Captain Jobs in Alafaya, FL

Supervises a shift of Security Officers to provide protection and security of hospital assets and employees, patients and visitors. 6:00pm - 6:00am Full Time - weekend availability needed Responsibilities Essential Functions • Maintains confidentiality. • Must present a professional demeanor and be able to interface with and provide excellent customer service to a wide range of guests and corporate staff. • Interprets laws and policies and procedures and communicate interpretation verbally and in writing. • Required to manage emotional situations and customers under extreme stress. • Supervises training of new officers and on-going training for current officers. • Communicates proper information regarding patient or non-patient needs to peers, subordinates, and staff. • Performs periodic and semi-annual reviews of subordinates. • Will investigate incidents and complete reports. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training High school graduate or equivalent. Basic knowledge of Microsoft Word for report writing purposes. Licensure/Certification • Must obtain a State of Florida Class "D" Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire which must be renewed biannually before the license expires. • Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the certification expires. • Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital Security and Safety within 120 days of hire and maintained at all times during employment. Experience Two (2) years security experience, to include one (1) year supervisory or leadership experience. Education/Training High school graduate or equivalent. Basic knowledge of Microsoft Word for report writing purposes. Licensure/Certification • Must obtain a State of Florida Class "D" Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire which must be renewed biannually before the license expires. • Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the certification expires. • Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital Security and Safety within 120 days of hire and maintained at all times during employment. Experience Two (2) years security experience, to include one (1) year supervisory or leadership experience. Essential Functions • Maintains confidentiality. • Must present a professional demeanor and be able to interface with and provide excellent customer service to a wide range of guests and corporate staff. • Interprets laws and policies and procedures and communicate interpretation verbally and in writing. • Required to manage emotional situations and customers under extreme stress. • Supervises training of new officers and on-going training for current officers. • Communicates proper information regarding patient or non-patient needs to peers, subordinates, and staff. • Performs periodic and semi-annual reviews of subordinates. • Will investigate incidents and complete reports. • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Solairus Aviation is currently searching for a Full-Time Gulfstream G500 Captain to join a 3 Pilot operation at the KMCO airport. The ideal candidate will need to be a standout colleague while seeking excellence in every aspect of his/her performance. Join a hardworking team who strives to safely and expertly meet the travel needs of our clients while adhering to Solairus' unique culture of safety, service, and integrity. Essential Responsibilities/Duties Responsible for safe operation of the Gulfstream G500 aircraft. Responsible for conducting flights in a safe and prudent manner in accordance with, but not limited to the following items: Reviewing the maintenance status of the aircraft. The conduct of a proper pre-flight inspection in accordance with the approved Aircraft Flight Manual. A complete check of weather and facilities along the route to be flown and airports to be used, including alternate airports. Ensure the flight is conducted in accordance with the policies and procedures of Solairus Aviation and applicable Federal Aviation Regulations. Ensure the safety of all passengers, aircraft and crew. Accurate completion of all trip paperwork in accordance with current procedures. Qualifications Total time = 3000 hours PIC = 1500 hours MEL = 1500 hours MEL PIC = 500 hours Time in Turbo Jet = 500 hours Instrument = 250 hours Specific Qualifications/Certifications Type rated on Gulfstream G500 or comparable aircraft First class medical required. Must be able to work on an on-call basis Must be able to complete ICAO International procedures training annually Primary residence within a 2 hour drive from KMCO or willing to relocate. Additional Information Solairus collects salary range information based on market conditions from multiple industry sources. Solairus crewmembers are paid $50,000 to $500,000 based on geographic area, experience, equipment type/aircraft, job duties, training, and the assigned account.

