Captain
Captain Job 25 miles from Deerfield
Salary Range $65,000 - $80,000/yr City Cruises is seeking a Captain for our Marine operation in Chicago, IL About You: This person will be adaptable, dynamic, and embody City Cruises' RESPECT Service System. About the Opportunity: City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction.
Essential Duties & Responsibilities:
Cruise Execution
Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction
Gather pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction
Conduct pre-cruise meetings and communicate to crew all necessary information regarding the cruise (special needs, boarding procedures, etc.)
Ensure that staff and guests adhere to all safety standards and procedures
Participate in the execution of the Safety Program, including emergency drills
Participate in the proper maintenance of all ship's systems and boarding facilities including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations
Ensure strict compliance to Emergency Response Plan
Execute other projects as assigned by management
Operations Team Management
Recruit non-exempt operations staff (crew) when necessary to fill vacant positions
Deliver training to new crew
Schedule crew according to staffing matrix
Adhere to Company's performance management guidelines for all discipline and termination situations
Recommend to Marine Management the promotion of crew to full-time annual positions
Develop positive working relationships with city department heads and peers
Develop strong teamwork within the staff
Guest Service
Resolve guest problems in conjunction with the on-duty Restaurant Manager utilizing strong guest service skills and exercising effective communication skills in keeping with company objectives and guest retention
Oversee the implementation and execution of safety programs in accordance with Coast Guard regulations and established Company policies
Administration
Complete all shift records: checklist, logbook, payroll, and documentation of safety training
Ensure that incident reports are completed accurately and promptly
Participate in administration of payroll system including scheduling, checking, transmitting and processing
Execute collateral duties as assigned by Marine Management: uniforms, crew training, safety training, recruiting, scheduling crew and routine vessel maintenance
Schedule crew work periods to achieve maximum payroll efficiency
Attend all scheduled meetings
Assist in accounting assistance including invoice processing
Additional job duties as assigned.
Requirements & Qualifications:
High school diploma or equivalent required
Must currently possess 100 ton license with a satisfactory record
Minimum of five (5) years of marine experience-preferably to include two (2) years as a captain with an outstanding record
Detailed working knowledge of all ship's systems and their proper maintenance: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
Must be able to operate vessel in accordance with all Coast Guard rules and procedures
Vessel handling and navigation knowledge required
Able to communicate effectively in oral and written form
Able to effectively deal with internal and external guests some of whom will require high levels of patience tact and diplomacy
Ability to establish and maintain effective working relationships
Ability to analyze and solve problems
Demonstrated ability to manage multiple priorities/tasks
Proficient knowledge of Microsoft Office applications (especially Word & Excel)
Per DOT regulations, must submit to pre-employment and ongoing random drug and alcohol testing
Per USCG regulations, must be a US Citizen or Permanent Resident
About Us:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, the company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
#priority-acq
Captain, Strategic Operations Center
Captain Job 12 miles from Deerfield
Department
DSS Police: Support Services Bureau
About the Department
The University of Chicago Police Department (UCPD) is a full service, CALEA-accredited police department serving the University of Chicago and surrounding areas from 37th Street to 64th Street, and Cottage Grove Avenue to Lake Shore Drive. Members of the Department are committed to conducting their work in a respectful and dignified manner while providing a safe environment for those who live, learn, and work in our community.
Job Summary
Performs duties associated with direct management and supervision of daily actions within the Strategic Operations Center. The Captain of the Strategic Operations Center is responsible for ensuring that all Strategic Operations Center policies and procedures are consistently followed. Assists the Commander of the Strategic Operations Center in implementing the units plans consistent with UCPD vision and plan. Performs oversight of sections within the Strategic Operations Center. Responsible for assisting the Commander of the Strategic Operations Center with developing strategies to prevent crime, communicate public safety issues to appropriate resources, and maximize technology.
The Unit is a 24-hour, 7 day a week operation. Captains are assigned to a shift and will require flexibility for awareness and efficiency to ensure public safety for the campus and designated boundaries within the surrounding community. Performs effectively in any of the UCPD Captain roles as assigned by the UCPD Chief of Police.
Responsibilities
Provides direct management of activities associated with the emergency communications/dispatch section. Helps identify and deploy best practices for campus and medical center law enforcement. Assists the Commander of the Strategic Operations Center in creating and implementing effective crime prevention, suppression and investigative methods in partnership with the Field Services unit. Management includes activities within the UCPD jurisdiction including campus properties, non-campus properties and the University of Chicago Medicine facilities.
Contributes to establishing goals, objectives, and initiatives and provides assessment data to other members of the Command Staff based on an established measurement system.
Directs and approves performance evaluations for others in the unit. Meets regularly with the Commander of the Strategic Operations Center as well as other team leaders to promote team building, resolve issues, and exchange ideas for improvement. Contributes to setting goals and follows through with team leaders to ensure direction is appropriate to achieve desired results. Directs and initiates performance improvement plans and corrective action as needed.
Provides leadership to critical public safety events and contributes to planning for, managing emergencies, threats, events, and other situations which compromise peace and order within the UCPD jurisdiction.
Complies with the on-call system within the Center command staff and serves as the next level point of contact on a 24/7 basis.
Assists in formulating and implementing policies and procedures in compliance with The Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.
Possesses excellent written and oral communications skills to successfully develop and implement policies and procedures; directs and initiates performance improvement if necessary.
Available to work day or night shifts, must be available for on call assignments and available to work 8,10, or 12 hour assignments including weekends.
Analyzes crime statistics and trends through review of incident reports, statistical data and CompStat reports from UCPD and other law enforcement agencies as needed. Provides data to assist Field Services prevention and suppression strategies to eliminate or minimize the opportunity for crime trends to continue.
Reviews activity logs and notification correspondence of subordinate staff to ensure adequate supervision, and policy compliance.
Functions as a key member of the Strategic Operations Center and assists in making critical management decisions. Disseminates information regarding significant police related events or activities to Command Staff; prepares and reviews periodic activity reports for management. Willingly participates and provides input during management meetings to keep Command Staff leaderships informed of problems and concerns.
Maintains positive liaisons with all other University of Chicago departments, administrators, student groups, external community stakeholders and other law enforcement agencies. Position requires daily contact with members of the University and UC Medicine community to include students, parents, staff, faculty, physicians and visitors.
In the absence of the Deputy Chief of Support Services and the Commander of the Strategic Operations Center, the Captain of the Strategic Operations Center will serve as formal and informal liaison to local, state, and federal law enforcement agencies to exchange information, provides assistance, or request assistance as necessary. This includes fusion centers.
Relays significant police related events or activities to UCPD management and other campus stakeholders as directed.
Openly supports the mission and vision of the University of Chicago Police Department.
Assist in developing and managing plans for and the response to campus emergencies, threats, events, and demonstrations.
Develops and manages plans for and the response to campus emergencies, threats, events, and demonstrations.
Ensures that policies and procedures are implemented consistently throughout the department, including accurate reporting in compliance with local, state, and federal regulations and higher education guidelines.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
Certifications:
Driver's License - Multiple States, Law Enforcement Training and Standards Board Certification - State of Illinois
---
Preferred Qualifications
Experience:
Prior supervisory experience working in a campus law enforcement agency.
Campus law enforcement experience.
Certifications:
Good driving record.
Technical Skills or Knowledge:
Knowledge of disciplinary and grievance procedures of the University.
