iGaming Social Media Manager
Caesars Entertainment Job In Jersey City, NJ
We are looking for a talented Social Media Manager to lead social media and content strategy with the ideation, production, editing, and scheduling of content for the iGaming vertical. This position will report to the Senior Director of Social Media, Sports + iGaming. This role is for creating and assisting with organic content for the Caesars Palace Online Casino, Horseshoe Online Casino brands and more. This position is fully integrated within the corporate communications organization and will be exposed to the positioning of various Caesars Entertainment brands across multiple platforms.
ESSENTIAL JOB FUNCTIONS:
Leads and expands the Caesars Palace Online Casino, Horseshoe Online Casino Brand and other iGaming related brands with a clear social media content strategy
Creates and maintains editorial calendar to keep content fresh, accurate and up to date
Ensure quality and consistency of brand identity, narrative, tone and voice across all channels
Identifies opportunities to engage on Instagram, Facebook, and X
Bring fresh, exciting ideas and channel-specific approaches to the team that elevate existing initiatives as well as connect the brand with important cultural moments and conversations
Stay abreast of updates and changes to the key social media platforms and explore new and emerging channel opportunities
Collaborates with other departments such as iGaming Promotional Strategies, Online Content, Project Management, Caesars Rewards Destination Partners, Game Suppliers, and other key players to produce and execute content around key initiatives
Fosters relationship with Caesars Rewards regionals properties to establish workflow and communication for synergies
Consistently reports on channel findings and monthly social media metrics, ultimately connecting the social media strategy and tactics to key brand and business outputs
Complies with process and governance with the usage of social media publishing and analytics tools.
Project manages campaigns and deliverables when working with internal studio resources.
Must have a strong knowledge of iGaming content with a strong understanding of compliance and other regulatory guidelines
Delivers work on or before deadline.
Covers events and activations as needed.
Occasional travel may be required.
Must have a positive attitude and the flexibility to work with several departments and personalities at all levels of the organization.
QUALIFICATIONS:
Bachelor's degree in related field and/or equivalent work experience required
Candidate should be self-motivated; detail orientated, and prioritize multiple tasks
5+ years of experience with a proven track record of success managing social media strategies, channels, and campaigns
Extensive passion and knowledge of iGaming/Casino business
Excellent written and verbal communication skills
Experience developing and posting content on all social media platforms, including Facebook, Twitter, Instagram, TikTok and YouTube
Advanced knowledge of social media metrics and key performance indicators
Experience reporting on campaigns successes
Experience managing people
An “always-on” mentality as the social media world is constant, with availability to work nights and weekends
Candidate should be self-motivated; detail orientated, and prioritize multiple tasks
Other desired skills include time management skills, critical thinking, problem-solving, and presentation skills
Adobe Photoshop experience is a plus
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
QA Automation Engineer - Betting Engine
Caesars Entertainment Corporation Job In Jersey City, NJ
The QA Automation Engineer plays a pivotal role in ensuring the highest standards of quality for our Betting Engine, the core system driving real-time betting operations. This role combines automation expertise with close collaboration across engineering teams, focusing on delivering reliable, scalable, and high-performing features. You will contribute to building robust testing solutions that enhance system reliability, ensuring an exceptional experience for customers on our digital platforms.
The QA Automation Engineer is a key member of our Betting Engine Technology Team, helping us maintain a competitive edge in the fast-paced sports betting industry.
This role is a hybrid role where employees must be on-site 2-3 days per week. Candidates also must be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
Home Office: Jersey City, NJ
What You Will Do
* Be the quality advocate for the Betting Engine team, owning the end-to-end validation of features, including requirements definition, automation strategy, and quality signoff.
* Partner with Technology Leads and Engineers to understand the unique requirements of betting features and align on tailored test strategies.
* Leverage robust automation frameworks for API, mobile applications (iOS/Android), and web testing to validate critical components of the betting engine.
* Own and maintain your test suite, proactively addressing test failures and improving automation reliability within the betting context.
* Build, maintain, and optimize test pipelines integrated into CI/CD workflows to ensure rapid feedback on betting feature changes.
* Proactively identify risks, advocate for industry-best testing practices, and close gaps in automation coverage specific to real-time betting operations.
* Raise defects identified through testing, prioritize them effectively, and collaborate with the team for resolution in triage sessions.
* Support internal testing tools and frameworks, aligning them with the specific demands of the betting engine.
* Participate in architectural discussions, ensuring testable, scalable, and reliable system design for the betting engine.
What You Bring
* 4+ years as a QA Automation Engineer or SDET in Agile environments, with a focus on backend systems or high-performance applications.
* Proven expertise in automation frameworks for API and UI testing, with mobile (iOS/Android) automation experience preferred.
* Strong programming skills in JavaScript or TypeScript (Scala/Java familiarity is a plus).
* Deep knowledge of CI/CD practices, including tools like GitLab CI/CD.
* Hands-on experience with API/RESTful service testing, including risk-based approaches and coverage planning.
* Familiarity with issue-tracking tools like Jira, test case management tools such as Zephyr, and testing environments like BrowserStack.
* Experience working in cloud-native environments (Kubernetes, Docker, AWS).
* Exposure to monitoring/debugging tools like Kafka, Splunk, New Relic, or Terraform
Junior Media Planner
Caesars Entertainment Corporation Job In Jersey City, NJ
The Media Planner/Buyer position is responsible for developing innovative and results driven media plans across all media, emerging media and platforms. This includes but is not limited to traditional media (broadcast, outdoor, print) and digital media (display, video, paid social). The Media Planner/Buyer is accountable for the development and execution of the media plans, projects and reporting. The Media Planner/Buyer will work across teams within the Consumer Advertising department including programmatic, creative, hotel strategy and billing. This position will also be responsible for negotiating, buying and the implementation of media campaigns with key vendors.
