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Business Administrator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted Experts
Dr. Anna Frank,
Wayne Counts
Business Administrator Example Skills
Below we've compiled a list of the most critical business administrator skills. We ranked the top skills for business administrators based on the percentage of resumes they appeared on. For example, 12.0% of business administrator resumes contained customer service as a skill. Continue reading to find out what skills a business administrator needs to be successful in the workplace.

15 business administrator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how business administrators use customer service:
  • Managed office operations including accounts receivable, collections, inventory tracking, sales reporting, customer service and business correspondence.
  • Provide customer service assistance to company loan representatives and mortgage brokers, while maintaining utilization of World Savings desktop systems.

2. PowerPoint

Here's how business administrators use powerpoint:
  • Created PowerPoint presentations used for critical client meetings as well as internal management and executive meetings.
  • Assisted with presentation of project status and bid review calls through the utilization of Adobe Professional, Excel, and PowerPoint.

3. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how business administrators use payroll:
  • Organized office operations & procedures, prepared payroll, and maintained accounts payable/receivable using QuickBooks.
  • Perform payroll responsibilities including pension reporting, agency contributions, State and Federal tax contributions.

4. Team Support

Here's how business administrators use team support:
  • Provide team support, including organizing group morale events, and assisting with planning and execution of team off sites.
  • Team support for 120 person organization - space management, asset management, meeting and event coordination

5. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how business administrators use financial statements:
  • Established financial statements for corporate, construction, and service departments to highlight profitability of each department.
  • Provided support to management, handled routine administrative work, coordinated financial statements, tracked project information.

6. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how business administrators use oversight:
  • Continued management, oversight, and approval of all business-related activity while training University business administrator to assume responsibility of oversight.
  • Provided oversight for the management and accountability of real and personal property* Established performance standards and evaluated performance of nine personnel.

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7. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how business administrators use windows:
  • Collaborated with the client's Windows administrators, database administrators, and a line-of-business manager for business requirements.
  • Configured Business Objects enterprise for Windows AD/LDAP authentication and SAP integration.
Select Skills To Add To Your Resume

8. SharePoint

Here's how business administrators use sharepoint:
  • Collaborate with external SharePoint team to resolve Central Administration related issues.
  • Consulted administrators on SharePoint optimization.

9. BI

Here's how business administrators use bi:
  • Collaborate regularly with Internal Recruiting Manager in recruiting new talent within BI department for Executive Director.
  • Assist in training and providing documentation to end-users utilizing BI applications functions and features efficiently.

10. Business Administration

Business administration is the management of a commercial firm. It incorporates all aspects of supervising and overseeing business operations. Considering the leadership and management perspective it unfolds into the fields of accounting, finance, quality assurance, data analysis, sales, information-technology management building administration, design, development, project management, research and development, and marketing.

Here's how business administrators use business administration:
  • Continued education through obtaining additional major emphasis in Communications and minor in Business Administration.
  • Developed and implemented policies, procedures, and processes for business administration and operations.

11. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how business administrators use human resources:
  • Monitor monthly Human Resources policies and procedures changes and generating a change notification to Program Managers and Supervisors for employee distribution.
  • Developed visual management and electronic documentation for continuous improvement, employee health and safety and human resources.

12. Expense Reports

Here's how business administrators use expense reports:
  • Coordinated travel logistics, trip preparation and submitted expense reports for management team.
  • Managed expense reports for general manager and director weekly.

13. Purchase Orders

Here's how business administrators use purchase orders:
  • Completed all purchase orders and other assigned paperwork while maintaining confidentiality of any information regarding group homes and the individuals.
  • Created purchase orders for third party vendors and coordinated delivery with equipment installations.

14. Event Planning

Here's how business administrators use event planning:
  • Collaborated with domestic and global management to ensure travel arrangements, presentations and event planning logistics handled successfully.
  • Created numerous nationwide templates for internal sharing websites, reference, executive meeting and event planning.

15. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how business administrators use administrative functions:
  • Performed cost assessment of teaching/administrative functions and devised plan to adjust tuition to levels commensurate with quality of programs offered.
  • Performed other administrative functions such as facility requests, purchasing, restaurant and catering reservations.
top-skills

What skills help Business Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Business Administrator resumes?

D

Dr. Anna FrankDr. Anna Frank LinkedIn Profile

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What Business Administrator skills would you recommend for someone trying to advance their career?

W

Wayne CountsWayne Counts LinkedIn Profile

Associate Dean, The University of Texas Permian Basin

Accounting is a field where there is almost always a demand. Regardless of whether a business is booming or in decline, someone has to keep track of it and report it. With the steady increase in the public sector, there is always an increased demand to make sure the taxpayers are getting what they are paying for, so assurance services seem to keep rising in demand.

What type of skills will young Business Administrators need?

W

Wayne FletcherWayne Fletcher LinkedIn Profile

Associate Professor, California Baptist University

Interestingly, as you speak to employers, this has not changed over the last 20+ years. I had a conversation with my advisory board last week and discussed this question. Employers, generally speaking, are seeking students with good soft skills. By soft skills, I am referring to the ability to effectively communicate across different mediums, the ability to critically think through situations, and the ability to demonstrate self and situational awareness (emotional intelligence).

However, additional elements our advisory board identifies are personal integrity and decision making from an ethical perspective. Employers expect that an accounting major, or a finance major, or (fill in the blank) will possess the knowledge and technical competencies to perform entry-level professional work. And, if a graduate is smart, they can be trained to work in a specific business. However, soft skills take a long time to develop – and employers often don’t believe they have the time or capability to focus on that specific aspect of new employee development.

What technical skills for a Business Administrator stand out to employers?

S

Susan EpsteinSusan Epstein LinkedIn Profile

Clinical Professor, Drexel University

Technology-based skills such as software proficiency and data analysis are important in today's business environment, but obviously this will vary by industry and even job specifications. On the other hand, soft skills transcend job and industry. Strong interpersonal skills (including listening, often a weakness in our communication skill set), critical thinking, and time management make strong leaders and equally strong followers.

What soft skills should all Business Administrators possess?

D

Dr. Elizabeth Homan Ph.D.

Professors, Department Chair, Catawba College

Networking, networking, networking. And being a nice, friendly, honest human being. Flexibility and a level head in the face of persistent change. Resilience and an ability to work with the conditions in which you find yourself. Working with what you have, not what you wish you had.

List of business administrator skills to add to your resume

Business Administrator Skills

The most important skills for a business administrator resume and required skills for a business administrator to have include:

  • Customer Service
  • PowerPoint
  • Payroll
  • Team Support
  • Financial Statements
  • Oversight
  • Windows
  • SharePoint
  • BI
  • Business Administration
  • Human Resources
  • Expense Reports
  • Purchase Orders
  • Event Planning
  • Administrative Functions
  • Office Equipment
  • Business Operations
  • Administrative Tasks
  • Travel Arrangements
  • Financial Reports
  • Web Intelligence
  • SQL Server
  • Business Management
  • Financial Management
  • Business Processes
  • Universes
  • Financial Analysis
  • QuickBooks
  • Business Development
  • Grants Management
  • Journal Entries
  • Office Management
  • CMC
  • Budget Preparation
  • Data Warehousing
  • Scheduling Appointments
  • LDAP
  • Healthcare Administration
  • GPA
  • Accounts Receivables
  • Accounts Payables
  • Financial Transactions
  • Financial Data
  • Tomcat
  • Office Operations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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