Billing Specialist Jobs in New Hampshire

- 100 Jobs

Supervisor, Billing
Unitil Corporation 4.9
Billing Specialist Job In Concord, NH
Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. Take advantage of a comprehensive benefits package. Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance. * Note: Benefit offerings may differ between union and non-union employee groups Position Purpose Coordinate, plan and supervise personnel as required to complete the daily activities of Billing and Mail Processing Services (3rd party). Collaborate with Billing Process Lead along with other departments and employees in order to develop improved processes and procedures in an effort to obtain operational excellence. Principal Accountabilities Time % End Results 50% Supervision: Supervise, plan and organize the daily activities and work processes of billing staff. Ensure that daily work is completed efficiently, timely and accurately and that company and departmental goals are achieved. Ensure that all customer communications, both verbal and written meet quality expectations and comply with all federal, state, local regulations and Company standards. * Accountable for staff performance, including quality and quantity of work. * Reduce Unitil's financial exposure by ensuring adherence to rules and regulations as they relate to billing and ensure the timely processing of transactions. * Ensure that the company is in compliance with all applicable regulations by maintaining a thorough knowledge and understanding of client company tariffs, Sarbanes Oxley audit procedures, regulatory requirements, and Revenue and Receivables document as they apply to the billing functions. * Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. * Determine departmental goals and objectives; develop policies for billing, including but not limited to, corrected bills, bill adjustments, net metering, edit processing; implement effective record keeping methods. * Ensures area is adequately staffed on a day to day basis and that all personnel are trained. * Exercises managerial authority concerning staffing, hiring, performance appraisals, promotions, and terminations. * Provide advice and direction to staff on disputes, and complaints as they relate to billing, and mail operation. 20% Operational Performance: Direct responsibility for customer billing and ensure that all billing, are effective and processed within the company tariff, Sarbanes Oxley audit procedures, regulatory guidelines and requirements. Direct collaboration with Key Stakeholders, to include: Rates, Reconciliation, CSO, Metering, and Accounting, and the operating companies to ensure that critical customer and billing information is communicated effectively to ensure continuous workflow efforts. * Prepares, maintains and analyzes monthly reports and statistics directly related to areas of responsibility in order to measure department performance and financial results. * Maintain reports including billed and unbilled receivables, adjustments and re-billings to comply with Sarbanes-Oxley requirements and our Internal Controls. * Work closely with the IS Department on programs that relate to billing and mail processing and ensure that CIS changes and programs are thoroughly tested and implemented according to Company standards and in accordance with tariff and regulations. * Work closely with Energy Measurement Control Department and AMI Systems Specialist to ensure the accurate and timely delivery of meter readings. * Successfully investigate, analyze, and resolve directly or coordinate the resolution of the more difficult customer service issues and regulatory complaints, as they relate to billing and mail operation are completed in a timely manner. * Monitor and track budgeted and associated department expenditures. * Maintain a professional relationship with external vendors in order to ensure that the company receives cost effective products and services. 30% Leadership: Develops and maintains a high performance work force; acknowledges and rewards employee's strengths and accomplishments. Fosters a work environment of commitment and achievement, setting high performance standards, and providing the direction, training, and development needed to achieve these standards. Articulates and generates enthusiasm for the Company's mission and goals. Leads by example; demonstrates a strong commitment to Unitil's Core Principles and values and instills this same commitment in all employees. * Identifies essential skills, provides appropriate training, and clearly articulates expectations for conduct and performance. * Works to maximize collaboration, teamwork, empowerment, achievement and responsibility. * Communicates openly by regularly discussing department expectations, company strategic plans and goals and encouraging two way communications and incorporating their feedback. * Confronts issues, addresses conflict, resolves problems and recommends solutions, which may sometimes require taking a tough principled stand, even if unpopular. * Provide leadership and guidance and promote positive working relationships. * Demonstrates self-awareness, self regulation, passion, empathy, and social skills when interfacing with co-workers and subordinates. As Needed Capitalizes on unplanned opportunities and responds to unforeseen situations; undertakes and completes assignments and special projects as assigned by management. Qualifications * A Bachelor's degree in Business, Accounting, or equivalent, * Superior Customer Service and Interpersonal Skills * Proficient PC Skills, including keyboarding, Microsoft Word, and Excel * Demonstrated abilities in implementing change and creative problem solving. * Demonstrated reliability and flexibility. * Must have strong knowledge of practices and procedures related to utility billing. * Excellent organizational and analytical skills * Supervisory and/or equivalent Leadership experience preferred Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Last Updated: 03/27/2025
$64k-81k yearly est. 2d ago
Entry-Level Patient Access Representative II - Dartmouth Hitchcock
Facility 238
Billing Specialist Job In New Hampshire
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
$34k-42k yearly est. 50d ago
Billing Rep I - Located in Bedford NH - 3rd Party experience preferred!
