Case Manager Jobs in Ames, IA

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  • High Net Worth Case Manager

    Cetera Financial Group 4.8company rating

    Case Manager Job 30 miles from Ames

    The Hight Net Worth Case Manager will be responsible for fielding high-net worth opportunities from outside advisors broadly, and serving as a project manager during the sales process with the prospective client and their advisor. The Case Manager will liaise between the advisor and their respective client, and the multiple groups within Cetera that could help facilitate the onboarding of the prospect into the Cetera ecosystem. This is a hybrid role, 2 days weekly in office. Candidates must be located near an office hub. Responsibilities: Liaise between advisors and high-net worth solutions team to project manage incoming opportunities Communicate with advisors to understand the nature of the opportunity, and the products/services likely needed by the prospective client Inform high-net worth solutions team as to the opportunities' status, and action plan Perform periodic outreach to Growth Managers to see if there are high-net worth opportunities to pursue Assist high-net worth team in creating presentation materials for individual prospects Create high-net worth Solutions marketing collateral to inform Advisors and Growth teams Maintain high-net worth pipeline report to monitor progress against high-net worth goals and objectives Tag-team with Head of HNW Solutions to increase the visibility and reach of the high-net worth solutions team across Cetera broadly Requirements: Bachelor's degree or equivalent education and experience Minimum 3-5 years related experience with high-net worth clients, financial services, estate planning, or trust Able to serve in a project management capacity, ensuring seamless coordination between relevant parties Excellent people skills, with an accommodative and user-friendly attitude towards serving the needs of others Detail-oriented, and able to think ahead with respect to possible needs of the client Able to run a tight process with no lapses in coordination or scheduling Excellent communicator, who ensures that parties are kept informed and current as to status and next steps Have reasonable working knowledge of the needs of high-net worth clients, including investment mgmt., estate and tax planning, trust structures (does not need to be the architect or the expert) Excellent presence and decorum, to exude confidence and responsibility Familiarity with the Cetera organization is strongly preferred Compensation: The base annual salary range for this role is $110,0000 - $130,0000, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 day of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
    $46k-55k yearly est. 31d ago
  • RN Case Manager

    Immanuel 4.3company rating

    Case Manager Job 30 miles from Ames

    Are you a RN Case Manager looking to work for an amazing organization by serving others and connecting with your co-workers? Immanuel Pathways PACE is seeking a RN Case Manager to work at Pathways Central Iowa located at 7700 Hickman Road, Windsor Heights, IA 50324. The schedule for this position is Monday through Friday 8:00 am to 4:30 pm. Pay will be based upon experience, certifications, skills and education. Best in Class Benefits can be found at Immanuel: HEALTH: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA) LIFE INSURANCE: Employer Paid Life Insurance TIME OFF: Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year RETIREMENT: 401K with employer match WELLNESS: Wellness Program and Employee Assistance Program GROWTH AND DEVELOPMENT: Advancement opportunities (as appropriate) - we look to grow from within our organization, Education Assistance Program - we invest up to $5,250 per year for education assistance paid up front Plus many more benefits! Job Duties & Skills Required: What You Will Do The primary responsibilities of this job are to perform assessments of participants as needed or on a regular basis to determine if and when their health conditions or individual needs have changed. Provide information to the Interdisciplinary Team (IDT) to determine any revisions to their respective plan of care. Monitors participant's response to medical treatment plan and nursing interventions, and revises plan of care as necessary. Reports and records results of the nursing assessment, care rendered, and the participant's response to care. Performs nursing care in the clinic, in home or triage for the participants. Provides skilled nursing care, treatments, and health education to participants in their homes or center. Implements orders, develops appropriate plans of care for participants. Coordinates plan of care with appropriate community resources and Interdisciplinary Team (IDT). Maintains the participant's medical record with thorough documentation. Communicates participant's changes and progress to IDT. Skills & Requirements Current Registered Nurses License, in the respective state in which he/she is employed, is required. One (1) year of experience working with the frail or elderly population required, or completion of job specific training related to working with the elderly population must be completed within the first six months of hire. Must have a valid driver's license, proof of insurance and have reliable means of transportation. Immanuel: At Immanuel, we believe that our success is built on the collective strength of our people. Here's why you'll thrive as part of our team: Meaningful work: You won't just have a job; you will have a purpose. Our Mission impacts the lives of our residents/participants and their families, one another, and our community. Growth Opportunities: We invest in your development. Whether it's mentorship, training, or advancement, we're committed to your growth. Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued. Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion. Achieve your best work while maintaining a healthy work-life harmony. Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics. Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training. Join us at Immanuel and be a part of something extraordinary. Your journey starts here. Immanuel is an Equal Opportunity Employer and participates in E-Verify. A background check and drug screen will be required prior to hire. Applicants must be currently authorized to work in the United States on a full-time basis. HPI1000J
    $57k-75k yearly est. 60d+ ago
  • Adolescent Outpatient Addictions Counselor

