Call Center Representative Jobs in Gloucester, NJ

You will interact with potential IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, and occasionally response to account & billing inquiries, and general technical support. Responsibilities: Resolve customer issues via phone, email and chat during scheduled shift Assist existing and potential customers with support based and product purchase questions; recommend to the Customer a proper product and/or service based on their needs using a strategic and ethical sales approach Put forth tactical and strategic efforts to retain customer partnerships by offering discounts/credits where applicable; Assist customers with cancellation requests where retention is not possible Demonstrate strong foundational customer service skills, as well as account management and billing proficiency, general technical skills and a refined ability to patiently resolve customer issues Required Qualifications: 1-2 years of experience in a customer service or retail environment with exposure to or responsibility for sales. Proven strong verbal and written communication skills Ability to effectively manage multi-channel workflow including customer calls, chats and emails regarding product sales, as well as account, billing, and service issues Ability to efficiently process and document call information in CRM application Possess basic computer and internet skills Ability to regularly report to work on time as scheduled Ability to manage competing priorities in terms of their importance Willingness to learn new products, understand new approaches, and adapt to new technologies Ability to work as an individual contributor within a team environment Preferred Qualifications: Skills in shared hosting environments Knowledge of DNS protocols Physical Requirements and Working Conditions: The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis The ability to use a computer and telephone for extended periods of time to communicate, create, and access information. The ability to regularly sit or stand for extended periods of time Disclaimer This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company. Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.

Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service. This position will assist our Blue Bell and Doylestown branch locations. Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 1-3 years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Valid Drivers License Responsible for providing coverage to any of the retail branch locations when needed Ability to adapt to each branch locations policies, procedures and day to day needs Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Bank locations as assigned. Meridian is An Equal Opportunity Employer

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open orders to advise key stakeholders of possible lead time challenges Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Receives and responds to customer complaints and processes appropriate corrective actions Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory Prepares and reviews required business reports Supports continuous improvement initiatives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience preferred Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Box Office & Call Center Specialist Part-Time, 24 hours per week ($18.35 hour) Schedule: Saturday, Sunday Required & Thursday or Friday Required Primary Function: As the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy. Education/Training/Experience: High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience. One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events. Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests. Completion of Barnes Foundation Associate training coursework. Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events Demonstrate strong attention to detail. Highly organized. Demonstrated customer service/relations experience with a true passion for working with the public. Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry. Flexible schedule with the ability to work weekends, some evenings and holidays, as needed. Ability to operate a digital point of sale system with accuracy and reliability. Proficiency in digital tools including Microsoft products and modern communication tools. Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting. Knowledge or interest in history, fine art and/or language skills beyond English are a plus. Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills. Physical Demand Analysis: Physical Requirements: Must be able to stand and walk during 8-hour shifts with minimal rest breaks. Ability to occasionally lift up to 25 lbs. Visual Requirements: Pay attention to detail. Extensive computer use. Hearing Requirements: Acutely listen and communicate to guests. Extensive phone use. Verbal Requirements: Must be able to engage guests in conversational English; bilingual or multilingual skills a plus. Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus. Job Specific Competencies: Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility. Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive. Handles challenging situations with the public quickly and effectively, with skill and professionalism. Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement. Actively up-sells additional offers such as membership, seminars, lectures, and parking. Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings. Disseminates information regarding various education and membership events. Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information. Provides timely response to guest requests for information received by mail, phone, and email. Follow-up on customer calls and emails. Creates Customer Service Issue records for all compliments, complaints or comments. Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately. Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices. Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers. Works with various technology platforms to sell tickets and communicate effectively. Accurately enters data and processes payments. Adheres to foundation policies, including those regarding attendance, punctuality and dress code. Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions. Assists in preparation of mailings and other communications with customers. Performs other duties as assigned. Organization-Wide Competencies: Effective Resource Use: Develops strategies and makes decisions that use time and resources wisely, manages resources effectively. Customer Focus: Demonstrates desire to help or serve others; identifies, anticipates and addresses internal and external needs; does what is necessary to ensure satisfaction. Problem-solving: Identifies problems and/or challenges. Weighs pros and cons of all possible solutions. Involves others in developing creative solutions to problems. Makes innovative use of computers and other information technology to contribute to problem solving. Produces practical solutions after carefully considering risks and alternatives. Willingly incorporates new and different information as it becomes available. Relationship building: Effectively builds and maintains harmonious, professional, respectful, and productive relationships within The Barnes Foundation, professional field, and community. Effectively works in a team setting. Communicates honestly and directly; shows diplomacy and tact. Uses appropriate channels of communication. Professional Presentation: Complies with organization policy and procedure. Demonstrates self-awareness and understanding of others; listens well; perceives emotions, concerns, and interests accurately, and uses these skills to advance The Barnes Foundation mission; creates a healthy work environment; shows composure; and respects people of diverse cultures, ages, and genders. Active Learning: Demonstrates curiosity and initiative to seek information; seeks to understand The Barnes Foundation business and outside factors that impact it; learns from best practices and generates fresh approaches; learns from experience and others; acquires skills; seeks feedback and advice resulting in improvement. Initiative: Takes calculated risks and does things that are new, different, or out of the box when necessary to reach goals, speaks up, asserts oneself, makes tough decisions in a timely manner; takes responsibility for outcomes. Ethics: Demonstrates ethical business practices; demonstrates and conducts oneself in a manner consistent with the organization's mission statement and core values. Promotes the continuous growth of the Barnes Foundation. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values.

