Customer Service Outfitter
Bass Pro Outdoor World Job In Mesa, AZ
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
Secures all firearms brought into the store with trigger locks.
Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Greets all customers as they enter the store in a friendly and outgoing manner.
Handles customer's merchandise returns; complete refund / exchange paperwork.
Sorts returns by category and return to proper area.
Sells appropriate Hunting and Fishing Licenses.
Handles and administers all incentive and reward programs.
Remains product knowledgeable.
Remains aware of advertised sales.
Keeps work area clean, neat and well stocked with supplies.
Follows all Company Policies and Procedures.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs
making product recommendations based off this analysis
promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High school diploma or equivalent experience.
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computerized Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in low or high temperatures
Occasionally work in noisy environments
Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
Hunting Sales Outfitter-2
Bass Pro Shops Job In Glendale, AZ
The Sales Outfitter provides counter sales and customer service for Hunting/Archery Merchandise non-Firearms. This position provides customer service and sales of Floor Hunting/Archery Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.
ESSENTIAL FUNCTIONS:
* Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Providing a legendary experience for every customer, every time by assisting customers in making buying decisions by:
* Identifying and evaluating customers' needs,
* Making product recommendations based off of this analysis,
* Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
* Obtains the ability to demonstrate product to customers.
* Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter non-Firearms.
* Replenishes product on shelves as required per merchandising guidelines.
* Remains product "expert" through ongoing product knowledge training.
* Remains knowledgeable of advertised sales; maintain pricing and signing.
* Assists with Seasonal Floor merchandise moves.
* Keeps work area clean, neat and well stocked with supplies.
* Follows all company policies and procedures.
* ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
* Minimum Degree Required: High School Diploma or equivalent
* Experience: 0-2 years of experience in Retail
* Must be 18 years of age or older
KNOWLEDGE, SKILLS, AND ABILITY:
* Customer Service and Sales of Hunting/Archery Merchandise (NON-Firearms)
* GCA
* Ability to Merchandise and Stock Merchandise
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Constantly stand and/or walk during shift
* Occasionally ascend or descend ladders, stairs, ramps, etc.
* Constantly communicate with others to exchange information
* Occasionally repeat motions that may include the wrists, hands and/or fingers
* Occasionally operate machinery and/or power tools
* Occasionally operate motor vehicles or heavy equipment
* Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
* Occasionally work in tight and confined spaces
* Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Dental
* Vision
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
Store Manager
Surprise, AZ Job
At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we're proud to have grown to over 140+ locations across the United States and we're still expanding.
But our journey doesn't stop there. We're also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don't just offer jobs; we offer fulfilling careers with room to grow.
Benefits and Perks:
· Health, Dental & Vision Insurance
· Paid Time Off
· Industry Leading Employee Discounts
· Life Insurance
· 401K with Employer Match
· Employee Stock Purchase Plan
· Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
· Employee Assistance Program
· Vendor SPIFF Opportunities
Join us, where every day is an adventure!
Purpose of Position:
The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.
Essential Duties and Responsibilities:
Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
Meet sales goals by training, and providing feedback to sales staff
Ensure high level of customer satisfaction through excellent service
Maintain and review inventory, labor, department, and store sales reports
Oversee and audit cycle counts and price changes
Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
Oversee opening and closing procedures
Manage the Pro-Form, Spiff, and ExpertVoice programs
Manage store events, hours, and employment opportunities on the Company website
Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis
Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times
Work closely with buying staff to recognize sales trends and customer needs
Train, , and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths
Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager's absence
Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
Address all issues that arise from staff or customers (complaints, grievances, etc.)
All other duties as assigned
What's the Culture?
Our Values for Success:
Outfitters Serving Outdoor Enthusiasts: Our customers come first, and our team is dedicated to helping them fully enjoy their outdoor adventures.
Adventures Are Better Together: We believe teamwork is essential for success, and we support each other in every endeavor.
Trust Is Our North Star: We are committed to transparency, honesty, and integrity in all that we do.
Hitting the Mark: Speed and accuracy matter, and we strive for excellence in every interaction.
Pioneering Spirit: We embrace innovation and adapt to change to remain leaders in our industry.