KEY JOB FUNCTIONS:
* Actively contributes to the strategy of media planning and buying across traditional and digital media channels
* Contributes to media strategy by researching and presenting strategy of effectiveness on spend
* Assists in the development of media presentations for campaign recommendations
* Oversees creative grids process and communication for all mediums to establish deadlines and specs with internal media team and key stakeholders to ensure launch times are met
* Oversees campaign implementation, creative rotation and URL updates for tracking tags
* Manage creative trafficking for all mediums to ensure on-time start of media activations, ensuring digital assets are trafficked correct to be able to track revenue
* Pulling and compiling campaign reporting on media analysis and makes recommendations on campaign optimizations, including: cutting or increasing spend, shift of strategy or adjustment of vendors for specific tactics to internal media managers
* Meets with media representatives and accesses media database to research available options for media placement
* Independently evaluates multi-channel proposals and works with management on securing partners on media plans and follows protocol in buying guidelines
* Works as an intermediary between Strategy and Activation teams in communicating day to day request
* Maintains all media buys and is responsible for opening estimates, loading avails, issuing insertion orders to manager for approval
* Actively contribute to the media planning strategies and buying across all channels
* Monitors buys in progress by spot checking placement and negotiating credit or billing adjustments when necessary
* Prepares project plans that aid in moving project forward
* Tracks media expenditures to ensure budget compliance
* Collaborates with media team members to resolve media billing issues
* Develops skills to handle increasingly complex matters. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy
EDUCATION and/or EXPERIENCE:
* College degree in marketing or related field required.
* Minimum 1-3 years prior experience in digital and traditional media required.
QUALIFICATIONS:
* Must demonstrate effective writing and editorial skills.
* Ability to handle multiples projects and deadlines.
* Must possess strong communication skills and teamwork skills. Ability to work independently and proactively utilizing data to drive results
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Payments and Fraud Junior Analyst (Jersey City)
Caesars Entertainment Job In Jersey City, NJ
WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
As a Payments and Fraud Analyst, you will work with our team of fraud analysts reviewing withdrawals and evaluating player activity to identify suspicious activity. The work requires attention to detail and extensive and accurate documentation. An interest in sports and sports betting is helpful, but not an absolute must. This position is located in the Norther New Jersey area.
What You Will Do:
Carry out day-to-day tasks such as KYC, phone number and email change requests, reporting, escalations, and fraud investigations
Ensure that all day-to-day tasks are being completed in accordance with our standards
Collaborate with customer service teams to ensure that we continue to provide the best customer experience for our customers
Report any adverse trends, issues and/or anomalies to the senior analyst
What You Will Need:
1 years of experience in the payments/fraud industry
1 years of experience dealing with fraud
1 years of experience dealing with internal and external escalations
Strong data analysis skills and Excel experience at a high level required
Ability to problem solve and implement solutions quickly, often coordinating multiple teams
Excellent communication, organizational, operational, teamwork and interpersonal skills
Previous experience working in a highly regulated industry
Other Skills You Will Own:
Enthusiastic about working with revenue
Passionate about internal/external customer service
Understands the importance of establishing and maintaining positive relationships
Good communicator and detailed oriented
Able to maintain confidentiality
Physical Requirements:
Must be able to sit for extended periods of time
Must be able to type and talk on the phone for extended periods of time
Regular attendance in the office
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Sportsbook reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Sportsbook's employment process, finalist candidates will be required to complete a drug test and background check upon
React Engineer
Caesars Entertainment Corporation Job In Jersey City, NJ
Welcome to Caesars Digital, the forefront of innovation in North America's gaming industry. As the largest gaming company on the continent, we are dedicated to extending Caesars' renowned hospitality to our digital customers. Within our dynamic Product Technology department, we are proud to house some of the brightest minds in the tech world. Our Sports Betting and iGaming products constantly evolve to meet our customers' needs, thanks to a proprietary platform built from the ground up. Fueled by a culture of autonomy and decisiveness, our team relentlessly pursues excellence through continuous improvement and data-driven product development.
Join us in charting the course for the next generation of Sports Betting and iGaming products as we grow our market share, working alongside like-minded superstars who thrive on innovation and excellence.
We have an opportunity available on our Player Account Management team!
What You Will Need:
* Strong experience with Javascript libraries, in particular React.js and its functionalities, nuances, core coding principles, and best practices
* Comfortability working within a collaborative environment and possessing the ability to work with technical and non-technical stakeholders, as well as external vendors
* Ability to comprehend created business requirements and transform them into technical requirements as needed
* A solid understanding of engineering principles and the ability to demonstrate this via hands-on programming
* Strong knowledge of Javascript, in particular, mobile responsive and hybrid-mobile products
* Hybrid-mobile product experience is a plus, in particular, Cordova or Capacitor
* Excitement for continuing to grow and develop your knowledge and skill base
* Possess a background in leading and owning initiatives on an individual and team basis
* Exceptional attention to detail and a results-driven personality
* Excitement for problem-solving and outside-of-the-box thinking
* 5+ years of related industry experience
What You Will Do:
* Work cross-functionally with Product, QA, Platform, Security and Design teams for the duration of the product development lifecycle
* Create cross-browser compatibility for components on mobile, web, and desktop platforms
* Collaborate with product team engineers and other internal product engineers
* Participate in an Agile and Scrum environment, including stand-up, sprint planning, pair programming exercises, testing, and retrospective meetings, among potential others.