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open orders to advise key stakeholders of possible lead time challenges Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Receives and responds to customer complaints and processes appropriate corrective actions Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory Prepares and reviews required business reports Supports continuous improvement initiatives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience preferred Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work with! This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. MUST BE ABLE TO BE AVAILABLE BETWEEN 8:00AM - 5:00PM MONDAY to FRIDAY Job Description Patient Care Liaisons work in a call center environment, handling incoming calls daily in a pleasant and calm manner to answer patient inquiries, schedule, change and cancel appointments, answer general questions and handle patient complaints. Essential Functions * Regular and predictable on-site attendance required. * Travel to other locations as needed. * Work overtime as needed. * Handling inbound calls from internal inbound and external outbound customers. * Take patient inquires and forward to appropriate office for a call back. * Obtaining patient information and entering data into scheduling system * Using patient reactivation system to call and schedule former patients. * Evaluate patient problem to determine whether a call back or scheduling would be appropriate. * Know list of general insurances that MAR participate with, identify where to look, who to contact re: infrequently used insurances * Give out correct insurance provider numbers by state and look up referrals in Navinet system and document appointment. * Respond to patient complaints appropriately, or refer to supervisor as needed. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary. * While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. * Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. * Using hands to operate equipment such as a computer mouse, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. * Following through on plans or instructions. * Using words to communicate ideas, reading with comprehension and estimate distance and time for things such as travel or wait times.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays! Responsibilities Include: * Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and\/ or mail. * Ability to analyze and identify member's questions\/problems and refer\/cross-sell a product or service through the use of the ACS system in order to meet the expectations\/ financial needs of the member. * Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction. * Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. * Act as a resource for the Member Advisors for questions and program support. * Provides supervision in the absence of the Member Advisor Supervisor and\/or Manager. Inform Supervisor\/Manager of the coaching and assistance that was provided to the MA I upon their return. * Provide feedback to Member Advisor Supervisor for coaching purposes. * Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame. Requirements Include: * Must have 1-3 years of prior Contact Center experience or relevant phone\/sales experience. * Must be flexible and available to work Contact Center hours of operation: * Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. * Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union. * We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug\/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation. ","

