Billing Specialist Jobs in New Mexico

The Resolutions Associate is responsible for facilitating customer interactions through multiple communication channels, but predominantly inbound and outbound phone calls. The goal of the customer contact is to resolve unsecured obligations by collecting overdue payments. Using excellent communication skills, the Resolutions Associate establishes rapport and builds trust with This individual thrives in a team environment and has potential to earn monthly bonuses based on performance. Overview of Responsibilities Contact customers to discuss overdue payments and encourage a prompt solution. Establish rapport with customers to build trusting relationships. Initiate and maintain effective communication with third party customers to negotiate payment plans, settle agreements, or suitable arrangements based on their financial situation. Respond to customer inquiries, disputes, complaints regarding outstanding balances, providing exceptional customer service, and resolving issues promptly. Achieve monthly goals. Update customer information, payment records, and any relevant notes in LiveVox and Interprose). Expected to maintain a professional and ethical approach with debtors, adhering to confidentiality and privacy guidelines. Adhere to all company policies and procedures, as well as State and Federal laws. Regular attendance and timeliness is required. Performs other duties as assigned. Required Skills, Knowledge, and Experience High School Diploma, GED or equivalent. Previous collections, customer service or sales experience. Comfortable working in a call center setting is preferred. Understanding of collections/legal requirements/recovery activities is a plus. Familiar with Microsoft Office Suite; Outlook preferred. Ability to communicate effectively in English & Spanish is a plus. Preferred Skills, Knowledge, and Experience Upbeat attitude and passion for people. Receive feedback and convert it into positive action. Excellent verbal and written communication skills, paired with active listening. Focused with strong attention to detail. Ability to manage high-pressure situations. Multi-tasker (listen, type, email, data entry, etc.) Physical Requirements Must be able to remain in a stationary position for prolonged periods of time, working on a computer in an office environment. Schedule Monday through Friday Three days a week 8am-5pm Two evening shifts 12pm-9pm Benefits: Medical/Dental/Vision* Life* STD/LTD* Holidays* FSA/HSA Paid time off 401(k) with match Performance based monthly incentives * Company Paid Americans with Disabilities Act Spring Oaks Capital, LLC encourages diverse candidates to apply. We strive to make the application process accessible to any and all users. Please contact **************************** regarding the accessibility of our website or if you need assistance completing the application process. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications. Equal Employment Opportunity Spring Oaks Capital, LLC is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to age, sex, ancestry, race, religion, gender identity, genetic information, marital status, national origin, disability, protected veteran status, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Responsible for the accurate collection and record-keeping of payments received for services rendered. May verify insurance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Responsible for accurately processing charge tickets as patients exit the facility. Reviews and codes tickets for accuracy and completeness, determine appropriate fees for services rendered, calculate totals, collect appropriate amount from patients, properly record information. Maintains appropriate levels of cash; balances cash drawer per company procedure; balances daily input of coding to the actual money or deposits. May be required to key charge information, including hospital or other satellite services, into on-line entry program. Participates with other staff to follow up on accounts until no balance or the account is turned over for collection. This will be performed within the guidelines of the collections policies. Refers patients to supervisor or Accounts Receivable representative for clarification or discussion of account and/or payment terms, within the guidelines of the collections policy. Operation and maintenance of credit and collection equipment. Maintains appropriate supplies inventory. Assists with coding and error resolution. Assists with patient education concerning insurance plan. May maintain files with referral slips, insurance and insurance waivers. May assist in the referral process. Follows the CHRISTUS guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS cultural diversity objectives. Supports and adheres to CHRISTUS Service Guarantee. Operates telephone, computer, copier, and fax machine, and 10 key calculators by touch. Has good math and communication skills. Performs other related work as required. Job Requirements: Education/Skills High school diploma or equivalent required. Experience One year of billing experience, including ICD9, CPT, and HCPCS coding in a healthcare organization is required. Licenses, Registrations, or Certifications None required. Work Schedule: Varies Work Type: Full Time