* Participate in architectural direction and decisions as necessary over the lifecycle of product development
* Operate within strict jurisdictional compliance needs as dictated by industry and product requirements
* Work with Design teams to create functional and exceptional user interfaces
* Utilize design patterns to create segmental, reusable code
* Open to working with new technologies and languages as dictated by the team and organization
* Actively participate in collaborative peer reviews, and provide open and honest feedback
* Work to improve and evolve company and team culture continuously
This role is a hybrid role where employees must be on-site 2-3 days per week. Candidates also must be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
Home Office: Las Vegas, NV or Jersey City, NJ
Publishing Coordinator (Jersey City or Las Vegas)
Caesars Entertainment Job In Jersey City, NJ
What You Will Do: ▪Assist the Digital Sportsbook publishing team in the delivery of relevant and timely content across all digital gaming domains including: o Creating and updating banners / landing pages / promotions pages o Keeping informational pages up-to-date
▪FAQs
▪Help
▪Promotions
▪Payments
o Publishing new markets, sports, tentpole events
▪Managing publishing activities according to the master publishing schedule
▪Edit menus and carousels when necessary
▪Provide background research and data analysis to support publishing
▪Track the publishing process and update tasks and notifications to keep the process moving forward
▪Assist in creating and maintaining sport calendar to ensure tracking of all events
▪Assist with creation of specialty markets to increase user engagement and generate revenue
What You Will Need:
▪2+ years of online publishing experience essential; ideally gained with an online gaming or sports book, DFS operator or similar industry
▪Understand the needs of digital sports betting customers and common sports fans
▪Experience using Content Management Systems
▪Strong understanding of the sports calendar
▪Superb communication, organizational, operational, teamwork and interpersonal skills
▪Strong numerical and analytical skills, with the ability to use a range of data insights & sources to derive attention-grabbing methods of publishing
▪Proven at delivering projects against deadlines
▪Proven track record of working with cross functional teams and delivering first-class customer experience results in an e-commerce environment
▪Must be able to work flexible hours including nights, weekends and holidays as needed
Job Specific Skills
▪Banners & landing page creation
▪Content Management
▪Information Architecture
▪Prioritization of content
▪MS Office
Director CRM Execution
Caesars Entertainment Job In Jersey City, NJ
WELCOME TO THE EMPIRE! Caesars has an amazing opportunity for someone's next great career adventure. Work with the best, learn from the best, and contribute your talents and insights.
We are seeking a Director, CRM Offer Execution. In this role you will work closely with the Director of CRM strategy and be responsible to deploy all of Caesars CRM campaigns and drive retention through all appropriate CRM channels, including email marketing, in-app messages and push messages.
What you will be doing:
Leverage all CRM systems and channels to take CRM to the next level - identifying opportunities for revenue growth and problem areas for resolution.
Work to key KPI's which will help us deliver the business planned revenue budgets (player conversion, LTV's, ARPU).
Establish and prioritize short, medium, & long-term projects that align with the business broader vision, expansion goals, & revenue targets.
Identify key opportunities to enhance the player experience and improve retention rates and profitability including cross sell opportunities.
Final approver of all player facing communications.
Assist in developing strategy to cross sell players between our various brands and platforms.
Work with CZRs property loyalty marketing team in regarding to leverage property assets for player retention purposes (rooms, events and meal comps).
Ensure all communications meet advertising, regulatory and legislative standards.
Work closely with the Product team (Casino) to define new product enhancement that will result in higher retention and deposit conversion rates.
Keep up to date with current CRM trends, best practices and items of interest and share these with the rest of the management team.
Ensure the achievement and reporting of KPIs as established by the Business.
Responsible for building and leading player segmentation strategies.
Working closely with Creative Studio to deliver exciting on brand content (both visual and copy).
Work closely with Player Acquisition team to ensure that we are maximizing the ROI of newly acquired customers.
Influence business roadmap decisions with regards to player retention.
Regular reporting to senior stakeholders on success of campaigns, demonstrating a deep understanding of what motivates customers.
Directly responsible for managing team of CRM Offer Build Specialist(s) and Coordinators.
What you will need
End-to-end CRM management and/or product management background.
Possess 5 or more years of experience in a CRM/Player retention management role.
Previous experience in SalesForce Marketing Cloud and Optimove are a huge asset.
Demonstrate hands-on approach to problem solving.
Previous team management of employees in a CRM function.
Establish and maintain effective relationships and partnerships with key stakeholders demonstrating a holistic business view.
Demonstrate excellent organizational skills.
Display strong interpersonal, communication, facilitation and presentation skills.
Possess a university degree or proven equivalent experience.
Possess previous experience in online sports betting and gambling.
Working knowledge of digital marketing best practices including funnel optimization, UX.
Ability to multi-task and work within tight deadlines
Essential Functions/Exposures:
Must be able to sit for extended periods of time
Must be able to type for extended periods of time
Must be able to talk on the phone for extended periods of time
Must be able to write for extended periods of time
Regular attendance in the office
Caesars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally-recognized protected basis under federal, state or local laws. Caesars complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Delivery Manager - Sportsbetting
Caesars Entertainment Job In Jersey City, NJ
As a Delivery Manager, you will act as a leader for two to three Scrum teams, ensuring effective delivery of high-quality solutions while fostering a culture of continuous improvement. You will collaborate closely with Product Managers, Tech Leads, Engineers, and stakeholders to remove impediments, track progress, and ensure Agile practices are followed to drive successful delivery.
This role will be hybrid, in the Jersey City, NJ office 3 times per week. Candidates must also be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
What You Will Do:
Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Act as a coach for the team, ensuring Agile principles and practices are effectively adopted and sustained.
Track team velocity and progress using Jira and ensure visibility of team performance through dashboards and reports.
Partner with Product Managers to ensure a well-groomed backlog with clearly defined user stories and acceptance criteria.
Monitor sprint commitments and ensure the team delivers value within agreed timeframes.
Identify, document, and address risks, dependencies, and blockers impacting delivery.
Ensure timely communication of project updates, risks, and issues to stakeholders and leadership.
Support team members in resolving conflicts, addressing challenges, and maintaining high morale.
Facilitate retrospectives and follow through on action items.
Analyze team performance metrics to identify areas for improvement in efficiency and quality.
Use team performance metrics to inform commitments and set reasonable expectations for delivery.
Advocate for and implement process enhancements to streamline delivery and improve outcomes.
Collaborate with other Delivery Leads to share best practices and ensure consistency across teams.
Support the team in release management activities, including participation in the release process or deploying releases for services.
Qualifications:
5+ years of experience as a Scrum Master, Agile Delivery Lead, or in a similar role.
