Call Center Operator Education Requirements

Updated January 8, 2025
2 min read
Usually, call center operators don't need a college education. The most common degree for call center operators is bachelor's degree with 36% graduates, with only 24% call center operator graduates earning associate degree. Call center operators who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include strong customer service, patients and data entry.

What education do you need to become a call center operator?

What degree do you need to be a call center operator?

The most common degree for call center operators is bachelor's degree, with 36% of call center operators earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 24%.
  • Bachelor's, 36%
  • Associate, 24%
  • High School Diploma, 24%
  • Diploma, 7%
  • Other Degrees, 9%

What should I major in to become a call center operator?

You should major in business to become a call center operator. 25% of call center operators major in business. Other common majors for a call center operator include general studies and health care administration.

Best majors for call center operators

20 best online courses for call center operators

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1. CVS Health Call Center Customer Service

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2. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

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Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

6. Customer Service, Customer Support, And Customer Experience

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7. Customer Service

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8. Customer Service Foundation

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9. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

Average call center operator salary by education level

Call Center Operator education level
ascdesc
Call Center Operator salary
ascdesc
High School Diploma or Less$31,254

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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