our staff are multicultural healthcare providers who speak and understand the cultural needs of the community. Our specialty is using a blend of Home and Community-Based Services/ Longer Term Care integrated into our behavioral health program services that meet the needs of adults with disabilities. We are a Multi-Services community-based agency that is committed to advocating for and providing community-based, culturally competent, and comprehensive programming services. We have a responsibility to the communities we serve and to the staff we employ to help them develop their potential. LOCATION: Main offices in Randolph and Braintree Massachusetts, administrative staff can be designated to work at any of our office sites within the regions we cover based on positions that are available and travel will be required at times. JOB SUMMARY: Responsible for providing Home and Community Case Manager and working to participate in the community based on treatment care plan. This service provides outreach and support services to enable participants to access and utilize clinical home and community based services, behavioral health treatment services and other supports. This includes flexible in supports to implement goals in treatment care plan and attain the skills and resources needed to successfully maintain residing in the community ( case management, coordinating care, skill building via training, education, coaching when a participant needs assistance to develop, maintain, or maximize independent functioning in self-care, physical and emotional growth, socialization, communication). Help participate by self-advocacy to enable the participant to acquire skills to exercise control and responsibility over the services and supports they receive, and to become more independent, integrated, and productive in the community. Conducting the initial and ongoing assessments for qualified of programs enrollment, Ensuring patients met medical necessity criteria for Adult Foster Care (AFC) & Adult Group Foster Care (AGFC), Money Follows the Person Community Living (MFP-CL) Waiver, Autism Spectrum Disorder Home and Community Based Services Waiver programs. Obtaining consents and completing comprehensive assessment medical history and conducting a psychosocial assessment and evaluation and supervising caregivers in conjunction with the clinical team, participating in the development, implementation, and ongoing review of the care plan and treatment plan of care; conducting home and on-site visits with each participate at the qualified setting based on need and treatment care plan. RESPONSIBILITIES: Provide case management, supportive care to patients and caregivers in a variety of participating home settings. Provide Community Support and Navigation Community exploration, Connection with community services, Visit community service, activities, local day program, library, religious establishments,support in connecting with Services/coordinator Develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills, to achieve objectives of improved health and welfare and to support the ability of the participant to establish and maintain a residence and live in the community. Supported Employment helping them obtain competitive work in the community and providing the support necessary to ensure their success in the workplace. Help patient develop intervenes and skill to complete routine tasks chores and run errands develop care plan, document any extreme or unusual behavior problems and report supervisor, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and skills building if needed, to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community. Completing a progress note corresponding with each on-site visit or encounter and upon significant change; periodically reviewing caregiver logs Assisting with obtaining information and accessing other health-care Reviewing and documenting the fire and safety procedures for the qualified setting; Participating in care planning, discharge planning and implementation Observe patients' physical, mental, and emotional conditions. Report abnormal changes or patterns to nursing staff. Develop nurturing relationships with patients and caregivers. Demonstrates effective time management skills through daily documentation and infrequent overtime for routine assignments. Demonstrates sound judgment, critical thinking and decision making. Monitor complete items/tasks listed on housekeeping and or internal safety checklist unless item is listed specifically within consumer's goals to complete with one-on-one staff for that day Supervision and support of the individual. Assist in Care planning home and community opportunities for consumers Assist in development of personal/social skills. Be a team member and provide input, planning and training ideas to your supervisor. Attend in-service training and/or retraining requirements as scheduled ORG UNIT/CLASS CAG: Master Licensed Level Community Direct Care (MLL) Master Non-Licensed Level Community Direct Care (MLC) Bachelors Level Community Direct Care Paraprofessional BLC 1 Entry- and Intermediate level BLC 2 Middle Level BLC 3 Senior Paraprofessional Certified Community Direct Care (PPC) Intern Trainee Staff Community Direct Care (ITC) SALARY & BENEFITS: $20 to $35 FEE FOR SERVICE hourly depending on licensure and experience depending on experience QSEHRA Health Reimbursement Plan, eligibility at 90 days of full-time employment (32 Hours a week) Paid Federal Holidays Paid Time Off; accrual-based, eligible on 120th day of full-time employment (32 Hours a week) 5 (40 Hours) Sick Days 2 Personal Days 5 (40 Hours) Vacation Days 401k available. Working Advantage Employee Discount Program Flexible Schedule Must be willing to work late afternoons and evenings, until 8:15 pm 1-3 times a week. Educational Stipends with partnering colleges are available Must have flexible schedule 8:00am to 7:30pm as some evenings and weekends TO APPLY: Email cover letter and resume to ******************