Qualifications:
Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good verbal and written communication and interpersonal skills
Education/Experience:
Bachelor's degree in Business Administration or related field preferred
A minimum of 5 years of experience as a retail store manager required, preferably in the outdoor industry
Supervisory Responsibilities:
This position manages department managers.
Physical Activity: This role involves active movement, including talking, standing, lifting up to 20 lbs, and being on your feet for extended periods-perfect for those who enjoy a hands-on, dynamic workday.
Our Outfitters are the backbone of our stores, creating unforgettable experiences and being passionate advocates of our products. Whether you're just starting in retail or looking to take your skills to the next level, Sportsman's Warehouse offers ongoing training, advancement opportunities, and a supportive team environment.
As an Outfitter, you'll get to talk about the outdoor activities you love all day. Every customer interaction is an opportunity to share your passion for the outdoors and connect with people who love adventure just as much as you do. Imagine coming to work every day and discussing the best fishing spots, hiking trails, or camping gear-it's not just a job; it's a chance to live and breathe your favorite outdoor hobbies!
Apply Today to Start Your Adventure with Sportsman's Warehouse!
Join us in a dynamic, rewarding environment where you can grow your skills, earn additional rewards, and become part of a community that shares your passion for the outdoors.
Sportsman's Warehouse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability status, or any other characteristic protected by law.
Lift (Reach) Truck Operator
Phoenix, AZ Job
Responsible for operating power lift equipment to assist in the efficient flow of merchandise into and out of the distribution center.
The company also requires that all employees perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
High school education or general education degree (GED) plus one year experience in work or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Minimum 18 years of age
Ability and willingness to move with purpose and a strong sense of urgency.
Ability to work weekends on a regular basis.
Ability to work overtime on a frequent basis.
Ability to work any shift.
Familiarity with distribution center terms and processes.
Ability to organize and prioritize a variety of tasks/projects.
Ability to work within set time frames and fixed deadlines.
Ability to operate the following special equipment, machinery, and/or special tools: hand truck, hand and power pallet jack, power lift equipment (Company will train).
Use power lift equipment to move product from the receiving areas to storage areas; replenishes order selection locations; loads trailers.
Place incoming merchandise in proper location in warehouse, moving merchandise as needed to make room.
Separate and move pallets as needed.
Retrieve merchandise orders by stores.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
CUSTOMER SVC/CLERK
Glendale, AZ Job
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
MFG MAINTENANCE RESOURCE LEADER
Tolleson, AZ Job
Lead the effective execution of all plant maintenance and assigned projects, in support of safety, quality and continuous improvement. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- Bachelor's Degree a related field or 5 years of progressive experience in maintenance supervision
- Experience in the food industry dealing with preventative/predictive maintenance process, technical guidance and development of the maintenance work force
- Functional knowledge and use of Microsoft Office and CMMS
- Proven leadership skills
- Excellent communication skills
- Strong analytical ability
- Knowledge of Food Safety Principles, Good Manufacturing Practices (GMP), and EPA and OSHA requirements
Desired
- Other Bachelor s degree in mechanical, electrical or chemical engineering
- Experience in continuous improvement activities
- Plant maintenance supervisor
- Ensure a safe, efficient and effective use of all supervised craft resources
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ensure compliance to Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Health and Environmental Control (DHEC), National Electrical Code (NEC), and Food and Drug Administration (FDA) regulations
- Direct mechanics in the performance of approved maintenance work including quality control, duration, cost and thoroughness
- Assign and inspect all planned preventative maintenance (PPM) work orders
- Review available planned job packages for completeness and correctness; refine and finalize labor, materials, parts, methods and priorities
- Identify, arrange and track the skills training and development needs of each team member; ensure prompt assignment of mechanics to specific jobs relative to individual abilities
- Ensure that good housekeeping and safe work practices are followed throughout the facility
- Clean shop areas daily, including spare parts room and offices
- Provide support and leadership in troubleshooting equipment
- Ensure all labor, parts and work are reported daily through the Computerized Maintenance Management System (CMMS)
- Follow established programs, policies and practices to produce safe, quality foods that meet regulatory and company requirements
- Accountable to the Kroger Manufacturing Food Safety and Quality Principles
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Must be able to work around ingredients and/or finished products known to contain food allergens
FRONT END/OFFICE CLERK
Glendale, AZ Job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)
Desired
• Cashier experience
• Self Checkout Attendant experience
• Customer Service experience
• Second language (speaking, reading and/or writing)
Promote trust and respect among associates, with a positive attitude.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Report pricing and scanning discrepancies to the appropriate manager.