Use desktop computer (IBM compatible), pager, two-way radio, firearms, handcuffs and other law enforcement equipment, breathalyzer machine, radar equipment, fingerprint equipment, camera, copy machine, and telephone.
Evaluate job performance of employees through behavioral observation, reviews or work productivity measures.
Preferred Competencies
Demonstrated skill in dealing with bureaucratic protocol at all levels of the Department of Safety and Security and university organizations.
Commitment to serving the interest of the University community and the strategic goals of the Department of Safety and Security.
Absorb and interpret information given while maintaining perspective on the goals of the department.
Maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.
Lead by example.
Remain calm and objective throughout stressful and unpleasant situations.
Make timely, sound decisions and accept concomitant responsibility.
Communicate effectively and consistently with others using tact when necessary.
Develop the skills of staff and prepare personnel for increased responsibilities.
Knowledge of importance/priority in determining what should be communicated to supervisors.
Understand the mission, values, objectives and goals of the department and be able to incorporate them in the daily operations of the department.
Effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and/or arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc.
Establish and maintain effective working relationships with public and enforcement officials, general public, and members of the University community.
Work with people of various ages and backgrounds and with diverse constituencies, including students, parents, faculty, and staff in the University and the Medical Center.
Skill to build consensus and credibility across the campus.
Resolve conflicts and manage sensitive emergency situations appropriately, negotiate compromises between others.
Demonstrated self-restraint in challenging and/or difficult situations.
Demonstrate good moral character.
Mentally and physically react effectively, quickly, calmly, and rationally during times of conflicts and emergencies.
Initiate, implement and follow through on projects, programs or assignments with completed staff work.
Incorporate new information after one has arrived at a conclusion in a problem analysis process.
Working Conditions
Exposure to human blood, human blood components, and/or products made from human blood.
High stress environment.
On-call responsibilities.
Operate vehicles/drive motorized equipment.
Outdoor weather exposure.
Use of personal protective equipment.
Office environment.
On call and available to work nights/weekends/holidays as necessary.
Work in inclement weather or weather extremes.
Mental Demands:
Aware of safety hazards and take appropriate precautions.
Communicate in writing and orally.
Read and comprehend technical documents.
Condense complicated issues to simple summaries that can be understood by a variety of constituents.
Create and deliver presentations.
Develop and manage interpersonal relationships.
Exercise absolute discretion regarding confidential matters.
Follow written and/or verbal instructions.
Give directions.
Handle sensitive matters with tact and discretion.
Handle stressful situations.
Learn and develop skills.
Maintain a high level of alertness
Pay attention to detail.
Perform multiple tasks simultaneously.
Prioritize work and meet deadlines.
React effectively, quickly, calmly, and rationally during conflicts and emergencies.
Train or teach others.
Work effectively and collegially with little supervision or as member of a team.
Active listening skills.
Critical thinking skills.
Decision making skills.
Interpersonal skills.
Math skills.
Negotiation skills.
Organizational skills.
Planning skills.
Problem solving skills.
Quantitative and analytical skills.
Reasoning skills.
Time management skills.
Physical Effort:
Bend, crouch, or stoop.
Sit for 4 hours or more.
Use computers extensively for 4 hours or more.
Operate a vehicle safely.
Operate equipment necessary to perform job.
Run.
Stand for 4 hours or more.
Travel to various off-campus and on-campus locations.
Safely defend self/or others in hostile, combative situations.
Use standard work station and office equipment.
Application Documents
Resume/CV (required)
Cover Letter (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Police & Security
Role Impact
People Manager
Scheduled Weekly Hours
40
Drug Test Required
Yes
Health Screen Required
Yes
Motor Vehicle Record Inquiry Required
Yes
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$130,000.00 - $160,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call ************ or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: *********************************** Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Golf Operations Captain- Golf VX (Full-Time)
Captain Job 8 miles from Deerfield
Golf Operations Captain - Golf VX (Full-Time)
Golf VX is looking for a strong Golf Operations Captain, you'll be a key player in ensuring exceptional experiences for both our guests and team. You'll lead shifts, guide your team, and help create an energetic, welcoming atmosphere in our indoor golf simulator environment. We believe in empowering our leaders to grow personally and professionally while inspiring others to do the same.
Key Responsibilities:
Greet and assist guests in the golf bays, ensuring they feel welcomed and valued.
Lead shifts with energy, motivating the team to deliver top-tier service and quality.
Supervise both Front of House and Back of House operations, ensuring smooth and efficient service.
Manage food and beverage inventory, track stock, and support event coordination.
Foster a positive, team-oriented culture, offering coaching and support to team members.
Communicate effectively across departments to meet guest needs and operational goals.
Maintain high standards of cleanliness, food safety, and operational excellence.
Assist the General Manager in driving sales and organizing events to elevate guest experiences.
Handle cash and credit card transactions with care, following all procedures for payment processing.
Assist in opening/closing procedures, including cleaning, restocking, and preparing the venue for the next shift.
Ensure compliance with alcohol service laws and safety policies, including confirming guest age and monitoring alcohol consumption.
Skills & Qualifications:
Minimum of 1 year of experience in a leadership role preferred.
Must be at least 21 years old and able to serve alcohol in accordance with state laws.
Flexible schedule with availability to work weekends, evenings, and holidays.
Have a strong leadership mindset with the ability to inspire and guide others.
Possess excellent communication skills and the ability to handle high-pressure situations.
Be committed to providing exceptional guest service and team support.
Have experience in inventory management, cash handling, and food safety.
Be open to learning and continuously improving, including mastering new tasks and recipes.
Ability to lift up to 25 lbs.
What We Offer:
Competitive pay
Complimentary meals during shifts
Flexible scheduling and paid time off
Health insurance and 401(k) with employer match
Cross-training in both FOH and BOH operations
A positive, supportive work environment with opportunities for personal and professional growth
At Golf VX, we're more than just a workplace; we're a community where leadership, service, and growth come together. If you're ready to take on a leadership role and help drive our success, we'd love to have you on the team!
Job Type: Full-time
Pay: $14.00 - $50.00 per hour
Expected hours: 35 - 40 per week
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Schedule:
8 hour shift
Evening shift
Every weekend
Holidays
Monday to Friday
Morning shift
Experience:
Leadership: 1 year (Required)
Language:
English (Required)
Ability to Commute:
Arlington Heights, IL 60004 (Required)
Ability to Relocate:
Arlington Heights, IL 60004: Relocate before starting work (Preferred)
Work Location: In person
Seadog Part-Time Captain
Captain Job 25 miles from Deerfield
Pay Range $28.00-$40.00/hr City Experiences is seeking a PART-TIME Seadog Captain for our operation in Chicago, IL. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction, while maintaining a high level of profitability.
Essential Duties & Responsibilities:
Cruise Execution:
* Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction
* Gather pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction
* Conduct pre-cruise meetings and communicate to crew all necessary information regarding the cruise (special needs, boarding procedures, etc.)