Experience with Technical Project Management, Product Management, or Software Engineering a plus.
Strong familiarity with the software development lifecycle (SDLC).
Strong familiarity with release management activities, including CICD, TDD, and feature flags.
Proven track record of successfully delivering complex projects in a high-growth, technology-driven environment to customers.
Hands-on experience working with cross-functional teams, including Product, Engineering, and Design.
Deep understanding of Agile frameworks (Scrum, Kanban) and tools like Jira and Confluence.
Experience with coaching teams on Agile practices, including Definition of Ready and Definition of Done.
Strong facilitation, coaching, and conflict resolution skills.
Excellent problem-solving and organizational skills with a focus on driving outcomes.
Exceptional communication and stakeholder management abilities.
Principal Engineer IOS - Sportsbetting
Caesars Entertainment Corporation Job In Jersey City, NJ
As a Principal iOS Engineer, you will play a critical leadership role in driving the development of cutting-edge, high-performing native iOS applications for Caesars' proprietary sports betting and iGaming platform. Combining your technical expertise, you will guide a community of iOS engineers, and ensure stability and scalability in a regulated, fast-paced industry. This role requires a deep commitment to delivering best-in-class customer experiences and fostering engineering excellence.
This role will be hybrid, in the Jersey City, NJ office 3 times per week. Candidates must also be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
What You'll Do:
* Leverage your deep expertise to design, develop, and optimize complex features along with the technical lead and solutions architect.
* Build and maintain extremely performant and maintainable components, ensuring clear separation of concerns from other parts of the app code base.
* Lead initiatives to ensure application stability, identify areas for performance improvements, and troubleshoot complex issues effectively.
* Advocate for & deliver development experience improvements.
* Serve the engineers by keeping your ear to the ground, offering help to those in need.
* Tackle optimization challenges head-on, creating efficient, reusable, and modular code using design patterns and best practices.
* Stay at the forefront of iOS technologies, continuously exploring and implementing new techniques to improve development workflows.
* Actively participate in peer code reviews, offering and receiving constructive feedback to drive code quality.
* Serve as a mentor, fostering technical growth and collaboration within the engineering team.
* Implement feature quality analytics to inform product decisions and monitor performance.
What You'll Need:
* 8-10 years of experience developing iOS applications, with live projects showcased in the App Store.
* Excellent communication, able to clearly articulate risks, issues, and plans.
* Well-versed with complex app builds, app store submissions, and test build distribution.
* Experience delivering and maintaining large-scale multi-team applications.
* Experience modularizing large codebases.
* Experience using tools like NewRelic and Splunk to understand performance.
* Familiarity with iOS Instruments for optimization.
* Strong expertise in Swift/SwiftUI and a deep understanding of iOS frameworks.
* Advocate for the use of accepted design patterns and strong testing methodologies (unit, integration, and UI tests).
* A background in working with real-time applications and push data (e.g., web sockets).
* Strong problem-solving skills for tackling complex, unconventional technical challenges.
* Excellent time and project management skills, with a track record of delivering high-quality products.
* Bachelor's degree in computer science or equivalent professional experience.
Home Office: Jersey City, NJ
Director of Payment Fraud
Caesars Entertainment Job In Jersey City, NJ
The Director of Payments Fraud will lead and enhance the fraud prevention strategy within our online gaming platforms. This role is responsible for developing and executing fraud risk management strategies, overseeing a high-performing fraud team, and ensuring a seamless balance between fraud prevention and customer experience. The ideal candidate will leverage data-driven insights, industry best practices, and emerging technologies to mitigate fraud risks while optimizing legitimate customer transactions.
Key Responsibilities:
Strategic Fraud Management: Develop and implement a comprehensive fraud prevention and detection strategy aligned with business objectives and regulatory requirements.
Fraud Mitigation & Risk Assessment: Identify and address fraudulent activities, including bonus abuse, account takeovers, payment fraud, collusion, and money laundering threats.
Technology & Automation: Work with internal teams and third-party vendors to enhance fraud detection tools, AI-driven solutions, and machine learning models. Continuously evaluate new technologies and solutions to improve fraud mitigation.
Data-Driven Decision Making: Leverage analytics, reporting, and key performance indicators (KPIs) to refine fraud controls, optimize rule sets, and reduce false positives.
Cross-Functional Collaboration: Partner with Payments, Compliance, Product, Customer Support, and Legal teams to align fraud strategies with overall business goals. Work closely with the IT team to implement security measures and fraud detection enhancements.
Regulatory Compliance: Ensure fraud operations comply with all relevant gaming regulations, Anti-Money Laundering (AML) laws, and Know Your Customer (KYC) standards in multiple jurisdictions.
Team Leadership & Development: Manage, mentor, and grow a team of fraud analysts, investigators, and risk specialists, fostering a culture of continuous learning and process improvement.
Incident Response & Investigations: Oversee fraud investigations, reporting on trends, patterns, and major incidents while working with law enforcement and regulatory bodies when necessary.
Chargeback & Dispute Management: Oversee chargeback prevention and dispute resolution strategies to minimize losses while ensuring compliance with payment provider policies.
Required Qualifications:
Experience: 7+ years of experience in fraud prevention, risk management, or financial crimes, preferably within the online gaming, fintech, or e-commerce industries.
Leadership: 3+ years of experience managing fraud prevention teams with a proven track record of mentoring and leading high-performing groups.
Technical Proficiency: Strong understanding of fraud detection tools, rule-based and machine learning-driven fraud models, and payment processing risk. Experience with fraud platforms such as Accertify, Riskified, or similar tools is a plus.
Analytical Skills: Ability to interpret complex data sets, identify trends, and take decisive action based on insights. Familiarity with SQL, Python, or other data analysis tools is a plus.
Regulatory Knowledge: Strong understanding of AML, KYC, Responsible Gaming, and regulatory requirements in key jurisdictions (e.g., US, UK, Canada, EU).