Process customer transactions quickly, accurately, and efficiently.
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
Communicate new and on-going special programs and promotions with customers.
Follow established policies and procedures (where applicable) for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and other service desk related procedures.
Handle funds, coupons, tenders, and other forms of payment according to company policy.
Stock and inventory department merchandise.
Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Collaborate with team members to encourage teamwork.
Adhere to all local, state and federal laws, and company guidelines.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
FRONT END/ASST DEPT LEADER
Phoenix, AZ Job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Retail or Customer Service experience
Desired
High school diploma or equivalent
Management experience
Second language (speaking, reading and/or writing)
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Assist with monitoring and control supply expenses for the department.
Assist with managing cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Assist with creating and execute budgets and scheduling of labor in partnership with store management.
Assist in the development and implementation of department action plans to achieve desired results.
Collaborate with Front-end associates and promote teamwork.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Adhere to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Retail Internet Used Firearms Specialist
Bass Pro Outdoor World Job In Glendale, AZ
The Retail Internet Used Firearms Specialist position is responsible for creating accurate descriptions and capturing high-quality images of store selection of used firearms. This role uploads the used firearm selection descriptions and photographs for the used firearm online website. They maintain a high-quality website with accurate, up-to-date inventories. This position assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact.
ESSENTIAL FUNCTIONS:
Creates and uploads accurate descriptions and capture high-quality images of store selection of used firearms. Maintains a high-quality website with accurate, up-to-date inventories. Adds and deletes specific firearms as they are acquired, disposed, and transferred to keep the used firearm online inventory current and company expectations are met for percentage of guns maintained on company site per company direction.
Evaluates and purchases used firearms, acquire used firearms into the bound book, and ensures proper payment to the customer.
Initiates 4473 forms with customers and conduct the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
Assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact. Provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions. This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law.
Produces monthly sales audit reports for used firearms online activities.
Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies. This includes completing ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and straw purchases.
Assists with the acquisition and receipt of firearms in accordance with company policy and applicable regulations, proper and error free completion of all company forms, assistance with performing firearms audits, mounting optics to firearms, safely checking / clearing firearms received by customers or via shipment, and preparation of firearms for retail sale.
Evaluates and appraises used firearms utilizing past experience of historical firearms knowledge and resources.
Responds and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
Assures visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping. Maintains standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties.
Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High school diploma or equivalent experience
0-2 years experience
Must be 21 years of age
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations
Ability to provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions
Ability to operate camera and computer to upload photos and maintain descriptions
Knowledge of purchasing firearms by either working in the firearms industry or
collecting firearms
PHYSICAL REQUIREMENTS:
Constantly remain in a stationary position, often standing and/or sitting for prolonged periods
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers.
Occasionally operate machinery and/or power tools
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in tight and confined spaces
Light work that includes constantly moving objects up to 20 pounds, occasionally lift and move objects weighing 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT
:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
FAC ENG/FUEL TECHNICIAN 1
Tolleson, AZ Job
Responsible for all fuel service needs for 25 - 30 stores within a certain territory. Troubleshoot and make repairs in a timely manner and communicate with store personnel as well as Facility management and Fuel Lead. Responsible for working a 24 / 7 duty as scheduled. Perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Desired Previous Job Experience:
Basic computer skills
Experience in Fuel a Plus
Knowledge of equipment repairs a plus
Minimum Position Qualifications:
Ability to organize and prioritize
Ability to work with other teammates
Electrical experience needed
Ability to travel independently
Overtime may be required at times
Ability to read wiring diagrams.