    YSS

    Case Manager Job 36 miles from Ames

    *Are you passionate about making a difference in the lives of adolescents struggling with addiction? Join our team as an Outpatient Addictions Counselor and play a vital role in our community-focused treatment programs.* *Position Overview:* As an Outpatient Addictions Counselor, you will provide comprehensive counseling services to adolescents facing addiction issues. Your primary responsibilities will include conducting assessments, developing individualized treatment plans, and delivering therapeutic interventions through individual, family, and group counseling sessions. You'll work closely with our clinical team to ensure each client receives personalized care aimed at enhancing their ability to maintain a healthy, substance-free lifestyle and improve overall community integration. *Key Responsibilities:* * Conduct thorough assessments and develop individualized treatment plans for outpatient clients. * Provide weekly individual counseling sessions and facilitate group and family therapy sessions as needed. * Actively participate in crisis intervention and ongoing client support. * Collaborate with community partners and referral sources to enhance program visibility and client engagement. * Maintain accurate and timely documentation in compliance with agency and state standards. * Participate in quality assurance and utilization review activities as a valued member of our clinical team. *Benefits provided to ALL YSS staff:* * An exciting, welcoming workplace * Bright, collaborative, supportive, colleagues * Employee Assistance Program (EAP) * Employee recognition/years of service program * Training opportunities * Personal wellness programs * Pet insurance discounts * Qualification for the PSLF *Benefits provided to FULL TIME staff include:* * Medical, dental, vision, and life insurance * Supplemental accident, critical illness, and hospital indemnity insurance * Accrued PTO, plus paid time off for holidays, your birthday, and volunteering * Retirement options (terms apply) *Required Qualifications:* * Bachelors Degree in human services or related field; Iowa Substance Abuse Counselor Certification (temporary-CADC or CADC/IADC) required. * Minimum of two years of experience in individual, group, and family therapy within the field of substance use disorders. * Strong interpersonal skills with the ability to communicate effectively both verbally and in writing. * Proven ability to work collaboratively in a multidisciplinary team environment. * Commitment to maintaining professional ethics and confidentiality standards. *Preferred Qualifications:* * Masters Degree in a human services or related field. * Previous experience working with adolescents and their families in a counseling capacity. Job Type: Full-time Pay: From $40,000.00 per year Benefits: * Dental insurance * Employee assistance program * Flexible schedule * Health insurance * Life insurance * Loan forgiveness * Paid time off * Vision insurance Schedule: * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person
    $40k yearly 60d+ ago
  • Case Manager

    Cardinal Health 4.4company rating

    Case Manager Job 30 miles from Ames

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_Together, we can get life-changing therapies to patients who need them-faster._** **_Job Summary_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **TRAINING AND WORK SCHEDULES:** Your new hire training will take place Monday- Friday, 8:00am-5:00pm CST. Mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **_Responsibilities_** + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy (or other parties) issues toward a positive outcome to de-escalate + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Prioritize multiple, concurrent assignments and work with a sense of urgency, handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Communicate clearly and effectively in both a written and verbal format + Willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Document clear and accurate information and store in the appropriate sections of the database + Track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Support team with call overflow and intake when needed **_Qualifications_** + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + High School Diploma, GED or equivalent work experience, preferred + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. + Robust computer literacy skills including data entry and MS Office-based software programs. + Ability to identify and handle sensitive issues, working independently and collaboratively within teams. + Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges. + Ability to analyze complex situations, identify potential obstacles, and develop creative solutions to address patient needs + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers. + Demonstrate superior customer support talents **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 04/27/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#LI-JD3 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 9d ago
  • Case Manager PRN