Collaboration: Strong ability to work cross-functionally, influence stakeholders, and drive fraud prevention initiatives across multiple teams.
Communication: Excellent verbal and written communication skills with the ability to present fraud trends and mitigation strategies to executive leadership.
Preferred Qualifications:
Experience in an online gaming, sportsbook, or iGaming environment.
Knowledge of blockchain, cryptocurrency fraud, and emerging payment fraud trends.
Industry certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist).
Frontend Engineer - Betting Engine
Caesars Entertainment Job In Jersey City, NJ
We are seeking a highly skilled Frontend Engineer to join our team and work on our core Betting Engine. This critical platform processes millions of transactions in real-time, ensuring reliability, scalability, and accuracy for our users. As a Frontend Engineer, you will play a key role in designing and building robust systems that drive our betting operations.
This role will be hybrid, in the Jersey City office 3 times per week. Candidates also must be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
What You Will Do
Turn flat UI/UX designs and style guides into functional user interfaces, architected to a high standard
Write high-quality, clean code that meets the customers' needs so that others can build and contribute in the future.
Create e-commerce applications in a regulated environment
Collaborate closely with Product, Design, and QA to iterate on the life cycle of our product
Understand design patterns and write reusable, modular code
Participate in peer code reviews; offering and receiving candid feedback
Actively participate in architectural discussions
What You Will Need
3+ years of frontend development experience
Experience in writing performant and maintainable JavaScript, React.js, and Redux.
Willingness to advocate for and uphold code quality through comprehensive code review.
Ability to understand business requirements and translate them into technical requirements
Demonstrate a solid understanding of core engineering principles
Familiarity with modern software engineering practices and continuous integration and delivery
Comfortable working in a tech-driven environment with the ability to coordinate across several key stakeholder groups
You are detail and results-oriented with excellent problem-solving skills
Good communication and collaborative skills, working with developers, designers, managers, vendors, and stakeholders across a wide range of expertise areas
Strong customer focus recognizing internal and external customers, establishing effective relationships, and demonstrating a thorough understanding of customer needs
Sr. Director of Marketing iGaming
Caesars Entertainment Corporation Job In Jersey City, NJ
As Senior Director of Marketing - iGaming you will be responsible for creating and implementing Caesars iGaming brand strategy, marketing plan, strategic goals and tactics as well as ensuring the achievement of the corresponding KPIs and budgets. The Senior Director, Marketing - iGaming will be responsible for developing and executing a comprehensive marketing strategy across multiple markets and channels. You'll be responsible for driving forward marketing and partnership initiatives from a commercial perspective, working alongside internal teams on brand strategy, agency management, TV/ATL creative work & casino promotions.
This role includes leading the marketing team, budgetary management, creative sign off and working closely with other departments to ensure the company's brand and products are positioned competitively in the iGaming industry.
Indicative Role Dimensions:
Budgetary
* Marketing spend $
People Management:
* Marketing Managers x2
Key Relationships
* iGaming Product Team
* CRM & Promotions Team
* Acquisition Team
* Game Vendors
* Centralized Creative Teams
* Partners
* Strategic Planning: Work with the iGaming executive team to develop strategic initiatives aimed at expanding the player-base and increasing revenue.
* Brand Development: Development of the brand, marketing and customer communication strategy that ensures a consistent message to players and achieves maximum lifetime value.
* Marketing Planning: Develop and execute an integrated marketing plan across different iGaming brands and States & Territories.
* Team Leadership: Lead, mentor, and manage the marketing team, setting clear goals and providing the guidance needed to achieve exceptional results.
* Acquisition Marketing: As a marketing driven business, you will collaborate with the Acquisition teams on the development of the iGaming marketing strategy with an emphasis on achieving market penetration and revenue growth with particular focus on cost-effective customer acquisition across various States & Territories.
* Partnerships & Sponsorships: Work with existing partners and identify and negotiate strategic partnerships and sponsorships that align with the brand and contribute to the company's growth objectives.
* Creative: Approve all creative design used for marketing. Work with creative teams and act as department Creative liaison / Point of Contact - compile and develop creative briefs for department-wide campaigns, proof marketing assets, host weekly creative/department meetings, curate and maintain the department marketing tracker, and traffic final assets to appropriate stakeholders
* Product Marketing: Provide the link between iGaming Marketing and Product Development - prioritizing external and internal marketing tools and feature development. Project manage key product marketing initiatives, including new engagement tools and product features.
* Market Analysis: Oversee the creation & collation of customer feedback mechanics to improve services and products. Conduct market research and analysis to understand the competitive landscape, identify opportunities for growth, and adapt strategies accordingly.
* Regulatory Compliance: Ensure all marketing activities comply with regulatory requirements and industry standards, particularly in regions with strict advertising regulations.
* Content: Create and manage innovative and compelling content across all storefronts to build a strong community presence.
* Game Vendors: Work closely with our game partners on marketing new and exclusive game titles across our iGaming sites.
* Collaboration: Work closely with specialists within the offline and online marketing teams including PR, Direct Marketing, Organic Social, Events to optimize the marketing mix.
Required Experience:
Qualifications:
* Proven experience (5+ years) in a senior marketing role, ideally within the iGaming industry.
* Strong understanding of digital marketing, performance marketing, and customer acquisition strategies.
Analytical mindset with the ability to leverage data to drive decision-making.
* Knowledge of iGaming regulations and responsible gaming practices.
* Exceptional leadership and communication skills.
* Ability to work in a fast-paced, high-pressure environment and manage multiple projects simultaneously.
Key Competencies:
* Strategic thinking and problem-solving abilities.
* Creativity and innovation in campaign development.
* Strong organizational and project management skills.
* Ability to adapt to changing market conditions and emerging trends.
* Excellent stakeholder management and collaboration skills.
This role is critical in driving growth and brand visibility in the competitive iGaming industry while navigating its complex regulatory landscape.