Ability to work a variety of schedules as required (including nights, weekends and holidays)
Essential Job Functions:
Perform service to price sign controllers, lighting controllers and intercom systems
Perform service and preventative maintenance to the stores retail fuel centers consisting of dispensers, sign and lighting, intercom systems, pumps, and monitoring devices
Provide support to special fuel center projects
Service for Dresser Wayne fuel dispensers, Veeder-Root tank monitors and F.E. Petro pumps and controllers
Troubleshoot electrical components
Must be able to perform the essential functions of this position with or without reasonable accommodations
Senior Meat Cutter
Gilbert, AZ Job
As a Senior Meat Cutter you will drive sales in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member's expectations.What you'll do...
Be a Team Member: Collaborates with cross functional teams and helps educate other associates on tools, tasks and resources; communicating effectively and developing interpersonal skills for providing customer service; being flexible to the needs of the business; tracking goods, maintaining in-stock levels, and controlling shrinkage.
Be an Expert: Maintains an in-depth knowledge of the various types and seasonality of different meat products, equipment usage, and backroom operations; providing meat products to members by processing meat according to specifications (for example, cutting, slicing, grinding, and wrapping meat products); ensuring compliance with food safety standards, sanitation guidelines, and inventory management; operating, maintaining, and sanitizing equipment.
Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
Be an Owner: Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a work area according to company policies and procedures; ensuring quality and standards for high volume meat products; eliminating waste; securing fragile and high-shrink merchandise; assisting members with purchasing decisions; and ensuring merchandise is properly packaged, labeled and stored.
Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in the meat area and modeling high quality service and products; executing the basics at highest possible level of quality; interacting with associates to understand the roadblocks and assists in training them to perform job-related duties as assigned.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ********************************
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at ***********************
The hourly wage range for this position is $18.00 to $25.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications6 months' experience working in a fresh production department.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Meat Processing AreaPrimary Location...2621 S Market St, Gilbert, AZ 85295-1301, United States of America
Fall 2025 Construction Project Engineer Intern
Tolleson, AZ Job
Are you a dynamic creative thinker with a passion for food? Are you eager to gain hands-on experience in a fast paced innovative environment? Are you looking for an internship where you can utilize your newly acquired education, skills, and experience to help get your career started?
Kroger is looking for current college students who are interested in gaining on the job training, mentorship, and real-world experience in their field of choice.
The Kroger Fall Internship Program is a 15 week immersive experience that offers students an opportunity to grow their careers through a variety of focused internship assignments. Fall 2025 dates: August 18 - December 5.
Our program offers competitive pay, hands-on learning experiences, company exposure to senior leaders, and professional development opportunities. Spend your summer driving projects, refining your professional skills, working along industry leaders, and connecting with other students from across the country.
Minimum
Construction Management or Engineering majors, must be actively pursuing a degree at an accredited college or university with a preferred GPA of 3.0
Highly motivated student with the desire to take initiative on their own work
Desired
Strong leadership skills and the ability to work in groups or independently
Accuracy and attention to detail with the ability to preserve confidentiality of information
Excellent communication skills (written and verbal) and ability to present information to various levels of the organization
Ability to analyze and interpret information and apply to business needs
Commitment to providing customer service
Prior experience in a construction environment
Under the tutelage of project managers, senior project managers, assistant construction managers and/or construction managers, complete assigned projects or assist project managers in the completion of projects. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Assist project managers in the execution of their essential job functions including but not limited to the completion of pre-remodel checklists and “as built” fixture/refrigeration drawings
Assist in execution of contractor bid process
Assist in weekly tasks and job meetings during capital projects
Assist in the timely preparation and execution of equipment orders
Assist in tracking equipment orders and scheduling deliveries in accordance with construction schedule
Assist with the management of store fixture installation
Assist with project closeout (i.e. punch lists, as-builts, final invoicing, filing)
Assist in the inspection of capital projects for compliance with specifications and quality control
Coordinate reviews of refrigeration and electrical/mechanical plans with technician staff
Assist in the review of proposed change orders and their validity
Assist in the review of architecture plans for completeness and compliance with standards
Provide support to other Facility Engineering personnel, as requested
Participate in department meetings and “huddles”
Complete estimates and manage completion of minor capital projects
Complete specific assignments as requested and/or required by the co-op/intern program of the college being attended
Complete cumulative project (summary of internship accomplishments) and present to executive team or appropriate managers
Must be able to perform the essential functions of this position with or without reasonable accommodation
Supervisor - Airport Operations
Bass Pro Shops Job In Phoenix, AZ
Supervisor - Airport Operations-PHX00000340Description Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
Airport Operations
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures.
