CarMax Overview

Industry
Used Car Retailer
Revenue
Headquarters
Employees
27,001
Founded In
Organization Type
Public
Social Media

CarMax is a retail company focusing on new and used car sales, vehicle research, and car comparisons. Founded in 1993, the company operates through a user-friendly online platform, carmax.com, which offers customers an extensive range of vehicle models to sort through and choose from. CarMax is currently led by CEO William D. Nash and is headquartered in Richmond, Virginia.

The company boasts a diverse workforce, with 33.6% female employees and 42.5% ethnic minorities. CarMax is also known for its strong employee retention, with staff members staying with the company for an average of 4.3 years. The median employee salary at CarMax is competitive within its industry and relative to its location, and it averages to\$39,445 per year. With 27,001 employees and an annual revenue of $31.9 billion, CarMax has established itself as an industry leader in the retail automotive sector.

CarMax's Mission Statement

To provide our customers with great quality cars at greatprice's with exceptional customer services , CarMax is an incrediblecompany to work for with a culture that provides customers with the utmost respect andservice during their stressful car buying process.

Zippi Waving Small

In demand companies are hiring!

Let us apply for you!

3.7/5

CarMax employee reviews

Based on 23 ratings

Do you work at CarMax?

Help job seekers learn about working at CarMax

Job openings at CarMax
914 Positions
Average salary at CarMax
$39,445 yearly

On This Page

CarMax employee reviews

CarMax employee reviews
3.7/5

Based On 23 Ratings

Work At CarMax? Share your experience.
Employee Reviews
profile
4.0
A zippia user wrote a review on Jun 2024
Pros of working at CarMax

Diverse level engagement for problem solving and there is an open dialogue channel to senior level leaders.

Cons of working at CarMax

Promotions tend to be biased based on personal relationships rather than skill or merit.

CarMax Benefits

401k match

Is this useful?
profile
1.0
A zippia user wrote a review on Feb 2024
Pros of working at CarMax

Benefits

Cons of working at CarMax

Management in NJ is not good. They got there on rules. If they like u . U can stay if they don’t they make you life hard with write ups. It s not worth the hassle.

What do you like best about CarMax's CEO and the leadership team?

Nothing. He doesn’t come around enough to talk to service employee.

How would you improve CarMax's culture?

Equal opportunity for all ages not just the young.

How did you prepare for the CarMax interview?

Ace it

What brings you the most joy at CarMax?

Nothing

Is this useful?
profile
1.0
A zippia user wrote a review on Dec 2023
Pros of working at CarMax

benefits were good, fellow employees were great to work with, you get a bi-weekly paycheck

Cons of working at CarMax

upper management is not on your side, HR does not care about you, the family atmosphere is BS, pay is minimal, they look to get new employees in the door and than proceed to ignore you, sales consultants are underpaid by half vs a traditional dealership, healthcare is expensive, sometimes more than if purchased separately

CarMax Benefits

40k was good

What do you like best about CarMax's CEO and the leadership team?

nothing, they care more about their shareholders than actually making the company successful

How would you improve CarMax's culture?

be a actual manager of people, get your head out of the sand , care about your employees and help them grow

How did you prepare for the CarMax interview?

good luck

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2023
Pros of working at CarMax

Team and the development culture.

Cons of working at CarMax

None - I love everything about working here.

CarMax Benefits

Discount

Is this useful?
profile
3.0
A zippia user wrote a review on Jul 2023
CarMax Benefits

The best part of working at Carmax is the 401k. It’s the reason I chose them over another employer paying me the same amount.

Cons of working at CarMax

Diversity is mostly at the lower level positions. The work is extremely routine.

Pros of working at CarMax

Good 401k, it’s 100% match up to 6%. Vacation and PTO is slightly above average.

Is this useful?
profile
5.0
A zippia user wrote a review on Apr 2023
Pros of working at CarMax

It's easy to communicate with management and upper level management are pretty easy going and approachable.

Cons of working at CarMax

Cec is fairly new therefore certain procedures are still being tested

CarMax Benefits

I don't feel like they treat me as if "I'm easily replaceable"

Is this useful?
profile
5.0
A zippia user wrote a review on Mar 2022
Pros of working at CarMax

The opportunity for growth and culture.