    Lifepoint Hospitals 4.1company rating

    Case Manager Job In Ames, IA

    Facility Name: Mary Greeley Setting: Inpatient Acute Rehab Job Type: PRN City/State: Ames, IA Lifepoint Rehabilitation is a leading provider of acute inpatient rehabilitation services with more than 300 hospital-based rehabilitation units, medical/surgical and outpatient therapy settings and more than 30 joint venture inpatient rehabilitation hospitals across the country. We provide high quality, patient-centered care to those who have experienced a loss of function from an injury or illness. Our team conducts comprehensive evaluations to determine each patient's unique needs, and then creates a multifaceted program using the latest rehabilitation therapies and advanced technologies to support them on their road to recovery. Our goal is to help our patients recover as fully as possible and regain the level of independence they hope to achieve. If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply! What you will do in this role: * Participate in continuing education/professional development activities * Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers and others * Adhere to policies and practices of applicable professional organizations, client hospital and Lifepoint * Assist with the development of student programs as requested * Maintain competency, licenses/ certifications, and memberships in applicable professional organizations * Demonstrate use of effective case management skills to plan, coordinate and evaluate patient care and movement in the care continuum * Supports the team in the development of individualized care plans * Establishes and maintains a therapeutic relationship with patients and families * Collect quality review data * Participate in survey preparation activities * Interact with assigned program consultant * Participate in unit safety committee activities * Contribute to the delivery of cost effective care * Other duties as assigned Qualifications * The incumbent shall, at a minimum, be a healthcare professional with 3-5 years clinical experience including med-surg and post acute care settings * Incumbent must hold applicable and current license/certification to practice * Registered nurse strongly preferred other licensed professional or certified case manager acceptable * Incumbent shall have demonstrated progressive responsibility in previous job roles, positive communication skills and basic computer word processing ability. * Knowledge of reimbursement benefits and requirements including but not limited to Medicare, Medicaid and managed care is required Through a history of successful joint-venture partnerships and management agreements, Lifepoint Rehabilitation works with hospitals to more effectively meet the needs of their patients, maintain employee satisfaction and generate long-term quality outcomes for their entire organization. We are fully dedicated to our partners and delivering on the promise made to patients.
    $48k-64k yearly est. 60d+ ago
  • Case Manager PRN

    315J

    Case Manager Job In Ames, IA

    Facility Name\: Mary Greeley Setting\: Inpatient Acute Rehab Job Type\: PRN City/State\: Ames, IA Lifepoint Rehabilitation is a leading provider of acute inpatient rehabilitation services with more than 300 hospital-based rehabilitation units, medical/surgical and outpatient therapy settings and more than 30 joint venture inpatient rehabilitation hospitals across the country. We provide high quality, patient-centered care to those who have experienced a loss of function from an injury or illness. Our team conducts comprehensive evaluations to determine each patient's unique needs, and then creates a multifaceted program using the latest rehabilitation therapies and advanced technologies to support them on their road to recovery. Our goal is to help our patients recover as fully as possible and regain the level of independence they hope to achieve. If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply! What you will do in this role: Participate in continuing education/professional development activities Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers and others Adhere to policies and practices of applicable professional organizations, client hospital and Lifepoint Assist with the development of student programs as requested Maintain competency, licenses/ certifications, and memberships in applicable professional organizations Demonstrate use of effective case management skills to plan, coordinate and evaluate patient care and movement in the care continuum Supports the team in the development of individualized care plans Establishes and maintains a therapeutic relationship with patients and families Collect quality review data Participate in survey preparation activities Interact with assigned program consultant Participate in unit safety committee activities Contribute to the delivery of cost effective care Other duties as assigned The incumbent shall, at a minimum, be a healthcare professional with 3-5 years clinical experience including med-surg and post acute care settings Incumbent must hold applicable and current license/certification to practice Registered nurse strongly preferred other licensed professional or certified case manager acceptable Incumbent shall have demonstrated progressive responsibility in previous job roles, positive communication skills and basic computer word processing ability. Knowledge of reimbursement benefits and requirements including but not limited to Medicare, Medicaid and managed care is required Through a history of successful joint-venture partnerships and management agreements, Lifepoint Rehabilitation works with hospitals to more effectively meet the needs of their patients, maintain employee satisfaction and generate long-term quality outcomes for their entire organization. We are fully dedicated to our partners and delivering on the promise made to patients.
    $32k-49k yearly est. 60d+ ago
  • Behavioral Health Case Manager I

    The Elevance Health Companies

    Case Manager Job 30 miles from Ames

    The Behavioral Case Manager I is responsible for performing case management with members in person and telephonically within the scope of licensure for members with behavioral health and substance abuse disorder needs. How you will make an impact: Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. Monitors and evaluates effectiveness of care plan and modifies plan as needed. Supports member access to appropriate quality and cost effective care. Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Minimum Requirements: Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Managed care experience required. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-49k yearly est. 60d+ ago
  • Case Manager