* Ensure that staff and guests adhere to all safety standards and procedures
* Participate in the execution of the Safety Program, including emergency drills
* Participate in the proper maintenance of all ship's systems and boarding facilities including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
* Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations
* Ensure strict compliance to Emergency Response Plan
* Execute other projects as assigned by management
Operations Team Management:
* Recruit non-exempt operations staff (crew) when necessary to fill vacant positions
* Deliver training to new crew
* Schedule crew according to staffing matrix
* Adhere to Company's performance management guidelines for all discipline and termination situations
* Recommend to Marine Management the promotion of captains to full-time annual positions
* Develop positive working relationships with city department heads and peers
* Develop strong teamwork within the staff
* Oversee narration scripts and regularly audit docents and deckhands to ensure accurate and entertaining tours
Guest Service:
* Resolve guest problems in conjunction with the on-duty Sales Manager utilizing strong guest service skills and exercising effective communication skills in keeping with company objectives and guest retention
* Oversee the implementation and execution of safety programs in accordance with Coast Guard regulations and established Company policies
Administration:
* Complete all shift records: checklist, logbook, payroll, and documentation of safety training
* Ensure that incident reports are completed accurately and promptly
* Participate in administration of payroll system including scheduling, checking, transmitting and processing
* Execute collateral duties as assigned by Marine Management: uniforms, crew training, safety training, recruiting, scheduling crew and routine vessel maintenance
* Schedule crew work periods to achieve maximum payroll efficiency
* Attend all scheduled meetings
Other:
* Additional job duties as assigned
Requirements & Qualifications:
* High school diploma or equivalent required
* Must currently possess 100 ton license with a satisfactory record
* Minimum of five (5) years marine experience-preferably to include two (2) years as a captain with an outstanding record
* Detailed working knowledge of all ship's systems and their proper maintenance: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
* Must be able to operate vessel in accordance with all Coast Guard rules and procedures
* Vessel handling and navigation knowledge required
* Able to communicate effectively in oral and written form
* Able to effectively deal with internal and external guests some of whom will require high levels of patience tact and diplomacy
* Ability to establish and maintain effective working relationships
* Ability to analyze and solve problems
* Demonstrated ability to manage multiple priorities/tasks
* Proficient knowledge of Microsoft Office applications (especially Word & Excel)
* Per DOT regulations, must submit to pre-employment and ongoing random drug and alcohol testing
* Per USCG regulations, must be a US Citizen or Permanent Resident
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Riverboat Captain
Captain Job 29 miles from Deerfield
Job Details Experienced Paddlewheel Riverboats - St. Charles, IL Seasonal Not Specified $32.00 - $35.00 Hourly Flexible - including Weekends / Holidays Paddlewheel RiverboatsJob Posting Date(s) 01/10/2025Description Job Summary - About the Role Deliver high quality recreation services for residents, visitors and the St. Charles community by adhering to the District's safety and administrative policies and procedures. Knowledge, Skills & Experience
This position is well suited for someone with a friendly and positive personality who is productive and shows initiative, is an effective written and oral communicator, is reliable and safety-minded.
Required: Requires a Master of Inland Waters, 100-ton license with all accompanying credentials. Experience handling and docking a vessel over 50 tons. Experience with diesel engines, generators and computers. Must be able to dock unassisted. Must be able to stand or walk for the duration of the shift. Able to ascend and descend stairs and ladders, sometimes while transporting tools or objects. Knowledge and aptitude in vessel engineering, maintenance and minor repair. Good hand-eye coordination, balance and alertness. Knowledge of USCG and IDNR standards and regulations as pertaining to 100-ton passenger vessels. Knowledge of safety concerns pertaining to 100-ton passenger vessels. Able to work in a team setting and take direction from administrative supervisors. Required to pass pre-employment and subsequent random drug screens. Must attend substance abuse training. Maintain DCFS mandated reporter certificate or obtain certification within 30 days of hire. Maintain First Aid/CPR/AED certification or obtain certification within 30 days of hire.
Essential Functions of the Position
Park District Cornerstones
Follow all departmental safety rules that pertain to the duties performed and support all aspects of Park District's safety and risk management program.
Work cooperatively and collaboratively with residents, colleagues, the public, PDRMA and other agencies or organizations as delegated.
Recommends improvements and efficiencies to better accomplish individual and district goals in the best interests of the St. Charles Park District community.
Comply with park district policies and administrative procedures.
Responsibilities
Under the direction and supervision of the Superintendent of Recreation, Assistant Superintendents of Recreation and the Manager of Cruise Operations, the Riverboat Captain is responsible for the daily operations of the Riverboat cruises and maintenance including:
Maintains the ultimate command and safe operation of the vessels.
Inspect and assist with maintenance of all on-board equipment, machinery, engines, and safety equipment.
Recognize, investigate and report any unsafe conditions or damage to vessel.
Maintain with accuracy and timeliness: a daily vessel log, pre-launch checklist, incident/accident forms and other specialized reports.
Conduct routine and periodic maintenance of vessel.
Assist with pre-season and postseason maintenance.
Obtain daily weather briefings and execute safety decisions regarding cancellations, delayed launches and/or early-docking.
Assist deck crew with routine maintenance and cleaning.
Assist management in planning the day's itinerary, including passenger communications and safety training.
Assist in safe fueling of vessel and replenishing stores.
Ensure adherence to Coast Guard rules and regulation, and other federal and local rules and regulations.
Determine the position of the ship relative to other vessels and obstructions.
Provide information to guests about the Paddlewheel Riverboats.
Present provided historical and geographical script, as directed.
Participate in the execution of the Safety Program, including emergency drills.
Ensure that staff and guests adhere to all safety standards and procedures.
Ensure strict compliance to Emergency Response Plan.
Maintain a professional appearance, friendly attitude and approachable demeanor while performing duties and while on Park District premises.
Maintain and promote excellent customer service relations with patrons, staff and affiliates.
Attend and actively participate in training and staff meetings.
Marginal Functions of the Position
Perform other related duties and/or special projects as assigned.
Help respond to passengers and park patrons who request information about other Park District amenities, services and facilities.
Physical and Environmental Requirements
Position or Activity
Frequently
46-100% of the time
Occasionally
16-45% of the time
Rarely
0-15% of the time
Sitting
X
Walking
X
Climbing
X
Balancing
X
Stooping/Kneeling
X
Crouching
X
Crawling
X
Reaching
X
Handling/Feeling
X
Captain
Captain Job 25 miles from Deerfield
Salary Range $65,000 - $80,000/yr
City Cruises is seeking a Captain for our Marine operation in Chicago, IL
About You:
This person will be adaptable, dynamic, and embody City Cruises' RESPECT Service System.
About the Opportunity:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction.
Essential Duties & Responsibilities:
Cruise Execution
Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction
Gather pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction
Conduct pre-cruise meetings and communicate to crew all necessary information regarding the cruise (special needs, boarding procedures, etc.)
Ensure that staff and guests adhere to all safety standards and procedures
Participate in the execution of the Safety Program, including emergency drills
Participate in the proper maintenance of all ship's systems and boarding facilities including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations
Ensure strict compliance to Emergency Response Plan
Execute other projects as assigned by management
Operations Team Management
Recruit non-exempt operations staff (crew) when necessary to fill vacant positions
Deliver training to new crew
Schedule crew according to staffing matrix
Adhere to Company's performance management guidelines for all discipline and termination situations
Recommend to Marine Management the promotion of crew to full-time annual positions
Develop positive working relationships with city department heads and peers
Develop strong teamwork within the staff
Guest Service
Resolve guest problems in conjunction with the on-duty Restaurant Manager utilizing strong guest service skills and exercising effective communication skills in keeping with company objectives and guest retention
Oversee the implementation and execution of safety programs in accordance with Coast Guard regulations and established Company policies
Administration
Complete all shift records: checklist, logbook, payroll, and documentation of safety training
Ensure that incident reports are completed accurately and promptly
Participate in administration of payroll system including scheduling, checking, transmitting and processing
Execute collateral duties as assigned by Marine Management: uniforms, crew training, safety training, recruiting, scheduling crew and routine vessel maintenance
Schedule crew work periods to achieve maximum payroll efficiency
Attend all scheduled meetings
Assist in accounting assistance including invoice processing
Additional job duties as assigned.
