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Case Aide skills for your resume and career

Updated January 8, 2025

6 min read

Quoted Expert

Dr. Thomas Dearden Ph.D.

Below we've compiled a list of the most critical case aide skills. We ranked the top skills for case aides based on the percentage of resumes they appeared on. For example, 9.3% of case aide resumes contained foster care as a skill. Continue reading to find out what skills a case aide needs to be successful in the workplace.

15 case aide skills for your resume and career

1. Foster Care

Here's how case aides use foster care:

Assessed birth family and children to meet service needs and regulatory requirements aimed at facilitating permanency-planning for children in foster care.
Developed and implemented activities designed to enhance child/parent interaction and prevent foster care placement.

2. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how case aides use mental health:

Provided parenting and home manager information to opar3ents with mental health/substance abuse issues.
Coordinate appropriate referrals to community based and mental health organizations.

3. Substance Abuse

Here's how case aides use substance abuse:

Worked with populations facing evictions, unemployment and alcoholism and substance abuse.
Assisted in the Rehabilitation of Troubled Children Educated Children on Drug/Substance Abuse

5. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how case aides use community resources:

Determine current safety issues, crisis intervention, emergency services and providing community resources as needed.
Worked collaboratively with nursing staff, case managers, external organizations, and community resources.

6. Patients

Here's how case aides use patients:

Provided patients information for basic entitlements, housing and medical referrals.
Executed daily operations of assisting patients with daily routines.

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7. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how case aides use phone calls:

Utilized client database, actively maintained case files and records, prepared and processed reports, and answered and directed telephone calls
Managed inbound phone calls from TANF recipients by aiding in application processes and providing information to community services and programs.

Select Skills To Add To Your Resume

Foster Care

Mental Health

Substance Abuse

Social Services

Community Resources

Patients

8. Foster Children

Here's how case aides use foster children:

Established relationships working with at risk adolescent teens and counseled foster children with one-on-one meetings.
Monitored foster children's visits with parents and reported observations to supervisor.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how case aides use data entry:

Assist Therapist and Case Managers/Supervise Visits/ Transport Parents & Children/Assist in Event Planning/ Data Entry/Write Reports/Answering phones/Delivering mail/Sorting mail
Assist in data entry on departmental automation system of documentation and statistical information.0

11. Crisis Intervention

Here's how case aides use crisis intervention:

Participated in multidisciplinary teams regarding client consultation treatment planning, safety planning, discharge planning, crisis intervention and linkage services.
Monitored/assessed client behavior, and utilized Crisis Intervention techniques as needed, in effort to assist with symptom management and stabilization.

12. Administrative Tasks

Here's how case aides use administrative tasks:

Performed administrative tasks which included maintaining case files, updating referral information and verifying information related to health insurance.
Performed related administrative tasks and filing the documents for future reference.

13. Child Safety

Here's how case aides use child safety:

Ensured child safety during visitations.
Provide timely, detailed, and accurate documentation of the visit to the Child Safety Case Manager and the Family Court.

14. Transport Children

Here's how case aides use transport children:

Transport children to family visits and supervision visits
Transport children to and from DSHS office and placement by demonstrating knowledge of safe driving and car seat rules.

15. Provide Clerical Support

Here's how case aides use provide clerical support:

Provide clerical support to case workers including not limited to answering telephone, inquiring and sorting mail.
Provide clerical support to staff, provides case management assistance to case managers and participants.

5 Case Aide Resume Examples

Build a professional case aide resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your case aide resume.


Jennifer Scott Case Aide Contact Information New York, NY (360) 555-7769 jscott@example.com Skills • Daily Living Activities • Personal Care • Treatment Plans • Residential Facility • Daily Activities • Crisis Intervention • Intellectual Disabilities • Patient Care • Financial Aid • Client Files Employment History Case Aide 2018 - Present Seamen's Society For Children New York, NY • Reassess permanency-planning goals periodically to facilitate permanency within established time frames. • Reassess permanency- planning goals periodically to facilitate permanency in light of the time frames. • Conduct clinical and case management services for families affected by substance abuse and/or mental health. • Write permanency hearing reports, court reports, and FASPs and present the necessary information to ACS and the Family Courts. • Consult with schools, child care centers, and other service providers to provide educational services. • Refer clients to community resources for housing or treatment to assist in recovery, following through to ensure service efficacy. Case Aide 2016 - 2018 Rehabilitation Support Services Oneonta, NY • Answered inquiries from people about their financial aid applications. • Managed recreational activities for community integration Assisted with changing/feeding as needed • Worked with social workers that would refer uninsured patients for emergency case management assistance. Residential Aide 2015 - 2016 Step By Step Wilkes-Barre, PA • Transport residents to community activities, medical and therapy appointments, and outings. Education High School Diploma 2015 - 2015


Nathan Perry Case Aide Contact Info Elizabeth, NJ (500) 555-4797 nperry@example.com Skills Daily ActivitiesHumanitarian AssistanceMental HealthPositive ReinforcementBirth CertificatesChild AbuseFTCStatistical DataCommunity OrganizationsPositive Attitude Employment History Case Aide 2020 - Present International Rescue Committee Elizabeth, NJ • Aided clients with the implementation of treatment plans after medical appointments and/or surgery. • Provided and maintained treatment plans. • Maintained verbal and written communication with other pertinent staff members. Service Worker 2019 - 2020 The Salvation Army Syracuse, NY • Worked in a fast pace environment and kept a customer service attitude. • Monitored and documented weekly progression of participant's goals while communicating with physicians and social workers. • Provided case management services Developed treatment plans Conducted monthly home visits Participated in legal proceedings /prepared Court documents Summer Camp Counselor 2017 - 2019 YMCA of Greater Indianapolis Main, PA • Supervised campers and planned daily activities for children ages 5-16. • Implemented and participated in daily activities to support the children academically, socially, emotionally. • Assisted with field trips, setting up lunch and snacks in the cafeteria, as well as child care. • Trained international counselors and counselors-in-training before campers arrived • Plan and implement recreational, cultural, and educational activities for participants. Education Bachelor's Degree Psychology 2014 - 2017 Pennsylvania State University Main, PA


