Patient Accounts Representative
Billing Representative Job 24 miles from Olney
Job Description Job Opening: Patient Accounts Representative/Accounts Receivable
We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:
Key Responsibilities:
Insurance Knowledge:
Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.
Payment Posting:
Accurately record payments received from patients and insurance companies in the billing system.
Apply payments to the appropriate patient accounts to ensure precise financial records.
Account Reconciliation:
Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
Investigate and promptly resolve any account discrepancies to maintain accurate financial records.
Customer Service:
Interact with patients and their families to address billing inquiries.
Provide clear explanations of charges and assist in establishing suitable payment arrangements.
Collections:
Initiate collection efforts for past-due accounts, adhering to ethical practices.
Contact patients to discuss payment options and negotiate payment plans if necessary.
Documentation:
Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
Ensure comprehensive documentation of payment arrangements and billing communications.
Compliance:
Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
Adhere to other relevant guidelines to maintain legal and ethical billing practices.
Reporting:
Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
Provide insights and recommendations based on the analysis of financial reports.
Benefits:
Medical Insurance
Paid Leave
Holidays
401k
Short Term Disability
Qualifications:
Previous experience in a similar role within healthcare finance or billing.
Strong understanding of insurance processes and healthcare billing regulations.
Excellent communication and negotiation skills.
Proficient in relevant software applications for billing and financial record-keeping.
If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.
Customer Service Representative
Billing Representative Job 7 miles from Olney
JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis!
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients.
Responsibilities:
Answering calls and emails from customers immediately
Clarifying issues
Determining the cause of the problems
Expediting the corrections or adjustments
Following up to ensure resolution
Document all case activity using the case management system
Record all customer interactions into case management system
Follow up daily with all open cases to reduce aging of open cases
Ensure speedy closure of customer cases
Communicate withe the Customer Service and sales team on order fulfillment and issues
Escalate products with high warranty claim issues to the Customer Service Supervisor
Requirements:
Minimum education requirement: Associate's degree
2-3 years of professional work experience; Consumer products industry preferred
Effective leadership, interpersonal, and problem-solving skills
Strong organization and communication (verbal and written) skills
Ability to work well independently and as part of a team
Ability to learn quickly, and take initiative in a fast-paced environment
Temporary Customer Service Representative
Billing Representative Job 25 miles from Olney
ABOUT:
Perform research, analysis, and facilitate the timely resolution of customer submitted issues regarding use of and information displayed through our products, including, but not limited to, the Vehicle History Report. Additional product support responsibilities may be required.
RESPONSIBILITIES:
Conduct internal and external research and analysis to ensure requested changes to the data can be supported and/or should be made
Respond to customer inquiries related to their use of products and services
Communicate cordially and professionally with customers through all media (phone, email, chat, etc.)
Excellent listening skills, including the ability to understand the customer's point of view and respond clearly and concisely
Ability to understand complex issues and translate them into easily understood, clear messages for the customer
Defuse potentially volatile situations and bring the discussion to focus on resolution
Work with internal customers and external data providers to verify data, including any and all supporting documentation
Determine accuracy of each issue submitted and assess trends in data quality
Provide timely responses to all inquiries as determined by Team and individual goals
Accurately document and classify all communication with customers
Recommend product improvements based on empirical data
Leverage all available resources to research and resolve customer issues
Provide process feedback to management on issue analysis and research methodology
QUALIFICATIONS:
Research and analytic experience preferred
Excellent communication skills, including the ability to listen, write concisely and summarize events
Sense of urgency and passionate about customer service and satisfaction
Creative thinker who is inquisitive and insists on substantiated conclusions
High level of proficiency in typing
Highly organized and attentive to detail
Ability to work independently and as part of a team
Multitask in a fast paced environment
Comfortable working in a metrics oriented environment
Proficiency in commonly used office technologies (e.g., MS Word, Excel and Outlook)
Salesforce.com experience a plus
Centreville, VA; Onsite
$18-20/hr
Billing Analyst
Billing Representative Job 26 miles from Olney
Job Title: Billing analyst
Remote
Duration: 12 months
PURPOSE:
Responsible for maintaining admin rates, preparing and delivering invoices to bring in revenue for the organization. This includes establishing and following required technical specifications, managing the accuracy and efficiency of the established process as well as identifying and resolving data and setup issues as it relates to internal billing systems. The incumbent is also responsible for remitting payment to client vendors within proper timeframes to ensure late fees are not charged.