Student Support Services TITLE: Medicaid Specialist CLASSIFICATION: Student Support - Other, Non-CBA DEPARTMENT: Special Education WORK HOURS: 7.5 Hours per day CONTRACT LENGTH: 236 Days Salary: Student Support Other ($56,397 - $67,934) Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specification are not intended to reflect all duties performed with the job Definition: The Medicaid Specialist in the school district is responsible for overseeing the district's Medicaid billing and compliance program. This includes managing the documentation, submission, and follow-up of Medicaid claims for eligible services provided to students, particularly those receiving special education services. The Medicaid Specialist ensures the district remains in compliance with Medicaid regulations and serves as the primary point of contact between the district, Medicaid agencies, and service providers. SUPERVISION RECEIVED Receives direction from the Director, Specialists and Assistant Superintendent. ESSENTIAL FUNCTION STATEMENTS Essential responsibilities and duties may include, but are not limited to the following: Medicaid Billing & Claims Processing: Prepare and submit accurate Medicaid claims for eligible services provided to students, including therapy, nursing, and other related services. Review student IEPs (Individualized Education Programs) and related documentation to ensure Medicaid-covered services are properly billed. Monitor and track the status of claims, ensuring timely follow-up on unpaid or denied claims. Compliance & Documentation: Ensure compliance with federal, state, and district guidelines related to Medicaid billing for school-based services. Maintain detailed and accurate records of Medicaid services provided to students, ensuring all documentation supports reimbursement. Assist in the preparation for audits and work with internal and external auditors to ensure proper documentation and billing practices are followed. Collaboration & Communication: Serve as a liaison between the district, Medicaid agency, parents, and service providers regarding Medicaid services. Provide training and guidance to school staff (including service providers and special education coordinators) on Medicaid billing procedures and documentation requirements. Participate in meetings with administrators, service providers, and district staff to support the delivery of Medicaid-covered services to students. Data Management & Reporting: Compile and maintain data on Medicaid services, ensuring that accurate and up-to-date records are kept. Prepare reports for district administrators, providing updates on claims status, revenue, and areas needing improvement. Monitor Medicaid reimbursement rates and trends, reporting findings and recommending changes to maximize district reimbursement. Customer Service: Address inquiries from parents, service providers, and district staff regarding Medicaid services and billing. Resolve discrepancies or issues related to Medicaid billing in a timely and professional manner. Qualifications: Education and Experience: Associate degree or higher in healthcare, business administration, or related field preferred. Previous experience in Medicaid billing, healthcare administration, or special education services preferred. Knowledge of Medicaid policies and procedures, especially related to school-based services, is highly desirable. Skills and Abilities: Strong attention to detail and accuracy in handling documentation and claims processing. Ability to interpret and apply Medicaid regulations and policies. Excellent communication skills, both written and verbal. Proficient in using computer software (Excel, Word, and Medicaid billing systems). Ability to manage multiple tasks and prioritize effectively. Mental demands: Reading, ability to communicate effectively (verbal and written), maintaining emotional control under stress, coordinating and conducting districtwide training, and interpreting policy, procedures, and data. Physical Requirements: Ability to perform the job and access the environment for which you are hired. The following may be required: Sitting, standing, lifting, moving about the room or school, carrying (up to 20 pounds), reaching, squatting, kneeling, prolonged typing, physical ability to type on a keyboard terminal, and moving light furniture. Equipment/Technology Handled: Must know how to properly operate or be willing to learn to operate all multimedia equipment including current technology. Work Environment: Must be able to work within various degrees of noise, temperature, and air quality. Interruptions of work are routine. Flexibility and patience are required. Must be self-motivated and able to complete job assignment without direct supervision. After hour work may be required. All GMCS schools are eligible for the Public Service Loan Forgiveness Program (PSLF).

Billing SupervisorEmployment Type: Full-Time, Mid-LevelDepartment: Financial CGS is seeking a Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Ensures accurate observance of e-billing requirements and processes.- Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.- Ensures timely invoice submission to clients, based on established timelines.- Creates and distributes ad hoc operational and billing reports to management as requested.- Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.- Supports internal and external auditors as requested.- Supervises e-billing and receivables staff.- Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.- Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.- Delegates assignments and projects to staff as appropriate Qualifications:- Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.- High attention to detail, outstanding organizational skills and the ability to manage time effectively.- Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.- Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.- Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.- Ability to work both independently and as part of a cross-functional, collaborative team. - Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.- Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.- Two years of supervisory experience in similar role and ability to assume a leadership role.- Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* $71,400 - $96,900 a year