Job Details Egg Harbor City, NJ Full TimeDescription Enlightened Recovery is seeking a Call Center Specialist to join our team! We are a dynamic and compassionate recovery program, and we need talented individuals to help those looking for hope and healing take the first step. Key Responsibilities: Handle inbound calls and inquiries from potential clients seeking to admit to our recovery program Use sales experience to guide clients through the admissions process, overcoming obstacles and answering their questions with confidence. Remove barriers that may prevent clients from starting their recovery journey. Control conversations with empathy and professionalism, ensuring that each client feels heard and supported What We're Looking For: Proven experience in sales or call center environments. Strong communication and interpersonal skills. Competitiveness and a goal-driven attitude. Ability to stay calm under pressure and adapt to fast-paced situations. A passion for helping others and making a difference. Our offices are located within our newly built administration building, in Egg Harbor City, NJ Come join our team! We offer a supportive environment, competitive wages, incentive programs, and a comprehensive benefits package including: Health and wellness benefits (e.g., medical, dental, vision, prescription) Time off benefits (10 vacation days upon hire, sick leave, holiday pay) Financial security benefits (Profit Sharing, 401(k) feature, life insurance, etc.) FSA, DCA, employer funded HRA …and more! Qualifications Requirements Experience in substance abuse Call Center, preferred Proficient in relevant computer applications Proficient in data entry / typing skills Proven experience in sales or call center environments Twelve step experiences, preferred Sales Force Knowledge a plus Pre-Applicant Drug Testing Pre-Applicant Background Check

About Us Swift 7 Consultants is a leading provider of customer-focused solutions. We specialize in creating exceptional customer experiences and delivering innovative strategies to meet the evolving needs of our clients. At Swift 7 Consultants, we value teamwork, integrity, and growth. Job Description We are seeking a professional and customer-oriented Call Center Representative to join our team in Philadelphia, PA. The ideal candidate will serve as the first point of contact for customers, providing top-tier support and solutions to their inquiries. If you thrive in a dynamic environment and enjoy assisting others, this role is perfect for you. Responsibilities Answer incoming calls and respond to customer inquiries in a professional and friendly manner. Provide accurate information about products and services. Resolve customer complaints or escalate issues to the appropriate department. Maintain records of customer interactions and transactions in the database. Meet performance targets, including call resolution time and customer satisfaction. Participate in training sessions to stay updated on company products and services. Collaborate with team members to enhance the customer experience. Qualifications Skills and Qualifications High school diploma or equivalent required; college degree preferred. Proven experience in a call center or customer service environment is a plus. Strong verbal communication and active listening skills. Ability to multitask and work in a fast-paced environment. Proficient in using basic computer applications and CRM software. Positive attitude, problem-solving abilities, and attention to detail. Additional Information Benefits Competitive salary ($35,000 - $43,000 per year). Opportunities for career growth and professional development. Comprehensive training and onboarding. Supportive team culture and positive work environment. Paid time off and other benefits.

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a Full-time, Customer Support Associate that will work out of our Voorhees, NJ office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Customer Service Associate, you should be compassionate, experienced, and highly organized. In this role, you will ensure that our patients immediate needs are taken care of. Key Responsibilities: Frequent contact with patients to provide support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be proficient in using a computer, including Outlook and other Microsoft Office programs Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. Nice to have: Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful #Orange Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

The Call Center Representative handles a large volume of inbound and outbound calls, takes orders, answers questions and addresses any concerns of the customer. This position requires an individual with exceptional people skills and has a high level of productivity and performance. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Driving Company Performance Manage large volume of inbound and outbound calls in a timely manner and provide accurate, satisfactory answers to queries and concerns. Process customer orders; verify for accuracy and completeness. Identify customer needs, clarify and research every issue providing positive resolutions. Make recommendations for additional products and services. Ensure customers feel valued and supported. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Employee Management & Development Customer Service skills Active Listening Training Problem solving Product knowledge to seize opportunity to sell additional products Requirements - Must be Bilingual Exceptional customer service skills to maintain relationships with customers and co-workers Proficient Microsoft Office Suite and Excel abilities Adept listening skills Excellent oral and written communication skills