MGH 4.1
Billing Specialist Job In Bedford, NH
GENERAL SUMMARY/ OVERVIEW STATEMENT\: Reporting directly to the Team Supervisor and under the general direction of the Billing & Accounts Receivable Manager (Credit Resolution), the Billing Representative I (Credits) performs a variety of billing functions to resolve credit balances. This position is relied upon to work with a team to gain knowledge and expertise in billing. This includes researching credit balances considering all internal policies and procedures and utilizing knowledge and experience of medical billing, medical retrieval systems as well as insurance rules and regulations. The MGPO Professional Billing Office is the central billing office for physician practices affiliated with Massachusetts General Hospital in Boston Massachusetts. PRINCIPAL DUTIES AND RESPONSIBILITIES\: § Achieve excellence in performance by working collaboratively with others on MGH, MGPO and MGPO Professional Billing Office initiatives § Supports and demonstrates the values of the Massachusetts General Hospital and the Massachusetts Physician's Organization by conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes. § Maintain high standards of professional conduct at all times. Represents the MGPO Professional Billing Office at events and projects external to the organization. § Enthusiastically promote a cooperative team environment to provide value to all customers. Act as a leader in creating a positive atmosphere within the team. Listen and interact tactfully, diplomatically and effectively without alienating others. Account Management § Demonstrate competency and a thorough understanding of all Epic modules. Specific expertise required within the Epic System. § Interpret issues within the Epic workqueues.. Assist in the review of electronic and manual postings to identify true credit balances. § Proficiency in reading EOB's, insurance appeals, reviewing charge corrections, payer refund/retraction rules, HRA/HSA payments, and the ability to identify patient payments. § Effectively handle telephone inquiries from insurance companies and other departments within the PBO. Gather and interpret all relevant information to help resolve issues or complaints. Document issues thoroughly and communicate to the Team Supervisor as needed. § Maximize all features of the Epic Workqueue (filtering and sorting) to ensure thorough resolution of accounts. § Identify and communicate trends within the assigned workqueues to assist in determining area for process/workflow improvements § Apply knowledge of insurance rules and regulations to interpret new insurance/HCFA/HIPAA information and report potential impact. Make recommendations and communicate trends to the Team Supervisor. § Meet deadlines and productivity standards for IDX/PCS workfiles, including but not limited to: 1. Insurance verification 2. Correspondence 3. Claim Submission 4. Requesting Refunds 5. Payer Retractions 6. Special projects § Demonstrate proficiency with a variety of automations, including but not limited to EPIC, IDX, PATCOM, Trust Commerce, Clear Tran, Microsoft Word, Excel, E-mail, Voice-mail, and Payer Websites. § Participate in continuous quality improvement efforts on an ongoing basis. Establish goals with Team Supervisor and track progress. Comply with hospital confidentiality policy. Manage special projects as assigned. § Perform other duties as assigned Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged. QUALIFICATIONS\: § High School diploma or GED equivalent required § One to Three years experience in medical billing and AR systems strongly preferred. § Effective communication, organizational and problem solving skills § Detailed working knowledge of medical terminology, ICD coding and CPT, HCPCS required SKILLS/ ABILITIES/ COMPETENCIES REQUIRED\: § Excellence in customer service skills § Effective communication and interpersonal skills to successfully interact with internal and external customers § Effective organizational and problem solving skills § Ability to manage multiple tasks/projects simultaneously § Knowledge of medical Billing, insurance rules and regulations required § Detail oriented § Adapt positively to changes in the work setting with ease WORKING CONDITIONS\: Office environment The work environment is very busy and dynamic Staff is very collaborative and work together to solve issues with particular practice issues.
$29k-33k yearly est. 60d+ ago
Billing Specialist
Intermediaries
Billing Specialist Job In Keene, NH
The Billing Specialist will work closely with carriers, agents, employers, and policyholders while managing their own caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment. Your Impact: Process bill payments and policy changes with accuracy and efficiency. Manage your caseload and meet all Service Level Agreements (SLAs) with ease. Collaborate with team members to ensure service levels are met for all Premium Accounting clients. Support company-wide initiatives, including system improvements, special projects, and customized services for new clients Juggle multiple assignments with a positive and proactive approach Continuously build your knowledge and share insights with colleagues to enhance overall team performance Successful Candidates Will Have: Proficiency in Excel for managing date and reports Experience working with clients via phone and email to provide excellent service Strong organizational skills and the ability to prioritize tasks in a fast-paced setting. Exceptional attention to detail to ensure accuracy in all billing processes One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, we were ranked 14th largest broker in the U.S. by Business Insurance. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
$32k-42k yearly est. 5d ago
Automation Account Representative
SMC Corporation 4.6
Billing Specialist Job In New Hampshire
PURPOSE The Automation Account Representative maintains and grows relationships with customers while achieving an assigned sales and growth goal. This position is responsible for the acquisition of new account revenues, retention and service of existing business customers, and the continuous pursuit of profitable growth opportunities. ESSENTIAL DUTIES * Meet or exceed target sales goals as detailed by Branch and Sales Managers * Proactive management of strategic accounts * Serves as the primary contact for assigned customer accounts and is responsible for customer satisfaction. * Penetrate assigned accounts by selling new or additional products to current buyers, finding additional buyers within the existing customer, and/or selling to additional customer locations * Develop relationships with key decision-makers within designated strategic target accounts; respected by customer's top management team * Sells the company's complete offering of products and services * Aware and in pursuit of opportunities for account growth and new business * Document sales calls, projects, opportunities, contacts, success reports and activity in CRM * Completes detailed SAP and forecasts as required * Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency * Complete market reports as new and relevant information becomes available * Completes required technical training and development objectives within the assigned time frame * Demonstrate