ESSENTIAL FUNCTIONS:
35% Compiles, validates and supports financial data for upload to financial systems to ensure accuracy of financial statements. Establishes and maintains comprehensive Excel spreadsheets for cash application and reconciliation to daily bank statements to ensure the bank and internal financial systems are in sync. Audits ancillary vendor payments to ensure accuracy of remittances. This involves ensuring that the rates are accurate, mapping of fields correspond to internal financial systems, and customizations are linked. 30% Establishes and maintains relationships with Points of Contact (POC) at account and vendor levels. Have a solid and in depth understanding of the client product requirements and be able to effectively establish and maintain rate requirements needed to implement accounts. Responsible for troubleshooting admin rate discrepancies and vendors accounts to ensure all rates/payments are clearly communicated and supported. 15% Responsible for monitoring and tracking manual billing data as well as enrollment system updates. Provides regular progress reports for internal and external stakeholders when appropriate. Creates AdHoc queries and reports by request. Supports external audit requests when required. 10% Troubleshoots user system issues. Works with vendors, account management and technical resources to track and correct identified issues in a timely manner. Develops solutions and recommends workarounds to solve low to mid-complexity technical and/or business issues. Ensures that appropriate controls exist, are efficient and accurate and in compliance with organization standards. Works with internal and external stakeholders to track and resolve issues as required. 10% Conducts user acceptance testing for vendor change requests and for scheduled system releases to identify defects and ensure proper resolution prior to sign off for production. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level:
Bachelor's Degree Education Details: in Accounting, Finance or other math related field.
Experience: 2 years Experience in an accounting, business or finance role In Lieu of Education In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications Knowledge, Skills and Abilities (KSAs) Data entry skills with a knack for numbers, Proficient Highly proficient in MS Office programs, Proficient Skill in completing assignments accurately and with attention to detail, Proficient Excellent communication skills both written and verbal, Proficient Knowledge of spreadsheets and appropriate software, Proficient The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Account Representative
Billing Representative Job 9 miles from Olney
Country Casual Teak is looking for a new Account Representative focused on building relationships with and selling to designers and design firms. This role also serves as the company's liaison to design industry organizations (e.g., ASID, IIDA, ASLA, AIA), participating in webinars, events, and trade shows. The Account Representative will work to achieve annual sales goals by executing acquisition campaigns and managing customers through the full sales cycle with exceptional, personalized service. This position involves both inbound and outbound sales activities.
Key Responsibilities:
Achieve Sales Goals: Meet and exceed yearly revenue, client acquisition, and retention targets for the design industry sector
Develop Client Relationships: Actively engage with current design clients to understand their business needs and build lasting relationships
Respond to Inquiries: Handle inbound designer calls and showroom visits professionally and enthusiastically. Provide detailed product information that encourages specification and sales of Country Casual Teak products, including details about warranties, lead times, and additional offerings
Generate Quotes: Check pricing and stock availability, collaborating with Sales Support staff as needed to prepare quotations
CRM Management: Record all design leads, opportunities, and client contact information in Zoho CRM
Sales Pipeline Management: Build, grow, and maintain a robust sales pipeline. Follow up on leads and quotes to close sales efficiently
Outbound Sales: Make daily outbound calls to identify decision-makers, initiate dialogues, assess client needs, provide proposals, and close sales
Collaborate on Marketing: Partner with the Marketing Team to execute phone and email campaigns, host webinars, and deliver Lunch and Learn presentations
Ensure Customer Satisfaction: Conduct post-sale follow-ups to confirm customer satisfaction. Address and resolve customer complaints professionally with assistance from Customer Service
Cross-Department Collaboration: Work closely with the Sales and Client Relations Manager, Operations staff, and other departments to ensure timely and accurate communication of order details to customers
Networking and Industry Representation: Attend relevant business networking events to expand the company's presence and identify new sales opportunities and represent Country Casual Teak at approved design industry trade shows (up to 25% travel)
Stay Informed: Keep abreast of the latest industry trends through webinars, publications, and online research.
Qualifications:
Experience: 5+ years of experience in a relationship-focused sales environment with a proven ability to build pipelines and generate revenue
Industry Knowledge: Deep understanding of the interior design industry and client/market needs.
Relationship Building: Demonstrated ability to expand and leverage existing relationships with interior designers and firms while proactively seeking new clients and opportunities
Communication Skills: Excellent interpersonal and communication skills with a proven ability to establish rapport and develop relationships in person and over the phone
Technical Proficiency: Strong computer skills, including proficiency in MS Word, Outlook, and Excel. Familiarity with CRM software and computerized order entry systems is a plus
Drive and Teamwork: Enthusiastic, goal-oriented, and able to work independently and collaboratively within a team
Organizational Skills: Strong organizational and follow-up abilities with the capacity to manage multiple sales opportunities and orders simultaneously
Sales Pipeline Management: Proficiency in establishing and maintaining sales pipelines using designated sales software
Innovative Thinking: Creative and out-of-the-box thinker with the ability to develop innovative solutions and strategies to meet client needs and drive sales growth
Benefits Offered:
Health, Dental, and Vision insurance
Company-funded Healthcare Reimbursement Account
Company-funded Long-term Disability, Short-Term Disability, Life Insurance, and Employee Assistance Program
Additional Supplemental Benefits (FSA, DCA, etc.)