Tech Lead-MarTech
Caesars Entertainment Corporation Job In Jersey City, NJ
As a Tech Lead, you will manage a team of engineers, ensuring smooth delivery within an Agile framework. You will mentor team members, enforce best practices, be responsible for your team's quality output, and actively contribute to improving development processes. You will also write code and pick up user stories to keep your team on track. This role requires close collaboration with cross-functional teams, ownership of technical excellence, and the ability to drive high-quality deliverables to enable our Marketing operations.
This role is a hybrid role where employees must be on-site 2-3 days per week. Candidates also must be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
Home Office: Jersey City, NJ
What You Will Do:
* Gain a Generalized System Understanding. Build a solid grasp of how data flows through the martech platform and the rationale behind each system component. This includes understanding the overall business strategy and how customer data points are collected and utilized to aid the marketing team
* Set up, integrate, and administer various marketing tools. You will closely collaborate with the marketing team to ensure the setup aligns with and improves marketing processes
* Build strong working relationships with marketing operations and your engineering team, to be a strategic partner in delivering new MarTech capabilities to drive down CPA, increase conversion rates and grow our customer base.
* Develop, implement, and maintain best practices and standards that drive higher quality and operational excellence within your team.
* Advocate for and oversee the delivery of high-quality, test-automated code.
* Perform quality control by ensuring effective code reviews and addressing technical debt alongside product development.
* Collaborate with Solutions Architects to create and review architectural documentation before team engagement.
* Track your team's technical debt and advocate for time to address technical issues alongside product development.
* Ensure adherence to Agile/Scrum best practices throughout delivery in partnership with the Delivery Lead.
* Collaborate with Product in planning activities, including sizing of work, identifying risks and dependencies, and assigning out user stories to team members.
* Directly contribute to team efforts by picking up user stories each sprint.
* Support developers through refinement, breaking down requirements into technical tasks, user story creation, and providing estimations. Push back on unrealistic timelines as needed.
* Hold the team accountable throughout delivery, ensuring that the team follows appropriate processes.
* Report out on progress against prioritized initiatives to stakeholders. Regularly communicate engineering risks and dependencies.
* Support the team in feature readiness, including preparing for releases and deployments
* Act as the direct manager of a team of engineers. Conduct regular 1:1s, provide mentorship, and deliver constructive feedback to foster team growth.
* Support hiring and people management processes.
What You Will Need:
* 5+ years of progressive experience as a software engineer in a marketing technology domain.
* Experience with CRM systems, marketing automation tools and data analytics platforms. This includes experience with tools such as Google Analytics, Google Tag Manager, BigQuery, Snowflake
* Proven ability to train, mentor, and guide engineers.
* Demonstrated bias to action and ownership over key initiatives.
* Extensive highly competent Full Stack engineering experience. Demonstrable experience of JavaScript, with languages such Swift, Java and Scala a plus.
* Experience working with mobile development and mobile app analytics (e.g. Firebase, Appsflyer).
* Expertise in Agile software product delivery and Scrum.
Strong delivery mind-set.
* 1+ year experience managing software engineers preferred.
Payments and Fraud Junior Analyst (Jersey City)
Caesars Entertainment Corporation Job In Jersey City, NJ
WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
As a Payments and Fraud Analyst, you will work with our team of fraud analysts reviewing withdrawals and evaluating player activity to identify suspicious activity. The work requires attention to detail and extensive and accurate documentation. An interest in sports and sports betting is helpful, but not an absolute must. This position is located in the Norther New Jersey area.
What You Will Do:
* Carry out day-to-day tasks such as KYC, phone number and email change requests, reporting, escalations, and fraud investigations
* Ensure that all day-to-day tasks are being completed in accordance with our standards
* Collaborate with customer service teams to ensure that we continue to provide the best customer experience for our customers
* Report any adverse trends, issues and/or anomalies to the senior analyst
What You Will Need:
* 1 years of experience in the payments/fraud industry
* 1 years of experience dealing with fraud
* 1 years of experience dealing with internal and external escalations
* Strong data analysis skills and Excel experience at a high level required
* Ability to problem solve and implement solutions quickly, often coordinating multiple teams
* Excellent communication, organizational, operational, teamwork and interpersonal skills
* Previous experience working in a highly regulated industry
Other Skills You Will Own:
* Enthusiastic about working with revenue
* Passionate about internal/external customer service
* Understands the importance of establishing and maintaining positive relationships
* Good communicator and detailed oriented
* Able to maintain confidentiality
Physical Requirements:
* Must be able to sit for extended periods of time
* Must be able to type and talk on the phone for extended periods of time
* Regular attendance in the office
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Sportsbook reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Sportsbook's employment process, finalist candidates will be required to complete a drug test and background check upon
Publishing Coordinator (Jersey City or Las Vegas)
Caesars Entertainment Corporation Job In Jersey City, NJ
What You Will Do: Assist the Digital Sportsbook publishing team in the delivery of relevant and timely content across all digital gaming domains including: o Creating and updating banners / landing pages / promotions pages o Keeping informational pages up-to-date
FAQs
Help
Promotions
Payments
o Publishing new markets, sports, tentpole events
Managing publishing activities according to the master publishing schedule
Edit menus and carousels when necessary
Provide background research and data analysis to support publishing
Track the publishing process and update tasks and notifications to keep the process moving forward
Assist in creating and maintaining sport calendar to ensure tracking of all events
Assist with creation of specialty markets to increase user engagement and generate revenue
What You Will Need:
2+ years of online publishing experience essential; ideally gained with an online gaming or sports book, DFS operator or similar industry
Understand the needs of digital sports betting customers and common sports fans
Experience using Content Management Systems
Strong understanding of the sports calendar
Superb communication, organizational, operational, teamwork and interpersonal skills
Strong numerical and analytical skills, with the ability to use a range of data insights & sources to derive attention-grabbing methods of publishing
Proven at delivering projects against deadlines
Proven track record of working with cross functional teams and delivering first-class customer experience results in an e-commerce environment
Must be able to work flexible hours including nights, weekends and holidays as needed
Job Specific Skills
Banners & landing page creation
Content Management
Information Architecture
Prioritization of content
MS Office
Senior Scala Engineer - Betting Engine
Caesars Entertainment Job In Jersey City, NJ
We are seeking a highly skilled and experienced Senior Scala Engineer to join our team and work on our core Betting Engine. This critical platform processes millions of transactions in real time, ensuring reliability, scalability, and accuracy for our users. As a Senior Scala Engineer, you will play a key role in designing and building robust backend systems that drive our betting operations.