The Ambulance Billing Supervisor is responsible for overseeing the medical claim billing and revenue cycle for the City of Rio Rancho. This includes reviewing and overseeing accurate and timely insurance verification, escalation or appeal, charge entry, coding, claims submission, collections, accounts receivable and cash reconciliation processes. Under direction of the Division Manager, this position is responsible for ensuring that policies and objectives are handled in accordance with payer agreements and state guidelines. In addition, this position develops, facilitates, and maintains training for staff on regulatory changes affecting the ambulance billing processes and systems. This position trains employees, assigns work tasks, and monitors the work performance of ambulance billing employees. Education / higher education: AA Degree For required college degrees, applicable field(s) of study: Business, Accounting or related field. Minimum number of years of directly related experience: Five years of complex accounting or bookkeeping experience, plus one-year supervisory experience. In lieu of a degree incumbent must possess six years of experience. Education and/or experience preferences: Experience in medical billing and terminology, including Medicare, Medicaid, and commercial insurance regulations. Driver's License requirement: Frequent Driver -- Regular Driver's License Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: Certification by the National Association of Ambulance Coders (NAAC) Knowledge: Principles and practices of supervision and personnel administration; Department policies and procedures; Accounting principles, practices, and methods of accounting; Knowledge in health care financial management systems and processes. Knowledge of HIPPA, Medicare, and Medicaid regulations as they pertain to Ambulance Billing. Knowledge of research techniques and sources of available current information. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net wpm). Use of technology, equipment and software typically used in the office environment. Analyzing reports and accounts, and proper coaching techniques. Organize workload; effectively operate standard office equipment (calculator, telephone, fax, copier) and a personal computer and client/server computer with complex tables and databases; Resolve problems involving a few concrete variables in standardized situations. Abilities: Audit for proper accounting principles, practices, methods, accounting and financial records; interpret and understand accounting procedures; Establish and maintain effective working relationships. Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate, ratio, and percent. Read, comprehend and interpret complex reports, instructions, short correspondence, and memos; Write correspondence and reports; Operate the City's computer database and standard Microsoft software (Excel, Word); Effectively present information in one-on-one and small group situations to customers and other employees. Respond to inquiries or resolve complaints and disputes from staff, customers, regulatory agencies, or members of the business community; and define problems, interpret policy, collect data, establish facts, and draw valid conclusions. Interaction with Groups/Agencies/Entities: Internal: Works with inter-departmental staff and supervisors or managers, and with accountants and department managers. External: Works with external auditors through department managers, vendors, insurers and various external customers. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Supervises and evaluates the work of employees in the Ambulance Billing Section. * Identifies, recommends and implements procedures to increase efficiency of the unit; coordinates the work flow to ensure that schedules are met and the level of accuracy and productivity are maintained. * Assigns employee duties; advises subordinates of procedural and policy changes; appraises employee performance; schedules leave; prepares attendance records; oversees and monitors training of existing and new personnel. * Answers questions and resolves problems relating to the operation of the Section. * Conducts verbal and written communication with patients, attorneys, insurance companies, and government agencies in an effort to collect monies owed for emergency services. * Ensures HIPAA, Medicaid, and Medicare compliance. * Develops and implements programs, forms, and other program elements to monitor and ensure collection of accounts receivables. * Coordinates with the Information Technology Department when implementing changes to the ambulance billing program and procedures. Resolves any technical difficulties arising with vendors, ensuring the integrity of the billing and revenue collection cycle is maintained, and timely revenue collection is achieved. * Prepares monthly accounts receivable reports as well as all other financial reports as required by the Division Manager. * Audits reports submitted from calls. Codes ambulance charges based on completed documentation utilizing accurate billing procedures and assigning proper CPT codes. * Investigates claim denials from third party payers to ensure accuracy by reviewing services patient received and making any coding/charging corrections to resolve discrepancies. * Reviews and sends billing statements to patients. Assists patients regarding coding and billing in order to facilitate timely payment of accounts. * Reviews appropriate payer and government websites and attends continuing education seminars in order to stay abreast of industry changes. Develops and presents training to subordinates on pertinent industry policies and topics. * Oversees various municipal accounting operations and budget compliance tasks within the general ledger, accounts receivable activities involved emergency medical services such as data entry and audits for accuracy, compliance, coding, and completeness of transactions. Oversees collection of delinquent accounts, including establishing and monitoring payment schedules, customer follow-up and account research, and reconciling accounts. Assign EMS codes into the accounting software to include the following: International Classification of Disease Codes (ICD); Healthcare Common Procedure Codes; Current Procedural Terminology Codes (CPT). Adhere to coding guidelines as defined by the USDDS, AMA, AHA, AHIMA, and HCFA to accurately bill insurance companies and/or patients. * Serve as primary contact for overall customer service and dispute resolution for City and Sandoval County Contract accounts. * Assist patients with complaint/dispute resolution for collection of balances in an effort to promote quality customer service and maximize collection. * Serve as primary contact to City's collection company. * Monitor and recommend budget for all material and services needed for the overall operations of EMS billing; including Sandoval County. * Establish payment plans for customers and filter approval through Accounting Division Manager. * Schedule and assure accounting workflow is in accordance with meeting deadlines. * In a declared emergency, employees will be assigned duties as needed. * Serves as backup for other department personnel, as needed.