Paid Time Off (PTO) and Holidays
Retirement Plan with Company Match
Team Member Discounts on Products
Tuition Reimbursement for Continued Education
Regular All-Company Events
Who We Are:
Established in 1977, Country Casual Teak is the nation's leading designer and manufacturer of solid teak outdoor furniture. From patio dining sets to rocking chairs and luxury poolside chaises, we take pride in providing durable and beautiful teak furniture solutions that transform outdoor spaces. Our 45+ year commitment to the highest standards of quality, craftsmanship and customer service has earned us the trust of homeowners and corporate clients across the country.
Electronic Billing Assistant
Billing Representative Job 18 miles from Olney
Cooley is seeking an Electronic Billing Assistant to join the Accounting team.
Under the direction of the Electronic Billing Manager, the Electronic Billing Assistant is responsible for providing routine administrative and basic electronic billing support to the Electronic Billing Specialists and department. Specific duties and responsibilities include, but are not limited to, the following:
Position responsibilities:
Upload invoices
Map clients. More specifically, when clients elect to receive their monthly invoices thru an electronic billing portal, this role will match internal client number thru firm assigned 3E to external client reference number to ensure records are synchronized
Electronically file notification emails (invoice status with paid, approved)
Create new ebillling accounts for Client Account Specialists and Collections Specialist for access
Assist with project, data entry and system updates
Submit ebilling vendor invoices to AP for processing via ChromeRiver
Follow up on emails (e.g., matter ids to be opened in e-billing portals, timekeeper rate approvals and approvals to accept billing guidelines (from Office of General Counsel/BIC)
All other duties as assigned or required
Skills and experience:
Required:
After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Strong Excel skills
Available to work overtime, as required
Preferred:
Bachelor's degree
Prior experience (e.g., billing and/or accounting)
Prior law firm experience
General knowledge of accounting concepts
Previous 3E and electronic billing experience
10 key by touch
Competencies:
Quick learner
Excellent follow through, accuracy, initiative, and math skills
Ability to successfully maintain and promote attorney and client relations
Professional demeanor
Excellent organizational, communication (verbal and listening) and writing skills
Ability to work under tight deadlines
Ability to interact and work well with others (co-workers and vendors)
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 37.5 hours per week is $29.25 - $36.50 ($57,037.50 - $71,175.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
RequiredPreferredJob Industries
Other
Family Office Bill Pay Specialist
Billing Representative Job 18 miles from Olney
Keel Point, a premier boutique wealth management firm, with multiple locations in the United States, including Washington, DC metropolitan area, is seeking a Family Office Bill Pay Specialist to join our team!
The Family Office Bill Pay Specialist is a key member of the Family Office Team and will meticulously ensure accuracy in all payment processing and record-keeping activities. We are a prestigious family office providing comprehensive financial and administrative services to high-net-worth families. Our team is dedicated to delivering exceptional service and personalized solutions.
Specific responsibilities include:
· Manage and process bill payments using Bill.com and QuickBooks.
· Ensure timely and accurate payment of invoices and bills.
· Reconcile accounts and maintain accurate financial records.
· Communicate with vendors and service providers to resolve billing issues.
· Assist with financial reporting and analysis as needed.
· Maintain confidentiality and handle sensitive financial information with discretion.
· Support other administrative tasks related to bill pay.
Qualifications:
Proven experience with Bill.com and QuickBooks.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Prior experience in a family office or similar environment is a plus.
High level of integrity and professionalism.
Working Hours:
This is a part-time position with flexible hours. The exact schedule will be determined based on the needs of the family office and the candidate's availability.
This is a unique opportunity with a dynamic advisory company. The ideal candidate will possess and reflect Keel Point Core Values. They will have excellent relationship skills and dedication to delivering first rate client service in a timely fashion. The ideal candidate will be highly proficient with Microsoft Excel and QuickBooks. Exhibit effective organizational and communication skills and have an established reputation of execution, attention to detail and excellence. A college degree and/or several years of experience in the bill pay field with client contact would be a plus.
Salary is negotiable based on education and/or experience.