Requirements & Qualifications:
High school diploma or equivalent required
Must currently possess 100 ton license with a satisfactory record
Minimum of five (5) years of marine experience-preferably to include two (2) years as a captain with an outstanding record
Detailed working knowledge of all ship's systems and their proper maintenance: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
Must be able to operate vessel in accordance with all Coast Guard rules and procedures
Vessel handling and navigation knowledge required
Able to communicate effectively in oral and written form
Able to effectively deal with internal and external guests some of whom will require high levels of patience tact and diplomacy
Ability to establish and maintain effective working relationships
Ability to analyze and solve problems
Demonstrated ability to manage multiple priorities/tasks
Proficient knowledge of Microsoft Office applications (especially Word & Excel)
Per DOT regulations, must submit to pre-employment and ongoing random drug and alcohol testing
Per USCG regulations, must be a US Citizen or Permanent Resident
About Us:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, the company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
#priority-acq
Food Captain
Captain Job 25 miles from Deerfield
ACCOUNTABILITIES
Food Category expert in store
Ensures all food operational execution in store are followed to maximize sales and reduce waste.
Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
Be the go-to person in store for employees with questions connected to food products and services
Plan and execute food sampling for employees and customers
Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
Follow up with and conduct refresher training activities for store employees as needed
Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
Food items are displayed using current Planogram provided by your Business Unit
Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
Monitor shrink while improving sales, to maximize foodservice profit
Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
Food safety practices and procedures
Conduct needs analysis and provide recommended actions based on BUQAS visits
Operate within budgeted expectations
EDUCATION
High school diploma or equivalate
Education/instructional, or equivalent retail training experience
Leading or supervisory experience desired
EXPERIENCE
Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
Experience in training, leadership, team building
Skills in collaboration, cooperation, communication and organization
Food Manager Certification, Approved certifications include ServSafe and NRFSP
Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
Customer service-oriented / excellent customer service skills
Consistently delivering within deadlines
Communicates effectively (written and oral) with customers, management, associates, and vendors
Hiring Range: $18.30 to $18.55
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Job Captain
Captain Job 25 miles from Deerfield
IA Interior Architects translates client goals, brand and culture into powerful environments built around people, processes, technologies and business drivers. Our clients in diverse markets worldwide require high-performance, visually compelling and sustainable environments to move their enterprise forward, support their culture, engage their staff, integrate technology and drive efficiencies. As architects, designers, workplace strategists and environmental specialists in the largest global architecture firm concentrating exclusively on interiors, we help clients articulate and align their business strategies and core values with the dynamic use of space.
Our team members are collaborative, creative, professional, expert and entrepreneurial. Joining our team requires skill, daring, leadership, teaming, humor and a love of interiors. We are presently searching for a Job Captain for our Chicago studio. The Job Captain, while working under general supervision of a Senior Job Captain and/or Architect or Project Manager, provides design support primarily in project administration, design development and contract documents. Specific responsibilities will include:
* Creates construction documents (CDs). Review CDs to ensure compliance with firm standards, mechanical, building systems, codes and ADA requirements. For smaller projects may oversee all CD production and review. Coordinates with senior technical staff and design staff to provide technical solutions for design dilemmas.
* Manages project through contract administration phase.
* Coordinates engineering consultant's work to ensure compliance with design solution and timely submission of documents.
* In unusual circumstances may be required to assist with support for field surveys.
* Manages contract administration budget for assigned projects. Ensures adherence to set budget and immediately informs Senior Job Captain, Senior Project Architect, Project Manager and / or client of any potential variances to the budget.
* May mentor the work of Junior and Intermediate Designers. Oversee tasks and provide feedback on work product.
* Conducts client interviews to determine technical requirements for the design.
Qualification:
* Graduate of architecture or design school. Equivalent experience may be substituted.
* 5+ years' work experience on corporate interior design projects.
Knowledge, Skills and Abilities:
* Extensive knowledge of design principles and standards.
* Intermediate documentation and field observational skills.
* Advanced interior architecture detailing skills.
* Working knowledge of CDs and procedures.
* Working knowledge of building systems, codes and ADA requirements.
* Working knowledge of space requirements.
* Working knowledge of contract administration and documentation.
* Intermediate MS Office Suite skills.
* Advanced Revit skills.
* Advanced Adobe Creative Suite skills.
* Advanced verbal and written communication skills.
* Enscape and Adobe Suite experience preferred.
* Intermediate presentation and graphic communication skills.
* Demonstrated ability to manage and lead junior staff through a combination of direct authority and subject matter expertise.
Tender Captain I
Captain Job 25 miles from Deerfield
JOB TITLE: TENDER CAPTAIN I
DEPARTMENT: Harbors
REPORTS TO: Marina Manager
Operates tender vessels providing prompt, courteous and safe passage of customers to and from their boats.
DUTIES AND RESPONSIBILITIES
Operates tender vessels following established Coast Guard regulations and Company guidelines.
Performs basic maintenance tasks of Tender Vessel: checking fluids, cleaning bilges, cleaning decks, replacing fuses and light bulbs.
Consults and notifies Manager regarding needed repair outside the scope of basic maintenance.
Keeps accurate record of tender occupancies as required and complies with all cash control procedures.
Answers radio calls in the event the Dispatcher is unavailable and other staff are not present.
May assist in maintaining cleanliness of Tender Office and Harbor.
May be required to perform other related duties as assigned.
QUALIFICATIONS
CERTIFICATIONS/LICENSES:
Must posses Coast Guard Tender Captain License
Must posses FCC Radio License
Must posses Transportation Worker Identification Card (TWIC)
4. CPR/First Aid certified
TRAINING AND EXPERIENCE:
Entry level experience.
EDUCATION:
High School Diploma or equivalent.
SKILLS AND ABILITIES
Responds promptly and courteously to customer requests for service. Ability to swim and work in adverse weather conditions. Ability to provide man-overboard rescues. Must be able to work in a team environment and support Company objectives enthusiastically. Observes safety and security procedures. Ability to work varied hours/days, including nights, weekends and holidays as required.
WAGE RATE PER APPENDIX B-3
6/16
Soccer Leagues Match Captain
Captain Job 30 miles from Deerfield
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? An individual that seeks to...
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Job Highlights:
Reports To: League Manager
Location: Naperville, IL
Compensation: $30 Hourly
Position Overview:
At TOCA, we are redefining the League Referee position. Our “Match Captains” are not only experts in the rules and regulations but are key to ensuring that the TOCA Leagues experience is a step above all others. Match Captains will deliver fun and engaging experiences while promoting a safe and welcoming playing environment. A successful Match Captain needs to be passionate about soccer, outgoing, an effective communicator, and energetic.