Screen new admissions daily for discharge planning needs. Establish priority of visits based on screening criteria. Verify accuracy of demographics and payer information in and notify admissions of corrections. Patients with identified needs for follow-up are seen within one (1) business day of identification and the Initial Assessment is completed in InterQual . Reassessments are done every three (3) days as needed for changes in medical status, diagnosis, or caregiver. Review appropriateness of patient's admission and level of care needs (Inpatient and Observation) utilizing InterQual Criteria. Follow policy and procedure if Level of Care is not met. Initiates timely HINN Notices and letters of reinstatement. Coordinates patient appeal rights under the Discharge Appeals program. Identifies patients and families who have high-risk complex psychosocial/financial and legal needs and refers patients to appropriate resources. Responsible for utilization review on assigned unit. Facilitates third party reimbursement by responding to third party payer requests for concurrent clinical information in support of ongoing services, turnaround time by day end. Works closely with attending physician/interdisciplinary team to facilitate appropriate care and services. Ensures that the interdisciplinary care plan and the discharge plan are consistent with the patient's required needs and covered services. Participate/facilitate in unit's daily rounds. Advocates for patients through the development of effective partnerships with patient families, payers and healthcare team. Acts as patient advocate communicating with patients/families regarding adverse determinations and other issues related to insurance coverage and ongoing care requirements. Facilitates and maintains patient's independence in decision making when appropriate. Coordinate and communicate thorough and complete referral information to enhance a safe transfer of patient to other facilities or agencies. Complete all necessary paperwork based on need and regulation. Demonstrates knowledge of community resources and acts as resource to staff in providing safe and effective post hospital care. Participates and accurately applies approved standards of care/Care Maps and clinical pathways in evaluating and monitoring the patient's clinical course. Participates in the development and revision of pathways. Participates in care conferences on patients across the continuum. Evaluates continued length of stay of patients for appropriateness per recognized InterQual criteria. Makes appropriate referrals to Physician Advisor if criteria is not met and resolution with the attending physician cannot be accomplished. Identifies days at risk for denial and initiate strategies to facilitate care and accomplish discharge. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and Infection Control standards. Maintains core/clinical competency and current knowledge of regulatory and payer requirements to perform job responsibilities. Participates in education programs, in-services, and meetings as required. Recognizes/understands responsibility of this key role and the responsibility this position demands in direct support of high quality patient care delivery regardless of assignment. This will be measured by the accountability/initiative taken in the performance of daily duties and assignments as itemized in major accountabilities section of job description. Ability to work independently. Performs other related duties as assigned or requested. Displays flexibility, cooperation and characteristics of a team member. Ability to read, write and communicate in English Current registration as a Registered Nurse in the Commonwealth of Massachusetts; Bachelor of Science Degree in Nursing preferred (external applicants) Certificate in Case Management or CPUM or specialty preferred; or 2 years of Case Management experience Demonstrates competency with a minimum of 3 years acute care experience within the past 5 years with broad clinical experience in a hospital setting or case management. Demonstrate recent knowledge/experience within past 4 years in Discharge Planning and Utilization review Working knowledge of InterQual , or equivalent system Strong interpersonal and negotiation skills demonstrated by a positive attitude, pleasant, professional and cooperative demeanor, with patients, physicians, fellow employees, and insurance companies Excellent organization and time management skills Ability to work independently and effectively in a fast pace environment Ability to work productively in a stressful environment and effectively handle multiple projects and changing priorities Proficient computer skills with ability to utilize and integrate updated software systems into practice

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Senior Case Manager supports patient access to therapy through patient support services in accordance with the program business rules and HIPAA regulations. This role involves care coordination, insurance verification and navigation, patient advocacy, program expertise, and continuous improvement efforts. This program will be working in the manufacturer's CRM system, and this role will require resiliency to change as we will be working in a system that is evolving. This position is responsible for guiding the healthcare providers through the various process steps in support of their patient's journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, identifying & initiating prior authorization and step therapy reviews, proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Process enrollments via inbound fax, phone, and electronically. + Provide world-class service and receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving for one-call resolution. + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Must meet the daily task and benefit investigation goals associated with a high enrollment volume/low patient interaction program. + Assigned as point of contact for physician offices, patients, and FRM (Field Reimbursement Managers) for patients enrolled into the patient support program. + Manage the entire care process with a sense of urgency from benefit investigation/verification to medication delivery, ensuring an exceptional patient experience. + Work with specialty pharmacies, insurance providers, and healthcare provider offices to help patients gain access to therapy. + Compliantly coordinate the exchange of patient-related information with internal and external stakeholders. + Conduct benefit verifications and collaborate with various healthcare providers, including physicians, pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services. + Help patients understand their insurance plan coverage, including out-of-pocket costs, and provide guidance on the appeals process if needed. + Assist in obtaining insurance, prior authorization, and appeal requirements and outcomes. + Demonstrate expertise in payer landscapes and insurance processes. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products + Actively advocate for patients' needs by navigating complex healthcare systems, addressing concerns with providers, and securing necessary approvals for treatments and medications. + Implement strategies to promote medication adherence, including patient education, regular check-ins, and addressing potential barriers to compliance. + Take ownership of intricate patient cases involving multiple medications, chronic conditions, or challenging adherence issues, developing personalized care plans, and monitoring progress closely + Evaluate patient eligibility for assistance programs and assist with enrollment when applicable. + Create and implement action plans to address patient access barriers and demonstrate accountability in execution, driving for success and results. + Remain updated on available patient resources and diligently oversee systems and procedures to maintain accuracy and efficiency. + Track key patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders. + Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions. + Provide guidance and training to junior case managers on best practices in case management, patient interaction, and navigating internal and external systems. + Actively participate in initiatives to improve care delivery, streamline processes, and enhance patient experience within the patient support program. + Use root-cause analysis to investigate and resolve issues affecting patient access. + Build and maintain professional relationships with all internal and external stakeholders, including case management, patient support services, medical, sales, market access, insurance companies, specialty pharmacies, and office coordinators. + Proactively document and share reimbursement and other knowledge with patient support program team members through resources, consultation for complex cases, and special projects as requested. + Consistently maintain and document accurate data, including insurance, coverage approvals, on-going coverage requirements, and all patient and provider interactions. + Gain and sustain proficiency in use of the manufacturer's CRM tool to document work and progress the patient journey. Consistently leverage CRM reporting tools and data analytics to make strategic decisions while prioritizing patient and customer needs, while tracking and communicating areas within the CRM where refinement would be beneficial. + Provide caseload coverage outside of assigned territory as needed. + Ensure compliance with company and manufacturer policies. **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **_Qualifications_** + High school diploma or GED preferred + Bachelor's degree in related field, or equivalent work experience in related field strongly preferred. + 5-8 years of industry experience with patient-facing or high touch customer interaction experience. + In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations. + Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges. + Ability to analyze complex situations, identify potential obstacles, and develop creative solutions to address patient needs + Significant experience in managing complex patient cases within a healthcare setting, preferably with a focus on specialty medications. + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers. + Experience and demonstrated success working in a complex matrix to accomplish goals with a patient centric approach. + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. + Robust computer literacy skills including data entry and MS Office-based software programs. + Ability to identify and handle sensitive issues, working independently and collaboratively within teams. + Consistently demonstrates effective utilization and application of resources. + Ability to work independently, prioritize effectively, and thrive in a fast-paced, dynamic environment. + Demonstrates a high level of adaptability and openness to new ideas, with a proven ability to embrace change and thrive in dynamic environments. + Proficiency in managing data and analytics tools is a plus. + Bi-lingual; Spanish language skills preferred. **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $26.20 per hour - $33.66 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/15/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Details Lucys Hearth - Middletown, RI Full Time 2 Year Degree $19.00 - $23.62 Hourly Up to 50% Day FSRI is always looking for candidates that want to make a positive impact on the community we serve in! Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self -sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program. This position is based on-site at Lucy's Hearth in Middletown, RI. While the office is located at Lucy's Hearth, the role also involves working with and visiting families in their apartments, which are located at various sites across Aquidneck Island. Qualifications: Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required. Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc. Excellent organizational, computer skills, and customer skills required. Possession of a valid driver's license, reliable vehicle and auto insurance required. Bilingual skills are compensated by an additional 6%, above base pay. Multilingual skills are compensated by an additional 8%, above base pay. Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today! About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state. We are passionate about our mission to advance equity, opportunity and hope across ALL communities - we succeed by lifting others. FSRI's diverse and inclusive teams - working across Health, Healing, Home and Hope pillars, are experts in their fields - every day designing and delivering cutting edge strategies to save and improve lives. We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield. Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Position Overview: The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers while effectively handling an inventory of approximately 50 HV cases. Reporting directly to the Pre-Suit Attorney, the Case Manager Lead serves as a strategic partner to Trial Attorneys, ensuring seamless coordination and optimal case management throughout the litigation process. Key Responsibilities: Team Management: Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance. Conduct regular team meetings, performance evaluations, and training sessions to foster professional growth and development. Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately. Case Management: Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation. Implement efficient case management strategies to streamline processes and maximize productivity. Monitor case timelines, deadlines, and milestones, taking proactive measures to address any potential issues or delays. Communication and Collaboration: Serve as a liaison between the Case Management team and the Pre-Suit Attorney, providing regular updates on case statuses, developments, and challenges. Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team. Quality Assurance: Maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regulations and organizational policies. Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary. Strategic Planning: Work closely with the Pre-Suit Attorney and other stakeholders to develop long-term strategic initiatives and goals for the Case Management team. Identify opportunities for process optimization, technology integration, and workflow enhancement to drive operational efficiency and effectiveness. Qualifications: Bachelor's degree (preferred) Prior experience as a Personal Injury Case Manager. 3-5 years in a leadership or supervisory role, preferred. At least 2 years of working in a legal position or insurance adjuster experience preferred. Excellent organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment. Demonstrated leadership abilities, including coaching, team-building, and conflict resolution skills. Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders. Excellent negotiating skills. Strong writing and communication skills along with attention to detail Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm. The Case Manager Lead plays a critical role in ensuring the efficient and effective management of cases while fostering a collaborative and supportive team environment. This position offers the opportunity to make a significant impact within the organization and contribute to the successful resolution of legal matters. Performs other related duties as assigned to meet the needs of the business. #LI-AP1 Benefits Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays. Equal Opportunity Statement Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form. Privacy Policy Here is a link to Morgan & Morgan's privacy policy.

Hybrid schedule 32 hrs General Statement of Duties: The Case Manager will provide patient centered, comprehensive case management for individuals with SMI and SUD served by the CCBHC including care coordination and treatment plan review. Responsibilities: Assist with connecting client to medical care, insurance enrollment, medical appointments and other appropriate social, mental health and financial services. Perform ongoing needs assessments and care planning with clients. Conduct assessments on eligible patients using qualified tools. Develop specific care plans with patients and their supports Develop and provide appropriate supportive referrals in focused areas for clients in need of services. Create linkages and closed loop referrals to DCOs and other partners. Provide transportation, interpretation, information and education and access assistance. Fulfill charting and data collection duties. Conduct home visits and transport clients to and from appointments (i.e. Legal, immigration, social services, medical, etc.) as needed and/or assigned by supervisor. Perform community education services. Attend community meetings whose focus will be health issues and access to service for people in the Brockton area. Establish and maintain a good rapport and harmonious relationships with staff, clients and other program-related individuals. Attend meetings, conferences, and trainings to expand knowledge of SMI and SUD and be current on new developments as required by supervisor or designee. Perform duties consistent with agency/program policies and procedures. Execute duties to reflect reasonable safety standards. Universal/standard precautions must be utilized and training obtained in areas that constitute risk. Perform other related work duties as needed or as required by supervisor or designee. Qualifications: Bachelor's Degree or Associate's Degree in human service field desired. High School Diploma or equivalent required. Bi-lingual preferred. Experience working directly with SMI and SUD population strongly desired. Familiarity with harm reduction theories, psychosocial rehabilitation, and the recovery philosophy desired. Ability to multi-task required. Ability to work both independently and in a team environment required. Excellent organizational, written and oral communication skills required. Proficiency in Microsoft Word, and Outlook required. Must have valid driver's license and have own means of transportation. Familiarity with Greater Brockton Community desired Travel: Up to 30 percent 32hrs: Hybrid Mon-Fri 32 hrs

