CapTel overview

Industry
Internet Software & Services
Revenue
Headquarters
Employees
1,000
Founded In
Website
Organization Type
Private
Social Media
Looking for captioned telephones for the hearing impaired? Check out CapTel captioned phones here, and get your free captioning service and 24/7 support today.
The staff at CapTel come from unusually diverse demographic backgrounds. The company is 64.2% female and 26.8% ethnic minorities. Even though it has great demographic diversity, CapTel notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 77.0%. Despite having coworkers who agree with each other about politics, employees at CapTel tend to have relatively short tenures. Staff members usually stay with the company for 2.9 years.The average employee at CapTel makes $32,496 per year. Pay at CapTel is significantly lower than some of its highest paying competitors, like IT Central Station, National Capital Teleservices, L.L.C., and CSS, which pay $84,487, $60,289, and $48,766, respectively.
A large internet company with 1,000 employees and an annual revenue of $330.0M, CapTel is headquartered in Madison, WI.

CapTel's Mission Statement

To develop equal and affordable telephone access for everyone.

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4.0/5

CapTel employee reviews

Based on 5 ratings

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Average salary at CapTel
$32,496 yearly

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CapTel employee reviews

CapTel employee reviews
4.0/5

Based On 5 Ratings

Work At CapTel? Share your experience.
Employee Reviews
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4.0
A zippia user wrote a review on Nov 2021
Pros of working at CapTel

Ability to work from home and part time. Most supervisors are nice and helpful. I worked on location for over two years and it was almost always a decent and positive environment.

Cons of working at CapTel

A select few supervisors are extra critical and argumentative about grading your captions. They just gave some raises to try to keep up with the market. Good start, but not enough. HR can be REALLY snotty. If you cannot sit still in a chair for hours except for scheduled breaks, this is not the job for you.

CapTel Benefits

Working from home with only part time hours.

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at CapTel

Possibility to work from home

Cons of working at CapTel

They do not care about you as a person as long as they have a body there to do the work is all they care about. Hard to get any holiday off.

CapTel Benefits

Insurance coverage

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at CapTel

Captioning calls itself was wonderful, though can be draining mentally.

Cons of working at CapTel

Management wasn’t the best to work with. Can be strict.

CapTel Benefits

The moments in between. If long enough, could finish a book or work on a little project on the side.

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4.0
A zippia user wrote a review on Oct 2020
Pros of working at CapTel

Flexible scheduling

Cons of working at CapTel

Repetitive tasks day in and day out

CapTel Benefits

convient downtown location

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5.0
A zippia user wrote a review on Dec 2019
Pros of working at CapTel

I love helping people by providing captioning services for the Deaf

Cons of working at CapTel

Too many rules to stringent on time, bathroom breaks are discouraged

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    CapTel Rankings

    CapTel is ranked #2 on the Best Internet Companies to Work For in Wisconsin list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    CapTel salaries

    6.4
    Salary Score
    The average a CapTel salary in the United States is $32,496 per year. CapTel employees in the top 10 percent can make over $45,000 per year, while CapTel employees at the bottom 10 percent earn less than $23,000 per year.
    Average CapTel Salary
    $15.62
    hourly
    $32,496 yearly
    Updated March 14, 2024

    Rate the fairness of CapTel's compensation policies.

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    CapTel diversity

    9.6
    Diversity Score
    We calculated CapTel’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of CapTel’s workforce.
    CapTel diversity summary. Zippia estimates CapTel's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated CapTel's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of CapTel's workforce.
    • CapTel has 1,000 employees.
    • 64% of CapTel employees are women, while 36% are men.
    • The most common ethnicity at CapTel is White (73%).
    • 11% of CapTel employees are Hispanic or Latino.
    • 7% of CapTel employees are Black or African American.
    • The average employee at CapTel makes $32,496 per year.
    • CapTel employees are most likely to be members of the democratic party.
    • Employees at CapTel stay with the company for 2.9 years on average.

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    Does CapTel actively promote diversity and inclusion?

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    CapTel Financial Performance

    9.8
    Performance Score

    Highest paying CapTel competitors

    Compare CapTel salaries to competitors, including IT Central Station, National Capital Teleservices, L.L.C., and CSS. Employees at IT Central Station earn the highest average yearly salary of $84,487. The salaries at National Capital Teleservices, L.L.C. Average $60,289 per year, and the salaries at CSS come in at $48,766 per year.

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    Most Common Locations At CapTel

    Zippia gives an in-depth look into the details of CapTel, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CapTel. The employee data is based on information from people who have self-reported their past or current employments at CapTel. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by CapTel. The data presented on this page does not represent the view of CapTel and its employees or that of Zippia.

    CapTel may also be known as or be related to CAPTEL INC, CapTel, Captel Inc, Captel, Inc. and Ultratec, Inc.