Customer Service Representative
Billing Representative Job 20 miles from Olney
Corestaff Services is seeking a dedicated Customer Service Representative for a full-time contract-to-hire position. This role offers the opportunity to work on-site at a facility in Severn, MD, collaborating closely with a dynamic team of Customer Service Representatives.
Responsibilities:
Work closely with a small team of Customer Service Representatives to address customer inquiries promptly and professionally.
Troubleshoot and resolve customer issues with efficiency and accuracy.
Input orders into the system accurately, ensuring all relevant details are captured.
Track orders throughout the fulfillment process, providing updates to customers as needed.
Maintain a high level of product knowledge to effectively assist customers and provide solutions.
Qualifications:
Previous experience in a business-to-business customer service role.
Previous experience working for a paper/packaging company is preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Pleasant attitude.
Ability to thrive in a fast-paced environment and work effectively within a team.
Proficiency with computer systems and software applications.
High school diploma or equivalent required; additional education or training in customer service is a plus.
Legal Billing Specialist
Billing Representative Job 18 miles from Olney
A D.C. Law Firm is seeking a Legal Billing Specialist.
This role is hybrid with 3 days in office and 2 days remote. 2 years of legal billing experience is required.
As a Billing Specialist, you will be responsible for managing all aspects of billing for Intellectual Property clients. You will handle everything from data entry, processing foreign counsel invoices, and managing account expenses to e-billing, emailing bills, and revising prebills. This is a key support role where you'll interact with attorneys, team members, and the finance team to ensure the timely and accurate processing of billing-related tasks.
Status: Direct Hire
Salary: Up to $90K DOE
*LOCAL CANDIDATES ONLY*
Duties and Responsibilities:
Data Entry: Accurately input and manage billing data for Intellectual Property clients, ensuring precision and consistency across all billing records.
Foreign Counsel Invoices: Process, review, and track foreign counsel invoices, ensuring compliance with international billing standards and firm guidelines.
Account Expenses: Review and reconcile account expenses, ensuring proper documentation and expense allocations.
E-Billing: Handle all aspects of the e-billing process, ensuring compliance with client billing guidelines and submission deadlines. Use platforms like E-Billing Hub to electronically submit invoices and troubleshoot any submission issues.
Emailing Bills: Generate and distribute invoices via email to clients, ensuring all details are accurate and properly formatted to meet client specifications. Follow up with clients as needed to ensure timely payment.
Prebill Revisions: Review and revise prebills, working closely with attorneys to adjust invoices based on client-specific requests or changes.
Billing Discrepancies: Investigate and resolve any billing discrepancies or disputes, working directly with attorneys, clients, or vendors to resolve issues in a timely manner.
Internal Collaboration: Work alongside attorneys, paralegals, and the finance team to align billing information with the work performed and ensure all details match client expectations.
Maintain Billing Records: Ensure proper organization and filing of all billing records, both digital and physical, in compliance with firm and legal standards. Utilize NetDocuments for effective document management.
Compliance: Stay updated on the latest billing practices and compliance regulations within the legal industry, especially within the Intellectual Property field, ensuring that the firm's processes remain in line with industry standards.
Special Projects: Assist with special billing projects, such as audits, process improvements, or implementing new billing software. Provide feedback and suggestions for improving billing efficiency.
Billing Software Proficiency: Leverage Centerbase for managing client accounts and financial transactions to streamline billing processes.
Job Requirements:
Experience: Minimum of 2 years of law firm billing experience, particularly in Intellectual Property. Experience with e-billing platforms like Centerbase is highly preferred.
Attention to Detail: Strong organizational skills with an eye for detail to ensure all billing information is accurate and complete.
Software Experience: Experience with billing software such as Centerbase, E-Billing Hub, and NetDocuments is a significant plus.
Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and internal teams.
Problem-Solving: Ability to identify and resolve billing discrepancies in a professional and timely manner.
Team Player: A collaborative mindset and the ability to work effectively with different teams across the firm.
How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Legal Staffing is an equal opportunity employer.
About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.
Palmer Google Reviews = 4.8 stars, visit online to see what other Palmer candidates have to say about us. You are more than just a “number”!
Visit www.plsdc.com and view our job board, contact a recruiter, link to our Facebook and LinkedIn pages.
Entry-Level Government Account Representative
Billing Representative Job 21 miles from Olney
To keep step with our rapid growth in technology market, we are in search of collaborative, driven and forward-thinking individuals to continue to grow our business. We currently have openings for entry-level government Account Representatives.
Account Representatives are focused on identifying, qualifying and closing federal, state and local government opportunities. You will be responsible for relationship development, proposal writing, and new business development. The ideal candidate will be a college graduate with a business-related degree and some marketing or business internship experience.