We are currently seeking a personable, organized, and detail-oriented individual for an experienced Case Management Trainer position in our Personal Injury Division. This position involves assisting their team's paralegal and attorney in helping to navigate our clients through all of the stages of their personal injury cases. As with all of our positions, we work as a team and team members may be called upon to assist in other departments within our company. Responsibilities Facilitate engaging and informative training sessions for new hires, focusing on components of being a personal injury case manager. Including but not limited to, client intake, reporting claims, establishing liability, medical management, medical record review, lien resolution, settlement sheet drafting and client support Develop and administer assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement Maintain up-to-date knowledge of industry trends, regulations, and best practices related to personal injury case management to ensure training content remains relevant and aligned with industry standards Provide individual coaching and support to employees, addressing performance gaps and assisting with skill development Continuously evaluate and enhance training programs based on feedback from participants, managers, and stakeholders Qualifications 3+ years of personal injury case management experience 2+ years of training experience Positive attitude and the willingness to go above and beyond for our team Personable, with excellent communication skills Strong attention to detail Team player Ability to stay focused and organized Ability to meet strict deadlines Experience working with Microsoft Office programs Associates Degree Required, Bachelor's Degree Preferred Must send resume in English

Nothing brings greater comfort to the families we support than knowing that their loved ones are being assisted every day by a compassionate group of Adult Family Care professionals. A seasoned and caring team who support independence, work closely with those families to provide the best possible care and who work hard every day to help their loved one age gracefully in place. Apply today and help us create a meaningful and purpose-filled life for the folks we support. GENERAL SUMMARY As a member of the nursing and care management team, provides social work services that facilitate the screening of new family homes and participants; assists in matching and placement services to participants. ESSENTIAL JOB FUNCTIONS* Provides case management services within established departmental policies and procedures. Assesses and provides psychosocial evaluations of potential participants and caregivers. Conducts monthly/ bi-monthly site visits. Trains caregivers, conducts annual home inspections and develops and updates safety plans, as needed. Prepares and submits individual service plan (ISP) goals and assesses individuals funded by the Department of Developmental Services (DDS). Assists program participants in securing and maintaining Mass Health coverage, social security entitlements, food stamps, and Section 8 housing, as needed. Enters appropriate and timely documentation of case activity in participant's records. Develops family care placement plans based on social work practice with community health nurse; facilitates matching process with potential participants and host families. Provides casework/case management services to ongoing caseload including routine follow-up services, discharge planning and crisis intervention. Provides individual, group and family counseling as indicated and required by participant and host family need. Maintains professional growth and development through approved seminars, workshops and professional affiliations to keep abreast of the latest trends in the field. Provides on-call coverage on weekends, as scheduled. Collaborates with other nursing staff, as needed. Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC). OTHER DUTIES AND RESPONSIBILITIES Performs additional duties, as directed. COMPETENCIES Total Quality Management: Is dedicated to providing the highest quality services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and performance management; creates a learning environment leading to the most efficient and effective work processes. Adaptability: Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change. Ethics, Values and Diversity: Promotes an appropriate and effective work environment and strives to ensure that the agency's core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice. Integrity and Trust: Is respectful, truthful, and transparent; keeps confidences; takes ownership and responsibility for decisions and outcomes. Problem Solving and Judgment: Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment. Oral and Written Communications: Speaks clearly, appropriately and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; is able to write clearly and succinctly; is able to communicate clearly in a variety of settings and situations. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES Bachelor's degree. Social worker license from the Massachusetts Board of Registration in Social Work. Minimum 2 years prior experience working with elderly or disabled adults. Bachelor's degree plus 2 years clinical experience in the care of elderly or disabled individuals may be substituted for the above requirements. Attention to detail. Valid driver's license in the state of Massachusetts required. Successful completion of all state and Agency mandated trainings required upon hire. SUPERVISORY RESPONSIBILITY No supervisory responsibility. WORKING CONDITIONS/PHYSICAL DEMANDS Frequent sitting and walking. Ability to travel in a car for prolonged periods. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