    Ascension Recovery Services

    Case Manager Job 31 miles from Ames

    MAKE A DIFFERENCE IN RECOVERY! Are you passionate about guiding individuals through their recovery journey from substance use disorders? We're looking for a Case Manager to join our team. ABOUT US: Thive Now in partnership with Ascension Recovery Services is dedicated to assisting individuals on their path to recovery from substance use disorders and related mental health challenges. Our detox and residential substance use disorder treatment facility in Pleasant Hill, IA Our vision? To provide compassionate care, break down barriers, and empower individuals on their journey to recovery. WHY YOU SHOULD JOIN US: Purpose-Driven Work: Every decision you make directly impacts lives. You're not just managing services; you're offering hope and healing. Innovation: We're open to fresh ideas, creative solutions, and disruptive approaches. We're redefining the landscape with evidence-based practices, holistic care, and personalized solutions. Collaborative Environment: Work alongside passionate professionals who share your commitment to excellence. Compensation and Benefits: We offer a competitive salary with great opportunities to earn performance-based incentives and comprehensive health and welfare benefits. Unlimited Potential: As we grow, so will your career. This is your chance to build something lasting. The Case Manager develops trusting connections with clients that foreground respect in order to deliver supportive counseling services using evidence based best practices within their scope of practice. Accountabilities Screening and Assessment: Screens and assesses potential clients to determine the severity of Substance Use Disorder (SUD) and Co-Occurring Mental Health to ensure appropriateness of care. Perform biopsychosocial evaluations to assess client's needs in treatment. Level of Care Placement: Coordinate with medical and clinical team to determine client's appropriateness for treatment and level of care determination as indicated by the screening and assessment. Client Orientation: Performs new client orientation and reviews Participant Handbook, guidelines, program requirements and expectations with client. Case Management: Perform case management assessments and help build treatment plans to assist clients with case management needs in conjunction with the peer support team. Present findings and staff in treatment team meetings. Treatment Planning: Work closely with client to develop individualized treatment plan and SMART goals integrating the client's strengths, needs, abilities and preferences Care Coordination: Coordinate client care with primary care provider, primary therapist, nursing, Recovery Support Specialists and other outside services as indicated by the client treatment plan. Client Education: Inform clients about the various approaches Complete accurate, timely clinical documentation consistent with organization standards, rules and regulation Understand individualized treatment plans and regularly communicates with the Primary Therapist regarding clinical needs Maintain professional standards and follows the treatment policies and procedures of the facility and of the federal, state, and local regulations Advocate for the client and the family Promote and adhere to the workplace values of integrity, respect, trust, teamwork, quality, and excellence Education, Experience, Skills Bachelor's degree in human services or another relevant field required; Master's degree/MSW preferred 2+ years of case management and assessment experience strongly preferred Experience and training working in the 12 Step Field and/or Dual Diagnosis treatment strongly preferred. Must have or, within 30 days from hire, be able to obtain current First Aid and CPR card Equal Opportunity Employer: Thrive Now is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or veteran status, in accordance with federal law.
    $32k-49k yearly est. 2d ago
  • Behavioral Health Case Manager I

    Elevance Health

    Case Manager Job 34 miles from Ames

    The **Behavioral Case Manager I** is responsible for performing case management with members in person and telephonically within the scope of licensure for members with behavioral health and substance abuse disorder needs. **How you will make an impact:** + Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. + Monitors and evaluates effectiveness of care plan and modifies plan as needed. + Supports member access to appropriate quality and cost effective care. + Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. **Minimum Requirements:** + Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. + Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. + Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Managed care experience required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-49k yearly est. 15d ago
  • Behavioral Health Case Manager I

    Paragoncommunity

    Case Manager Job 34 miles from Ames

    The Behavioral Case Manager I is responsible for performing case management with members in person and telephonically within the scope of licensure for members with behavioral health and substance abuse disorder needs. How you will make an impact: Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. Monitors and evaluates effectiveness of care plan and modifies plan as needed. Supports member access to appropriate quality and cost effective care. Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Minimum Requirements: Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Managed care experience required. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-49k yearly est. 12d ago
  • Case Manager I - The Project