This role is based out of our office in Reston, VA.
Overall Responsibilities:
Manage assigned accounts to maximize sales potential
Work effectively within assigned territory and named account base to maximize sales potential
Generate leads, qualify opportunities, and forecast pipeline
Responsible for set revenue expectations and achievements
Build strong relationships to achieve win/win results toward common goal
Drive registration to and attend client meetings and events
Build strong relationships to achieve client goals
Desired Qualifications & Experience:
Strong desire to learn about federal software sales
BA/BS degree
Proven track record of leadership, responsibility and dependability
Ability to thrive in a fast-paced, changing environment
Competitive, assertive, self-starter mentality
Carahsoft is an equal opportunity company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or
protected veteran status.
Patient Access Supervisor - 3rd Shift
Billing Representative Job 18 miles from Olney
Join Our Client's Team as a Patient Access Supervisor!
Are you an experienced healthcare professional with a passion for leadership and exceptional patient care? Networks Connect is seeking a dynamic Patient Access Supervisor for our client, a local prominent health system, to oversee and manage their 24/7 Patient Access Department. This role emphasizes customer service, patient satisfaction, staff development, and financial goals while ensuring operational excellence.
Key Responsibilities:
Lead, supervise, and develop the Patient Access team in areas such as Admissions, Emergency Department, Laboratory, Radiology Registration and Scheduling, and Financial Counseling.
Oversee daily operations, including staff hiring, training, and evaluations.
Ensure accuracy in patient registration, insurance verification, and copay collection.
Collaborate with medical, nursing, and accounting teams to optimize patient placement and department efficiency.
Assist with financial management and quality assurance activities.
Provide rotational coverage, including weekend shifts and on-call duties.
Float between different locations to support operational needs.
Qualifications:
Education:
Associate's Degree (Required)
Experience:
4+ years of healthcare-related experience, including 2 years of supervisory experience (Required).
Skills:
Strong interpersonal and written communication abilities.
Expertise in hospital scheduling and billing systems.
Advanced proficiency in Microsoft Office products.
Proven ability to delegate, supervise, and develop staff in a fast-paced environment.
Excellent customer relations and problem-solving skills.
Bilingual candidates are a plus!
Certifications:
CHAM Certification required within the first year of hire.
Core Responsibilities: Operational Management:
Implement departmental goals and streamline workflows.
Ensure staff meet departmental objectives, including TOS, ACD, charge reconciliation, and registration quality.
Analyze and report on operational performance metrics and develop improvement strategies.
Performance Improvement:
Monitor patient satisfaction scores and address areas for improvement.
Review and resolve registration and eligibility issues promptly.
Update training materials and performance improvement initiatives.
Human Resource Management:
Schedule and supervise team members, conduct performance reviews, and provide mentorship.
Support recruitment and retention goals while maintaining team engagement through regular feedback and meetings.
Administrative Duties:
Oversee payroll, error reports, and supply inventory.
Track and improve physician engagement and referral trends.
Why Join Us?
Make a meaningful impact in a patient-focused environment.
Collaborate with a dedicated team committed to operational excellence.
Enjoy opportunities for professional growth and certification support.
Apply Today!
Take the next step in your healthcare career. Submit your application now to join our client's mission of delivering exceptional patient care and operational efficiency.
Job Type: Full-time 11pm-7:30am
Pay: $70,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Emergency Medicine
Schedule:
8 hour shift
Monday to Friday
Night shift
On call
Rotating weekends
Work Location: In person
Customer Service Representative
Billing Representative Job 7 miles from Olney
Randstad Corporate Services in partnership with a Financial Firm headquartered in Rockville, Maryland and actively seeking a Call Center Representative to join an Inbound Call Center Team that focus on Financial and Broker Relations at their location in Rockville, MD. These are Temp to Hire opportunities.
This role is a HYBRID role requiring 2 days a week in office, 1 day will be a fixed day and the other day will be flexible. MUST BE LOCAL TO ROCKVILLE, MD.
Immediate need!
This client uses their Support Center as a stepping stone, most employees are promoted from the call center into other departments within 12-18 months.
The pay is $24.00 per hour / 40 hours per week / No Weekends
Duties include:
Respond to customer requests for information regarding financial regulation, and its members by utilizing various corporate applications: Web CRD/IARD, Proctor, OASIS and appropriate web sites.
Provide functional and navigational support.
Provide pending and approved member firms with assistance in form and registration processing.
Process information requests and route calls to the appropriate department or individual.
Log cases in CRM application (CRIS) and ensure resolution within the allotted timeframe.
Provide support to internal and external customers with regard to the enterprise-wide security feature associated with most corporate applications.