Full-time Description At Chisholm Chisholm & Kilpatrick LTD, our Bequest Management practice group represents some of the nation's most significant charities. We manage our clients' bequests through probate and other requirements of estate settlement, to ensure that donors' wishes are honored, and our clients' missions are supported. CCK is seeking a motivated, entry-level professional to join our team at the Providence, RI Headquarters! An ideal candidate will be self-motivated, interested in representing charities, and possess strong written and verbal communication skills. This position offers a unique opportunity to gain important skills while doing meaningful work. No prior legal or estate experience is required. All training for the position will be provided. Responsibilities: After completing training on trust & estates, probate, and estate settlement, a Trust & Estates Case Manager will be responsible for: Reviewing, interpreting, and editing legal documents, including wills, trusts, waivers, receipts, releases, inventories, and accountings, ensuring accuracy before submission to the bequest attorney or client. Communicating directly with financial institutions, estate and trust fiduciaries, and/or their legal representatives to facilitate the efficient collection of charitable requests. Monitoring the progress of estate and trust administration to ensure the timely receipt of bequests. Collaborating with bequest attorneys, team members, and clients to support efficient estate administration. Drafting and sending correspondence, such as confirmation letters to fiduciaries upon receipt of charitable bequests. Maintaining accurate and up-to-date case records in the bequest database, ensuring all necessary documentation is collected and properly recorded. Documenting notifications, correspondence, and follow-up actions in the database for internal and client review. Requirements Minimum Qualifications: Associate degree or equivalent required Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.) Strong written and verbal communication skills. High attention to detail, ability to analyze legal documents, and strong organizational skills Self-motivated with the ability to work independently and manage multiple tasks efficiently Strong collaboration skills and the ability to receive and apply constructive feedback Preferred Qualifications: Bachelor's degree and/or paralegal certificate Experience in legal, administrative, or financial environments Interest in estate law, non-profit work, or probate administration Compensation & Benefits: Starting annual salary is $42,500 CCK offers options for medical, dental, and vision insurance (including options for employer-paid medical insurance for the employee!) and other wellness benefits. Gym membership reimbursement 15 days of PTO (increasing over time) and 12 paid company holidays in 2024 401k matching Paid Parental Leave Additional Details: This role will be required to report to the CCK Headquarters in Providence, RI daily for the first month of training. After training is complete there will be an opportunity for a hybrid schedule based on performance. This is a full-time position. Hours are Monday through Friday 8:00AM to 4:30PM To apply, the following items are required for consideration: Cover letter Resume CCK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #LI-CCK Salary Description 42,500 per year

Hybrid schedule 32 hrs General Statement of Duties: The Case Manager will provide patient centered, comprehensive case management for individuals with SMI and SUD served by the CCBHC including care coordination and treatment plan review. Responsibilities: * Assist with connecting client to medical care, insurance enrollment, medical appointments and other appropriate social, mental health and financial services. * Perform ongoing needs assessments and care planning with clients. * Conduct assessments on eligible patients using qualified tools. * Develop specific care plans with patients and their supports * Develop and provide appropriate supportive referrals in focused areas for clients in need of services. * Create linkages and closed loop referrals to DCOs and other partners. * Provide transportation, interpretation, information and education and access assistance. * Fulfill charting and data collection duties. * Conduct home visits and transport clients to and from appointments (i.e. Legal, immigration, social services, medical, etc.) as needed and/or assigned by supervisor. * Perform community education services. * Attend community meetings whose focus will be health issues and access to service for people in the Brockton area. * Establish and maintain a good rapport and harmonious relationships with staff, clients and other program-related individuals. * Attend meetings, conferences, and trainings to expand knowledge of SMI and SUD and be current on new developments as required by supervisor or designee. * Perform duties consistent with agency/program policies and procedures. * Execute duties to reflect reasonable safety standards. Universal/standard precautions must be utilized and training obtained in areas that constitute risk. * Perform other related work duties as needed or as required by supervisor or designee. Qualifications: * Bachelor's Degree or Associate's Degree in human service field desired. * High School Diploma or equivalent required. * Bi-lingual preferred. * Experience working directly with SMI and SUD population strongly desired. * Familiarity with harm reduction theories, psychosocial rehabilitation, and the recovery philosophy desired. * Ability to multi-task required. * Ability to work both independently and in a team environment required. * Excellent organizational, written and oral communication skills required. * Proficiency in Microsoft Word, and Outlook required. * Must have valid driver's license and have own means of transportation. * Familiarity with Greater Brockton Community desired * Travel: Up to 30 percent 32hrs: Hybrid Mon-Fri 32 hrs