Job Title: Quality Inspector (Marine Industry) Employment Type: Full-Time Classification: Non-Exempt Reports To: Plant Manager Why Regal? For over five decades, Regal Boats has been a beacon of excellence in the boating industry. As a family-owned and operated company since 1969, we take immense pride in our tradition of craftsmanship and quality. With a dedicated team of 800+ skilled members, we have continued to innovate and build stunning 20-50 foot boats that embody the essence of luxury and performance. What sets Regal Boats apart is our status as a privately owned company, allowing us to stay true to our values and focus on our team members. We believe in the power of nurturing our team, fostering a culture of growth, and offering advancement opportunities. At Regal Boats, your passion for boating and dedication will be rewarded with a fulfilling and dynamic career journey. Summary Regal Boats is seeking a motivated self-starter to join our team as a Quality Inspector. As a Quality Inspector at Regal Boats, you will play a vital role in ensuring that our marine products meet the highest standards of quality and safety. Your attention to detail, technical expertise, and passion for excellence will be instrumental in upholding our commitment to delivering top-notch vessels to our valued customers. Join us at Regal Boats as Quality Inspector, and contribute to our mission of delivering exceptional marine products that inspire unforgettable experiences for our customers. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct thorough inspections of boats and boat components during various stages of production to ensure adherence to quality standards and regulatory requirements. Utilize precision measuring instruments and testing equipment to verify dimensional accuracy and performance of marine products. Collaborate closely with the manufacturing team to identify and address quality issues promptly, implementing corrective actions to improve product quality. Monitor the quality control process, providing feedback to production teams, and recommending process improvements where necessary. Perform visual inspections and functional tests on finished boats, verifying proper installation and functionality of components. Audit and Train the Manufacturing team on all aspects of boat building utilizing our Work Instructions, Work standards, and Build document's. Maintain accurate records of inspections, test results, and quality-related data for documentation and reporting purposes. Work with the engineering and design teams to review technical drawings and specifications, ensuring they align with quality standards. Participate in continuous improvement initiatives, promoting a culture of quality excellence and fostering innovation. Assist in training and mentoring new quality inspectors, ensuring they are equipped to uphold Regal Boats' quality standards. Required Qualifications Proficiency in reading and interpreting technical drawings, specifications, and engineering documents. Detail-oriented mindset, capable of conducting meticulous inspections and tests on finished vessels and components. Ability to use precision measuring instruments and other testing equipment accurately. Strong analytical skills, with the capability to analyze data and trends to improve product quality. Physical ability to access all areas of the boats for inspection, including climbing, bending, and lifting. Preferred Qualifications Previous experience as a Quality Inspector within the marine industry or a related field. In-depth knowledge of marine manufacturing processes, materials, and safety regulations. In-depth knowledge of boat systems. Solid understanding of safety and compliance regulations in the marine industry. Familiarity with quality control tools and methodologies, such as Six Sigma or Lean Principles. Excellent problem-solving skills, with the ability to identify and address quality issues effectively. Strong communication and documentation abilities, ensuring clear reporting of inspection findings. High school diploma or equivalent; relevant certifications or technical training are advantageous. Work Environment Must be able to work in a non-climate controlled environment where ambient air temperature can exceed outside air temperature reaching over 100 degrees fahrenheit at times. You must be able to work in an environment where dust, fiberglass, and other manufacturing materials are present. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to bend at the waist and knees and stand for extended periods of time. The employee is frequently required to climb into and out of the boats using stairs. The employee must frequently be able to lift 50 pounds, work 10 hour days with most of the time being on your feet, and work overtime, whether planned or unplanned. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement Regal Marine Industries, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Regal Marine Industries, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. Regal Marine Industries, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Regal Marine Industries, Inc.'s employees to perform their job duties may result in discipline up to and including discharge. This job offer is contingent upon passing a mandatory pre-employment drug test and the receipt of background results that are in compliance with the current company policy.

HKS is seeking a Job Captain to join the Education team. Exercises independent judgment in evaluation, selection and use of standard techniques, and solves problems when encountered. Possesses and applies a broad knowledge of architectural principles, practices and procedures to complete assignments with originality and ingenuity. Anticipates job expectations and contributes to project and design solutions. Responsibilities: Modifies or creates implementation documents and complex drawings with limited guidance, applying architectural techniques and procedures requiring independent judgment May coordinate design group interaction both internally and externally, including assisting with consultant team work sessions Manages project work of the architectural team as appropriate Performs design computations and document preparation, including maintaining the information flow to the project team, to reflect the design intent in implementation documents and coordinating with consultants to confirm systems work Assists with review, modification and coordination of implementation documents prior to issue, including collaborating to validate that code and zoning requirements for assigned segment of project are met Assignments may include higher-level work for training/development purposes Executes deliverables according to scope of services and HKS standards, best practices, and quality expectations May attend client or consultant meetings Participates in team meetings to discuss project issues, technical issues and coordination with other disciplines Recognizes the financial aspect of a project and basic accounting principles involved in the project's and firm's profitability Responsible for the financial implications of overhead and chargeable time, including accountability to project plan and planned utilization rate Understands the importance of