initiative and proactive skills with co-workers, peers, and customers * Assist in the training of Sales Trainees and Sales Associates when appropriate * Successfully complete other duties as prescribed by the Branch Manager/Sales Manager PHYSICAL DEMANDS/WORK ENVIRONMENT * Fast-paced environment (includes both office and field work) * Travel with some extended stay away from home * Physically capable of lifting SMC products and displays up to 50 lbs. * Varying work hours MINIMUM REQUIREMENTS * Completion of the SMC sales training program or equivalent sales and industry experience * Comprehensive understanding of pneumatic components and their application * Thorough knowledge and understanding of SMC policies and procedures, preferred * Thorough knowledge and understanding of SMC product line, preferred * Basic understanding of competitive product lines * Excellent communication and problem-solving skills * Proficient in the use of computers and ability to learn new programs and tools as required * Clean driving record For internal use only: Sales001 Other details * Job Family Finance * Pay Type Salary * Travel Required Yes * Required Education Equivalent Experience Apply Now * Boston, MA, USA * New Hampshire, USA
$27k-34k yearly est. 2d ago
PFS Billing Representative | Full Time | Day
10 Concord Hospital
Billing Specialist Job In Concord, NH
The Patient Financial Services Billing Representative is responsible for accessing full insurance benefits for our patients, by claim submission, account follow-up, and denial resolution. Education High school diploma or equivalent (GED). Certification, Registration & Licensure None required. Experience Knowledge of, and aptitude with regulatory mandates and insurance requirements is essential. Minimum of three years experience in a health care or business environment. Proficient in ability to navigate Microsoft Office applications and the ability to navigate in a Windows based environment. Responsibilities Manages claims work files, work lists, and reports to meet production goals. Performs research and analysis to identify internal or external barriers to claim submission and/or payer claim adjudication. Follows department policies and procedures, and regulatory mandates related to claim submission and account follow-up. Acquires technical proficiency and applies computer skills across multiple applications. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this Job, the employee is regularly required to do repetitive motion, hear, and sit. The employee is frequently required to do fine motor, reach, and speak. Specific vision abilities required by this job include far vision, and near vision. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
$30k-36k yearly est. 60d+ ago
PFS Billing Representative | Full Time | Day
Concord Hospital, Inc. 4.6
Billing Specialist Job In Concord, NH
The Patient Financial Services Billing Representative is responsible for accessing full insurance benefits for our patients, by claim submission, account follow-up, and denial resolution. Education High school diploma or equivalent (GED). Certification, Registration & Licensure None required. Experience Knowledge of, and aptitude with regulatory mandates and insurance requirements is essential. Minimum of three years experience in a health care or business environment. Proficient in ability to navigate Microsoft Office applications and the ability to navigate in a Windows based environment. Responsibilities * Manages claims work files, work lists, and reports to meet production goals. * Performs research and analysis to identify internal or external barriers to claim submission and/or payer claim adjudication. * Follows department policies and procedures, and regulatory mandates related to claim submission and account follow-up. * Acquires technical proficiency and applies computer skills across multiple applications. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this Job, the employee is regularly required to do repetitive motion, hear, and sit. The employee is frequently required to do fine motor, reach, and speak. Specific vision abilities required by this job include far vision, and near vision. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
$26k-32k yearly est. 49d ago
Medical Billing Specialist
Robert Half 4.5
Billing Specialist Job In Portsmouth, NH
Description We are offering a permanent employment opportunity for a Medical Billing Specialist in Portsmouth, New Hampshire. The role is critical to our operations in the healthcare industry. As a Medical Billing Specialist, you will focus on managing billing functions, administering claims, and handling customer inquiries related to their accounts. Responsibilities: - Accurately process medical billing information using the Dynamic Data Exchange (DDE) system - Handle administration of claims with a focus on accuracy and timeliness - Utilize Allscripts and Cerner Technologies for efficient management of accounts receivable (AR) - Maintain up-to-date customer records using the EHR SYSTEM - Resolve customer inquiries related to their billing and accounts - Conduct appeals on behalf of customers when required - Oversee workers' compensation claims and ensure they are processed effectively - Utilize Epaces for managing benefit functions - Monitor customer accounts and take appropriate actions based on their status. Requirements - Proficiency in Allscripts - Experience with Cerner Technologies - Knowledge of Dynamic Data Exchange (DDE) - Familiarity with EHR SYSTEM - Proficiency in using Epaces - Solid understanding of Accounts Receivable (AR) - Experience in handling Appeals - Knowledge of Benefit Functions - Ability to manage Billing Functions - Experience in Claim Administration - Understanding of Workers Compensation procedures - Proven track record in Medical Billing Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
$36k-49k yearly est. 4d ago
SolutionHealth - Admissions Registrar - SNHHS Patient Registration - Per Diem
Solutionhealth
Billing Specialist Job In Nashua, NH
Who We Are: At Solutionhealth our patients experience is extremely important to us. Our Patient Registration department at SNH Medical Center, is dedicated to providing the best customer service we can! We take pride in each individual encounter, and thrive on making their process as simple, and well supported as we can. If you are you looking for a position within healthcare where you directly impact patient experience, and you have a passion for being a leader, please consider this opportunity! Apply today! About the Job: Receives and registers patients arriving via ambulance and patient walk in and scheduled encounters by gathering demographic and insurance information. Assists patients with financial information, accepting and processing copays. Follows Emergency Room Visitor policy protocol. What You'll Do: Collects patient information to update medical record and comply with insurance requirements of Medicare and managed care providers. Obtains consent for treatment and financial responsibility, HIPAA privacy signature, and timely signature for the Important Message from Medicare when applicable Escorts visitors following safety protocol procedures Is aware of and strives to meet the accuracy targets as established by the manager in a satisfactory manner Understands informational requirements of Soarian Scheduling in order to view, register and interview scheduled patient Comprehends and is prepared to carry out disaster recall protocol as defined in Emergency Preparedness Manual And more Who You Are: High school diploma or GED 1 year of Health Care/Customer Service experience, Required Ability to handle working in a fast-paced environment Epic Experience, Preferred Why You'll Love Us: Health, dental, prescription, and vision coverage for full-time & part-time employees Short term, long term disability, Accident insurance, & life insurance Tuition Reimbursement Referral bonuses Accrued earned time for full-time & part-time employees 403b Retirement plans, with generous employer contributions And more! #DMB Work Shift: per diem- flexible hours SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