A career with EMD Performance Materials is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Performance Materials is a business of Merck KGaA, Darmstadt, Germany. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. The Case Manager plays an integral role within EMD Serono's Patient Support Services Call Center, MS LifeLines (MSLL) as part of the overall patient support program function within the Neurology & Immunology Therapeutic area. The Case Manager will be directly responsible for facilitating access to EMD Serono products by providing patient access and reimbursement assistance as well as support for patients, family members, caregivers, nurses, physicians, pharmacists and internal colleagues. All cases will be handled with personalized attention and the utmost confidentiality. In this role the Case Manager will address access related inquiries, assess patients' coverage options, provide eligibility and benefit verification, work with HCPs to secure insurance authorizations, advocate for maximum reimbursement coverage, and provide patient assistance for those in need of financial support. Consistently provide a high level of customer service to both internal (sales force, field patient support, nurses) and external customers (patients, physicians, pharmacies, insurers). Maintain accountability for day-to-day patient case management activities, workload and overall workflow. Manage tasks and activities in a timely manner within assigned geographic area to ensure a high level of patient and physician satisfaction Provide feedback to patient or provider on services offered and share unique situations/issues to ensure common response from patient support services. Provide feedback to patients or provider relative to insurance coverage with certain carriers and/or plans. Work on patient's behalf to identify and assess reimbursement coverage options for those with insurance and to coordinate and/or investigate financial options for those without insurance. Work with third party vendors responsible for benefits verification and coverage requests to ensure information obtained is accurate and timely. Work with physician offices and/or pharmacies to facilitate the process of obtaining prior authorization from third party payers in order to maximize patients' access to treatment. Help support the appeal process, with consent from the patient, caregiver and/or the provider Manage and maintain productive relationships with patients and their HCPs to ensure maximum process efficiency. Deliver presentations regarding patient support options to provider's offices where appropriate and consistent with compliance guidelines. Align with managed care account managers and market access colleagues at the regional level to maintain a knowledge regarding Payors, Pharmacies and maintain a working knowledge regarding formulary opportunities or challenges. Maintain database for recording, managing, and monitoring patient activities for those requiring access support. Upon request, provide feedback and data on territory performance, payers, and HCP relationships to departmental manager Maintain a collaborative approach with members of call center team in order to offer the best possible outcome for all customers. Demonstrate the utmost sensitivity and confidentiality to information while maintaining a high level of professionalism. Assume additional projects on an as needed basis. Ensure continued education and training is met in order to maintain technical expertise in the assigned therapeutic area and to keep current on approved product information and promotional items. Who You Are: Basic Qualifications: High School Diploma or GED Equivalent 2+ years of reimbursement and customer care experience in a medical, health insurance, or in a pharmacy technician capacity Preferred Qualifications: Associates Degree or Bachelors Degree Bilingual capability Normal office duties. RSRSO What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! Curious? Apply and find more information at ************************* The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

This position is responsible for initial client assessments, reassessments, and ongoing case management of home care clients in compliance with Elder Affairs and agency guidelines. Principal Accountabilities: Assures that clients are assessed and reassessed on a timely basis: Conducts a comprehensive evaluation to determine the full scope of clients' needs. Determines eligibility for programs. Develops appropriate service plans that meet consumer choice and budget guidelines. Partners with vendors to implement home care services. Monitors clients for changes requiring adjustments to service levels. Manages cases on an ongoing basis: Assists clients with problem solving and makes referrals as needed. Communicates with contracts administrator regarding vendor quality issues. Determines eligibility for public benefits: Assists with applications for public benefits and health insurance and problem resolution related to benefits. Coordinates safe hospital and nursing facility discharges. Collaborates with other programs and agencies. Conducts skills training for consumers enrolled in the consumer directed care program. Documents phone calls, visits, and all activity in accordance with Elder Affairs' and agency requirements; maintains client records accurately and within the mandated timeframe. Participates in office coverage responsibilities on a rotating basis. . Qualifications: Education: Bachelor's degree in human services or related discipline. Experience: Elder service helpful. Special Skills/Knowledge: Excellent oral and written communications skills, ability to effectively relate to a wide variety of personalities, strong assessment skills, basic computer skills, organizational and time management skills, ability to multi-task and work in a fast-paced, high volume work environment. Driver's license and reliable transportation required. EOE/AA/M/F/D/V