growing and maintaining client relationships and the basic concept of business development May assist in pursuit of new project opportunities either through relationship development or identifying additional work from existing clients Qualifications: Accredited professional degree in Architecture or related field Actively pursuing Architectural Registration Typically 4+ years of experience Sustainable design accreditation preferred Proficiency in architectural software such as Revit, AutoCAD, Navisworks and 3D modeling software (including Rhino and Grasshopper) preferred Experience with Photoshop, Illustrator, Sketchup and InDesign graphic software preferred Familiarity with computational design and parametric modeling preferred Familiarity with energy modeling preferred Proficiency in MS Office Suite preferred Knowledge of sustainability and integrated design guidelines Strong knowledge of architectural building systems Knowledge of QA/QC and specification process Knowledge of building codes and ability to research and apply/incorporate into technical documents Strong organizational skills and the ability to work on multiple projects at the same time Ability to communicate and present ideas in a clear, concise and professional manner both verbally and in writing #LI-KT1 If you currently work for HKS, please submit your application via the Internal Careers Portal. HKS is an EEO/AA Employer: M/F/Disabled/Veteran

Oversees the daily operation and is the first point of contact for Team Members, guests, and interdepartmental partners in the absence of a Supervisor. Monitors the operation to ensure guest and Team Member safety, positive guest interactions, and maintains daily labor budgets. Responsible for leading and coaching Team Members and responding to any Team Member or guest concerns. Accountable for training-related functions including scheduling new hire on-the-job training, re-certification, and compliance training MAJOR RESPONSIBILITIES: Assists management with the consistent execution of daily sales initiatives, guest service and operational standards within the Toll Plazas. Performs all operational duties related to daily opening and closing, reacts to the business by directing guest flow, responding to escalated guest situations and technical issues. Responsibilities also include, but not limited to inventory, issuing starting banks (if applicable), performing audits and completing end of day process, reconciles discrepancies and providing supporting documentation and/or reporting of cash handling discrepancies. Manages and maintains all facets of daily operation of the location and stays abreast of all product offerings and special events. Assigns tasks and monitors performance of Team Members to ensure policies and procedures of the department are followed. Ensures that all sales tools, supplies and workstations are in good working condition and properly stocked. Makes certain that Team Members are wardrobe compliant and that established safety practices and quality standards are maintained. Responsible for maintaining and inspecting show quality standards as set by the Company. Orders and maintains operating supplies, reviewing and/or edits Kronos to ensure that time is properly entered based on job code and functional area. In the absence of a Supervisor will approve daily scheduling request changes. Trains and coaches team members, explains performance and behavioral expectations, provides feedback and recognition. Develops programs to support sales initiative and the brand essence. Conducts shift meetings for team members each day and partners with Management to provide daily sales goals in support of the revenue plan. Reports behavior requiring discipline and documentation to the management team. Responsible for partnering with the OJT Instructor to oversee new hire training and is the first point of contact for new team members. Meets with team members to review their training progress, addresses concerns, documents training related issues, administers testing and signs off on the successful completion of training and testing. Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. Performs other duties as assigned. EDUCATION: High School degree or GED is required. EXPERIENCE: 1+ years of leadership, cash handling and prior sales experience; or equivalent combination of education and experience. CERTIFICATIONS, LICENSES, REGISTRATIONS: Valid Florida Driver's License preferred. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Catering Captain is responsible for overseeing and assisting with the serving of guests in the Suites, Premium Clubs, Hospitality Decks and other Private Function spaces. A Catering Captain must be personable and able to work in an ever- changing fast-paced environment. A Catering Captain is familiar with all food and beverage products available on the menu and can speak knowledgeably with the guests regarding the product. The Catering Captain will assist the management team with administrative work including monthly inventory as well as assist in the set-up of the Suites, Pantries, Premium Clubs and other catering areas prior to any Event. The Captain must exhibit Leadership skills to assist in the guidance of catering attendants throughout an Event. They must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $18 to $20, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until May 9, 2025. About the Venue The University of Central Florida (UCF) campus is a dynamic hub for athletics and entertainment, featuring multiple state-of-the-art venues that host a variety of sporting events, concerts, and community gatherings. The Addition Financial Arena is a premier indoor venue for basketball games and major concerts, while the FBC Mortgage Stadium is home to UCF Knights football, drawing large crowds for NCAA events. The UCF Soccer and Track Complex, Softball Stadium, and John Euliano Park (baseball) support collegiate-level competition, fostering a vibrant sports culture. With a commitment to innovation and fan engagement, UCF's multi-venue facilities offer diverse opportunities for students and the community to experience top-tier entertainment and athletics. Responsibilities * Responsible for overseeing and assisting in serving meals and beverages to guests. * Must demonstrate ability to read and comprehend Banquet Event Orders. * Supervises and Assists in setting up of Suites, Pantries, Premium Clubs, Hospitality Decks and other catering spaces prior to any Event. * Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the staff as well as the guests including, ingredients, portion sizes, pricing and preparation. * If assigned to the Suite levels during an Event, responsible for recording a guest's order on the POS System in the pantry, relaying the order to the kitchen, and timely delivery of the order to the guests in the suite. * Assist runners when needed to ensure food is brought where needed in a timely manner. * Follow time line and have food ready for service at designated times. * Report any equipment issues when found to the Catering Manager * Maintains sanitation, health and safety standards in work areas. * Responsible for assisting in cleaning up remaining food product and equipment after any Event * Responsible for evaluating designated Catering spaces after each Event for proper cleanliness and Inventory levels. * Assist with administrative duties including monthly inventory. * Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications * Ability to supervise the work of others. * Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. * Ability to speak, read and write in English. * Ability to work well in a team-oriented, fast-paced, event-driven environment. * Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