Responsibilities:
Guest & Player Experience
Uphold the culture and values of the TOCA brand
Promote a fun, engaging, and welcoming leagues experience
Display a consistent positive attitude & effort
Create an atmosphere of high energy and excitement
Communicate with players on upcoming events and other playing opportunities at TOCA
Hosting Games
Engaging with the players on the pitch
Explain rules and regulations as needed to ensure understanding
Ensure game rules and regulations are being followed
Administrative Functions
Track time of games
Track attendance of players
Track game and team statistics
Inspect Equipment
Ensure all equipment meets the specifications of the games being played
Conduct equipment checks for all players, league needs, and fields
TOCA Culture:
Champion and uphold our core values of excellence, integrity, innovation, and community to create a culture that resonates throughout the facility.
Work with leadership to create and maintain a unified culture as well as a high level of player engagement throughout the center.
Qualifications & Experience:
Minimum of high school soccer playing experience
Experience refereeing soccer matches or in a league setting is preferred
USSF licensing certifications is preferred
Benefits:
Competitive pay with opportunities to grow.
Opportunity to lead the players in a dynamic and innovative soccer facility.
Contribution to the growth and development of local soccer talent and community engagement.
Positive and supportive team culture that values continuous improvement and excellence.
Soccer Leagues Match Captain - Naperville, IL
Captain Job 30 miles from Deerfield
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? An individual that seeks to...
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Job Highlights:
Reports To: League Manager
Location: Naperville, IL
Compensation: $30 Hourly
Position Overview:
At TOCA, we are redefining the League Referee position. Our “Match Captains” are not only experts in the rules and regulations but are key to ensuring that the TOCA Leagues experience is a step above all others. Match Captains will deliver fun and engaging experiences while promoting a safe and welcoming playing environment. A successful Match Captain needs to be passionate about soccer, outgoing, an effective communicator, and energetic.
Responsibilities:
Guest & Player Experience
Uphold the culture and values of the TOCA brand
Promote a fun, engaging, and welcoming leagues experience
Display a consistent positive attitude & effort
Create an atmosphere of high energy and excitement
Communicate with players on upcoming events and other playing opportunities at TOCA
Hosting Games
Engaging with the players on the pitch
Explain rules and regulations as needed to ensure understanding
Ensure game rules and regulations are being followed
Administrative Functions
Track time of games
Track attendance of players
Track game and team statistics
Inspect Equipment
Ensure all equipment meets the specifications of the games being played
Conduct equipment checks for all players, league needs, and fields
TOCA Culture:
Champion and uphold our core values of excellence, integrity, innovation, and community to create a culture that resonates throughout the facility.
Work with leadership to create and maintain a unified culture as well as a high level of player engagement throughout the center.
Qualifications & Experience:
Minimum of high school soccer playing experience
Experience refereeing soccer matches or in a league setting is preferred
USSF licensing certifications is preferred
Benefits:
Competitive pay with opportunities to grow.
Opportunity to lead the players in a dynamic and innovative soccer facility.
Contribution to the growth and development of local soccer talent and community engagement.
Captain
Captain Job 25 miles from Deerfield
Join Shoreline Sightseeing as a Captain!
As a Captain with Shoreline Sightseeing, you will be responsible for the safe navigation and operation of our vessels, ensuring the security and well-being of both the crew and passengers. This role demands leadership, situational awareness, and an unwavering commitment to safety. You will be tasked with directing emergency procedures, leading drills, and maintaining a well-prepared, well-maintained vessel.
Key Responsibilities:
Ensure the safety and security of passengers and crew through proactive navigation and situational awareness
Enforce company policies to deliver a safe and enjoyable experience for guests and employees alike
Oversee a clean, well-maintained vessel and address any operational concerns promptly
Lead emergency drills and provide hands-on training for both new and veteran crew members
Monitor and report all incidents, including maritime casualties or security concerns, in a timely manner
Act as the Vessel Security Officer, ensuring compliance with USCG security regulations
Coordinate with maintenance personnel to complete any required repairs or adjustments to the vessel
Requirements:
Ability to stand for up to 1.5 hours at a time
Capable of lifting up to 50 lbs
Comfortable ascending/descending ladders and working in enclosed spaces
Willingness to work outdoors in extreme heat or cold conditions
Must be available during peak traffic periods, including weekends and holidays
Required Credentials:
Transportation Worker's Identification Credential (TWIC)
Merchant Mariner's Document (MMD)
US Coast Guard Medical Certificate
Marine Radio Operator's Permit (MROP)
CPR/First Aid certification
Catering Captain (Full Time)
Captain Job 25 miles from Deerfield
We are hiring immediately for a full time CATERING CAPTAIN position.
Note: online applications accepted only.
Schedule: Full time schedule. 5 days per week; morning or mid-shift. Hours and days may vary, including weekends and holidays; more details upon interview.
Requirement: 1 year of supervisory experience is required.
Perks: Uniform, reduced airport parking, and staff meal!!
*Internal Employee Referral Bonus Available
Pay Rate: $21.60 per hour
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1356783.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.
Job Summary
Summary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.
Essential Duties and Responsibilities:
Determines workload requirements from catering orders.
Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
Interacts with customers and resolves complaints in a service-oriented manner.
Demonstrates complete understanding of menu items.
Instructs staff on work expectations for catered functions.
Helps staff set up rooms to desired specifications.
Assembles and delivers food and supplies to scheduled locations.
Serves food and beverages to guests.
Returns food, beverages, serving equipment and utensils to catering facility.
Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
Maintains sanitation and orderliness of all equipment, supplies and utensils.
Ensures proper food preparation by following approved recipes and production standards.
Performs other duties as assigned.
Qualifications:
A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.
Req ID: 1356783
[[req_classification]]
Event Captain
Captain Job 4 miles from Deerfield
Job Details Chevy - Wheeling, IL $25.00 - $25.00 HourlyDescription
Job Title: Event Captain
Job Status: Part Time - Non-Exempt
Division: Chevy Chase Country Club
Primary Work Location: Chevy Chase Country Club
Reports To: Event Manager
Supervisory Responsibility: None
Position Summary
Assist the Event Manager and Food and Beverage Manager with the direction of all event staff to ensure the proper execution of food and beverage events in accordance with the guest specifications.
Essential Job Duties
Assist the Event Manager with the hiring, training, development and evaluation of team members
Direct and assist with the execution of all details of an event plan per guest requests.
Makes change orders, distributes banks and closes all cash registers for all shifts and events while ensuring proper cash handling procedures.
Ensure collection and proper recording of final payments and deposit drops in safe.
Assist in the closing and alarming of building.
Serves as “Manager on Duty” when required.
Communicate with kitchen regarding timing of food service
Communicate on a regular basis all pertinent information regarding event operations.
Maintain a clean and organized operation.
Comply with all state, local and agency laws/policies regarding the sale and disposition of alcoholic beverages.
Available to assist with “check-in's” prior to the date of an event in order to meet the host/bride & groom and to review the final details of the event.
Continuously check in with the host/bride & groom from the beginning to the end of the event to ensure a high level of satisfaction is being met.
Supports and exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and people.
Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.
Work as scheduled.
Assists wait staff in the set-up, organization and tear down of functions.
Performs other duties or special projects as assigned.
Qualifications
Position Requirements
High School diploma required. Two to three years of experience as a server, dining room manager, guest services, supervisory or other equivalent training providing the required knowledge, skills and abilities.