For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Central Billing Representative I to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual's income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients' emotional, social, and cultural needs. In addition to serving a community-centered organization we offer an excellent benefits package to include: Benefits Offered Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account Employee Assistance Program Aflac Life and AD&D Insurance Voluntary Life Insurance Identity Theft Retirement Savings -403(b) 10-20 days per service year (based on length of service) Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave) Long Term Sick Leave 40 hours per year 10 Paid holidays per year 40 hours of Educational Leave per year for full time employees $700 per year for tuition reimbursement A. POSITION SUMMARY Under the direct supervision of the Director of Revenue Cycle Management, the Central Billing Representative I is responsible for maintaining a high performance work environment characterized by positive relationships and a strong orientation towards customer service and timely quality patient billing. The Central Billing Representative I is responsible for direct interaction and assistance to Site Biller Representatives, patients, physicians, colleagues, contractors and consultants for the purpose of billing, collection and reporting of multi-specialty self-pay, third party payer accounts receivable and claims on a daily basis. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Review of site batched patient encounters for charge and payment accuracy, as needed including encounter rate and or other necessary billing adjustments; Monitor and review site unbilled encounters and assist when necessary to meet mutual daily and weekly deadlines; Provide education on encounter batches as appropriate to minimize error reoccurrence and support maximum reimbursement; Meet all EOM (end of month) closing activities and deadlines; Coordinate electronic patient statements on a monthly basis; Post payments received and reconcile system postings to lockbox &/or EOB (explanation of benefits) totals; Record NSF checks returned by bank and notify patient of adjusted balance due; Review credit balance reports and prepare refund requests for overpayments; Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues; Review assigned outstanding A/R to identify problems with various insurance payers (-i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances; Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement; Demonstrate ability to edit & submit insurance claims for fee for service and prospective payment system reimbursement; Resolve unapplied cash, errors in cash reconciliation and changes in payment allocation to insurance payer types; Communicate payment terms and establish agreed-upon payment plans for overdue patient and insurance account balances. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives; Evaluate uncollectible patient and insurance accounts and make recommendations concerning account write-offs and/or placement as bad debt status; Complete bad debt process based on FCCH procedure; Document activities on accounts, including corrections and collection activities in the practice management system and additional MS Word software tools provided; Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements; Assist and train other staff members as requested in the areas of registration and billing; Assist Site Biller Representatives and cover and perform their functions in their absence. Responsible for all other duties as assigned; Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED; One to three years data entry and billing and claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement; Experience in a multispecialty clinic setting; D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental); Billing Certificate, the result of graduation from a certified billing school; Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & Dental Coding and/or ICD-10 diagnosis coding; E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner PWPM Practice Management System, Cerner Electronic Health Record System and Dentrix Dental billing and E H R; Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs; Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served; Ability to work on a variety of assignments concurrently within established deadlines; Ability to work with others in a problem solving and team environment and to work alongside staff as needed; Knowledge of HIPAA as it relates to medical, dental & behavioral health billing; Position requires a high level of accuracy and attention to detail; Ability to communicate effectively, both orally and in writing; Ability to respond effectively to sensitive inquiries or complaints; Ability to work independently with minimal supervision; Proficient with computers and MS Windows software programs; Knowledge of Federally Qualified Health Care billing and reimbursement preferred; Working knowledge of CPT, Dental ADA, DSM V and ICD-10 preferred; Knowledge of Medicare and Medicaid guidelines; General knowledge of UB04, HCFA1500 and Dental ADA Electronic and Paper claim forms; Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations; F. AGE OF PATIENT SERVED N/A G. COVID-19 VACCINE REQUIRED COVID-19 Vaccination required as a condition of employment. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement at the time an offer is delivered. H. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position has to be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities, or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends and evenings may be required to meet with members of the Board of Directors and meet deadlines.

Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for an Accounts Receivable Specialist. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Accounts Receivable Specialist should have experience in Credit & Debits processes, (Individual Request) by making sure all systems (SFDC-SAP) work adequate plus is likely to perform basic accounting tasks such as general ledger and payment reconciliations. Also oversees receivable transactions related to payment applications, refunds, write-offs and chargebacks ensuring accuracy and compliance. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create over millions of smiles. In this role, you will… * Be responsible to manage SFDC queues for Billing and cash applications if necessary and process request according to SLAs stablished. * Prepare credit card payments reconciliation in a daily basis. * Assist external teams on queries regarding credit card charges. * Prepare G/L accounts reconciliations in Blackline system. * Provide reports and support to other teams during EOM activities. * Process refunds write offs and chargebacks into the ERP within the SLA.