$34k-42k yearly est. 13h ago
Pre Access Pre Registration Specialist
Intermountain Health 3.9
Billing Specialist Job In Concord, NH
Provides receptionist and clerical support in preparing, coordinating and compiling patient records, answering phones, and scheduling appointments. Scope In the role of Pre Access Specialist you need to know how to: Coordinate patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository- Identify copay and deductibles, communicate patient financial responsibility to patient prior to date of service, and collection of such patient responsibility prior to service- Coordinate self-pay patient flow to Financial Counselor or program eligibility vendor for identification of possible eligibility for public benefits, those in need of financial assistance or those capable of making payment at time of service or prior to service date- Review input and audit quality to assure accuracy in all aspects of the position, particularly patient type, financial class and insurance codes Minimum Qualifications - High School diploma or GED equivalent - 1 year medical office experience or working in a professional office setting Highly Preferred - Prior registration or insurance authorization experience **The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington** **Physical Requirements:** Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.26 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.
$26k-29k yearly est. 2d ago
Administration - Collector
Impact Fire Services, LLC
Billing Specialist Job In New Hampshire
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: + Competitive compensation + Pay is on a weekly cycle, every Friday + Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays + Company paid short and long-term disability + Immediately vested in our 401(k) company match + Exceptional guidance and support from our managers + Collaborative culture & environment + Robust training opportunities with company reimbursement upon achieving required licensing + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions + Opportunity to work alongside some of the best talent in the fire protection industry Summary Under the direction of the Office Manager, this role is responsible for recovering revenue due in an efficient and effective manner. The collector performs a variety of collection activities utilizing sound and proactive collection techniques. In order to succeed, this role requires effective communication skills, the ability to influence and work with a committed sense of urgency. Responsibilities include: + Call overdue accounts for payment, 1st and 2nd calls. (3rd calls if necessary) + Ensure collection efforts are performed with a customer service approach + Analyze delinquent accounts and make recommendations for resolution on high risk accounts + Answer incoming calls/e-mails and assist customers and service managers/DM's with questions as needed + Enter information tracking system for all calls made to customers + Establish and negotiate mutually satisfactory payment arrangements and follow up with customers consistently + Initiates small claims court actions, submits proper forms to the court, and appears in court to testify + Researches disputed balances and payments. Updates Credit Bureau(s) for disputed accounts + Process credit cards + Communicates status of account problems on a regular basis to Office /Collections Manager + Responsible for meeting or exceeding assigned goals + Print, fax and email invoices to customers on request Other Duties + Work with customers, DM's and other team members to secure payments in a timely manner + Report on progress of collections each month to Office/Collections Manager Skills & Qualifications + Associate degree; 2-4 years relevant experience or equivalent combination of education & experience + Proficiency with Microsoft Office suite + Experience with Great Plains accounting system is a plus! + Ability to work simultaneously in multiple platforms + Excellent communication skills + Excellent working relationship with the sales/service departments + Ability to adapt to a changing environment + Excellent organizational skills + Ability to work well with co-workers and superiors + Ability to thrive in fast-paced organization Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. Job Details Pay Type Hourly Hiring Max Rate 21 USD
$27k-37k yearly est. 10d ago
Medical Accounts Receivable Specialist
Clearchoicemd
Billing Specialist Job In Concord, NH
ClearChoiceMD Urgent Care, an Emergence Health Holdings organization, is building a team of professionals dedicated to meeting all the needs of the community, from infant to elders, school to industry and everywhere in between. ClearChoiceMD is a patient focused organization with a strong emphasis on teamwork. Founded by physicians who know and understand the need for excellent, expedient care. ClearChoiceMD is seeking a dependable full-time accounts receivable specialist in Concord, NH. Successful candidates joining our TEAM will be eligible for: Outstanding Benefits with company paid Short Term Disability and life insurance 401(K) with no waiting period and fully vested match insurance 4 company paid urgent care visits for employees and dependents Paid Time Off plan And many other perks…discounted tickets for performances and amusement parks, reduced insurance offerings and many other voluntary benefits to suit each employee's needs. A typical day in the life of an Accounts Receivable Specialist, includes: Responsible for designated insurance claims to ensure submission of timely and accurate claims Follows up on designated insurance claims to resolve outstanding balances and to reduce AR days. Responsible for processing appeals, identifying trends, and researching denials of designated insurance claims. Education & Experience: High School Diploma or equivalent At least 18 years' old Are legally eligible to work in the United States At least 2 years' experience in medical billing Excellent customer service and problem-solving skills Proficient in MS Word, MS Excel Spreadsheet, and SharePoint Applications Experity experience preferred Demonstrated good judgement and initiative A typical work schedule consists of weekdays 8am - 5:00pm in Concord, NH. This is a hybrid role in which the employee would be required to be in the office a minimum of 2-3 days a week or more as needed. ClearChoiceMD provides an opportunity to work with other like-minded professionals where you can develop and build your skills. If you are looking for the next step in your career in a team-oriented culture, we'd love to hear from you. We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
