What is a billing/administrative assistant and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Anne McConnell Ph.D.
introduction image

A Billing or Administrative assistant creates and sends invoices to customers. You are also in charge of tracking money owed by customers and ensuring payments are made on time by sending reminders to them regarding money owed. Billing assistants receive card or credit card payments remotely or in person. The responsibilities of a billing assistant may also include keeping records of payments and ensuring that they are up to date at all times. The billing assistant also communicates with relevant teams or persons within the organization and prepares reports regarding issues relating to billing and accounts.

Basic data entry and computing skills are needed for this role. A Billing assistant is also expected to have good mathematical skills and should be well organized. A bachelor's degree in any business-related field is a minimum requirement for this role. The average hourly wage for this role is about $14.76.

What general advice would you give to a Billing/Administrative Assistant?

A

Anne McConnell Ph.D.

Professor, West Virginia State University

I would say it's important to be very attentive to the way you communicate with your employers, managers, and co-workers. Even sending an e-mail can be an opportunity to demonstrate your professionalism and communication skills. Some people think that no one knows how to write anymore, or how to communicate in a professional way. I don't think that's true. But we don't always think about how our writing can be a tool to communicate our competence and seriousness. If you know how to write and communicate professionally-which college grads do-then make sure to demonstrate that in the workplace.
ScoreBilling/Administrative AssistantUS Average
Salary
3.0

Avg. Salary $37,934

Avg. Salary $59,228

Stability Level
6.0

Growth Rate -8%

Growth Rate 0.3%

Diversity
3.0
Race

American Indian and Alaska Native 0.73%

Asian 3.82%

Black or African American 9.19%

Hispanic or Latino 16.09%

Unknown 3.87%

White 66.31%

Gender

female 92.18%

male 7.82%

Age - 52
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52
Stress Level
6.0

Stress level is manageable

7.1 - high

Complexity Level
4.4

Complexity Level is basic

7 - challenging

Work Life Balance
7.6

Work Life balance is good

6.4 - fair

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Billing/Administrative Assistant career paths

Key steps to become a billing/administrative assistant

  1. Explore billing/administrative assistant education requirements

    Most common billing/administrative assistant degrees

    Bachelor's

    33.0 %

    Associate

    29.6 %

    High School Diploma

    18.0 %
  2. Start to develop specific billing/administrative assistant skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Patients19.02%
    Data Entry9.82%
    Customer Service7.50%
    Payroll4.30%
    Scheduling Appointments4.02%
  3. Complete relevant billing/administrative assistant training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New billing/administrative assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a billing/administrative assistant based on U.S. Bureau of Labor Statistics data and data from real billing/administrative assistant resumes.
  4. Gain additional billing/administrative assistant certifications

    Billing/administrative assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific billing/administrative assistant certification, having one may help you stand out relative to other applicants.

    The most common certifications for billing/administrative assistants include Certified Billing and Coding Specialist (CBCS) and Medical Assistant.

    More About Certifications
  5. Research billing/administrative assistant duties and responsibilities

    • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
    • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
    • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
    • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
  6. Prepare your billing/administrative assistant resume

    When your background is strong enough, you can start writing your billing/administrative assistant resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a billing/administrative assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Billing/Administrative Assistant Resume templates

    Build a professional Billing/Administrative Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Billing/Administrative Assistant resume.
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    Billing/Administrative Assistant Resume
  7. Apply for billing/administrative assistant jobs

    Now it's time to start searching for a billing/administrative assistant job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Billing/Administrative Assistant Job

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Average billing/administrative assistant salary

The average Billing/Administrative Assistant salary in the United States is $37,934 per year or $18 per hour. Billing/administrative assistant salaries range between $23,000 and $59,000 per year.

Average Billing/Administrative Assistant Salary
$37,934 Yearly
$18.24 hourly

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How do billing/administrative assistants rate their job?

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Billing/Administrative Assistant reviews

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A zippia user wrote a review on Dec 2022
Pros

Writing a message,Organizing receipts and expenses and sending them out when needed

Cons

Failure to comply with working hours, theft and fraud,


profile
A zippia user wrote a review on Aug 2020
Pros

It my passion to help people in need. It makes me feel good to see people the Youth do well in the life

Cons

I don't like to see anyone stuck in between and not being helped.


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A zippia user wrote a review on Jul 2020
Cons

phones - because of my accent

Pros

everything except phones : Meeting,greeting, customer service, interviewing, on boarding, recruiting, presenting, etc.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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