Grade : PAY GRADE 27B Job Class : CUSTOMER SERVICE CLERK Posting Start : 03/28/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $15.60

Under the direction of the Patient Financial Services Supervisor, The PFS Cash Posting Specialist is responsible for accurate collection of patient payments and accurately posting of cash and credit deposits by deposit date into the facility EHR system. PRIMARY FUNCTIONS: 1. Daily balancing of cash drawer and conducting daily cash reconciliation 2. Research of all insurance payments for any discrepancies according to the facility contracts. 3.Responsible for the medical facility daily bank deposit, inputting payment and adjusting data onto patient accounts. 4. Processing electronic remittances 5. Posting all miscellaneous cash receipts corresponding to the general ledger accounts. 6.Assist in daily report tracking of all outside vendors to ensure correct posting of all charges and adjustments. 7. Complete daily credit balance report to ensure concurrent correction of credit balances. 8. Greets and acknowledge each customer. 9. Assist customers with queries. 10.Processes payments and provides receipts for each completed transaction. 11.Posts all payments and adjustments to the specified patient encounters in accordance with the current cash posting policy and procedure. 12.Reviews scan documentation to identify contractual amounts, denials or payment adjustments that require posting to patient's accounts. 13. Other duties as assigned. EDUCATION AND EXPERIENCE 1.High school diploma or equivalent 2.Associate degree PREFERRED 3.Excellent organizational and time management skills 4.Strong team player 5.Ability to learn quickly, build and maintain long term relationships and work with minimal supervision. 6.Proficient computing skills including 10key by touch 7. High-level of accuracy and attention to detail, flexibility, and ability to attend to competing priorities in an effective and timely way, and prioritize effectively in team environment. NOWLEDGE, SKILLS AND ABILITIES Knowledge of medical billing/collection practices Knowledge of computer programs Knowledge of business office procedures Knowledge of basic medical coding and third party operating procedures and practices Ability to operate a computer, basic office equipment and a multi-line telephone system Skill in answering a telephone in a pleasant and helpful manner Ability to read, understand and follow both oral and written instructions Ability to establish and maintain effective working relationships with patients, co-workers and the public Must be well organized and detail-oriented ADDITIONAL QUALIFICATIONS Bilingual a plus (Spanish / English) preferred RELATIONSHIP REPORTING Reports to the PFS Supervisor PHYSICAL REQUIREMENTS Ability to sit, stand, walk or view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time

Full-time Description MISSION, VISION, & VALUES Our MISSION…to bring out the courage in others. Our VISION…to be recognized as the market leader in operating provider-led, clinically-integrated networks of high quality, value-oriented services across the healthcare spectrum. Our VALUES...Trust, Integrity, Teaching, Collaboration, Transparency, Innovation, Discipline. JOB SUMMARY The Billing Representative is responsible for overseeing all revenue activities, including the coordination of claim submissions and the reimbursement process, ensuring compliance with all state and federal regulations. This role requires close collaboration with patients, staff, and insurance providers to address inquiries and resolve escalated issues promptly. The Billing Representative reports directly to the Reimbursement Manager and contributes accurate accounts receivable (AR) reporting and cash flow updates. RESPONSIBILITIES Verify the preparation and timely submission of all claims to ensure prompt payment and contractual compliance. Mentor and coach new Billing Representatives, staying current on all Medicaid and Medicare laws and regulations relevant to the program. Address escalations and questions from patients, staff, and insurance companies regarding billing matters. Certify that all pre-bill audits are completed to ensure compliance with state and federal guidelines. Monitor the processing of payments from insurance companies and patients, following up on any invoices unpaid within 60 days of submission. Coordinate AR reporting and provide cash flow updates to the Reimbursement Manager. Participate in educational activities and attend weekly and monthly staff meetings. Conduct all activities in accordance with the employee manual, maintaining confidentiality and adhering to HIPAA guidelines and regulations. Requirements QUALIFICATIONS Experience in hospice and/or home health billing required. 2+ years of applicable healthcare reimbursement experience is preferred. Knowledge of medical billing and collection practices, as well as basic medical coding and third-party payer processes. Proficiency in computer programs and familiarity with business office procedures, including basic accounting concepts. Strong organizational skills and attention to detail. Ability to operate basic office equipment and respond to telephone inquiries in a courteous and helpful manner. Skill in reading, understanding, and following written and verbal instructions. Ability to establish and maintain effective relationships with patients, employees, and the public. WORKING ENVIRONMENT This position operates in a typical office environment, requiring frequent sitting and occasional standing, with manual dexterity needed for using a calculator and computer keyboard. JOB RELATIONSHIPS Supervised by: Reimbursement Manager RISK EXPOSURE Minimal risk, primarily involving adherence to HIPAA guidelines and data confidentiality. LIFTING REQUIREMENTS This role primarily involves tasks associated with a standard office environment, requiring minimal physical lifting.