    PHC Primary Health Care

    Case Manager Job 30 miles from Ames

    Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. The Project: The Case Manager I is responsible for assisting clients being served in one of PHC's social service programs (those who are living with HIV/AIDS) through needs assessment, case management, and advocacy with community partners. The Case Manager I provides services according to grant guidelines. Contact may occur in non-traditional settings. Demonstrates iCare values in daily work. What You Will Be Doing * Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services. May assist clients with application process for entitlement programs. * Monitors and documents client contacts, needs, goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures. * Facilitates coordination with other PHC services, including medical, dental, mental health, and substance use, as well as referrals for services with external agencies, including emergency and crisis services. * Advocates for clients with community agencies, schools, significant others and other appropriate agencies. * Ensures clients have access to transportation to necessary appointments as appropriate, assisting with client transportation in accordance with PHC transportation policy. * Communicates with other agencies on behalf of clients using professional discretion with client information, ensuring that appropriate releases of information are obtained. * Conducts outreach activities at community agencies, community gatherings, neighborhoods, shelters, and other appropriate venues as requested. Serves as a liaison between PHC and community resources. * Performs other duties as assigned. Qualifications You Will Bring * Bachelor's degree in psychology, counseling, mental health, human services or other related field or equivalent combination of education experience. * Excellent customer service skills. * Effective written and verbal communication skills. * Team oriented. * Proficiency using Microsoft Office applications including Excel and other database applications. * Excellent interpersonal skills with ability to establishes and maintain effective working relationships with a diverse group of individuals. * Detail oriented with high degree of accuracy. * Demonstrates professionalism with ability to maintain composure in all situations and show empathy. * Problem solving skills. * Organization and prioritization skills. * Licenses & Certifications: Current Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the State of Iowa; Active Chauffer's license from Iowa Department of Transportation. Both must be obtained within introductory period if not current. PREFERRED QUALIFICATIONS AND SKILLS * Six months of work or volunteer experience in human services related activities. (Will consider experience acquired while obtaining the degree.) * Work experience with vulnerable populations, including people experiencing homelessness. * Demonstrated competency using HMIS or CareWare as applicable to department. * Working knowledge of community resources related to homelessness or HIV/AIDS in Des Moines. * Knowledge of program terminology. * Ability to effectively use HMIS or CareWare system to document all client contact. * Demonstrate language proficiency in Spanish. We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $17.00 - 21.25., although highly qualified candidates could earn up to $25.50. PHC also offers a comprehensive benefits package, including: * Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays * License/certification fee reimbursement * Paid time off for continuing education & continuing education reimbursement * Tuition reimbursement program * 401k with company match * Medical insurance * Dental insurance * Vision insurance * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounts on pet insurance Visit *************************** for a summary of PHC's benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok | Twitter Monday - Friday, 8am - 5pm 40
    $17-21.3 hourly 14d ago
  • Behavioral Health Case Manager I

    Carebridge 3.8company rating

    Case Manager Job 34 miles from Ames

    The Behavioral Case Manager I is responsible for performing case management with members in person and telephonically within the scope of licensure for members with behavioral health and substance abuse disorder needs. How you will make an impact: * Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. * Monitors and evaluates effectiveness of care plan and modifies plan as needed. * Supports member access to appropriate quality and cost effective care. * Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Minimum Requirements: * Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. * Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. * Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Managed care experience required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-41k yearly est. 36d ago
  • Case Manager PRN

    Kindred 4.3company rating

    Case Manager Job In Ames, IA

    -Case Manager PRN(Job Number: 533026) Description Facility Name: Mary GreeleySetting: Inpatient Acute RehabJob Type: PRNCity/State: Ames, IA Lifepoint Rehabilitation is a leading provider of acute inpatient rehabilitation services with more than 300 hospital-based rehabilitation units, medical/surgical and outpatient therapy settings and more than 30 joint venture inpatient rehabilitation hospitals across the country. We provide high quality, patient-centered care to those who have experienced a loss of function from an injury or illness. Our team conducts comprehensive evaluations to determine each patient's unique needs, and then creates a multifaceted program using the latest rehabilitation therapies and advanced technologies to support them on their road to recovery. Our goal is to help our patients recover as fully as possible and regain the level of independence they hope to achieve. If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply! What you will do in this role: Participate in continuing education/professional development activities Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers and others Adhere to policies and practices of applicable professional organizations, client hospital and Lifepoint Assist with the development of student programs as requested Maintain competency, licenses/ certifications, and memberships in applicable professional organizations Demonstrate use of effective case management skills to plan, coordinate and evaluate patient care and movement in the care continuum Supports the team in the development of individualized care plans Establishes and maintains a therapeutic relationship with patients and families Collect quality review data Participate in survey preparation activities Interact with assigned program consultant Participate in unit safety committee activities Contribute to the delivery of cost effective care Other duties as assigned Qualifications The incumbent shall, at a minimum, be a healthcare professional with 3-5 years clinical experience including med-surg and post acute care settings Incumbent must hold applicable and current license/certification to practice Registered nurse strongly preferred other licensed professional or certified case manager acceptable Incumbent shall have demonstrated progressive responsibility in previous job roles, positive communication skills and basic computer word processing ability. Knowledge of reimbursement benefits and requirements including but not limited to Medicare, Medicaid and managed care is required Through a history of successful joint-venture partnerships and management agreements, Lifepoint Rehabilitation works with hospitals to more effectively meet the needs of their patients, maintain employee satisfaction and generate long-term quality outcomes for their entire organization. We are fully dedicated to our partners and delivering on the promise made to patients. Recruiter - Traci Earnhart Recruiter Phone - ************Primary Location: IA-AmesOrganization: 315J - Mary Greeley ARU
    $32k-43k yearly est. 30d ago
  • Sales Advocate

