Teller (Part-Time)
Bank Teller Job 46 miles from Utica
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationSyracuse, New York, United States of America
Teller
Bank Teller Job In Utica, NY
Full-time Description
Overview of the Role
The Teller position has primary contact with GPO's membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions.
Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm.
As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience.
Requirements
Teller Responsibilities
Engage with members to ensure a professional and positive experience, developing strong member relationships.
Look for opportunities to cross-sell products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals.
Complete transactions accurately to maintain a balanced drawer daily.
Greet members as they enter the building to create a welcoming environment.
Resolve service issues, answer member questions or refer members to another employee as needed to guarantee member satisfaction and retention.
Maintain the ATM and night depository as directed by the teller supervisor.
Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security.
Other duties as assigned
Teller Expectations
Adapt a work ethic that is aligned with GPO's mission and keeps our member service at the forefront.
Hold oneself accountable for your actions and commitments.
Complete training as assigned and continually search for opportunities to enhance one's ability and knowledge.
Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor.
Protect member information by using discretion when discussing member matters and follow all policies and procedures related to confidential information.
Teller Qualifications
Ability to work in a team setting as well as take on individual projects
A high-school diploma or a GED
A minimum 6 months of cash handling experience
Willingness to promote credit union products and services
Teller Physical Demands
Standing for extended periods of time.
Ability to lift bags of coin and cash drawers with regularity in excess of 10 pounds.
Ability to manually count cash with dexterity on a regular basis.
GPO's Benefits Package Includes:
Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions
Competitive Salaries, Annual Raises and Incentives
Low Cost Medical, Dental, & Vision Insurance
Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays
Actual compensation rate will be determined based on relevant experience.
Part Time Associate Banker Syracuse (30 Hours)
Bank Teller Job 46 miles from Utica
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Call In Teller
Bank Teller Job 22 miles from Utica
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees.
After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities.
As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Call-In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches.
As a Call-In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products.
Provide quality customer service and a positive banking experience by handling financial transactions (i.
e.
cashing checks, handling deposits/withdrawals, etc.
) with accuracy and professionalism.
Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
Prepare individual daily settlements of teller cash and proof operations.
Research customer accounts, send out prospecting letters and follow up with customers by telephone.
Accept loan, utility and other payments.
Issue money orders, cashier's and travelers checks, correspondent bank drafts, etc.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner.
Perform other related duties as assigned or directed.
Qualifications Reliable transportation High School Diploma or GED Good communication skills Attention to detail Basic math skills and computer skills Ability to understand direction and adhere to established policies and procedures Prior cash handling or customer service is preferred but not required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours: Must be available on call, as needed.
Compensation: Commensurate with experience plus potential for annual merit increase.
In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk or sit.
Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear.
The employee may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability.
If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum USD $16.
50/Hr.
Maximum USD $21.
53/Hr.
Regional Teller
Bank Teller Job 46 miles from Utica
Regional Teller Location: 6303 Thompson Road, Syracuse, NY 13206 Starting Rate - $18.00/hour to $20.00/hour, actual rate will depend on experience. Status: Full Time Position is incentive & bonus eligible Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 74+ years we have been committed to our members, our employees, and our communities. In 2024 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70! The Position: AmeriCU Credit Union is in search of a Regional Teller who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Teller you will provide professional and quality service that exceeds member expectations. Evaluate member needs to provide the right financial products and services. Develop, manage, expand and retain relationships with members and potential members. Educate and prepare members for financial success. What You'll Do: As a Regional Teller your primary responsibilities will include:
Greet members in a professional and enthusiastic manner that embraces the MVP-1 Team culture.
Serve members via face-to-face or through the remote teller system (RTS) with their banking transactions, including but not limited to processing deposits, withdrawals, loan payments, money orders and savings bonds, etc.,
Ensure all transactions are performed accurately and efficiently for balancing purposes, May prepare daily reports such as daily inventory, kiosk/ATM and Coin Machine balancing sheets, Record into the Customer Relationship Management software (Synapsys) all encounters with both members and non-members for accurate recording of services provided.
Adhere to credit union and departmental policies and procedures.
Cover shifts as needed in any Financial Center within your assigned region. You may be required to assist another region if needed. A reasonable commute from their primary Financial Center.
Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************
Part Time Associate Banker Syracuse (30 Hours)
Bank Teller Job 46 miles from Utica
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Syracuse (30 Hours)
Bank Teller Job 46 miles from Utica
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Associate Banker Syracuse (30 Hours)
Bank Teller Job 46 miles from Utica
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Part Time Teller - Glen Oaks Branch
Bank Teller Job 46 miles from Utica
Summary: The Part-Time Teller - Glen Oaks Branch will be responsible for providing quality customer service in a professional manner and demonstrate the potential to master all teller functions.
The hourly wage minimum = $18; maximum = $22. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.
Saturdays are required for this role
All applicants need to attach a recent resume.
Responsibilities:
• Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
• Provide additional customer service including money orders, cash advances and cashiers' checks.
• Complete monetary instrument logs.
• Support development goals through referrals and Call Center service.
• Balance teller drawer each day in accordance with the bank's teller cash difference standards.
Qualifications:
• Quality customer service skills.
• High school diploma or equivalent required.
• Cash-handling experience preferred.
• Basic computer skills (Microsoft Office).
Part Time Associate Banker Syracuse (30 Hours)
Bank Teller Job 46 miles from Utica
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Teller
Bank Teller Job 48 miles from Utica
Demonstrates a highly motivated, positive, and influential personality to ensure that an unsurpassed level of member service, meeting and exceeding their expectations with every interaction. Maximizes every opportunity to increase membership, refer consumer and real estate loans as well as promote e-services to the membership in the branch.
Duties & Responsibilities
Provides member and non-members with information concerning the credit union products and services.
Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy.
Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act.
Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management.
Participates in the Sales Incentive Program.
Provides referrals to the First New York Retirement and Investment Services Program.
Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services.
Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies.
Maintain cash differences within Credit Union guidelines.
Performs all other duties as assigned.
Requirements
High School Graduate
Accuracy in the handling of cash and recording daily transactions.
The ability to properly receive members, either by telephone or in person.
Adherence to dress code.
Must maintain a positive attitude with members and a cooperative attitude with other team members.
Punctuality.
Previous Teller or Cashier experience is helpful.
Schedule:
Monday: 8:45am - 5pm
Tuesday: 7:45am - 5pm
Wednesday: 8:45am - 5pm
Thursday: 7:45am - 5pm
Friday: 8:45am - 5pm
Saturday: 8:45am - 1pm (Every other Saturday)
Salary Description $17.00 - $18.50/hr
Relationship Banking Associate
Bank Teller Job 22 miles from Utica
Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.
Education and Experience:
High School Diploma or Equivalent
Minimum one year experience in related banking positions or equivalent sales/customer service experience
Skills and Abilities:
Excellent listening & communication skills
Ability to approach, identify and have conversations with customers and identify needs and opportunities
Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills
Ability to function in a fast paced, ever-changing environment
Ability to work well with people as a team
Proficient computer skills
Tasks Performed:
65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company.
25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner.
5% Participates in community events that support efforts with the Community Reinvestment Act CRA.
5% Performs other duties as assigned and required.
Physical Requirements:
Communicate effectively with internal and/or external customers
Stationary 50% of time
Move about within or between locations
Bend, Twist, Crouch, Squat
Move Objects to Maximum 20 lbs
Benefits for Full-Time Employees:
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees:
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
Teller
Bank Teller Job 48 miles from Utica
Full-time Description
Demonstrates a highly motivated, positive, and influential personality to ensure that an unsurpassed level of member service, meeting and exceeding their expectations with every interaction. Maximizes every opportunity to increase membership, refer consumer and real estate loans as well as promote e-services to the membership in the branch.
Duties & Responsibilities
Provides member and non-members with information concerning the credit union products and services.
Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy.
Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act.
Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management.
Participates in the Sales Incentive Program.
Provides referrals to the First New York Retirement and Investment Services Program.
Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services.
Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies.
Maintain cash differences within Credit Union guidelines.
Performs all other duties as assigned.
Requirements
High School Graduate
Accuracy in the handling of cash and recording daily transactions.
The ability to properly receive members, either by telephone or in person.
Adherence to dress code.
Must maintain a positive attitude with members and a cooperative attitude with other team members.
Punctuality.
Previous Teller or Cashier experience is helpful.
Schedule:
Monday: 8:00am - 5pm
Tuesday: 8:30am - 5pm
Wednesday: 8:30am - 5pm
Thursday: off
Friday: 8:30am - 6pm
Saturday: 8:45am - 1pm
Salary Description $17.00 - $18.50/hr
Universal Banker / Floater
Bank Teller Job 38 miles from Utica
Full-time Description
Who We Are:
Seneca Savings is a local bank that's been devoted to the Central NY community for 95 years. As a community bank we are dedicated to exceeding expectations by offering big bank technology with a personal touch. Our Company is dedicated to fostering growth, enabling success, and uplifting the community by guiding all stakeholders toward achieving their financial aspirations.
Today, Seneca Savings operates in five branches located in Baldwinsville, Liverpool, North Syracuse, Bridgeport, and Manlius. Become part of our innovative team that prides itself on providing an extraordinary customer and employee experience, enhancing our communities and making a difference each and every day.
Job Summary:
This position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements. The position is the key driver of customer flow in the branch to support these activities. The Universal Banker services existing customers and grows their business through identifying sales opportunities with customers. The position assists the Tellers with customer transactions as required. The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity. The percentage of time spent in each work area is based on branch size, complexity, and need.
Essential Job Duties and Responsibilities: (Additional duties as assigned)
The Universal Banker serves as the assigned person (based on branch facility design), as scheduled, to welcome the customer, work with or direct them as appropriate based on their identified needs and encourage utilization of self-service channels.
The Universal Banker must be proficient in the New Account opening process, both Personal and Business.
Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name, and ending each interaction (whether in person or phone) by saying “Thank you for your business, is there anything else I can do for you today (customer name)?” Maintain a professional manner to build customer confidence and trust.
Take ownership of account servicing and error resolution, including resolving routine customer problems and referring more complex issues to supervisor. Follow-up on these issues as required to ensure timely and accurate resolution and convert servicing situations to sales/referral opportunities.
The Universal Banker must be attentive to recognize and act on customer needs to build lasting customer relationships.
Meet with customers entering the branch to assess and identify customers' immediate and long-term financial needs; present all appropriate options and complete the sale and/or referral of products and services as appropriate. Develop new customer relationships and/or retain and expand existing relationships by proactively identifying customer opportunities utilizing fundamentals of the Bank's sales process to achieve personal sales and/or referral goals.
Conduct lead-focused outbound calls and participate in Branch sales promotions as requested by management.
Follow consumer guidelines for accuracy and proper new account handling and exception processing.
Process a variety of Retail and Commercial transactions, including deposits, withdrawals, loan payments and check cashing in a timely and efficient manner. Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy. Issue receipts to customers for transactions processed to provide a record of activity. Balance daily work and adhere to all procedures.
Maintain thorough knowledge of procedures required for ATM (Automated Teller Machine) settlement, foreign currency, night depository, reserve cash and coin maintenance, negotiable control and review, opening and closing procedures, ordering of cash, and preparation of cash for shipment and receipt of cash shipment.
Ensure compliance with operational, security and control policies/procedures to support preventing fraud and protecting customer assets.
Demonstrate teamwork by proactively assisting other Branch colleagues when needed as well as actively participating and contributing during Branch Team meetings.
This position will primarily be staffed in our Manlius Branch but requires flexibility to be relocated on a day-to-day basis as needed to ensure consistent staffing levels.
The Universal Banker must review the following reports on a daily basis:
Debit cards ordered.
Customer Source
Online Banking Enrollment
Stop/ Hold Content
High Dollar Report
CTR addition and review
3-10 log
IRS Data Capture
Deposit Review
Supervisory Responsibilities:
None
Required Experience and Education:
High School diploma or GED
Previous banking experience preferred
Basic knowledge of computers.
Must have pleasant, personable, and professional relationship skills for customer contact.
Strong communication skills
Professional image
Must work well with others as a team player
Prior cash handling experience preferred.
Prior customer service experience preferred.
Must be able to take direction from supervisor
Must be able to work rotating schedule to include Saturdays.
Must be able to attend after hour meetings as required.
Travel between office locations occasionally required.
Must be able to adapt to changes in policies and or procedures (sometimes at a rapid pace).
Equipment, Machines and Software Used:
Basic Equipment and Machinery: Basic personal computer/key boarding skills and perform basic word processing and data entry.
Ability to operate a computer, printer, copier, facsimile machine, telephone, credit card machine, calculator, and shredder.
Physical and Mental Requirements:
While performing the duties of this position, the Universal Banker is regularly required to, stoop, kneel, crouch, reach, sit, stand, walk, push, pull, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions.
The physical requirements of this position call for the ability to exert up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing work assignments, using a computer terminal, and/or extensive reading.
Environmental Conditions:
There is no exposure to adverse environmental conditions. Work is performed in a typical office work environment.
Benefits:
Paid Time Off
Medical, Dental and Vision Insurance
Short-Term and Long-Term Disability Insurance
Accident Insurance
Flexible Spending and Health Savings Accounts
Company Paid Life Insurance
401k with Matching (5%)
Employee Stock Option Plan
Tuition Reimbursement
Opportunities For Advancement
The base pay range for this position is $18.00 - $23.00 per hour. Exact offers will be determined based on job-related knowledge, skills, and experience.
Salary Description $18.00 - $23.00 per hour
Banker Associate - Middle Market Banking - Associate
Bank Teller Job 46 miles from Utica
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you.
As an Associate Banker in Middle Market Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
You will be required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
3+ years in a similar banking, venture, credit or treasury role
Outstanding professional reputation and integrity
Strong leadership skills required
Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
Bachelor's degree preferred
Superior knowledge of the market dynamics and its business environment preferred
Excellent problem solving, oral, and written communication skills
Teller - Float
Bank Teller Job 46 miles from Utica
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Ability to easily travel between branches on an as needed basis
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationSyracuse, New York, United States of America
Teller
Bank Teller Job 23 miles from Utica
Our Mission:
To provide unwavering commitment to excellence in all we do for employees, members and the community we serve.
Overview of the Role
The Teller position has primary contact with GPO's membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions.
Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm.
As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience.
Requirements
Teller Responsibilities
Engage with members to ensure a professional and positive experience, developing strong member relationships.
Look for opportunities to cross-sell products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals.
Complete transactions accurately to maintain a balanced drawer daily.
Greet members as they enter the building to create a welcoming environment.
Resolve service issues, answer member questions or refer members to another employee as needed to guarantee member satisfaction and retention.
Maintain the ATM and night depository as directed by the teller supervisor.
Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security.
Other duties as assigned
Teller Expectations
Adapt a work ethic that is aligned with GPO's mission and keeps our member service at the forefront.
Hold oneself accountable for your actions and commitments.
Complete training as assigned and continually search for opportunities to enhance one's ability and knowledge.
Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor.
Protect member information by using discretion when discussing member matters and follow all policies and procedures related to confidential information.
Teller Qualifications
Ability to work in a team setting as well as take on individual projects
A high-school diploma or a GED
A minimum 6 months of cash handling experience
Willingness to promote credit union products and services
Teller Physical Demands
Standing for extended periods of time.
Ability to lift bags of coin and cash drawers with regularity in excess of 10 pounds.
Ability to manually count cash with dexterity on a regular basis.
GPO's Benefits Package Includes:
Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions
Competitive Salaries, Annual Raises and Incentives
Low Cost Medical, Dental, & Vision Insurance
Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays
Actual compensation rate will be determined based on relevant experience.
Salary Description $16.63-$19.24 per hour
Call In Teller
Bank Teller Job 45 miles from Utica
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees.
After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities.
As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Call-In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches.
As a Call-In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products.
Provide quality customer service and a positive banking experience by handling financial transactions (i.
e.
cashing checks, handling deposits/withdrawals, etc.
) with accuracy and professionalism.
Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
Prepare individual daily settlements of teller cash and proof operations.
Research customer accounts, send out prospecting letters and follow up with customers by telephone.
Accept loan, utility and other payments.
Issue money orders, cashier's and travelers checks, correspondent bank drafts, etc.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner.
Perform other related duties as assigned or directed.
Qualifications Reliable transportation High School Diploma or GED Good communication skills Attention to detail Basic math skills and computer skills Ability to understand direction and adhere to established policies and procedures Prior cash handling or customer service is preferred but not required All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours:Must be available to work on-call, as needed.
Compensation: Commensurate with experience plus potential for annual merit increase.
In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk or sit.
Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear.
The employee may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability.
If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum USD $16.
50/Hr.
Maximum USD $21.
53/Hr.
Part Time Associate Banker Syracuse (30 Hours)
Bank Teller Job 46 miles from Utica
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Syracuse,NY $20.00 - $23.17 / hour
Relationship Banking Associate
Bank Teller Job 12 miles from Utica
Pay Range: $17.50 - $19.62The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.
Education and Experience:
High School Diploma or Equivalent
Minimum one year experience in related banking positions or equivalent sales/customer service experience
Skills and Abilities:
Excellent listening & communication skills
Ability to approach, identify and have conversations with customers and identify needs and opportunities
Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills
Ability to function in a fast paced, ever-changing environment
Ability to work well with people as a team
Proficient computer skills
Tasks Performed:
65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company.
25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner.
5% Participates in community events that support efforts with the Community Reinvestment Act CRA.
5% Performs other duties as assigned and required.
Physical Requirements:
Communicate effectively with internal and/or external customers
Stationary 50% of time
Move about within or between locations
Bend, Twist, Crouch, Squat
Move Objects to Maximum 20 lbs
Benefits for Full-Time Employees:
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees:
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various benefits and financial planning assistance.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.