Longevity Holdings (doing business through its subsidiaries PBI Research Services, The Berwyn Group, Inc., ITM, Life Insurance Trust Company, Fasano Underwriting, Twentyfirst, Maple Life Financial, Maple Life Analytics, and LexServ) is a fast-growing company that provides senior longevity data, analytics and services to the pension, benefits, life insurance, structured settlement, and life settlement markets. The Call Center Representative provides customer service by answering incoming calls and placing outbound calls resolving issues, and ensuring customers have a positive experience. Essential Job Responsibilities: Handling about 50 incoming calls per day or placing about 120 Outbound calls per day Active listening Verbal and written communication Professional phone voice and persona Basic computer proficiency Skilled typing Adaptability Understanding of phone etiquette Performs other related duties as assigned. Location and Physical Requirements: Hybrid; report to Fort Washington office once per week Prolonged periods of sitting/standing at a desk and working on a computer. Required Skills: High school diploma or equivalent At least one year related experience required Proficient with Microsoft Office Suite or related software Bilingual - Spanish Speaking to handle callers Benefits and Perks: Comprehensive health insurance, dental insurance, and vision coverage Company-paid life insurance, short and long-term disability insurance Generous PTO, paid holidays, and floating holidays Summer hours (Friday FLEX program): Participating employees will enjoy a half day every other Friday. Investment in career development including access to LinkedIn Learning and professional development funds We give priority to candidates residing in states where we have offices: Minnesota, Iowa, Maryland, Nebraska, Pennsylvania, Ohio, and South Dakota. We will only consider applicants who live in these states: CT, DC, DE, FL, GA, IA, IL, KY, MA, MD, MN, NC, NE, NJ, OH, PA, RI, SC, SD, TN, TX, VA, and WI. Applicants outside of these states will not be considered for this position. Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity. Our privacy notice is available at ************************************************** Other details Job Function Individual Contributor (Non-Sales) Pay Type Hourly Min Hiring Rate $18.00 Max Hiring Rate $22.00

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Why Choose McHales? Incentive-packed pay structure! Generous Paid Time Off! Comprehensive Health Coverage We prioritize Family Dynamics and champion Work-Life Harmony Room for Growth! We're propelling forward, fostering our team's progression, and nurturing internal talent first. About Us Our legacy spans back to 1950 right here in Levittown. With time, McHales has evolved into a premier employer in Bucks County. Individuals initially seek us out for a job, but they stay for a rewarding career, ample room for advancement, and avenues for excellence. Chances are, you've encountered our iconic trucks and advertisements - now, it's our turn to meet YOU! We're on the lookout for an enthusiastic "Super Friendly Customer Service Representative" to join our family-oriented enterprise. As a customer service representative, you'll be stationed in our call center, scheduling residential plumbing, heating, cooling, and electrical service calls. Hourly compensation, plus bonuses, and a stellar benefits package await! We're seeking dynamic personalities! Bring your wit and warmth. The Role Facilitate service appointments and go the extra mile to ensure customer contentment. Responsibilities Convert inbound customer inquiries into scheduled service appointments. Convey call scripts with genuine flair; be concise, captivating, and personable. Address customer concerns promptly, showcasing brand advocacy. Cultivate professionalism and establish rapport, fostering repeat patronage. Engage in ongoing training to boost appointment bookings and refine outbound communication. Adhere to the company's protocol for swift and amicable resolution of customer grievances. Maintain and enrich customer database with accurate and comprehensive details. Success Traits Forge a commendable track record in customer service. Proficient in IT; adept typist and savvy with phone systems. Exceptionally organized with outstanding follow-up skills. Effective verbal and written communicator. Cultivate trust and exhibit empathy. Harmonize well with a fast-paced, target-oriented setting. Competitive self-starter with a collaborative spirit. Innately driven, adaptable, and possess a positive outlook. Qualifications: Two (2)+ years of CSR (Call Center Representative) experience. Ability to work in-office daily Monday - Friday from 9 AM - 5 PM. Experience with CRM systems (Salesforce, ServiceTitan), preferred. What We Provide Our top achievers rank among the highest earners in Bucks County. Medical Coverage, 401K matching, paid holidays, prioritization of family occasions, and birthday celebrations. A community. This stands as the pinnacle of our offerings because it's the heart of who we are. We deeply care for our team, and we anticipate you'll bring that same level of care when you join us. We extend beyond the workplace, fostering bonds through company events, and fostering lifelong friendships at McHales. If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration.