This role will be hybrid, in the Jersey City office 3 times per week. Candidates also must be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
What You Will Do:
Design, develop, and maintain scalable and high-performance systems using Scala.
Optimize performance for low-latency, high-throughput systems to support real-time betting operations.
Collaborate with architects and stakeholders to define technical solutions and system architectures.
Ensure the betting engine meets strict standards for reliability, scalability, and fault tolerance.
Work with distributed data systems to process and analyze betting data in real time.
Design and implement robust caching and storage mechanisms for high availability.
Partner with cross-functional teams, including Product, QA, and DevOps, to deliver features end-to-end.
Support reporting capabilities and requirements as required.
Mentor junior engineers and contribute to team development through code reviews and knowledge sharing.
Identify opportunities to enhance system performance and stability.
Stay updated on industry trends and technologies to maintain a competitive edge.
Requirements:
5+ years of experience in backend development, with at least 3 years working with Scala in production.
Strong knowledge of functional programming principles and practices.
Experience with real-time systems, high-throughput APIs, and low-latency data processing.
Familiarity with distributed systems, microservices architecture, and message queues (e.g., Kafka, RabbitMQ).
Proficiency in working with databases, both relational (e.g., PostgreSQL, MySQL) and non-relational (e.g., Cassandra, Redis).
Hands-on experience with cloud platforms (e.g., AWS, GCP) and containerization tools (e.g., Docker, Kubernetes).
Strong problem-solving skills with a focus on delivering clean, maintainable code.
Director of Conversion
Caesars Entertainment Job In Jersey City, NJ
As the Director of Conversion Optimization at Caesars Digital, you will play a vital role in shaping the onboarding journey for new customers into our Sportsbook and Online Casino products. You will oversee the optimization of landing pages, the registration flow, and fraud/KYC rules. You'll play a critical role in shaping A/B testing and monitoring of performance and be the link between marketing & operational business owners and product & tech teams. Your role will play a key part in hitting growth targets of Caesars Digital, and success in this role will directly contribute to the bottom line.
What You'll Do
Develop a culture of data-driven improvement and optimization of the new customer journey.
Establish test and control frameworks to enhance the registration funnel.
Identify major areas of friction and work with internal teams to overcome or mitigate.
Define and communicate a clear strategy of improvements to Senior Management and other key business stakeholders.
Build and lead a team of conversion specialists, deploying your strategy and frameworks across the digital portfolio.
Ensure that all journeys are compliant with applicable State and Federal legislation and best practices for digital marketing.
Distill internal and third-party KPIs into actionable improvements and testing opportunities.
Constantly improve the testing framework for Caesars Digitals onboarding journeys.
What You'll Need
7+ years of experience in conversion optimization, with a proven track record of optimizing onboarding funnels in a fast-paced and regulated environment.
Experience in digital marketing with an emphasis on direct response, landing pages, and onboarding funnels.
Proven track-record of process improvements supported by rigorous testing and data-driven insights.
Strong proficiency with analytical tools such as Power BI, Mixpanel and Tableau and marketing insights tools like FullStory.
Excellent analytical skills and the ability to distill complex datasets into clear and concise insights.
Strong communication skills, able to clearly explain detailed conversion strategies to non-technical stakeholders and collaborate effectively with cross-functional and disparately located teams.
Exceptional leadership skills with the ability to build and manage a conversion team, while fostering a culture of data-driven continuous improvement.
Delivery Manager - Growth
Caesars Entertainment Corporation Job In Jersey City, NJ
As a Delivery Manager, you will act as a leader for two to three Scrum teams, ensuring effective delivery of high-quality solutions while fostering a culture of continuous improvement. You will collaborate closely with Product Managers, Tech Leads, Engineers, and stakeholders to remove impediments, track progress, and ensure Agile practices are followed to drive successful delivery.
This role will be hybrid in the Jersey City, NJ office 3 times per week. Candidates must also be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
What You Will Do:
* Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
* Act as a coach for the team, ensuring Agile principles and practices are effectively adopted and sustained.
* Track team velocity and progress using Jira and ensure visibility of team performance through dashboards and reports.
* Partner with Product Managers to ensure a well-groomed backlog with clearly defined user stories and acceptance criteria.
* Monitor sprint commitments and ensure the team delivers value within agreed timeframes.
* Identify, document, and address risks, dependencies, and blockers impacting delivery.
* Ensure timely communication of project updates, risks, and issues to stakeholders and leadership.
* Support team members in resolving conflicts, addressing challenges, and maintaining high morale.
* Facilitate retrospectives and follow through on action items.
* Analyze team performance metrics to identify areas for improvement in efficiency and quality.
* Use team performance metrics to inform commitments and set reasonable expectations for delivery.
* Advocate for and implement process enhancements to streamline delivery and improve outcomes.
* Collaborate with other Delivery Managers to share best practices and ensure consistency across teams.
* Support the team in release management activities, including participation in the release process or deploying releases for services.
Qualifications:
* 5+ years of experience as a Scrum Master, Agile Delivery Manager, or in a similar role.
* Experience with Technical Project Management, Product Management, or Software Engineering a plus.
* Strong familiarity with the software development lifecycle (SDLC).
* Strong familiarity with release management activities, including CICD, TDD, and feature flags.
* Proven track record of successfully delivering complex projects in a high-growth, technology-driven environment to customers.
* Hands-on experience working with cross-functional teams, including Product, Engineering, and Design.