Team Leadership Activities
Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications
Engage and recognize external customers
Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards
Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met
Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers
Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work
Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards
Develop and implement standard work and continuous improvement processes
Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product
Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate
Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products
Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts
Serve as a subject matter expert on service and procedures
Performance Management Activities
Develop actions plans to affect behavior change (e.g. dependability, overall job performance)
Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently
Identify, address and issue appropriate and timely corrective action in accordance with guidelines
Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues
Recognize and document excellent performance
Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers
Participate in peer, safety and accident review boards
Confront and address inappropriate behavior and performance issues with specific feedback
Administrative Activities
Complete all mandatory regulatory and Company required documentation of activities
Document performance issues into case management system
Attend division/unit/group meetings
Participate on collateral projects
Email/Voicemail follow up
Qualifications
What's needed to succeed (Minimum Qualifications):
High school diploma or equivalent
Experience leading and influencing a team and customer service experience
Strong written and oral communication skills
Conflict resolution and decision making, with the ability to lead
Experience supervising Union personnel a plus
Proficient in IT systems and common software appropriate to work group
Business Acumen/Continuous Improvement
Customer Focus
Conflict Resolution
Accountability
Teamwork
Engagement/Motivation
Safety Orientation
Planning/multi-tasking
Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station
Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked)
Controllable Expense (Easy Hours, late lunches)
Revenue generation (upsell)
Front line performance (SSEs)
Safety performance (OSHA, LTI, damages)
Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances
Improved union relations- working within contractual language
What will help you propel from the pack (Preferred Qualifications):
Bachelor's degree and/or 5+ years equivalent work experience
Posting will expire 3/29/25
The starting rate / base pay range for this role is $75,970.80 to $92,853.20The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.Job Airport Management & AdministrativePrimary Location United States-AZ-PHX - PhoenixOrganization 62 Airport OperationsSchedule Full-time Employee Status RegularJob Posting Mar 24, 2025, 10:14:32 PMUnposting Date Mar 30, 2025, 4:59:00 AM
CUSTOMER SVC/CLERK
Scottsdale, AZ Job
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* High School Diploma or GED
* 6 months related experience or training; or equivalent combination of education or experience
* Effective interpersonal and customer service skills
* Good math skills (ability to add, subtract, multiply and divide)
* Sound judgement/decision making skills
* Friendly, approachable/outgoing demeanor/team player
* Ability to work in a fast paced environment
* Good oral and written communication skills
Desired
* Familiar with Microsoft Office Word and Excel
* Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
* Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
* Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
* Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
* Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
* Determine work priorities and task lists to consistently maintain adequate front end conditions
* Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
* Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
* Communicate pricing and signage discrepancies to the pricing coordinator
* Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
* Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
* Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
* Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Supervisor - Aircraft Maintenance
Bass Pro Shops Job In Phoenix, AZ
Supervisor - Aircraft Maintenance-PHX00000341Description Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
Responsible for the supervision and coordination of all maintenance functions on shift at the assigned location ensuring these activities are performed in a safe manner in accordance with schedule requirements and in compliance with all established Company, regulatory and manufacturers procedures. Assigns aircraft maintenance technician and related personnel in accordance with requirements to achieve maximum productivity and cost control. Ensures their team has the appropriate resources available and holds them accountable for the work assigned/performed.