Provide non-registered representatives with assistance regarding Form U4 / U5 filing information and two-year license registration questions.
Assist executive representatives and authorized contacts of member firms in updating their quarterly review of the Financial Contact System (FCS) to ensure compliance with Client regulations.
Review the Proctor application to determine registration and scheduling of non-member examination applications.
As an ideal candidate you will have:
Ability to work an 8 hour shift between 8:00am and 8:00pm (M-F / closed on weekends)
Effective written and oral communication skills to interact with customers, team members, and management.
Decision making skills necessary for customer contacts.
Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action.
Decision making skills necessary for problem identification and correction.
For consideration you must have:
One to two years of work experience. Work experience with undergraduate studies is acceptable.
Four Year Degree in a Business related Field.
An engaging, passionate and driven personality and the drive to move up within the company.
An ability to effectively operate a personal computer with related business software.
Excellent oral and written communication skills for contact with customers.
Interested?
Make sure your resume is up to date and apply! Thank you and we look forward to connecting with you! Please send your Word formatted resume to me, Troy Smith at **************************
Cash Posting Specialist
Billing Representative Job 20 miles from Olney
Job Title: Cash Posting Specialist
Schedule: Monday- Friday 8AM-5PM full time
Start: ASAP
Job Description: The Cash Posting Specialist is responsible for performing research, correction, and updates within the accounts receivable management systems to ensure billing and receipt of compensation for services provided in resident care. This role involves a variety of tasks related to billing, collection, reimbursement calculation, cash posting, and reconciliation on assigned inventory.
Key Responsibilities:
Process and accurately apply all incoming payments for all customer accounts from sources including live checks, credit cards, daily cash, electronic lockbox, and wire transfers.
Identify and communicate discrepancies in payments received with department credit analysts.
Prepare and charge all credit card clients on the scheduled designated cycle or as prescribed by payment plan.
Download, review, reconcile, and post all lockbox payments on a current and daily basis.
Maintain and update all customer ACH information.
Invoice all NSF rejects and ensure communication to the collections department.
Perform reconciliation of daily deposits to the cash postings.
Research unidentified payments for proper posting or return to the payer.
Responsible for processing credit card payments.
Calculate all contractual allowances to be posted in conjunction with the cash posting.
Responsible for month-end closing activity including report generation and distribution on automated accounting systems.
Produce daily customer cash receipts reports.
Research and resolve unapplied cash and gain approval from the Accounting Manager monthly.
Prepare detailed, accurate, and organized accounts receivable reconciliations for customer requests as well as internal requests.
Initiate unapplied payment and chargeback correspondence to customers.
Maintain responsibility for unapplied payments and lockbox bookkeeping accounts in assigned areas.
Qualifications:
Minimum two (2) years of healthcare accounts receivable experience in billing, collections, cash posting, or other healthcare revenue cycle-related experience.
Graduation from an accredited two-year college with major coursework in Accounting, Finance, Business Administration, Healthcare Finance/Administration, or related field of study is preferred.
Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM) is preferred.
Knowledge of billing, collections, and cash posting processes in a healthcare provider environment.
Medicare, Medicaid, and Managed Care experience is a plus.
Experience working with CPT and ICD-10.
Knowledge of medical terminology.
Knowledge of Federal, State, and third-party electronic claims submission, denials, and reimbursement practices.
Experience working with CMS1500 and UB04 claim forms.
Knowledge of Vision or other medical practice management systems.
Proficient knowledge of Microsoft Office, including Excel, Word, and Outlook.
High School Diploma or equivalent is required.
Additional Skills & Qualifications:
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Ability to handle multiple tasks and meet deadlines.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in catonsville,MD.
Application Deadline
This position is anticipated to close on Mar 25, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Collections Specialist, Lead
Billing Representative Job 16 miles from Olney
Collections Specialist, Lead
The Opportunity:
As a professional in Business Services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs and gain insight on Business Services performance.
As a member of the Accounts Receivable Commercial Collections Team, you will be responsible for managerial, analytical, auditing, and development tasks related to implementing collection strategies, setting targets, and monitoring performance, assessing risk, ensuring policy compliance, preparing, and presenting reports, and addressing high-visibility, impactful collections issues. Due to the nature of work performed within this facility, U.S. citizenship is required.
How You'll Contribute:
Formulate and execute effective strategies to enhance the collection of outstanding debts.
Oversee the training and management of a subset of the collections team.
Set performance targets for the collections team and monitor their progress.
Conduct thorough risk assessments and identify potential areas of concern.
Ensure all collection activities adhere to internal and external policies.
Prepare and present detailed reports on collection activities and the status of accounts receivable.