* Deep understanding of Agile frameworks (Scrum, Kanban) and tools like Jira and Confluence.
* Experience with coaching teams on Agile practices, including Definition of Ready and Definition of Done.
* Strong facilitation, coaching, and conflict resolution skills.
* Excellent problem-solving and organizational skills with a focus on driving outcomes.
* Exceptional communication and stakeholder management abilities.
iGaming Social Media Manager
Caesars Entertainment Corporation Job In Jersey City, NJ
We are looking for a talented Social Media Manager to lead social media and content strategy with the ideation, production, editing, and scheduling of content for the iGaming vertical. This position will report to the Senior Director of Social Media, Sports + iGaming. This role is for creating and assisting with organic content for the Caesars Palace Online Casino, Horseshoe Online Casino brands and more. This position is fully integrated within the corporate communications organization and will be exposed to the positioning of various Caesars Entertainment brands across multiple platforms.
ESSENTIAL JOB FUNCTIONS:
* Leads and expands the Caesars Palace Online Casino, Horseshoe Online Casino Brand and other iGaming related brands with a clear social media content strategy
* Creates and maintains editorial calendar to keep content fresh, accurate and up to date
* Ensure quality and consistency of brand identity, narrative, tone and voice across all channels
* Identifies opportunities to engage on Instagram, Facebook, and X
* Bring fresh, exciting ideas and channel-specific approaches to the team that elevate existing initiatives as well as connect the brand with important cultural moments and conversations
* Stay abreast of updates and changes to the key social media platforms and explore new and emerging channel opportunities
* Collaborates with other departments such as iGaming Promotional Strategies, Online Content, Project Management, Caesars Rewards Destination Partners, Game Suppliers, and other key players to produce and execute content around key initiatives
* Fosters relationship with Caesars Rewards regionals properties to establish workflow and communication for synergies
* Consistently reports on channel findings and monthly social media metrics, ultimately connecting the social media strategy and tactics to key brand and business outputs
* Complies with process and governance with the usage of social media publishing and analytics tools.
* Project manages campaigns and deliverables when working with internal studio resources.
* Must have a strong knowledge of iGaming content with a strong understanding of compliance and other regulatory guidelines
* Delivers work on or before deadline.
* Covers events and activations as needed.
* Occasional travel may be required.
* Must have a positive attitude and the flexibility to work with several departments and personalities at all levels of the organization.
QUALIFICATIONS:
* Bachelor's degree in related field and/or equivalent work experience required
* Candidate should be self-motivated; detail orientated, and prioritize multiple tasks
* 5+ years of experience with a proven track record of success managing social media strategies, channels, and campaigns
* Extensive passion and knowledge of iGaming/Casino business
* Excellent written and verbal communication skills
* Experience developing and posting content on all social media platforms, including Facebook, Twitter, Instagram, TikTok and YouTube
* Advanced knowledge of social media metrics and key performance indicators
* Experience reporting on campaigns successes
* Experience managing people
* An "always-on" mentality as the social media world is constant, with availability to work nights and weekends
* Candidate should be self-motivated; detail orientated, and prioritize multiple tasks
* Other desired skills include time management skills, critical thinking, problem-solving, and presentation skills
* Adobe Photoshop experience is a plus
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Tech Lead (Backend) - Sportsbetting
Caesars Entertainment Corporation Job In Jersey City, NJ
As a Tech Lead, you will manage a team of engineers, ensuring smooth delivery within a Scrum framework. You will mentor team members, enforce best practices, be responsible for your team's quality output, and actively contribute to improving development processes. You will also write code and pick up user stories to keep your team on track. This role requires close collaboration with cross-functional teams, ownership of technical excellence, and the ability to drive high-quality deliverables.
This role is a hybrid role where employees must be on-site 2-3 days per week. Candidates also must be willing to travel on-site to complete onboarding orientation as dictated by the hiring team.
Home Office: Jersey City, NJ
What You Will Do:
* Develop, implement, and maintain best practices and standards that drive higher quality and operational excellence within your team.
* Advocate for and oversee the delivery of high-quality software, which is easily maintained due to high unit test coverage and reliable end to end automation coverage.
* Perform quality control by ensuring effective code reviews and addressing technical debt alongside product development.
* Collaborate with Solutions Architects to create and review architectural documentation.
* Track your team's technical debt and advocate for time to address technical issues alongside product development.
* Ensure adherence to Agile/Scrum best practices throughout delivery in partnership with the Delivery Lead.
* Collaborate with Product in planning activities, including sizing of work, identifying risks and dependencies, and assigning out user stories to team members.
* Directly contribute to team efforts by developing user stories each sprint.
* Support developers through refinement, breaking down requirements into technical tasks, user story creation, and providing estimations. Push back on unrealistic timelines as needed.
* Hold the team accountable throughout delivery, ensuring that the team follows appropriate processes.
* Report out on progress against prioritized initiatives to stakeholders. Regularly communicate engineering risks and dependencies.
* Support the team in feature readiness, including preparing for releases and deployments
* Act as the direct manager of a team of engineers. Conduct regular 1:1s, provide mentorship, and deliver constructive feedback to foster team growth.
* Support hiring and people management processes.
What You Will Need:
* 5+ years of progressive experience as a software engineer, preferably within a high growth product tech environment.
* Proven ability to train, mentor, and guide engineers.
* Demonstrated bias to action and ownership over key initiatives.
* Extensive highly competent engineering experience in Java, Spring Framework (Springboot specifically) Quarkus, and OR.
* Extensive engineering experience utilizing AWS (Amazon Web Services).
* Extensive engineering experience in Building and maintaining APIs (Application Programming Interfaces).
* Experience in designing software architecture at scale.
* Must possess a test driven mindset.
* Experience with OLTP systems.
* Experience with Kafka and NRT messaging platforms.
* Expertise in Agile software product delivery and Scrum.
* Strong delivery mind-set.
* 1+ year experience managing software engineers preferred.