Skills and Abilities
Demonstrate consistent attendance and on-time arrival.
Must be able to read, write and speak in English.
CPR/AED certification or be able to earn within 60 days.
Must have T.I.P.S. certification or be able to earn within 60 days.
Must have Safe Food Handler Certification or able to obtain within 60 days.
Proficient in basic computer skills.
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to sit, stand, walk, bend, climb stairs, twist, talk and hear; use hands and fingers to handle, feel or operate objects, tool, or controls and reach with hands and arms.
Occasionally required to walk on uneven grounds.
Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
Specific vision abilities are required and include close vision and ability to adjust focus.
May occasionally lift and/or move up to 25 pounds.
Working Conditions
Most activities will be performed indoors.
Employee may be exposed to cleaning agents, toner chemicals, and insecticides.
Employee may be exposed to high levels of noise.
City Cruises Chicago- Maritime Captain
Captain Job 25 miles from Deerfield
Come work with US & Set Sail on a New Adventure! City Cruises is seeking a Captain for our Marine operation in Chicago, IL Salary Range $65,000- $80,000/yr About You: This person will be adaptable, dynamic, and embody City Cruises' RESPECT Service System.
About the Opportunity:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction.
Essential Duties & Responsibilities:
Cruise Execution
Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction
Gather pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction
Conduct pre-cruise meetings and communicate to crew all necessary information regarding the cruise (special needs, boarding procedures, etc.)
Ensure that staff and guests adhere to all safety standards and procedures
Participate in the execution of the Safety Program, including emergency drills
Participate in the proper maintenance of all ship's systems and boarding facilities including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations
Ensure strict compliance to Emergency Response Plan
Execute other projects as assigned by management
Operations Team Management
Recruit non-exempt operations staff (crew) when necessary to fill vacant positions
Deliver training to new crew
Schedule crew according to staffing matrix
Adhere to Company's performance management guidelines for all discipline and termination situations
Recommend to Marine Management the promotion of crew to full-time annual positions
Develop positive working relationships with city department heads and peers
Develop strong teamwork within the staff
Guest Service
Resolve guest problems in conjunction with the on-duty Restaurant Manager utilizing strong guest service skills and exercising effective communication skills in keeping with company objectives and guest retention
Oversee the implementation and execution of safety programs in accordance with Coast Guard regulations and established Company policies
Administration
Complete all shift records: checklist, logbook, payroll, and documentation of safety training
Ensure that incident reports are completed accurately and promptly
Participate in administration of payroll system including scheduling, checking, transmitting and processing
Execute collateral duties as assigned by Marine Management: uniforms, crew training, safety training, recruiting, scheduling crew and routine vessel maintenance
Schedule crew work periods to achieve maximum payroll efficiency
Attend all scheduled meetings
Assist in accounting assistance including invoice processing
Additional job duties as assigned.
Requirements & Qualifications:
High school diploma or equivalent required
Must currently possess 100 ton license with a satisfactory record
Minimum of five (5) years of marine experience-preferably to include two (2) years as a captain with an outstanding record
Detailed working knowledge of all ship's systems and their proper maintenance: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
Must be able to operate vessel in accordance with all Coast Guard rules and procedures
Vessel handling and navigation knowledge required
Able to communicate effectively in oral and written form
Able to effectively deal with internal and external guests some of whom will require high levels of patience tact and diplomacy
Ability to establish and maintain effective working relationships
Ability to analyze and solve problems
Demonstrated ability to manage multiple priorities/tasks
Proficient knowledge of Microsoft Office applications (especially Word & Excel)
Per DOT regulations, must submit to pre-employment and ongoing random drug and alcohol testing
Per USCG regulations, must be a US Citizen or Permanent Resident
About Us:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, the company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
#priority-acq
Captain, Strategic Operations Center
Captain Job 25 miles from Deerfield
Department
DSS Police: Support Services Bureau
About the Department
The University of Chicago Police Department (UCPD) is a full service, CALEA-accredited police department serving the University of Chicago and surrounding areas from 37th Street to 64th Street, and Cottage Grove Avenue to Lake Shore Drive. Members of the Department are committed to conducting their work in a respectful and dignified manner while providing a safe environment for those who live, learn, and work in our community.
Job Summary
Performs duties associated with direct management and supervision of daily actions within the Strategic Operations Center. The Captain of the Strategic Operations Center is responsible for ensuring that all Strategic Operations Center policies and procedures are consistently followed. Assists the Commander of the Strategic Operations Center in implementing the units plans consistent with UCPD vision and plan. Performs oversight of sections within the Strategic Operations Center. Responsible for assisting the Commander of the Strategic Operations Center with developing strategies to prevent crime, communicate public safety issues to appropriate resources, and maximize technology.
The Unit is a 24-hour, 7 day a week operation. Captains are assigned to a shift and will require flexibility for awareness and efficiency to ensure public safety for the campus and designated boundaries within the surrounding community. Performs effectively in any of the UCPD Captain roles as assigned by the UCPD Chief of Police.
Responsibilities
Provides direct management of activities associated with the emergency communications/dispatch section. Helps identify and deploy best practices for campus and medical center law enforcement. Assists the Commander of the Strategic Operations Center in creating and implementing effective crime prevention, suppression and investigative methods in partnership with the Field Services unit. Management includes activities within the UCPD jurisdiction including campus properties, non-campus properties and the University of Chicago Medicine facilities.
Contributes to establishing goals, objectives, and initiatives and provides assessment data to other members of the Command Staff based on an established measurement system.
Directs and approves performance evaluations for others in the unit. Meets regularly with the Commander of the Strategic Operations Center as well as other team leaders to promote team building, resolve issues, and exchange ideas for improvement. Contributes to setting goals and follows through with team leaders to ensure direction is appropriate to achieve desired results. Directs and initiates performance improvement plans and corrective action as needed.
Provides leadership to critical public safety events and contributes to planning for, managing emergencies, threats, events, and other situations which compromise peace and order within the UCPD jurisdiction.
Complies with the on-call system within the Center command staff and serves as the next level point of contact on a 24/7 basis.
Assists in formulating and implementing policies and procedures in compliance with The Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.
Possesses excellent written and oral communications skills to successfully develop and implement policies and procedures; directs and initiates performance improvement if necessary.
Available to work day or night shifts, must be available for on call assignments and available to work 8,10, or 12 hour assignments including weekends.
Analyzes crime statistics and trends through review of incident reports, statistical data and CompStat reports from UCPD and other law enforcement agencies as needed. Provides data to assist Field Services prevention and suppression strategies to eliminate or minimize the opportunity for crime trends to continue.
Reviews activity logs and notification correspondence of subordinate staff to ensure adequate supervision, and policy compliance.
Functions as a key member of the Strategic Operations Center and assists in making critical management decisions. Disseminates information regarding significant police related events or activities to Command Staff; prepares and reviews periodic activity reports for management. Willingly participates and provides input during management meetings to keep Command Staff leaderships informed of problems and concerns.
Maintains positive liaisons with all other University of Chicago departments, administrators, student groups, external community stakeholders and other law enforcement agencies. Position requires daily contact with members of the University and UC Medicine community to include students, parents, staff, faculty, physicians and visitors.
In the absence of the Deputy Chief of Support Services and the Commander of the Strategic Operations Center, the Captain of the Strategic Operations Center will serve as formal and informal liaison to local, state, and federal law enforcement agencies to exchange information, provides assistance, or request assistance as necessary. This includes fusion centers.