: Fly Alliance is a Part 135 and Part 145 industry leading private aviation group specializing in private jet charter, jet card memberships, aircraft sales, management, parts, and maintenance. Dedicated to providing unparalleled luxury, safety, and efficiency in air travel, the company has close to 30 aircraft, 6 offices across the country, and over 200 employees supporting a global operation. Three consecutive years as a top 20 U.S. operator, Fly Alliance continues to redefine the private aviation landscape. Role Objective: The International Dispatcher is responsible for coordinating and overseeing the safe, efficient, and timely operation of private jet charters worldwide. This role requires a deep understanding of international aviation regulations, flight planning, and customer service excellence. The dispatcher will act as a central communication hub, ensuring seamless coordination between clients, flight crews, maintenance teams, and external authorities. Essential Job Tasks: Flight Planning and Coordination Create and file comprehensive flight plans, considering weather, airspace restrictions, fuel requirements, and aircraft performance. Ensure compliance with international aviation regulations, customs, and immigration requirements. Coordinate with Air Traffic Control (ATC) and ground handling teams to secure necessary permits and clearances for global operations. Manage route optimization for cost-efficiency and operational safety. Request landing and overflight permits. Operational Management Monitor all aspects of flight operations in real-time, ensuring punctuality and addressing unforeseen disruptions. Maintain direct communication with flight crews, providing updates on weather, routing changes, and operational advisories. Collaborate with ground handling agents to arrange services such as fueling, catering, and passenger handling. Schedule and coordinate aircraft maintenance in collaboration with technical teams, ensuring operational readiness. Customer Service and Communication Serve as a primary point of contact for clients, delivering updates on itineraries and addressing specific needs or concerns. Provide professional and timely responses to last-minute changes, emergencies, or special requests. Foster strong relationships with internal and external stakeholders, including vendors, regulatory authorities, and corporate clients. Compliance and Documentation Ensure all flights comply with international and local regulations, including FAA, EASA, and regional authorities. Maintain detailed and accurate records of flight operations, permits, and client preferences. Stay informed about geopolitical developments, travel advisories, and international restrictions that may impact operations. Direct Reports: Flight Operations Coordinator Work Authorization: Must be authorized to work in the United States of America. Work Environment: Work is generally performed within an office environment at the company office in Ocoee, Florida with standard office equipment available, as well as at outside at customer events Work will also need to be performed from a remote location, as the demands of this role require work after standard office hours. Flexible work hours, including nights, weekends, and holidays, to support global operations. Ability to work in a high-stress environment with rapid decision-making requirements. Remote or on-site opportunities, depending on company policy and location. Physical Demands: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Constantly operate a telephone requiring oral and auditory capacity enabling interpersonal communication. The person in this position frequently communicates with customers and must be able to exchange accurate information in these situations. Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently. Ability to move from department and buildings to interact with others. Travel: No travel will be required. Required Education/Experience: Education: Bachelor's degree in Aviation Management, or a related field (preferred). Experience Minimum of 2-3 years of experience in flight dispatch or operations within the aviation industry, with an emphasis on international operations. Familiarity with private jet charter operations is highly preferred. Certifications FAA Aircraft Dispatcher Certificate is required. Compensation/Benefits: Competitive pay based on experience Medical including Health, Dental and Vision Short-Term and Long-Term Disability Insurance 401(k) and 401(k) matching Paid Holiday Paid Time Off Profit Share Program Salary Description $80k-$100k

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary As the At Your Service Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , problem-solving, and building brand loyalty. You will drive results through promotional and Omni selling initiatives, such as By Online Pickup in Store and Curbside services. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Sales and Customer Experience Manager. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding Ensure high-level of customer service through problem-solving and customer-focused resolutions, such as converting a return into an exchange Enhance the in-store customer experience by promoting our Macy's mobile app Meet with People Leaders throughout the day to plan and monitor total store activities Lead colleagues in the execution and completion of assigned tasks Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing the alarm system and settling the registers Lead and participate in the upkeep of the At Your Service area, processing customer orders, and maintaining back of house areas to our standards for By Online Pickup in Store and Curbside services. Keep current on updates to services, promotions and policies Educate colleagues on point of sale technology, radio frequency equipment, and applications used to assist in fulfillment of customer orders. Perform all applicable sales and/or support duties in addition to above Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who you are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Physical requirements you will perform Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 30 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00