Job Details Entry McKinley Paper Company Prewitt Mill - Prewitt, NM High School Day AccountingDescription The Accounts Receivable Coordinator is responsible for the accurate and timely processing customer payments, inbound freight transactions, customer account statements, credit and debit memos, and accounts receivable reporting. Other duties will include assisting with month end accounting reconciliations and accruals, and assisting with all clerical duties as assigned. This position is responsible for ensuring that all transactions are processed and completed according to company policies and procedures; In addition to accumulating, and reporting information timely for management and other external regulatory agencies. GENERAL RESPONSIBILITIES: Allocate and apply payments from affiliates and third party customers accurately on a daily basis. Process inbound freight transactions on a daily basis Reconcile, make necessary credit/debit memo postings, and send account statements Assist in preparing accounts receivable reports for management and external customers Create, review, and email weekly statements to customers Assure customer balances are accurate and reconcile with the general ledger Respond to requests, questions, and issues timely while developing and maintaining relationships with external and internal customers Maintain an organized record keeping system Document all processes as requested and keep documentation current Provide back up support for AR, AP, and others as required Assist in keeping customer records current Assist in facilitating audits to verify accuracy of customer billings and receivables Assist in the monthly closing processes, closing within the prescribed schedule - primary responsibilities include accruals, report printing and distribution Assist in the review of existing policies, practices, and/or procedures as appropriate, as well as ensuring compliance Assist with clerical needs in the office Any other duties as may be assigned MAJOR CHALLENGES: Accuracy of all information is paramount Keeping financial management apprised of requests and projects as well as timing of closing activities Prioritizing multiple tasks and meeting tight deadlines Communicating to others when information required to complete job duties is not received timely Accurately compiling, summarizing, reporting, and reviewing large amounts of financial data in a short period of time Providing relevant, clear, and concise financial information for decision-making purposes Finding and implementing more efficient ways of doing daily tasks Answering inquiries on demand Employing “best management accounting” practices for facilitating the decision-making process Qualifications Skills and Abilities: Proficiency in Microsoft products and spreadsheets and databases required Previous experience in accounting software such as SAP desired Good analytical ability and communication skills Excellent communication skills both verbal and written Ability to interact professionally with all levels of the organization Excellent attention to detail Organization skills and the ability to prioritize multiple tasks and projects concurrently Ability to work independently and as part of a team Confidentiality with corporate and other information Ability to adapt in a fast paced changing environment Educational Requirements: High Scholl Diploma or GED and a minimum of 2 years' experience in accounting support (i.e. accounts payable, receivable, general bookkeeping), Or Associates Degree in Accounting or related field preferred Working Conditions: This positions is primarily sedentary and work is conducted in an office environment. Requires, using hands motions associated with 10 key, data entry. May require PPE as required, May have exposure to outdoor elements when traveling between facilities. Will be required to work some weekends.

Job Details Alamogordo, NM $15.50 HourlyDescription Accounts Receivable Assistant Accounts Receivable Assistant DEPARTMENT: Billing Job Summary: This individual is responsible for follow-up and collection of all insurance claims; maintenance of correspondence with carriers, and documentation regarding same; works with director of the accounts receivable department to review problem accounts and necessary action to be taken. Education and Experience: 1. High school diploma. 2. Previous office experience. 3. Strong computer background. Essential Skills and Abilities: 1. Computer literate with spreadsheet experience. 2. Strong mathematical and problem solving skills. 3. Excellent communication skills. 4. Working knowledge of standard accounting principles and budgetary experience. 5. Familiarity with taxation issues, professional corporations, and contracting issues. 6. Ability to work as a team member. 7. Management of multiple tasks simultaneously. 8. Strong organizational skills with attention to detail. RESPONSIBILITIES: 1. Daily a. Pulls copies of insurance claim forms each morning; checks each claim through the system to determine whether or not the claim has been paid; issues tracer number one, along with a copy of the billing and explanation of benefits, if applicable, as well as a copy of the patient's insurance card and a self-addressed envelope in order to facilitate response; enters documentation on the accounts aging analysis report and in the system under patient's financial notes; makes appropriate notes on the analysis report and in the system when replies are received on the tracers and takes necessary steps, i.e., account balances are transferred from insurance to patients if the deductible has not been met. b. Sends tracer number two if an account is not paid within 15 days after the issuance of tracer number one; forwards a copy to the insurance commissioner of the appropriate state. c. Calls the appropriate party when accounts are 60 days old and no response has been received from the insurance company or the patient. d. Takes calls directed to the accounts receivable department from patients and/or insurance carriers; discusses accounts with patients and provides whatever information is required by insurance companies in order to get claim paid. 3. Monthly a. Reviews the accounts aging analysis report to determine the accounts requiring immediate attention (after 60 days and over $500 balance are priority). These accounts are to be entered onto worksheets and worked at once.

Provides receptionist and clerical support in preparing, coordinating and compiling patient records, answering phones, and scheduling appointments. Scope In the role of Pre Access Specialist you need to know how to: Coordinate patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository- Identify copay and deductibles, communicate patient financial responsibility to patient prior to date of service, and collection of such patient responsibility prior to service- Coordinate self-pay patient flow to Financial Counselor or program eligibility vendor for identification of possible eligibility for public benefits, those in need of financial assistance or those capable of making payment at time of service or prior to service date- Review input and audit quality to assure accuracy in all aspects of the position, particularly patient type, financial class and insurance codes Minimum Qualifications - High School diploma or GED equivalent - 1 year medical office experience or working in a professional office setting Highly Preferred - Prior registration or insurance authorization experience **The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington** **Physical Requirements:** Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.26 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

The Medical Billing Specialist is responsible for billing and collecting of all accounts receivables (i.e., Medicare, Medicaid, private insurance, self-pay and any other accounts as deemed necessary by the Director of Insurance and Billing). Duties include collecting and entering claim information, verifying and ensuring that insurance claims are submitted correctly and timely, and following up with insurance carriers on unpaid or rejected claims, answering patient inquiries on account status and charges and posting payments on patient accounts. Interested applicants should send resume to: La Casa Family Health Center Attn: Human Resources P.O. Box 843 Portales, NM 88130

Key Responsibilities: Perform daily deposit verification for multiple locations and ensure accurate documentation of all incoming payments. Perform daily check deposits using remote desktop capture. Accurately apply customer payments via check, ACH, wire transfer, lockbox, credit card and other payment methods to customer accounts in the accounting system. Upload check copies and remittance details into accounting software for proper recordkeeping. Process credit card payments, refunds, and manage chargebacks, including submitting to merchants and posting adjustments. Transfer PayPal funds to the bank and apply warranty-related EFT payments. Monitor and manage the Accounts Receivable inbox, responding to inquiries and reviewing ACH/wire remittance notifications. Submit financing transactions for funding and accurately record payments. Prepare and distribute monthly customer statements. Handle customer remittance processing via portals and resolve payment discrepancies, deductions, and disputes in collaboration with sales teams. Process and obtain approvals for customer refunds, including adjustments in the accounting system. Assist in month-end close processes related to accounts receivable and cash application (requires working one Saturday per month). Complete lien release reviews and send finalized documents to customers. Manage compliance documentation, including Form 8300 for large cash payments and Mexico sales tax refund forms. Coordinate with the Tax team for exemption certificates, tax rate adjustments, and maintain proper records. Support general customer account maintenance, ensuring accuracy and completeness. Performs other related duties as assigned.

Job Details Albuquerque NM - Albuquerque, NM $17.50 - $22.50 HourlyDescription The Contribution Processor is primarily responsible for reviewing and processing Incoming and Outgoing Multiple employers' monthly reports and contributions pertaining to Health & Welfare, Pension. Annuity, Dues, etc. As well as processing member Retiree and Cobra contributions and eligibility. Responsibilities Processing Process and reconcile monthly employer contribution reports and retiree/ COBRA self-payments. Perform delinquency and payroll audit processing to include reporting, follow-up and preparation for entry into computer system. Review, research, correct and/or balance computer generated reports. Meet end of month processing deadlines. Gain understanding of all Trust Fund collections, eligibility & enrollment rules. Customer Service Provide high quality customer service to employers and participants by documenting telephone, written and walk-in inquiries regarding eligibility and enrollment in an efficient prompt and professional manner. Respond to and resolve complex issues, including those escalated by members. Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery. Teamwork Work cooperatively with other team members. Actively participate in team meetings and training activities. Perform additional responsibilities and projects as periodically assigned. Qualifications Education/Certification: High School Diploma/GED or equivalent (minimum) Skills/Abilities: Bookkeeping, Accounts Receivable/Accounts Payable experience a plus Strong mathematical skills required. Minimum 35 WPM and 5,000 KPH proficiency Solid knowledge of MS Excel & MS Word (i.e. pivot tables and formulas). Exceptional attention to detail. Strong oral and written communication skills. Professional, client-focused approach to colleagues and assignments. Ability to seek out experiences that may change perspective or provide an opportunity to learn new things. Strong dedication to follow-through on all tasks and assignments. Ability to organize, set priorities, work independently and complete multiple projects within established deadlines. Ability to sit for long periods of time operating a computer keyboard. Employee Benefits Program COMPANY PROVIDES: MEDICAL, DENTAL , VISION SHORT-TERM DISABILITY Full coverage benefits for a low weekly premium of $5 (Employee Only), $15 (for Child(ren) and $20 per week for full family or Employee/Spouse. COMPANY PAID supplemental dental coverage of $1,000 per year for Employee. COMPANY PAID LONG TERM Disability & Life/AD&D coverage. 401K Plan including company match up to 5%. COMPANY PAID additional pension plan entirely funded by the company. EXCEPTIONAL TIME OFF package including Paid Personal Leave (PPL) and Vacation with annual BUY BACK options!!!! Annual, automatic pay increases. Southwest Service Administrators provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence compensation and training. Southwest Service Administrators expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age physical and mental disability, or genetic characteristic