    One Outsourcing

    Case Manager Job In Ames, IA

    At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around Wireless Sales Advocate Job Function: We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Opening, closing, money handling, inventory counts, taking deposits to the bank, communicating sales and goals to the team throughout your shift. Sales Associate duties Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) Qualifications Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English, bilingual is always welcomed Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Ability to work flexible hours, including evenings, weekends, and holidays
    $28k-42k yearly est. 60d+ ago
  • Outpatient Addiction Treatment Counselor

    Community and Family Resources 3.7company rating

    Case Manager Job In Ames, IA

    Are you interested in a career where you can make an impact and help others on their recovery journey? At Community and Family Resources, we provide a variety of behavioral health treatment services to ensure our clients can be served in the best way for them. We are seeking candidates for an Outpatient Addiction Treatment Counselor for our Ames clinic. The person in this role will be responsible for facilitating group and individual sessions with clients participating in our Evening IOP program. Essential Duties and Responsibilities: Assists in the development, coordination, and evaluation of the treatment program. Conducts individual, family, and group sessions consistent with treatment plans. Provides clients and families with referral resources for the services not provided by this agency or when this agency's services are not appropriate. Maintains timely and accurate documentation reflective of client treatment plans and progress. Schedule: Type: Full-time Hours: Monday, Tuesday, and Thursday, 11:30a-8:00p; and Wednesday and Friday, 8a-4:30p (with some flexibility available) Education and Experience Qualifications: Bachelor's or Master's degree, preferably in the social or behavioral science, is required; OR Associate degree, preferably in the social or behavioral sciences, AND two years of experience as a full-time substance use and/or problem gambling counselor may be accepted in lieu of a Bachelor's degree. Candidate must get tCADC or CADC certification within 12 months of beginning employment. Benefits: Health insurance Dental insurance Vision insurance IPERS retirement benefit Optional 401K Employee Assistance Program Generous PTO (20 days accrued in your first year) 9 paid holidays Paid trainings and CEU opportunities Public Student Loan Forgiveness employer Tuition reimbursement Various discounts including tuition fees at partner schools, travel, cell phone plans, and more! Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.
    $33k-49k yearly est. 32d ago
  • Crisis Intervention Specialist (On Call)

    Candeo 3.9company rating

    Case Manager Job 30 miles from Ames

    Part-time Description At Candeo we are looking for team members who can serve as a vital resource to the Crisis management Team by responding to client emergencies, someone that can support clients in crisis while providing training and support to new and existing staff. Applicants must reside in the Des Moines Metro area to ensure they can promptly respond to emergencies. Candeo is a non-profit that is focused on helping, supporting, and teaching people to live their best lives. We are committed to nurture an inclusive culture and a learning-based work environment to our employees. Apply now to learn more! Job Types: PRN/Casual Shifts: Available On call hours - Weekends - 6AM-2PM & 2PM -12 AM (one shift on 2 weekends per month) Weekdays- 4:30PM-12 AM (one shift per week) Essential Job Functions: 1. Demonstrates knowledge, understanding and implementation of the client's Life Plan/Success Plan, in accordance with client's preferences. 2. Follows established safety practices and procedures to ensure a safe and healthy environment for clients and the organization. 3. Works effectively within a team to enhance service delivery while respecting the right to privacy of the client, and confidentiality requirements of Candeo. 4. Uses initiative to think creatively, learn and grow, while following through with the challenges of the position. 5. Models and uses good decision-making skills and accesses appropriate resources to assist in developing quality services for clients. Success Plans 6. Acts as an on-call resource to the CAPS Team by responding to client emergencies as required 7. Ability to maintain on-call schedule including one evening per week and one shift for two weekends per month, with adjustments as needed to fill the schedule with absences and time off for other team members. 8. Conducts on-site debriefs with staff who have been involved with a crisis. 9. In conjunction with the CAPS Team, supports clients in crisis while providing training and support to new and existing staff 10. Performs administrative duties including reviews of, crisis plans, attending CAPS meetings and/or training new staff 11. Regular involvement with MOD, Managers, Law enforcement and Mobile Crisis Unit. 12. Solicits the priorities and preferences of clients and communicates those to the team as needed to enhance service delivery. 13. Attends organizational and client-specific training and provides documentation of certifications required for employment with Candeo 14. Complies with documentation policies by submitting accurate and timely paperwork, including progress notes, CAPS Response forms within 24 hours, timesheets, expense logs and other required reports. 15. Maintains documentation of services provided that clearly and legibly reflects the client's goals, staff intervention and support, client response and progress made. This may include completion of Success Plans, On-call response forms; and/or any other documentation required for the CAPS position. Requirements Education / Training/License/Certification requirements: · Bachelor's degree in psychology or related field or an equivalent combination of education and experience · One year experience with CMI required · Proof of Automobile Insurance · Valid Class C Iowa Driver's License · Valid telephone and mailing address Skills & Proficiency Required : · High level of literacy in spoken and written English · Demonstrated effective interpersonal skills · Ability to maintain calm in a crisis · Ability to learn new technology · General understanding of Mental Health supports · Motivational Interviewing, C3, ASIST, Skills System trained or will be trained within 1st year of hire · Ability to pass organizational training · Ability to set appropriate staff/client boundaries · Ability to manage time and territory and the demands of working with numerous clients · Ability to learn working knowledge of the community · Ability to work successfully, unsupervised · Ability to negotiate and handle conflict as necessary · Ability to travel in counties served by Candeo · Must be able to pass criminal history, motor vehicle, child abuse, dependent adult abuse and sex offender registry background checks · Possess a motor vehicle that meets the required operational and maintenance guidelines, that are in accordance with the Iowa Department of Transportation motor vehicle safety standards and Candeo's Motor Vehicle Guidelines.
    $36k-44k yearly est. 17d ago
  • Case Manager