$34k-45k yearly est. 11d ago
Commercial Collection Agent
FH Cann & Associates 4.1
Billing Specialist Job In Exeter, NH
FHC is a growing company, and we want you to be part of it. We have been in business for over 25 years, are family-owned, and are seeking motivated and compassionate individuals who strive to provide exceptional customer experiences and services while complying with federal and state guidelines. FHC offers comprehensive training, opportunities for career advancement, a collaborative working environment, and the ability to learn and use new applications and databases. Our safety protocols meet or exceed mandated standards. FHC offers paid holidays, sick time, and competitive vacation time. Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Establish contact with customers to recover delinquencies and offer available solutions to repay their accounts placed with FHC. Locate/skip-trace customers using state of the art skip-tracing tools combined with internet access. Record accurate and detailed notes, maintaining log of communication and all collection activities for each file. Ensure all performance deadlines, objectives, and goals are met as set by department standards. Adhere to consumer protection laws and FHC's standard practices and policies. Competencies Must possess excellent verbal negotiation, customer service and persuasion skills. Well organized, results driven, and able to work in a high volume and fast-paced office environment. Flexibility to adapt and resolve challenging situations calmly and professionally. Ability to prioritize and manage multiple tasks, exercising sound judgement. Applicants are required to pass a background check. Ability to work required full time schedule, consisting of 3 shifts 8am-4:30pm EST and 2 shifts 11:30am-8pm EST. and potentially ad hoc Saturday's (8am-12pm). Attendance and punctuality are a must. (Reliable transportation is required.) Work Environment •Federal and State contractor Call/Contact Center. •In office either Exeter, NH or North Andover, MA. WFH Requirements: This role does not support remote work.
$26k-36k yearly est. 35d ago
Temporary Accounts Receivable Specialist
Raven Ridge
Billing Specialist Job In Portsmouth, NH
DescriptionWe are seeking an Accounts Receivable Specialist for to join our team for a temporary assignment lasting 6 months or longer. As an accounts receivable specialist, you will be responsible for managing the company's incoming payments and ensuring accuracy and timeliness in all financial transactions. You will play a vital role in maintaining strong relationships with our clients, as well as supporting our finance team in various accounting tasks. In this role, attention to detail and a high level of organization are essential. You should have a strong understanding of accounting principles and be able to effectively communicate with internal and external stakeholders. Responsibilities Manage and monitor accounts receivable transactions and ensure timely and accurate recording Identify and resolve any discrepancies or issues with client payments Conduct regular reviews of account statuses and aging reports, and follow up on outstanding balances Collaborate with the sales team to resolve any billing or payment issues Process and reconcile incoming payments and apply them to appropriate accounts Maintain accurate and up-to-date records of all financial transactions Prepare and distribute periodic financial statements to internal stakeholders Requirements Bachelor's degree in accounting or related field preferred, as well as a CCE designation 2+ years of experience as an accounts receivable specialist or similar role Strong knowledge of accounting principles, practices, and procedures Excellent attention to detail and problem-solving skills Proficient in using accounting software (SAP) and MS Office applications Ability to handle confidential information with professionalism and discretion Strong communication and interpersonal skills Ability to prioritize and handle multiple tasks simultaneously Compensation: $22.00 - $28.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
$22-28 hourly 60d+ ago
Collections Specialist
Patriot Holdings
Billing Specialist Job In Keene, NH
Job Title: Collections Specialist Department: Accounting Reports To: Accounting Manager FLSA Status: Non- Exempt Are you a self-motivated individual looking to challenge yourself for growth in a team environment? All Purpose Storage believes in working together, lifting each other up, playing hard and we’re looking for the right person to join our team! The Collections Specialist supports the accounting team by performing day-to-day tasks that include but are not limited to: Customer Communication: contact customers via phone, email and written notices regarding overdue payments Negotiating Repayment Plans: accept and process payments, set up payment plans, and follow up on agreements Dispute Resolutions: address customer concerns regarding billing issues, fees, and account discrepancies while maintaining positive customer relationships Reporting and Documentation: maintain accurate records of collection activities, payment agreements and customer interactions Auditing customer accounts and preparing auctions Collaboration: work with managers and collections team to implement collection strategies and improve overall revenue recovery Lien Process Compliance: follow state specific self-storage lien laws including sending notices, scheduling auctions, and coordinating with management Compliance and Policies: ensure adherence to company policies and state regulations Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required to be successful at this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Purpose Storage seeks employees that demonstrate strong work ethic; integrity and accountability, authenticity, passion, teamwork, and the ability to have fun. Employment with All Purpose Storage is contingent on successful completion of a background and drug screening. Education and/or Experience Requirements: High school diploma with 5 years experience in a collections role. Post-secondary education and/or multi-unit management a plus! Strong verbal/written communication skills and the ability to work independently as well as in groups. · Excellent organizational skills and attention to detail · High level of accuracy and confidentiality · Great time management · Excellent phone etiquette · Team player with ability to build positive working relationships, both internally and externally · Experience with planning and executing new process rollout · Experience with Late 2 Lien, Call Potential and storage auctions · Strong computer skills with experience in Microsoft Office (Word, Excel, Outlook, etc.) ALL PURPOSE STORAGE COMPANY BENEFITS APS is committed to investing in our associates to help them unleash their potential. We offer competitive salaries, flexible vacation, a wide selection of health and wellness benefits. These benefits also provide access to continuous learning, and ten paid holidays. Pay based on experience.