JOB CATEGORY: BILLING / COMMUNITY HEALTH / CLAIMS This position performs a variety of activities to ensure accurate, compliant and timely billing and appropriate reimbursement for all Presbyterian Medical Services health center services from all payor sources. Follows up on claims, contacts Managed Care Organizations (MCO's), reviews electronic claims submissions and eligibility verifications. Qualifications REQUIREMENTS EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent required. One year of healthcare cash posting or billing experience required. Knowledge of automated business applications, including word-processing, spreadsheet and data base management applications required. Data entry experience and knowledge of Medicare, Medicaid, and third-party insurance preferred. $100 EMPLOYEE REFERRAL BONUS BONUSES • All bonuses subject to tax withholding and eligibility requirements. EOE/AA/M/F/SO/Vet/Disability

This position is responsible for providing support to the registration program of the university and serves as the office receptionist. This position reports directly to the Assistant Registrar and/or the University Registrar. This position is represented by a labor union and is subject to the terms and conditions of the Collective Bargaining Agreement upon completion of probationary period. Duties And Responsibilities · Provides registration support to all students to include online and remote learners; · Responsible for creating and updating department documents; · Provides informative support to the campus community and NMHU centers; · Actively participates in New Student Orientation; · Actively participates in an alternative work schedule to include noon hour registration; · Responsible for all incoming calls, emails, faxes, etc.; · Provides necessary administrative support to the Department; · Maintains accurate student records; · Actively participates in commencement related activities; · Maintains regular attendance; · Actively participates in Department cross-training; · Maintains emotional control under stress; · Performs other job-related duties as assigned. Physical Demands Repetitive hand motion and prolonged use of computer; Sitting for extended periods of time; No or very limited physical effort required. Preferred Qualifications · PREFERRED EXPERIENCE : Higher Education experience.

Eye Associates of New Mexico has an outstanding career opportunity within our Patient Accounting Team! Does your job have meaning? Sight . . . is a precious gift! Starting pay $17.00 per hour +, depending on skills/experience Eye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees' professional development. Perhaps these are some of the reasons why our employees have voted us TOP WORK PLACES locally and nationally since 2022 ! Come be a part of our team! We are currently looking for a Full-time Accounts Receivable Payment Poster at our Administrative Office. Job Duties May Include: Post all insurance and patient payments into the appropriate Pt Management System Balances and tracks all posted payments and reconciles to bank deposits Download and process electronic payments and remittance reports Handles all incoming patient accounting mail to ensure accurate disbursement and processing of payments Skills/ Requirements: High School Diploma or Equivalent Experience w/ Microsoft Office Products (Excel, Office, Outlook, etc.) Knowledge and understanding of Medical Terminology, CPT Codes, and ICD-10 Codes Experience w/Next Gen, Advantx, and/or Compulink Strong Typing , and Ten Key skills Strong Communication Skills 1 Year related experience The Accounts Receivable Payment Poster must take the EANM Insurance Certification within one year in role The Accounts Receivable Payment Poster is encouraged to complete one of the following certifications (Certified Patient Services Specialist (CPSS) OR Ophthalmic Coding Specialist Certification (OCS) OR Certified Professional Biller (CPB) OR Certified Professional Coder (CPC) What we offer: Career Path Higher pay in areas where the cost of living is higher Paid time off (PTO) Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!) Medical and Dental Generous Vision benefits for you and your dependents Education Assistance Program 401(k) and Roth Program Flexible Spending Account (FSA) Company paid Basic Life and AD&D Insurance, Short Term and Long Term Disability Insurance Voluntary Supplemental Life and AD&D Free Calm app Financial Wellness Program Identity Theft Protection Plan Employee Assistance Program and more! Please visit us at ************* for more information. AA/EOE/Disability. Eye Associates of New Mexico is a drug and tobacco-free employer. Req 2593