    Cardinal Health 4.4company rating

    Case Manager Job 30 miles from Ames

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_Together, we can get life-changing therapies to patients who need them-faster._** **_Job Summary_** The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **TRAINING AND WORK SCHEDULES:** Your new hire training will take place Monday- Friday, 8:00am-5:00pm CST. Mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **_Responsibilities_** + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy (or other parties) issues toward a positive outcome to de-escalate + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. + Prioritize multiple, concurrent assignments and work with a sense of urgency, handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Communicate clearly and effectively in both a written and verbal format + Willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Document clear and accurate information and store in the appropriate sections of the database + Track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Support team with call overflow and intake when needed **_Qualifications_** + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + High School Diploma, GED or equivalent work experience, preferred + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. + Robust computer literacy skills including data entry and MS Office-based software programs. + Ability to identify and handle sensitive issues, working independently and collaboratively within teams. + Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges. + Ability to analyze complex situations, identify potential obstacles, and develop creative solutions to address patient needs + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers. + Demonstrate superior customer support talents **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 04/27/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#LI-SP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 9d ago
  • Behavioral Health Case Manager I

    Elevance Health

    Case Manager Job 34 miles from Ames

    The Behavioral Case Manager I is responsible for performing case management with members in person and telephonically within the scope of licensure for members with behavioral health and substance abuse disorder needs. How you will make an impact: * Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. * Monitors and evaluates effectiveness of care plan and modifies plan as needed. * Supports member access to appropriate quality and cost effective care. * Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Minimum Requirements: * Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. * Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. * Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Managed care experience required. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-49k yearly est. 15d ago
  • Self-Sufficiency Advocate