About the Role: We are seeking a highly motivated and detail-oriented Call Center Operator to join our team in the Health Care Services industry. As a Call Center Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, and providing general information to callers. Your main goal will be to ensure that all calls are answered promptly and professionally, and that all inquiries are handled with the utmost care and attention to detail. Minimum Qualifications: High school diploma or equivalent Minimum 2 years of call center experience required. Excellent communication and customer service skills A passion for delivering top-notch customer service. Ability to multitask and prioritize in a fast-paced environment Willingness to learn-we'll provide the training you need to succeed Proficient in Microsoft Office and other basic computer skills Must be able to work part -time day shift Preferred Qualifications: Experience in a call center or customer service environment Experience in the Health Care Services industry EPIC Experience preferred Bilingual in English and Spanish Responsibilities: Answer incoming calls and direct calls to appropriate personnel Provide general information to callers Handle inquiries with care and attention to detail Maintain accurate and up-to-date records of all calls Assist with other administrative tasks as needed Skills: As a Call Center Operator, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and have the ability to multitask and prioritize in a fast-paced environment. Bilingual skills in English and Spanish are preferred, but not required. Your attention to detail and ability to handle inquiries with care will be crucial to your success in this role.

Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment. Education High School Diploma or Equivalent (Required) Bachelors Degree (Preferred) Combination of relevant education and experience may be considered in lieu of degree. Experience 2 Years experience in customer service or a Call Center (Required) General Experience communicating in Spanish (Bilingual) (Preferred) General Experience in a physician practice or call center environment (Preferred) _ '326078

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. * Ensures timely order entry and proactively manages order timelines for assigned account(s) * Proactively monitors open orders to advise key stakeholders of possible lead time challenges * Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives * Receives and responds to customer complaints and processes appropriate corrective actions * Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory * Prepares and reviews required business reports * Supports continuous improvement initiatives Education & Experience Requirements: * High school diploma or equivalent required * Minimum of 2 years of relevant experience preferred * Prior display, graphic, and/or contract packaging industry experience preferred * Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: * Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department * Familiarity with organization's policies, standards and procedures guiding customer interactions * Knowledge of practices, tools, and techniques for communicating with a customer * Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: * Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

About the Role: We are seeking a highly motivated and detail-oriented Call Center Operator to join our team in the Health Care Services industry. As a Call Center Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, and providing general information to callers. Your main goal will be to ensure that all calls are answered promptly and professionally, and that all inquiries are handled with the utmost care and attention to detail. Minimum Qualifications: * High school diploma or equivalent * Minimum 2 years of call center experience required. * Excellent communication and customer service skills * A passion for delivering top-notch customer service. * Ability to multitask and prioritize in a fast-paced environment * Willingness to learn-we'll provide the training you need to succeed * Proficient in Microsoft Office and other basic computer skills * Must be able to work part -time day shift Preferred Qualifications: * Experience in a call center or customer service environment * Experience in the Health Care Services industry * EPIC Experience preferred * Bilingual in English and Spanish Responsibilities: * Answer incoming calls and direct calls to appropriate personnel * Provide general information to callers * Handle inquiries with care and attention to detail * Maintain accurate and up-to-date records of all calls * Assist with other administrative tasks as needed Skills: As a Call Center Operator, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and have the ability to multitask and prioritize in a fast-paced environment. Bilingual skills in English and Spanish are preferred, but not required. Your attention to detail and ability to handle inquiries with care will be crucial to your success in this role.