$30k-46k yearly est. 10d ago
Accounts Receivable Specialist
Laborie Medical Technologies Corp
Billing Specialist Job In Portsmouth, NH
We believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters - it's what fuels our motivation and contributes to our success. If you're ready to make a positive impact in the lives of patients across the globe, we'd like to meet you. We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We're not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion. Who We're Looking For: We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team in Portsmouth, New Hampshire. The successful candidate will be responsible for ensuring timely collection of outstanding accounts. About the Role: Monitor and manage customer accounts to ensure timely collections and resolve overdue balances. Communicate with customers via phone and email to resolve collection issues professionally and efficiently. Facilitate payment arrangements and negotiate terms as needed. Investigate and resolve billing discrepancies, disputes, and deductions in a timely manner. Collaborate with internal teams, including sales and finance, to address customer account concerns. Maintain accurate up to date client information. Minimum Qualifications: 2+ years of experience in credit and collections, accounts receivable, or a related financial field Understanding of accounts receivable fundamentals and accounting software (SAP a plus) and MS Office Suite, particularly Excel. Bachelor's degree in Accounting, Finance, Business Administration, or a related field (or equivalent work experience). Excellent communication and interpersonal skills for working with internal teams and external customers. Ability to work independently and as part of a team. Clear verbal and written communication skills. Exceptional attention to detail with high degree of accuracy. Strong analytical and problem-solving skills are crucial. Preferred Qualifications: Bachelor's degree in finance related field is desirable. CCE designation (Certified Credit Executive) is preferred. Additional Information: This is an hourly support level role in a collaborative, team-oriented environment. Hybrid role - one day per week is required on-site, with four days available for remote work. Looking for local applicants only. Ideal work schedule is 9:00 AM to 6:00 PM, with flexibility to support West Coast hours. Why Laborie: Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries. Paid time off and paid volunteer time Medical, Dental, Vision and Flexible Spending Account Health Savings Account with Company Funded Contributions 401k Retirement Plan with Company Match Parental Leave and Adoption Services Health and Wellness Programs and Events Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.
$34k-46k yearly est. 18d ago
Accounts Receivable Specialist
Optimadermatologycareers
Billing Specialist Job In Portsmouth, NH
Multi-site Dermatology Group Seeks Accounts Receivable Specialist Optima Dermatology is recruiting a full time Accounts Receivable Specialist to join our Practice Support Center, based in Portsmouth, NH. Remote opportunities available for residents of ME, NH, IN, OH, FL, NC. Position Summary: The Accounts Receivable Specialist is responsible for resolving aging claims, working denials, overseeing secondary claims, and collaborating closely with other revenue cycle teams to ensure timely and accurate resolution of accounts. This position also involves patient account management, requiring strong communication, critical thinking, and critical thinking skills. Responsibilities: Claims Management (Accounts Receivable): Review and resolve rejected claims, ensuring accuracy and meeting deadlines. Research and validate posted payments and adjustments, correcting discrepancies as needed. Post EOBs, payments, and adjustments as required to resolve outstanding claims. Process correspondence to resolve open A/R balances for assigned providers, payers, and claims. Analyze denials and underpayments to determine if appeals or other resolutions are necessary. Identify and communicate denial and payment trends to improve billing procedures. Collaborate with payers, EDI, and payment posting teams to address systemic issues and streamline processes. Resubmit claims to secondary/tertiary payers as needed. Maintain accurate logs of payer interactions and unresolved balances. Utilize provider portals and payer resources to research and resolve claim processing issues. Manage incoming calls from insurance companies regarding claims and requests for additional documentation to process submitted claims. Understands and interprets insurance Explanations of Benefits (EOBs). Patient Accounts Management: Provide excellent customer service, assisting patients with billing inquiries, account balances, and financial responsibilities. Manage incoming patient calls efficiently, resolving concerns, and escalating issues as needed. Assist clinical and operational staff with patient demographics, scheduling, and referrals. Educate patients on cost and payment options for services. Analyze and resolve patient account billing issues through communication with patients, insurance providers, and healthcare systems. Demonstrate effective call handling, including deescalating patients, by managing incoming patient calls via the phone queue with the ability to answer, resolve patient concerns and escalate billing questions, concerns, or complaints to appropriate parties. Verifies insurance eligibility and benefits as needed using automated eligibility systems, payer websites, and/or calls the insurance carriers. General and Administrative: Keep management informed about backlogs, time availability, and unresolved concerns. Maintain set standards, metrics, all KPIs and ensure individual and departmental goals are met Accurately document patient accounts and all actions taken. Respond promptly to emails, voicemails, and assigned tasks. Maintain a thorough understanding of the practice management system and electronic medical records (EMR). Function as a resource to answer questions promptly and accurately including, but not limited to, questions from other team members, management, and payors. Work as a collaborative team member within a distributed organization. Participate in revenue cycle projects and contribute to departmental goals for same. Works assigned intradepartmental and interdepartmental inquiries within a timely manner Follow all HIPPA guidelines and comply with annual training and understand and operate within defined scope as outlined by the company. Demonstrate our values in interactions, empathy, and sensitivity towards patient/family rights. Other duties assigned by the Supervisor, Manager, or Director. Qualifications: Experience: Minimum of 3 years in healthcare reimbursement preferred. Knowledge: CPT and ICD-10 coding. Payer billing guidelines, submission, and remittance processes. HCFA 1500 forms and Explanation of Benefits (EOBs). Skills: Strong problem-solving, prioritization, and follow-through abilities. Excellent interpersonal and communication skills, with a proven record of professional etiquette. Ability to work independently in a demanding environment. Education: High school diploma or equivalent (knowledge of business administration and/or accounting preferred). Degree/certification or structured secondary education strongly preferred. Key Competencies: Strong initiative, judgment, and decision-making skills. Ability to build rapport with patients and colleagues while maintaining empathy and sensitivity. Collaborative collaborator within a distributed organization. Adherence to company values, professionalism, and HIPAA compliance. Compensation The position will offer competitive compensation. In addition, it will offer the personal reward associated with transforming our patients' lives and building the most defensible healthcare services platform in the country. Benefits Our benefits include generous health, dental, vision, disability, and life insurance. About Optima Dermatology At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.
$34k-46k yearly est. 26d ago
Accounts Receivable Specialist
Optima Dermatology
Billing Specialist Job In Portsmouth, NH
Multi-site Dermatology Group Seeks Accounts Receivable Specialist Optima Dermatology is recruiting a full time Accounts Receivable Specialist to join our Practice Support Center, based in Portsmouth, NH. Remote opportunities available for residents of ME, NH, IN, OH, FL, NC. Position Summary: The Accounts Receivable Specialist is responsible for resolving aging claims, working denials, overseeing secondary claims, and collaborating closely with other revenue cycle teams to ensure timely and accurate resolution of accounts. This position also involves patient account management, requiring strong communication, critical thinking, and critical thinking skills. Responsibilities: Claims Management (Accounts Receivable): Review and resolve rejected claims, ensuring accuracy and meeting deadlines. Research and validate posted payments and adjustments, correcting discrepancies as needed. Post EOBs, payments, and adjustments as required to resolve outstanding claims. Process correspondence to resolve open A/R balances for assigned providers, payers, and claims. Analyze denials and underpayments to determine if appeals or other resolutions are necessary. Identify and communicate denial and payment trends to improve billing procedures. Collaborate with payers, EDI, and payment posting teams to address systemic issues and streamline processes. Resubmit claims to secondary/tertiary payers as needed. Maintain accurate logs of payer interactions and unresolved balances. Utilize provider portals and payer resources to research and resolve claim processing issues. Manage incoming calls from insurance companies regarding claims and requests for additional documentation to process submitted claims. Understands and interprets insurance Explanations of Benefits (EOBs). Patient Accounts Management: Provide excellent customer service, assisting patients with billing inquiries, account balances, and financial responsibilities. Manage incoming patient calls efficiently, resolving concerns, and escalating issues as needed. Assist clinical and operational staff with patient demographics, scheduling, and referrals. Educate patients on cost and payment options for services. Analyze and resolve patient account billing issues through communication with patients, insurance providers, and healthcare systems. Demonstrate effective call handling, including deescalating patients, by managing incoming patient calls via the phone queue with the ability to answer, resolve patient concerns and escalate billing questions, concerns, or complaints to appropriate parties. Verifies insurance eligibility and benefits as needed using automated eligibility systems, payer websites, and/or calls the insurance carriers. General and Administrative: Keep management informed about backlogs, time availability, and unresolved concerns. Maintain set standards, metrics, all KPIs and ensure individual and departmental goals are met Accurately document patient accounts and all actions taken. Respond promptly to emails, voicemails, and assigned tasks. Maintain a thorough understanding of the practice management system and electronic medical records (EMR). Function as a resource to answer questions promptly and accurately including, but not limited to, questions from other team members, management, and payors. Work as a collaborative team member within a distributed organization. Participate in revenue cycle projects and contribute to departmental goals for same. Works assigned intradepartmental and interdepartmental inquiries within a timely manner Follow all HIPPA guidelines and comply with annual training and understand and operate within defined scope as outlined by the company. Demonstrate our values in interactions, empathy, and sensitivity towards patient/family rights. Other duties assigned by the Supervisor, Manager, or Director. Qualifications: Experience: Minimum of 3 years in healthcare reimbursement preferred. Knowledge: CPT and ICD-10 coding. Payer billing guidelines, submission, and remittance processes. HCFA 1500 forms and Explanation of Benefits (EOBs). Skills: Strong problem-solving, prioritization, and follow-through abilities. Excellent interpersonal and communication skills, with a proven record of professional etiquette. Ability to work independently in a demanding environment. Education: High school diploma or equivalent (knowledge of business administration and/or accounting preferred). Degree/certification or structured secondary education strongly preferred. Key Competencies: Strong initiative, judgment, and decision-making skills. Ability to build rapport with patients and colleagues while maintaining empathy and sensitivity. Collaborative collaborator within a distributed organization. Adherence to company values, professionalism, and HIPAA compliance. Compensation The position will offer competitive compensation. In addition, it will offer the personal reward associated with transforming our patients' lives and building the most defensible healthcare services platform in the country. Benefits Our benefits include generous health, dental, vision, disability, and life insurance. About Optima Dermatology At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.
$34k-46k yearly est. 20d ago
Administration - Collector
Impact Fire
Billing Specialist Job In Hudson, NH
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. **Why work with us?** At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. **Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company.** **Benefits of joining Impact Fire Services** When you join Impact Fire you will receive: + Competitive compensation + Pay is on a weekly cycle, every Friday + Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays + Company paid short and long-term disability + Immediately vested in our 401(k) company match + Exceptional guidance and support from our managers + Collaborative culture & environment + Robust training opportunities with company reimbursement upon achieving required licensing + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions + Opportunity to work alongside some of the best talent in the fire protection industry **Summary** Under the direction of the Office Manager, this role is responsible for recovering revenue due in an efficient and effective manner. The collector performs a variety of collection activities utilizing sound and proactive collection techniques. In order to succeed, this role requires effective communication skills, the ability to influence and work with a committed sense of urgency. **Responsibilities include:** + Call overdue accounts for payment, 1st and 2nd calls. (3rd calls if necessary) + Ensure collection efforts are performed with a customer service approach + Analyze delinquent accounts and make recommendations for resolution on high risk accounts + Answer incoming calls/e-mails and assist customers and service managers/DM's with questions as needed + Enter information tracking system for all calls made to customers + Establish and negotiate mutually satisfactory payment arrangements and follow up with customers consistently + Initiates small claims court actions, submits proper forms to the court, and appears in court to testify + Researches disputed balances and payments. Updates Credit Bureau(s) for disputed accounts + Process credit cards + Communicates status of account problems on a regular basis to Office /Collections Manager + Responsible for meeting or exceeding assigned goals + Print, fax and email invoices to customers on request **Other Duties** + Work with customers, DM's and other team members to secure payments in a timely manner + Report on progress of collections each month to Office/Collections Manager **Skills & Qualifications** + Associate degree; 2-4 years relevant experience or equivalent combination of education & experience + Proficiency with Microsoft Office suite + Experience with Great Plains accounting system is a plus! + Ability to work simultaneously in multiple platforms + Excellent communication skills + Excellent working relationship with the sales/service departments + Ability to adapt to a changing environment + Excellent organizational skills + Ability to work well with co-workers and superiors + Ability to thrive in fast-paced organization Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. **Job Details** **Pay Type** **Hourly** **Hiring Max Rate** **21 USD**
$27k-37k yearly est. 60d ago
Administration - Collector
Impact Fire Services, LLC
Billing Specialist Job In Hudson, NH
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: + Competitive compensation + Pay is on a weekly cycle, every Friday + Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays + Company paid short and long-term disability + Immediately vested in our 401(k) company match + Exceptional guidance and support from our managers + Collaborative culture & environment + Robust training opportunities with company reimbursement upon achieving required licensing + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions + Opportunity to work alongside some of the best talent in the fire protection industry Summary Under the direction of the Office Manager, this role is responsible for recovering revenue due in an efficient and effective manner. The collector performs a variety of collection activities utilizing sound and proactive collection techniques. In order to succeed, this role requires effective communication skills, the ability to influence and work with a committed sense of urgency. Responsibilities include: + Call overdue accounts for payment, 1st and 2nd calls. (3rd calls if necessary) + Ensure collection efforts are performed with a customer service approach + Analyze delinquent accounts and make recommendations for resolution on high risk accounts + Answer incoming calls/e-mails and assist customers and service managers/DM's with questions as needed + Enter information tracking system for all calls made to customers + Establish and negotiate mutually satisfactory payment arrangements and follow up with customers consistently + Initiates small claims court actions, submits proper forms to the court, and appears in court to testify + Researches disputed balances and payments. Updates Credit Bureau(s) for disputed accounts + Process credit cards + Communicates status of account problems on a regular basis to Office /Collections Manager + Responsible for meeting or exceeding assigned goals + Print, fax and email invoices to customers on request Other Duties + Work with customers, DM's and other team members to secure payments in a timely manner + Report on progress of collections each month to Office/Collections Manager Skills & Qualifications + Associate degree; 2-4 years relevant experience or equivalent combination of education & experience + Proficiency with Microsoft Office suite + Experience with Great Plains accounting system is a plus! + Ability to work simultaneously in multiple platforms + Excellent communication skills + Excellent working relationship with the sales/service departments + Ability to adapt to a changing environment + Excellent organizational skills + Ability to work well with co-workers and superiors + Ability to thrive in fast-paced organization Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. Job Details Pay Type Hourly Hiring Max Rate 21 USD
$27k-37k yearly est. 60d ago

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