CarMax Benefits

Finding the right cars for customers

Is this useful?
profile
3.0
A zippia user wrote a review on Jul 2021
Pros of working at CarMax

The pay is okay

Cons of working at CarMax

Forced overtime with no breaks for months at a time, moral at all times low because of this. Managers play favorites all the time, if you stand up for your self you are instantly on their bad side. They don’t care about lower levels employees at all and will often ignore input. They have an open door policy but it’s almost impossible to ever get management to adhere to it.

CarMax Benefits

The healthcare is not the worst

Is this useful?
profile
3.0
A zippia user wrote a review on Mar 2021
Pros of working at CarMax

Great benefits,flexible schedule

Cons of working at CarMax

Micromanaging, favoritism in the workplace

CarMax Benefits

President club

Is this useful?
profile
5.0
A zippia user wrote a review on Mar 2021
Pros of working at CarMax

The culture and the growth mindset mentality

Cons of working at CarMax

I would say the store is limited on growth in El Paso, the company as a whole has many opportunities for growth.

CarMax Benefits

Student Tuition Reimbursement and having Christmas eve and day off

Is this useful?
Work at CarMax? Share your experience

The team at CarMax

  • The founders of CarMax are Mark F. O' Neil, Austin Ligon, Martin Mindling and Richard Sharp.
  • The key people at CarMax are William D. Nash, Mark F. O' Neil and Austin Ligon.
Key People
William D. Nash
M
Mark F. O' Neil
A
Austin Ligon
M
Martin Mindling
R
Richard Sharp

CarMax Rankings

CarMax is ranked #100 on the Best Companies to Work For in Virginia list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

CarMax salaries

8.6
Salary Score
The average a CarMax salary in the United States is $39,445 per year. CarMax employees in the top 10 percent can make over $55,000 per year, while CarMax employees at the bottom 10 percent earn less than $27,000 per year.
Average CarMax Salary
$39,445
yearly
$18.96 hourly
Updated March 14, 2024

Rate CarMax's promotion and raise policies.

Zippia waving zebra

CarMax diversity

9.8
Diversity Score
We calculated CarMax’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of CarMax’s workforce.
CarMax diversity summary. Zippia estimates CarMax's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated CarMax's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of CarMax's workforce.
  • CarMax has 27,001 employees.
  • 34% of CarMax employees are women, while 66% are men.
  • The most common ethnicity at CarMax is White (58%).
  • 18% of CarMax employees are Hispanic or Latino.
  • 14% of CarMax employees are Black or African American.
  • The average employee at CarMax makes $39,445 per year.
  • CarMax employees are most likely to be members of the democratic party.
  • Employees at CarMax stay with the company for 4.3 years on average.

Do you work at CarMax?

Were you satisfied with CarMax's salary and benefits?

CarMax Office Locations

CarMax is headquartered in Richmond, VA

Biggest CarMax Locations

Rank
ascdesc
City
ascdesc
Job Count
ascdesc
Avg. Salary
ascdesc
1Houston, TX11$39,714
2Chicago, IL10$40,285
3Austin, TX10$39,957
4Phoenix, AZ9$38,885
5San Diego, CA8$45,951
6San Antonio, TX7$40,052
7Dallas, TX4$39,676
8Los Angeles, CA3$46,257
9Philadelphia, PA3$38,433
10San Jose, CA3$46,441

Videos About Working At CarMax

CarMax Financial Performance

9.9
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

CarMax currently has 29.7B in revenue. CarMax's most recent quarter produced 7.1b (q2'2023).

CarMax annual revenue

$32B
$26B
$19B
$13B
$6B
$0
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022

Highest paying CarMax competitors

Compare CarMax salaries to competitors, including Vudu, Staples, and Office Depot. Employees at Vudu earn the highest average yearly salary of $67,887. The salaries at Staples average $37,239 per year, and the salaries at Office Depot come in at $35,997 per year.

Are You An Executive, HR Leader, Or Brand Manager At CarMax?

Claiming and updating your company profile on Zippia is free and easy.

CarMax FAQs

Search for jobs

Loading...

Most Common Locations At CarMax

View All Jobs

Zippia gives an in-depth look into the details of CarMax, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CarMax. The employee data is based on information from people who have self-reported their past or current employments at CarMax. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by CarMax. The data presented on this page does not represent the view of CarMax and its employees or that of Zippia.

CarMax may also be known as or be related to CarMax, CarMax Business Services LLC, CarMax Inc, CarMax, Inc., Carmax, Carmax, Inc. and carmax auto superstores.