Relays significant police related events or activities to UCPD management and other campus stakeholders as directed.
Openly supports the mission and vision of the University of Chicago Police Department.
Assist in developing and managing plans for and the response to campus emergencies, threats, events, and demonstrations.
Develops and manages plans for and the response to campus emergencies, threats, events, and demonstrations.
Ensures that policies and procedures are implemented consistently throughout the department, including accurate reporting in compliance with local, state, and federal regulations and higher education guidelines.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
Certifications:
Driver's License - Multiple States, Law Enforcement Training and Standards Board Certification - State of Illinois
---
Preferred Qualifications
Experience:
Prior supervisory experience working in a campus law enforcement agency.
Campus law enforcement experience.
Certifications:
Good driving record.
Technical Skills or Knowledge:
Knowledge of disciplinary and grievance procedures of the University.
Use desktop computer (IBM compatible), pager, two-way radio, firearms, handcuffs and other law enforcement equipment, breathalyzer machine, radar equipment, fingerprint equipment, camera, copy machine, and telephone.
Evaluate job performance of employees through behavioral observation, reviews or work productivity measures.
Preferred Competencies
Demonstrated skill in dealing with bureaucratic protocol at all levels of the Department of Safety and Security and university organizations.
Commitment to serving the interest of the University community and the strategic goals of the Department of Safety and Security.
Absorb and interpret information given while maintaining perspective on the goals of the department.
Maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.
Lead by example.
Remain calm and objective throughout stressful and unpleasant situations.
Make timely, sound decisions and accept concomitant responsibility.
Communicate effectively and consistently with others using tact when necessary.
Develop the skills of staff and prepare personnel for increased responsibilities.
Knowledge of importance/priority in determining what should be communicated to supervisors.
Understand the mission, values, objectives and goals of the department and be able to incorporate them in the daily operations of the department.
Effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and/or arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc.
Establish and maintain effective working relationships with public and enforcement officials, general public, and members of the University community.
Work with people of various ages and backgrounds and with diverse constituencies, including students, parents, faculty, and staff in the University and the Medical Center.
Skill to build consensus and credibility across the campus.
Resolve conflicts and manage sensitive emergency situations appropriately, negotiate compromises between others.
Demonstrated self-restraint in challenging and/or difficult situations.
Demonstrate good moral character.
Mentally and physically react effectively, quickly, calmly, and rationally during times of conflicts and emergencies.
Initiate, implement and follow through on projects, programs or assignments with completed staff work.
Incorporate new information after one has arrived at a conclusion in a problem analysis process.
Working Conditions
Exposure to human blood, human blood components, and/or products made from human blood.
High stress environment.
On-call responsibilities.
Operate vehicles/drive motorized equipment.
Outdoor weather exposure.
Use of personal protective equipment.
Office environment.
On call and available to work nights/weekends/holidays as necessary.
Work in inclement weather or weather extremes.
Mental Demands:
Aware of safety hazards and take appropriate precautions.
Communicate in writing and orally.
Read and comprehend technical documents.
Condense complicated issues to simple summaries that can be understood by a variety of constituents.
Create and deliver presentations.
Develop and manage interpersonal relationships.
Exercise absolute discretion regarding confidential matters.
Follow written and/or verbal instructions.
Give directions.
Handle sensitive matters with tact and discretion.
Handle stressful situations.
Learn and develop skills.
Maintain a high level of alertness
Pay attention to detail.
Perform multiple tasks simultaneously.
Prioritize work and meet deadlines.
React effectively, quickly, calmly, and rationally during conflicts and emergencies.
Train or teach others.
Work effectively and collegially with little supervision or as member of a team.
Active listening skills.
Critical thinking skills.
Decision making skills.
Interpersonal skills.
Math skills.
Negotiation skills.
Organizational skills.
Planning skills.
Problem solving skills.
Quantitative and analytical skills.
Reasoning skills.
Time management skills.
Physical Effort:
Bend, crouch, or stoop.
Sit for 4 hours or more.
Use computers extensively for 4 hours or more.
Operate a vehicle safely.
Operate equipment necessary to perform job.
Run.
Stand for 4 hours or more.
Travel to various off-campus and on-campus locations.
Safely defend self/or others in hostile, combative situations.
Use standard work station and office equipment.
Application Documents
Resume/CV (required)
Cover Letter (preferred)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Police & Security
Role Impact
People Manager
Scheduled Weekly Hours
40
Drug Test Required
Yes
Health Screen Required
Yes
Motor Vehicle Record Inquiry Required
Yes
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$130,000.00 - $160,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call ************ or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: *********************************** Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
City Cruises Chicago- Maritime Captain
Captain Job 25 miles from Deerfield
Come work with US & Set Sail on a New Adventure! City Cruises is seeking a Captain for our Marine operation in Chicago, IL Salary Range $65,000- $80,000/yr About You: This person will be adaptable, dynamic, and embody City Cruises' RESPECT Service System.
About the Opportunity:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction.
Essential Duties & Responsibilities:
Cruise Execution
* Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction
* Gather pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction
* Conduct pre-cruise meetings and communicate to crew all necessary information regarding the cruise (special needs, boarding procedures, etc.)
* Ensure that staff and guests adhere to all safety standards and procedures
* Participate in the execution of the Safety Program, including emergency drills
* Participate in the proper maintenance of all ship's systems and boarding facilities including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
* Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations
* Ensure strict compliance to Emergency Response Plan
* Execute other projects as assigned by management
Operations Team Management
* Recruit non-exempt operations staff (crew) when necessary to fill vacant positions
* Deliver training to new crew
* Schedule crew according to staffing matrix
* Adhere to Company's performance management guidelines for all discipline and termination situations
* Recommend to Marine Management the promotion of crew to full-time annual positions
* Develop positive working relationships with city department heads and peers
* Develop strong teamwork within the staff
Guest Service
* Resolve guest problems in conjunction with the on-duty Restaurant Manager utilizing strong guest service skills and exercising effective communication skills in keeping with company objectives and guest retention
* Oversee the implementation and execution of safety programs in accordance with Coast Guard regulations and established Company policies
Administration
* Complete all shift records: checklist, logbook, payroll, and documentation of safety training
* Ensure that incident reports are completed accurately and promptly
* Participate in administration of payroll system including scheduling, checking, transmitting and processing
* Execute collateral duties as assigned by Marine Management: uniforms, crew training, safety training, recruiting, scheduling crew and routine vessel maintenance
* Schedule crew work periods to achieve maximum payroll efficiency
* Attend all scheduled meetings
* Assist in accounting assistance including invoice processing
* Additional job duties as assigned.
Requirements & Qualifications:
* High school diploma or equivalent required
* Must currently possess 100 ton license with a satisfactory record
* Minimum of five (5) years of marine experience-preferably to include two (2) years as a captain with an outstanding record
* Detailed working knowledge of all ship's systems and their proper maintenance: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
* Must be able to operate vessel in accordance with all Coast Guard rules and procedures
* Vessel handling and navigation knowledge required
* Able to communicate effectively in oral and written form
* Able to effectively deal with internal and external guests some of whom will require high levels of patience tact and diplomacy
* Ability to establish and maintain effective working relationships
* Ability to analyze and solve problems
* Demonstrated ability to manage multiple priorities/tasks
* Proficient knowledge of Microsoft Office applications (especially Word & Excel)
* Per DOT regulations, must submit to pre-employment and ongoing random drug and alcohol testing
* Per USCG regulations, must be a US Citizen or Permanent Resident
About Us:
City Cruises' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, the company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
#priority-acq
Part-Time Captain
Captain Job 25 miles from Deerfield
Essential Duties & Responsibilities
The Captain is the company's onboard manager and representative.
Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board.
Ensures that the vessel is properly manned in accordance with the vessel's COI and that accurate passenger
counts are conducted and recorded.
Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard,
Federal and State laws, including Company policies and procedures. Evaluate the capabilities and performance
of each crew member, and keep the Operations Manager informed.
Responsible to immediately report any accident, incident, or unusual occurrence, by the quickest available
means, to the appropriate manager. Captain must also ensure that the company's Accident/Incident/Unusual
Occurrence forms and/or USCG Form 2692 is filled out in an accurate, clear, concise, complete, and timely
manner.
Responsible for the appearance and cleanliness of the vessel.
Performing specified preventative maintenance, including but not limited to gangways, diesel, hydraulic,
pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation.
Ensures periodic engine room inspections are conducted while underway.
Document and report maintenance activities and deficiencies in the company's Wheel-House Software.
Must be conversant with the vessels Security Plan to ensure that security drills are conducted and recorded as
required by company policy and logged a timely manner.
Conduct Safety Drills as required by USCG regulations and as may be outlined by Company Policy.
Responsible for conducting daily job briefings at the beginning and end of the shift. The completion of the job
briefing must be acknowledged and logged in the vessel's logbook.
Responsible for the conduct of all crew to ensure that all company policies are being adhered to.
Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulation.
Ensure strict compliance to Emergency Response Plan.
Additional job duties as assigned.
Requirements & Qualifications:
Minimum 100-TON Master Inland or above License.
TWIC, First Aid/CPR.
Marine Radio Operator Permit.
Detail Oriented / situational awareness.
Strong Radar / Navigation skills.
Strong focus on safety and teamwork.
Must be able to effectively understand and convey written and verbal information to coworkers and guests.
Maintain uniform and personal grooming in compliance with appearance standards.
Will be required to be available for work nights, weekends and on all major holidays
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Seadog Part-Time Captain
Captain Job 25 miles from Deerfield
Pay Range $28.00-$40.00/hr City Experiences is seeking a PART-TIME Seadog Captain for our operation in Chicago, IL. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: The successful Captains greet all guests and ensure each guest is attended to in an appropriate manner ensuring consistently high levels of safety, quality, service, and guest satisfaction, while maintaining a high level of profitability.
Essential Duties & Responsibilities:
Cruise Execution:
* Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction
* Gather pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction
* Conduct pre-cruise meetings and communicate to crew all necessary information regarding the cruise (special needs, boarding procedures, etc.)
* Ensure that staff and guests adhere to all safety standards and procedures
* Participate in the execution of the Safety Program, including emergency drills
* Participate in the proper maintenance of all ship's systems and boarding facilities including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
* Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulations
* Ensure strict compliance to Emergency Response Plan
* Execute other projects as assigned by management
Operations Team Management:
* Recruit non-exempt operations staff (crew) when necessary to fill vacant positions
* Deliver training to new crew
* Schedule crew according to staffing matrix
* Adhere to Company's performance management guidelines for all discipline and termination situations
* Recommend to Marine Management the promotion of captains to full-time annual positions
* Develop positive working relationships with city department heads and peers
* Develop strong teamwork within the staff
* Oversee narration scripts and regularly audit docents and deckhands to ensure accurate and entertaining tours
Guest Service:
* Resolve guest problems in conjunction with the on-duty Sales Manager utilizing strong guest service skills and exercising effective communication skills in keeping with company objectives and guest retention
* Oversee the implementation and execution of safety programs in accordance with Coast Guard regulations and established Company policies
Administration:
* Complete all shift records: checklist, logbook, payroll, and documentation of safety training
* Ensure that incident reports are completed accurately and promptly
* Participate in administration of payroll system including scheduling, checking, transmitting and processing
* Execute collateral duties as assigned by Marine Management: uniforms, crew training, safety training, recruiting, scheduling crew and routine vessel maintenance
* Schedule crew work periods to achieve maximum payroll efficiency
* Attend all scheduled meetings
Other:
* Additional job duties as assigned
Requirements & Qualifications:
* High school diploma or equivalent required
* Must currently possess 100 ton license with a satisfactory record
* Minimum of five (5) years marine experience-preferably to include two (2) years as a captain with an outstanding record
* Detailed working knowledge of all ship's systems and their proper maintenance: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation
* Must be able to operate vessel in accordance with all Coast Guard rules and procedures
* Vessel handling and navigation knowledge required
* Able to communicate effectively in oral and written form
* Able to effectively deal with internal and external guests some of whom will require high levels of patience tact and diplomacy
* Ability to establish and maintain effective working relationships
* Ability to analyze and solve problems
* Demonstrated ability to manage multiple priorities/tasks
* Proficient knowledge of Microsoft Office applications (especially Word & Excel)
* Per DOT regulations, must submit to pre-employment and ongoing random drug and alcohol testing
* Per USCG regulations, must be a US Citizen or Permanent Resident
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Part-Time Captain
Captain Job 25 miles from Deerfield
Essential Duties & Responsibilities * The Captain is the company's onboard manager and representative. * Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board.
* Ensures that the vessel is properly manned in accordance with the vessel's COI and that accurate passenger
counts are conducted and recorded.
* Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard,
Federal and State laws, including Company policies and procedures. Evaluate the capabilities and performance
of each crew member, and keep the Operations Manager informed.
* Responsible to immediately report any accident, incident, or unusual occurrence, by the quickest available
means, to the appropriate manager. Captain must also ensure that the company's Accident/Incident/Unusual
Occurrence forms and/or USCG Form 2692 is filled out in an accurate, clear, concise, complete, and timely
manner.
* Responsible for the appearance and cleanliness of the vessel.
* Performing specified preventative maintenance, including but not limited to gangways, diesel, hydraulic,
pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation.
* Ensures periodic engine room inspections are conducted while underway.
* Document and report maintenance activities and deficiencies in the company's Wheel-House Software.
* Must be conversant with the vessels Security Plan to ensure that security drills are conducted and recorded as
required by company policy and logged a timely manner.
* Conduct Safety Drills as required by USCG regulations and as may be outlined by Company Policy.
* Responsible for conducting daily job briefings at the beginning and end of the shift. The completion of the job
briefing must be acknowledged and logged in the vessel's logbook.
* Responsible for the conduct of all crew to ensure that all company policies are being adhered to.
* Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulation.
* Ensure strict compliance to Emergency Response Plan.
* Additional job duties as assigned.
Requirements & Qualifications:
* Minimum 100-TON Master Inland or above License.
* TWIC, First Aid/CPR.
* Marine Radio Operator Permit.
* Detail Oriented / situational awareness.
* Strong Radar / Navigation skills.
* Strong focus on safety and teamwork.
* Must be able to effectively understand and convey written and verbal information to coworkers and guests.
* Maintain uniform and personal grooming in compliance with appearance standards.
* Will be required to be available for work nights, weekends and on all major holidays
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.