What You'll Do: The banquet is a complex function requiring someone to coordinate and supervise multiple teams of associates in order for the event to be a success. As the Banquet Captain, you will ensure ground level operations for any event run smoothly. Here are just a few of the tasks you'll be completing regularly: · Coordinate with banquet staff set-ups, changes and time schedules for all functions Check room set-up to see that Banquet Event Order directions are completely followed. Ensure that all public areas are neat and clean. Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function. Inspect banquet areas at the end of the function to ensure all equipment is returned to its proper area and all areas are clean. Where You've Been: We're looking for someone with at least a high school diploma and at least one year working in F & B. Most importantly, you're someone who can remain calm under pressure all while communicating and coordinating associates in a positive and professional manner. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and working on slippery floors. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Banquet Captain oversees banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Day-to-Day: * Responsible for executing private and club events. * Hold pre-function meetings with servers to ensure smooth, efficient service. Will assign server stations and coordinate the timing of courses with the kitchen personnel. * Assures proper inventory of all banquet service equipment and supplies to meet required needs. * Regularly inspects all house service areas and equipment to guarantee standards for the department are met. * Acts as Lead Waiter at special, private functions as needed. * Assumes Opening or Closing Manager responsibilities when assigned. * Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas. About You: * Must be able to work at a rapid pace while maintaining attention to detail. * Must be able to multi-task. * Must have good communication and promotional skills. * Must have teaching and motivational skills. * 3 - 5 years experience in the food & beverage industry. * 1 - 3 years supervisory experience. * High School Diploma, or equivalent. * Food Handlers Certificate, FSP certified, ASAP certified. * High school diploma or equivalent. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

What You'll Do: The banquet is a complex function requiring someone to coordinate and supervise multiple teams of associates in order for the event to be a success. As the Banquet Captain, you will ensure ground level operations for any event run smoothly. Here are just a few of the tasks you'll be completing regularly: * Coordinate with banquet staff set-ups, changes and time schedules for all functions * Check room set-up to see that Banquet Event Order directions are completely followed. Ensure that all public areas are neat and clean. * Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function. * Inspect banquet areas at the end of the function to ensure all equipment is returned to its proper area and all areas are clean. Where You've Been: We're looking for someone with at least a high school diploma and at least one year working in F & B. Most importantly, you're someone who can remain calm under pressure all while communicating and coordinating associates in a positive and professional manner. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and working on slippery floors. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Banquet Captain oversees banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Day-to-Day: Responsible for executing private and club events. Hold pre-function meetings with servers to ensure smooth, efficient service. Will assign server stations and coordinate the timing of courses with the kitchen personnel. Assures proper inventory of all banquet service equipment and supplies to meet required needs. Regularly inspects all house service areas and equipment to guarantee standards for the department are met. Acts as Lead Waiter at special, private functions as needed. Assumes Opening or Closing Manager responsibilities when assigned. Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas. About You: Must be able to work at a rapid pace while maintaining attention to detail. Must be able to multi-task. Must have good communication and promotional skills. Must have teaching and motivational skills. 3 - 5 years experience in the food & beverage industry. 1 - 3 years supervisory experience. High School Diploma, or equivalent. Food Handlers Certificate, FSP certified, ASAP certified. High school diploma or equivalent. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Fire Captain | $8,000 Signing Bonus Salary Range: $60,071 - $65,023. Employee Benefits: Pension and 457(b) Retirement Plans, Tuition Reimbursement, Referral Bonus, Wellness Benefits Suite, Paid Holiday, Vacation, & Sick Leaves GENERAL DESCRIPTION: Supervisory and administrative work in supervising the fire suppression, prevention, and rescue activities of the fire station under the direction of the Fire Chief. Supervises personnel involved in fire suppression, inspection, and prevention activities of a station. The incumbent is responsible for personnel, operations, and equipment and facilities maintenance. Accountable to and works under the direction of the Fire Chief. ESSENTIAL JOB FUNCTIONS: Develops training schedules for the career and reserve firefighters. Records and regulates departmental and individual training hours. Addresses civic clubs and other groups regarding the activities and programs of the fire department. Serves as commanding officer of the departmental shift with the responsibility of assignments, maintaining discipline, and morale of the on-duty personnel. Responds to fire alarms and other emergencies. Directs firefighters and rescue operations utilizing the Incident Command System/Incident Management System (ICS/IMS) until relieved by a superior officer. Performs inspections of fire station, equipment, apparatus, records and personnel. Maintains department procedures, rules and regulations of policies. Supervises the preparation and maintenance of shift records, prepares reports and handles other administrative details. Recommends appropriate disciplinary action Supervises clean up operations. Attends advanced fire/rescue and administration classes. Administers first aid to injured persons. Performs other related duties as directed or required by the Fire Chief. MINIMUM QUALIFICATIONS KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the principles and practices of modern fire department administration. Knowledge of the principles, practices, procedures, equipment and apparatus used in modern fire fighting and in the protection of life and property from fire. Knowledge of the policies and rules of the City and the department. Ability to express ideas clearly and concisely, orally and in writing to groups and individuals. Ability to establish and maintain effective working relationships with civic and official groups and the general public, as well as to command and hold the respect and discipline of subordinates. EDUCATION AND EXPERIENCE: High school graduation or possession of equivalency diploma and 5 years experience in fire prevention. (A comparable amount of education, training or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION OR REGISTRATION: State of Florida Certified Fire Fighter State of Florida Certified Emergency Medical Technician State of Florida Certified Fire Officer I Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Ability to communicate orally and in writing Ability to lift heavy objects. ENVIRONMENTAL CONDITIONS: Works in outdoor environment. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.)