Jennifer Scott Case Aide New York, NY jscott@example.com (360) 555-7769 Experience Case Aide 2018 - Present Seamen's Society For ChildrenNew York, NY • Reassess permanency-planning goals periodically to facilitate permanency within established time frames. • Reassess permanency- planning goals periodically to facilitate permanency in light of the time frames. • Conduct clinical and case management services for families affected by substance abuse and/or mental health. • Write permanency hearing reports, court reports, and FASPs and present the necessary information to ACS and the Family Courts. • Consult with schools, child care centers, and other service providers to provide educational services. • Refer clients to community resources for housing or treatment to assist in recovery, following through to ensure service efficacy. Case Aide 2016 - 2018 Rehabilitation Support ServicesOneonta, NY • Answered inquiries from people about their financial aid applications. • Managed recreational activities for community integration Assisted with changing/feeding as needed • Worked with social workers that would refer uninsured patients for emergency case management assistance. Residential Aide 2015 - 2016 Step By StepWilkes-Barre, PA • Transport residents to community activities, medical and therapy appointments, and outings. Skills Daily Living Activities Personal Care Treatment Plans Residential Facility Daily Activities Crisis Intervention Intellectual Disabilities Patient Care Financial Aid Client Files Education High School Diploma 2015 - 2015


Kyle Lewis Case Aide Employment History Case Aide 2017 - Present NorthWesternLuray, VA • Acted as a liaison to promote communication with the clients, providers and HMO carriers. • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping. • Established effective lines of communication between teachers and parents, provided feedback on student's progress. • Performed QA for Audit Preparation Developed Person Centered Treatment Plans Crisis Team (ReDirection/De-escalation) • Followed strict instructions as advised from social workers, law officials, etc. Case Aide 2007 - 2017 National Counseling GroupLuray, VA • Work closely with law enforcement, school districts, and mental health agencies. • Developed and implemented treatment plans for children in foster care. Day Camp Counselor 2004 - 2007 CampCoLuray, VA • Coordinated and initiated daily activities, games, and crafts grounded in Biblical themes. • Supervised daily activities of campers and assumed responsibility for a cabin two nights each week • Be a role model to campers. Education Bachelor's Degree Psychology 2001 - 2004 Florida State UniversityTallahassee, FL Contact Information Luray, VA (390) 555-6517 klewis@example.com Skills Mental Health Daily Activities CPR Financial Aid Substance Abuse Paperwork Personal Care Small Groups Accurate Program Records Crisis Intervention


Kenneth Austin Case Aide New York, NY (930) 555-5846 kaustin@example.com Skills Insurance Companies Management Department Intellectual Disabilities Financial Aid Procedures Utilization Review Crisis Intervention NYS Facility Recreational Activities Employment History Case Aide 2020 - Present The Salvation ArmyNew York, NY • Prepare timely and accurate reports, including family action service plans, permanency hearing and intra-office reports. • Establish communication links between members, parents and Program Director. • Developed and executed individualized treatment plans. • Certified in medication administration, CPR and Mindset training. Case Management Assistant 2019 - 2020 CMSAErie, PA • Identified community resources and created linkages to childcare services, mental health counseling, medical care, and housing. • Develop or update standard operating procedures. • Assisted in Health Care Finder functions including healthcare network accuracy, medical specialty determination, and referral processing. • Developed and implemented treatment plans for 15 consumers according to state regulations. • Develop individual treatment plans and monitor staff in implementing those plans. Residential Aide 2014 - 2019 Barber National InstituteErie, PA • Assisted adults with intellectual developmental disabilities and mental health diagnoses in community based group home. • Recognized for top quality patient care. • Obtained and maintained SCIP and AMAP certifications. • Monitor client Help with day to day daily living tasks Communication with ASL Education High School Diploma 2014 - 2014

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What type of skills will young Case Aides need?

Dr. Thomas Dearden Ph.D.

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

Do you want to know more?

List of case aide skills to add to your resume

The most important skills for a case aide resume and required skills for a case aide to have include:

Foster Care
Mental Health
Substance Abuse
Social Services
Community Resources
Patients
Phone Calls
Foster Children
Data Entry
Social Work
Crisis Intervention
Administrative Tasks
Child Safety
Transport Children
Provide Clerical Support
Clerical Support
Birth Parents

Financial Assistance
Background Checks
Child Abuse
Medical Appointments
DHS
Child Care
Necessary Paperwork
Birth Certificates
Domestic Violence
ETO
Community Services
Home Management
DCS
Client Service
Front Desk
Protective Services
DCFS

Transport Clients
Court Reports
Incident Reports
Biological Parents
Child Protective
CPS
Mental Illness
Telephone Calls
Court Hearings
Computer System
Management System
Crisis Situations
Technical Support
Independent Living
Law Enforcement
TANF

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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