    YSS

    Case Manager Job In Ames, IA

    Job Details Family Life Center - Ames, IA Full Time $20.00 Hourly DayWe are YSS! This is a unique hire due to the coverage area of this position. This position provides services within the following counties: Hamilton, Buena Vista, Sac, Pocahontas, Calhoun, Humboldt, and (part of) Webster Counties. YSS is looking for a confident, competent, and compassionate, Full-Time, Self-Sufficiency Advocate to join our team! Many kids escape frightening and often dangerous situations, finding safety and solace at YSS. Our programs offer struggling youth and families, support and direction toward something they may have never experienced - hope. As a Self-Sufficiency Advocate, you will provide aftercare services to former foster care recipients between the ages of 18 and 21 and PAL (Preparation for Adult Living) eligible participants. This service includes assessment and case management, as well as, assisting each young adult in moving toward self-sufficiency and self-responsibility. Additional responsibilities include: Oversee and carries out all responsibilities identified in the Iowa Aftercare Services Network Contract. Provide face-to-face contact with each client a minimum of twice per month. Maintain working knowledge of the relevant sections of the Code of Iowa. Maintain collateral contacts with schools, employers, and therapists to monitor progress. Attend meetings as scheduled. Provide completed billing monthly ensuring that all aspects of billing are included and that it is accurate. Carry out all aspects of documentation requirements. Provide assessment and case management of young adults. Ensure the immediate safety and basic needs of each young adult. Transport clients when necessary.. Please note that this description is not intended to be a complete list of the responsibilities required for this position. Duties may change at any time, with or without notice. For more about YSS programs, please visit ***************************** What you can expect in return... In addition to having the opportunity to do meaningful, mission-driven work. YSS also offers the following: Benefits provided to ALL YSS staff: An exciting, welcoming workplace Bright, collaborative, supportive, colleagues Employee Assistance Program (EAP) Employee recognition/years of service program Training opportunities Personal wellness programs Pet insurance discounts Qualification for the PSLF Benefits provided to FULL TIME staff include: Medical, dental, vision, and life insurance Supplemental accident, critical illness, and hospital indemnity insurance Accrued PTO, plus paid time off for holidays, your birthday, and volunteering Retirement options (terms apply) What we ask... We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit. Additionally, we ask for the following: MUST HAVES - Required Qualifications Bachelor's degree in human services or a related field. Two (2) or more years of directly related experience. Travel, including transporting clients, is required for this position. For YSS insurance purposes, you must: be 21 years of age, have a valid, state-issued, driver's license, have a clean driving record, and have adequate insurance coverage per YSS policy. SHOULD HAVES - Preferred Qualifications A collaborative mindset and the ability to work effectively with others regardless of backgrounds, identities, and goals. Able to effectively communicate with customers, clients, and the public as well as colleagues and other staff members. Basic computer skills and proficiency with Microsoft Office applications, Google Docs, and basic database use.. The IDEAL Candidate: Is approachable, friendly, warm, attentive to the needs of others, and able to build enthusiasm and support. Speaks a language(s) in addition to English. Has the ability to draw on their own lived experience to support others on the journey to stability, recovery, and healing. About YSS... One of Iowa's oldest and largest, youth-serving, nonprofit organizations, YSS's mission is to create hope and opportunity by putting kids first. We offer education, counseling, and stability to help youth succeed. With a diverse leadership team and a new 50-acre recovery campus opening in 2024, YSS is growing and evolving to meet the needs of our communities. For more about YSS, visit ********************* Helpful to Know YSS is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. We believe that our strength lies in the unique perspectives and backgrounds of our employees. We strive to create an environment where all individuals are treated with respect and have equal opportunities to succeed. Our ongoing efforts to promote diversity and inclusion are central to our mission, and we are dedicated to continuous improvement in these areas. YSS is a nicotine-free workplace. The YSS Hiring Process Communication with applicants is done primarily via email from our Paycom system. Please check your messages regularly. If you don't see messages in your inbox, please check your spam/junk folder. If you have questions about your application, please email *******************. 1. Application - Complete an online application at ******************************** 2. Assessment - Applications are reviewed for qualifications. 3. Interview - Initial phone interviews or direct in-person/virtual interviews.. 4. References - Submit name, title, email, and phone number for three or more references. 5. Pre-employment Screening - YSS conducts criminal background checks and motor vehicle checks. If applicable, professional licensure is also verified. 6. Offer - Selected applicants will receive a formal offer of employment in the Paycom system.
    $20 hourly Easy Apply 60d+ ago
  • Outpatient Addiction Treatment Counselor - Adolescents

    Community and Family Resources 3.7company rating

    Case Manager Job 42 miles from Ames

    Are you interested in a career where you can make an impact and help others on their recovery journey? At Community and Family Resources, we provide a variety of behavioral health treatment services to ensure our clients can be served in the best way for them. We are seeking candidates for an Outpatient Addiction Treatment Counselor to work with our adolescent population. The person in this role will provide treatment for substance use disorders for clients ages 12-17. If you want to be part of a team that is dedicated to serving others and passionate about helping those working towards recovery, we encourage you to apply! Key Duties and Responsibilities Assists in the development, coordination, and evaluation of the treatment program. Conducts individual, family, and group sessions consistent with treatment plans. Provides clients and families with referral resources for the services not provided by this agency or when this agency's services are not appropriate. Maintains timely and accurate documentation reflective of client treatment plans and progress. Schedule: Type: Full-time Hours: Monday-Friday (M, T, Th, 10a-6:30p; W, F 8a-4:30p) Education and Experience Qualifications: Candidates must have active certification as an Alcohol and Drug Counselor (tCADC, CADC, or IADC). Bachelors degree in a related field is required. Candidates with an Associates degree and 3+ years of experience as a substance use or gambling treatment counselor may be considered in lieu of a Bachelor's degree. It is not required, but we highly value candidates with their own personal experience in recovery! Benefits: Health insurance Dental insurance Vision insurance IPERS retirement benefit Optional 401K Employee Assistance Program Generous PTO (20 days accrued in your first year) 9 paid holidays Paid trainings and CEU opportunities Public Student Loan Forgiveness employer Tuition reimbursement Various discounts including tuition fees at partner schools, travel, cell phone plans, and more! Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.
    $34k-49k yearly est. 60d+ ago

Learn More About Case Manager Jobs

How much does a Case Manager earn in Ames, IA?

The average case manager in Ames, IA earns between $27,000 and $60,000 annually. This compares to the national average case manager range of $30,000 to $61,000.

Average Case Manager Salary In Ames, IA

$40,000

What are the biggest employers of Case Managers in Ames, IA?

The biggest employers of Case Managers in Ames, IA are:
  1. Kindred
  2. LifePoint Health
  3. 315J
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