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Shores Resort and Spa can mean for you! The Shores Resort and Spa boasts 212 guest rooms, and 20,000 sq ft of event space. Overview We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the F&B Managers this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up, food and beverage service, enhance guest satisfaction and maximize revenues. If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: * Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. * Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. * Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. * Responsibilities also include cleaning of back hall and organizing of storerooms. * Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. * Assists as needed with event room setup according to meal period and table needs * Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked * Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen * Cleans and sanitizes tables and/or counters & seats after guests are finished * Explains how various menu items are prepared, cooking methods and ingredients * Takes into consideration any special request and dietary issues made by the guest * Provides general property information Offers warm and sincere welcome/farewell for all guests * Interacts with staff in a professional manner, assisting other departments with necessary information * Ensures final quality check on food and beverage items prior to serving guests * Monitors assigned tables for customer satisfaction, quality, and additional service * Addresses any guest issue promptly and with high concern * Aids other events and restaurant staff as needed * Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 3 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they're from, why they're here, and what they love (and don't) about their experiences with us. The main role is to monitor processes to intercept, qualify, and survey guests to ensure protocols are followed, quotas are achieved, and data quality is robust. You will also complete behavioral observations of Interview Specialists 1 and 2, brief teams on upcoming shift objectives, and prepare and manage study materials. You will also intercept, qualify, and administer structured surveys with guests, conduct periodic observations, and occasionally solicit more open-ended feedback from guests. MAJOR RESPONSIBILITIES: + Monitor surveys for data quality and to track and achieve daily quotas. + Prepares and manages study materials, brief teams on shift project schedules and study parameters, and conduct post-shift debriefs. + Motivate, coach, develop, and complete behavioral observations of Interview Specialist 1/2 field intercepts using a standardized rubric. + Assist with training as needed. + Intercept, recruit, qualify, and complete surveys with guests in a high paced environment at park entrance and exit to obtain information regarding origin and overall park experience, while meeting daily quotas and following specified protocols and guidelines. Includes set up and breakdown of materials. + Intercept, recruit, and qualify guests in a high paced environment to complete self-administered surveys, including but not limited to QR code surveys on various topics, while meeting daily quota and following specified protocols and guidelines. Includes set up and breakdown of materials. + Conduct brief, semi-structured interviews with guest to collect close and open-ended data on specified topics. + Quickly and faithfully record/type open-ended responses into an iPad and consistently and accurately code responses. + Conduct fixed counts and limited naturalistic observations of guest behaviors, interactions, or other observable phenomena. + Recruit for focus groups, interviews, and usability studies as needed. Includes set up and breakdown. + Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. + Perform other duties, as assigned. QUALIFICATIONS: + In order to fill this role, you must be able to multi-task, have strong organizational and documentation skills, as well as leadership experience. + Your attention to detail and commitment to follow strict protocols and guidelines are key to success in this role, but so is a positive and motivating attitude. + You must consistently show interpersonal tact, discretion, and sensitivity - as well as be able to personally handle rejection and encourage team members who experience rejection during intercept. + The IS3 must be able to determine whether guests meet eligibility criteria, use an iPad, maintain logs and documentation materials, manage multiple tasks simultaneously, motivate others, and speak, type, and read in English. EDUCATION: + High school degree or GED is required. + Degree-seeking or college degree preferred. EXPERIENCE: + 2+ years' with a minimum of one year of survey interviewing experience, intercepting, and/or recruiting required, as well a minimum of one year leading a team; + or equivalent combination of education and experience. + In addition, applicants should be able to demonstrate the following: + Demonstrated ability to strictly adhere to protocols and guidelines. + Demonstrated ability to lead teams of up to 12 people. + Demonstrated ability to observe and document behaviors of a team. + Demonstrated ability to manage stressful and unexpected situations while delivering results. + Solution-based orientation and ability to critically analyze and resolve issues in real time. + Demonstrated experience conducting structured surveys, recruiting participants, screening subjects or other relevant research activities. + Strong interpersonal communication skills; experience approaching and engaging strangers a plus. + Ability to accurately, consistently record data according to rules and timelines. + Excellent listening skills and the ability to retain information as people speak. + Organizational and time management skills. + Integrity, honesty, and a commitment to the quality, reliability, and confidentiality of data. + An openness to improve, learn from constructive feedback, and work as a team. + Flexibility to shift between tasks, manage multiple tasks. + Ability to accurately and legibly document information. + Comfort using technology including conducting surveys on tablets, laptops, smart phones, and iPads. + Proficiency using Microsoft Suite (Word, Excel, and Outlook). + Proficiency reading, typing, speaking, and understanding English. + Ability to walk or stand for extended periods of time as well as adjust to surrounding environment including all encountered outdoor weather conditions. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

Oversees the daily operation and is a point of contact for team members, Guests, Mears drivers, and interdepartmental partners. Monitors the operation to ensure a safe and efficient Guest and Team Member experience with an emphasis on safety. Responsible for responding to any Team Member or Guest concerns and providing timely follow-up as necessary. MAJOR RESPONSIBILITIES: Performs all operational duties related to the daily opening, operation, and closing of Resort Bus operation. Completes opening and closing Procedures for operational readiness, inspects the work environment including: equipment, busses, queue lines, roadways, for cleanliness and operational safety. Manages the flow of Guests throughout Resort Bus locations. Responsible for the consistent execution of guest service, operational standards, and motivating Team Members to safely deliver an efficient Resort Bus operation. Regularly trains and coaches performance of Team Members and Mears drivers, conducts daily shift meetings, and documents performance utilizing the Lead Observation Report and other tools. Aids in the dissemination of general company and venue or area specific forms of communication. Ensures daily staffing levels and rotations are adjusted according to line schedules. Proactively adjusts manned positions based on guest flow and business needs. Orders and maintains operating supplies. Reviews and/or edits scheduling software to ensure that time is properly entered based on job code and functional area. Assist with Scheduling and running/ managing labor including overtime reports. Performs additional administrative tasks as required. Understands and actively participates in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities. Performs other duties as assigned. EDUCATION: High school degree or GED required. CERTIFICATIONS, LICENSES, REGISTRATIONS: Valid Florida Driver's License required. EXPERIENCE: 1 to 3 years of team leadership experience preferred; or equivalent combination of education and experience. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Catering Captain is responsible for overseeing and assisting with the serving of guests in the Suites, Premium Clubs, Hospitality Decks and other Private Function spaces. A Catering Captain must be personable and able to work in an ever- changing fast-paced environment. A Catering Captain is familiar with all food and beverage products available on the menu and can speak knowledgeably with the guests regarding the product. The Catering Captain will assist the management team with administrative work including monthly inventory as well as assist in the set-up of the Suites, Pantries, Premium Clubs and other catering areas prior to any Event. The Captain must exhibit Leadership skills to assist in the guidance of catering attendants throughout an Event. They must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $18 to $20, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until May 9, 2025. Responsibilities Responsible for overseeing and assisting in serving meals and beverages to guests. Must demonstrate ability to read and comprehend Banquet Event Orders. Supervises and Assists in setting up of Suites, Pantries, Premium Clubs, Hospitality Decks and other catering spaces prior to any Event. Responsible for full knowledge of the food and beverage menu and sharing the knowledge with the staff as well as the guests including, ingredients, portion sizes, pricing and preparation. If assigned to the Suite levels during an Event, responsible for recording a guest's order on the POS System in the pantry, relaying the order to the kitchen, and timely delivery of the order to the guests in the suite. Assist runners when needed to ensure food is brought where needed in a timely manner. Follow time line and have food ready for service at designated times. Report any equipment issues when found to the Catering Manager Maintains sanitation, health and safety standards in work areas. Responsible for assisting in cleaning up remaining food product and equipment after any Event Responsible for evaluating designated Catering spaces after each Event for proper cleanliness and Inventory levels. Assist with administrative duties including monthly inventory. Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Banquet Captain oversees banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Day-to-Day: Responsible for executing private and club events. Hold pre-function meetings with servers to ensure smooth, efficient service. Will assign server stations and coordinate the timing of courses with the kitchen personnel. Assures proper inventory of all banquet service equipment and supplies to meet required needs. Regularly inspects all house service areas and equipment to guarantee standards for the department are met. Acts as Lead Waiter at special, private functions as needed. Assumes Opening or Closing Manager responsibilities when assigned. Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas. About You: Must be able to work at a rapid pace while maintaining attention to detail. Must be able to multi-task. Must have good communication and promotional skills. Must have teaching and motivational skills. 3 - 5 years experience in the food & beverage industry. 1 - 3 years supervisory experience. High School Diploma, or equivalent. Food Handlers Certificate, FSP certified, ASAP certified. High school diploma or equivalent. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 3 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they're from, why they're here, and what they love (and don't) about their experiences with us. The main role is to monitor processes to intercept, qualify, and survey guests to ensure protocols are followed, quotas are achieved, and data quality is robust. You will also complete behavioral observations of Interview Specialists 1 and 2, brief teams on upcoming shift objectives, and prepare and manage study materials. You will also intercept, qualify, and administer structured surveys with guests, conduct periodic observations, and occasionally solicit more open-ended feedback from guests. MAJOR RESPONSIBILITIES: * Monitor surveys for data quality and to track and achieve daily quotas. * Prepares and manages study materials, brief teams on shift project schedules and study parameters, and conduct post-shift debriefs. * Motivate, coach, develop, and complete behavioral observations of Interview Specialist 1/2 field intercepts using a standardized rubric. * Assist with training as needed. * Intercept, recruit, qualify, and complete surveys with guests in a high paced environment at park entrance and exit to obtain information regarding origin and overall park experience, while meeting daily quotas and following specified protocols and guidelines. Includes set up and breakdown of materials. * Intercept, recruit, and qualify guests in a high paced environment to complete self-administered surveys, including but not limited to QR code surveys on various topics, while meeting daily quota and following specified protocols and guidelines. Includes set up and breakdown of materials. * Conduct brief, semi-structured interviews with guest to collect close and open-ended data on specified topics. * Quickly and faithfully record/type open-ended responses into an iPad and consistently and accurately code responses. * Conduct fixed counts and limited naturalistic observations of guest behaviors, interactions, or other observable phenomena. * Recruit for focus groups, interviews, and usability studies as needed. Includes set up and breakdown. * Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. * Perform other duties, as assigned. QUALIFICATIONS: * In order to fill this role, you must be able to multi-task, have strong organizational and documentation skills, as well as leadership experience. * Your attention to detail and commitment to follow strict protocols and guidelines are key to success in this role, but so is a positive and motivating attitude. * You must consistently show interpersonal tact, discretion, and sensitivity - as well as be able to personally handle rejection and encourage team members who experience rejection during intercept. * The IS3 must be able to determine whether guests meet eligibility criteria, use an iPad, maintain logs and documentation materials, manage multiple tasks simultaneously, motivate others, and speak, type, and read in English. EDUCATION: * High school degree or GED is required. * Degree-seeking or college degree preferred. EXPERIENCE: * 2+ years' with a minimum of one year of survey interviewing experience, intercepting, and/or recruiting required, as well a minimum of one year leading a team; * or equivalent combination of education and experience. * In addition, applicants should be able to demonstrate the following: * Demonstrated ability to strictly adhere to protocols and guidelines. * Demonstrated ability to lead teams of up to 12 people. * Demonstrated ability to observe and document behaviors of a team. * Demonstrated ability to manage stressful and unexpected situations while delivering results. * Solution-based orientation and ability to critically analyze and resolve issues in real time. * Demonstrated experience conducting structured surveys, recruiting participants, screening subjects or other relevant research activities. * Strong interpersonal communication skills; experience approaching and engaging strangers a plus. * Ability to accurately, consistently record data according to rules and timelines. * Excellent listening skills and the ability to retain information as people speak. * Organizational and time management skills. * Integrity, honesty, and a commitment to the quality, reliability, and confidentiality of data. * An openness to improve, learn from constructive feedback, and work as a team. * Flexibility to shift between tasks, manage multiple tasks. * Ability to accurately and legibly document information. * Comfort using technology including conducting surveys on tablets, laptops, smart phones, and iPads. * Proficiency using Microsoft Suite (Word, Excel, and Outlook). * Proficiency reading, typing, speaking, and understanding English. * Ability to walk or stand for extended periods of time as well as adjust to surrounding environment including all encountered outdoor weather conditions. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE