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Barista skills for your resume and career

Updated January 8, 2025
4 min read
Barista Example Skills
Below we've compiled a list of the most critical barista skills. We ranked the top skills for baristas based on the percentage of resumes they appeared on. For example, 26.8% of barista resumes contained cash handling as a skill. Continue reading to find out what skills a barista needs to be successful in the workplace.

15 barista skills for your resume and career

1. Cash Handling

Here's how baristas use cash handling:
  • Follow operational policies and procedures, including cash handling for safety and security reasons.
  • Performed cash handling and register functions accurately and consistently.

2. Food Products

Food products are the types of various food items that are created and processed to be sold as a product. These products are consumed by humans for nourishment and are mostly processed and created in a huge factory. Tinned goods, milk, meat, etc are the most common food products, and they are not limited to any specific kind except tobacco, beers, and alcohol as they are not considered food products.

Here's how baristas use food products:
  • Provided quality beverages and food products by adhering to recipe and presentation standards while exhibiting creativity when requested by customers.
  • Delivered legendary customer service while providing quality beverages and food products consistently abiding to all recipe and presentation standards.

3. Punctuality

Here's how baristas use punctuality:
  • Maintained regular and consistent attendance and punctuality as well as trained new team members with positive reinforcement and respectfully encouraging coaching
  • Recognized by supervisors and customers for excellence in customer service, punctuality, and positive attitude.

4. Presentation Standards

Presentation standard refers to the threshold defined or put in place by a given profession when dealing with matters concerning that area. The specific and organized principles or procedures that any institution offers to workers enable them to have acceptable conduct while performing their duties.

Here's how baristas use presentation standards:
  • Prepare quality beverages in a timely matter and sustain exceptional customer satisfaction by adhering to all recipe and presentation standards.
  • Provided quality espresso drinks by carefully adhering to recipe and presentation standards and exhibited creativity when requested by clients.

5. Operational Policies

Operational policies are statements about the expectations of the day-to-day operation of an agency. It is the administrative policy, set of principles, and ideals outlined to address and guide operational decision-making and implementation related to service delivery and terms of service.

Here's how baristas use operational policies:
  • Follow Starbucks operational policies and procedures, including safety regulations and security procedures.
  • Maintained operational policies and procedures, including cash handling, safety and security.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how baristas use customer service:
  • Provide legendary customer service while adhering to Starbucks beverage repeatable routine, in order to deliver a consistent customer service experience.
  • Enhanced customer service by positively responding to customer needs and managing inquiries about company beverage and food recipes and other products.

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7. Starbucks

Starbucks is a chain of coffee shops that originated in Seattle, Washington. The chain is known for its variety of drinks--including frozen coffees called frappuccinos, seasonal drinks, and a "secret menu"--and ambience of modern bohemian café. The brand is also associated with luxury and comfort that many people enjoy in and outside the store location.

Here's how baristas use starbucks:
  • Provided customers Starbucks quality service by interacting with customers, making quality beverages, and maintaining an excellent store environment.
  • Provided legendary customer service and cultivated relationships with customers all while creating handcrafted beverages up to Starbucks standard.
Select Skills To Add To Your Resume

8. Sanitation Guidelines

Sanitation guidelines refer to the rules and regulations enforced for a clean and sanitary work environment. Strict guidelines are often enforced in kitchens as food preparation requires a clean space to prevent foodborne illness and cross contamination of common allergy concerns. Sanitation guidelines commonly include proper hand washing, regularly cleaning food prep stations and storage areas, and ensuring the kitchen and bathrooms are properly cleaned.

Here's how baristas use sanitation guidelines:
  • Provided quality beverages consistently by preparing products according to company standards, while following health, safety, and sanitation guidelines.
  • Ensured tailored customer service in an active, high-energy environment while adhering to food service sanitation guidelines.

9. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how baristas use food service:
  • Memorized extensive menu and food service schedule to contribute to customer satisfaction by providing quality food & beverages in a clean environment
  • Cashier * Food Service * Provided positive customer service * Utilized positive communication to ensure customer satisfaction * Diplomatically resolved customer complaints

10. Cleanliness

Here's how baristas use cleanliness:
  • Maintained cleanliness of department, restocked when necessary, and improvised when necessary.
  • Provided excellent customer service, kept shop/equipment cleanliness, order/stocking of coffee/food/drink items.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how baristas use pos:
  • Operate computerized cash register and affiliated POS system.
  • Job duties: taking customers orders on the POS system., making their drinks and keeping the store in running order.

12. Food Preparation

Here's how baristas use food preparation:
  • Maintained food preparation areas clean in accordance with local health regulations, utilizing industrial cleaning products with appropriate safety equipment.
  • Coordinated with food preparation supervisor to ensure food quality and adequate supply of frequently ordered menu items.

13. Customer Satisfaction

Here's how baristas use customer satisfaction:
  • Assist customers by providing information and resolving their complaints, utilizing excellent customer service skills to ensure customer satisfaction.
  • Spearheaded customer satisfaction and public relation initiatives to ensure the maintenance of the establishment reputation and customer loyalty.

14. Good Communication

Here's how baristas use good communication:
  • Maintained positive attitude and good communication skills to promote team harmony.
  • Served as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.

15. Food Handling

Here's how baristas use food handling:
  • Administered and managed cash handling responsibilities Facilitated beverage construction, food safety, and food handling Handled retail sales and display duties
  • Learned basic food handling and customer service skills in a multitasking environment
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List of barista skills to add to your resume

Barista Skills

The most important skills for a barista resume and required skills for a barista to have include:

  • Cash Handling
  • Food Products
  • Punctuality
  • Presentation Standards
  • Operational Policies
  • Customer Service
  • Starbucks
  • Sanitation Guidelines
  • Food Service
  • Cleanliness
  • POS
  • Food Preparation
  • Customer Satisfaction
  • Good Communication
  • Food Handling
  • Beverage Orders
  • Customer Orders
  • Exceptional Guest
  • Customer Complaints
  • Drink Orders
  • Product Knowledge
  • Coffee Shop
  • Espresso Drinks
  • Quality Beverages
  • Clean Environment
  • Espresso Machine
  • Customer Specifications
  • Food Orders
  • Credit Card Machines
  • Credit Card Transactions
  • Safety Regulations
  • Coffee Machines
  • Smoothies
  • Excellent Guest
  • Store Environment
  • Drink Preparation
  • Cash Registers
  • Cold Beverages
  • Specialty Coffee Beverages
  • Store Training
  • Quality Customer Service
  • Specialty Coffee Drinks
  • Retail Products
  • Perishables
  • Speedy Delivery
  • Store Cleanliness
  • Roasting
  • Upselling
  • Display Cases
  • Customer Loyalty

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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