Job overview and responsibilities
Responsible for the supervision and coordination of all maintenance functions on shift at the assigned location ensuring these activities are performed in a safe manner in accordance with schedule requirements and in compliance with all established Company, regulatory and manufacturers procedures
Assigns aircraft maintenance technician and related personnel in accordance with requirements to achieve maximum productivity and cost control
Ensures their team has the appropriate resources available and holds them accountable for the work assigned/performed
Provide leadership and direction to on shift labor workforce to maximize productivity and output whilst ensuring necessary resources are available
Build / reinforce a fair and respectful work environment through consistent application of CBA work rules and company policies
Execute station performance goals and objectives aligning with divisional and company goals
Maintain a high level of awareness of operational, safety and human resource related performance objectives
Oversee safety and security of aircraft and operations to ensure regulatory compliance of technical operations activities
Maintain a high level of communication with employee groups within the station
Report status of operations, highlighting significant events to leadership whilst providing direction to assigned station personnel to ensure station and divisional objectives are achieved
Qualifications
What's needed to succeed (Minimum Qualifications):
High School Diploma, or equivalent work experience
5 years in the aircraft maintenance industry
FAA A&P Certificate
Extensive knowledge of aircraft maintenance operations and applicable FAA regulations
Valid driver's license
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack:
Bachelor's degree in Aviation Management, Engineering, Business, or related field or comparable work experience
2 years in a leadership role within a maintenance organization including a unionized labor workforce
A proven successful track record
Strong background and technical knowledge on fleet types operated and maintenance programs
The starting rate / base pay range for this role is $124,344.05 to $151,976.06The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.Job Tech Ops / Maintenance - Management & AdministrativePrimary Location United States-AZ-PHX - PhoenixOrganization 66 Technical Operations/MaintenanceSchedule Full-time Employee Status RegularJob Posting Mar 27, 2025, 2:55:16 PMUnposting Date Apr 2, 2025, 4:59:00 AM
e-COMMERCE/DEPARTMENT LEAD
Phoenix, AZ Job
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
MINIMUM
Proven supervisory experience
Ability to read shelf tags
Basic knowledge of computers
Excellent oral/written communication skills
Basic math skills (i.e., counting, addition, and subtraction)
Self-directed, ability to execute projects with minimal supervision
DESIRED
Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
Perform responsibilities required of selectors and customer attendants as needed per company guidelines
Train all functions and duties of the selector and customer attendant roles
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
Assist with scheduling to meet operational and associates' needs
Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
Print and distribute order labels, including orders for perishable departments
Troubleshoot e-Commerce equipment and devices
Maintain level of supplies needed to perform necessary duties
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
Perform required opening and closing procedures
Learn and implement process improvements as directed by division or enterprise e-Commerce team
Provide feedback on team members daily performance and annual performance reviews
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Gun Vault Specialist
Bass Pro Outdoor World Job In Glendale, AZ
The Gun Vault Specialist is responsible for backroom maintenance of all processes pertaining to Firearms. This role has the ability to safely handle firearms and adhere to all company, state, and federal firearms regulations. This position will be responsible for acquiring and disposing firearms and the integrity of the ATF required ARMS, and maintaining a complete, thorough and accurate firearms inventory in accordance with all company, local, state, and federal firearm regulation/policy. This position provides counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.
ESSENTIAL FUNCTIONS:
Physically and systematically receives/acquires incoming firearms and using ARMS systems by close of business each day. Verifies gun accuracy to /from steel of gun to box, to receiving documents and manifests.
Disposes firearms shipped/transferred to licensed dealers, or stores, and for verifying disposition data fed from the Electronic 4473 to ARMS by close of business each day.
Conducts monthly firearms Audit.
Ensures proper completion of ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and preventing possible straw purchases.
Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills/techniques.
Ensures all firearms are acquired and disposed safely utilizing company protocols, proper and error free completion of all company forms properly storing/locating, cleaning and preparation of firearms for retail sale, working replenishment of firearms to the sales floor, properly packaging and shipping firearms in accordance with federal/state laws and company policy, safely checking/clearing firearms received by customers or via shipment, as well as mounting accessories/optics to firearms.
Keeps work area clean, neat and well stocked with supplies.
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Providing a legendary experience for every customer, every time by assisting customers in making buying decisions by:
Identifying and evaluating customers' needs,
Making product recommendations based off of this analysis,
Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
Demonstrates product to customers.
Organizes and maintains firearms within the retail Store for Sales at Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Assures visual standards are met by up-keep and maintenance to include but not limited to, restocking, remerchandising, cleaning fixtures. Responsible for maintaining cleanliness standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties.
Sets and maintains all ads related to firearms.
Remains knowledgeable of advertised sales; maintain pricing and signing.
Replenishes product on shelves as required per merchandising guidelines.
Assists with Seasonal Floor merchandise moves.
Responds to all ATF, or State Firearm Trace Request promptly.
Assists with training of store outfitters as requested by the GM or Ops Support Reg. Mgr.
Remains product “expert” through ongoing product knowledge training.
Follows all company policies and procedures and all other duties as assigned.
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Experience: 2 to 4 years of experience in Retail
Age Required: Must be 21 years of age or older.
Must be able to legally own and possess Firearms under Federal and State Law.
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to understand, recall, and follow complex compliance regulations and to work with highly confidential information
Customer Service and Sales of Firearms and Other Hunting Merchandise
4473 & State Paperwork Completion
GCA
ARMS, Acquisitions, and Dispositions of Firearms
Knowledge in Firearms, and Ammunition
Knowledge of Firearms and Ammunition ATF and STATE Regulations.
Knowledge and experience in Inventory Control
Safely Handle Firearms
Understanding of Retail and Computer Knowledge
Ability to Handle and stock Merchandise
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Regularly walks, stands, lifts up to 50lbs, and/or performs computer work
Seldom/never sits
INDEPENDENT JUDGEMENT
:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
Detailer
Bass Pro Shops Job In Mesa, AZ
The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV's in support of a TMBC Sales, Service and Parts operation. ESSENTIAL FUNCTIONS: * Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
* Washes, cleans, waxes, vacuums, etc. interiors and exteriors of boats for scheduled customer pickups, display and service customer units.
* Using a fork lift or tractor, participates in the unloading of incoming boats, motors, trailers and ATVs then transport them to various areas within the dealership, i.e. storage lot, outside display, showroom floor or customer delivery area.
* Confirms packing list or invoice of all boat loads or other product deliveries.
* Transports and stages customer boats and ATV's to service, rigging and storage yard by moving units from one location to another as necessary.
* Maintains an updated list of cleaning supplies and inform Service Manager or Service Lead of needed items.
* Assists Rigger and Service Specialist with PDI and VIN verification processes.
* Informs Service Manager or Service Lead of any unit concerns or required repairs.
* Performs grounds and facility maintenance as required.
* Keeps work area neat and clean.
* ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
* High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
* Ability to complete simple math calculation.
* Ability to communicate in a friendly and professional manner to our customers and fellow outfitters
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Maintain required criteria to operate company vehicles and equipment safely
* Ability to operate a Fork Lift and tractor
* Ability to lift up to 50 pounds
* Ability to stand for extended periods
* Ability to work out of doors in all kinds of weather
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Dental
* Vision
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
FROZEN FOOD/LEAD CLERK
Scottsdale, AZ Job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Must be at least 18 years of age
Desired
High school education or equivalent preferred
Management experience preferred
Retail Experience
Second language (speaking, reading and/or writing)
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Display a positive attitude.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Stay current with present, future, seasonal and special ads.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
Marine Service Tech
Bass Pro Shops Job In Mesa, AZ
The Marine Service Technician perform all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications. ESSENTIAL FUNCTIONS: * Troubleshoots, diagnoses, and repairs mechanical and electrical problems on respective boat, motors, trailers, and ATVs.
* Installs all types of accessory items.
* Advises customers on technical questions and recommendations to ensure customer satisfaction
* Water tests unit with customers to verify work performed and to explain the operation of the product.
* Performs rigging as required.
* Maintains a clean and professional work area
* ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
* High School education or equivalent experience
* Higher level technical certifications preferred
KNOWLEDGE, SKILLS, AND ABILITY:
* Understanding of electrical systems and wiring
* Ability to communicate in a professional manner to our customers and associates
* Ability to establish and maintain effective working relationships with management, associates and customer
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Ability to perform heavy lifting up to and in excess of 50 pounds
* Requires long periods of standing and walking
* Ability to work both inside and outside
* Provide own tools
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Medical
* Dental
* Vision
* Health Savings Account
* Flexible Spending Account
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Paid sick time
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops