How To Become A Caller: What It Is and Career Path

What is a caller and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a caller. For example, did you know that they make an average of $22.98 an hour? That's $47,798 a year! Between 2018 and 2028, the career is expected to grow 11% and produce 11,800 job opportunities across the U.S.

ScoreCallerUS Average

Salary

3.7

Avg. Salary $47,798

Avg. Salary $59,228

Stability Level

7.2

Growth Rate 11%

Growth Rate 0.3%

Diversity

6.9

Race

American Indian and Alaska Native 0.60%

Asian 6.16%

Black or African American 13.25%

Hispanic or Latino 19.42%

Unknown 5.75%

White 54.81%

Gender

female 64.14%

male 35.86%

Age - 37

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 37

Stress Level

7.2

Stress level is high

7.1 - high

Complexity Level

6.9

Complexity Level is challenging

7 - challenging

Work Life Balance

6.1

Work Life balance is fair

6.4 - fair

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Key steps to become a caller

Explore caller education requirements

Most common caller degrees

Bachelor's

59.8 %

High School Diploma

19.8 %

Associate

10.8 %

Start to develop specific caller skills

Skills	Percentages
Outbound Calls	27.50%
Customer Service	22.73%
Cold Calls	9.16%
Fundraise	7.32%
Financial Support	4.93%

Complete relevant caller training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New callers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a caller based on U.S. Bureau of Labor Statistics data and data from real caller resumes.

Research caller duties and responsibilities

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.

Prepare your caller resume

When your background is strong enough, you can start writing your caller resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a caller resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Caller Resume templates

Build a professional Caller resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Caller resume.