Address discrepancies and resolve billing issues with customers.
Handle a portfolio high-level, high visibility collections account.
Communicate effectively with leadership to align collection strategies with overall business objectives.
Ready to build the future for the better?
Join us. The world can't wait.
You Have:
7+ years of experience in Accounts Receivable and Collections
Experience in leading people, processes, and systems
Experience using Microsoft Excel, PowerPoint, and Outlook
Ability to build relationships and communicate effectively at all levels
Ability to identify and drive process improvements
Ability to analyze and implement policies and procedures
HS diploma or GED
Nice If You Have:
Experience with Costpoint
Knowledge of insurance carrier collections and commercial client collections
Ability to strategically evaluate business processes
Possession of analytical and critical thinking skills
Bachelor's degree
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,300.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
RequiredPreferredJob Industries
Other
Billing Coordinator
Billing Representative Job 18 miles from Olney
Chicago, IL, USNew York, NY, USNew York, NY, USWashington DC, DC, USAtlanta, GA, US Feb 26, 2025 Dentons US LLP is currently recruiting for a Billing Coordinator with strong billing experience. This position reports to the Billing Manager, and will have on-going interaction and communication with our timekeepers, business services professionals, and clients.
**Responsibilities**
+ Generates and distributes pro formas.
+ Creates and formats client invoices.
+ Edits cost, time and narratives.
+ Identifies and resolves billing issues, both in paper format and e-billing format.
+ Resolves billing inquiries.
+ Works with billing attorneys and their assigned secretaries.
+ These duties may be ongoing or adhoc in nature.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ High School graduate
+ 2+ years' legal billing experience
+ Computer expertise with Elite Enterprise, MS Word and Excel
+ Excellent verbal and written communication skills
+ Proficiency in e-billing is desired (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
+ Ability to multi-task and shift priorities quickly.
+ Must be detail-oriented with excellent organizational skills and the ability to self-motivate
+ Flexibility to work overtime as needed
**Salary**
Chicago Only DOE: $76,000 - $83,000
Washington DC Only DOE: $78,000 - $85,000
New York Only DOE: $83,000 - $88,000
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to engagement, culture and sustainability, we focus on what matters most to you. ***************
**Nearest Major Market:** Chicago
Billing Coordinator
Billing Representative Job 18 miles from Olney
Responsible for coordinating all aspects of billing for assigned attorneys and clients; including interfacing with attorneys; reviewing, editing and processing prebills; monitoring pricing and rates; preparing final invoices; maintaining records on client requests; providing reports; and assisting with collection of accounts.
Primary Duties and Responsibilities:
Reviews, edits, and processes prebills; prepares final invoices for transmittal to clients.
Reviews and monitors rates and pricing.
Reviews and updates daily, monthly, and quarterly reports; performs reconciliations and adjustments.
Processes reminder statements and assists with collections; responds to client inquiries.
Maintains bill profiles on client billing requirements, maintains filing systems according to firm policies and procedures.
Maintains and disseminates information on special client time reporting and billing requirements; assists assigned attorneys with miscellaneous billing and collection matters.
Secondary Duties and Responsibilities:
Performs other duties as assigned.
Working Conditions:
Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
Occasional overtime may be required.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications and skills required of personnel so classified. The firm reserves the right to revise or modify this job description at any time.
Education\:
High School diploma required; college degree preferred, including courses in Accounting and/or Finance.
Experience\:
Two year's billing experience, preferably in a law firm or other large professional services organization.
Special Knowledge\:
Aderant experience, or comparable accounting software; MS Office, including Word and Excel; 10-key calculator.
Technical Skills\:
Competent on the keyboard. Proficient in using Microsoft Office Outlook and Word, with working knowledge of Excel
Attributes\:
Resolve problems in a timely manner; Gather and analyze information skillfully. Provide excellent customer service and able to plan and prioritize work effectively. Detail-oriented with strong organizational skills, and the ability to adapt well to change.
Other Qualifications\:
Able to maintain confidential information.
Annual Salary Range\: $74,538.01 - $98,762.58
Please note that the actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. The posted salary is the range Vinson & Elkins in good faith believes to be the possible compensation for this role at the time of this posting. This range is only applicable for jobs to be performed in Washington D.C. and may be modified in the future.
Billing Specialist
Billing Representative Job 12 miles from Olney
BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
Supports the field operations team by managing the day-to-day activities. This includes:
Confirming work performed with the field
Invoicing customers (ensuring accuracy of customer invoices).
Paying the service providers (ensuring accuracy of the payments).
Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner.
Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules.
Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations.
Facilitates new customers and subcontractors' set-up in Corrigo
Maintains an up-to-date tracking and analysis file.
Participates in month end analysis to ensure data integrity and accurate revenue recognition.
Other duties as assigned by management.
QUALIFICATIONS:
Good communication skills and the ability to work well with people are essential.
Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate)
EXPERIENCE:
3-5 years of strong customer service experience.
Experience doing invoicing in a service company preferred but not required.
SKILLS/ABILITIES:
Good communication skills
Ability to work well with people is essential.
Exceptional customer service and problem-solving skills.
Ability to develop rapport and strong working relationships with customer/accounts
EDUCATION/CERTIFICATION:
Associates Degree or higher
Group Housing Billing Coordinator
Billing Representative Job 18 miles from Olney
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $23.21 to $30.95 per hour, and offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Billing Coordinator
Billing Representative Job 36 miles from Olney
Overview Pure Dental seeks a highly motivated and dedicated Billing Coordinator to join our team at our Woodbridge, VA, location. This full-time position is integral to ensuring smooth operations within our practice. It focuses explicitly on managing insurance verifications, patient billing, and seamless communication between patients and the office.
The ideal candidate will have a passion for customer service, possess strong organizational skills, and be proficient in managing patient accounts and insurance claims. This is an exciting opportunity to contribute to Pure Dental's success and provide top-notch service to our patients.
Compensation: $22-25 per hour, depending on experience
Key Responsibilities
Insurance Verification: Verify patient insurance coverage and benefits.
Billing Statements: Prepare and submit accurate billing statements for patients.
Insurance Claim Submission: Submit insurance claims and ensure proper processing.
Communication: Review the billing company's daily communication sheet, respond to any queries, and complete the required actions.
Accounts Receivable: Manage 30/60/90-day accounts receivable reports and follow up on delinquent accounts.
Patient Billing Assistance: Answer patient inquiries regarding billing issues, ensuring clarity and understanding.
Treatment Plan Presentation: Present treatment plans and provide financial options for patients.
Scheduling: Assist with patient scheduling as necessary.
Social Media Posting: Assist with social media posts to promote the practice.
Insurance Breakdown: Break down insurance benefits and assist patients with understanding their coverage.
Dental Plan Management: Manage Pure Dental Plan patients and their specific insurance needs.
Ideal Candidate
Friendly and Outgoing: Comfortable communicating with patients and staff.
Detail-oriented: Able to handle complex insurance information with accuracy.
Customer Service Focused: A dedicated team player who always puts the patient first.
Confident Communicator: Able to discuss high-dollar treatment plans and financial matters with patients.
Organized and Efficient: Capable of managing multiple responsibilities at once.
Knowledgeable: Well-versed in both in-network and out-of-network benefits.
Qualifications
Education: A high school diploma or GED is required.
Experience: At least one year of dental experience, including some experience at the front desk or in billing.
Skills: Proficient in Dentrix Dental Software and knowledgeable in using Word, Excel, and internet search engines. Familiarity with Weave and Pearl software is a plus.
Physical Demands: Ability to stand, walk, and use hands to perform tasks. Must occasionally lift up to 25 pounds.
Why Pure Dental?
At Pure Dental, we pride ourselves on providing exceptional care and service to our patients while creating a supportive and collaborative environment for our team. As a part of our practice, you'll receive competitive pay, benefits, and the opportunity to grow in your dental career. We'd love to hear from you if you're ready to take the next step in your career with a passionate, dynamic team!
INDHRFO02
Medical Billing Manager
Billing Representative Job 21 miles from Olney
Medical Billing Manager: Must have experience managing a group of medical billers in a clinic setting
Primary Responsibilities:
Overseeing the day-to-day operation of a medical billing department and staff.
Perform Patient and Insurance report analysis and identify any trends or issues that need to be addressed.
Communicate trends for improvement of the cashflow with practice' management team and medical providers.
Assign and oversee work of billing staff to ensure accuracy and resolving inconsistencies.
Ensure billing and coding for all current and new medical service lines are accurate and consistent.
Identify compliant, financial billing opportunities.
Create SOP's for all tasks.
Train and motivate billing and medical staff.
Uphold company policies and procedures.
Other responsibilities may include:
Work on and manage insurance AR to resolve outstanding or denied claims.
Submit insurance appeals.
Complete monthly payment posting reconciliation.
Answer patient billing questions and concerns.
Other duties as assigned
Key Skills:
Advance proficiency in Microsoft Office Suite, particularly Excel
Assume role of liaison between billing and other departments
5+ years of experience in Revenue Cycle Management
Strong familiarity with federal and commercial insurance plans
Benefits:
Health Insurance
Dental and Vision
PTO
401k